A leading Canadian service provider is seeking a Hearing Care Counsellor-Ethno in Toronto. The role involves providing counseling and case management for elderly clients who are hard of hearing or deaf. Candidates must have a Bachelor’s degree in Social Services and at least 3-5 years of relevant experience, preferably in a bilingual environment. CHS offers a full-time position from Monday to Friday, with a commitment to supporting diversity and accessibility in the workplace. #J-18808-Ljbffr
Canadian Hearing Services (CHS) has an opening for a Hearing Care Counsellor-Ethno, based in Toronto. Reporting to the Supervisor, Hearing Care Counselling, the Hearing Care Counsellor-Ethno will be responsible for providing individual counselling, support, and case management for eligible Hearing Care Counselling (HCC) clients (age 55 and up and hard of hearing or deaf) within targeted ethno-specific groups.
This will be a permanent, full-time position working Monday – Friday, 9:00 a.m. – 5:00 p.m.
This posting is for an existing vacancy.
The ideal candidate will have a Bachelor’s degree in the Social Services field (e.g. social work, gerontology), along with 3-5 years’ counselling experience with the elderly in a language other than English and another language is necessary. Proven knowledge of and experience in the hearing loss field including evaluating hearing loss utilizing audio scope and audiometer testing devices as well as providing general instruction to clients in the use, care, and maintenance of hearing aids and assistive listening devices would be an asset.
You have excellent administrative and interpersonal skills including liaising and consulting with other counsellors, agencies, and services to promote the independence and empowerment of clients with acquired hearing loss, so as to enhance daily functioning, safety and social access. You have a sense of urgency and can handle a pressurized environment with the ability to manage a varied workload with competing priorities and deadlines.
Canadian Hearing Services (“CHS”) is the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. It is the largest and only Accredited organization of its kind in North America. Building on its 85-year history following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally. In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction.
CHS requires you to be legally eligible for employment in Canada. (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)
CLOSING DATE: Internal – March 10, 2025, External – Until Filled
COVID-19 considerations:
Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
*Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates will be contacted if you are selected for an interview.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.
CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.
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Canadian Hearing Services (CHS) has an opening for a General Support Services (GSS) Counsellor based in London. Reporting to the Program Manager, General Support Services, the GSS Counsellor will be responsible for providing individual support services to adults (age 16+) who are culturally Deaf, oral deaf, deafened, deafblind and hard of hearing or to their family to assist them to live independently within their community and access services and supports (home, work, school, family and social). The incumbent will also promote and advocate for accessibility and sensitivity community wide.
This is a permanent, full-time unionized position, working Monday - Friday, 9:00 a.m. - 5:00 p.m.
This posting is for an existing vacancy.
The ideal candidate will have a Bachelor’s degree in Social Work (or equivalent), as well as a minimum of 2-3 years’ counselling and case management within the Deaf and Hard of Hearing community, complemented by knowledge/experience with landlord-tenant concerns, income supports, AODA, and provincial and federal services. Proficiency in American Sign Language (ASL), or willingness to learn is considered an asset.
You are someone with excellent organizational, communication, and interpersonal skills. You have a sense of urgency and can handle a pressurized environment with the ability to manage a varied workload with competing priorities and deadlines.
CHS requires you to be legally eligible for employment in Canada. (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)
CLOSING DATE: Internal – April 20, 2026, External – Until Filled
COVID-19 considerations:
Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.
CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.
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Posted Friday, April 17, 2026 at 4:00 AM
Canadian Hearing Services (CHS) has an opening for a Connect Mental Health Counsellor. Reporting to the Program Manager, Counselling Services, the Connect Mental Health Counsellor is responsible to screen, assess, and provide ongoing client therapy, counselling, and case management to culturally Deaf, deafened, and hard of hearing customers. The incumbent will work closely with Counselling team members to educate, consult, and build partnerships with service providers and consumers regarding Mental Health and issues related to culturally Deaf, deafened, and hard of hearing communities.
This is a full‑time contract position, working Monday – Friday, 9:00 a.m. – 5:00 p.m., for 7 months.
This posting is to cover a leave of absence.
The ideal candidate will have a Master’s degree in Social Work/Counselling Psychology or equivalent and be a member of a regulated college (Ontario College of Social Workers and Social Service Workers or the College of Registered Psychotherapists of Ontario). You have a minimum of 3-5 years’ work experience in mental health, clinical social work or equivalent (preferably with an adult psychiatric population), including successfully developing and facilitating psychoeducational workshops for clients and training for service providers. You are also someone with excellent organizational, communication, and interpersonal skills. You have a sense of urgency and can handle a pressurized environment with the ability to manage a varied workload with competing priorities and deadlines.
CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)
CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.
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Support independence for individuals with hearing challenges as a GSS Counsellor. Deliver critical one-on-one services, advocacy, and community accessibility enhancement for culturally Deaf and hard of hearing clients.
In this full-time role, you'll engage with clients aged 16+ to facilitate their access to community services and assist in their daily lives. The ideal candidate will possess a Bachelor’s degree in Social Work along with 2-3 years of relevant experience. Skills should include counselling, case management, and a familiarity with resources related to the Deaf and Hard of Hearing community.
Key Responsibilities:
• Deliver personalized support services to clients
• Facilitate access to essential community resources
• Advocate for sensitive communication and accessibility
• Collaborate with family members to improve outcomes
• Maintain comprehensive records of service delivery
Requirements:
• Bachelor’s degree in Social Work or similar
• Minimum 2-3 years’ experience with the Deaf community
• Understanding of landlord-tenant and income support issues
• ASL proficiency preferred or willingness to learn
• Excellent interpersonal and organizational skills
Make a difference in the lives of Deaf and Hard of Hearing individuals by providing impactful support and advocacy.
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Become a Connect Mental Health Counsellor, focusing on therapeutic support for Deaf and hard of hearing individuals. This full-time, contract role emphasizes assessment, therapy, and community education.
You will be instrumental in providing client therapy, managing cases, and offering essential psychoeducational workshops. Collaborating closely with service providers, you will enhance their understanding of the unique mental health needs of culturally Deaf clients, ensuring effective support strategies.
Key Responsibilities:
• Screen and assess clients for appropriate mental health treatment
• Provide tailored counselling and therapy sessions
• Facilitate psychoeducational workshops for clients
• Collaborate with service providers on mental health initiatives
• Manage diverse client needs and work pressures
Requirements:
• A Master’s degree in Social Work or on par
• 3-5 years of relevant mental health experience
• Active registration with a professional college
• Excellent communication and organizational skills
• Proven ability to thrive in high-stress environments
Embark on a rewarding journey helping culturally Deaf clients navigate their mental health journeys with understanding and expertise.
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