About the Role
We're looking for a highly accomplished and senior-level Forward Deployed Engineer with 5+ years of experience to lead the charge on complex AI agentic deployments. This role demands a seasoned technologist and strategic partner who can not only design and develop bespoke solutions leveraging our Agentforce platform and other cutting‑edge technologies but also lead technical engagements and mentor junior peers. You'll be the primary driver of transformative AI solutions, operating with deep technical mastery, unparalleled problem‑solving prowess, and a relentless focus on delivering tangible value in dynamic, real‑world environments, from initial concept to successful deployment and ongoing optimization.
As a Forward Deployed Engineer, you'll be at the forefront of bringing cutting‑edge AI solutions to our most strategic clients. This isn't just about coding; it's about deeply understanding our customers' most complex problems, architecting sophisticated solutions, and leading the end‑to‑end technical delivery of innovative, impactful solutions that leverage our Agentforce platform and beyond. You'll be a hands‑on leader, shaping technical strategy and ensuring successful outcomes.
Your Impact
Drive Tangible Outcomes through Hands-On Implementation:
Be responsible for the end-to-end technical delivery of complex AI solutions, personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact.
Build Transformative AI Solutions:
Take primary ownership of designing, developing, and personally implementing high‑quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform.
Engineer Bespoke Agentic AI Solutions:
Work directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems.
Data Configuration & Integration :
Own the entire data lifecycle, from strategic design of data models to hands‑on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments.
Proactively Remove Technical Blockers:
Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, from intricate data integration to sophisticated model deployment and advanced agent orchestration. You'll be the ultimate go-to expert for unblocking progress.
Drive Agentforce Innovation:
Become a foremost expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences. Your insights from the field will directly influence future product enhancements and help shape the strategic direction of our platform, often representing the voice of the customer in product discussions.
Become a Trusted Strategic Partner:
Embed yourself deeply with client teams to truly grasp their operational challenges and strategic goals. You'll translate these nuanced needs into clear, actionable technical requirements and solution designs, building strong relationships as their primary technical advisor and leading technical discussions.
Conduct Deep-Dive Technical Debugging and Root Cause Analysis:
Perform detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues.
Lead Rapid Prototyping and Iteration:
Quickly develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery.
Implement and Enforce Best Practices:
Directly apply and evangelize engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model.
Required Qualifications
5+ years of experience in a hands‑on, end-to-end delivery role for high-quality, scalable production solutions in a professional environment
Strong background in Computer Science or a related engineering discipline
Expert-level proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex)
Extensive hands‑on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks
Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery)
Demonstrated entrepreneurship, a “get‑things‑done” attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives
Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders
Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects
Ability to travel 25‑50% of the time, as needed to customer sites
Preferred Qualifications
Extensive experience with Salesforce Data Cloud and/or Agentforce platform
Experience developing and deploying conversational AI solutions within highly regulated industries
Expert-level experience with Apex and/or Python coding languages in a professional setting
Prior experience in a customer-facing, hands‑on technical lead or architect role
Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect)
Deep knowledge across Salesforce CRM (Service, Sales, and Marketing Clouds)
Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development
Experience contributing to open-source AI frameworks or libraries
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A leading cloud technology firm in Toronto is seeking a highly accomplished Forward Deployed Engineer with over 5 years of experience to lead complex AI solution deployments. In this role, you'll design and implement powerful solutions while mentoring junior team members. Your expertise in data integration and AI frameworks will drive transformative results for strategic clients. This position demands strong programming skills and the ability to navigate complex technical challenges, all while ensuring exceptional outcomes. #J-18808-Ljbffr
A leading technology company in Toronto is seeking a talented Senior Manager to join the Global Incentive Compensation team. This role will involve providing operational excellence, collaborating cross-functionally, and driving efficiency in the Sales Compensation process. The ideal candidate should have over seven years of experience in SAAS Sales Compensation models and strong analytical skills. Responsibilities include leading projects, implementing process improvements, and maintaining operational playbooks. Excellent communication and presentation skills are crucial for this role. #J-18808-Ljbffr
A leading technology company in Toronto is seeking a Data & AI Technical Architect. In this senior role, you will be responsible for designing and validating enterprise-grade data architectures integrating Salesforce D360. The ideal candidate should have over 7 years of experience in data engineering and platform architecture, along with expertise in cloud data platforms. This role requires strong collaboration skills and the ability to guide architectural strategies within large organizations. Competitive compensation and a vibrant work culture are offered. #J-18808-Ljbffr
Description
Salesforce is looking for a talented and dynamic Senior Manager to join the Global Incentive Compensation - Strategy and Transformation team to support our team’s strategy, growth, process excellence and innovation. This person will be responsible for providing operational excellence and support to the Global Sales Compensation ecosystem around systems, tools, and specific processes/policies. You will collaborate cross functionally with Sales Compensation, Compensation Design, and Sales Operation teams to implement sales strategy set by the executive team. You will be responsible for developing operational efficiency in the Sales compensation process and will play a direct role in the annual Sales Compensation planning process.
As the ideal candidate, you are comfortable working at all levels of an organization and possess exceptional communication and conflict resolution skills. This role will require you to use both your strategic as well as tactical implementation and operational excellence skills. You will be a self-starter who can work cross functionally and build strong working relationships with internal organizations. You will need to have a thorough understanding of SAAS based compensation plans, Salesforce, Xactly in addition to the operational aspects of the Sales Compensation process.
Your Impact
Success will be measured by: excellent business partner satisfaction; operational excellence for efficiency across the team; proactive proposals or insights based on detailed analysis; a "get it done" attitude when put under sudden pressure and/or uncertainty; proper issue handling capability depending on a variety of challenges, priorities and complexities; and becoming a great team-player.
Responsibilities
Lead (or contribute to) project teams focusing on key compensation initiatives related to compensation strategy, business process improvement and tool implementation or development.
Work closely with cross-functional teams to implement improvements related to internal and cross functional processes
Seek opportunities for process improvements through automation or integration of systems
Make compensation recommendations and resolve compensation issues using a data-driven approach
Write and maintain operational playbooks
Required Skills/Experience
+7 years of operational responsibilities related to SAAS Sales Compensation models
+5 years of Business Analyst or equivalent technical experience
Consulting experience a plus
Demonstrated success in driving projects forward successfully to completion
Strong desire to help others and intellectual curiosity about people and organization issue
Strong technical/ analytical skills with an ability to manipulate data in Excel; knowledge of formulas and pivot tables
Effective influencer, communication, and interpersonal skills; great listener
Presentation specialist skillset - ability to create visually stunning executive summary documents and presentations that highlight team status & achievements, drive discussion, summarize project details and promote brand. Excels in PowerPoint Presentations.
Detail-oriented, process-driven and possess the ability to manage multiple competing priorities in a fast-paced environment. Performs well under pressure and can work independently and as a part of a team.
Program Management capability
BA/BS degree is required
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About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Delivering customer success with Data + AI + CRM + Trust requires more than product expertise; it requires deep technical architecture leadership. The Data & AI Technical Architect is a senior, hands-on technical architect responsible for designing, validating, and operationalizing enterprise-grade data and AI architectures centered on Salesforce D360 and the Agentforce platform.
This role sits at the intersection of data engineering, platform architecture, and applied AI. You will work directly with customer architects, data engineers, and platform owners to design scalable, secure, and performant solutions that integrate D360 into complex enterprise ecosystems—including hyperscalers, data lakes, real-time pipelines, identity systems, and governance frameworks.
This role owns the technical architecture end-to-end: from deep discovery and system design, through hands-on validation, to production readiness and long-term scalability. Your work establishes the data foundation required for trusted AI, agentic workflows, and measurable business outcomes.
Your Impact
Own and drive the full technical lifecycle, from deep technical discovery and system design to architecture validation and technical close, across in-person and virtual engagements.
Design and validate end-to-end data architectures integrating Salesforce D360 with enterprise systems (Snowflake, Databricks, BigQuery, Redshift, streaming platforms, MDM, and source systems).
Own technical architecture decisions, including data modeling, identity resolution, real-time vs. batch patterns, data graph design, and activation strategies within D360.
Partner with Account Executives to shape technical close strategy, grounded in architectural feasibility, scalability, and customer data realities.
Execute hands-on technical validation (POCs, architectural walkthroughs, reference implementations) to de-risk complex deals and accelerate D360 adoption.
Define repeatable industry-specific reference architectures built on D360 that scale across accounts and drive consistent outcomes.
Collaborate deeply with Salesforce Product & Engineering teams to:
Influence roadmap through high-signal Voice of the Customer feedback
Validate architectural patterns against upcoming D360 capabilities
Act as a technical authority during escalations, architecture reviews, and executive-level design discussions.
Produce high-fidelity technical assets (architecture diagrams, demos, governance models, activation patterns) used by field teams, partners, and customers.
Serve as a trusted technical advisor to customer Chief Data Officers, Enterprise Architects, and Platform Owners.
Ensure D360 architectures align to security, privacy, compliance, and trust requirements—especially in regulated industries.
Represent Salesforce’s technical point of view for modern data and AI architectures, with D360 as the system of activation, at customer briefings and technical forums.
Qualifications
You bring progressively senior technical responsibility, including:
7+ years of hands-on experience designing and delivering data, analytics, and AI architectures in enterprise environments.
Strong background in data engineering, platform architecture, or technical architecture roles (pre-sales or post-sales).
BS in Computer Science, Engineering, Data Science, or equivalent technical field (advanced degree preferred).
Proven experience integrating complex, distributed data ecosystems with activation platforms like D360 to drive business outcomes.
Deep expertise in:
Modern cloud data platforms (Snowflake, Databricks, BigQuery, Redshift)
Data ingestion patterns (batch, streaming, CDC)
Identity resolution, data modeling, and graph-based relationships
Hands-on proficiency with Python/R, data frameworks (DataFrames, pandas), and analytics workflows (Jupyter).
Strong technical fluency with Salesforce platform architecture, including D360 and core Salesforce services.
Experience guiding architectural conversations with senior technical stakeholders and influencing platform and data strategy decisions.
Ability to translate complex technical concepts into clear architectural guidance for both technical and executive audiences.
Experience operating in large, matrixed organizations with complex stakeholder environments.
Technical Skill Set
As a senior technical architect, you bring depth across:
Data Architecture
Cloud data platforms: Snowflake, Databricks, BigQuery, Redshift
Data modeling, identity resolution, entity relationships, D360 data graph design
Batch, real-time, and hybrid ingestion patterns into D360
Data quality, lineage, governance, and trust frameworks
AI & Analytics
Python/R, Jupyter, data wrangling, feature preparation
Applied machine learning concepts and AI-readiness architecture on top of D360
Analytics and BI tools: Tableau, Looker, Power BI
Salesforce Platform
Deep hands-on knowledge of Salesforce architecture
Salesforce Admin / Advanced Admin-level proficiency
Experience designing scalable, secure solutions using D360 as the activation layer across Salesforce Clouds
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A leading tech company in Toronto is seeking a talented Manager for their Global Incentive Compensation - Strategy and Transformation team. The ideal candidate will have over 5 years of operational responsibilities in SAAS Sales Compensation and a strong analytical skillset. The role involves leading project teams, improving processes, and making data-driven recommendations. Ideal candidates are great communicators with experience in creating presentations and maintaining operational playbooks. This is an exciting opportunity for someone looking to drive strategic initiatives in a dynamic environment. #J-18808-Ljbffr
Lead strategic finance technology projects that enhance operational efficiency and compliance. Utilize your expertise in AI/ML to deliver innovative solutions and drive transformation within the finance sector.
In this Senior Manager position, you'll be pivotal in shaping the Finance Technology and Innovation function. Your role involves collaborating with senior leadership on technology implementation to streamline processes. Expect to drive initiatives that achieve measurable business value through project execution.
Key Responsibilities:
• Oversee enterprise finance technology transformation efforts
• Collaborate to identify technology-enabled improvements
• Manage key technology projects enhancing operational insights
• Promote innovation within tech initiatives
• Mentor and develop project teams for continuous improvement
Requirements:
• 10+ years of experience in finance operations or technology
• 3+ years in a leadership capacity managing tech initiatives
• Demonstrated success in delivering on-time projects
• Hands-on experience with AI/ML and Salesforce tools
• Strong understanding of finance processes and data analytics
Empower finance operations by utilizing your strategic and technological insights to drive innovations that lead to operational excellence and enhanced compliance.
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About the Role
We are seeking a highly accomplished technologist to join our Forward Deployed Engineering Team as an Expert Agent Builder. This role represents the pinnacle of AI technical expertise, focusing on architecting, designing, and building the most complex and sophisticated agentic systems to solve our customers' most difficult challenges. You will be the technical conscience and thought leader, translating ambiguous customer needs into concrete, executable AI solutions.
You will drive transformative AI solutions by tackling the technical frontier of intelligent automation. You will build first of their kind best in class experiences for the world’s biggest brands - including headless agent automations, dynamic AI driven custom user interfaces, and complex multi-agent solutions. This demands unparalleled software development mastery, deep software architecture skills, and a relentless focus on implementing engineering best practices to deliver maximum tangible value in dynamic, real-world enterprise environments. This isn't just about coding; it's about deeply understanding our customers' most complex problems, architecting sophisticated solutions, and leading the end-to-end technical delivery of innovative, impactful solutions that leverage our Agentforce platform and beyond.
Your Impact
Define Agentic Architecture:
Design, architect, and hands‑on develop the most difficult and bespoke agentic AI solutions that leverage the full power of the Agentforce platform and integrate with complex enterprise systems to solve critical customer challenges.
Build and Deploy Agent Systems:
Apply extensive hands‑on experience to integrate Large Language Models (LLMs) and expertly utilize agent‑building and orchestration frameworks (e.g., Agentforce, LangChain, LlamaIndex) to implement and deploy complex agent‑based solutions.
Lead Engineering Best Practices:
Master our development process, culture, and code base, then define, improve, and enforce engineering best practices for code quality, scalability, and security across all deployed agentic solutions.
Drive Platform Customization:
Utilize significant direct experience with the Salesforce platform to perform advanced configuration, customization, and complex development necessary to support and integrate agentic solutions.
Develop Data & Integration Solutions:
Design strategic data models and build efficient processing pipelines to ensure data is ready, optimized, and secure for advanced AI applications.
Proactively Remove Technical Blockers:
Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, serving as the ultimate go‑to expert for advanced agent orchestration and intricate data integration issues.
Drive Agentforce Innovation:
Become the foremost expert in our innovative Agentforce platform, leading the development of custom intelligent agents and influencing future product enhancements based on deep field insights.
Undertake Continuous Learning:
Maintain expertise in the latest AI advancements, both within the company and the wider industry, and proactively seek opportunities to integrate this knowledge for product and process innovation.
Required Qualifications
8+ years of experience in a hands‑on, end‑to‑end delivery role for high‑quality, scalable production solutions. Strong background in Computer Science or a related engineering discipline.
Expert‑level proficiency in one or more programming languages (e.g., Java, Apex, JavaScript, Python). Deep knowledge of object‑oriented programming and databases.
Experience building applications with modern web component frameworks like React, Angular, or LWC.
Extensive hands‑on experience building and deploying solutions with AI/LLM technologies, including:
Integrating LLMs and applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex).
Developing custom agentic frameworks and systems.
Deep understanding of machine learning and natural language processing.
Expertise in prompt engineering, advanced RAG (Retrieval‑Augmented Generation) strategies, and defining/automating rigorous evaluation and testing frameworks for LLM outputs and agentic workflows.
Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery).
Proven experience in automated testing, including unit and functional testing, and the ability to develop test strategies and design automation frameworks.
Excellent interpersonal skills with the ability to collaborate effectively with people from various backgrounds and levels of expertise.
Track record of innovation and problem solving to find creative technical solutions to new and unforeseen business problems.
Ability to travel 30% of the time, as needed to customer sites.
Preferred Qualifications
Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development.
Experience contributing to open‑source AI frameworks or libraries.
Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect).
Expert‑level experience with Apex, Javascript, and/or Python coding languages in a professional setting.
Experience with voice systems preferably in an agentic setting, but including text‑to‑speech and speech‑to‑text APIs.
Appreciation for high quality user experiences that go beyond accomplishing the bare minimum.
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A leading cloud-based software company is seeking an Expert Agent Builder to join their Forward Deployed Engineering Team in Toronto, Ontario. This role requires 8+ years of experience in AI/LLM technologies and strong skills in programming languages such as Java, Apex, JavaScript, and Python. The successful candidate will architect and build sophisticated AI solutions, lead engineering best practices, and customize the Salesforce platform to drive innovation in intelligent automation. This position emphasizes technical expertise, collaboration, and problem-solving with a focus on delivering impactful solutions. #J-18808-Ljbffr
