Director of Pricing Strategy & Customer Profiles
Job - Permanent Full-time -
Director - commercial
Branch office: Brossard - Brossard Quebec J4Y 2P3
As soon as possible
Schedule: Monday to Friday (Day)
At Sani Marc, our mission is to support our clients with high-quality products, innovative technologies, and personalized service in the field of hygiene and cleaning. We operate across various sectors and environments, providing solutions tailored to every need. Our company culture is built on an inclusive and stimulating work environment, where collaboration, excellence, and continuous professional development are at the heart of our values.
We are seeking a strategic, analytical, and collaborative leader to join our organization as
Director of Pricing Strategy & Customer Profiles . This role is responsible for leading our pricing governance, driving pricing optimization initiatives, ensuring the accuracy of customer data, and overseeing the billing process to maintain the highest standards of compliance and operational excellence.
As a key cross‑functional leader, the Director will work closely with Sales, Finance, Operations, Customer Service, and IT to ensure pricing decisions support profitability, customer satisfaction, and long‑term business growth. This individual will also manage a team responsible for pricing administration, billing, and customer data accuracy.
Key Responsibilities
Pricing Strategy & Governance
Lead the annual and in‑year
price increase process , ensuring alignment with company strategy and market conditions.
Develop, maintain, and continuously improve the
corporate pricing structure , including segmentation, discount frameworks, and product‑specific pricing rules.
Monitor market trends, costs, and competitive pricing to recommend strategic adjustments.
Define KPIs and dashboards (in collaboration with Business Intelligence) to measure pricing performance and profitability.
Cross‑Functional Collaboration
Partner with Sales, Finance, Operations, and Marketing to ensure consistent application of pricing policies across all customer segments.
Provide pricing oversight during contract negotiations with major accounts.
Act as a strategic advisor to senior leadership on pricing impacts, customer profitability, and margin improvement opportunities.
Billing Compliance & Process Management
Oversee the
entire billing cycle , ensuring accuracy, timeliness, and compliance with internal policies, customer agreements, and legal requirements.
Establish quality‑control mechanisms to reduce billing errors and prevent revenue leakage.
Coordinate and resolve billing disputes, working with internal teams to identify discrepancies, analyze root causes, and implement corrective action plans.
Customer Profiles & Data Accuracy
Manage the creation, maintenance, and continuous improvement of
customer profiles , ensuring complete and accurate information across systems (CRM, ERP, billing).
Establish standards and governance for customer data quality, ensuring alignment with sales and customer service processes.
Work closely with IT and the ERP team to optimize data flows and reduce manual entry.
Leadership & Management
Lead, coach, and develop a team of pricing analysts, billing specialists, and data administrators.
Define team priorities, manage workload, and ensure adherence to performance and quality standards.
Build a culture of collaboration, accountability, and continuous improvement.
Identify training needs and invest in upskilling team members in areas such as pricing analytics, ERP systems, and customer data management.
Continuous Improvement & Transformation
Lead or contribute to transformation projects related to pricing automation, ERP/data integration, and billing modernization.
Implement best practices in pricing strategy, customer segmentation, and data governance.
Propose and execute initiatives to streamline and automate processes, reducing manual work and increasing accuracy.
Requirements
Qualifications & Experience
Bachelor's degree in
Business Administration, Finance, Economics, Accounting, Data Analytics , or a related field.
Master’s degree or MBA is an asset.
7–10+ years of relevant experience in
pricing, revenue management, billing, finance, or commercial operations .
3–5+ years of proven
management experience , leading cross‑functional or analytical teams.
Strong analytical skills with experience in pricing models, margin analysis, and cost structures.
Experience working with
ERP systems
(Infor M3, SAP, Oracle, or similar) and BI tools.
Understanding of customer segmentation, pricing governance, and data‑quality processes.
Excellent communication skills, with the ability to explain complex pricing concepts to non‑technical stakeholders.
Demonstrated ability to work cross‑functionally and influence decision‑making at all levels.
Ability and willingness to travel regularly to the Victoriaville head office as required.
Advantages
Reimbursement of training and development activities
Telemedecine
Corporate events
Group insurance coverage
Talent referencing
Employee discount
Employer's participatory RRSP
Employee Assistance Program
Mobile holidays
Gifts of recognition of seniority
Life insurance
Long Term Disability Insurance
Medical and paramedical expenses insurance
Dental insurance
Social activities
Note:
What We’re Looking For
A strategic thinker with a data‑driven approach and strong problem‑solving skills.
A team‑oriented leader who can collaborate effectively across departments.
Someone who can balance structure with agility, and who thrives in a continuously evolving environment.
A leader who takes ownership and drives results while supporting and developing their team.
#J-18808-Ljbffr
A leading hygiene and cleaning solutions provider in Brossard is seeking a Director of Pricing Strategy & Customer Profiles. This role involves leading pricing initiatives and ensuring data accuracy across systems. Candidates should possess a Bachelor's degree in a related field, 7-10 years of relevant experience, and strong analytical skills. The position offers a collaborative culture, competitive advantages, and opportunities for professional growth. #J-18808-Ljbffr
Lead the evolution of pricing strategies with a focus on compliance and customer profile management. Drive operational excellence by leveraging data insights and fostering departmental collaboration.
As the Director of Pricing Strategy, you will formulate and oversee initiatives that impact profitability and customer loyalty. This management role entails leading a team while interacting with Sales, Operations, and IT to reinforce pricing governance. Ensure the accuracy of customer profiles and billing to bolster organizational success.
Key Responsibilities:
• Facilitate pricing increase processes in line with market dynamics
• Oversee customer data quality and pricing frameworks
• Manage billing processes, ensuring compliance and accuracy
• Monitor competitive pricing and market trends
• Advise leadership on pricing strategies and customer profitability
Requirements:
• Bachelor's degree in Business, Economics, or similar
• 7–10+ years in pricing strategy or revenue management
• 3–5+ years in a leadership capacity
• Experience with BI tools and ERP systems
• Strong analytical and communication skills
Transform the pricing landscape by leading strategic initiatives, ensuring effective billing processes, and enhancing customer relations through accurate data management and collaboration across functions.
#J-18808-Ljbffr
Director of Pricing Strategy & Customer Profiles
Job - Permanent Full-time -
Director - commercial
Headquarter: Siège social -Victoriaville Quebec G6P 7E3
Start: 2025-12-16 - End date: 0000-00-00
Schedule: Monday to Friday (Day)
At Sani Marc, our mission is to support our clients with high-quality products, innovative technologies, and personalized service in the field of hygiene and cleaning. We operate across various sectors and environments, providing solutions tailored to every need. Our company culture is built on an inclusive and stimulating work environment, where collaboration, excellence, and continuous professional development are at the heart of our values.
We are seeking a strategic, analytical, and collaborative leader to join our organization as
Director of Pricing Strategy & Customer Profiles . This role is responsible for leading our pricing governance, driving pricing optimization initiatives, ensuring the accuracy of customer data, and overseeing the billing process to maintain the highest standards of compliance and operational excellence.
As a key cross-functional leader, the Director will work closely with Sales, Finance, Operations, Customer Service, and IT to ensure pricing decisions support profitability, customer satisfaction, and long-term business growth. This individual will also manage a team responsible for pricing administration, billing, and customer data accuracy.
Responsibilities
Pricing Strategy & Governance
Lead the annual and in-year price increase process, ensuring alignment with company strategy and market conditions.
Develop, maintain, and continuously improve the corporate pricing structure, including segmentation, discount frameworks, and product-specific pricing rules.
Monitor market trends, costs, and competitive pricing to recommend strategic adjustments.
Define KPIs and dashboards (in collaboration with Business Intelligence) to measure pricing performance and profitability.
Cross-Functional Collaboration
Partner with Sales, Finance, Operations, and Marketing to ensure consistent application of pricing policies across all customer segments.
Provide pricing oversight during contract negotiations with major accounts.
Act as a strategic advisor to senior leadership on pricing impacts, customer profitability, and margin improvement opportunities.
Billing Compliance & Process Management
Oversee the entire billing cycle, ensuring accuracy, timeliness, and compliance with internal policies, customer agreements, and legal requirements.
Establish quality-control mechanisms to reduce billing errors and prevent revenue leakage.
Coordinate and resolve billing disputes, working with internal teams to identify discrepancies, analyze root causes, and implement corrective action plans.
Customer Profiles & Data Accuracy
Manage the creation, maintenance, and continuous improvement of customer profiles, ensuring complete and accurate information across systems (CRM, ERP, billing).
Establish standards and governance for customer data quality, ensuring alignment with sales and customer service processes.
Work closely with IT and the ERP team to optimize data flows and reduce manual entry.
Leadership & Management
Lead, coach, and develop a team of pricing analysts, billing specialists, and data administrators.
Define team priorities, manage workload, and ensure adherence to performance and quality standards.
Build a culture of collaboration, accountability, and continuous improvement.
Identify training needs and invest in upskilling team members in areas such as pricing analytics, ERP systems, and customer data management.
Continuous Improvement & Transformation
Lead or contribute to transformation projects related to pricing automation, ERP/data integration, and billing modernization.
Implement best practices in pricing strategy, customer segmentation, and data governance.
Propose and execute initiatives to streamline and automate processes, reducing manual work and increasing accuracy.
Requirements
Qualifications & Experience
Bachelor's degree in Business Administration, Finance, Economics, Accounting, Data Analytics, or a related field. (Master’s degree or MBA is an asset.)
7–10+ years of relevant experience in pricing, revenue management, billing, finance, or commercial operations.
3–5+ years of proven management experience, leading cross-functional or analytical teams.
Strong analytical skills with experience in pricing models, margin analysis, and cost structures.
Experience working with ERP systems (Infor M3, SAP, Oracle, or similar) and BI tools.
Understanding of customer segmentation, pricing governance, and data-quality processes.
Excellent communication skills, with the ability to explain complex pricing concepts to non-technical stakeholders.
Demonstrated ability to work cross-functionally and influence decision-making at all levels.
Advantages
Reimbursement of training and development activities
Telemedicine
Corporate events
Group insurance coverage
Talent referencing
Employee discount
Employer's participatory RRSP
Employee Assistance Program
Mobile holidays
Gifts of recognition of seniority
Life insurance
Long Term Disability Insurance
Medical and paramedical expenses insurance
Dental insurance
Social activities
What We’re Looking For
A strategic thinker with a data-driven approach and strong problem-solving skills.
A team-oriented leader who can collaborate effectively across departments.
Someone who can balance structure with agility, and who thrives in a continuously evolving environment.
A leader who takes ownership and drives results while supporting and developing their team.
#J-18808-Ljbffr
Lead data-driven pricing strategies as a Director focused on customer profiles. Champion pricing optimization, compliance, and data integrity, working cross-functionally with various teams for maximum impact.
As a strategic visionary, you will manage pricing governance and billing processes. Your role is critical in driving collaboration between departments to ensure effective pricing initiatives and uphold standards of operational excellence. Success entails leading efforts towards continuous improvement in pricing and customer data management.
Key Responsibilities:
• Develop and maintain corporate pricing structures and frameworks
• Partner with Sales for consistent pricing application
• Oversee billing cycle accuracy and compliance
• Enhance customer data systems to ensure accuracy
• Lead team priorities and support professional development
Requirements:
• Bachelor’s degree in Business or related field
• 7–10 years in pricing, revenue management, or billing
• 3–5 years managing cross-functional teams
• Proven expertise in ERP systems and pricing models
• Excellent communication for non-technical stakeholders
Drive optimal pricing strategies and ensure data accuracy while managing a high-performing team in this leadership role.
#J-18808-Ljbffr
