A leading global pharmaceutical company based in Toronto is seeking a Data Engineering Manager to lead a team in developing data and AI products. The ideal candidate will have over 8 years of experience in engineering and a deep knowledge of data engineering technologies. This role promises a dynamic environment and opportunities for career growth, contributing to important innovations in healthcare.
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Reference No. R
Position Title: Senior Product Manager - Global Data Platform
Department: PLO AI Mesh Platform
Location: Toronto, Canada
About the Job
Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives.
We are an innovative global healthcare company, driven by one purpose: we chase the miracles of science to improve people's lives. Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to turn the impossible into the possible. We provide potentially life-changing treatment options and life-saving vaccine protection to millions of people globally, while putting sustainability and social responsibility at the center of our ambitions.
Sanofi has recently embarked into a vast and ambitious digital transformation program. A cornerstone of this roadmap is the acceleration of its data transformation and of the adoption of artificial intelligence (AI) and machine learning (ML) solutions, to accelerate R&D, manufacturing and commercial performance and bring better drugs and vaccines to patients faster, to improve health and save lives.
We are looking for a Senior Technical Product Manager to lead Sanofi's flagship global data platform - a role at the intersection of AI, cloud, and data engineering. You will define the vision, shape the roadmap, and work with world-class teams to deliver products that transform how we use data and AI to improve health outcomes for patients worldwide.
This is a chance to influence Sanofi's digital transformation, building an AI-first organization and delivering global-scale data products that enable advanced analytics, machine learning, and innovation across the company.
Our vision for digital, data analytics and AI
Join us on our journey in enabling Sanofi's Digital Transformation through becoming an AI first organization. This means: AI Factory - Versatile Teams Operating in Cross Functional Pods: Utilizing digital and data resources to develop AI products, bringing data management, AI and product development skills to products, programs, and projects to create an agile, fulfilling, and meaningful work environment. Leading Edge Tech Stack: Experience building products that will be deployed globally on a leading-edge tech stack. World Class Mentorship and Training: Working with renown leaders and academics in machine learning to further develop your skillsets
We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?
Main Responsibilities:
Product Vision and Strategy Define and own the product vision, roadmap, and outcomes for Sanofi's global data platform Define the product ecosystem and ensure seamless interaction between components to provide an exceptional user and developer experience Establish strategic partnerships across Sanofi, including Digital and Business groups, to drive adoption and alignment. Connect business needs with technical capabilities to ensure alignment with organizational goals Prioritize initiatives and negotiate trade-offs across diverse stakeholders Execution and Delivery Manage the product backlog, ensuring clear priorities and continuous refinement; empowered to make decisions related to product features, backlog prioritization, release planning Lead a team of Product Owners and Associates to deliver on the OneMesh vision and roadmap through coordinated release plans Assess and improve product management and delivery processes to maximize team efficiency, velocity, and impact Partner daily with engineers, data scientists, and scrum masters in an agile pod structure Drive launch readiness across cross-functional teams and lead post-launch adoption Understand and adjust for nuances and customizations required for technical platform product, including implications of cloud, data, and AI infrastructure, vendor capabilities, and key user needs Take ownership of product budget and resource allocation, ensuring efficient use of resources while achieving product goals User Advocacy and Value Owns the user experience - act as the internal voice of the user, representing data and ML engineers, analysts, data scientists, and more Define success metrics (KPIs, business value, technical performance indicators), track outcomes, and continuously improve product value Lead change management initiatives, including training programs, user onboarding, and support mechanisms, to enable successful adoption of new data products and features Incorporate user feedback to deliver continuous improvements and measurable business value Provide clear, consistent updates to leadership and executives on product progress, challenges, and decisions. Governance and Compliance Ensure solutions align with best practices in architecture, security, privacy, and regulatory requirements (GxP, SOX, data privacy) Oversee and facilitate integration across technology products and platforms, ensuring interoperability and consistency within Sanofi's technology ecosystem Maintain operational excellence and resilience at global scale About You
Key Functional Requirements & Qualifications: Strong business acumen with the ability to seamlessly connect business priorities and technical solutions Skilled at prioritizing across competing demands in a complex, multinational environment Naturally curious, asking "why" to uncover business needs and "how" to shape effective technical solutions Proven experience applying Agile product management practices to drive delivery Exceptional communication skills, both written and verbal, with the ability to influence diverse stakeholders Creative problem-solver who can challenge existing processes and propose innovative approaches Hands-on experience managing products for data and/or cloud platforms built for technical users Track record guiding large-scale data platform initiatives (data lakes, warehouses, or cloud-native solutions) Demonstrated leadership of cross-functional teams, clarifying requirements, resolving conflicts, defining roadmaps, and ensuring execution Key Technical Requirements & Qualifications: Bachelor's or master's degree in computer science, information sciences, or other related field 9+ years' experience in data transformation, migrations, and development/implementation of enterprise data platforms (cloud-based, data lakes, or relational warehouses). Deep understanding of technical platform products and ability to collaborate effectively with engineers, ML engineers, and data scientists. Strong knowledge of platform technologies (cloud, data, AI) and how they enable business value. Hands-on experience with modern cloud ecosystems (AWS preferred) and contemporary data/AI practices, including DataOps, MLOps, and ML engineering
Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs This position is for a current vacant role that we are actively hiring for.
Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Toute compensation sera déterminée en fonction de l'expérience démontrée. Les employés peuvent être admissibles à participer aux programmes d'avantages sociaux de l'entreprise. Des informations supplémentaires sur les avantages sociaux peuvent être trouvées ici.
Job Title: Digital RnD Product Line Owner for Project and Resource Management Grade: L4
Hiring Manage: Sophie Forge Location: Morristown, NJ/ Cambridge, MA About the job Are you ready to shape the future of medicine? Join Sanofi as the Digital Product Line Owner for RnD Project and Resource Management , where you'll lead the digital transformation of how our global R&D teams plan, manage, and execute their portfolio. Based in Toronto, Canada, this strategic role sits within the Digital R&D Pipeline & Project Analytics team and offers the opportunity to shape the next generation of digital tools-leveraging AI/ML and Agentic AI-to transform and optimize R&D asset project and capacity management. You'll collaborate with cross-functional teams and stakeholders to define the vision and roadmap for innovative platforms, while maintaining and evolving our current Planisware implementation. Be part of a dynamic, empowered team driving digital innovation to accelerate the delivery of life-changing science.
We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main responsibilities Define the vision, strategy, and roadmap for digital products supporting R&D project and resource management Collaborate with R&D stakeholders to intake and prioritize demand, ensuring alignment with strategic goals Lead product development and delivery across multiple initiatives, ensuring timely execution and adoption Drive innovation through AI/ML and Agentic AI technologies to reimagine traditional solutions Manage vendor relationships and cross-functional collaboration to accelerate product delivery Ensure effective governance and change management to integrate products into business processes Act as a thought leader and primary liaison between technical teams and R&D stakeholders About you 8+ years' experience in digital product management, preferably in RD asset project and resource management Proven track record of delivering impactful digital solutions with high adoption Familiarity with Planisware or similar project/resource management platforms Strong system thinking and ability to apply emerging technologies like GenAI and Agentic AI Excellent communication, stakeholder engagement, and problem-solving skills Experience leading cross-functional teams and ideation workshops Ability to translate business needs into digital solutions that drive value Bachelor degree required, Master's degree preferred. Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team Discover endless opportunities to grow your talent and drive your career, whether through promotion or international mobility Enjoy a thoughtful rewards package that recognizes your contribution and amplifies your impact Take good care of yourself and your family with a wide range of health and wellbeing benefits, including at least 14 weeks' gender-neutral parental leave Be part of a dynamic digital transformation journey with executive sponsorship and a strong innovation ecosystem All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here. Toute compensation sera déterminée en fonction de l'expérience démontrée. Les employés peuvent être admissibles à participer aux programmes d'avantages sociaux de l'entreprise. Des informations supplémentaires sur les avantages sociaux peuvent être trouvées ici.
Reference No. R Position Title: Data Engineering Manager, Research and Portfolio Department: Data Engineering Location: Toronto, Canada About the Job
Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. At Sanofi, we're committed to providing the next-gen healthcare that patients and customers need. It's about harnessing data insights and leveraging AI responsibly to search deeper and solve sooner than ever before. Join our R&D Data & AI Products and Platforms Team as a Data Engineer and you can help make it happen. Sanofi has recently embarked into a vast and ambitious digital transformation program. A cornerstone of this roadmap is the acceleration of its data transformation and of the adoption of artificial intelligence (AI) and machine learning (ML) solutions, to accelerate R&D, manufacturing and commercial performance and bring better drugs and vaccines to patients faster, to improve health and save lives. The R&D Data & AI Products and Platforms Team is a key team within R&D Digital, focused on developing and delivering Data and AI products for R&D use cases. This team plays a critical role in pursuing broader democratization of data across R&D and providing the foundation to scale AI/ML, advanced analytics, and operational analytics capabilities. As a Data Engineering Leader, will lead a team of data engineers in an agile environment to deliver Data & AI Products in R&D. You will be responsible to lead the design and development of data pipelines and workflows to ingest, curate, process, and store large volumes of complex structured and unstructured data. You will take the lead on multiple data products serving multiple areas of the business within R&D. Our vision for digital, data analytics and AI Join us on our journey in enabling Sanofi's Digital Transformation through becoming an AI first organization. This means: AI Factory - Versatile Teams Operating in Cross Functional Pods: Utilizing digital and data resources to develop AI products, bringing data management, AI and product development skills to products, programs and projects to create an agile, fulfilling and meaningful work environment. Leading Edge Tech Stack: Experience building products that will be deployed globally on a leading-edge tech stack. World Class Mentorship and Training: Working with renowned leaders and academics in machine learning to further develop your skillsets We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: Provide technical leadership and guidance to the data engineering team, acting as a point of escalation for complex technical challenges and unblocking developers to maintain project momentum. Lead the recruitment, hiring, onboarding, and retention of a talented and collaborative engineering team. Develop, lead, and empower an efficient, effective, and agile engineering team to deliver exceptional capabilities and services across the entire data foundation ecosystem. Foster effective teamwork and collaboration with all internal and external stakeholders, including cross-functional business teams, digital functions, and third-party technology partners. Drive engineering excellence by establishing best practices for engineering standards and processes, as well as by implementing innovative solutions to improve development efficiency and quality. Oversee the implementation and enforcement of data governance policies and best practices within their area of responsibility, ensuring data quality, accuracy, security, and compliance with relevant regulations. Manage project timelines, resources, and budgets for data engineering initiatives within their scope, ensuring projects are delivered on time and within budget. Drive innovation and the adoption of new data technologies and best practices within the data engineering team, staying updated with industry trends and advancements. About You Key Qualifications: Bachelor's degree or above in Computer Science, Engineering, or a related field. A Master's degree is preferred. Significant experience (typically 8+ years) in engineering roles, with increasing levels of responsibility and complexity. Demonstrated experience (typically 1-3+ years) in leading, mentoring, or technically guiding other engineers or team members. Proven track record of successfully designing, building, and deploying complex data platforms and data products, with deep knowledge of modern data engineering tech stack (Airflow, DBT, Snowflake and AWS native services). Experience with Agile methodologies and the ability to manage projects from conception to deployment. Solid understanding of data governance principles, data security best practices, and data quality management. Strong business and data acumen, preferably with 2+ years of experience working in the multinational pharmaceutical industry, possessing a deep understanding of the pharmaceutical R&D business process and model. Product-oriented mindset, with a deep understanding of the methodology for implementing data as a product and a passion for driving data democratization. Excellent communication, interpersonal, and negotiation skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs This position is for a current vacant role that we are actively hiring for. Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here. Toute compensation sera déterminée en fonction de l'expérience démontrée. Les employés peuvent être admissibles à participer aux programmes d'avantages sociaux de l'entreprise. Des informations supplémentaires sur les avantages sociaux peuvent être trouvées ici.
Reference No . R Position Title: Senior Data Platform Manager Department : Platform Engineering Location: Downtown Toronto, ON (Hybrid) 3 days a week onsite About the Job Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. We are Sanofi, an innovative global healthcare company that chases the miracles of science to improve people's lives. As an R&D-driven, AI-powered biopharma leader, we work across 100 countries to transform the practice of medicine by turning the impossible into the possible. Our expertise spans vaccines, rare diseases, rare blood disorders, neurology, immunology, oncology, diabetes, and cardiovascular diseases. Guided by our core values - Aim Higher, Act for Patients, Be Bold, and Lead Together - we provide life-changing treatment options and life-saving vaccine protection to millions globally while putting sustainability and social responsibility at the center of our ambitions.
The Senior Data Platform Manager plays a pivotal role within the Global Data, AI, and Governance Platform Engineering team. This position involves leading a team of skilled data engineers and developers to design, implement, and continuously enhance data and reporting solutions that drive innovation and efficiency. You are a dynamic leader with a background in data platforms, architecture, and engineering. You excel in deploying data and cloud platforms with robust lifecycle management and have a passion for ownership and end-to-end delivery of scalable, secure, multi-tenant data platforms. You are curious and never stop learning, always seeking to improve and innovate. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: Act as the single owner and custodian of a modern, cloud-based global data platform. Lead a team of data platform engineers and collaborate with product, data foundations, AI platform, and technology teams. Define and execute the data platform roadmap to support the Digital Data strategy, including enabling domain-oriented data product ownership in line with Data Mesh principles. Develop, manage, and enhance the global data platform based on AWS and Snowflake. Design and implement solutions to support various data types with proper controls. Integrate Data and AI platforms and develop platform automation and reusable components. Advocate for the platform and communicate with management and stakeholders. Establish global data platform standards and lead multidisciplinary teams, promoting federated governance and self-serve data infrastructure About You Qualifications: Bachelor's/Master's in STEM or a relevant field. 8+ years of experience in designing, developing, and maintaining data platforms and large data solutions. Experience in leading cross-functional teams to deliver complex data solutions and projects. Strong stakeholder management skills with the ability to align technical solutions with business goals. Strong knowledge of data integration technologies, ETL/ELT, and modern data engineering technologies, with experience implementing or supporting Data Mesh architectures. Expertise in multimodal data systems and distributed architectures (AWS, Snowflake, Spark, Hadoop, Kafka). Hands-on experience with data warehouse/lake solutions and data architectures. Proficiency in SQL (preferably Snowflake) and programming languages (Python, Shell scripting, Scala/Java). Strong background in cloud technologies and services, preferably AWS. Understanding of software application development, agile methodologies, and data/digital strategy and governance, including decentralized data ownership models. Knowledge of data security, compliance standards (e.g., GDPR), and best practices in data governance. Knowledge of DevOps practices and tools, proficiency in automating workflows and implementing CI/CD processes for data systems. Familiarity with Data Mesh concepts such as data as a product, domain-driven design, and federated computational governance is a strong plus Curiosity and a commitment to continuous learning and improvement. Nice to Haves: Experience in the life sciences/pharmaceutical industry. Familiarity with visualization tools (PowerBI, Tableau) and project management tools (JIRA, Confluence). We look forward to hearing from you! Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs This position is for a current vacant role that we are actively hiring for. Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here. Toute compensation sera déterminée en fonction de l'expérience démontrée. Les employés peuvent être admissibles à participer aux programmes d'avantages sociaux de l'entreprise. Des informations supplémentaires sur les avantages sociaux peuvent être trouvées ici.
Reference No. R Position Title: Regional Health Systems Partner - Vaccines Department: Sales Location: Field-Based, Canada (Atlantic Canada/East Ontario; travel required) About the Job We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year. Across different countries, our talented teams are exploring new technologies to protect people and promote healthy communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. The Regional Health Systems Partner (RHSP) is a strategic field-based role responsible for informing regional market conditions, identifying system-level opportunities, and supporting launch readiness for Sanofi's vaccine portfolio. This role drives insight generation and stakeholder alignment by engaging with regional public health bodies, access influencers, and provider networks. The RHSP plays a critical role in informing strategic execution, ensuring regional market readiness and driving optimal patient care.
Main Responsibilities: Regional Strategy & Market Development Identify and assess public and private market opportunities aligned to brand and pipeline priorities. Analyze the healthcare ecosystem at a regional level to surface system-level access levers and barriers. Contribute field-based insights to national business planning and brand strategy development. Stakeholder Mapping & Engagement Build trusted relationships with public health authorities, immunization committees, payer organizations, and institutional networks. Map formal and informal influencers who inform vaccine access, procurement, or recommendation in the region. Support cross-functional efforts to inform policy, address adoption barriers, and promote vaccine readiness. Launch Readiness & Pipeline Support Drive strategic planning and readiness for upcoming vaccine launches. Co-develop regional pre-launch roadmaps with marketing and market access teams. Map and analyze the patient journey to inform positioning and policy advocacy. Insight Generation & Field Intelligence Capture and report Market trends, regional policy shifts, and stakeholder sentiment. Deliver timely, actionable intelligence to the marketing, medical, and market access teams. Inform messaging, resource deployment, and regional tactics through structured feedback. Cross-Functional Collaboration Serve as the regional connector between field activities and head office functions. Participate in brand planning, access strategy development, and tactical execution discussions. Collaborate with National Account Managers, Market Access, Medical, and Sales colleagues to ensure unified field strategy. About You Qualifications: Education : Bachelor's degree in Life Sciences, Public Health, Business or related field (MBA/MPH preferred). Experience : 5-8 years in vaccines, pharmaceutical strategy, public health, marketing or market access roles. Field-based experience engaging with healthcare decision-makers or policy influencers. Background in strategic mapping, stakeholder engagement, and insight generation. Experience leading multi-layered projects and driving business outcomes. Competencies : Strategic Planning & Execution - Ability to translate national objectives into regional impact. Stakeholder Influence - Skilled in engaging senior executives and policy-level stakeholders. Market Insight & Innovation - Anticipates shifts and co-creates solutions to address unmet needs. Advisory Leadership - Leads advisory boards and consultancy sessions to shape strategy. Commercial Acumen - Drives provincial business planning and execution with measurable outcomes. Collaboration & Communication - Strong cross-functional engagement and feedback delivery. Tools & Knowledge : CRM and insight reporting tools; data analysis platforms preferred. Familiarity with Canadian vaccine policy, procurement models, and reimbursement frameworks. Bilingualism (English/French) considered an asset. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs This position is for a new vacant role that we are actively hiring for. This position is eligible for a company car through the Company's FLEET program. Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents. Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here. Toute compensation sera déterminée en fonction de l'expérience démontrée. Les employés peuvent être admissibles à participer aux programmes d'avantages sociaux de l'entreprise. Des informations supplémentaires sur les avantages sociaux peuvent être trouvées ici.
Get AI-powered advice on this job and more exclusive features. Sanofi provided pay range This range is provided by Sanofi. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$76,200.00/yr - CA$110,066.66/yr Reference No : R Position Title: Specialist, Quality Assurance Department: Quality DCV & GEM Location: Toronto, ON About The Job We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families. Contribute to establishing and maintaining high quality and compliance status of all products handled by Sanofi Canada to meet all Canadian cGMP regulations, as well as corporate requirements. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities Coordinates with QA Coordination Call Center to obtain essential information required to document technical complaints Provides support to QA Coordination Call Center to meet needs of the complainant Identifies and confirms inquiries as product technical complaints Evaluates complaints for severity and risk to public safety Notifies interested departments (e.g., Country Quality Head, manufacturing site QA) upon receipt of critical complaints Monitors and tracks sample receipt from complaints Ensures complaints are reviewed and processed within a timely fashion Prioritizes complaints for data entry and processing into the global database Utilizes the customer service database to oversee complaint identification and processing Interacts with both internal and external manufacturing sites regarding technical complaints and their associated investigations Performs QC Checks Understands Health Canada complaint regulations for drug products and medical devices Performs file review and administrative closure for individual complaints Produces trending reports Monitors open complaint activity for each manufacturing site Interacts with Customer Service, Medical Information, Pharmacovigilance and other company departments/associates regarding the identification and evaluation of technical complaints Identifies and reports adverse events within one business day to Pharmacovigilance Provides complaint support to other company departments including Customer Service, Medical Information, Pharmacovigilance, Sales Associates, Regulatory, Commercial Operations, Legal, and Risk Management Participates on ad-hoc teams regarding product-specific complaint issues Supports during regulatory, third party, and internal audits Understands product specific information regarding common product complaints Understands department process flows and complaint databases Coordinates feedback to customers regarding complaint investigations via QA Coordination Call Center Other QA duties, as assigned Requirements B.Sc. in Chemistry, Biology or related sciences 5 years of related experience within the pharmaceutical industry Knowledge of cGMPs and Health Canada regulations regarding drugs, medical devices, combination products, biologics and natural health products Strong understanding of Good Documentation Practices Must be able to understand and utilize complaint database software and reporting tools SAP, MS Office, Adobe Suite Bilingual French strongly preferred Occasional travel: Position is based out of the Toronto office Persons applying for positions in QA must provide evidence of qualifications, as outlined in current Canadian Good Manufacturing Practices (GMP) Guidelines for review and assessment as a condition of any offers of employment. Preferred Skills Problem solving mindset with strong organizational, analytical and detail-oriented skills Customer service, project and time management skills Interpersonal skills; proactive, personable, flexible, team-oriented Ability to multitask in a stressful and changing environment Strong verbal and written communication skills Persons applying for positions in QA must provide evidence of qualifications, as outlined in current Canadian GMP Guidelines. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team Grow your talent and career through promotions or lateral moves, at home or internationally Enjoy a rewards package that recognizes your contribution and amplifies your impact Access health and wellbeing benefits including high-quality healthcare, prevention and wellness programs This position is for a current vacant role that we are actively hiring for. Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. Les employés peuvent être admissibles à participer aux programmes d'avantages sociaux de l'entreprise. Des informations supplémentaires sur les avantages sociaux peuvent être trouvées ici. Join Sanofi and pursue progress and discoveries. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law. #J-18808-Ljbffr
## Medical Education Lead* Lead and inspire the Medical Education Managers, ensuring team goals are clearly defined and aligned with brand strategy.* Set performance objectives and allocate resources efficiently across brands to support overarching brand goals.* Co-create impactful Medical Education plans with the Medical Education team to develop and execute strategic education plans that support scientific engagement and knowledge dissemination.* Work closely with internal stakeholders to identify and leverage cross-functional opportunities, driving operational efficiency and alignment.* Through Customer Insights, provide strategic direction for existing and emerging customer learning activities* Participate in the development of the national medical education plans in line with the brands’/medical strategic direction, ongoing execution, and budgeting of medical education initiatives including regional and national speaker tours, symposia, conferences, and other interventions as needed* Provide key customer insights gained from KOL interactions to business partners to help guide strategic direction* Develop and nurture close relationships with KOLs (Key Opinion Leaders) and other stakeholder groups to facilitate education initiatives and support the brand.* Collaborate/partner with various internal/external stakeholders to develop and implement strategic and innovative customer education/value-add programs related to the brand therapeutic area* Attend/participate in National/regional and major related therapeutic area conferences as needed* Keep abreast of scientific literature/clinical data relating to therapeutic area.* Collaborate with and provide expert-level CME/learning program consultation and support to the internal and external stakeholders* Lead any education related initiatives within national/regional congresses e.g.: satellite symposia* Validate fair market value for any payment for external stakeholders* Review and approve all requirements related to educational initiatives* Contribute to initiatives over and above educational initiatives: brand planning, strategic planning for the brands, program design, consultant for all programs containing educational components* Manage Third Party Agencies efficiently: set clear expectations, timelines, optimal quote, close follow-up, ensure corporate presence and ownership of project, debriefing on project, and tight budget management.* Monitor environment for new trends, opportunities, and competitor strategies, evolving business and educational needs, incorporate these findings into the development of education strategies and programs, and provide ongoing communication of these relevant findings to Brand Teams, and Field teams* Establish relationships with University education departments, associations, key education stakeholders to build partnerships or strategic alliances in education and to develop programs which will answer healthcare educational needs* Continually engage in self-development of education expertise, accreditation and performance measurement, while adhering to ethical healthcare educational standards/guidelines such as IMC CMA, CFPC, FMOQ, Royal College, ACME, internal compliance* Stay attuned to new industry trend and advancing technologies related to Education and Learning Programs* Identify and prioritize healthcare gaps from various sources (literature, consults, etc.) aligned to the therapeutic pillars.* Aligned with the brand strategy, develop an innovative and strategic education plan including educational/learning objectives that will help reduce healthcare gaps, meet patient /customer needs and support National and/or regional objectives* Work with field teams and cross functional partners to ensure optimal field implementation* Develop interventions using evidence-based adult and organizational learning principles adapted to type of learners, content and setting* Pilot new models of educational interventions to achieve effective learning and change of behavior* Use measurement data to assess educational outcomes / metrics of the educational intervention* Ensure appropriate accreditation and/or endorsement of selected programs* Communicate outcomes and value of interventions within Sanofi and with customers* Ensure learning and educational programs are aligned with IMC and internal compliance requirements* 5+ years of Medical Affairs experience* Strong knowledge of immunology therapeutic area (experience in respirology, dermatology and/or gastroenterology and asset)* Project management experience* Demonstrated experience in building relationship with thought leaders, pharmacists, nurses, and patient support groups.* Expertise in educational design, adult learning, education best practice, and outcomes assessment* Team leadership* Strategic vision* Knowledge of compliance* Results oriented* Strategic agility* Communication skills* Attention to detail* Scientific and business acumen* Ability to critically appraise scientific data* Facilitation skills* Negotiation skills* Entrepreneurial spirit* Bring the miracles of science to life alongside a supportive, future-focused team.* Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.* Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.* Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs
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A leading biopharma company is seeking a Project Specialist for their Drug Product VIE program in Toronto. You will coordinate project management tasks in a GMP environment, gaining cross-functional experience while actively managing risks and communicating project progress. Candidates should have a university degree in a relevant field and project management experience, with opportunities for international career growth.
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A global healthcare company in Toronto is seeking a Medical Education Lead to develop and implement national education strategies. This role requires 5+ years of Medical Affairs experience with strong knowledge in the immunology therapeutic area. The ideal candidate will lead a team, streamline education initiatives, and enhance connections with healthcare professionals. Competitive salary offered, with a hybrid working model and comprehensive benefits.
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