A leading thrift store operator in Toronto is hiring Retail Warehouse & Production Associates. This role provides a dynamic team-oriented environment where you'll help create excellent experiences for customers and donors. The position includes comprehensive onboarding, health care plans, and a retirement savings plan. Ideal candidates are ready to embrace a vibrant community and contribute to sustainability efforts. #J-18808-Ljbffr
Job Title
Store Manager
Pay
$78,000 - $90,000
Location
Must be able to work in our Durham region stores: Oshawa, Durham, Ajax, Pickering and Whitby
About the Company
As one of the largest for‑profit thrift operators in the United States, Canada and Australia for value priced pre‑owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently‑used, one‑of‑a‑kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community‑based programs and services. We are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible.
What You Can Expect
Opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all having something special to contribute.
Work in a purpose‑driven company, with a business model that people love for its impact on both the planet and local communities.
Investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of continued growth and development.
What You Get
Comprehensive onboarding and training from day one. In‑house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization—from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits Offerings
Comprehensive extended health care plans for full‑time Team Members
Company‑Paid Life and AD&D Insurance
A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision
Paid time off for leisure or other hobbies
A range of mental health services to assist you in managing daily life.
What You’ll Be Working On
Responsible for overall management and direction of the store and team in accordance with policies, procedures, regulations, and laws. Ensures financial results of the store, including sales, on‑site donations (OSDs), expenses and profits, meet or exceed target. Have a constant focus on growing the business through full utilization of every OK, followed by increasing OK volume as appropriate. Achieves results through management team, as well as by working side‑by‑side, hands‑on, with the broader store team. The SM role‑models expected behavior and continually observes, assesses, trains, coaches, and counsels performance. The Store Manager is guided by the Savers Vision and Core Values.
Store Performance
Ensure store performance meets targets in sales, profit, OSDs, production and productivity based on annual expectations.
Continually monitor and set pace of work.
Have awareness of corporate objectives and understanding of local market potential.
Analyze key metrics and tie findings to observations and take appropriate action.
Inspect sales floor for shop‑ability and ensure productivity of merchandise.
Leadership and Development
Lead, direct, and supervise the work of the management team and through them to entire team.
Oversee Production Manager and Retail Sales Manager in proactively planning staffing, recruiting, selecting and training team members at all levels.
Regularly observe, assess, interact, coach and counsel the team.
Regular interaction, training, coaching, and counseling of management team.
Identify and develop high potential team members for all management positions through on‑the‑job, guided work.
Maintain a respectful, values‑driven workplace.
Use open communication tools and convert team member input into meaningful action. Address complaints and resolve issues consistent with our values, policies, and procedures.
Provide recognition and candid feedback.
Receive and relay business information, initiatives, expectations, priorities, etc.
Merchandise Productivity
Manage full utilization of the OK to maximize sales and profit potential.
Inspect execution of the Morning Maintenance program to ensure sales floor ready each morning.
Audit merchandise and prices rolled to and off the floor.
Provide oversight for the work schedules to meet and exceed customer and donor expectations.
Ensure execution of merchandise standards and initiatives, as well as sales & marketing promotions.
Ensure that the sales floor/donor areas are continuously monitored, and team member activity is directed to meet standards.
Plan and implement seasonal backstock, merchandising and other strategic programs.
Ensure the Savers’ recycling program is fully leveraged to reduce landfill and allow for further reuse of unsold/un‑saleable items.
Donation Management
Execute all company standards in the Community Donation Center (CDC), Donation Drive Fundraiser (DDF), and Get to Give programs.
Oversee efforts inside and outside the store to create community awareness of the CDC, the company brand and the benefits of donating to Savers.
Develop partnerships with local organizations seeking cash fundraising opportunities and partner with them on DDF events.
Develop partnerships and community awareness with local non‑profit organizations (e.g., schools, shelters) that may benefit from free receipt of merchandise that the store would otherwise recycle.
Customer/Donor Service
Deliver a positive and unforgettable customer/donor experience by setting the example for training and coaching of customer and donor service expectations.
Receive and respond to customer/donor questions, requests, and complaints.
Ensure a quick, accurate and positive cash register experience for customers.
Ensure a quick and informative experience for donors.
Actively engage with the customer/donor by seeking firsthand feedback to make improvements to all aspects of the shopping and donor experience.
Guide the RSM in implementing set‑up of sales and marketing promotions & programs.
Assist donors per Company standards.
Loss Prevention and Safety
Protect company assets and information by ensuring their safe handling, security and integrity.
Proactively promote loss prevention awareness by upholding procedures and ensuring policies are in place.
Maintain a safe work environment through education, consistent follow up, ensuring policies and procedures are in place, and supporting the Joint Health and Safety Committee (JHSC).
Additional Responsibilities
Responsible for overall management and direction of all supervisors and team members in accordance with Savers’ policies and applicable laws. This includes implementing and administering company programs, policies, and procedures. Able to make decisions and take reasonable action in the absence of the District Manager and/or corporate support to ensure successful store operation. Leverages regional resources as appropriate. Perform any other task, function or responsibility as instructed by immediate supervisor and/or superior manager of the Company.
What You Have
Excellent presentation skills
Ability to communicate well in both verbal and written forms.
Ability to observe, assess and coach the work of others.
Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
Ability to reason, make decisions, and use independent judgment in various situations.
Proficient in all Microsoft Office applications.
Minimum Required Education, Training and Experience
High School diploma; post‑Secondary degree/diploma preferred.
3+ years results‑driven retail store management, or industrial management experience.
Strong mathematical and analytical skills.
Physical Requirements
Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally lift up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4–10 lbs. of force.
Frequent reaching in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
Possess dexterity for complex hand‑eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
Continuous standing, frequent walking, stooping, bending, twisting and occasional kneeling to handle &/or inspect merchandise, validate work processes.
Frequently required to read written & electronic documents and product labels.
Continuous need to hear and verbally communicate to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.
Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
Will need to adjust work schedule to the needs of business, including working some nights, weekends, holidays.
Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, heights, and moving forklifts.
Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves.
Possess dexterity for complex hand‑eye tasks, including keyboarding and merchandise ticketing/movement activities.
Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.
FLSA
Exempt
Travel
Will periodically need to drive to meetings or other stores for business purposes.
Location
Must be able to work in our Durham region stores: Oshawa, Durham, Ajax, Pickering and Whitby
EEO Statement
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.
#J-18808-Ljbffr
Lead operational excellence as a Production Manager for Value Village in Mississauga and Oakville. Your focus will be on effective team leadership and optimizing the production process.
As a key player at Value Village, you will manage the production workflows to meet financial targets and key metrics. This position demands strong communication, analytical, and leadership skills to oversee the production team and ensure quality control across departments. Your contributions will significantly impact both the store's success and community initiatives.
Key Responsibilities:
• Oversee overall management of the production process
• Manage item put out condition and seasonal backstock
• Supervise production team and assist in staff recruitment
• Ensure a positive customer experience on the sales floor
• Implement effective loss prevention strategies
Requirements:
• High school diploma; post-secondary preferred
• Retail management or industrial management experience
• Strong mathematical and analytical skills
• Proficient in Microsoft Office applications
• Excellent verbal and written communication skills
Drive impactful results in production management and support your team effectively at Value Village.
#J-18808-Ljbffr
Description
Job Title: Production Manager
Salary Range: $47,520 - $62,000
Candidates must be able to work in Mississauga and Oakville
Who we are:
As one of the largest for‑profit thrift operators in the United States, Canada and Australia for value priced pre‑owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently‑used, one‑of‑a‑kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community‑based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose‑driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get
Comprehensive onboarding and training from day one.
In‑house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings include:
Comprehensive extended health care plans for full‑time Team Members
Company‑Paid Life and AD&D Insurance
A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies
A range of mental health services to assist you in managing daily life.
What you’ll be working on
Responsible for the overall management and direction of the production process, along with leadership of the team, in accordance with all policies, procedures, regulations and laws. The Production Manager has direct responsibility for specific departments spanning both the production room and the sales floor. Ensure the store puts out the right items at the right price and at the right time through accurate pricing, shop‑able racks, full merchandise utilization, seasonal backstock, efficient workflow and productive work pace. The Production Manager’s supervision takes the form of quality control checking and side‑by‑side involvement in the work to observe, assess, coach, and counsel performance, as well as to set the pace of work. The Production Manager is guided by the Savers vision and Core Values.
Store Performance
Ensure store performance meets financial targets and key metrics based on annual and quarterly operating plan(s).
Continually monitor and set the pace of work.
Understand company objectives, local market potential and have the ability to analyze and act on key metrics, observation and information.
Inspect sales floor for shop‑ability and ensure a positive customer/donor experience at all points of interaction.
Prioritize and direct team member activity.
Leadership and Development
Lead, direct and supervise the work of supervisor(s) and production team members.
Plan staffing needs and coordinate recruitment, selection and training.
Regularly observe, assess, interact, coach and counsel supervisors and team members.
Identify and develop high potential supervisors and team members through on‑the‑job, guided work.
Maintain a respectful values‑driven workplace.
Use open communication tools and convert team member input into meaningful action. Address complaints and resolve issues consistent with our values, policies and procedures. Provide recognition and candid feedback.
Fulfill manager on duty responsibilities and oversee the entire store as acting manager in‑charge when assigned.
Customer/Donor Service
Receive and respond to customer/donor questions, requests and complaints.
Deliver a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching, customer/donor service expectations to team members.
Actively engage with the customer/donor by seeking first hand feedback to make improvements to all aspects of the shopping and donor experience.
Implement the set‑up of sales and marketing promotions & programs when required.
Assist donors per Company standards.
Consistent Production
Manage item put out condition & volume, production margin, spread of put‑out prices and seasonal back stock.
Ensure all sellable items are available to the customer.
Plan, schedule, assign and direct work of the team, making adjustments as needed, to achieve sales, service, production, labor efficiency, and profit objectives.
Manage production workflow efficiencies, standards and organization.
Oversee quality control checks throughout all production stages: during production, prior to rolling, on the floor and at recycle off the floor.
Lead the morning maintenance program to ensure sales floor is ready for business each morning; capture and leverage learnings.
Partner with the Community Donation Manager/Retail Sales Manager to manage OSD flow and process.
Ensure accuracy of daily stock‑on‑hand (SOH) and merchandise supply requirements.
Ensure the Savers recycling program is fully leveraged to reduce landfill and allow for further reuse of unsold/un‑saleable items.
Loss Prevention and Safety
Protect company assets and information by ensuring their safe handling, security and integrity.
Proactively promote loss prevention awareness by upholding procedures and ensuring policies are in place.
Maintain a safe work environment through education, consistent follow up, ensuring policies and procedures are in place, and supporting the Joint Health and Safety Committee (JHSC).
Oversee certification process for Big Joe, baler and Lock‑Out/Tag Out (LOTO).
In the absence of the Store Manager, oversee the store and team in accordance with all policies, procedures, regulations and laws. This includes implementing and administering company programs, policies, and procedures. Makes decisions and takes reasonable action in the absence of the Store Manager. Performs any other task, function or responsibility as instructed by their immediate supervisor and/or superior manager of the Company.
What you have
Excellent presentation skills
Ability to communicate well in both verbal and written forms.
Ability to observe, assess and coach the work of others.
Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
Ability to reason, make decisions, and use independent judgment in various situations.
Proficient in all Microsoft Office applications.
Minimum Required Education, Training and Experience
High School diploma: post‑Secondary degree/diploma preferred.
Results‑driven retail store management, or industrial management experience.
Strong mathematical and analytical skills.
Physical Requirements
Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 – 10 lbs. of force.
Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
Possess dexterity for complex hand‑eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
Frequently required to read written & electronic documents and product labels.
Continuous need to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.
Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.
Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves.
Possess dexterity for complex hand‑eye tasks, including keyboarding and merchandise ticketing/movement activities.
Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.
FLSA: Exempt
Travel: Will periodically need to drive to meetings or other stores for business purposes.
Location: Candidates must be able to work in Mississauga and Oakville
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.
#J-18808-Ljbffr
Overview
Description : Job Title: Store Manager. Successful candidates must be able to work in our Winnipeg region stores.
Who We Are : As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, providing our partners with funding for community-based programs and services. Our brands include Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. We are “Thrift Proud.” Learn more at savers.com.
What You Can Expect :
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What You Get :
Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits Offerings Including :
Comprehensive extended health care plans for full-time Team Members
Company-Paid Life and AD&D Insurance
A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies
A range of mental health services to assist you in managing daily life.
What You’ll Be Working On
Responsible for the overall management and direction of the store and team in accordance with all policies, procedures, regulations, and laws. Ensures financial results of the store, including sales, on-site donations (OSDs), expenses and profits, meet or exceed target. Have a constant focus on growing the business through full utilization of every OK, followed by increasing OK volume as appropriate. Achieves results through management team, as well as by working side-by-side, hands-on, with the broader store team. The Store Manager role-models expected behavior and continually observes, assesses, trains, coaches, and counsels’ performance. The Store Manager is guided by the Savers Vision and Core Values.
Store Performance
Ensure store performance meets targets in sales, profit, OSDs, production, and productivity based on annual performance expectations for the store.
Continually monitor and set the pace of work.
Have awareness of corporate objectives and an understanding of local market potential.
Analyze key metrics and tie findings to observations and take appropriate action.
Inspect sales floor for shop-ability and ensure productivity of merchandise.
Leadership and Development
Lead, direct, and supervise the work of the management team and through them to the entire team.
Oversee Production Manager and Retail Sales Manager in planning staffing needs, recruiting, selecting and training team members at all levels.
Regularly observe, assess, interact, coach and counsel the team.
Regular interaction, training, coaching, and counseling of management team.
Identify and develop high potential team members for all management positions through on-the-job, guided work.
Maintain a respectful values-driven workplace.
Use open communication tools and convert team member input into meaningful action. Address complaints and resolve issues consistent with our values, policies, and procedures.
Provide recognition and candid feedback.
Receive and relay business information, initiatives, expectations, priorities, etc.
Merchandise Productivity
Manage full utilization of the OK to maximize sales and profit potential.
Inspect execution of the Morning Maintenance program to ensure sales floor is ready for business each morning, search for and leverage key lessons from unsold merchandise.
Audit merchandise and prices rolled to and off the floor.
Provide oversight for the work schedules to meet and exceed both customer and donor expectations.
Ensure the execution of merchandise standards and initiatives, as well as sales & marketing promotions.
Ensure that the sales floor/donor areas are continuously monitored, and team member activity is directed, to ensure that standards are met.
Plan and implement seasonal backstock, merchandising and other strategic programs.
Ensure the Savers’ recycling program is fully leveraged to reduce landfill and allow for further reuse of unsold/un-saleable items.
Donation Management
Execute all company standards in the Community Donation Center (CDC), Donation Drive Fundraiser (DDF), and Get to Give programs.
Oversee efforts inside and outside the store to create community awareness of the CDC, the company brand and the benefits of donating to Savers.
Develop partnerships with local organizations that are seeking cash fundraising opportunities and partner with them on DDF events.
Develop partnerships and community awareness with local non-profit organizations (e.g. schools, shelters) that may benefit from free receipt of merchandise that the store would otherwise recycle.
Customer/Donor Service
Deliver a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching, customer and donor service expectations, working with all members of management to ensure execution.
Receive and respond to customer/donor questions, requests, and complaints.
Ensure a quick, accurate and positive cash register experience for customers.
Ensure a quick and informative experience for donors.
Actively engage with the customer/donor by seeking firsthand feedback to make improvements to all aspects of the shopping and donor experience.
Guide the RSM in implementing the set-up of sales and marketing promotions & programs.
Assist donors per Company standards.
Loss Prevention and Safety
Protect company assets and information by ensuring their safe handling, security and integrity.
Proactively promote loss prevention awareness by upholding procedures and ensuring policies are in place.
Maintain a safe work environment through education, consistent follow up, ensuring policies and procedures are in place, and supporting the Joint Health and Safety Committee (JHSC).
Responsible for the overall management and direction of all supervisors and team members in accordance with Savers’ policies and applicable laws. This includes implementing and administering company programs, policies, and procedures. Able to make decisions and take reasonable action in the absence of the District Manager and/or corporate support to ensure successful store operation. Leverages regional resources as appropriate. Perform any other task, function or responsibility as instructed by their immediate supervisor and/or superior manager of the Company.
What You Have
Excellent presentation skills
Ability to communicate well in both verbal and written forms.
Ability to observe, assess and coach the work of others.
Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
Ability to reason, make decisions, and use independent judgment in various situations.
Proficient in all Microsoft Office applications.
Minimum Required Education, Training And Experience
High School diploma: post-Secondary degree/diploma preferred.
3+ years results-driven retail store management, or industrial management experience.
Strong mathematical and analytical skills.
Physical Requirements
Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 – 10 lbs. of force.
Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
Frequently required to read written & electronic documents and product labels.
Continuous need to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.
Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.
Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves.
Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities.
Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.
FLSA: Exempt
Travel: Will periodically need to drive to meetings or other stores for business purposes.
Location: Successful candidates Must be able to work in our Winnipeg region stores
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.
#J-18808-Ljbffr
Lead your local Value Village store in Winnipeg as a Store Manager. Oversee operations while inspiring community engagement and maximizing profit through strategic decisions.
As a Store Manager with Value Village, you will be at the forefront of sustainable thrift operations, ensuring all company standards and goals are met. You will drive sales and donations while managing a dedicated team, balancing hands-on leadership with administrative oversight. Your role is crucial in improving store performance and fostering a values-driven culture.
Key Responsibilities:
• Manage overall store operations and team direction
• Analyze sales metrics and implement strategies for growth
• Train, coach, and develop management and staff
• Maintain rich community engagement through partnerships
• Ensure visual merchandising standards are consistently met
Requirements:
• Minimum 3 years of retail management experience
• Strong analytical and decision-making skills
• Excellent communication and presentation abilities
• Proficient in Microsoft Office applications
• High school diploma; post-secondary education preferred
Bring your leadership skills to drive success and community impact at Value Village in Winnipeg.
#J-18808-Ljbffr
Join a dynamic team as the Store Manager responsible for operations in the Durham region. Spearhead sales growth and foster community relations while leading a diverse team.
This management role focuses on driving store performance and achieving financial success through effective leadership. You will oversee staff training, community outreach, and merchandising strategies while creating a positive work environment. Emphasizing values and open communication, you will guide your team towards meeting store goals.
Key Responsibilities:
• Ensure store sales and profit margin targets
• Direct and support management staffing and training
• Enhance community partnerships and donation efforts
• Maintain merchandising standards and inventory management
• Develop a positive customer and donor experience
Requirements:
• High School diploma, post-secondary preferred
• 3+ years in retail management roles
• Strong analytical skills and attention to detail
• Proficient in Microsoft Office applications
• Excellent leadership and communication skills
Lead a store team committed to inspiring positive change while delivering exceptional service and maximizing retail productivity.
#J-18808-Ljbffr
Pay: $78,000 - $90,000
Must be able to work in our Durham region stores: Oshawa, Durham, Ajax, Pickering and Whitby.
Job Title
Store Manager
What You Can Expect
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
Benefits Offerings
Comprehensive extended health care plans for full-time Team Members
Company-Paid Life and AD&D Insurance
A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies
A range of mental health services to assist you in managing daily life.
What You’ll Be Working On
Store Performance
Ensure store performance meets targets in sales, profit, OSDs, production, and productivity based on annual performance expectations for the store.
Continually monitor and set the pace of work.
Have awareness of corporate objectives and an understanding of local market potential.
Has the ability to analyze key metrics and information, tie findings to observations and take appropriate action.
Inspect sales floor for shop-ability and ensure productivity of merchandise.
Leadership and Development
Lead, direct, and supervise the work of the management team and through them to entire team.
Oversee Production Manager and Retail Sales Manager in proactively planning staffing needs, recruiting, selecting and training team members at all levels.
Regularly observe, assess, interact, coach and counsel the team.
Regular interaction, training, coaching, and counseling of management team.
Identify and develop high potential team members for all management positions through on-the-job, guided work.
Maintain a respectful values-driven workplace.
Use open communication tools and convert team member input into meaningful action. Address complaints and resolve issues consistent with our values, policies, and procedures.
Provide recognition and candid feedback.
Receive and relay business information, initiatives, expectations, priorities, etc.
Merchandise Productivity
Manage full utilization of the OK to maximize sales and profit potential.
Inspect execution of the Morning Maintenance program to ensure sales floor is ready for business each morning, search for and leverage key lessons from unsold merchandise.
Audit merchandise and prices rolled to and off the floor.
Provide oversight for the work schedules to meet and exceed both customer and donor expectations.
Ensure the execution of merchandise standards and initiatives, as well as sales & marketing promotions.
Ensure that the sales floor/donor areas are continuously monitored, and team member activity is directed, to ensure standards are met.
Plan and implement seasonal backstock, merchandising and other strategic programs.
Ensure the Savers’ recycling program is fully leveraged to reduce landfill and allow for further reuse of unsold/un-saleable items.
Donation Management
Execute all company standards in the Community Donation Center (CDC), Donation Drive Fundraiser (DDF), and Get to Give programs.
Oversee efforts inside and outside the store to create community awareness of the CDC, the company brand and the benefits of donating to Savers.
Develop partnerships with local organizations that are seeking cash fundraising opportunities and partner with them on DDF events.
Develop partnerships and community awareness with local non‑profit organizations (e.g., schools, shelters) that may benefit from free receipt of merchandise that the store would otherwise recycle.
Customer/Donor Service
Deliver a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching, customer and donor service expectations, working with all members of management to ensure execution.
Receive and respond to customer/donor questions, requests, and complaints.
Ensure a quick, accurate and positive cash register experience for customers.
Ensure a quick and informative experience for donors.
Actively engage with the customer/donor by seeking firsthand feedback to make improvements to all aspects of the shopping and donor experience.
Guide the RSM in implementing the set-up of sales and marketing promotions & programs.
Assist donors per Company standards.
Loss Prevention and Safety
Protect company assets and information by ensuring their safe handling, security and integrity.
Proactively promote loss prevention awareness by upholding procedures and ensuring policies are in place.
Maintain a safe work environment through education, consistent follow up, ensuring policies and procedures are in place, and supporting the Joint Health and Safety Committee (JHSC).
Responsible for the overall management and direction of all supervisors and team members in accordance with Savers’ policies and applicable laws. This includes implementing and administering company programs, policies, and procedures. Able to make decisions and take reasonable action in the absence of the District Manager and/or corporate support to ensure successful store operation. Leverages regional resources as appropriate. Perform any other task, function or responsibility as instructed by their immediate supervisor and/or superior manager of the Company.
What You Have
Excellent presentation skills
Ability to communicate well in both verbal and written forms.
Ability to observe, assess and coach the work of others.
Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
Ability to reason, make decisions, and use independent judgment in various situations.
Proficient in all Microsoft Office applications.
Minimum Required Education, Training and Experience
High School diploma: post-Secondary degree/diploma preferred.
3+ years results-driven retail store management, or industrial management experience.
Strong mathematical and analytical skills.
Physical Requirements
Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4–10 lbs. of force.
Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
Frequently required to read written & electronic documents and product labels.
Continuous need to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.
Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.
Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves.
Continuously standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.
FLSA: Exempt
Travel: Will periodically need to drive to meetings or other stores for business purposes.
Location: Must be able to work in our Durham region stores: Oshawa, Durham, Ajax, Pickering and Whitby.
EEO Statement
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.
#J-18808-Ljbffr
Lead and optimize store performance at Value Village in Durham, Ontario. As a Store General Manager, you'll drive sales, mentor managers, and manage community donations effectively.
Value Village is seeking a General Manager to oversee several Durham region locations, including Oshawa, Ajax, and Whitby. This senior position demands strong leadership, retail management experience, and an entrepreneurial spirit to drive growth and ensure outstanding customer service. You'll be responsible for monitoring key performance metrics and developing strategic partnerships for community engagement.
Key Responsibilities:
• Ensure sales and production targets are met
• Oversee management and staff recruitment and training
• Foster a positive workplace culture and team development
• Implement merchandise standards and marketing initiatives
• Manage customer and donor experiences for maximum satisfaction
Requirements:
• 3+ years of retail store management experience
• High School diploma; post-secondary education preferred
• Strong analytical and communication skills
• Proficient in Microsoft Office applications
• Exceptional coaching and observational abilities
Drive Value Village's success while nurturing your leadership skills and impacting your community positively.
#J-18808-Ljbffr
Description
Job Title: Store Manager
Successful candidates must be able to work in our Winnipeg region stores.
Who we are
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre‑owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently‑used, one‑of‑a‑kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community‑based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose‑driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you’ll be working on
Responsible for the overall management and direction of the store and team in accordance with all policies, procedures, regulations, and laws. Ensures financial results of the store, including sales, on‑site donations (OSDs), expenses and profits, meet or exceed target. Have a constant focus on growing the business through full utilization of every OK, followed by increasing OK volume as appropriate. Achieves results through management team, as well as by working side‑by‑side, hands‑on, with the broader store team. The SM role‑models expected behavior and continually observes, assesses, trains, coaches, and counsels’ performance. The Store Manager is guided by the Savers Vision and Core Values.
Store Performance
Ensure store performance meets targets in sales, profit, OSDs, production, and productivity based on annual performance expectations for the store.
Continually monitor and set the pace of work.
Have awareness of corporate objectives and an understanding of local market potential.
Has the ability to analyze key metrics and information, tie findings to observations and take appropriate action.
Inspect sales floor for shop‑ability and ensure productivity of merchandise.
Leadership and Development
Lead, direct, and supervise the work of the management team and through them to entire team.
Oversee Production Manager and Retail Sales Manager in proactively planning staffing needs, recruiting, selecting and training team members at all levels.
Regularly observe, assess, interact, coach and counsel the team.
Regular interaction, training, coaching, and counseling of management team.
Identify and develop high potential team members for all management positions through on‑the‑job, guided work.
Maintain a respectful values‑driven workplace.
Use open communication tools and convert team member input into meaningful action. Address complaints and resolve issues consistent with our values, policies, and procedures.
Provide recognition and candid feedback.
Receive and relay business information, initiatives, expectations, priorities, etc.
Merchandise Productivity
Manage full utilization of the OK to maximize sales and profit potential.
Inspect execution of the Morning Maintenance program to ensure sales floor is ready for business each morning, search for and leverage key lessons from unsold merchandise.
Audit merchandise and prices rolled to and off the floor.
Provide oversight for the work schedules to meet and exceed both customer and donor expectations.
Ensure the execution of merchandise standards and initiatives, as well as sales & marketing promotions.
Ensure that the sales floor/donor areas are continuously monitored, and team member activity is directed, to ensure that standards are met.
Plan and implement seasonal backstock, merchandising and other strategic programs.
Ensure the Savers’ recycling program is fully leveraged to reduce landfill and allow for further reuse of unsold/un‑saleable items.
Donation Management
Execute all company standards in the Community Donation Center (CDC), Donation Drive Fundraiser (DDF), and Get to Give programs.
Oversee efforts inside and outside the store to create community awareness of the CDC, the company brand and the benefits of donating to Savers.
Develop partnerships with local organizations that are seeking cash fundraising opportunities and partner with them on DDF events.
Develop partnerships and community awareness with local non‑profit organizations (e.g. schools, shelters) that may benefit from free receipt of merchandise that the store would otherwise recycle.
Customer/Donor Service
Deliver a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching, customer and donor service expectations, working with all members of management to ensure execution.
Receive and respond to customer/donor questions, requests, and complaints.
Ensure a quick, accurate and positive cash register experience for customers.
Ensure a quick and informative experience for donors.
Actively engage with the customer/donor by seeking firsthand feedback to make improvements to all aspects of the shopping and donor experience.
Guide the RSM in implementing the set‑up of sales and marketing promotions & programs.
Assist donors per Company standards.
Loss Prevention and Safety
Protect company assets and information by ensuring their safe handling, security and integrity.
Proactively promote loss prevention awareness by upholding procedures and ensuring policies are in place.
Maintain a safe work environment through education, consistent follow up, ensuring policies and procedures are in place, and supporting the Joint Health and Safety Committee (JHSC).
Responsible for the overall management and direction of all supervisors and team members in accordance with Savers’ policies and applicable laws. This includes implementing and administering company programs, policies, and procedures. Able to make decisions and take reasonable action in the absence of the District Manager and/or corporate support to ensure successful store operation. Leverages regional resources as appropriate. Perform any other task, function or responsibility as instructed by their immediate supervisor and/or superior manager of the Company.
What you have
Excellent presentation skills
Ability to communicate well in both verbal and written forms.
Ability to observe, assess and coach the work of others.
Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
Ability to reason, make decisions, and use independent judgment in various situations.
Proficient in all Microsoft Office applications.
Minimum Required Education, Training and Experience
High School diploma: post‑Secondary degree/diploma preferred.
3+ years results‑driven retail store management, or industrial management experience.
Strong mathematical and analytical skills.
Physical Requirements
Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 – 10 lbs. of force.
Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
Possess dexterity for complex hand‑eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
Frequently required to read written & electronic documents and product labels.
Continuous need to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.
Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.
Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves.
Possess dexterity for complex hand‑eye tasks, including keyboarding and merchandise ticketing/movement activities.
Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.
FLSA: Exempt
Travel: Will periodically need to drive to meetings or other stores for business purposes.
Location: Successful candidates must be able to work in our Winnipeg region stores.
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.
#J-18808-Ljbffr
