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SCM Insurance Services
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  • Private Investigators, Surveillance - Full Time (Multiple Roles in the Greater Toronto Area, Ontario, Canada) Join our team as a Private Investigator - Surveillance at Xpera Risk Mitigation and Investigation LP . We are Canada's largest investigation and risk mitigation firm, seeking dedicated professionals to work on complex cases in a dynamic environment. Role Responsibilities Conduct surveillance for legal, corporate, and insurance cases Document findings through video, photography, and reports Monitor subjects discreetly to gather evidence Collaborate with clients to strategize and achieve results Qualifications and Requirements Valid Ontario Private Investigators License Minimum 3 years experience in surveillance investigations Strong observational skills and adaptability Proficiency with surveillance equipment and technology Excellent communication skills Ability to work independently and under pressure Full driver’s license with a good driving record Access to a suitable vehicle with proper insurance Physical ability to perform activities and sit for extended periods Why Join Us? Competitive compensation Modern resources and equipment, including cell phone and laptop Career development opportunities Paid overtime Referral incentives and other perks We support diversity and inclusion; accommodations are available upon request during recruitment. Additional Details Seniority level: Entry level Employment type: Full-time Job functions: Other, IT, Management Industry: Insurance #J-18808-Ljbffr

  • Expert en sinistres intermédiaire/senior en responsabilité civile - temps plein (Montréal, Québec) Join to apply for the Expert en sinistres intermédiaire/senior en responsabilité civile - temps plein (Montréal, Québec) role at SCM Insurance Services Company
    ClaimsPro LP Expert en sinistres intermédiaire/senior en responsabilité civile - temps plein (Montréal, Québec) Enquêter sur tout type de réclamation en responsabilité civile assurance des particuliers et en responsabilité civile assurances des entreprises, évaluer les dommages et négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des auto-assurés. Formation, Connaissances Et Expérience Requises Permis valide de l'AMF d'expertise en sinistres - catégorie 5A Au moins 5 ans d'expérience dans le règlement de sinistres Permis de conduire valide Responsabilités Recueillir les versions des faits des assurés et/ou des témoins / tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et de service à la clientèle. Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre, évaluer les dommages, communiquer des recommandations bien fondées aux clients et négocier le règlement de sinistres. Participer au développement des affaires en rencontrant régulièrement les clients actuels. S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies. Compétences requises pour réussir Expérience en sinistre de responsabilité civile Au moins 5 ans d'expérience dans le règlement de sinistres Bonnes aptitudes en communications interpersonnelles Aptitudes à négocier Bonne gestion du temps Faire preuve d’esprit d’équipe Dédier aux services à la clientèle SCM Services d’assurances et ses filiales accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation. Tous les employés potentiels doivent faire l'objet d'une vérification de leurs antécédents. Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement SCM Services d’assurances (SCM) et ses sociétés affiliées n'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats. SCM NE paiera PAS de frais pour tout placement résultant de la réception d'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique. #J-18808-Ljbffr

  • Environmental Project Manager - Full Time (Calgary or Edmonton, Alberta) Pario Engineering & Environmental Sciences LP – Sciences The Western Canada division of Pario Engineering & Environmental Sciences LP is a niche environmental science and remediation consulting firm seeking an Intermediate to Senior Environmental Project Manager to join our team in Alberta. Pario encourages an innovative problem‑solving atmosphere. The ideal candidate must possess proven ability or aptitude for creative solutions that continue to support our position as a leader in our industry. The successful candidate will benefit by participating in a team approach while being able to work independently towards our growth as a multi‑disciplined firm represented in additional offices across Atlantic Canada, Quebec, Ontario and Western Canada. Role Responsibilities The potential candidate is responsible for the project management of spill response and remediation projects, local business development activities including developing and nurturing client relationships. Emergency response through an established on‑call schedule. Site assessment and management of remediation projects. Management of sub‑contractors, development of budgets and cost control. Field sampling. Regulatory reporting. Client correspondence and reporting. Qualifications Diploma or degree in environmental science, engineering, geology, soil science or equivalent. Industry experience of 5+ years of conducting contaminated site investigations and spill response/remediation projects. Insurance industry experience is preferred but not required. Experience in Provincial contaminated sites legislation, regulations, and processes; Alberta, Saskatchewan, and British Columbia. A proven ability to prepare comprehensive technical reports and a personable attitude are requirements for these positions. Experience with client relations, auditing, environmental due diligence and risk assessment would be an asset to the role. Strong written and oral communication in English. Excellent interpersonal and communication skills. Environment/Work Conditions This position requires some travel both provincially and regionally. Valid driver’s license required. Positive team dynamics. SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third‑party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates. #J-18808-Ljbffr

  • A leading environmental consulting firm is seeking an Intermediate to Senior Environmental Project Manager in Alberta. The ideal candidate will have over 5 years of experience in contaminated site investigations, strong communication skills, and the ability to manage client relationships. This role involves project management of spill response and remediation, along with regulatory reporting. Travel within the province is required, and a valid driver’s license is essential.
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  • A leading insurance service provider is seeking a National Account Coordinator to provide administrative support. This remote position involves managing claims, supporting adjusters, and interacting with clients. Ideal candidates will have customer service experience, organizational skills, and MS Office proficiency. Bilingual candidates in French and English are highly regarded. The role includes on-call availability until 8 PM EST on a rotational basis.
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  • Overview Working within a team environment, the National Account Coordinator provides administrative support to the Account Managers, Branch Operation Staff and clients, ensuring the delivery of exceptional frontline service, timely responses, and high-quality outcomes. This role supports the daily operations and activities related to Insurer Management Services Accounts, and reports to the National Account Coordinator Supervisor, Insurer Management Services. This position is remote and open to candidates living in the Greater Toronto Area as well as Western Canada. Organizational Alignment Operational effectiveness and efficiency. Customer Service: supporting workflow that offers “best-in-class” experience/services to our customers. Quality: Providing timely and quality responses to internal stakeholders and external stakeholders Market: Understand the context of the industry to ensure purpose driven prioritization of tasks Build a personal relationship with internal stakeholders Key Performance Factors Create and build relationships within IMS/CCS (Insurer Management Services / Centralized Claims Set Up Team and other stakeholders) Demonstrate initiative in the ownership of workflow and results Communication Organization Resourcefulness Efficiency Job Responsibilities Provide administrative support to Adjusters and external client service groups across internal and client systems, including internal platforms - Claimspace and Workorder System. Triaging new claims with accuracy and attention to detail. Daily processing and completion of payments and reserve changes on all delegated authority claims. Manage vendor submissions on behalf of Adjusters using XactAnalysis, Audatex, and Mitchell. Submit denials, manage coverage concerns, and oversee over-authority files, ensuring ClaimsPro files are current. Performed data integrity tasks, including clear documentation and thorough file reviews. Addressing inquiries from internal teams and external customers in a professional and timely manner. Manually open new claims and complete closure procedures. Providing accurate declaration pages and policy wordings as needed. Maintaining cross-training on multiple client accounts and staying current with processes and guidelines. Participating in projects and special assignments as needed. Supporting rotational after-hours claims watch when required (on-call availability until 8 PM EST). Qualifications & Experience University degree/college diploma preferred or equivalent business experience. Post-secondary education Bilingual in both French and English is an asset Insurance industry experience/exposure preferred Previous experience/exposure to desktop adjusting an asset 1 to 3 years’ experience in a customer service/support role required Exceptional MS Office skills (Outlook, Word, Excel, PowerPoint) Strong computer skills with an aptitude/ability to learn new software/databases Competencies Communication Skills - Clearly conveys information verbally and in writing, actively listens, and uses digital tools effectively to keep teams informed and maintain positive virtual collaboration. Problem Solving – Identifies challenges and develops practical, creative solutions that address the needs of all parties while supporting team goals. Initiative – Proactively identifies needs, takes ownership of responsibilities, and manages priorities independently. Teamwork – Collaborates effectively, demonstrates reliability, and maintains a positive attitude while supporting team objectives. Adaptability - Embraces change, learn quickly, and adjusts to shifting workloads or expectations while maintaining productivity. Organizational Skills - Efficiently manages time, tasks, and information to ensure accuracy, meet deadlines, and support team efficiency. Environment/Working Conditions Remote work environment – anywhere in Canada. Positive and collaborative team dynamics. All prospective employees are required to successfully pass a background check. Must be available to be on-call until 8:00 PM EST on a rotational basis SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check. Unsolicited Outreach Statement – Recruitment Agencies
    SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates. #J-18808-Ljbffr

  • A national investigation firm in Sault Ste. Marie is seeking a Private Investigator to join its team. This role requires a valid Ontario Private Investigators License and offers competitive pay ranging from $60K to $120K, alongside a variety of employee perks such as medical coverage, tuition reimbursement, and retirement savings plans. Ideal candidates will be independent, reliable, and detail-oriented, ready to face exciting challenges with a supportive team dedicated to excellence.
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  • Company Xpera Risk Mitigation and Investigation LP Private Investigator - Full Time (Sault Ste. Marie, Ontario) Xpera marks the spot where you achieve more! As Canada’s largest national investigation and risk mitigation firm, we are always looking for the smartest minds to help us excel in the industry. As a Private Investigator on our team, you will collaborate with top experts and gain a network of resources. We are currently recruiting a Private Investigator for Sault Ste Marie, Ontario. What Will You Do Get ready to expect the unexpected – and unlock more than you ever thought possible. From collaborating with industry leaders to working with the latest technology, you will make exciting connections and find creative ways to solve cases. That’s just the beginning! Since our schedules reflect our assignments, no two days are ever the same. Whether you are challenging yourself, working independently or gathering purposeful data, you will always be focused on striving for excellence. What You Need It takes focus and determination to succeed in this role. We are seeking candidates who are independent, reliable, and detail-oriented – with the ability to be flexible with your own schedule to accommodate the needs of each assignment. To Qualify As a Private Investigator, You Must Have A valid Ontario Private Investigators License Access to an appropriate vehicle Full driver’s license and satisfactory driving record Ability to perform physical activities and sit for extended periods of time What We Offer With a variety of webinars, formal training, and the best surveillance equipment at your fingertips, you will have the resources you need to explore your fullest potential. Our team is built around mutual respect for each other, including a recognition program that gives kudos for a job well done. This is a great opportunity to belong to an organization that puts people first, step out from behind the desk and gain new experiences at every turn. In Addition, We Offer The Following Competitive pay – total compensation package that ranges from $60K-$120K. Opportunity for overtime KM reimbursement Surveillance equipment provided – laptop, cell phone, camera etc. Employee referral bonus Employee perks (access to vendor discount programs) Medical, dental & vision coverage, including a customizable e-flex plan Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees Wellness programs Tuition reimbursement Career progression within the SCM Insurance Family With 23 offices and 500+ subject matter experts across Canada, we have the most respected name in the industry. Working here, you will be empowered to achieve your goals and thrive on your own terms. Not only will you take collaboration to a whole new level, your work will be filled with exciting challenges and on-the-job learning every single day. SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. #J-18808-Ljbffr

  • A leading risk mitigation firm in Sudbury, Ontario, is seeking a dedicated Private Investigator to conduct surveillance for legal and corporate cases. The ideal candidate must have a valid Ontario Private Investigators License and at least 3 years of experience in surveillance investigations. Strong observational skills and proficiency with surveillance technology are essential. Join a dynamic team focused on uncovering the truth and delivering results in a challenging environment.
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  • Company Xpera Risk Mitigation and Investigation LP Private Investigator - Full Time (Sudbury, Ontario) Join Our Growing Team! Are you a skilled Investigator with a passion for uncovering the truth? As Canada’s largest national investigation and risk mitigation firm, Xpera is always looking for the smartest minds to help us excel in this industry. We are seeking a dedicated Private Investigator- Surveillance to join our growing team in Sudbury, Ontario . This is an exciting opportunity to work on complex cases in a dynamic environment. Role Responsibilities Conduct surveillance for a variety of legal, corporate, and insurance cases Document findings through video, photography, and detailed reports Monitor subjects discreetly, ensuring minimal detection while gathering crucial evidence Collaborate with clients to strategize and deliver results Qualifications And Requirements A valid Ontario Private Investigators License is required Proven experience in surveillance investigations (minimum 3 years preferred) Strong observational skills and the ability to think on your feet Proficient with surveillance equipment and technology Excellent written and verbal communication skills Ability to work independently and under pressure #J-18808-Ljbffr

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