Inside Sales Representative This position plays a critical role in strengthening customer relationships, driving aftermarket sales, and supporting the organization’s mission to protect people, the planet, and production from the harmful effects of industrial processes. Position Highlights • Title: Inside Sales Representative • Direct Hire • A global leader in industrial filtration and clean air technology • Location: Mississauga, ON Background Requirements • 3–5 years of experience in Inside Sales or Customer Success • Preferred experience within industrial B2B environments involving capital equipment, engineered systems, or technical solutions • Demonstrated success in aftermarket or service sales and customer relationship development. • Experience with ERP and CRM systems Job Responsibilities • Manage customer onboarding by educating clients on maintenance best practices and the company’s aftermarket value proposition • Identify and pursue opportunities for service agreements, preventative maintenance programs, and spare parts packages • Proactively generate quotes for spare parts, inspections, troubleshooting services, and minor repairs • Track installed base data, identify service revenue opportunities, and develop outreach strategies • Support new customer setup and ensure proper data entry in ERP systems • Maintain accurate records of customer details, interactions, and service agreements in CRM platforms • Collaborate with the service operations team to coordinate schedules and contract deliverables • Use customer data and analytics to identify cross-sell and upsell opportunities What is Being Offered • Competitive Salary and Benefits Package If you are interested and qualified, please send your updated resume as a MS Word document, and how you fit this specific position to jim.guerrera@SCNteam.com
