Posted Tuesday, March 31, 2026 at 4:00 AM
Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.
A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.
If you are ready to become one of our Experts, we would love to hear from you.
Role: Director - Product Management
Status: Regular, Full Time
Reports to: Vice President, Product
Department: Product Management
Location: Markham
Summary
The Director, Product Management is fully accountable for end ‑ to ‑ end product strategy, portfolio ownership, and P&L performance across Enercare’s home services portfolio, including Water Heating, HVAC, Water Purification, Electrical, Plumbing, Maintenance & Protection Plans, and emerging energy solutions.
This role owns the commercial and strategic success of the portfolio — defining customer problems, setting product vision and allocating investment across categories ensuring products deliver measurable customer value. You will lead a team of Product Managers and people leaders, accountable for lifecycle management, pricing, value propositions, and GTM alignment.
You will partner cross ‑ functionally, serving as the product decision authority, ensuring offerings are customer ‑ led, economically sound, and scalable.
Responsibilities:
Own product P&L outcomes, including revenue, gross margin, attach rates, and lifecycle profitability
Own and communicate the multi ‑ year product vision and roadmap, aligned to corporate strategy
Create and execute strategy that expands multi-product ownership
Partner with Supply Chain to establish and manage OEM partnerships, product roadmaps
Product Lifecycle Management
Lead products across their full lifecycle: discovery, launch, optimization, expansion, and retirement
Set pricing guardrails and offer architecture, partnering with Marketing and Finance on execution
Drive optimization grounded in ROI, unit economics, and customer value realization
Partner with Marketing, Sales, Supply Chain and Operations to develop integrated go‑to‑market strategies
Support regional and market launches, expansions, and pilots
Own business cases, forecasts, and post ‑ launch performance reviews
Customer & Market Leadership
Monitor and translate market, regulatory, and technology trends into portfolio actions
Champion customer ‑ backed decisioning, grounded in research, data, and field validation
Translate insights into commercially viable value propositions and requirements
Cross-Functional & People Leadership
Act as the senior product executive voice across the organization
Influence senior leadership through data‑driven recommendations and clear storytelling
Lead and scale a multi ‑ level product organization, including succession planning
Establish and enforce product operating standards, metrics, and governance
Foster a culture of ownership, commercial accountability, and customer impact
Qualifications
10+ years experience in Product Management, Product Strategy, or Product Marketing
5+ years leading and developing high‑performing product teams
Proven experience owning category or portfolio ‑ level P&L preferred
Strong financial acumen, including pricing strategy, business case development, and ROI analysis
Demonstrated success launching and scaling products through cross‑functional execution
Experience in home services, HVAC, utilities, energy, or adjacent industries strongly preferred
Ability to operate effectively in ambiguous, fast‑evolving markets
Exceptional communication skills, with experience influencing senior executives and frontline teams
Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.
Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
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A leading home services provider is looking for a Director of Product Management to oversee product strategy and P&L for diverse service portfolios. This role involves leading a team, optimizing lifecycle management, and converting market insights into actionable strategies. The ideal candidate will have over 10 years of product management experience and be skilled in financial analysis and cross-functional execution. Enercare fosters a diverse and inclusive workplace with opportunities for professional growth. #J-18808-Ljbffr
Lead and innovate as the Director of Product Strategy and Management, focusing on customer-driven solutions across the home services spectrum. Enhance P&L performance and marketplace competitiveness through effective lifecycle management. In this critical role, you will direct product strategies, ensuring alignment with market trends and customer needs. Your leadership will encompass cross-functional collaboration to optimize product development from launch through expansion. Engage with diverse teams to foster a culture of accountability and excellence in product offerings. Key Responsibilities: • Own revenue and lifecycle profitability for home services • Develop a visionary roadmap aligned to customer needs • Oversee all stages of product development and refinement • Strengthen partnerships for product and supply chain efficiency • Implement integrated strategies with marketing and operations Requirements: • Minimum 10 years in Product Management or Strategy • At least 5 years leading product teams • Expertise in managing P&L and financial outcomes • History of scaling product offerings successfully • Relevant experience in home services or similar sectors Drive continuous improvement and innovative product management, ensuring a strong market position and customer satisfaction. #J-18808-Ljbffr
A leading home services provider is looking for a Director of Product Management to oversee product strategy and P&L for diverse service portfolios. This role involves leading a team, optimizing lifecycle management, and converting market insights into actionable strategies. The ideal candidate will have over 10 years of product management experience and be skilled in financial analysis and cross-functional execution. Enercare fosters a diverse and inclusive workplace with opportunities for professional growth. #J-18808-Ljbffr
A major home services provider in Markham is seeking a Senior Product Manager to oversee the commercial performance of their Plans and Electrical portfolios. This role requires strong leadership to manage a team and achieve revenue and retention targets, translating product strategy into effective market execution. Ideal candidates will have 8+ years of experience in product management and proven success in home services. The company offers competitive compensation and a collaborative work environment. #J-18808-Ljbffr
Posted Tuesday, March 31, 2026 at 4:00 AM
Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.
A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.
If you are ready to become one of our Experts, we would love to hear from you.
Role: Director - Product Management
Status: Regular, Full Time
Reports to: Vice President, Product
Department: Product Management
Location: Markham
Summary
The Director, Product Management is fully accountable for end ‑ to ‑ end product strategy, portfolio ownership, and P&L performance across Enercare’s home services portfolio, including Water Heating, HVAC, Water Purification, Electrical, Plumbing, Maintenance & Protection Plans, and emerging energy solutions.
This role owns the commercial and strategic success of the portfolio — defining customer problems, setting product vision and allocating investment across categories ensuring products deliver measurable customer value. You will lead a team of Product Managers and people leaders, accountable for lifecycle management, pricing, value propositions, and GTM alignment.
You will partner cross ‑ functionally, serving as the product decision authority, ensuring offerings are customer ‑ led, economically sound, and scalable.
Responsibilities:
Own product P&L outcomes, including revenue, gross margin, attach rates, and lifecycle profitability
Own and communicate the multi ‑ year product vision and roadmap, aligned to corporate strategy
Create and execute strategy that expands multi-product ownership
Partner with Supply Chain to establish and manage OEM partnerships, product roadmaps
Product Lifecycle Management
Lead products across their full lifecycle: discovery, launch, optimization, expansion, and retirement
Set pricing guardrails and offer architecture, partnering with Marketing and Finance on execution
Drive optimization grounded in ROI, unit economics, and customer value realization
Partner with Marketing, Sales, Supply Chain and Operations to develop integrated go‑to‑market strategies
Support regional and market launches, expansions, and pilots
Own business cases, forecasts, and post ‑ launch performance reviews
Customer & Market Leadership
Monitor and translate market, regulatory, and technology trends into portfolio actions
Champion customer ‑ backed decisioning, grounded in research, data, and field validation
Translate insights into commercially viable value propositions and requirements
Cross-Functional & People Leadership
Act as the senior product executive voice across the organization
Influence senior leadership through data‑driven recommendations and clear storytelling
Lead and scale a multi ‑ level product organization, including succession planning
Establish and enforce product operating standards, metrics, and governance
Foster a culture of ownership, commercial accountability, and customer impact
Qualifications
10+ years experience in Product Management, Product Strategy, or Product Marketing
5+ years leading and developing high‑performing product teams
Proven experience owning category or portfolio ‑ level P&L preferred
Strong financial acumen, including pricing strategy, business case development, and ROI analysis
Demonstrated success launching and scaling products through cross‑functional execution
Experience in home services, HVAC, utilities, energy, or adjacent industries strongly preferred
Ability to operate effectively in ambiguous, fast‑evolving markets
Exceptional communication skills, with experience influencing senior executives and frontline teams
Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.
Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
#J-18808-Ljbffr
Shape the future as a Senior Product Manager for Plans and Electrical categories. Drive performance, optimize lifecycle strategies, and lead a talented team toward exceptional market results.
As a crucial player in product management, you will oversee the entire lifecycle of plans while ensuring commercial success across varied offerings. This role emphasizes leadership, collaboration with internal teams, and execution of strategies that enhance multi-product adoption and overall profitability.
Key Responsibilities:
• Oversee P&L for the Plans and Electrical portfolio
• Implement pricing and lifecycle optimization strategies
• Enhance customer experiences to improve retention
• Lead performance analysis; manage forecasts with insights
• Drive cross-functional partnerships for effective GTM plans
Requirements:
• 8+ years in product or portfolio management
• Success in home services or subscription models
• Strong capability in financial analysis and team management
• Bachelor’s degree required; MBA beneficial
• Excellent communicator across all organizational levels
Harness your expertise to ensure our product offerings not only meet market demands but also exceed customer expectations.
#J-18808-Ljbffr
Lead and innovate as the Director of Product Strategy and Management, focusing on customer-driven solutions across the home services spectrum. Enhance P&L performance and marketplace competitiveness through effective lifecycle management.
In this critical role, you will direct product strategies, ensuring alignment with market trends and customer needs. Your leadership will encompass cross-functional collaboration to optimize product development from launch through expansion. Engage with diverse teams to foster a culture of accountability and excellence in product offerings.
Key Responsibilities:
• Own revenue and lifecycle profitability for home services
• Develop a visionary roadmap aligned to customer needs
• Oversee all stages of product development and refinement
• Strengthen partnerships for product and supply chain efficiency
• Implement integrated strategies with marketing and operations
Requirements:
• Minimum 10 years in Product Management or Strategy
• At least 5 years leading product teams
• Expertise in managing P&L and financial outcomes
• History of scaling product offerings successfully
• Relevant experience in home services or similar sectors
Drive continuous improvement and innovative product management, ensuring a strong market position and customer satisfaction.
#J-18808-Ljbffr
Senior Product Manager - Plans and Electrical
Markham, ON, Canada
Job Description
Posted Tuesday, March 31, 2026 at 4:00 AM
Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.
A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.
If you are ready to become one of our Experts, we would love to hear from you.
Role: Senior Product Manager, Plans & Electrical
Status: Regular, Full-Time
Reports to: Director, Product Management
Department: Product & Marketing
Location: Markham
Compensation: $98,248 - $144,425
Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications.
Summary:
The Senior Product Manager, Protection Plans & Electrical is accountable for the commercial performance and lifecycle execution of Enercare’s Plans portfolio (Protection, Maintenance, coverage, chargeables) and Electrical (Generator, Battery/Backup (BESS), EV Chargers/EVSE, EVM/EMS) product offerings. This role translates enterprise product strategy into pricing, offer design, GTM execution, and retention levers, ensuring plans and electrical services drive sustainable growth, margin, and multi-product household penetration. The Senior Product Manager leads a team of three (2 PMs, 1 Analyst) and serves as the primary connector between product strategy and frontline execution.
Responsibilities
Own P&L performance for Plans and Electrical portfolios, delivering against revenue, margin, and retention targets.
Execute pricing strategy, offer architecture, and lifecycle optimization within portfolio guardrails.
Drive unit additions, renewal lift, and churn reduction through data-driven offers and experience improvements.
Lead monthly and quarterly performance reviews; own forecasts and variance explanations.
Lead portfolio-specific initiatives that increase multi-product household penetration.
Translate VOC, field, and call-centre insights into quarterly and annual execution roadmaps.
Ensure regulatory, certification, installation, and service-readiness requirements are executed for all offerings.
Partner with Sales, Marketing, Field, Call Centre, Finance, and Supply Chain to deliver GTM plans and enablement.
Lead, coach, and develop a high-performing product team (2 PMs, 1 Analyst).
Build strong execution discipline, commercial acumen, and cross-functional leadership capability.
Qualifications
8+ years experience in product, portfolio, or category management
Proven success in home services or recurring‑revenue businesses
Demonstrated people leadership (PMs / Analysts)
Strong financial acumen (pricing, P&L, business cases)
Strong executive and frontline communication skills
Bachelor’s degree required; MBA or equivalent an asset.
Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request. Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
#J-18808-Ljbffr
Step into a leadership role as a Senior Developer focused on Data Strategy and Analytics at Enercare in Markham, ON. This position emphasizes technical expertise in data modeling, Microsoft Fabric, and AI/Machine Learning techniques.
As a Senior Developer, you'll collaborate closely with the Senior Manager, Data Strategy & Analytics. Your responsibilities will include developing impactful data-driven solutions and maintaining data governance. Leveraging your extensive experience, you will guide and mentor junior team members while driving efficiency across business functions like finance and marketing.
Key Responsibilities:
• Develop data models and dashboards in Power BI
• Conduct data analysis using Azure and Microsoft Fabric
• Deliver tailored solutions to enhance business efficiency
• Apply AI/ML techniques for innovative solutions
• Design and implement data governance frameworks
Requirements:
• Bachelor's or master's degree in analytics or related field
• Minimum 5 years of data analytics experience
• Expertise in Power BI and Azure databases
• Strong knowledge of AI/ML techniques
• Proven leadership in change management and mentoring
Shape the future of data analytics at Enercare and drive impactful business decisions with your technical acumen.
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