If you’re passionate about being part of a team that is committed to the Team Member Experience and driven by innovation and growth, then join us!
The Nurse Practitioner is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.
As a Nurse Practitioner, your typical day will impact in the following ways: Providing primary care in accordance with established policy, the resident plan of care and within scope of practice. Collaborating with the physician to provide follow up on diagnosed conditions and provides on call support. Providing nursing consultation to residents and their families, health professionals, administration, groups or organizations. Participating in the identification, analyzing and interpreting trends in resident care outcomes and professional nursing practice issues in order to determine priorities for educational programming. Responding promptly to concerns of residents and family members, mediating a satisfactory response to concerns and implements action plans to avoid reoccurrence of similar issues. Performing other duties as assigned.
Must haves: Must possess current registration with the College of Nurses of Ontario as Registered Nurse in the Extended Class or RN (EC). Demonstrated experience in gerontology. Advanced knowledge and decision-making skills in assessment, diagnosis and health care management. Knowledgeable about primary health care issues in Long Term Care. Strong interpersonal and leadership skills. All applicants must successfully pass the prescribed Vulnerable Sector Check.
Bonus Points for having: Certification from the Canadian Nurses Association preferred.
Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.
Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process. #J-18808-Ljbffr
Director of Care / Permanent Full-Time Waters Edge Long Term Community At Sienna you won’t just fill a position; you will build lasting relationships with residents who call Waters Edge Long Term Community their home. This dynamic leadership role offers the chance to engage in guiding a clinical team, while also providing compassionate care to residents. It is an environment where you can grow your leadership skills daily, fostering a deeper connection and understanding with both your team and those under your care. Join us in a role where knowing each resident not just by name, but by story, is not just possible, it is expected. Our purpose is to cultivate happiness in daily life! We truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity, and respect. Reporting to the Executive Director, the Director of Care is a critical role within the community ensuring that the home operates efficiently and delivers high-quality care to the residents. What We Offer: We are a purpose-driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional needs: A competitive salary and vacation package Health & Dental benefits program RRSP with employer match Share Ownership and Reward Program (SOAR) Employee Share Purchase Plan with company match Continuous learning and growth so you have the skillset needed to succeed and take on new challenges A welcoming culture that values diversity and differing perspectives, experiences and beliefs What You’ll Be Doing: You will be a welcomed member of the Long Term Care team at Waters Edge Long Term Community, working in a fast-paced environment where you will make a meaningful difference. As a Director of Care, you will lead a team of clinical professionals to build relationships with residents and their family members, offering a variety of support options and program choices that enrich their daily health and well-being. As a leader and part of a wider team, you will be a strong contributor to the culture of the home, where the focus is always on helping residents live fully, every day. Key Responsibilities: Ensure Excellence in Resident Care: Work effectively and efficiently with members of the nursing team and external partners to provide nursing duties to ensure clinical excellence at all levels in the care community. Monitor and ensure clinical care processes are delivered according to individual plans of care for residents. Lead, implement and monitor key clinical programs at the Care Community, such as falls prevention, skin and wound care, continence care and pain management. Coordinate, implement, evaluate and monitor the performance metrics of care processes for RAI MDS Program, Nursing Rehab, and Restorative Care. Collaborate with the Clinical Partners on issues related to infection control and coordinate monitoring of all activities at the Care Community. Meet Regulatory Compliance: Comply with required company policies, provincial regulations and applicable long term care legislations. Participate actively in committees, both internal and external, as outlined in the terms of reference and area of responsibility. Support the Clinical Partner in conducting audits to determine effectiveness of clinical care services in the Care Community. Ensure nursing supplies and equipment are available and maintained according to policies and practices. Lead, Coach and Engage Team Members: Promote a resident-centred care approach to ensure high quality compassionate care is provided to residents. Model and foster an environment of positive customer service across all aspects of care with team members and external partners. Support with all hiring, training and coaching of the nursing staff. Who You Are: You are compassionate and dedicated to meaningful work that supports seniors in living life fully. You have completed a Bachelor of Nursing Science or have an equivalent post diploma education. May have completed Gerontological Nurse Certification (GNC). You are currently registered and in good standing with the College of Nurses. Have minimum 1 year experience working as a Registered Nurse in Long Term Care. Have a minimum of 2-3 years experience working as a Registered Nurse in a managerial or supervisory capacity in a healthcare setting. What You Need to Know: Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. You must be legally eligible to work in Canada or have a valid work permit. You must successfully pass a Vulnerable Sector Check. Apply Now if you want to learn more! #J-18808-Ljbffr
Resident Engagement Manager – Aspira Stonebridge Crossing Retirement Living At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams who oversee vital functions such as culinary services, housekeeping, recreation, and maintenance. These roles are not just jobs; they embody the heart and soul of our purpose-drive culture, one that is centered on cultivating happiness in daily life! We are currently seeking exceptional individuals to fill a key management position, a role that is pivotal in bringing our core values of positivity, accountability, community, and caring to life. In this capacity, the Resident Engagement Manager plays a crucial role. Through leadership excellence, the successful candidate will not only manage their department's budget but also ensure that their team delivers exemplary service. This role is responsible for creating an enriching experience for both Team Members and Residents, fostering an environment where every individual feels valued and cared for. In this role, you will oversee and promote the programs where joy and well-being flourish among residents. What We Offer: We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs: A competitive salary and vacation package Health & Dental benefits program RRSP with employer match Share Ownership and Reward Program (SOAR) Employee Share Purchase Plan with company match Continuous learning and growth so you have the skillset needed to succeed and take on new challenges A welcoming culture that values diversity and differing perspectives, experiences and beliefs This is a Full-Time Permanent position with 75 hours bi-weekly. Schedule: Tuesday to Saturday Hours: 8am - 4pm, 1 late shift until 7pm each week What You Will be Doing: Enhance resident well-being, autonomy, and participation in community life Evaluate and enhance programs designed to increase resident involvement Ensure personal professional development and compliance with mandatory training and certifications for both oneself and the team Lead and improve the welcome program for new residents, facilitating their integration and sense of belonging within the community Build and maintain strong partnerships with local entities, vendors, and contractors to support and enrich resident engagement and wellness Record and document discussions during town hall and resident council meetings Create and distribute the monthly schedule of community events and a newsletter for residents and their families Develop and implement programs in line with guidelines and brand standards Grow and oversee a dynamic volunteer program for in-person and remote volunteers, including student internships Who You Are: Possess a degree or diploma in a field related to aging and wellness, such as Gerontology, Kinesiology, Human Kinetics, Therapeutic Recreation, Leisure Studies, Health Promotion, or Health Sciences Bring at least one year of experience in developing programs for seniors, whether in independent living, assisted living, or community center environments Have a minimum of one year in a management or supervisory role Certified, or willing to become certified within the first 60 days of employment, to teach group land fitness and aquatic fitness classes for seniors, as recognized by the organization Hold a valid Class 5 driver's license, or readiness to obtain within six months of employment if required, complemented by a clean driving record Currently certified in CPR and First Aid Certificate in Serving It Right (or willingness and ability to obtain) Proficiency in Word, Publisher, PowerPoint, and Excel, as well as virtual technologies such as Zoom/Teams etc. Additional certifications (i.e. specialized fitness, dementia training etc.) considered a valuable asset What you need to know: Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience You must successfully pass a Vulnerable Sector Check and Criminal Record Check applicable to the appropriate province Apply Now if you want to learn more! #J-18808-Ljbffr
Executive Director / Permanent Full-Time Deerwood Community Long Term Care Join our compassionate and dynamic team as the Executive Director at Sienna Senior Living, where we hold the privilege of serving Canada’s seniors with the utmost comfort, dignity, and respect. This pivotal role is the heart and soul of our community, presenting an extraordinary opportunity to lead with purpose and passion. As the Executive Director and the most senior leader in our home, you will serve as the cornerstone of our purpose: to cultivate happiness in daily life. Your role is crucial in driving and sustaining a culture that inspires our core values – positivity, accountability, community, and caring. You will ensure that these values are deeply embedded in every facet of our operations, from daily interactions to shaping the future of senior care excellence! Reporting to the Vice President Regional Operation or the Regional Director of Operations, we are searching for an individual who thrives in a multifaceted and highly rewarding environment. This role requires balancing the demands of nurturing relationships with seniors, their families, team members and external community stakeholders. What We Offer: Sienna Senior Living is one of Canada’s largest owners and operators of 70 seniors’ living residences in addition to managing 13 residences for third parties. Our portfolio includes long-term care and retirement residences across Ontario, British Columbia, Saskatchewan and Alberta. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional needs: • A competitive salary and vacation package • Short Term Incentive Plan • Health & Dental benefits program • RRSP with employer match • Share Ownership and Reward Program (SOAR) • Employee Share Purchase Plan with company match • Experience transformative leadership growth with our unique and tailored development opportunities so you can succeed and take on new challenges • A welcoming culture that values diversity and differing perspectives, experiences and beliefs • Relocation support may apply What you’ll be doing: You will be a welcomed member of the Long Term Community Management team and impact in the following ways: • Build a high performing, strong and effective management team • Implement and manage a “person centred care philosophy” for resident care and clinical services • Plan, coordinate, direct and monitor the effectiveness of the overall operational activities of the home • Ensures implementations of strategies to achieve maximum overall occupancy, with a focus on maximizing revenue by attaining at least 60% occupancy in preferred accommodations , • Actively utilize and leverage established standards and resources to cultivate an optimal work environment, ensuring that managers and front line team members are fully engaged in delivering the best resident experience • Plays a leadership role in forging relationships with external stakeholders, ensuring seamless transitions through various stages of a resident’s journey – in-take, move-in, care level assessment and discharge. This includes maintaining clear and consistent communication with families and team members to promote continuity of care • Understand and interpret various regulations that govern senior health care (provincial legislations, provincial directives and company policies and team members (e.g. Collective Agreement, Occupational Health and Safety Act, HR policies and procedures) to ensure compliance for team members, residents and families. Who You are: • You hold a post-secondary degree or post-secondary diploma in Health or Social Services • With 3-5 years of progressive leadership experience in long term care, health services, social services, where you have honed your management skills • You have a proven track record of effective team management, budget management and operational excellence • You are highly organized, possess exceptional problem-solving skills and demonstrate sound judgement • Your excellent verbal and written communication skills stand out. You are capable of building and maintain strong relationships with seniors, their families, team members and external stakeholders For Ontario: • Must be a licensed administrator in the Province of Ontario, or have completed a long term care home administration program with a minimum of 100 hours of instruction • Successfully completed the Fire Safety Planning Training for owners and operators in accordance with Ontario Regulation 150/13 What you need to know • Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience • You must successfully pass a Vulnerable Sector Check and/or Criminal Record Check applicable to the appropriate province Apply Now if you want to learn more!
Sienna Senior Living (TSX: SIA), is one of Canada’s largest owners and operators of 86 seniors’ living residences, in addition to managing 12 residences for third parties. We offer care, support, services and housing in Aspira Retirement and Long-Term care to seniors/residents and their families. At Sienna, we empower over 12,000 team members across Ontario, British Columbia, Saskatchewan and Alberta to help residents live the life they desire and deserve. Our purpose is simple: to cultivate happiness in daily life!
Reporting to Sienna’s Executive Vice President, Retirement Living , the National Vice President, Operations—Retirement Living , serves as a senior leader responsible for leading and supporting 5-6 regional Vice Presidents across Aspira Retirement nationwide. This strategic and influential role provides enterprise-wide leadership to ensure consistency, excellence, and performance across all 49 (and growing) Aspira homes. The National VP will oversee and align regional operations to drive strong occupancy and financial performance, build high-performing regional and site-level leadership teams, and ensure the consistent delivery of exceptional resident experiences that reflect the Aspira promise.
The successful candidate brings deep expertise in retirement living operations and a proven track record of leading through others at a national or multi-regional level. This individual will be accountable for embedding operational discipline, scaling best practices, and translating strategic priorities into actionable, measurable outcomes that elevate performance, resident satisfaction, and organizational success.
What You’ll Do: Develop and execute high-impact national and regional operational plans that drive occupancy growth, financial performance, resident satisfaction, and team engagement—ensuring consistent fulfillment of the Aspira promise across all regions. Provide strategic leadership to the Vice Presidents of Regional Operations, ensuring they are equipped, empowered, and held accountable for driving operational excellence in every home—including consistent delivery of high-quality experiences in culinary, clinical care, lifestyle programming, and overall resident well-being. Champion execution of enterprise strategies across all regions, ensuring teams are aligned and prepared to implement programs and initiatives developed by functional experts (e.g., clinical, culinary, engagement), while holding leaders accountable for performance and outcomes. Create a culture of accountability and engagement, building and aligning a high-performing leadership team that inspires team member commitment and delivers on performance expectations. Act as a visible, purposeful senior leader who models the organization’s purpose, vision, and values — fostering a culture that supports resident-centered care, innovation, and team member growth. Serve as a key interface with regulatory bodies, community stakeholders, and internal partners, maintaining focus on operational goals while proactively removing barriers and ensuring compliance. Continuously analyze performance trends and business risks, using data and insight to anticipate needs, prioritize resources, and enable homes to respond quickly and effectively to changing demands. Strengthen leadership bench strength across the country, ensuring succession readiness and consistent leadership capability in every home and region.
Who you are: You are a seasoned senior leader with at least 10 years of experience leading national, multi-site operations, with a strong preference for deep expertise in the Retirement Living sector. You bring proven operational leadership within this unique environment—or a similarly complex healthcare or hospitality setting—demonstrating sound business acumen, a track record of delivering results, improving performance, and driving accountability at scale. You lead with clarity and purpose, empowering others while ensuring high standards and consistent execution. Collaborative and practical, you focus on outcomes and adapt your leadership style to meet challenges head-on. You have a university degree and bring strong financial, operational, and analytical acumen. You interpret data and performance metrics to identify trends, draw insights, and proactively drive decisions that improve quality, mitigate risk, and strengthen outcomes. You engage confidently in meaningful discussions with the Senior Executive Team, cross-functional partners, and direct reports, offering thoughtful perspectives on opportunities and challenges. You are passionate about seniors living and committed to delivering exceptional resident experiences. You model the organization’s values in your leadership and are willing to travel up to 50% of the time to stay connected with teams and homes.
What you need to know: We are committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience You must successfully pass a Background Check Competitive, attractive compensation and benefits package will be offered to the selected candidate
Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.
Sienna Senior Living (TSX: SIA), is one of Canada's largest owners and operators of 86 seniors' living residences, in addition to managing 12 residences for third parties. We offer care, support, services and housing in Aspira Retirement and Long-Term care to seniors/residents and their families. At Sienna, we empower over 12,000 team members across Ontario, British Columbia, Saskatchewan and Alberta to help residents live the life they desire and deserve. Our purpose is simple: to cultivate happiness in daily life!
Reporting to Sienna's Executive Vice President, Retirement Living , the National Vice President, Operations-Retirement Living , serves as a senior leader responsible for leading and supporting 5-6 regional Vice Presidents across Aspira Retirement nationwide. This strategic and influential role provides enterprise-wide leadership to ensure consistency, excellence, and performance across all 49 (and growing) Aspira homes. The National VP will oversee and align regional operations to drive strong occupancy and financial performance, build high-performing regional and site-level leadership teams, and ensure the consistent delivery of exceptional resident experiences that reflect the Aspira promise.
The successful candidate brings deep expertise in retirement living operations and a proven track record of leading through others at a national or multi-regional level. This individual will be accountable for embedding operational discipline, scaling best practices, and translating strategic priorities into actionable, measurable outcomes that elevate performance, resident satisfaction, and organizational success.
What You'll Do: Develop and execute high-impact national and regional operational plans that drive occupancy growth, financial performance, resident satisfaction, and team engagement-ensuring consistent fulfillment of the Aspira promise across all regions. Provide strategic leadership to the Vice Presidents of Regional Operations, ensuring they are equipped, empowered, and held accountable for driving operational excellence in every home-including consistent delivery of high-quality experiences in culinary, clinical care, lifestyle programming, and overall resident well-being. Champion execution of enterprise strategies across all regions, ensuring teams are aligned and prepared to implement programs and initiatives developed by functional experts (e.g., clinical, culinary, engagement), while holding leaders accountable for performance and outcomes. Create a culture of accountability and engagement, building and aligning a high-performing leadership team that inspires team member commitment and delivers on performance expectations. Act as a visible, purposeful senior leader who models the organization's purpose, vision, and values - fostering a culture that supports resident-centered care, innovation, and team member growth. Serve as a key interface with regulatory bodies, community stakeholders, and internal partners, maintaining focus on operational goals while proactively removing barriers and ensuring compliance. Continuously analyze performance trends and business risks, using data and insight to anticipate needs, prioritize resources, and enable homes to respond quickly and effectively to changing demands. Strengthen leadership bench strength across the country, ensuring succession readiness and consistent leadership capability in every home and region.
Who you are: You are a seasoned senior leader with at least 10 years of experience leading national, multi-site operations, with a strong preference for deep expertise in the Retirement Living sector. You bring proven operational leadership within this unique environment-or a similarly complex healthcare or hospitality setting-demonstrating sound business acumen, a track record of delivering results, improving performance, and driving accountability at scale. You lead with clarity and purpose, empowering others while ensuring high standards and consistent execution. Collaborative and practical, you focus on outcomes and adapt your leadership style to meet challenges head-on. You have a university degree and bring strong financial, operational, and analytical acumen. You interpret data and performance metrics to identify trends, draw insights, and proactively drive decisions that improve quality, mitigate risk, and strengthen outcomes. You engage confidently in meaningful discussions with the Senior Executive Team, cross-functional partners, and direct reports, offering thoughtful perspectives on opportunities and challenges. You are passionate about seniors living and committed to delivering exceptional resident experiences. You model the organization's values in your leadership and are willing to travel up to 50% of the time to stay connected with teams and homes.
What you need to know: We are committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience You must successfully pass a Background Check Competitive, attractive compensation and benefits package will be offered to the selected candidate
Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.
Executive Director / Permanent Full-Time Deerwood Community Long Term Care Join our compassionate and dynamic team as the Executive Director at Sienna Senior Living, where we hold the privilege of serving Canada's seniors with the utmost comfort, dignity, and respect. This pivotal role is the heart and soul of our community, presenting an extraordinary opportunity to lead with purpose and passion. As the Executive Director and the most senior leader in our home, you will serve as the cornerstone of our purpose: to cultivate happiness in daily life. Your role is crucial in driving and sustaining a culture that inspires our core values - positivity, accountability, community, and caring. You will ensure that these values are deeply embedded in every facet of our operations, from daily interactions to shaping the future of senior care excellence! Reporting to the Vice President Regional Operation or the Regional Director of Operations, we are searching for an individual who thrives in a multifaceted and highly rewarding environment. This role requires balancing the demands of nurturing relationships with seniors, their families, team members and external community stakeholders. What We Offer: Sienna Senior Living is one of Canada's largest owners and operators of 70 seniors' living residences in addition to managing 13 residences for third parties. Our portfolio includes long-term care and retirement residences across Ontario, British Columbia, Saskatchewan and Alberta. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members' financial, personal and professional needs: • A competitive salary and vacation package • Short Term Incentive Plan • Health & Dental benefits program • RRSP with employer match • Share Ownership and Reward Program (SOAR) • Employee Share Purchase Plan with company match • Experience transformative leadership growth with our unique and tailored development opportunities so you can succeed and take on new challenges • A welcoming culture that values diversity and differing perspectives, experiences and beliefs • Relocation support may apply What you'll be doing: You will be a welcomed member of the Long Term Community Management team and impact in the following ways: • Build a high performing, strong and effective management team • Implement and manage a "person centred care philosophy" for resident care and clinical services • Plan, coordinate, direct and monitor the effectiveness of the overall operational activities of the home • Ensures implementations of strategies to achieve maximum overall occupancy, with a focus on maximizing revenue by attaining at least 60% occupancy in preferred accommodations , • Actively utilize and leverage established standards and resources to cultivate an optimal work environment, ensuring that managers and front line team members are fully engaged in delivering the best resident experience • Plays a leadership role in forging relationships with external stakeholders, ensuring seamless transitions through various stages of a resident's journey - in-take, move-in, care level assessment and discharge. This includes maintaining clear and consistent communication with families and team members to promote continuity of care • Understand and interpret various regulations that govern senior health care (provincial legislations, provincial directives and company policies and team members (e.g. Collective Agreement, Occupational Health and Safety Act, HR policies and procedures) to ensure compliance for team members, residents and families. Who You are: • You hold a post-secondary degree or post-secondary diploma in Health or Social Services • With 3-5 years of progressive leadership experience in long term care, health services, social services, where you have honed your management skills • You have a proven track record of effective team management, budget management and operational excellence • You are highly organized, possess exceptional problem-solving skills and demonstrate sound judgement • Your excellent verbal and written communication skills stand out. You are capable of building and maintain strong relationships with seniors, their families, team members and external stakeholders For Ontario: • Must be a licensed administrator in the Province of Ontario, or have completed a long term care home administration program with a minimum of 100 hours of instruction • Successfully completed the Fire Safety Planning Training for owners and operators in accordance with Ontario Regulation 150/13 What you need to know • Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience • You must successfully pass a Vulnerable Sector Check and/or Criminal Record Check applicable to the appropriate province Apply Now if you want to learn more!
Join our compassionate and dynamic team as the General Manager at Sienna Senior Living, where we hold the privilege of serving Canada’s seniors with the utmost comfort, dignity, and respect. This pivotal role is the heart and soul of our community, presenting an extraordinary opportunity to lead with purpose and passion. As the General Manager and the most senior leader in our home, you will serve as the cornerstone of our purpose: to cultivate happiness in daily life. Your role is crucial in driving and sustaining a culture that inspires our core values – positivity, accountability, community, and caring. You will ensure that these values are deeply embedded in every facet of our operations, from daily interactions to shaping the future of senior care excellence! Reporting to the Vice President of Regional Operations, we are searching for an individual who thrives in a multifaceted and highly rewarding environment. This role requires balancing the demands of nurturing relationships with seniors, their families, and external community stakeholders. This is a Permanent Full-Time position, Monday to Friday with some weekends. What We Offer: Sienna Senior Living is one of Canada’s largest owners and operators of 81 seniors’ living residences in addition to managing 12 residences for third parties. Our portfolio includes long-term care and retirement residences across Ontario, British Columbia, Saskatchewan and Alberta. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs: A competitive salary and vacation package Short Term Incentive Plan Health & Dental benefits program RRSP with employer match Share Ownership and Reward Program (SOAR) Employee Share Purchase Plan with company match Continuous learning and growth so you have the skillset needed to succeed and take on new challenges A welcoming culture that values diversity and differing perspectives, experiences and beliefs What you will be doing: Build a high performing, strong and effective management team Lead an interdisciplinary team of Managers, Sales Consultants and Front Line employees Plan, coordinate, direct and monitor the effectiveness of the overall operational activities of the Residence Develop short and long term operational plans for the efficient operation, including proper delegation and communication of lines of authority Provide support and direction to the team to achieve targeted occupancy, Net Operating Income and Operating Margin Respond promptly to resident and family member concerns, including mediating a satisfactory response and implementing an action plan to avoid reoccurrence of similar issues Ensure site level compliance with all applicable provincial regulations Collaborate with internal resources to ensure the optimum working environment so that team members, who value their work, are engaged and provide the best resident experience Partner with Director of Wellness and Sales Advisor to create and execute strong outreach strategy to increase/maintain occupancy Foster positive community partnerships with health and service providers, business leaders, civic officials and other community agencies to promote the home as an integral part of the community Who you are: You have a bachelor degree in Business Administration, Hotel Management, or a related field, equipping you with a solid foundation in management principles and practices relevant to our organization With 3-5 years of progressive leadership experience in retirement living, hospitality or a similar sector, you have honed your management skills and are adept at leading teams in compassion and efficiency You have a proven track record of effective team management, budget management and operational excellence. Your experience demonstrates your ability to manage resources wisely and lead operations successfully You possess experience in sales and marketing, crucial for driving occupancy and engaging the community. Your skills in this area will help promote our services and enhance our reputation and reach Your excellent verbal and written communication skills stand out. You are capable of building and maintain strong relationships with seniors, their families, team members and external stakeholders What you need to know: Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience You must successfully pass a Vulnerable Sector Check and Criminal Record Check Apply Now if you want to learn more! #J-18808-Ljbffr
Executive Director - Permanent Full Time Job Category: Director Requisition Number: EXECU064247 Posted: April 1, 2025 Employment Type: Full-Time Work Location: On-site Description Join our compassionate and dynamic team as the Executive Director at Sienna Senior Living, where we hold the privilege of serving Canada’s seniors with the utmost comfort, dignity, and respect. This pivotal role is the heart and soul of our community, presenting an extraordinary opportunity to lead with purpose and passion. As the Executive Director and the most senior leader in our home, you will serve as the cornerstone of our purpose: to cultivate happiness in daily life. Your role is crucial in driving and sustaining a culture that inspires our core values – positivity, accountability, community, and caring. You will ensure that these values are deeply embedded in every facet of our operations, from daily interactions to shaping the future of senior care excellence! Reporting to the Vice President Regional Operation or the Regional Director of Operations, we are searching for an individual who thrives in a multifaceted and highly rewarding environment. This role requires balancing the demands of nurturing relationships with seniors, their families, team members, and external community stakeholders. What We Offer: Sienna Senior Living is one of Canada’s largest owners and operators of 70 seniors’ living residences in addition to managing 13 residences for third parties. Our portfolio includes long-term care and retirement residences across Ontario, British Columbia, Saskatchewan, and Alberta. We aspire to cultivate an environment and culture where team members feel valued, heard, and empowered to do meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal, and professional needs: A competitive salary and vacation package Health & Dental benefits program RRSP with employer match Share Ownership and Reward Program (SOAR) Employee Share Purchase Plan with company match Experience transformative leadership growth with our unique and tailored development opportunities so you can succeed and take on new challenges A welcoming culture that values diversity and differing perspectives, experiences, and beliefs What You’ll Be Doing: You will be a welcomed member of the Long Term Community Management team and impact in the following ways: Build a high performing, strong and effective management team Implement and manage a “person centred care philosophy” for resident care and clinical services Plan, coordinate, direct and monitor the effectiveness of the overall operational activities of the home Ensure implementations of strategies to achieve maximum overall occupancy, with a focus on maximizing revenue by attaining at least 60% occupancy in preferred accommodations Actively utilize and leverage established standards and resources to cultivate an optimal work environment, ensuring that managers and front line team members are fully engaged in delivering the best resident experience Play a leadership role in forging relationships with external stakeholders, ensuring seamless transitions through various stages of a resident’s journey – in-take, move-in, care level assessment and discharge. This includes maintaining clear and consistent communication with families and team members to promote continuity of care Understand and interpret various regulations that govern senior health care (provincial legislations, provincial directives and company policies) to ensure compliance for team members, residents, and families. Who You Are: You hold a post-secondary degree or post-secondary diploma in Health or Social Services You have 3-5 years of progressive leadership experience in long term care, health services, or social services, where you have honed your management skills You have a proven track record of effective team management, budget management, and operational excellence You are highly organized, possess exceptional problem-solving skills, and demonstrate sound judgement Your excellent verbal and written communication skills stand out. You are capable of building and maintaining strong relationships with seniors, their families, team members, and external stakeholders You must be a licensed administrator in the Province of Ontario, or have completed a long term care home administration program with a minimum of 100 hours of instruction You have successfully completed the Fire Safety Planning Training for owners and operators in accordance with Ontario Regulation 150/13 What You Need to Know: Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience. You must successfully pass a Vulnerable Sector Check and/or Criminal Record Check applicable to the appropriate province. #J-18808-Ljbffr
Director of Environmental Services Permanent Full Time Job Category : Manager II Requisition Number : DIREC064150 Posted : March 31, 2025 Employment Type : Full-Time Locations Showing 1 location If you’re passionate about leading a team that is committed to the Team Member Experience and driven by innovation and growth, then join us! The Director of Environmental Services is a critical role within our communities as it impacts the lives of residents through the strong leadership and motivation of Sienna team members. As a Director of Environmental Services your typical day will impact in the following ways: Planning, coordinating, directing and monitoring the effectiveness of all operational activities within the housekeeping, laundry and maintenance departments. Completing routinely scheduled preventative maintenance procedures to ensure the safe operation of equipment and building systems, the proper operation of fire safety equipment, and compliance with applicable legislation. Preparing budgets and other administrative guides, developing inventories of laundry, housekeeping and maintenance supplies and equipment, and selecting and requisitioning new or replacement supplies and equipment. Acting as a liaison for the community, communicating with outside contracted service providers to ensure work is completed as required and contracts are maintained appropriately. Working with outside agencies and ensuring that inspections and investigations are completed in accordance with appropriate legislation and authoritative bodies. Participating in recruitment, team member and labour relations, orientation, occupational and non-occupational injury/illness, performance management, training, education and other people-related functions of the Long Term Care Community for respective department Team Members. Performing other duties as assigned. Must haves: Grade 12 diploma or equivalent. Experience with minor building repairs, plumbing, electrical and grounds maintenance. Knowledge of evidence-based practices and prevailing best practices related to housekeeping and laundry. Basic computer knowledge including Word and Excel. Vehicle and valid BC driver’s license (applicable to British Columbia applicants). Experience in a managerial or supervisory capacity. Knowledge of the requirements of The Long-Term Care Homes Act, Standards and Regulations, Occupational Health and Safety Act and other pertinent Federal, Provincial and Municipal Statutes influencing the operation of the Long Term Care Community, particularly regarding fire and general safety and maintenance aspects. Bonus points for having: Experience working in a Long Term Care setting is desirable. All applicants must successfully pass the prescribed Vulnerable Sector Check (applicable to Ontario applicants) and the prescribed Criminal Records Check (applicable to British Columbia applicants). Act upon your desire to help others and join Sienna Senior Living as we continue to enhance the lives of those we serve. Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process. #J-18808-Ljbffr