Are you a dynamic leader ready to make a measurable impact across multiple locations in Southern Alberta? As a Regional Manager for us here at Sinclair Supply, you'll step into a pivotal role where strategy meets action; optimizing sales growth, elevating operational excellence and inspiring high-performing teams to deliver exceptional customer experiences. This is more than a management position; its an opportunity to shape the future of thriving region and lead with vision and accountability. If you're a go-getter with a passion for results and talent doe empowering others, this role offers the perfect stage to showcase your managerial and empowering others on the way to success!
As the Regional Manager (RM), you will play a critical role in leading and ensuring the success of all locations within your assigned territory. This role blends strategic oversight with hands‑on leadership to achieve strong business results with you being accountable for driving sales performance, strengthening operational execution, developing high‑performing teams, and ensuring each location delivers an exceptional customer experience.
The core accountabilities that follow establish the performance expectations and leadership responsibilities for this position.
Core Accountabilities:
1. Sales & Revenue Growth
Achieve regional sales targets, margin goals, and profitability objectives.
Ensure consistent execution of the company’s sales process across all branches.
Coach and develop Branch Managers, sales counter staff, and sales representatives to deliver on company and branch goals.
Identify market opportunities and support local business development initiatives.
Promote and support Sinclair and vendor marketing programs.
Visit customers to develop relationships and assess customer needs.
Develop sales action plans with Branch Managers for each location to increase revenue and identify opportunities for margin improvement.
Understand and develop potential pricing strategies for market while ensuring pricing procedures and controls are in place.
2. Operational Excellence
Ensure all locations adhere to company SOPs, operational standards, and best practices.
Oversee inventory accuracy, warehouse processes, order fulfillment, and delivery performance.
Identify operational gaps and implement improvements to eliminate gaps and improve efficiency and consistency.
Conduct regular branch visits to audit performance and ensure operational and safety policy compliance.
Continuously monitor staffing requirements for region and communicating regularly with HR to fill resourcing gaps.
3. Financial Management
Manage the P&L for the region, including sales, margin, operating expenses, and cost controls.
Monitor and analyze KPIs such as sales, margin, inventory turns, and productivity.
Support branches with accurate forecasting, budgeting, and financial planning.
Drive accountability for both revenue and margin growth as well as expense management.
4. Talent Leadership & Development
Recruit, onboard, and develop Branch Managers, and key frontline staff.
Provide ongoing coaching, performance evaluations, and corrective action when required.
Build a high-performance culture that promotes accountability, engagement, and teamwork.
Support succession planning and leadership development for the region.
Ensure Branch Managers and their teams consistently complete product training to build technical proficiency.
5. Customer Experience & Retention
Ensure each location delivers a consistent, high-quality customer experience.
Resolve escalated customer issues and ensure corrective actions are implemented and issues resolved.
Promote customer‑first behaviors and reinforce service standards across the region.
6. Compliance & Risk Management
Ensure all locations comply with safety protocols, HR policies, and legal requirements.
Conduct regular audits related to operations, inventory, financial controls, and safety.
Maintain safety reporting disciplines in accordance with Provincial standards, hold Branch Managers accountable for reporting all Safety and near‑miss incidents.
Mitigate operational risks through training, process enforcement, and follow‑up.
7. Strategic Execution
Translate company strategy and new initiatives into clear regional action plans.
Lead adoption of new systems (ERP, CRM, BI tools) and ensure full utilization.
Support new market initiatives, product introductions, and growth programs.
Communicate strategic priorities clearly and ensure consistent execution.
8. Communication & Reporting
Maintain open, consistent communication between frontline teams and senior leadership.
Provide conflict resolution guidance to employees.
Provide timely reporting on regional performance, opportunities, and challenges.
Facilitate effective branch visits, review meetings, and leadership touchpoints.
9. Continuous Improvement
Analyze performance data to identify trends, gaps, and opportunities.
Lead improvement projects that increase sales, reduce costs, or improve customer experience.
Encourage innovation and feedback from teams to improve business processes.
Experience and Skill Requirements:
Post‑secondary education, degree, diploma or technical designation required.
5+ years’ management experience in wholesale/distribution.
Management experience in HVAC(R) industry a benefit.
Experience managing multiple branches.
Valid driver's license and driver's abstract required.
Travel requirement - approximately 35%.
We look forward to meeting you!
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Sinclair Supply Ltd., a leader in the wholesale distribution of HVACR products, has been proudly serving our employees, industry, and customers since 1946. Come join our team of likeminded individuals, and experience an outstanding company culture filled with growth-oriented opportunities.
Our team in Regina is currently looking for a Branch Manager to become an integral part of the team.
Why You’ll Love Us
Outstanding company culture. We run on the values of good old-fashioned respect, kindness, humility and helping out one another. We leave our egos at the door and celebrate one another.
Work life balance. Work that stays in the workplace, to ensure you can relax at home.
Future Planning. Company matching RRSP’s so you don’t have to work forever.
Rest and Relaxation. Generous vacation allowance with additional paid sick days so you can use your vacation time for, you know, vacation.
Investment in your growth and development. Our growth as human beings should never end and no matter what people say, it’s never too late to learn a new skill! We will support your journey to grow.
Health and Wellness. All the standard benefits you are used to, plus access to free counselling for employees and family. With experts in areas like family support, life balance, career, and nutrition we’ve got you covered because we could all use a little help from time to time.
Key Responsibilities
Accountable and responsible for sales growth within the market segment
Day to day supervision and management of staff while championing our core values
Determine new customer opportunities, establish sales and achieve sales targets
Provide customers with quotations (bids), follow up on open bids/large project quotations, and provide feedback to Regional Manager on progress of bids
Direct all activities for branch including purchasing, administrations, facility maintenance, human resources, and safety training
Coordinate and participate in vendor training sessions for customers
Assist Regional Manager with the development of clear organizational plans, long and short-term sales/margin goals, and implementation of key performance indicators (KPI's) for the branch
Responsible for the delivery of exceptional customer service
Qualifications
High School Diploma
Minimum 3 years management experience
Strong B2B or outside sales experience
Minimum 5 years experience HVACR industry
Minimum 5 years experience in wholesale distribution
Valid drivers license
Ability to communicate with employees and customers in a professional and courteous manner
Accountable for results and sales driven
Benefits
Competitive compensation, Company bonus program, Company events, Dental care, Disability insurance, Employee assistance program, Extended health care, Life insurance, On-site parking, Paid time off, RRSP match, Vision care
Salary:
Base salary is competitive and commensurate with experience
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A leading supply company in Calgary, Alberta, is seeking a Regional Manager to oversee multiple locations throughout Southern Alberta. In this pivotal role, you will drive sales growth, elevate operational excellence, and inspire high-performing teams to deliver exceptional customer experiences. Candidates should have over 5 years of management experience in wholesale distribution, preferably in the HVAC(R) industry. This is a unique opportunity to shape the future of a thriving region while promoting a culture of accountability and teamwork. #J-18808-Ljbffr
A leading HVACR distribution company in Regina seeks a Branch Manager to oversee sales growth and staff management. The ideal candidate should have at least 3 years of management experience and 5 years in the HVACR industry. Responsibilities include generating sales opportunities, providing customer quotations, and ensuring excellent service. The role offers competitive compensation and opportunities for personal and professional growth within an outstanding company culture. #J-18808-Ljbffr
