Account Manager, Sports Medicine (London, Ontario, Canada) page is loaded## Account Manager, Sports Medicine (London, Ontario, Canada)locations: CAN - Ontariotime type: Full timeposted on: Posted Todayjob requisition id: R85835## Account Manager – Sports Medicine (London, Ontario, Canada)**Life Unlimited.** At Smith+Nephew we design and manufacture technology that takes the limits off living.As an Account Manager, you will be a technical consultant in the Sports Medicine product portfolio accountable for the management and growth of the defined business categories within Smith + Nephew – Sports Medicine in the assigned territory and ensure access of S+N technologies to patients through outstanding services to our customers.Using your expertise, you will convert physicians/accounts by making sales calls and providing clinical case coverage in the operating room while also training surgeons on Smith+Nephew products through education/programs in your territory. This position will work collaboratively with key orthopedic surgeons, hospitals, OR staff, Sterile Processing Department (SPD), administration, clinicians, and researchers. You will work cross-divisionally to increase awareness and adoption of products in the Sports Medicine product portfolio.The foundation of your success relies on your technical expertise in the Sports Medicine Device portfolio. Your ability to build positive relationships with surgeons, Key Opinion Leaders (KOLs) and hospital administration enhances access to customers to provide data-driven, trusted solutions. You will also develop an effective territory business plan to generate revenue and meet/exceed your quota.**Self-motivated salespeople** who are committed to driving the business forward by taking strategic responsibility for your area, working with your customers to deliver the best solutions for our patients!**Results-driven champions** who are passionate about forming relationships to increase sales revenue within the territory and impact patient outcomes!**Resourceful consultants** who will work relentlessly to become proficient in Sports Medicine surgical procedures. Our salespeople provide first-class technical support to ensure that product availability meets customer and patient needs.**Collaborative and dedicated teammates** committed to partnering with all Smith+Nephew Reconstruction and Sports Medicine counterparts in the region to discover sales opportunities.* Bachelors degree or equivalent experience* Minimum (4-6) years direct sales experience with 2-4 years in medical device industry preferred. Experience with selling technology and/or capital products to multiple call points in the hospital, including surgeons, nursing, administration, facilities, bio-med and information systems preferred.* Performance history selling/converting business at the surgeon or hospital level* Proven success in achieving quota year over year.* Experience leading/mentoring team members and new sales representatives**Travel Requirements:** within designated sales territory with 2-4 overnights a month depending on the geography of the territory. Infrequent national travel for events and conferences*All field sales professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols.***You. Unlimited.**We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.* **Inclusion and Belonging-**Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about on our website (* **Investing In Your Future:** RRSP Programs, Tuition Reimbursement* **Work/Life Balance:** Flexible Personal/Vacation Time Off, Paid Holidays, Floating Holidays, Paid Community Service Day* **Your Wellbeing:** Medical, Dental, Vision, Employee Assistance Program, Parental Leave* **Training:** Hands-On, Team-Customized, Mentorship* **Extra Perks:** Discounts on fitness clubs, travel and more!Stay connected by joining our .We're more than just a company - we're a community! Follow us on to see how we support and empower our employees and patients every day. Check us out on for a glimpse behind the scenes and a sneak peek into **You. Unlimited.**, life, culture, and benefits at S+N.Explore our and learn more about our mission, our team, and the opportunities we offer.Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude we work together to win. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited.
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Une entreprise de dispositifs médicaux recrute un Gestionnaire de comptes pour le portefeuille de traitements avancés de soins de plaies. Vous serez responsable de la gestion des produits dans un territoire assigné, tout en construisant des relations positives avec des cliniciens. Le candidat idéal a un baccalauréat et une expérience en vente directe dans l'industrie des dispositifs médicaux. Ce rôle nécessite des déplacements réguliers dans votre territoire et un fort engagement envers les résultats.
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A global medical technology company is seeking a Manager Commercial Training and Education in Mississauga, Ontario. This role is pivotal in delivering high-impact training programs and mentoring sales professionals in Orthopedics, Sports Medicine, and Advanced Wound Management. The ideal candidate will have substantial experience in training and coaching within the healthcare industry, alongside excellent communication skills and a Bachelor's degree. Competitive benefits include flexible time off, health coverage, and personal development programs.
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# **Sales Representative (Ontario, Canada)****Life Unlimited.** At Smith+Nephew we design and manufacture technology that takes the limits off living.As an Sales Representative, you will be a technical consultant in the product portfolio accountable for the management and growth of the defined business categories within Smith + Nephew in the assigned territory and ensure access of S+N technologies to patients through outstanding services to our customers.This posting is part of a pipelining process for potential future openings.Using your expertise, you will convert physicians/accounts by making sales calls and providing clinical case coverage in the operating room while also training surgeons on Smith+Nephew products through education/programs in your territory. This position will work collaboratively with key orthopedic surgeons, hospitals, OR staff, Sterile Processing Department (SPD), administration, clinicians, and researchers. You will work cross-divisionally to increase awareness and adoption of products in the Smith + Nephew product portfolio.Your success will be built on your ability to establish strong, positive relationships with physicians, surgeons, Key Opinion Leaders (KOLs), and hospital administrators. These connections will enable you to deliver trusted, data-driven solutions and gain meaningful access to customers. You’ll also need to be highly self-motivated and committed to becoming a technical expert in the product portfolio. In addition, developing and executing a strategic territory business plan will be key to driving revenue and exceeding your sales targets.**Self-motivated salespeople** who are committed to driving the business forward by taking strategic responsibility for your area, working with your customers to deliver the best solutions for our patients!**Results-driven champions** who are passionate about forming relationships to increase sales revenue within the territory and impact patient outcomes!**Resourceful consultants** who will work relentlessly to become proficient in Sports Medicine surgical procedures. Our salespeople provide first-class technical support to ensure that product availability meets customer and patient needs.**Collaborative and dedicated teammates** committed to partnering with all Smith+Nephew Reconstruction and Sports Medicine counterparts in the region to discover sales opportunities.* Bachelors degree or equivalent experience* Minimum (2-5) years direct sales experience with experience in medical device industry preferred* Experience with selling technology and/or capital products to multiple call points.* Proven track record selling/converting business.* Proven success in achieving quota year over year.* Experience leading/mentoring team members and new sales representatives**Travel Requirements:** within designated sales territory with 2-4 overnights a month depending on the geography of the territory. Infrequent national travel for events and conferences*All field sales professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols.***You. Unlimited.**We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.* **Inclusion and Belonging-**Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about on our website (* **Investing In Your Future:** RRSP Programs, Tuition Reimbursement* **Work/Life Balance:** Flexible Personal/Vacation Time Off, Paid Holidays, Floating Holidays, Paid Community Service Day* **Your Wellbeing:** Medical, Dental, Vision, Employee Assistance Program, Parental Leave* **Training:** Hands-On, Team-Customized, Mentorship* **Extra Perks:** Discounts on fitness clubs, travel and more!Stay connected and receive alerts for jobs like this by joining our .We're more than just a company - we're a community! Follow us on to see how we support and empower our employees and patients every day.Check our for a glimpse behind the scenes and a sneak peek into **You. Unlimited.**, life, culture, and benefits at S+N.Explore our and learn more about our mission, our team, and the opportunities we offer.Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude we work together to win. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited.
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Sales Representative (British Columbia, Canada) page is loadedSales Representative (British Columbia, Canada) Apply locations CAN - Field time type Full time posted on Posted Yesterday job requisition id R84565Sales Representative (British Columbia, Canada) Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. As an Sales Representative, you will be a technical consultant in the product portfolio accountable for the management and growth of the defined business categories within Smith + Nephew in the assigned territory and ensure access of S+N technologies to patients through outstanding services to our customers. This posting is part of a pipelining process for potential future openings. What will you be doing? Using your expertise, you will convert physicians/accounts by making sales calls and providing clinical case coverage in the operating room while also training surgeons on Smith+Nephew products through education/programs in your territory. This position will work collaboratively with key orthopedic surgeons, hospitals, OR staff, Sterile Processing Department (SPD), administration, clinicians, and researchers. You will work cross-divisionally to increase awareness and adoption of products in the Smith + Nephew product portfolio. What will you need to be successful? Your success will be built on your ability to establish strong, positive relationships with physicians, surgeons, Key Opinion Leaders (KOLs), and hospital administrators. These connections will enable you to deliver trusted, data-driven solutions and gain meaningful access to customers. You’ll also need to be highly self-motivated and committed to becoming a technical expert in the product portfolio. In addition, developing and executing a strategic territory business plan will be key to driving revenue and exceeding your sales targets. Self-motivated salespeople who are committed to driving the business forward by taking strategic responsibility for your area, working with your customers to deliver the best solutions for our patients! Results-driven champions who are passionate about forming relationships to increase sales revenue within the territory and impact patient outcomes! Resourceful consultants who will work relentlessly to become proficient in Sports Medicine surgical procedures. Our salespeople provide first-class technical support to ensure that product availability meets customer and patient needs. Collaborative and dedicated teammates committed to partnering with all Smith+Nephew Reconstruction and Sports Medicine counterparts in the region to discover sales opportunities. Bachelors degree or equivalent experience Minimum (2-5) years direct sales experience with experience in medical device industry preferred Experience with selling technology and/or capital products to multiple call points. Proven track record selling/converting business. Proven success in achieving quota year over year. Experience leading/mentoring team members and new sales representatives Travel Requirements: within designated sales territory with 2-4 overnights a month depending on the geography of the territory. Infrequent national travel for events and conferences All field sales professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols. You. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more aboutEmployee Inclusion Groups on our website ( Investing In Your Future: RRSP Programs, Tuition Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Floating Holidays, Paid Community Service Day Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Training: Hands-On, Team-Customized, Mentorship Extra Perks: Discounts on fitness clubs, travel and more! Stay connected and receive alerts for jobs like this by joining our talent community . We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You . Unlimited . , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. About Us Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude we work together to win. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited. #J-18808-Ljbffr
Overview Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Thank you for considering employment with Smith and Nephew. This requisition was established for candidates to express interest in the above position, with a view to progress formally when we are in a position to do so. To provide excellent bilingual customer service and sales support for all internal and external stakeholders. To support the processing of all customer orders with efficiency and accuracy. Ensure all tasks and requests are prioritised correctly and processed on time. To be a positive contributor to the team which encourages our core values of Care, Collaboration & Courage. What will you be doing? Process orders (direct sales & consignment) via email, phone and EDI with speed and accuracy to meet daily cut-off. Process return requests and issue return authorizations. Investigate and resolve customer invoice disputes within 5 business days of the request being made to secure prompt payment. Handle customer enquiries such as order status, tracking information, backorders, and any other general inquiry efficiently and effectively. Manage Customer Master Data and Sales Representative Master Data. Process product complaints in accordance with S+N policy and Health Canada regulations. Process loan billings. Meet company KPI targets for order entry and accuracy, call handling, complaints handling, customer returns, etc. Communicate any service-related complaints to the Customer Care Manager so that the relevant action is taken to address the complaint and to minimise any adverse effect on the customer and company. Any other task as required by your manager. What will you need to be successful? Education: High School degree Experience: Minimum 5 years of experience in Order Management and Customer Service. Fluently bilingual: English and French communication skills, written and oral. Good communication and interpersonal skills Ability to multi-task, to meet deadlines; work effectively when priorities are changing rapidly. Working knowledge of Windows and SAP Required Skills: Communication: Strong verbal and written communication skills, active listening, and the ability to explain clearly. Problem Solving: Ability to identify, analyse and resolve customer issues effectively. Interpersonal: Empathetic and patient, professional and respectful. Teamwork: Ability to work closely with a team; build trust, be honest, reliable, and accountable; shared workload. Adaptability: Ability to adapt to changing situations and rapidly shifting. Time Management: Ability to manage multiple tasks and meet required deadlines. Fast-paced: Ability to keep up, working in a fast paced and demanding environment. Stay connected by joining our Talent Community. Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into YouUnlimited, life, culture, and benefits at S+N. Explore our website and learn more about our mission, our team, and the opportunities we offer. We are a community — stay connected with us for updates on opportunities. #J-18808-Ljbffr
Overview Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. To provide excellent bilingual customer service and sales support for all internal and external stakeholders. To support the processing of all customer orders with efficiency and accuracy. Ensure all tasks and requests are prioritised correctly and processed on time. To be a positive contributor to the team which encourages our core values of Care, Collaboration & Courage. Responsibilities Process orders (direct sales & consignment) via email, phone and EDI with speed and accuracy to meet daily cut-off. Process return requests and issue return authorizations. Investigate and resolve customer invoice disputes within 5 business days of the request being made to secure prompt payment. Handle customer enquiries such as order status, tracking information, backorders, and any other general inquiry efficiently and effectively. Manage Customer Master Data and Sales Representative Master Data Process product complaints in accordance with S+N policy and Health Canada regulations. Process loan billings Meet company KPI targets for order entry and accuracy, call handling, complaints handling, customer returns, etc. Communicate any service-related complaints to the Customer Care Manager so that the relevant action is taken to address the complaint and to minimise any adverse effect on the customer and company. Any other task as required by your manager. Qualifications Education: High School degree Experience: Minimum 5 years of experience in Order Management and Customer Service. Fluently bilingual: English and French communication skills, written and oral. Good communication and interpersonal skills Ability to multi-task, to meet deadlines; work effectively when priorities are changing rapidly. Working knowledge of Windows and SAP Required Skills: Communication: Strong verbal and written communication skills, active listening, and the ability to explain clearly. Problem Solving: Ability to identify, analyse and resolve customer issues effectively. Interpersonal: Empathetic and patient, professional and respectful. Teamwork: Ability to work closely with a team; build trust, be honest, reliable, and accountable; shared workload. Adaptability: Ability to adapt to changing situations and rapidly shifting. Time Management: Ability to manage multiple tasks and meet required deadlines. Fast-paced: Ability to keep up, working in a fast paced and demanding environment. #J-18808-Ljbffr
Associate Account Manager, Sports Medicine (Ottawa, Ontario) page is loaded## Associate Account Manager, Sports Medicine (Ottawa, Ontario)locations: CAN - GTA East, Ontariotime type: Full timeposted on: Posted Yesterdayjob requisition id: R85459**Associate Account Manager, Sports Medicine (Ottawa, Ontario)****Life Unlimited.** At Smith+Nephew, we design and manufacture technology that takes the limits off living.As an Associate Account Manager, you will be a product consultant in the Surgical product portfolio specializing in soft tissue injury repair and degenerative conditions of the shoulder, knee, hip, and small joints.We are proud to make a significant difference in people’s lives around the world.Reporting to the Regional Sales Manager, the Associate Account Manager is accountable for the management and growth of the defined business categories within the Sports Medicine Business Unit in the assigned territory. Ensures access to our technologies to patients through outstanding services to our customers.* Deliver the Sports Medicine sales targets in cooperation with the other sales teams.* Develop an effective territory/account sales strategy and present the strategy to management to gain approval for implementation.* Accountable for maintaining market and account analysis models. Accurate business forecasting considering in-depth market analysis, including market size, pricing, competitive market landscape, and other information from all sources. Develop strategies to improve sales and increase market share for all product lines.* Ensure the implementation of therapy promotional/sales programs in conjunction with marketing communication, education, clinical, and training.* Build strong and lasting relationships with key decision-makers and those influential in the purchasing process to enhance the Smith & Nephew Brand and Image.* Coordinate and liaise with Account Managers, Territory Managers, and other Smith & Nephew businesses regarding actions/activities within the assigned territory.* Set Country/district/territory guidelines to leverage resources and coordinate shared resources and services delivered within the district network.* Provide business and field input into regional specific initiatives and actively participate in, and support, the implementation of initiatives and strategic programs.* Assist with the execution of Medical Education programs as part of the overall Sales & Marketing Plans to support the education of HCPs.* Establish relationships with KELs to maintain a strong understanding of product performance, market trends, and potential opportunities.* Implement and drive tender management strategies through expert input and strategy development for all Sports Medicine RFPs, Quotations, Contracts, and Enquiries to ensure successful acquisition of new business opportunities and ongoing maintenance of existing customer relationships.* Attend and participate in key professional congresses and events as required.* Provide procedural implant support to the clinical team as required.* May require “on-call” coverage for Orthopaedic cases, which includes evenings and weekends — schedule is determined by the Territory Manager or RSM.* Ensure that consignment and all other stock levels are accounted for and controlled. This includes the active management of capital equipment and loaners in the assigned territory.* Build strong business relationships with key decision-makers and those influential in the purchasing process.* Understanding of the dynamics of selling in community and academic teaching hospitals.* The ability to sell in a value-based healthcare system, using CRM sales tools while implementing and leading account management strategies.* Good presentation and communication skills.* Demonstrated excellence at interpersonal skills.**Travel Requirements:** within designated sales territory with 2-4 overnights a month. Infrequent national travel for events and conferences.*All field sales professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols.***You. Unlimited.**We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.* **Inclusion and Belonging-**Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about on our website (* **Investing In Your Future:** RRSP Programs, Tuition Reimbursement* **Work/Life Balance:** Flexible Personal/Vacation Time Off, Paid Holidays, Floating Holidays, Paid Community Service Day* **Your Wellbeing:** Medical, Dental, Vision, Employee Assistance Program, Parental Leave* **Training:** Hands-On, Team-Customized, Mentorship* **Extra Perks:** Discounts on fitness clubs, travel and more!Stay connected by joining our .We're more than just a company - we're a community! Follow us on to see how we support and empower our employees and patients every day. Check us out on for a glimpse behind the scenes and a sneak peek into **You. Unlimited.**, life, culture, and benefits at S+N.Explore our and learn more about our mission, our team, and the opportunities we offer.Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude we work together to win. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited.
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