A global medical device company in Mississauga seeks a Manager Commercial Training and Education. This role involves planning and delivering training programs for sales professionals in Orthopedics, Sports Medicine, and Wound Management. The ideal candidate will have a Bachelor's degree, strong communication skills, and 3-7 years of experience in training or marketing roles in the healthcare industry.
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Manager Commercial Training and Education (Mississauga, Ontario, Canada) Life Unlimited. At Smith+Neuhew we design and manufacture technology that removes the limits on living. The Canadian Sales Trainer is responsible for planning, coordinating, and delivering high‑impact training programs, field coaching, and ongoing professional development to enable a high‑performing sales organization across Orthopedics, Sports Medicine, and Advanced Wound Management. This role ensures that every sales professional in Canada is equipped with product knowledge, clinical expertise, and selling skills necessary to deliver superior commercial results and best‑in‑class customer experiences. The candidate will own the onboarding and training experience for all new hires across the three franchises, ensuring consistent integration, certification, and cultural alignment with Smith+Neuhew’s standards of excellence. Location: Mississauga, Ontario (office based three days per week). Training Delivery & Field Coaching Plan, coordinate, and deliver comprehensive training programs for both new and tenured sales professionals across all three business franchises. Facilitate learning through diverse methods including classroom instruction, virtual sessions, field‑based coaching, and on‑the‑job training. Certify sales representatives on required competencies including product knowledge, procedural expertise, competitive differentiation, and selling methodologies. Conduct field ride‑alongs (20% of time) to assess and reinforce application of clinical, procedural, and sales enablement skills. Deliver training content aligned with the Global Commercial Training & Education competency framework and ensure consistent execution of the Smith+Neuhew selling process. Maintain accurate training documentation and progress tracking through the Learning Unlimited platform and CRM tools. Onboarding & Development Lead and coordinate the full onboarding process for new sales hires across Orthopedics, Sports Medicine, and Advanced Wound Management in Canada. Partner with HR, Sales Leadership, and Global Training to ensure a structured, engaging, and impactful onboarding journey that accelerates time‑to‑performance. Evaluate onboarding effectiveness and make continuous improvements to program design and delivery. Coaching & Performance Enablement Act as a mentor and role model for the salesforce and field managers, cultivating a culture of continuous learning and coaching excellence. Collaborate with managers to identify performance gaps and co‑develop individual development plans. Establish governance and tracking metrics to measure coaching impact and learning outcomes. Strategic Training Planning & Collaboration Conduct ongoing training needs assessments in partnership with Commercial Leaders, Marketing, and Clinical teams to align training with business priorities. Develop annual and quarterly training plans to support corporate strategies and growth objectives. Collaborate with Global/US CT+E partners to leverage corporate training resources and maximize learning efficiency. Represent the Canadian CT+E function in leadership meetings, sharing progress reports, ROI metrics, and strategic recommendations. Support the utilization and continuous improvement of the Customer Experience & Innovation Lab for hands‑on training and product demonstrations. What You’ll Need to Be Successful Dynamic and engaging public speaker with excellent facilitation and presentation skills. Strong communication and interpersonal skills with the ability to influence and inspire others. Creative thinker with experience designing branded or instructional content. Highly organized, process‑oriented, and able to manage multiple projects simultaneously. Proactive, self‑motivated, and capable of working independently. Strong understanding of sales effectiveness principles, adult learning methodologies, and coaching frameworks. Education & Certifications Bachelor’s degree required. Bilingual (English proficiency required; French proficiency strongly preferred). Certifications in adult learning, facilitation, or coaching (e.g., Langevin Learning, Bob Pike, Train‑the‑Trainer, Challenger, Lane 4) are an asset. Project management and/or instructional design certifications are a plus. Experience 3–7 years’ experience in commercial, training, or marketing roles within the medical device or healthcare industry (preferably with Smith+Neuhew or similar organizations). Proven success in sales training delivery, field coaching, or commercial enablement roles. In‑depth understanding of sales processes, medical device markets, and customer engagement dynamics. Benefits Inclusion and Belonging—Committed to welcoming, celebrating, and thriving on inclusion and belonging. Investing in Your Future—RRSP programs, tuition reimbursement. Work/Life Balance—flexible personal/vacation time off, paid holidays, floating holidays, paid community service day. Your Wellbeing—medical, dental, vision, employee assistance program, parental leave. Training—hands‑on, team‑customized, mentorship. Extra Perks—discounts on fitness clubs, travel, and more! Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development | Industries: Medical Equipment Manufacturing #J-18808-Ljbffr
A leading medical device company in Toronto seeks a Manager for Medical Education in Orthopaedics. Responsibilities include designing training programs for healthcare professionals, customizing content, and collaborating with various teams. The ideal candidate has a Bachelor's degree and 3-5 years of experience in medical education, along with strong analytical and communication skills. This full-time role offers a competitive salary and comprehensive benefits.
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Manager, Medical Education, Orthopaedics, Canada (Toronto) At Smith+ Nephew, we design and manufacture technology that takes the limits off living. What will you be doing? Design and deliver impactful education programs: Create and manage in-person and virtual training for healthcare professionals (HCPs) in Orthopedics (Recon and Trauma), ensuring alignment with clinical guidelines and regulatory standards. Adapt global content for local needs: Customize educational materials to meet regional requirements and integrate evidence-based practices. Drive blended learning strategies: Incorporate digital platforms, simulations, and LMS tools to enhance engagement and retention. Engage faculty and KOLs: Implement faculty selection and development processes, fostering strong relationships with key opinion leaders and professional societies. Collaborate across teams: Work closely with Sales, Marketing, Compliance, and Clinical teams to align education initiatives with business goals. Measure impact and manage budgets: Conduct needs assessments, monitor program effectiveness, and manage budgets to ensure strategic alignment. Innovate in digital education: Leverage webinars, live-streamed events, and on-demand learning to expand accessibility and improve learner experience. Ensure compliance: Maintain adherence to regulatory, ethical, and industry standards in all educational activities. What will you need to be successful? Education: Bachelor’s degree required; healthcare-related degree preferred. Background in Orthopedics, medical devices, or healthcare education is a plus. Experience: 3–5 years in medical education, training, or related healthcare fields. Experience in instructional design, HCP training, or CME is valuable. Technical knowledge: Strong understanding of Orthopedic procedures and products. Skills and competencies: Excellent organizational, communication, and presentation skills. Ability to manage multiple projects and prioritize effectively in a fast‑paced environment. Strong analytical and problem‑solving abilities with attention to detail. Customer‑focused mindset and business acumen. Proficiency in Microsoft Office Suite and digital education tools. Preferred experience: Sales/Marketing exposure within medical device or pharmaceutical industries. You. Unlimited. Inclusion and Belonging – Committed to welcoming, celebrating, and thriving on inclusion and belonging. Learn more about Employee Inclusion Groups on our website ( Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day. Your Well‑being: Medical, Dental, Vision, Health Savings Account (Employer contribution of $500 + annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program. Training: Hands‑On, Team‑Customized, Mentorship. Extra Perks: Discounts on fitness clubs, travel and more! Seniority level Mid‑Senior level Employment type Full‑time Job function Health Care Provider Industry: Medical Equipment Manufacturing Get notified about new Medical Education Manager jobs in Toronto, Ontario, Canada. #J-18808-Ljbffr
