Call Center Specialist (Patient Care) – Surrey, BC
Location: Guilford, Surrey BC (Onsite) Work Days: Monday to Saturday (Saturdays required) - (5 days a week)Work Timings: 9:00 AM – 5:00 PM pSTSalary Range: $21.00–$24.00 per hour + performance bonus up to $4/hour
Join a Team That Changes Lives Every DayAt Snore MD, we believe great sleep changes everything.
As one of Western Canada’s leading sleep clinics, our mission is simple but powerful: Change Lives for Good. Through clinical excellence and compassionate care, we help thousands of patients improve their health, energy, and quality of life.
But what truly makes Snore MD special is our people. We’re a close-knit, supportive team that celebrates success together — whether it’s helping a patient sleep better, hitting a team milestone, or connecting at team events like BBQs and bowling nights.
We’re currently looking for a Call Center Specialist (Patient Care) to join our team and help deliver an exceptional first experience for our patients.
What We OfferWe believe great work should be recognized, and a fulfilling career starts with the right support and rewards:Competitive Compensation: $21.00–$24.00/hour + up to $4.00/hour in monthly bonusesFull Benefits Package: Health, dental, vision, RRSP matching, wellness and education spending accountsExceptional Training: Industry-leading onboarding to ensure your successPositive Culture: Join a team that celebrates success, supports each other, and grows togetherCareer Longevity: Build a 10+ year career path in a stable and rewarding healthcare environment
What You’ll DoAs a Call Center Specialist (Patient Care), you’ll be the first point of contact for patients calling into our clinics. Your role will be to create a welcoming, informed, and helpful experience every time.Answering a high volume of inbound patient calls with professionalism and warmthEducate patients on our clinics, services, and treatment optionsGuide patients through our process with clarity and compassionUpsell and cross-sell services in a patient-first wayResolve concerns quickly and empatheticallyMaintain accurate patient records and documentationMeet or exceed performance metrics (call volume, response time, resolution, etc.)Your goal is simple: make every patient interaction informative, reassuring, and helpful.
What You Bring AlongWe’re looking for enthusiastic, personable professionals who thrive in a fast-paced, patient-focused environment and bring a passion for service.Previous call center, customer service, or patient service experienceStrong verbal communication and relationship-building skillsA patient-first mindset and passion for helping othersComfort working with digital systems and multiple software toolsConfidence guiding conversations and providing clear informationA positive attitude and team-oriented mindset
Additional RequirementsAbility to work onsite at our Chinook Clinic in Surrey Legal authorization to work in Canada (no sponsorship available)
Make a Difference With Your CareerIf you're ready to take your customer service or call center experience into a meaningful healthcare environment, this is an opportunity to grow your career while making a real difference in patients’ lives.
⭐ Apply today and help us Change Lives for Good.
*Compensation for this role will be based on location, experience, education, and skill set and may vary within the stated range.
Call Center Specialist (Patient Care) – Surrey, BC
Location: Guilford, Surrey BC (Onsite) Work Days: Monday to Saturday (Saturdays required) - (5 days a week)Work Timings: 9:00 AM – 5:00 PM pSTSalary Range: $21.00–$24.00 per hour + performance bonus up to $4/hour
Join a Team That Changes Lives Every DayAt Snore MD, we believe great sleep changes everything.
As one of Western Canada’s leading sleep clinics, our mission is simple but powerful: Change Lives for Good. Through clinical excellence and compassionate care, we help thousands of patients improve their health, energy, and quality of life.
But what truly makes Snore MD special is our people. We’re a close-knit, supportive team that celebrates success together — whether it’s helping a patient sleep better, hitting a team milestone, or connecting at team events like BBQs and bowling nights.
We’re currently looking for a Call Center Specialist (Patient Care) to join our team and help deliver an exceptional first experience for our patients.
What We OfferWe believe great work should be recognized, and a fulfilling career starts with the right support and rewards:Competitive Compensation: $21.00–$24.00/hour + up to $4.00/hour in monthly bonusesFull Benefits Package: Health, dental, vision, RRSP matching, wellness and education spending accountsExceptional Training: Industry-leading onboarding to ensure your successPositive Culture: Join a team that celebrates success, supports each other, and grows togetherCareer Longevity: Build a 10+ year career path in a stable and rewarding healthcare environment
What You’ll DoAs a Call Center Specialist (Patient Care), you’ll be the first point of contact for patients calling into our clinics. Your role will be to create a welcoming, informed, and helpful experience every time.Answering a high volume of inbound patient calls with professionalism and warmthEducate patients on our clinics, services, and treatment optionsGuide patients through our process with clarity and compassionUpsell and cross-sell services in a patient-first wayResolve concerns quickly and empatheticallyMaintain accurate patient records and documentationMeet or exceed performance metrics (call volume, response time, resolution, etc.)Your goal is simple: make every patient interaction informative, reassuring, and helpful.
What You Bring AlongWe’re looking for enthusiastic, personable professionals who thrive in a fast-paced, patient-focused environment and bring a passion for service.Previous call center, customer service, or patient service experienceStrong verbal communication and relationship-building skillsA patient-first mindset and passion for helping othersComfort working with digital systems and multiple software toolsConfidence guiding conversations and providing clear informationA positive attitude and team-oriented mindset
Additional RequirementsAbility to work onsite at our Chinook Clinic in Surrey Legal authorization to work in Canada (no sponsorship available)
Make a Difference With Your CareerIf you're ready to take your customer service or call center experience into a meaningful healthcare environment, this is an opportunity to grow your career while making a real difference in patients’ lives.
⭐ Apply today and help us Change Lives for Good.
*Compensation for this role will be based on location, experience, education, and skill set and may vary within the stated range.
Call Center Specialist (Patient Care) – Calgary
Location: Chinook, Calgary, AB (Onsite)Work Days: Monday to Saturday (Saturdays required) - (5 days a week)Work Timings: 8:00 AM – 4:00 PM MSTSalary Range: $21.00–$24.00 per hour + performance bonus up to $4/hour
Join a Team That Changes Lives Every DayAt Snore MD, we believe great sleep changes everything.
As one of Western Canada’s leading sleep clinics, our mission is simple but powerful: Change Lives for Good. Through clinical excellence and compassionate care, we help thousands of patients improve their health, energy, and quality of life.
But what truly makes Snore MD special is our people. We’re a close-knit, supportive team that celebrates success together — whether it’s helping a patient sleep better, hitting a team milestone, or connecting at team events like BBQs and bowling nights.
We’re currently looking for a Call Center Specialist (Patient Care) to join our Calgary team and help deliver an exceptional first experience for our patients.
What We OfferWe believe great work should be recognized, and a fulfilling career starts with the right support and rewards:Competitive Compensation: $21.00–$24.00/hour + up to $4.00/hour in monthly bonusesFull Benefits Package: Health, dental, vision, RRSP matching, wellness and education spending accountsExceptional Training: Industry-leading onboarding to ensure your successPositive Culture: Join a team that celebrates success, supports each other, and grows togetherCareer Longevity: Build a 10+ year career path in a stable and rewarding healthcare environment
What You’ll DoAs a Call Center Specialist (Patient Care), you’ll be the first point of contact for patients calling into our clinics. Your role will be to create a welcoming, informed, and helpful experience every time.Answering a high volume of inbound patient calls with professionalism and warmthEducate patients on our clinics, services, and treatment optionsGuide patients through our process with clarity and compassionUpsell and cross-sell services in a patient-first wayResolve concerns quickly and empatheticallyMaintain accurate patient records and documentationMeet or exceed performance metrics (call volume, response time, resolution, etc.)Your goal is simple: make every patient interaction informative, reassuring, and helpful.
What You Bring AlongWe’re looking for enthusiastic, personable professionals who thrive in a fast-paced, patient-focused environment and bring a passion for service.Previous call center, customer service, or patient service experienceStrong verbal communication and relationship-building skillsA patient-first mindset and passion for helping othersComfort working with digital systems and multiple software toolsConfidence guiding conversations and providing clear informationA positive attitude and team-oriented mindset
Additional RequirementsAbility to work onsite at our Chinook Clinic in CalgaryWillingness to travel to Surrey, BC for 2–3 weeks of initial training (arranged and covered by the company)Legal authorization to work in Canada (no sponsorship available)
Make a Difference With Your CareerIf you're ready to take your customer service or call center experience into a meaningful healthcare environment, this is an opportunity to grow your career while making a real difference in patients’ lives.
⭐ Apply today and help us Change Lives for Good.
*Compensation for this role will be based on location, experience, education, and skill set and may vary within the stated range.
Call Center Specialist (Patient Care) – Calgary
Location: Chinook, Calgary, AB (Onsite)Work Days: Monday to Saturday (Saturdays required) - (5 days a week)Work Timings: 8:00 AM – 4:00 PM MSTSalary Range: $21.00–$24.00 per hour + performance bonus up to $4/hour
Join a Team That Changes Lives Every DayAt Snore MD, we believe great sleep changes everything.
As one of Western Canada’s leading sleep clinics, our mission is simple but powerful: Change Lives for Good. Through clinical excellence and compassionate care, we help thousands of patients improve their health, energy, and quality of life.
But what truly makes Snore MD special is our people. We’re a close-knit, supportive team that celebrates success together — whether it’s helping a patient sleep better, hitting a team milestone, or connecting at team events like BBQs and bowling nights.
We’re currently looking for a Call Center Specialist (Patient Care) to join our Calgary team and help deliver an exceptional first experience for our patients.
What We OfferWe believe great work should be recognized, and a fulfilling career starts with the right support and rewards:Competitive Compensation: $21.00–$24.00/hour + up to $4.00/hour in monthly bonusesFull Benefits Package: Health, dental, vision, RRSP matching, wellness and education spending accountsExceptional Training: Industry-leading onboarding to ensure your successPositive Culture: Join a team that celebrates success, supports each other, and grows togetherCareer Longevity: Build a 10+ year career path in a stable and rewarding healthcare environment
What You’ll DoAs a Call Center Specialist (Patient Care), you’ll be the first point of contact for patients calling into our clinics. Your role will be to create a welcoming, informed, and helpful experience every time.Answering a high volume of inbound patient calls with professionalism and warmthEducate patients on our clinics, services, and treatment optionsGuide patients through our process with clarity and compassionUpsell and cross-sell services in a patient-first wayResolve concerns quickly and empatheticallyMaintain accurate patient records and documentationMeet or exceed performance metrics (call volume, response time, resolution, etc.)Your goal is simple: make every patient interaction informative, reassuring, and helpful.
What You Bring AlongWe’re looking for enthusiastic, personable professionals who thrive in a fast-paced, patient-focused environment and bring a passion for service.Previous call center, customer service, or patient service experienceStrong verbal communication and relationship-building skillsA patient-first mindset and passion for helping othersComfort working with digital systems and multiple software toolsConfidence guiding conversations and providing clear informationA positive attitude and team-oriented mindset
Additional RequirementsAbility to work onsite at our Chinook Clinic in CalgaryWillingness to travel to Surrey, BC for 2–3 weeks of initial training (arranged and covered by the company)Legal authorization to work in Canada (no sponsorship available)
Make a Difference With Your CareerIf you're ready to take your customer service or call center experience into a meaningful healthcare environment, this is an opportunity to grow your career while making a real difference in patients’ lives.
⭐ Apply today and help us Change Lives for Good.
*Compensation for this role will be based on location, experience, education, and skill set and may vary within the stated range.
