The art of customer service: your domain of excellence! As the primary point of contact for our clients, you will play a key role within our team. With your organizational skills and communication abilities, you will be essential in understanding and anticipating the needs of our B2B clientele. This position will not only allow you to contribute to customer satisfaction but also support sales growth and enhance Soucy’s brand recognition. It’s a strategic opportunity that makes you a major player in our collective success! In this role, you will have the opportunity to: Learn and master the full range of products and services offered to effectively support internal and external customers. Take charge of analyzing and processing complex orders. Ensure efficient follow-up on customer merchandise returns according to internal procedures. Initiate non-compliance requests related to customer orders and contribute to finding permanent solutions. Analyze and prepare inter-warehouse merchandise transfers. Analyze and determine safety stock levels as well as order forecasts. Analyze the product life cycle and ensure the availability of service parts. Assist and support warehouse clerks in the United States. Participate in various committees and meetings regarding customer issues, orders, product performance within the network, and technical matters. Contribute to the continuous improvement of processes and take charge of special projects. Create and update technical documentation to support operations. Assist and participate as needed in the annual inventory count. Assist and substitute team members in the service department when necessary, with tasks such as:Processing and following up on customer orders Leading customer issue and order review meetings Handling and reviewing warranty claims Managing and following up on technical cases between customers and internal teams Contribute to achieving departmental objectives by performing any other related tasks.
Mettre à profit tes connaissances en mécanique industrielle et faire une réelle différence, c’est ce qui t’attend chez Soucy! Ton rôle sera essentiel pour observer, analyser et résoudre des problèmes complexes, assurant le bon fonctionnement de nos équipements. En rejoignant notre équipe soudée, tu rejoins un environnement qui valorise l’autonomie et la collaboration. Si trouver des solutions innovantes et évoluer dans un milieu qui priorise ton développement, ça te parle, on a hâte de t’accueillir!
Dans ce poste, tu auras l'occasion de : Inspecter, ajuster, réparer et installer tous les équipements ou outillages de production, industriels, mécaniques, hydrauliques et pneumatiques conformément aux plans, aux devis et au manuel d’entretien du fabricant Effectuer des travaux de soudures, tant pour les différents projets que pour la production Participer à l'entretien intérieur et extérieur des bâtiments afin de s'assurer qu'ils répondent aux normes de sécurité des établissements industriels et qu'ils soient fonctionnels Assurer un support aux clients internes (production, qualité, SST, etc.) Conseiller le planificateur maintenance sur les entretiens correctifs et préventifs à effectuer
Tu te vois dans ce poste? On a hâte de recevoir ta candidature! Postule maintenant.
We're looking for seasoned maintenance candidates to help maintain our equipment fleet. By working in our foundry, you'll play an important role in the operations of Soucy companies.
In this position, you will have the opportunity to : Inspect, adjust, repair and install all production equipment or tooling (industrial, mechanical, hydraulic, pneumatic and electrical) in accordance with plans. Maintain and program PLCs Calibrate various control instruments
Ready to put your know-how at the heart of our success? Apply now!
En collaboration avec l’ensemble de l’équipe de production, tu seras au cœur de l’optimisation des méthodes et des procédés. De la création de programmes d’usinage à l’amélioration des processus, tu contribueras activement à la productivité et à la qualité de nos opérations. Ton expertise technique et ton aptitude à encadrer les employés feront de toi un pilier essentiel pour relever les défis quotidiens et garantir des résultats exceptionnels. Si tu cherches un environnement où ton savoir-faire fait toute la différence, cette opportunité est faite pour toi !
Dans ce poste, tu auras l'occasion de : Créer les programmes d’usinage et modifier les programmes d’usinage existant (en langage Code G) pour toutes les pièces Programmer des géométries simples et/ou complexes avec le logiciel FAO Hypermill Créer les procédures de montages à partir de dessins, de concepts préliminaires, d’esquisses et/ou autres données ou à partir d’un rapport d’inspection Bâtir les outils de formation, encadrer et coacher les employés de production sur tous les aspects de leur travail et voir à leur développement Participer activement à la résolution de problèmes de production Créer et modifier des programmes simples et complexe et assurer la mise à jour. Participer à l’élaboration et à la préparation des modèles et des dessins de pièces d’usinage et d’outillage à partir de concepts préliminaires, de programmes, d’esquisses et autres données à l’aide d’un système informatisé Effectuer toutes autres tâches connexes à l’emploi
Atteindre des résultats concrets te motive? Envoie-nous ta candidature et fais partie de la solution!
Nous recherchons des candidats aguerris en maintenance pour participer à l’entretien de notre parc d’équipements. En travaillant dans notre fonderie, tu occuperas une place importante pour les opérations des entreprises Soucy.
Dans ce poste, tu auras l'occasion de : Inspecter, ajuster, réparer et installer tous les équipements ou outillages de production (industriels, mécaniques, hydrauliques, pneumatiques et électriques) conformément aux plans Entretenir et programmer des automates Calibrer les différents instruments de contrôle
Prêt·e à mettre ton savoir-faire au cœur de notre succès? Postule maintenant!
Donner vie à tes idées, c’est ce que tu feras au quotidien chez Kimpex! Grâce à ton sens de l’innovation et ton intérêt pour les sports motorisés, tu contribueras au développement de nouveaux produits d’exception : nos casques CKX.
Dans ce poste, tu auras l'occasion de : Développer de nouveaux casques de motoneige / moto / VTT / UTV et participer à l’amélioration des produits existants en respectant chaque étape du PDP Participer à différentes analyses (analyses de marché, de rentabilité, etc.) Participer aux essais, valider les prototypes et assurer le maintien du contrôle de la qualité Supporter l'équipe marketing pour la mise en marché Participer à la rédaction technique des catalogues de produits Organiser et animer différentes rencontres (comité de développement, formations auprès de notre équipe de vente, etc.) Participer à des projets de recherche en collaboration avec les maisons d’enseignement environnantes
Pour rejoindre une équipe qui valorise ton ingéniosité, envoie-nous ta candidature!
Working with the entire production team, you'll be at the heart of optimizing methods and processes. From creating machining programs to improving processes, you will actively contribute to the productivity and quality of our operations. Your technical expertise and mentoring skills will make you an essential pillar in meeting daily challenges and guaranteeing outstanding results. If you're looking for an environment where your know-how makes all the difference, this is the opportunity for you!
In this position, you will have the opportunity to : Create machining programs and modify existing ones (in Code G language) for all parts.Program simple and/or complex geometries with Hypermill CAM software Create assembly procedures from drawings, preliminary concepts, sketches and/or other data, or from inspection reportsBuild training tools, supervise and coach production employees in all aspects of their work, and oversee their development Actively participate in the resolution of production problemsCreate and modify simple and complex programs and ensure updates. Participate in the development and preparation of models and drawings of machining parts and tooling from preliminary concepts, programs, sketches and other data using a computerized system. Perform all other tasks related to the job
Does achieving concrete results motivate you? Send us your application and be part of the solution!
Put your knowledge of industrial mechanics to good use and make a real difference - that's what awaits you at Soucy! Your role will be essential in observing, analyzing and solving complex problems, ensuring the smooth operation of our equipment. By joining our close-knit team, you'll be joining an environment that values autonomy and collaboration. If finding innovative solutions and evolving in an environment that prioritizes your development speaks to you, we look forward to welcoming you!
In this position, you will have the opportunity to : Inspect, adjust, repair and install all production, industrial, mechanical, hydraulic and pneumatic equipment or tooling in accordance with drawings, specifications and the manufacturer's maintenance manual. Perform welding work, both for various projects and for production Participate in the interior and exterior maintenance of buildings to ensure they meet industrial safety standards and are functional. Provide support to internal customers (production, quality, OHS, etc.) Advise the maintenance planner on corrective and preventive maintenance to be carried out
Can you see yourself in this position? We look forward to receiving your application! Apply now.
As a Methods Technician, you'll play a key role in optimizing production and industrialization processes. Working closely with the production team and operators, you'll be responsible for defining and improving work methods with a view to increasing efficiency, quality and safety while reducing costs.In this position, you will have the opportunity to :
Product production / industrialization
Support production and engineering in the validation of new productsDefine work methods for new products that meet customer quality criteria while prioritizing safety and operational efficiency.Collaborate with engineering, production and quality teams to solve technical problems.
Methods and manufacturing engineering
Write and update work instructions, manufacturing routines and other documents related to operationsWork with production employees to validate the adequacy of methods and instructionsConsult with various stakeholders and experts to validate the conformity of methods in terms of quality and safetyAnalyze manufacturing routines through time studies and identify wastage
To join a team that values your ingenuity, send us your application!
You'll be joining an innovative, agile company with 200+ employees, international reach, factories in St-Jérôme (QC) & Shanghai (China) and still growing after 50 years.
The human resources team is highly regarded and involved in supporting this growth, and is dedicated to bringing the company's culture to life. You'll be part of a team of professionals motivated to generate commitment to achieving corporate objectives and to fostering the full potential of all employees.
This internship offer is for the summer 2025 session, with the possibility of a contract position thereafter.Benefits designed to take you far!
Attractive salary (you'll be able to pay off your student debts or your next trip - the choice is yours!)My Flexibility” program (yes, you'll be able to finish at noon on Fridays to enjoy your favorite activities)Real projects that match your strengths and interests (We want your internship to live up to YOUR expectations!)
What's a Fun Internship like?
Are you interested in all aspects of HR, from staffing to OHS, compensation and training? You're a people person and a “floor” type. You're not afraid to put on your safety shoes and meet employees on the floor! You're looking to join an SME where the teams are mobilized towards a common goal: the success of its employees and their well-being. Then this internship is perfect for you!In this internship, you'll have the opportunity to :
Assist with recruitment activities: collaborate with the recruitment team to publish job offers, follow up on resumes received and organize interviews.Support onboarding processes by preparing documents, organizing welcome days and ensuring a smooth experience for new employeesUpdate and maintain employee files and HR databasesActively participate in supporting HR program initiatives and activities around talent management, performance and developmentProvide administrative support: draft documents, manage emails and organize filesCollaborate in the planning and organization of activities and events for employees and the Wellness Committee
