Title: Operations Clerk-I Duration: 6 months Working hours: Monday to Friday, 10 am to 6 pm Work location: Greater Montreal (Travel Position) Pay Rate: $23.43/hr About the Role: We're looking to grow our Local presence in some of Canada’s largest cities! Join the client as a City Specialist to become an expert in investigating and addressing the most pressing needs and concerns of client's local partner merchants. This role will be split between half office/work from home and half in the field working directly with partner merchants. Projects you’ll work on will include merchant outreach (both over the phone and in person), desk work (ex. Sourcing photos across the web), in person customer promotion and potentially more. You'll be part of an exciting, fast-growing team designed to take our support to the next level. Assist merchants(restaurants) through support (in-person, emails and phone calls). Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to the Operations Supervisor. You are A go-getter - You have a bias for action and love to always have something to work on Curious. You love finding the root cause of the problem and building the best solution Gritty. You roll up your sleeves and do whatever it takes to make things successful Unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments Customer-oriented. You love communicating with and helping people. Requirements: Requires a high school diploma or its equivalent with 1 year of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Strong Communication skills - English and French are necessary. Basic knowledge of using a MacBook laptop, Google Suite, and Zoom. Comfortable travelling within the greater Montreal area, occasionally outside of Montreal. Comfortable working weekends occasionally for special events. Proven track record of working independently without supervision. Background in sales and ideally in-person sales/support. Have a vehicle or access to a vehicle Bonus (but not required). Strong communication skills in other languages besides English & French. Have knowledge of using Salesforce and Slack. Have knowledge in SQL Know the city (Montreal) very well
Role Title: Marketing Data Analyst Line of Business: Canadian P&BB Marketing Contract duration: 6 months (Possible extension) Working hours: 9am-5pm EST Location: 33 Dundas West, Toronto ON - 3x in office/week, subject to change Role Mandate: This role provides support to marketing partners through analytics (reporting, modelling, deep dives etc.) serving the US and Canada. Team Structure: This role will be mostly independent work, but they will be on a mid-sized team of 8-10 peers. Role Responsibilities: - Gather and consolidate data from multiple sources (CRM, web analytics, social media, email platforms, paid media). - Segment audiences and identify trends in customer behavior to support targeted marketing strategies. - Work closely with marketing, sales, and product teams to align data insights with business objectives. - Use statistical techniques to predict campaign outcomes and budget allocation effectiveness. - Analyze campaign performance and provide recommendations for optimization. - Data discovery - Building technical specification documents for Journey development - Journey reporting via dashboards - Understanding business requirements for translation into technical requirements Must Have Skills: - 2+ yr of technical experience for both SQL and PowerBI - 1+ yr of Salesforce Marketing Cloud experience (SFMC)- Technical bachelor’s degree - Marketing campaign experience - Written/verbal communication skills Nice to Have Skills: - Previous marketing analyst experience - Former FI experience Interviews: 1 or 2 rounds for 1 hr over teams with the HM and colleague, including a technical test. Please prepare a technical portfolio for the interview if you have one.
Who We Are: SPECTRAFORCE is at the forefront of redefining the staffing, technology, and consulting sectors. Privately and diversity-owned, we're among the fastest-growing firms in the US, on a short-range mission to hit the $1B revenue mark. Our success is rooted in the principle of human connection, epitomized by our NEWJOBPHORIA ethos - the joy and freedom in work that empowers our team and clients to excel. The Opportunity: We are looking for a motivated and dynamic Director of Client Development to join our growing team in Toronto, Ontario . The Director of Client Development is responsible for overseeing designated market(s)/territories and managing a Client Development team. This role is responsible for oversight of existing clients and ensuring successful expansion of client relationships to capitalize on revenue opportunities. A Glimpse Into Your Day: Oversee Client Development team across specified geographic region(s) Hire, mentor and manage team members for optimum account performance and profitability Manage client performance expectations including SLA’s to ensure absolute client satisfaction Provide strategic, proactive improvements to current client performance Grow the presence of SPECTRAFORCE through building revenue, GM and market share Establish the budget and forecast for specified geographic region(s) annually Effectively manage and track revenue and gross margin goals in geographic region(s) Manage and monitor the P&L of the portfolio Identify opportunities to increase overall GM and Net Margins Continually explore new opportunities with clients Perform other duties assigned. Who You Are: High school diploma/GED (Bachelor's degree preferred) Minimum eight (8) years professional experience required Minimum five (5) years staffing/agency experience Minimum three (3) years leading and managing a sales team Proven sales experience; ability to lead and expand market(s) and/or region(s) Demonstrated ability to increase GM and motivate team members to achieve their goals. Subject matter expert in account management, recruiting, hiring, mentorship, and training Ability to provide strategic thought leadership, build strong relationships, and handle negotiations tactfully and successfully Exceptional verbal, written and communication skills including proven ability to develop strong rapport and relationships quickly Proficient with Microsoft Office Suite Experience with global teams preferred Exclusive Benefits: A strong cultural environment, recognized by Inc. Best Workplaces and Womens Choice Awards, with 72% female leadership. Unlimited PTO from your very first day guilt-free time off is our promise! A comprehensive suite of health, dental, vision, and other insurances 401(k) plans with employer matching Reimbursements for both gym memberships and cell phone expenses* Join Us: Eager to make a mark? Were thrilled to meet you! Start your journey to NEWJOBPHORIA. Lets embark on this exciting path together! SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.com if you require reasonable accommodation. *Please note that exact benefits and salary amounts are dependent on location, years of experience, and other factors
