About Us: : This is an exciting opportunity to join the new chapter of Sprouse Fire & Safety - an Onyx-Fire Protection Services Inc, we’re seeking a Service/Scheduling Coordinator is motivated, with a strong technical and administrative focus to coordinate compliance preventive maintenance and repairs for our clients while meeting the required KPI targets. This position will require an ability to work effectively via phone and emails with other departments such as coordinating with our Field Scheduling team who provide the labor and materials to complete these jobs. This position will also arrange for security clearance for our employees when required. Using your professional verbal skills you will coordinate with clients, outside the organization and clients within our organization. If you enjoy engaging with a dynamic range of people on a day-to-day basis you will find this job most rewarding!
Responsibilities: Confirm schedules Enforce client Protocols such as timecards and signatures Communicate updates to our Client Data Communication team Audit schedule vs requests Confirm Onyx Key Performance Indicators are met daily Book appointments via phone with clients and or their security teams Other Administrative task as needed Proficiency in spoken and written English is required Strong attention to detail and record keeping Ability to prioritize work, and meet customer deadlines Understanding and ability to work with enterprise-wide systems and applications Excellent interpersonal skills with staff and customers, working both in a team and independently High level of professionalism and confidentiality Strong time management skills and ability to work in a fast paced environment in a quickly evolving industry Efficient and comfortable with technology and software applications Ability to make sound judgement decisions; problem analysis and problem-solving skills Customer focused, outgoing personality
Qualifications: 3–5 years in a high paced service-oriented business Experience with scheduling software Proficient in Microsoft Excel Eagar to learn and grow
Join Us: Our high-performance culture fosters growth and development, offering opportunities to take on more responsibility and be part of a team with shared goals. We are committed to advancing our company by taking care of our clients and making a difference in their property operations and life safety requirements
About Us : This is an exciting opportunity to join the new chapter of Sprouse Fire & Safety - an Onyx-Fire Protection Services Inc. We are committed to ensuring the safety and security of our clients through innovative products and exceptional service. Join our team and contribute to a safer world.
We are looking for a dynamic and results-driven Junior Account Manager to join our team. The ideal candidate will have a strong background in sales and account management, with a passion for building and maintaining client relationships. This role is crucial in driving our business growth and ensuring customer satisfaction
Responsibilities: Develop and maintain strong relationships with existing clients, ensuring their needs are met and exceeded. Identify and pursue new business opportunities to expand our client base. Prepare and deliver presentations and proposals to prospective clients. Negotiate contracts and close sales to achieve revenue targets. Collaborate with internal teams to ensure seamless service delivery and client satisfaction. Monitor market trends and competitor activities to identify opportunities for growth. Provide regular reports on sales activities, pipeline status, and forecasts. Attend industry events and trade shows to network and promote Sprouse Fire & Safety
Qualifications: Bachelor’s degree in Business, Marketing, or a related field preferred. Minimum of 1-2 years of experience in sales or account management, preferably in the fire safety or related industry. Proven track record of meeting or exceeding sales targets. Excellent communication, negotiation, and presentation skills. Strong organizational and time-management skills. Ability to work independently and as part of a team. Proficiency in CRM software and Microsoft Office Suite.
Benefits: Opportunities for professional development and growth. A supportive and collaborative work environment.
Join Us: Our high-performance culture fosters growth and development, offering opportunities to take on more responsibility and be part of a team with shared goals. We are committed to advancing our company by taking care of our clients and making a difference in their property operations and life safety requirements
About Us : This is an exciting opportunity to join the new chapter of Sprouse Fire & Safety - an Onyx-Fire Protection Services Inc. We are committed to ensuring the safety and security of our clients through innovative products and exceptional service. Join our team and contribute to a safer world.
We are looking for a dynamic and results-driven Junior Account Manager to join our team. The ideal candidate will have a strong background in sales and account management, with a passion for building and maintaining client relationships. This role is crucial in driving our business growth and ensuring customer satisfaction
Responsibilities: Develop and maintain strong relationships with existing clients, ensuring their needs are met and exceeded. Identify and pursue new business opportunities to expand our client base. Prepare and deliver presentations and proposals to prospective clients. Negotiate contracts and close sales to achieve revenue targets. Collaborate with internal teams to ensure seamless service delivery and client satisfaction. Monitor market trends and competitor activities to identify opportunities for growth. Provide regular reports on sales activities, pipeline status, and forecasts. Attend industry events and trade shows to network and promote Sprouse Fire & Safety
Qualifications: Bachelor’s degree in Business, Marketing, or a related field preferred. Minimum of 1-2 years of experience in sales or account management, preferably in the fire safety or related industry. Proven track record of meeting or exceeding sales targets. Excellent communication, negotiation, and presentation skills. Strong organizational and time-management skills. Ability to work independently and as part of a team. Proficiency in CRM software and Microsoft Office Suite.
Benefits: Opportunities for professional development and growth. A supportive and collaborative work environment.
Join Us: Our high-performance culture fosters growth and development, offering opportunities to take on more responsibility and be part of a team with shared goals. We are committed to advancing our company by taking care of our clients and making a difference in their property operations and life safety requirements
Are you competitive? An opportunist? A winner? A client focused ambassador? A part of the Onyx-Fire family of companies, a leader in the Canadian fire protection service industry, Sprouse Fire & Safety, is growing and searching for ambitious business development representatives to further increase our market share in the Greater Calgary Area.
Key Responsibilities: Win and onboard new clients Prospect buildings in your assigned territory and organize pipeline leads Meet with prospective clients to qualify opportunity Create and pitch value propositions to compete in bidding processes Present proposals and close new business Negotiate in the best interest of the company and long-term partnerships Ensure total customer satisfaction Hit and surpass sales targets and new business goals Network and develop relationships with key stakeholders in Real Estate & Property Management Attend industry association functions, tradeshows, golf tournaments, luncheons
Experience you bring: Honest, competitive, open to coaching, strategic thinking, Customer service focused, driven to create long lasting partnerships Driven for sales success and being rewarded on results Knowledge of contracting maintenance services in any trade a benefit Proven record of achievement in a similar role a definite differentiator Experience in Fire Protection not necessary but a definite asset Self-motivated, sense of urgency, ability to handle rejection
We offer a competitive compensation package, with uncapped earning potential, top benefits, and an unlimited opportunity for advancement.
Headquartered in Mississauga, with deep operations throughout Canada, Onyx-Fire is the quality choice for local and national clients alike and delivers preventative maintenance and project services to protect our client’s people and their properties.
Our high-performance culture provides an environment for people to grow and develop in their careers, take on more responsibility and be part of a team who share the same goals. We take pride in advancing the company by taking care of our clients and making a difference in their property operations and life safety requirements.
Are you looking for a Rewarding Career?
SPROUSE Fire & Safety is celebrating over 60 years of providing exceptional safety products and service. SPROUSE is one of the largest and most experienced provider of fire, safety and First Aid equipment and services in Western Canada.
As we expand our team, we are looking for great individuals like you to join our team for the following role:
Field Services Technician As a Field Services Technician you are responsible for but not limited to the following: Communicating with customers on a daily basis Inspection of fire extinguishers & fire hoses First Aid restocking services Recommend various products based on code and or customer requests
This ideal candidate possesses the following: Strong interpersonal & communication skills Organized and self-motivated Ability to lift up to 40 pounds Proficient in relevant computer applications Positive & professional attitude consistently
We would like to thank you in advance for your interest in this position. Please note that only those applicants selected for an interview will be contacted.
