Position Details
Posting # 34184
Department: St. Joseph's Health System Corporate Office
Employee Type: Regular, Full Time
Union: Non-Union
Openings Remaining: 1
Reason for Posting: This position is for an existing vacancy.
Schedule: Monday to Friday, Days, 7.5 hour shift.
Shift Start: Hours are subject to change based on operational requirements.
Possible sites: St. Joseph's Lifecare Centre Brantford, St. Joseph's Villa Dundas
Application Dates
Opening Date: 20/04/2026
Closing Date: 01/05/2026 applications must be received online by 12:00 midnight.
Position Summary
The Senior Manager – St. Mary’s Health & Community Therapy Services is responsible for the overall leadership, clinical quality, operational performance, and strategic development of St. Mary’s community-based health programs and community therapy services. This role provides integrated oversight of nursing, PSW, and allied health (therapy) services, ensuring safe, high quality, client-centred care across multiple programmes, sites, and funding models. Reporting to the Director – Clinical Programs, the Senior Manager is accountable for day‑to‑day operations, workforce leadership, program performance, risk and quality management, and alignment with SJHC’s strategic objectives. The role operates within a dynamic and transformational healthcare environment and plays a key leadership role in program growth, community partnerships, and system integration. The Senior Manager works collaboratively with internal clinical leaders, corporate support teams, hospitals, community agencies, and funders to ensure integrated service delivery, strong community partnerships, and effective stewardship of resources.
Core Duties and Responsibilities
Provide operational leadership for St. Mary’s nursing, PSW, and community therapy programmes, ensuring coordinated and integrated service delivery
Support therapy programmes across multiple community sites and funding models
Plan, coordinate, and monitor activities to achieve departmental performance standards
Monitor and manage service demand, staffing levels, and scheduling to ensure timely client access and efficient resource utilisation
Monitor referral and intake processes and implement process improvements to support high acceptance rates and service flow
Participate in community care activities using service data to inform programme planning, development, and evaluation
Manage all therapy staff in the completion of visits, including performance management, coaching, mentoring, and professional development
Lead recruitment, hiring, onboarding, and orientation of therapy staff
Conduct regular professional reviews and performance evaluations
Identify training needs and develop, implement, and evaluate education and training initiatives
Arrange and facilitate staff meetings, reviews, team‑building activities, and engagement initiatives
Foster a collaborative, respectful, and high‑performing inter‑professional team environment
Understand and apply relevant Collective Agreement provisions, where applicable
Ensure compliance with all federal and provincial legislation, professional standards of practice, and SJHC policies
Provide professional and clinical expertise related to therapy services within applicable scopes of practice
Attend client care meetings, case conferences, and related forums, providing leadership and subject‑matter expertise
Ensure client assessments are completed appropriately and that care plans align with client needs and programme requirements
Monitor and evaluate client care outcomes and achievement of clinical goals
Identify, implement, and sustain best practices and clinical protocols, and educate staff accordingly
Assist in the planning, implementation, and evaluation of programme‑level risk management initiatives
Participate in investigations, follow‑ups, and corrective actions to minimise risk and address service issues
Participate in quality improvement initiatives at both the programme and organisational levels, including the Quality Improvement Plan (QIP)
Actively participate in Accreditation processes and continuous readiness activities
Evaluate programme efficiency, effectiveness, and quality using data, trends, KPIs, and performance metrics
Recommend and implement strategies for improvement based on performance analysis
Ensure ongoing compliance with corporate training, quality, and safety requirements
Work collaboratively with senior leaders and peers to support organisational strategic initiatives
Participate in corporate projects, business development initiatives, and working groups as required
Assist in the evaluation, development, and implementation of policies, procedures, and operational processes
Participate in the SJHC strategic planning process, supporting the development, implementation, and monitoring of programme goals aligned with organisational priorities
Respond to inquiries and concerns from clients, families, staff, and external stakeholders related to therapy services
Maintain strong working relationships with St. Joseph’s Hospital Hamilton, regional hospital partners, community agencies, physicians, consultants, and other care partners
Communicate effectively with internal care teams and shared service partners to support integrated, client-centred care
Proactively address service issues and implement effective resolutions
Ensure compliance with records and information management requirements, including privacy and personal health information legislation
Maintain confidentiality of all client and employee information, including within electronic medical record systems
Promote and model professional, ethical, and accountable behaviour
Actively and positively promote SJHC as a quality service provider
Perform other duties as required or assigned
Core Competencies
Regularly demonstrates our mission, vision and values
Support compassionate care, faith and diversity
Deliver quality care, pursue and share knowledge, respect diversity, remain faithful
Commit to working everyday with dignity, respect, service, justice, responsibility and enquiry
Demonstrates SJHC mission, vision and values through ethical, compassionate leadership
Strong inter‑professional leadership and collaboration skills
Exceptional communication (verbal and written), diplomacy, and stakeholder engagement
Advanced problem‑solving, decision‑making, and change management capabilities
Strong programme planning, implementation, evaluation, and quality improvement skills
Proven financial and resource management experience
Ability to manage complexity in a fast‑paced, evolving healthcare environment
Commitment to continuous learning, improvement, and innovation
Maintains confidentiality and demonstrates sound judgment at all times
Qualifications
Regulated health professional in good standing (RN, PT, OT, SW or equivalent) preferred
Undergraduate degree in a health‑related discipline required
Master’s degree in health, leadership, or related field preferred
Minimum 5–7 years of progressive clinical and leadership experience required
Experience in community or home‑based health care strongly preferred
Experience leading nursing, PSW, and/or allied health teams preferred
Experience working in unionised environments asset
Wage
$31.16 to $57.50 per hour
Location
This position will be located at St. Joseph's Home Care. Head Office – Dundas Hamilton, Wellington County including Kitchener, Waterloo, Cambridge and Guelph.
May require travel to other programme locations as needed
St. Joseph’s Home Care is an equal opportunity employer, committed to equity, inclusiveness, and diversity across all our programmes, practices, facilities, and team. AI is not used in our recruitment processes for the selection of candidates.
If you require any accommodation during the recruitment process, such as alternate formats of materials or accessible meeting rooms, please inform the hiring manager before your interview. Should you wish to conduct your interview in French, kindly contact our head office to arrange this in advance.
St. Joseph’s Health System (SJHS) and its member organisations are equal opportunity employers and strive for equity, inclusiveness, and diversity in all programmes, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values.
We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organisations are committed to a barrier‑free recruitment and selection process – please inform us should accommodation be required at any point in the recruitment process ( recruit@stjoes.ca ).
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Working at St. Joseph’s Healthcare Hamilton We are one of Canada's leading academic hospitals and largest healthcare organizations known for our committed and compassionate delivery of quality patient care. St. Joseph's Healthcare Hamilton (SJHH) is proud to provide exciting and rewarding career opportunities. Our people are the heart of our organization. Position Summary Together with the Medical Co-leads, the Clinical Director provides leadership and strategic guidance to advance the Ambulatory Services portfolio as a prominent leader in clinical care, education, innovation and research. Within a collaborative leadership model, and in alignment with the mission, values and strategic directions of the organization, the Clinical Director sets the vision and operational plan for this portfolio, including volumes, fiscal resources and capital planning and enables our teams to continue to consistently provide innovative, high-quality patient care programs and services. The Clinical Director is responsible to foster a collaborative and inclusive work environment that is healthy, diverse, equitable and focused on continuous learning and improvement. Reporting to the Vice President Renal, Ambulatory Services and Clinical Support Programs, the Clinical Director is accountable for the effective and efficient operations of the Ambulatory Services portfolio at multiple locations across the City of Hamilton and beyond. The Clinical Director establishes partnerships and collaborates with community and regional providers, provincial agencies, funders, and other external key stakeholders. What We are Looking For Master’s degree in health administration, health discipline or related field Regulated Health Professional is an asset Minimum five (5) years of experience in progressive management role with recent experience in Ambulatory Care preferred Proven ability to work in a collaborative leadership model with professional staff and health care leaders to align and advance the strategy of the organization within the Ambulatory Services portfolio Demonstrated ability to foster a learning environment, support innovation, and promote continuous improvement to support the delivery of exemplary care and services Established reputation as a consultative, collaborative leader with a coaching and mentoring style Demonstrated ability to build a culture of performance and accountability, with superior financial and statistical management abilities Demonstrated ability to establish effective interpersonal relationships and collaboration with interdisciplinary teams, departments, programs and external regional programs to deliver shared outcomes Proven ability to use sound judgment and critical thinking skills to make timely and effective decisions based on the wellbeing of patients, families and staff, and to function effectively during periods of rapid change and transition Superior interpersonal, team building, change management, oral and written communication skills Excellent customer service, negotiation and conflict resolution skills Demonstrated behaviours consistent with SJHH’s Mission, Vision and Values Demonstrated commitment to Equity, Diversity and Inclusion (EDI) practices that best support our diverse workforce in collaboration with the organization’s EDI Council and the Canadian Centre for Diversity and Inclusion. What Will Grab Our Attention Leadership Excellence: Demonstrated ability to guide and motivate multidisciplinary teams, fostering trust, accountability, and high performance. Strategic and Analytical Insight: Skilled in evaluating complex clinical and operational issues, identifying priorities, and making sound, evidence-informed decisions. Financial Stewardship: Proven experience overseeing budgets, monitoring performance indicators, and ensuring responsible allocation of resources to support organizational goals. Exceptional Communication: Strong verbal and written communication skills, with the capacity to convey clinical, policy, and operational matters clearly and with professionalism. Collaborative Leadership: Ability to build effective partnerships and work seamlessly with internal teams, external stakeholders, and cross-sector colleagues at local and national levels. Advanced Problem-Solving: Demonstrated capability to address conflicts, concerns, and operational challenges with fairness, consistency, and sound judgment. Hours of Work Primarily business hours with flexibility to meet the demands of the work. Participates as corporate Director On-Call. #J-18808-Ljbffr
Lead transformative healthcare initiatives at St. Joseph’s Healthcare Hamilton as the Clinical Director of Ambulatory Operations. Shape strategic advancements in patient care and innovative service models across multiple locations. In this pivotal role, you will provide leadership to the Ambulatory Services portfolio, working closely with Medical Co-leads and various stakeholders. Your focus will be on enhancing clinical care, education, and operational efficiencies while fostering a diverse and collaborative environment. Your leadership will help drive continuous improvement and high-quality patient care across Hamilton and beyond. Key Responsibilities: • Develop and implement operational plans for Ambulatory Services • Foster collaborative relationships with healthcare leaders and teams • Oversee budget management and resource allocation • Promote continuous learning and innovation in clinical services • Ensure accountability and performance metrics alignment Requirements: • Master’s degree in health administration or related field • Minimum five years of progressive management experience • Regulated Health Professional designation preferred • Proven collaborative leadership experience • Strong communication and analytical skills Support exemplary patient services while driving innovative healthcare strategies in this key leadership role. #J-18808-Ljbffr
Position Details Posting #: 34235 Department: Medical Affairs - Physicians Employee Type: Regular, Full Time Union: Non-Union Openings Remaining: 1 Reason for Posting: This is a new position. Schedule Work Days: Monday to Friday, Weekends, Holidays Time of Day: Days, Afternoons, Evenings, Nights, On-Call Shift: Various Rotating Shift Start: Hours are subject to change based on operational requirements. This position may be scheduled at any of the following sites: West 5th Campus (Hamilton Mountain) Application Dates Opening Date: 23/04/2026 Closing Date: 30/04/2026 Applications must be received online by 12:00 midnight on the Closing Date Position Description Department of Mental Health Mood, Anxiety & Specialty Clinics St Joseph’s Healthcare, Hamilton As a premier academic and research healthcare organization, St. Joseph’s Healthcare Hamilton (SJHH) is committed to making a difference in people’s lives and in our community through integrated health services and internationally recognized programs. Our threefold mission is to provide dynamic research, revolutionary methods in health sciences education, and the highest standard of clinical care in a spirit of compassion, innovation and commitment. SJHH is a member of the St. Joseph’s Health System (SJHS) and is affiliated with McMaster University and Mohawk College. SJHH has earned a national reputation for outstanding patient care and innovative medical and surgical treatments. The Hospital is particularly well known for excellence in respiratory care, kidney and urinary care, mental health and addictions, surgical services, cancer surgery and women’s and infants’ care. St. Joseph's Healthcare Hamilton is seeking a full-time academic psychiatrist to join the Adult Psychiatry Consult Liaison team based at St Joseph’s Hospital Charlton Site. The successful candidate will work alongside a multidisciplinary consultation liaison team which includes physicians, nurses and a neuropsychologist. The position will be primarily outpatient focused with an opportunity for collaborative clinical work with our neurology service. We are recruiting for an academic psychiatrist who has interest and expertise in caring for persons who present neuropsychiatric presentations and, particularly, functional neuropsychiatric presentations. This position has a strong academic component and will require evidence of previous scholarly work in this field. The ideal candidate will hold a valid license from the College of Physicians and Surgeons of Ontario and be a trained psychiatrist with FRCPC certification or its equivalent. This position includes an academic appointment with the Department of Psychiatry and Behavioural Neurosciences at McMaster University. Interested candidates are encouraged to contact Dr. David Fudge (Head of Service, Acute Psychiatry Service) at dfudge@stjoes.ca or the Chief of Mental Health and Addictions, Dr. Maxine Lewis, at lewism@stjoes.ca St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strive for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values. We thank all applicants for their interest; however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process (recruit@stjoes.ca). #J-18808-Ljbffr
Elevate mental health care with a full-time Academic Psychiatrist position at St. Joseph’s Healthcare Hamilton. This role emphasizes outpatient care while collaborating with a multidisciplinary team. Join the Adult Psychiatry Consult Liaison team at St. Joseph's Hospital Charlton Site. Ideal candidates will focus on neuropsychiatric presentations, particularly functional cases, and must have a valid Ontario license and FRCPC certification. This opportunity comes with a strong academic component and involves working with physicians, nurses, and neuropsychologists. Key Responsibilities: • Collaborate in multidisciplinary consultations • Focus on outpatient psychiatric care • Provide specialist advice on neuropsychiatric cases • Engage in clinical work with the neurology service • Contribute to academic research and scholarly work Requirements: • Valid license from Ontario College of Physicians and Surgeons • FRCPC certification or equivalent psychiatrist training • Demonstrated experience in neuropsychiatry • Interest in academic teaching and research • Willingness to work various shifts including on-call Become a pivotal part of advancing mental health solutions at St. Joseph’s Healthcare Hamilton. #J-18808-Ljbffr
Direct health service operations as a Senior Manager. Ensure high standards of clinical quality and operational performance across community therapy services in a collaborative environment.
In this vital role, you will manage the overall operations of community health initiatives. You will play a key role in program oversight, workforce leadership, and alignment with organizational objectives, enhancing service delivery and community partnerships.
Key Responsibilities:
• Provide leadership for nursing and therapy service delivery
• Support staff in achieving departmental performance goals
• Manage service demand and ensure timely client access
• Evaluate and implement process improvements for referrals
• Coordinate training and staff development activities
Requirements:
• Minimum 5–7 years in a supervisory clinical role
• Preferred regulated health professional (RN, PT, or OT)
• Undergraduate degree in health discipline required
• Experience leading inter-professional teams preferred
• Strong analytical and problem-solving skills
Enhance client care and community health programs through effective management and strategic initiatives fostering collaboration and integration.
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