Job DescriptionWhile you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team! The Product Development Specialist supports Customers and Account Managers with tailored product sourcing and the creation of custom-quotes for branded promotional merchandise. The Product Development Specialist interacts directly with Customers, Account Managers and Vendors to source/select unique and fitting promotional merchandise items, and ensure that all items on the quote are within customer brand guidelines, sourced from preferred vendor channels, meet customer-compliance requirements, and are within margin/profitability guidelines. The Product Development Specialist is a promotional merchandise product and customer-brand expert, specializing in tailored/custom product solutions to meet and exceed customer requests. The Product Development Specialist also ensures that ideation and source/quote activities are executed in a timely fashion in order to meet/exceed customer event timelines What you’ll be doing: Interacts directly with Account Managers, Customers and VendorsManages & expands Staples Promotional Product’s relationship with individual customers through source/quote activitiesEnable the Account Manager to meet/exceed assigned Company quarterly and annual top-line revenue and margin budget/goals through SPO source/quote activities that meet margin requirements and are sourced from preferred vendor channelsEnable the Account Manager to achieve year-over-year growth in client revenue and margin sales through SPO source/quote activities that meet margin requirements and are sourced from preferred vendor channelsFields product questions from customers, specific to client's branded promotional merchandise and gift needsFluent in key customer brand guidelines (for expedited and accurate source/quote activities)Generates quotes in key systems/formats including Bridge, Linc, SAGE, PPT, and emailSources promotional merchandise products directly from local or Over Seas preferred vendorsEnsures that 80%+ of all source/quote opportunities remain with preferred/partner vendor item selectionsEnsures that all quotes maintain margin/profitability guidelines Attends local and out-of-town product/vendor tradeshows as requiredResponds to Customer and Account Manager requests for promotional merchandise quotesProactively provides creative product sourcing ideas in support of customer marketing objectives or sponsorships Attends client calls as requested and establishes strong relationships within targeted accountsDirectly handles incoming simple/transactional quote requests under $5,000 for all accounts Directly handles incoming simple/quote requests over $5,000 for all accounts with approval from Account ManagerSubmits complete/clean order-requests to Special Order Team for order entryMaintains and increases margins within client and department guidelinesEnsures customer satisfaction by working with members of the Sales Team as well as members of sales support teams across the businessResponds promptly and within SLA to inquiries, issues and customer complaintsStays current with new products and trends in order to help maximize sales and improve customer experienceResearches and prepares quotes to ensure maximum profit and market competitivenessAccountable for team margin metrics and preferred vendor usage metricsMaintains a record of quote activities and follow-up requirements in the designated systemAdds value to the customer experience by developing a thorough understanding of their business, project and/or operational requirements.Advises the customer on the best product(s) to accomplish objectives and recommends custom solutions where warranted.Provides creative solutions to exceed the customer expectations.Contributes to the team effort by participating in the sales team calls/meetings, sharing of best practices, product ideas, and success stories, collaborating on proposal development and consultative selling techniques. What’s needed- Basic Qualifications: 2+ years of related experience What’s needed- Preferred Qualifications: Bachelor’s Degree or Equivalent Experience Required We Offer:Inclusive culture with associate-led Business Resource GroupsVacation Allotment and Holiday ScheduleOnline and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more! At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Job DescriptionWhile you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team! The Product Development Specialist supports Customers and Account Managers with tailored product sourcing and the creation of custom-quotes for branded promotional merchandise. The Product Development Specialist interacts directly with Customers, Account Managers and Vendors to source/select unique and fitting promotional merchandise items, and ensure that all items on the quote are within customer brand guidelines, sourced from preferred vendor channels, meet customer-compliance requirements, and are within margin/profitability guidelines. The Product Development Specialist is a promotional merchandise product and customer-brand expert, specializing in tailored/custom product solutions to meet and exceed customer requests. The Product Development Specialist also ensures that ideation and source/quote activities are executed in a timely fashion in order to meet/exceed customer event timelines What you’ll be doing: Interacts directly with Account Managers, Customers and VendorsManages & expands Staples Promotional Product’s relationship with individual customers through source/quote activitiesEnable the Account Manager to meet/exceed assigned Company quarterly and annual top-line revenue and margin budget/goals through SPO source/quote activities that meet margin requirements and are sourced from preferred vendor channelsEnable the Account Manager to achieve year-over-year growth in client revenue and margin sales through SPO source/quote activities that meet margin requirements and are sourced from preferred vendor channelsFields product questions from customers, specific to client's branded promotional merchandise and gift needsFluent in key customer brand guidelines (for expedited and accurate source/quote activities)Generates quotes in key systems/formats including Bridge, Linc, SAGE, PPT, and emailSources promotional merchandise products directly from local or Over Seas preferred vendorsEnsures that 80%+ of all source/quote opportunities remain with preferred/partner vendor item selectionsEnsures that all quotes maintain margin/profitability guidelines Attends local and out-of-town product/vendor tradeshows as requiredResponds to Customer and Account Manager requests for promotional merchandise quotesProactively provides creative product sourcing ideas in support of customer marketing objectives or sponsorships Attends client calls as requested and establishes strong relationships within targeted accountsDirectly handles incoming simple/transactional quote requests under $5,000 for all accounts Directly handles incoming simple/quote requests over $5,000 for all accounts with approval from Account ManagerSubmits complete/clean order-requests to Special Order Team for order entryMaintains and increases margins within client and department guidelinesEnsures customer satisfaction by working with members of the Sales Team as well as members of sales support teams across the businessResponds promptly and within SLA to inquiries, issues and customer complaintsStays current with new products and trends in order to help maximize sales and improve customer experienceResearches and prepares quotes to ensure maximum profit and market competitivenessAccountable for team margin metrics and preferred vendor usage metricsMaintains a record of quote activities and follow-up requirements in the designated systemAdds value to the customer experience by developing a thorough understanding of their business, project and/or operational requirements.Advises the customer on the best product(s) to accomplish objectives and recommends custom solutions where warranted.Provides creative solutions to exceed the customer expectations.Contributes to the team effort by participating in the sales team calls/meetings, sharing of best practices, product ideas, and success stories, collaborating on proposal development and consultative selling techniques. What’s needed- Basic Qualifications: 2+ years of related experience What’s needed- Preferred Qualifications: Bachelor’s Degree or Equivalent Experience Required We Offer:Inclusive culture with associate-led Business Resource GroupsVacation Allotment and Holiday ScheduleOnline and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more! At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Job DescriptionWhile you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team! The Product Development Specialist supports Customers and Account Managers with tailored product sourcing and the creation of custom-quotes for branded promotional merchandise. The Product Development Specialist interacts directly with Customers, Account Managers and Vendors to source/select unique and fitting promotional merchandise items, and ensure that all items on the quote are within customer brand guidelines, sourced from preferred vendor channels, meet customer-compliance requirements, and are within margin/profitability guidelines. The Product Development Specialist is a promotional merchandise product and customer-brand expert, specializing in tailored/custom product solutions to meet and exceed customer requests. The Product Development Specialist also ensures that ideation and source/quote activities are executed in a timely fashion in order to meet/exceed customer event timelines What you’ll be doing: Interacts directly with Account Managers, Customers and VendorsManages & expands Staples Promotional Product’s relationship with individual customers through source/quote activitiesEnable the Account Manager to meet/exceed assigned Company quarterly and annual top-line revenue and margin budget/goals through SPO source/quote activities that meet margin requirements and are sourced from preferred vendor channelsEnable the Account Manager to achieve year-over-year growth in client revenue and margin sales through SPO source/quote activities that meet margin requirements and are sourced from preferred vendor channelsFields product questions from customers, specific to client's branded promotional merchandise and gift needsFluent in key customer brand guidelines (for expedited and accurate source/quote activities)Generates quotes in key systems/formats including Bridge, Linc, SAGE, PPT, and emailSources promotional merchandise products directly from local or Over Seas preferred vendorsEnsures that 80%+ of all source/quote opportunities remain with preferred/partner vendor item selectionsEnsures that all quotes maintain margin/profitability guidelines Attends local and out-of-town product/vendor tradeshows as requiredResponds to Customer and Account Manager requests for promotional merchandise quotesProactively provides creative product sourcing ideas in support of customer marketing objectives or sponsorships Attends client calls as requested and establishes strong relationships within targeted accountsDirectly handles incoming simple/transactional quote requests under $5,000 for all accounts Directly handles incoming simple/quote requests over $5,000 for all accounts with approval from Account ManagerSubmits complete/clean order-requests to Special Order Team for order entryMaintains and increases margins within client and department guidelinesEnsures customer satisfaction by working with members of the Sales Team as well as members of sales support teams across the businessResponds promptly and within SLA to inquiries, issues and customer complaintsStays current with new products and trends in order to help maximize sales and improve customer experienceResearches and prepares quotes to ensure maximum profit and market competitivenessAccountable for team margin metrics and preferred vendor usage metricsMaintains a record of quote activities and follow-up requirements in the designated systemAdds value to the customer experience by developing a thorough understanding of their business, project and/or operational requirements.Advises the customer on the best product(s) to accomplish objectives and recommends custom solutions where warranted.Provides creative solutions to exceed the customer expectations.Contributes to the team effort by participating in the sales team calls/meetings, sharing of best practices, product ideas, and success stories, collaborating on proposal development and consultative selling techniques. What’s needed- Basic Qualifications: 2+ years of related experience What’s needed- Preferred Qualifications: Bachelor’s Degree or Equivalent Experience Required We Offer:Inclusive culture with associate-led Business Resource GroupsVacation Allotment and Holiday ScheduleOnline and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more! At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Job DescriptionWhile you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team! The Acquisition Account Manager is responsible for driving new business growth through lead generation, prospecting, and consultative selling of program-based solutions. This role focuses on identifying client needs and positioning our full-service capabilities, including design, sourcing, fulfillment, and ecommerce. Success requires strong relationship-building with corporate, marketing, HR, and procurement stakeholders, as well as effective collaboration with internal teams and the ability to manage opportunities through the sales cycle using CRM tools. Driving the SPP Canada business development pipeline and owning targets for invoiced new business.What You’ll Be DoingProspecting and acquiring new accounts, with emphasis on Canada’s Fortune 500 companies and other strategic targets.Maintaining a deep understanding of SPP capabilities, brand positioning, product offerings, and operational processes.Translating customer needs into clear solutions and managing proposal development, negotiation, and contracting to secure new account wins.Developing and delivering high-impact pitches and proposals, and leading RFP responses independently or in collaboration with Staples Canada, SPP Global, and HQ teams.Partnering cross-functionally with Sales, Marketing, Merchandising, Creative, Graphics, and Account Services to support pitches and ensure smooth onboarding of new accounts.Coordinating with Sales Enablement to identify margin opportunities and maximize profitability across deals.Managing opportunities through the sales cycle using CRM tools (Salesforce) for pipeline management and revenue forecasting. Effectively balancing outreach, meetings, and follow-ups in a fast-paced, target-driven environment. What You Bring to the TableExpertise in lead generation, prospecting, and client acquisition to identify and qualify new business opportunities (promotional programs, employee engagement kits, branded merchandise solutions).Strength in program-based selling with the ability to position SPP’s full-service capabilities (design, sourcing, fulfillment, ecommerce stores).Excellent relationship-building skills with corporate clients, marketing teams, HR departments, and procurement groups.Consultative sales and negotiation abilities to uncover client needs, propose innovative solutions, and close multichannel programs.Awareness of market trends to identify growth opportunities.Outstanding communication and presentation skills for pitches, proposals, and stakeholder updates.Cross-functional collaboration skills with internal design, merchandising, sourcing, and account management teams.CRM proficiency (Salesforce) for managing pipeline, opportunities, and sales activities.Strong business acumen, strategic planning, and negotiation skills.Effective time management and organization to balance multiple priorities.Project coordination skills to support onboarding of new clients.Adaptability and resilience in a fast-paced, target-driven environment. Basic QualificationsMust be bilingual in French and English (both written and verbal).Bachelor’s Degree or college diploma in sales, marketing, business, or equivalent work experience in a B2B sales environment.3+ years of relevant experience in sales or customer service Preferred QualificationsPromotional products expertise with an understanding of branded merchandise, corporate gifting, and custom product solutions We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! https://careers.staples.com/Staples-Life/Benefits At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
