COMMUNITY NAME Sunrise of Thornhill JOB OVERVIEW "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air." - Sunrise Leader At Sunrise, our Director of Sales is responsible for building relations and developing referrals. This is the key to success for this sales leadership opportunity. Keeping a pulse on local market conditions and potential referral sources can impact lead generation. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: Nurturing lead sources Organizing strategic marketing events on site to promote the Sunrise Story Delivering other creative tactics to convert leads to move-ins Training new team members as they gain experience on the Sunrise sales team Reinforce the community’s brand reputation and achieve maximum occupancy goals Qualifications: Demonstrated sales experience in senior living, hotel/hospitality or related healthcare environment preferred (i.e. hospital, skilled nursing, long term care, hospice, CCRC or home health) Previous sales experience and successful track record in identifying and building local relationships to drive business Excellent written and verbal communication skills, as well as the ability to facilitate small-group presentations Proven ability to effectively handle multiple priorities with exceptional organizational and time management skills Excellent customer service and interpersonal communication skills, as well as a deeply ingrained passion for seniors to successfully nurture relationships Schedule flexibility to work one weekend day per week (usually a Tuesday-Saturday schedule) as well as some evenings as necessary Computer proficiency with the Microsoft Office suite, as well as the ability to learn new applications; previous knowledge of a client relationship management tool for tracking leads preferred #J-18808-Ljbffr
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
COMMUNITY NAME
Sunrise of Victoria
JOB OVERVIEW
"It makes me feel good knowing that we make the residents' lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"
- Sunrise Team Member
At Sunrise, our Wellness Nurse is responsible for our overall well being of our residents.
RESPONSIBILITIES & QUALIFICATIONS
Hiring for casual / on call Nurses
Responsibilities:
Identifies on-going needs and services of residents in promotion of the highest quality resident services to be delivered. Ensures proper follow through, participates with evaluation and documentation for residents with a change in health care services and status. Assists Resident Care Director (RCD) in conducting resident evaluations and data gathers information at time of move in, 30 days post move in, semi-annually and with any change in status. Conducts monthly wellness visits for all residents. Monitors, and follows up with residents who have experienced any fall, accident, or incident; documents and reports as required and directed. Documents all pertinent information in the resident wellness file. Maintains communications with resident's family and or responsible party to ensure medical needs for the resident are being met. Contacts resident's attending physician when necessary and/or upon family request. Ensures weights and vital signs are obtained monthly for each resident. Assists in maintaining wellness files according to Sunrise policies and federal and state regulations. Maintains medical supplies and emergency kits for the community. Provides clinical support and assistance to community team members as needed. Understands and follows infection control practices. Partners with the RCD and community team to promote infection control standards including any resident testing, training, and skills checks. Understands and practices the proper method of attending to and disposing of and the possibility of exposure to blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials in compliance with universal care precautions. Regularly monitors each resident's medication and treatment profile to ensure each medication and treatment is administered as ordered and documented accurately. Demonstrates and is knowledgeable in the following key quality improvement areas:Resident Centered Care Model APIE Quality Care Indicators and Outcomes Actively participates in Sunrise Quality Assurance Meetings & Clinical Meetings Demonstrates and is knowledgeable in the following key regulations:All Federal, State and Local resident care and services regulations Resident Rights Resident Assessment/Evaluation process in accordance to state / province regulatory requirements
Qualifications:
Graduate of approved college / school of nursing. Maintains a current state license as a professional Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN). Minimum of one (1) year experience in home health, assisted living, hospital, or long-term care environment. Demonstrates knowledge of nursing practices, techniques and methods applied to health and wellness resident care, and federal, state, and local regulations. Demonstrates knowledge of good assessment skills. Ability to handle multiple priorities. Possesses written and verbal skills for effective communication and the ability to teach and guide team members to provide quality clinical care. Competent in organizational, time management skills. Demonstrates good judgment, problem solving and decision-making skills. Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications. Ability to work weekends, evenings, and flexible hours, available to our customers at peak service delivery days and times.
ABOUT SUNRISE
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements
COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT
Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. COMMUNITY NAME Sunrise of Victoria JOB OVERVIEW "It makes me feel good knowing that we make the residents' lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"- Sunrise Team Member At Sunrise, our Wellness Nurse is responsible for our overall well being of our residents. RESPONSIBILITIES & QUALIFICATIONS Hiring for casual / on call NursesResponsibilities:Identifies on-going needs and services of residents in promotion of the highest quality resident services to be delivered.Ensures proper follow through, participates with evaluation and documentation for residents with a change in health care services and status.Assists Resident Care Director (RCD) in conducting resident evaluations and data gathers information at time of move in, 30 days post move in, semi-annually and with any change in status.Conducts monthly wellness visits for all residents.Monitors, and follows up with residents who have experienced any fall, accident, or incident; documents and reports as required and directed.Documents all pertinent information in the resident wellness file.Maintains communications with resident's family and or responsible party to ensure medical needs for the resident are being met.Contacts resident's attending physician when necessary and/or upon family request.Ensures weights and vital signs are obtained monthly for each resident.Assists in maintaining wellness files according to Sunrise policies and federal and state regulations.Maintains medical supplies and emergency kits for the community.Provides clinical support and assistance to community team members as needed.Understands and follows infection control practices.Partners with the RCD and community team to promote infection control standards including any resident testing, training, and skills checks.Understands and practices the proper method of attending to and disposing of and the possibility of exposure to blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials in compliance with universal care precautions.Regularly monitors each resident's medication and treatment profile to ensure each medication and treatment is administered as ordered and documented accurately.Demonstrates and is knowledgeable in the following key quality improvement areas:Resident Centered Care ModelAPIEQuality Care Indicators and OutcomesActively participates in Sunrise Quality Assurance Meetings & Clinical MeetingsDemonstrates and is knowledgeable in the following key regulations:All Federal, State and Local resident care and services regulationsResident RightsResident Assessment/Evaluation process in accordance to state / province regulatory requirementsQualifications:Graduate of approved college / school of nursing.Maintains a current state license as a professional Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN).Minimum of one (1) year experience in home health, assisted living, hospital, or long-term care environment.Demonstrates knowledge of nursing practices, techniques and methods applied to health and wellness resident care, and federal, state, and local regulations.Demonstrates knowledge of good assessment skills.Ability to handle multiple priorities.Possesses written and verbal skills for effective communication and the ability to teach and guide team members to provide quality clinical care.Competent in organizational, time management skills.Demonstrates good judgment, problem solving and decision-making skills.Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications.Ability to work weekends, evenings, and flexible hours, available to our customers at peak service delivery days and times. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that Positively Shines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U. S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact Talent.
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
COMMUNITY NAME
Sunrise of Victoria
JOB OVERVIEW
"It makes me feel good knowing that we make the residents' lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"
- Sunrise Team Member
At Sunrise, our Wellness Nurse is responsible for our overall well being of our residents.
RESPONSIBILITIES & QUALIFICATIONS
Hiring for casual / on call Nurses
Responsibilities:
Identifies on-going needs and services of residents in promotion of the highest quality resident services to be delivered. Ensures proper follow through, participates with evaluation and documentation for residents with a change in health care services and status. Assists Resident Care Director (RCD) in conducting resident evaluations and data gathers information at time of move in, 30 days post move in, semi-annually and with any change in status. Conducts monthly wellness visits for all residents. Monitors, and follows up with residents who have experienced any fall, accident, or incident; documents and reports as required and directed. Documents all pertinent information in the resident wellness file. Maintains communications with resident's family and or responsible party to ensure medical needs for the resident are being met. Contacts resident's attending physician when necessary and/or upon family request. Ensures weights and vital signs are obtained monthly for each resident. Assists in maintaining wellness files according to Sunrise policies and federal and state regulations. Maintains medical supplies and emergency kits for the community. Provides clinical support and assistance to community team members as needed. Understands and follows infection control practices. Partners with the RCD and community team to promote infection control standards including any resident testing, training, and skills checks. Understands and practices the proper method of attending to and disposing of and the possibility of exposure to blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials in compliance with universal care precautions. Regularly monitors each resident's medication and treatment profile to ensure each medication and treatment is administered as ordered and documented accurately. Demonstrates and is knowledgeable in the following key quality improvement areas:Resident Centered Care Model APIE Quality Care Indicators and Outcomes Actively participates in Sunrise Quality Assurance Meetings & Clinical Meetings Demonstrates and is knowledgeable in the following key regulations:All Federal, State and Local resident care and services regulations Resident Rights Resident Assessment/Evaluation process in accordance to state / province regulatory requirements
Qualifications:
Graduate of approved college / school of nursing. Maintains a current state license as a professional Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN). Minimum of one (1) year experience in home health, assisted living, hospital, or long-term care environment. Demonstrates knowledge of nursing practices, techniques and methods applied to health and wellness resident care, and federal, state, and local regulations. Demonstrates knowledge of good assessment skills. Ability to handle multiple priorities. Possesses written and verbal skills for effective communication and the ability to teach and guide team members to provide quality clinical care. Competent in organizational, time management skills. Demonstrates good judgment, problem solving and decision-making skills. Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications. Ability to work weekends, evenings, and flexible hours, available to our customers at peak service delivery days and times.
ABOUT SUNRISE
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements
COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT
Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact
COMMUNITY NAME Sunrise of Oakville JOB OVERVIEW The Senior Director of Sales (DOS) is responsible for the marketing and sales planning and execution for their home/primary community in addition to providing job coaching and sales support for regions with 9 or more communities. The Senior DOS will oversee and complete job coaching duties as outlined in job coaching program for Coordinators with an emphasis on advancing the sales process and external business development. The Senior DOS will partner with the RDS on census challenged communities to provide additional skills development and coaching support, including hosting ongoing calls with the DOSs and spending time onsite with the DOS Team. Senior DOSs will support quarterly sales planning process in coordination with the Regional Director of Sales (RDS) and will provide in-person trainings for the DOS team. The Senior DOS will participate in corporate Sales lead taskforces related to sales process and retention of our sales team. The Senior DOS is delegated significant and discretionary powers to market their community. The Senior DOS takes the lead in assessing the local market and developing a marketing plan tailored to the geographic region in which the community is located and developing a Sales and Marketing Budget. Through the development of a successful Sales Plan, the Senior DOS will sell the community by advancing leads through the sales process with the objective of reaching and maintaining budgeted occupancy and revenue goals. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Marketing and Sales Study the market and create a dynamic, successful Sales Plan. Serve as certified, primary Job Coaches and Job Coach mentors for the Region. Provide onboarding and skills development support to new DOSs beyond the initial introductory period to include more skills demonstrations (including sales calls, tours, discovery process, business development). Coach DOSs around quarterly sales plans. Spend 4-6 hours weekly onsite or virtually working directly with sister community DOSs. Oversee the scheduling, execution, and implementation of Job Coaching assignments. Facilitate ongoing small group strategy sessions targeting movement of specific leads through the sales funnel. Serve on the advisory panel for ongoing national initiatives and changes. Participate on focus groups for testing official policy, sales job aids, and variable comp plans. Identify referral sources and determine how much time to devote to particular marketing strategies using discretion and independent judgment. Develop strategy for each prospect from initial inquiry through the final decision. Plan each customer interaction. Maintain a thorough working proficiency of Customer Relationship Management lead tracking database. Keep all records current on a computerized lead tracking system. Build customer focused relationships by advancing the lead through the sales process and gaining customer commitment. Ensure that all team members in the community understand that sales is everyone’s responsibility and are knowledgeable and trained in their role of Marketing and Sales. Conduct weekly strategy and advisory meetings with the Executive Director (ED). Submit timely weekly Flash Reports (sales results). Provide marketing and sales leadership to all team members. Driving Revenue Strive to meet or exceed targeted occupancy and sales for their home community and overall census growth for the communities in their region. Leverage multiple revenue drivers (pricing, inventory, services, etc.) that drive the top line. External Business Development Generate leads and move-ins from targeted referral sources. Plan and execute monthly presentations to professional referral sources for their home community and communities in their region as identified by their RDS. Identify referral sources through site specific research. Plan call objectives. Articulate clearly the benefits of referring to Sunrise Senior Living. Participate actively in and provide reporting resources for the monthly Referral Development Committee Meeting. Marketing Strategy Create and update Quarterly Sales Plan for their home community and sister communities with input from the RDS. Implement Sales Plan for their home community with support provided to communities identified by their RDS. Conduct bi-annual competitive market research ranking and analysis and accurately report data on the competitor tracking form. Understand competitive opportunities and threats and present strategic alternatives to combat these to the ED and Regional Director of Sales. Demonstrate a strong understanding of the senior care market and Sunrise’s niche in that market, especially the local competitive environment. Resident Move-In Process Review and facilitate the Move-In Packet with the resident and/or family, for their home community and other communities in their region. Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC) and/or Reminiscence Coordinator (RC). Oversee and manage the move-in process as outlined in the Resident Move-In and the Suite Readiness checklists. Ensure all Sunrise and state mandated paperwork and forms are completed on or before the move-in date by the family and/or resident. Oversee the resident’s administrative files to ensure they are fully prepared according to Sunrise and state specific regulatory requirements. Financial Management Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources. Assist the ED in completing the annual community budget; with additional support provided to the RDS for the region. Understand and manage the department budget to include labor and other expenses and understands its impact on the community’s bottom line. Review monthly financial statements and implements plans of action around deficiencies. Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. Understand the internal cost associated with all Sunrise resident care programs. Training, Leadership, and Team Member Development Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe. Provide coaching, onboarding training, and ongoing skills development using the job coaching program for Coordinators during the DOSs first year and as needed. Develop a working knowledge of state regulations and ensure compliance. Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions. Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the Executive Director. Keep abreast of professional developments in the field by reading and attending conferences and training sessions. Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Perform other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. College Degree preferred Minimum of 1 year of DOS/Sales Director experience Successful marketing and sales experience Previous job coaching and skill development experience Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance Ability to work weekends, evenings, and flexible hours and be available for our customers at peak service delivery days and times #J-18808-Ljbffr
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. COMMUNITY NAME Sunrise at Lonsdale Square JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents’ appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and provincial regulations pertaining to occupational health and safety requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per provincial requirements. Assures compliance with all Federal, Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labour and other expenses and understands its impact on the community’s bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact #J-18808-Ljbffr
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. COMMUNITY NAME Sunrise of Victoria JOB OVERVIEW "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them – we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!" - Sunrise Team Member At Sunrise, our Associate Director of Sales is responsible for supporting and assisting the Sales & Marketing team in achieving the Community’s sales and revenue goals. RESPONSIBILITIES & QUALIFICATIONS Hiring for Full time position - Sundays to Thursdays Responsibilities: Assisting the Director of Sales in managing the community’s sales & marketing database Maintaining appropriate sales collateral Coordinating and obtaining all required move-in paperwork and preparing the resident’s Administrative file Conducting resident’s orientation and ensuring each resident’s move-in to their new home at Sunrise is smooth and successful following our Sunrise shared values May include conducting presentations with customers Qualifications: One (1) year experience in a sales administrative support role (preferred) Previous customer service experience including demonstration of customer service skill set Ability to handle multiple priorities Possess excellent communication skills, including phone, written and verbal skills for effective communication and the ability to facilitate small group presentations Competent in organizational and time management skills Demonstrates good judgment, problem solving and decision making skills Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) The ability to work a flexible schedule that may include evenings and weekends ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that Positively Shines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact #J-18808-Ljbffr
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. COMMUNITY NAME Sunrise at Lonsdale Square JOB OVERVIEW "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."- Sunrise Leader The Executive Director is responsible for overall leadership, management, and success of their community. These responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure maximization of revenue and our market position. At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence; we strive to provide care & services to seniors better than anyone. The Executive Director is expected to create, in alignment with our mission and values, a positive atmosphere in the community for residents, family and friends, and all team members. RESPONSIBILITIES & QUALIFICATIONS Responsibilities As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed below: Inspiring Others: Motivates individuals toward higher levels of performance that are aligned with the organization’s vision and values. Communicates a clear, customer focused vision, based upon a Resident Centered Model of care. Models a strong belief in mission, vision, and purpose. Clearly articulates, in words and behavior, the Sunrise Shared Values, Principles of Service, the Sunrise Team Credo and the Leaders Serve Hallmarks. Guiding Team Success: Using appropriate methods and a flexible interpersonal style, builds, motivates, and guides a cohesive team to complete team goals. Provides clear direction and structure for the team in order to support their success. Effectively manages the talent selection process by utilizing Sunrise best practices and resources. Embraces workforce diversity. Establishes stretch but realistic team goals and motivates the team to work together to achieve them. Shares important and relevant information with the team. Ensures consistent and timely orientation and ongoing training is delivered to team members. Focuses on building team engagement by providing team building opportunities, addressing team member concerns, and guiding the team in conflict resolution. Promotes the Employee Assistance Program (EAP) as a resource for team members. Researches and resolves Hotline Call Reports timely and effectively. Coaching and Developing Others: Provides feedback, instruction, and development guidance to help others excel in their current or future job responsibilities and plans and supports the development of individual skills and abilities. Conveys performance expectations and provides timely feedback to ensure performance standards are met. Holds effective 1:1 meetings with direct reports. Provides feedback and counsels on a continuous basis. Supports team members’ career growth by having regular development-focused conversations. Utilizes and promotes Sunrise’s development programs as appropriate to prepare high-potential team members for future roles. Actively builds a qualified, internal pipeline for community roles and strives to promote internal team members to key leadership positions. Maintains compliance in assigned required training as applicable to this role to ensure that Sunrise standards are always met. Creating a Culture of Trust: Fosters a work environment that encourages people to act with integrity and treat each other and their ideas with respect, creates and protects a high-trust environment by setting an example, advocates for others in the face of challenges, removes barriers to trust, and rewards others for demonstrating behaviors that cultivate trust. Demonstrates personal integrity and sets an example by being honest, keeping commitments and behaving consistently. Establishes and sustains trusting relationships by accurately perceiving and interpreting own and others' emotions. Listens and responds with empathy. Treats people with dignity, respect, and fairness. Creates an environment that results in team members sharing positive feedback related to trust on annual engagement surveys. Encourages disclosure and facilitates an open exchange of ideas. Advocates for both team members and residents. Provides frequent and consistent communication with team, residents, and the community. Leading Change: Drives organizational and cultural changes needed to achieve strategic objectives, catalyzes new approaches to improve results by transforming organizational culture, systems, or products/services, and helps others overcome resistance to change. Identifies change opportunities that lead to improved customer service, efficiencies, cost reduction, and team member engagement. Creates momentum by explaining the purpose of change, taking action, and encouraging others to take action to improve organizational culture, processes, or products/services. Facilitates transition for team members by helping them overcome resistance, seeking their ideas and feedback, and demonstrating sensitivity to concerns. Customer Focus: Ensures that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities, crafts and implements service practices that meet customers’ and own organization’s needs and promotes and operationalizes customer service as a value. Achieves outstanding customer engagement and team member engagement survey results, realizing that this is key to achieving customer engagement. Leads the development and regular review of the engagement improvement plan. Effectively resolves customer concerns through consistent use of the problem resolution program. Holds consistent, effective Resident Council meetings. Achieves customer referrals on a regular, recurring basis and strives to be above the company average. Ensures that the leadership team interacts with residents. Maintains a commitment to say “YES” and the courage to say “NO” only when absolutely needed. Strives for minimal loss of residents to competitors, with a declining trend that is below company average. Quality Assurance and Regulatory Compliance: Strives for excellent quality care and service delivery and institutes and ensures corrective action in a timely manner. Reviews customer and secret shopper surveys and acts accordingly by instituting appropriate corrective actions in a timely manner. Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents and ensures compliance. Acts as the Community Privacy Representative. Ensures all resident administrative files are well maintained, current and in compliance with state Regulations. Follows up on issues identified in the regional team site visit report. Follows up on mock survey process. Ensures community is in compliance with OSHA requirements. Provides leadership and promotion of the Sunrise Safety and Risk Management policies. Reviews all incident reports and ensures corrective actions are in place in a timely manner. Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS) and Lockout Tagout procedures. Family Services: Maintains monthly proactive communication with resident’s family members or responsible parties via calls, care plan meetings, letters from the Executive Director, etc. Oversees the planning of an in-house family event monthly. Encourages family involvement via Volunteer Programs. Makes self available to residents and their families. Ensures implementation and maintenance of a family support program. Ensures Family Service Meetings are happening regularly according to Sunrise policy. Ensures Sunrise Wellness and Resident Care systems are implemented and followed. Business Development and Top Line Growth: Demonstrates the ability to identify and build relationships within the local area that drives business into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieving appropriate market position. Spends one hour weekly with the Director of Sales (DOS), coaching as the DOS makes database contact calls. Ensures that the DOS is using selling skills terminology in lead management and customer relations database and achieving benchmark sales effectiveness metrics, new leads, IPP’s/SPP’s and sales. Spends five minutes per day, performing post call reviews of DOS’s in-person presentations. Holds DOS accountable for the community’s daily contact goal. Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned and is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins. Holds DOS and other community leaders accountable for a predetermined number of quality visits and establishes appropriate referral sources, resulting in move-ins from referrals approaching company best practice standards. Driving for Results: Sets high goals for personal and group accomplishment, uses measurement methods to monitor progress toward goals and works tenaciously to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. Meets NOI expectations. Meets occupancy expectations. Manages the P&L. Achieves and executes consistent labor schedules seven days a week. Achieves great resident retention through a focus on service. Actively participates in local business councils. Instills in team members a “whole community approach”. Drives ownership to the department leaders. Business Acumen: Uses one’s knowledge of economic, financial, market, and industry trends to understand and improve individual, work group, and/or organizational results and uses one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and/or tactics. Meets the financial targets with the goal to maximize the capital partners return. Thinks abstractly and makes things work when there is no absolute instruction and is able to adapt to business needs. Possesses functional knowledge of all operating programs including memory care, clinical, dining, and social programs. Makes accurate forecasts. Overcomes competitive obstacles. Understands market dynamics: What is our niche? What do we do better or worse than our competition? New service opportunities. Demographics – culture, income, ethnicity, size. Labor availability – overcome obstacles. Financial Management: Strives to improve profitability year over year in line with owner expectations. Prepares and adheres to the community budget. Ensures budgeted revenue is achieved or exceeded by maximizing occupancy and room rate. Reviews monthly financial statements and implements plans of action for deficiencies. Utilizes revenue management tools to effectively manage pricing to benchmarks including service level and other program margins and utilization. Effectively manages collections process. Manages variable and other productive labor to benchmarks, adjusting timely to occupancy and service level changes. Manages key, non-labor operating costs in line with budgeted levels. Processes and submits monthly expenses and budget data timely per Sunrise policies and internal business controls. Operational Decision Making: Secures and compares information from multiple sources to identify business issues and commits to an action after weighing alternative solutions against important decision criteria. Complies with all regulations and principles. Thinks past today (proactive). Learns from bad decisions. Encourages and rewards for prudent risk taking. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required: College degree preferred; degree and management experience may be required per state/provincial requirements. Administrator’s License / certification may be required per state/provincial requirements. Prior General Manager/Administrator experience focused on growing both top and bottom lines; required length determined by type of community. Previous management experience including hiring, coaching, performance management, daily operations supervision, and leading a team through change. Previous sales experience preferred, including building customer relationships, and resolving customer concerns. Passion for working with seniors. Demonstration of success in managing operating expenses. Ability to handle multiple priorities effectively. Ability to delegate assignments to the appropriate individuals. Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations. Proficient in organizational and time management skills. Demonstrates good judgment and problem solving and decision-making skills. Demonstration of proficiency in computer skills, Microsoft Office & Sunrise applications with the ability to learn new applications. As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety. Ability to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact #J-18808-Ljbffr
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Burlington Job ID 2025-226318 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents’ appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands its impact on the community’s bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). #J-18808-Ljbffr
Sunrise of Mississauga "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"- Sunrise Team Member At Sunrise, our Care Manager is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living and reminiscence neighborhoods. Responsibilities:- Build meaningful relationships with a specified number of seniors and their families as you provide assistance with activities of daily living, attend to individual care needs and get to know their unique preferences and personalities- Notify management of changes in condition and recommend adjustments in the level of care and service- Assist residents in life skills and other life enriching activities as indicated on their individual profile- Blends a variety of multi-sensory experiences into the resident's day- Participates in the development of the Individualized Service Plans (ISP) and monthly updates- Responsible for their designated group of residents during the shift, knows where their residents are and physically checks on them throughout the shift.- Partners with community team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations.- Responds to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards- Invite, Encourage, Assist (IEA) residents in life skills and other life enriching activities as indicated on ISP and demographic profile- Committed to serving our residents and guests through our Principles of Services Qualifications:- Dedication to and passion to serve seniors with excellent customer service skills- Positive attitude, the flexibility to perform various duties in service to the residents and the ability to work in a team environment are keys to success- High School diploma/GED accepted and may be required per state regulations- In states where appropriate, must maintain certifications- Must be at least 18 years of age- Previous experience working with seniors preferred- Ability to make choices, decisions and act in the resident’s best interest- Possess written and verbal skills for effective communication and a level of understanding- Competent in organizational and time management skills- Demonstrate good judgment, problem solving and decision making skills Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will… Make a Difference Every DayWe are passionate about our mission - to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive CommunityThe care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your PotentialWe believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. We also offer benefits and other compensation that include:Medical, Dental, Vision, Life, and Disability PlansRetirement Savings PlansEmployee Assistant Program / Discount ProgramPaid time off (PTO), sick time, and holiday payDaily Pay offered to get paid within hours of a shift (offered in the U.S. only)Tuition ReimbursementIn addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.Some benefits have eligibility requirementsApply today to learn why Sunrise Senior Living is a certified Great Place to Work® Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact Talent.Acquisition@sunriseseniorliving.com
