SupremeX is a trusted North American leader in the manufacturing and distribution of envelopes and a growing provider of paper-based packaging solutions. With almost half a century of experience, we combine deep industry expertise with a commitment to innovation, quality, and customer service. While we are well known for our extensive envelope product lines, we significantly expanded our offer in order to help businesses meet their packaging needs in a rapidly changing market. With 14 facilities and a team of over 900 employees, SupremeX prides itself on building long-term partnerships with customers, supporting employee development, and driving sustainable growth. We are proud to foster a culture built on respect, integrity, excellence, teamwork, and communication. We value people who take pride in their work, support one another, and are always looking for ways to grow and improve. Whether on the plant floor or in the office, we work together, communicate openly, and treat everyone with fairness and respect. At SupremeX, you’ll find more than a job—you’ll find a sense of purpose and a place to grow. Job Summary The Sales Manager for the division of Paragraph is responsible for leading the sales team and driving revenue growth within the commercial printing sector. This role focuses exclusively on managing the sales function for the division, developing and executing sales strategies that align with overall business goals. Key responsibilities include achieving sales targets, managing profit margins, expanding market share, and coaching account managers to foster strong client relationships. The Sales Manager works closely with production and customer service teams to ensure the delivery of tailored printing solutions and exceptional customer service. Strong leadership, coaching, and team development skills are essential to foster high performance and accountability. Through strategic planning, proactive market analysis, and effective team management, this role ensures consistent, profitable growth and maintains the competitive position of the Paragraph division. The Sales Manager reports to the General Manager and leads a team of Account Managers. Qualifications Bachelor’s degree in Business, Marketing, or a related field, or equivalent combination of education and relevant experience. Minimum 5 years’ experience in a sales management role, preferably in commercial printing or related industries such as folding cartons, digital print, packaging, or paper converting. 5-10 years of experience in sales and/or marketing, with strong knowledge of the commercial printing market. Bilingual (French and English) written and spoken. Clients outside QC. Excellent organizational, strategic planning, and execution skills. Proven experience in people management, with strong interpersonal and leadership abilities. Solid technical understanding of printing processes and graphic arts is an asset. Strong presentation and negotiation skills. High level of critical thinking, problem-solving, and decision-making capability. Computer literate with proficiency in MS Office suite; experience with ERP systems. Strong time management skills and ability to manage multiple priorities. Good understanding of financial reports and budgetary management. Candidate Profile Enthusiastic, self-motivated, with a high level of initiative and a “can do” attitude. Strong leadership abilities to set clear direction, lead by example, and be a hands-on manager. Proficient with business software such as Microsoft Excel, PowerPoint and Word Ability to build and maintain strong working relationships across all levels of the organization. Willingness and ability to spend time on the road with Account Managers for strategic client meetings. Confident, action-oriented, and results-driven. Collaborative management style with open and clear communication. Skilled in evaluating, developing, and coaching direct reports. Excellent judgment with the ability to see the big picture and think strategically. Strong understanding of market dynamics, competitive landscape, and customer needs. Ability to develop pricing models, proposals, and deliver persuasive presentations. Benefits Comprehensive Medical, Dental, and Health Benefits to support your well-being Bonus – Annual bonus opportunities based on Company performance and/or Individual goals Collaborative Culture– A workplace built on communication, integrity, excellence, respect, and teamwork. Work-Life Balance – Support for a healthy balance between work and life. NOTE: This job description in no ways states or implies that these are the only responsibilities of this position. The employee will be required to accept additional responsibilities as deemed appropriate by the Manager. SupremeX is committed to employment equity in compliance with the Employment Equity Act and other Federal and Provincial applicable legislation. We welcome and encourage applications from qualified women, men, visible minorities, aboriginal peoples, and persons with disabilities. We encourage you to connect with us if you require an accommodation for the recruitment process.
SupremeX is looking for a driven Inside Account Manager (IAM) to grow existing accounts, win new customers, and deliver an exceptional client experience. If you thrive in a fast-paced sales environment, love building relationships, and know how to close business, this role is for you. What You’ll Do Drive new and repeat sales by responding quickly to customer inquiries and providing expert product guidance. Build strong, lasting relationships with each client—understanding their needs and recommending the right solutions. Grow account profitability through cross-selling, up-selling, and tailored proposals . Proactively prospect, maintain a pipeline, and keep all CRM/contact info accurate and updated. Prepare quotes, orders, returns, and proposals with accuracy and efficiency. Track orders end-to-end to ensure smooth fulfillment and on-time delivery. Collaborate with internal teams (manufacturing, credit, quality, etc.) to resolve issues and deliver a seamless customer experience. Gather competitive intelligence and stay on top of market trends. Follow up on every sale to ensure satisfaction and maintain trust. What You Bring 2+ years of relevant sales experience (inside sales preferred). Working knowledge of printing or converting (asset). Proven selling skills with a track record of hitting targets. Professional, polished communication—written, verbal, and especially over the phone. Strong computer skills, data accuracy, and attention to detail. Ability to multitask, prioritize, and stay calm with challenging customers. Solid business math skills. Who You Are A quick learner with strong product and market curiosity. Someone who makes a great first impression and knows how to “wow” customers. Solutions-oriented, proactive, and confident presenting pricing and proposals. Tech-comfortable, organized, ethical, and consistently performing above average. A strong team player who works seamlessly with manufacturing and support staff. Motivated to grow, improve, and continuously sharpen your sales craft. Benefits Comprehensive Medical, Dental, and Health Benefits to support your well-being Retirement Plan – A retirement plan to help you plan for the future. Bonus – Annual bonus opportunities based on Company performance and/or Individual goals Collaborative Culture – A workplace built on communication, integrity, excellence, respect, and teamwork. Work-Life Balance – Support for a healthy balance between work and life. NOTE: This job description in no ways states or implies that these are the only responsibilities of this position. The employee will be required to accept additional responsibilities as deemed appropriate by the Manager. SupremeX is committed to employment equity and equal opportunity in compliance with all applicable Federal, Provincial, and State legislation in both Canada and the United States. We recruit and promote individuals based on merit and without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other protected characteristic under applicable law. We welcome and encourage applications from qualified women, men, visible minorities, Indigenous peoples, persons with disabilities, and other underrepresented groups. If you require an accommodation during the recruitment process, please let us know.
