With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
At Sur La Table, the CRM Coordinator will lead efforts with calendaring, developing, testing, and deploying email + SMS campaigns. This position will partner with the brand marketing teams as well as our email marketing platform partners to ensure effectiveness and efficiency in all digital marketing campaigns. The CRM Coordinator proactively offers independent data-based insights and recommendations in addition to providing insights in response to requested business needs. This position reports to the Director, CRM/Loyalty .
Collaborate across brand marketing to develop a channel execution strategy for targeting top customers with unique brand experiences
Build and maintain strong relationships with brand partners, ensuring their needs are met and expectations exceeded while acting as a key point of contact for a key partner and building long-term relationships.
Pull necessary data for campaign and monthly reporting.
Lead the email & SMS campaign creation process from start to finish including template creation, image slicing, placing creatives within emails, audience segmentation, email testing, and final campaign launch.
Work collaboratively with our internal brand marketing to project manage emails from intake to campaign execution.
Suggest testing opportunities to improve performance within email/SMS and execute testing from ideation to analysis.
Manage the daily quality assurance process with various stakeholders from partnerships, branding and creative to ensure the on-time delivery and accuracy of campaigns.
Partner with email & SMS platform vendors to adopt best practices and improve performance.
Work closely with the Email + SMS team to analyze campaign performance and suggest recommendations for improving channel performance.
Bachelor's degree or equivalent is required.
~1-3 years of relevant CRM work experience.
~ Experience with the following email/SMS, analytics, and creative tools is a plus (Emarsys, Wunderkind Google Analytics, Heap, Adobe Suite, Canva).
~ HTML and CSS email coding experience is a plus.
~ Well versed in transforming data insights into a meaningful strategy
Medical/Dental/Vision benefits through Greenshield- Health Benefits 100% employer paid!
~ Paid holidays
We want to chat. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently.
~ Step 3 : Virtual or in-person interviews depending on your location. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about.
CSC Generation family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact
With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
The CreativeTraffic Coordinator is responsible for processing, resourcing, and coordinating the flow of creative requests and information to the Sur La Table creative team. This role will support multiple business categories including, but not limited to, Signage, Website, Email, Social, Packaging, Photography, and Culinary. You will collaborate with the Creative Project Management team on the resources planner to ensure copy and design resources are properly allocated and projects are set up to meet deadlines with accuracy.
This position will report into the Senior Creative Operations Manager
Utilize Wrike software to monitor work request queues, process incoming ticketing information, and audit for missing information unique to each business.
Partner with project management team to proactively plan for periods of large ticket submission- business as usual and seasonal volume.
Update ticket data on records triggered through automation rules.
Create and maintainorganizational filing system in Sharepoint for all new projects, documenting links in ticket records for transparency.
Complete the photography shot list tickets by adding product silo images for product SKUs.
Monitor the creative team’s resource allocation, escalating concerns to the Senior Creative Operations Manager for support and resolution.
Degree in relevant field is preferred but not required.
~ Passion and Curiosity for project management tools. Strong business acumen with exceptional strategic thinking, analytical, project management skills, including a bias for action
~ Comfort working in an environment that is experiencing transformation and growth.
~ Proven ability to manage multiple competing projects in a fast-paced environment
~ Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
Medical/Dental/Vision benefits through Greenshield- Health Benefits 100% employer paid!
~ Paid holidays
We want to chat. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently.
~ Step 3 : Virtual or in-person interviews depending on your location. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about.
CSC Generation family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact
With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
At Sur La Table, the CRM Coordinator will lead efforts with calendaring, developing, testing, and deploying email + SMS campaigns. This position will partner with the brand marketing teams as well as our email marketing platform partners to ensure effectiveness and efficiency in all digital marketing campaigns. The CRM Coordinator proactively offers independent data-based insights and recommendations in addition to providing insights in response to requested business needs. This position reports to the Director, CRM/Loyalty .
Collaborate across brand marketing to develop a channel execution strategy for targeting top customers with unique brand experiences
Build and maintain strong relationships with brand partners, ensuring their needs are met and expectations exceeded while acting as a key point of contact for a key partner and building long-term relationships.
Pull necessary data for campaign and monthly reporting.
Lead the email & SMS campaign creation process from start to finish including template creation, image slicing, placing creatives within emails, audience segmentation, email testing, and final campaign launch.
Work collaboratively with our internal brand marketing to project manage emails from intake to campaign execution.
Suggest testing opportunities to improve performance within email/SMS and execute testing from ideation to analysis.
Manage the daily quality assurance process with various stakeholders from partnerships, branding and creative to ensure the on-time delivery and accuracy of campaigns.
Partner with email & SMS platform vendors to adopt best practices and improve performance.
Work closely with the Email + SMS team to analyze campaign performance and suggest recommendations for improving channel performance.
Bachelor's degree or equivalent is required.
~1-3 years of relevant CRM work experience.
~ Experience with the following email/SMS, analytics, and creative tools is a plus (Emarsys, Wunderkind Google Analytics, Heap, Adobe Suite, Canva).
~ HTML and CSS email coding experience is a plus.
~ Well versed in transforming data insights into a meaningful strategy
Medical/Dental/Vision benefits through Greenshield- Health Benefits 100% employer paid!
~ Paid holidays
We want to chat. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently.
~ Step 3 : Virtual or in-person interviews depending on your location. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about.
CSC Generation family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact
With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
At Sur La Table, the CRM Coordinator will lead efforts with calendaring, developing, testing, and deploying email + SMS campaigns. This position will partner with the brand marketing teams as well as our email marketing platform partners to ensure effectiveness and efficiency in all digital marketing campaigns. The CRM Coordinator proactively offers independent data-based insights and recommendations in addition to providing insights in response to requested business needs. This position reports to the Director, CRM/Loyalty .
Collaborate across brand marketing to develop a channel execution strategy for targeting top customers with unique brand experiences
Build and maintain strong relationships with brand partners, ensuring their needs are met and expectations exceeded while acting as a key point of contact for a key partner and building long-term relationships.
Pull necessary data for campaign and monthly reporting.
Lead the email & SMS campaign creation process from start to finish including template creation, image slicing, placing creatives within emails, audience segmentation, email testing, and final campaign launch.
Work collaboratively with our internal brand marketing to project manage emails from intake to campaign execution.
Suggest testing opportunities to improve performance within email/SMS and execute testing from ideation to analysis.
Manage the daily quality assurance process with various stakeholders from partnerships, branding and creative to ensure the on-time delivery and accuracy of campaigns.
Partner with email & SMS platform vendors to adopt best practices and improve performance.
Work closely with the Email + SMS team to analyze campaign performance and suggest recommendations for improving channel performance.
Bachelor's degree or equivalent is required.
~1-3 years of relevant CRM work experience.
~ Experience with the following email/SMS, analytics, and creative tools is a plus (Emarsys, Wunderkind Google Analytics, Heap, Adobe Suite, Canva).
~ HTML and CSS email coding experience is a plus.
~ Well versed in transforming data insights into a meaningful strategy
Medical/Dental/Vision benefits through Greenshield- Health Benefits 100% employer paid!
~ Paid holidays
We want to chat. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently.
~ Step 3 : Virtual or in-person interviews depending on your location. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about.
CSC Generation family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact
With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
The CreativeTraffic Coordinator is responsible for processing, resourcing, and coordinating the flow of creative requests and information to the Sur La Table creative team. This role will support multiple business categories including, but not limited to, Signage, Website, Email, Social, Packaging, Photography, and Culinary. You will collaborate with the Creative Project Management team on the resources planner to ensure copy and design resources are properly allocated and projects are set up to meet deadlines with accuracy.
This position will report into the Senior Creative Operations Manager
Utilize Wrike software to monitor work request queues, process incoming ticketing information, and audit for missing information unique to each business.
Partner with project management team to proactively plan for periods of large ticket submission- business as usual and seasonal volume.
Update ticket data on records triggered through automation rules.
Create and maintainorganizational filing system in Sharepoint for all new projects, documenting links in ticket records for transparency.
Complete the photography shot list tickets by adding product silo images for product SKUs.
Monitor the creative team’s resource allocation, escalating concerns to the Senior Creative Operations Manager for support and resolution.
Degree in relevant field is preferred but not required.
~ Passion and Curiosity for project management tools. Strong business acumen with exceptional strategic thinking, analytical, project management skills, including a bias for action
~ Comfort working in an environment that is experiencing transformation and growth.
~ Proven ability to manage multiple competing projects in a fast-paced environment
~ Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
Medical/Dental/Vision benefits through Greenshield- Health Benefits 100% employer paid!
~ Paid holidays
We want to chat. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently.
~ Step 3 : Virtual or in-person interviews depending on your location. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about.
CSC Generation family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact
With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
The CreativeTraffic Coordinator is responsible for processing, resourcing, and coordinating the flow of creative requests and information to the Sur La Table creative team. This role will support multiple business categories including, but not limited to, Signage, Website, Email, Social, Packaging, Photography, and Culinary. You will collaborate with the Creative Project Management team on the resources planner to ensure copy and design resources are properly allocated and projects are set up to meet deadlines with accuracy.
This position will report into the Senior Creative Operations Manager
Utilize Wrike software to monitor work request queues, process incoming ticketing information, and audit for missing information unique to each business.
Partner with project management team to proactively plan for periods of large ticket submission- business as usual and seasonal volume.
Update ticket data on records triggered through automation rules.
Create and maintainorganizational filing system in Sharepoint for all new projects, documenting links in ticket records for transparency.
Complete the photography shot list tickets by adding product silo images for product SKUs.
Monitor the creative team’s resource allocation, escalating concerns to the Senior Creative Operations Manager for support and resolution.
Degree in relevant field is preferred but not required.
~ Passion and Curiosity for project management tools. Strong business acumen with exceptional strategic thinking, analytical, project management skills, including a bias for action
~ Comfort working in an environment that is experiencing transformation and growth.
~ Proven ability to manage multiple competing projects in a fast-paced environment
~ Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
Medical/Dental/Vision benefits through Greenshield- Health Benefits 100% employer paid!
~ Paid holidays
We want to chat. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently.
~ Step 3 : Virtual or in-person interviews depending on your location. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about.
CSC Generation family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact
With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
At Sur La Table, the CRM Coordinator will lead efforts with calendaring, developing, testing, and deploying email + SMS campaigns. This position will partner with the brand marketing teams as well as our email marketing platform partners to ensure effectiveness and efficiency in all digital marketing campaigns. The CRM Coordinator proactively offers independent data-based insights and recommendations in addition to providing insights in response to requested business needs. This position reports to the Director, CRM/Loyalty .
Collaborate across brand marketing to develop a channel execution strategy for targeting top customers with unique brand experiences
Build and maintain strong relationships with brand partners, ensuring their needs are met and expectations exceeded while acting as a key point of contact for a key partner and building long-term relationships.
Pull necessary data for campaign and monthly reporting.
Lead the email & SMS campaign creation process from start to finish including template creation, image slicing, placing creatives within emails, audience segmentation, email testing, and final campaign launch.
Work collaboratively with our internal brand marketing to project manage emails from intake to campaign execution.
Suggest testing opportunities to improve performance within email/SMS and execute testing from ideation to analysis.
Manage the daily quality assurance process with various stakeholders from partnerships, branding and creative to ensure the on-time delivery and accuracy of campaigns.
Partner with email & SMS platform vendors to adopt best practices and improve performance.
Work closely with the Email + SMS team to analyze campaign performance and suggest recommendations for improving channel performance.
Bachelor's degree or equivalent is required.
~1-3 years of relevant CRM work experience.
~ Experience with the following email/SMS, analytics, and creative tools is a plus (Emarsys, Wunderkind Google Analytics, Heap, Adobe Suite, Canva).
~ HTML and CSS email coding experience is a plus.
~ Well versed in transforming data insights into a meaningful strategy
Medical/Dental/Vision benefits through Greenshield- Health Benefits 100% employer paid!
~ Paid holidays
We want to chat. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently.
~ Step 3 : Virtual or in-person interviews depending on your location. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about.
CSC Generation family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact
With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
At Sur La Table, the CRM Coordinator will lead efforts with calendaring, developing, testing, and deploying email + SMS campaigns. This position will partner with the brand marketing teams as well as our email marketing platform partners to ensure effectiveness and efficiency in all digital marketing campaigns. The CRM Coordinator proactively offers independent data-based insights and recommendations in addition to providing insights in response to requested business needs. This position reports to the Director, CRM/Loyalty .
Collaborate across brand marketing to develop a channel execution strategy for targeting top customers with unique brand experiences
Build and maintain strong relationships with brand partners, ensuring their needs are met and expectations exceeded while acting as a key point of contact for a key partner and building long-term relationships.
Pull necessary data for campaign and monthly reporting.
Lead the email & SMS campaign creation process from start to finish including template creation, image slicing, placing creatives within emails, audience segmentation, email testing, and final campaign launch.
Work collaboratively with our internal brand marketing to project manage emails from intake to campaign execution.
Suggest testing opportunities to improve performance within email/SMS and execute testing from ideation to analysis.
Manage the daily quality assurance process with various stakeholders from partnerships, branding and creative to ensure the on-time delivery and accuracy of campaigns.
Partner with email & SMS platform vendors to adopt best practices and improve performance.
Work closely with the Email + SMS team to analyze campaign performance and suggest recommendations for improving channel performance.
Bachelor's degree or equivalent is required.
~1-3 years of relevant CRM work experience.
~ Experience with the following email/SMS, analytics, and creative tools is a plus (Emarsys, Wunderkind Google Analytics, Heap, Adobe Suite, Canva).
~ HTML and CSS email coding experience is a plus.
~ Well versed in transforming data insights into a meaningful strategy
Medical/Dental/Vision benefits through Greenshield- Health Benefits 100% employer paid!
~ Paid holidays
We want to chat. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently.
~ Step 3 : Virtual or in-person interviews depending on your location. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about.
CSC Generation family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact
With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.The CreativeTraffic Coordinator is responsible for processing, resourcing, and coordinating the flow of creative requests and information to the Sur La Table creative team. This role will support multiple business categories including, but not limited to, Signage, Website, Email, Social, Packaging, Photography, and Culinary. You will collaborate with the Creative Project Management team on the resources planner to ensure copy and design resources are properly allocated and projects are set up to meet deadlines with accuracy.This position will report into the Senior Creative Operations ManagerWhat you get to do every day:INTAKE & PROCESSING:Utilize Wrike software to monitor work request queues, process incoming ticketing information, and audit for missing information unique to each business.Partner with project management team to proactively plan for periods of large ticket submission- business as usual and seasonal volume.Identify and markup tickets that are missing key information escalating where appropriate.ACCURACY OF INFORMATION & TICKET MAINTENANCE:Maintain accurate records by regularly auditing tickets to correct any errors that may have been missed during bulk intake.Update ticket data on records triggered through automation rules.Create and maintainorganizational filing system in Sharepoint for all new projects, documenting links in ticket records for transparency.Complete the photography shot list tickets by adding product silo images for product SKUs.RESOURCE ALLOCATION:Monitor the creative team’s resource allocation, escalating concerns to the Senior Creative Operations Manager for support and resolution.Establish a weekly cadence to report on resourcing challenges, updates, and questions for PM team.What you bring to the role:3-5 years of on-the-job experience equivalence. Degree in relevant field is preferred but not required.Passion and Curiosity for project management tools. Experience in Wrike, a plus.Strong business acumen with exceptional strategic thinking, analytical, project management skills, including a bias for actionOrganized, self-starter who excels at prioritizing and managing competing priorities.Comfort working in an environment that is experiencing transformation and growth.Proven ability to manage multiple competing projects in a fast-paced environmentAbility to create effective relationships, influence, and collaborate at all organizational levels.Strong verbal and written communication skills.Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).What’s in it for you?Competitive compensationMedical/Dental/Vision benefits through Greenshield- Health Benefits 100% employer paid!Company Provided Life Insurance equal to one year salaryRRSP matching3 weeks’ vacation + 5 Paid Sick DaysBirthday off with pay!Paid holidaysWhat our interview process looks like:Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better: Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us! Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently. Step 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal.✍ Step 4: Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about.CSC Generation family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact
With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.At Sur La Table, the CRM Coordinator will lead efforts with calendaring, developing, testing, and deploying email + SMS campaigns. This position will partner with the brand marketing teams as well as our email marketing platform partners to ensure effectiveness and efficiency in all digital marketing campaigns. The CRM Coordinator proactively offers independent data-based insights and recommendations in addition to providing insights in response to requested business needs. A wide degree of creativity and latitude is expected.This position reports to the Director, CRM/Loyalty.What you get to do every day:Collaborate across brand marketing to develop a channel execution strategy for targeting top customers with unique brand experiencesBuild and maintain strong relationships with brand partners, ensuring their needs are met and expectations exceeded while acting as a key point of contact for a key partner and building long-term relationships.Pull necessary data for campaign and monthly reporting.Lead the email & SMS campaign creation process from start to finish including template creation, image slicing, placing creatives within emails, audience segmentation, email testing, and final campaign launch.Work collaboratively with our internal brand marketing to project manage emails from intake to campaign execution.Suggest testing opportunities to improve performance within email/SMS and execute testing from ideation to analysis.Manage the daily quality assurance process with various stakeholders from partnerships, branding and creative to ensure the on-time delivery and accuracy of campaigns.Partner with email & SMS platform vendors to adopt best practices and improve performance.Drive improvement in processes to operate more effectively through collaboration with cross-divisional teams.Work closely with the Email + SMS team to analyze campaign performance and suggest recommendations for improving channel performance.Utilize a multi-channel messaging strategy to ensure we are reaching the right customers, through the right channel, at the right time.What you bring to the role:Bachelor's degree or equivalent is required.1-3 years of relevant CRM work experience.Experience with the following email/SMS, analytics, and creative tools is a plus (Emarsys, Wunderkind Google Analytics, Heap, Adobe Suite, Canva).HTML and CSS email coding experience is a plus.Retail experience a plus.Ability to handle a dynamic, fast-paced, and changing environment.Interest in email space and desire to become a subject-matter expert in email best practices.Most importantly, you must be someone who is a self-starter, has a positive attitude, and is open to learning.Well versed in transforming data insights into a meaningful strategyWhat’s in it for you?Competitive compensationMedical/Dental/Vision benefits through Greenshield- Health Benefits 100% employer paid!Company Provided Life Insurance equal to one year salaryRRSP matching3 weeks’ vacation + 5 Paid Sick DaysBirthday off with pay!Paid holidaysWhat our interview process looks like:Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better: Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us! Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently. Step 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal.✍ Step 4: Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about.CSC Generation family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact
