Relationship Manager Pay Details 91,200 – 136,800 CAD Work Location Saint‑Laurent, Quebec, Canada Hours 37.5 per week Line Of Business Personal & Commercial Banking Seniority level Entry level Employment type Full-time Job function Sales and Business Development Industries Investment Banking Language Requirement (Quebec Only) Sans Objet Job Description TD Commercial Banking services the unique needs of Canadian businesses, customizing a broad range of products. As part of the Commercial Banking team, the Relationship Manager works on a two‑person team with an Analyst, supporting a portfolio of customers with borrowings in the $1 million to $15 million range. The Relationship Manager focuses on growing the portfolio by developing new business from both existing and new customers. As a Relationship Manager you will serve as the face of the bank to your clients, establishing yourself as a trusted business advisor sought after for guidance regarding the credit facilities that support the client’s business strategy. You will add value by identifying opportunities and opening doors that enhance the scope of the overall banking relationship. To that end the position develops and executes a relationship strategy for each client, identifying the key issues surrounding the relationship and implementing a strategy to facilitate the expansion of our partnership with the business. You will broaden your sphere of influence by developing relationships with industry and other external contacts to generate additional new business opportunities through referrals and a targeted calling program. Acquiring new relationships and volumes by obtaining referrals from internal and external sources and by conducting a targeted calling program is your major job accountability. You will balance sales, cross‑selling, servicing and referrals to Business Partners within a team‑based environment. Qualifications Proven ability to continually generate new business and grow an existing portfolio of Commercial Large Business clients. Comfortable executing an independent marketing plan that includes a substantial call program and lead generation. Experience analyzing and structuring commercial credit. Undergraduate or graduate degree in business or a relevant professional designation. 2‑3 years of experience as a Financial Analyst or Account Manager in a business or banking environment (or equivalent experience in another profession). Well‑developed analytical and relationship‑management skills and a desire to develop them further. Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations and requirements. Company Overview TD is one of the world’s leading global financial institutions and the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent and creativity to the bank, those we serve, and the economies we support. Benefits & Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development and reward and recognition programs. Learn more. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Contact & Apply We look forward to hearing from you! #J-18808-Ljbffr
A leading financial institution in Kingston, Ontario is seeking an Account Manager II to enhance customer relationships and drive growth. Responsibilities include managing credit risk and developing sales strategies for existing and new clients. The ideal candidate will have a strong background in customer service and credit analysis with at least 5 years of experience. This role offers a competitive salary range and a full-time position.
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Join to apply for the Account Manager II role at TD Securities . 1 day ago – Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Work Location Burlington, Ontario, Canada Hours 37.5 Line Of Business Personal & Commercial Banking Pay Details TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description The role is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for expanding its portfolio and maximizing the value of existing commercial business customer relationships for both credit and non-credit products/services. The Account Manager II is responsible for conducting credit analysis for own portfolio. The Account Manager II will develop the initial creation of a shadow portfolio of target businesses commensurate with the market and their existing portfolio. Works closely with internal and external subject matter experts and/or lending advisory groups. CUSTOMER Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience Responsible to lead all aspects of account management, credit and operational risk for an assigned portfolio Actively use sales platforms to build an understanding of our customers/target needs, industries and markets Constantly build knowledge of the market, customers and broader economic factors Identify and respond to changes in the business environment, establishing action plans to address customer issues and priorities Develop and maintain centre of influence strategies and relationships Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs Enhance TDBG brand by participating in networking events >SHAREHOLDER Develop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM) Promote and offer full suite of products, sales, services and banking capabilities Meet or exceed business targets Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile. Prepare credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation. Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits. Renew credits in a timely manner, meeting targets for expired credits. Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals Protect the interests of the organization – identify and manage risks, and elevate non-standard, high risk transactions / activities as necessary Ensure compliance with regulatory and operational risk requirements Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct EMPLOYEE / TEAM Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues Provide industry knowledge for own area of expertise and participate in knowledge transfer within the team and business unit Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques Participate in personal performance management and development activities, including cross training within own team Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities Provide mentorship by sharing knowledge and experiences and leveraging best practices Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships Contribute to a fair, positive and equitable environment that supports a diverse workforce Act as a brand ambassador for your business area/function and the bank, both internally and/or externally BREADTH & DEPTH Experienced working Professional accountable for origination of new business and relationship management of existing customers for the Commercial Business segment Manages a portfolio in line with the business sales model characterized by moderate cash management, deposit and credit complexity requirements Interpret and analyse customer financial statements with credit acumen Identifies referral opportunities across business lines and segments Possesses solid knowledge of products, sales, services, credit management practices and processes, methods and operating standards to drive business performance Solves problems of moderate complexity and recommends new product and service solutions Work performed under moderate guidance and supervision from management Builds stakeholder alignment in providing solutions; conveys deep product or segment context in providing advice to customers and stakeholders Generally, reports to the Senior Manager Commercial Services Experience & Education Undergraduate/Graduate degree and/or 5+ years of relevant experience and/or Associate Program Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Language Requirement (Quebec Only) Sans Objet Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Investment Banking Referrals increase your chances of interviewing at TD Securities by 2x Get notified about new Account Manager jobs in Burlington, Ontario, Canada . #J-18808-Ljbffr
Apply for the Account Manager II role at TD Securities . Location: Kingston, Ontario, Canada Hours: 37.5 per week Line of Business: Personal & Commercial Banking Pay: $73,000 - $109,400 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices allow colleagues to progress through the salary range over time. The base pay offered may vary based on skills, experience, job-related knowledge, geographic location, and other specific business needs. Job Description:
The role is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. The Account Manager II is responsible for expanding its portfolio and maximizing the value of existing commercial business customer relationships for both credit and non-credit products/services. The candidate will conduct credit analysis for own portfolio and develop the initial creation of a shadow portfolio of target businesses commensurate with the market and their existing portfolio. They will work closely with internal and external subject matter experts and lending advisory groups. Customer Responsibilities Continually deliver exceptional customer service at every interaction and execute plans to continuously improve the customer experience. Lead all aspects of account management, credit, and operational risk for an assigned portfolio. Actively use sales platforms to build an understanding of customers/target needs, industries, and markets. Constantly build knowledge of the market, customers, and broader economic factors. Identify and respond to changes in the business environment, establishing action plans to address customer issues and priorities. Develop and maintain centre of influence strategies and relationships. Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs. Enhance TDBG brand by participating in networking events. Shareholder Responsibilities Develop and implement sales strategies to attract, acquire, and retain customers and business development opportunities and referrals, increasing profitability and enabling business growth in line with the customer risk profile. Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM). Promote and offer the full suite of products, sales, services, and banking capabilities. Meet or exceed business targets. Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile. Prepare credit applications with a high-quality risk assessment, credit structure, due diligence, and credit presentation. Oversee account management to ensure they remain within guidelines and assigned limits. Renew credits in a timely manner, meeting targets for expired credits. Understand the market and the industries within the portfolio to ensure value-added service while mitigating risk to the Bank. Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals. Protect the interests of the organization by identifying and managing risks and escalating non-standard, high risk transactions or activities as necessary. Ensure compliance with regulatory and operational risk requirements. Assume responsibility to minimize operational and regulatory risk by complying with the Bank and industry Code of Conduct. Employee / Team Responsibilities Participate fully as a member of the team, supporting a positive work environment that promotes service to the business, quality, innovation, and teamwork; ensure timely communication of issues. Provide industry knowledge for own area of expertise and participate in knowledge transfer within the team and business unit. Keep current on emerging trends and developments and grow knowledge of the business, related tools, and techniques. Participate in personal performance management and development activities, including cross training within own team. Keep others informed and up-to-date about the status/progress of projects and relevant information related to day-to-day activities. Provide mentorship by sharing knowledge and experiences and leveraging best practices. Lead, motivate, and develop relationships with internal and external business partners and stakeholders to develop productive working relationships. Contribute to a fair, positive, and equitable environment that supports a diverse workforce. Act as a brand ambassador for your business area/function and the bank, both internally and externally. Breadth & Depth Experienced professional accountable for origination of new business and relationship management of existing customers for the Commercial Business segment. Manages a portfolio in line with the business sales model characterized by moderate cash management, deposit, and credit complexity requirements. Interprets and analyzes customer financial statements with credit acumen. Identifies referral opportunities across business lines and segments. Possesses solid knowledge of products, sales, services, credit management practices, and processes, methods and operating standards to drive business performance. Solves problems of moderate complexity and recommends new product and service solutions. Works under moderate guidance and supervision from management. Builds stakeholder alignment in providing solutions; conveys deep product or segment context in providing advice to customers and stakeholders. Generally reports to the Senior Manager Commercial Services. Experience & Education Undergraduate/Graduate degree and/or 5+ years of relevant experience and/or Associate Program. Seniority Level Mid-Senior level Employment Type Full-time Job Function Sales and Business Development Industries Investment Banking Referrals increase your chances of interviewing at TD Securities by 2x. Get notified about new Account Manager jobs in Kingston, Ontario, Canada . Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations and requirements. We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Training and onboarding sessions will be provided to ensure you have everything you need to succeed in your new role. We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Sans Objet #J-18808-Ljbffr
A financial institution in Montreal is looking for an Account Manager II to serve as the primary contact for credit and non-credit services while managing existing client relationships and developing new ones. With a salary range of CA$76,800 to CA$115,200, the ideal candidate should have an undergraduate degree in business and 2-3 years of relevant experience. This full-time role offers various benefits, including health and wellness programs.
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A leading financial institution in Markham is seeking dedicated customer service representatives to enhance the customer experience and promote banking products. You'll engage with clients, identify their needs, and provide tailored solutions. The role requires strong communication skills, a commitment to teamwork, and relevant experience. Join a supportive team dedicated to excellence in service delivery.
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Account Manager II at TD Securities Pay: CA$76,800 - CA$115,200 Location: Montréal, Quebec, Canada
Hours: 37.5 Job Description Working as a member of the Commercial Banking team, the Account Manager is the face of the Bank in the market they serve. Responsible for credit and non‑credit services and portfolio includes some non‑borrowing clients. Supported by Manager Commercial Credit. Responsibilities Trusted advisor: structure and package practical and competitive solutions. Structure credits, complete due diligence, establish pricing and terms, and produce ongoing credit reviews and risk ratings. Develop and broaden relationships with existing customers by cross‑selling relevant and value‑added products. Build new relationships through referrals and key external referral sources; participate in industry and community activities. Job Requirements Undergraduate degree in business or relevant professional designation. 2‑3 years of experience as a Financial Analyst or Account Manager in a banking environment, or similar background. Well‑developed analytical, relationship management, and business development skills. Benefits Base salary, variable compensation, health & wellness benefits, retirement programs, paid time off, banking benefits and discounts, career development, reward and recognition programs. Additional Information Provincial regulation applies. Accommodation available. We look forward to hearing from you! Language requirement: Quebec only – Sans Objet Seniority Level Entry level Employment Type Full‑time Job Function Sales and Business Development Industries Investment Banking #J-18808-Ljbffr
A leading financial institution in Quebec is seeking a Relationship Manager to support a portfolio of Commercial Large Business clients. The role involves generating new business, developing strategies for client relationships, and executing marketing initiatives. Ideal candidates will have a degree in business and 2-3 years of relevant banking experience. This position offers a competitive salary and a comprehensive rewards package, along with career development opportunities.
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Work Location: Markham, Ontario, Canada Hours: 37.5 Line Of Business: Personal & Commercial Banking Pay Details: $47,200 - $66,600 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description Start Date: Monday December 15th 2025 Training time & length: 10AM to 6PM, Up to 16 weeks of training Location: 3500 Steeles Ave. E. Markham, Ontario Key Accountabilities CUSTOMER Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all conditions Identify customer needs and determine solutions to customer problems Use ability to discover and advise on meeting/exceeding customer needs by asking curious questions Offer comprehensive product knowledge and/or guidance as it relates to their respective business area Ensure customer/partner problems are handled appropriately the first time, escalating issues when necessary May identify cross‑sell opportunities and/or refer customers/partners to internal Bank partners Expected to meet the needs of customers/partners by offering advice/guidance based on their total financial situation and possessing a thorough knowledge of customer/partner life cycle needs Identify cross‑sell opportunities and/or refer customers/partners to internal Bank partners Complete a broad range of financial transactions (e.g., withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner Identify customer needs and determine solutions to customer problems, particularly as it relates to digital banking products and services SHAREHOLDER Contribute to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth Promote full suite of products, advice, services and banking capabilities Understand and apply operating policies and procedures Contribute to business objectives for Operational Excellence Support the timely and accurate completion of business processes and procedures Escalate non‑standard or high‑risk transactions / activities as necessary Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations Support and participate in process improvement opportunities Ensure necessary due diligence to support the accuracy of all customer transactions / activities Be knowledgeable of and comply with Bank Code of Conduct EMPLOYEE / TEAM Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit Participate in personal performance management and development activities, including cross training within own team Keep others informed and up‑to‑date about the status / progress of projects and / or all relevant or useful information related to day‑to‑day activities Contribute to a fair, positive and equitable environment that supports a diverse workforce Act as a brand champion for your business area/function and the bank, both internally and/or externally BREADTH & DEPTH Requires expertise in a variety of advice and service related activities to provide customers / partners with advice on transactions, activities and product features Requires advanced skills and expertise in a defined set of products and processes and could be characterized by moderate complexity/risk Provides subject matter guidance to customers and/or partners Gathers and analyzes data to identify and to help solve complex problems Uses sound judgement and understanding of process/policy risk when recommending exceptions outside general practices or guidelines Understands how the team works together to coordinate their efforts and resources to achieve objectives of a business area Impacts their own team and other teams whose work activities are closely related Recommends modifications to existing advice or customer service processes and solutions to improve the efficiency of the team Evaluates and communicates unusual and/or complex content in a clear manner; handles sensitive information and escalated matters as necessary May require specific formal certifications at this level of expertise Generally reports to a Team Manager Experience & Education High School diploma, Undergraduate degree and/or 1+ years relevant NOTE: Roles within this job family may require various accreditations and/or licenses based on the business supported and/or regulatory requirements Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, the people we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec Only) Sans Objet #J-18808-Ljbffr
A leading financial institution in Burlington is seeking an experienced Account Manager II to enhance customer relationships and drive business growth. In this role, you will focus on customer service, conduct credit analysis, and manage a commercial portfolio effectively. The ideal candidate will have over 5 years of sales experience, coupled with a strong background in relationship management. Join us to make a difference in customer experiences and contribute to business outcomes.
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