Community Liaison About telMAX Inc.:
telMAX is a private equity backed all fiber digital infrastructure platform that provides a 21st Century alternative to traditional telecom networks. Recognized for three consecutive years as Canada's Fastest ISP with an industry leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario.
Reporting to the VP, Sales, as a Community Liaison at telMAX, you will play a key role in introducing our innovative fibre optic services to residents and businesses across Southern Ontario. You'll represent our brand, engage with the community, and help generate leads for our sales team. You'll be responsible for building relationships, driving awareness, and helping to expand our customer base.
Community Outreach : Act as a telMAX ambassador by engaging with residents and businesses on their doorsteps, educating them about the advantages of our fibre optic services and how telMAX can benefit their internet and communication needs.
Lead Generation : Identify and generate new leads through door-to-door interactions and community engagement. Collaborate with the sales team to convert these leads into sales opportunities.
Provide clear, engaging, and concise information about telMAX's services, answering any questions residents may have, and helping them understand the value of our services.
Team Collaboration : Work alongside other team members to manage inquiries and share valuable insights with the sales team to enhance lead conversion efforts.
Ability to travel to different neighborhoods, spending up to 75% of the time in the field.
Ability to actively listen and respond professionally to community members.
Lead Generation Experience: Previous experience in lead generation, sales, or marketing is a plus.
Organized & Detail-Oriented: Strong time management, organizational skills, and attention to detail are crucial for success in this role.
Excellent time management capabilities
~ Driving license and own car are essential.
Benefits (Medical, Dental, and Vision)
Health Spending Account (HSA)
We welcome applications from all Canadian citizens and permanent residents.
Performance & Commitment
com referencing " Community Liaison " in the subject line. however Canadian citizens and permanent residents may be given priority.
About telMAX Inc.:
telMAX has been designing and building a cutting-edge telecommunications platform using the most advanced technology available. Recognised for three consecutive years as Canada's Fastest ISP, telMAX has ambitious plans to bring its 100% fibre networks to residential and business customers in Ontario.
Your Position & How You Will Contribute:
Based in York Region in a hybrid working environment – Reporting to the Director of Business Sales. The Business Development Executive Sales will be responsible for leading telMAX's entry into the commercial market. You will generate and qualify customer leads, communicate with Businesses, Property Management ad Building Owners within our geographic footprint, qualify their telecom needs and goals, and create a solution using our state-of-the-art fibre optic services. A knowledge of network systems, fibre optics, and past telecom experience would be greatly beneficial. The ideal candidate will have strong communication skills, a drive to grow and foster relationships with clients, and the ability to educate businesses on the benefits of fibre optic networks. In this highly dynamic position, you will have the opportunity to learn and grow in your career and within the organization.
Responsibilities & Key Duties include:
Sales and Lead Generation:
- Sell telMAX telecommunications services (fibre optics, internet, VOIP, etc.) to businesses, property managers, and building owners.
- Generate, qualify, and manage a strong pipeline of warm and cold leads to meet sales quotas and targets.
- Conduct outreach via cold calling, emails, and networking to identify potential customers within your territory.
- Manage the full sales cycle from prospecting to closing deals.
- Customer Relations & Service:
- Build and foster strong, long-term relationships with clients, ensuring telMAX is positioned as a trusted partner for their telecom needs.
- Educate customers about telMAX's products, services, bundles, and promotions to meet their unique business requirements.
- Provide exceptional customer service throughout the sales process and post-sale to ensure customer satisfaction and retention.
Sales Strategy & Management:
- Collaborate with internal teams to develop tailored telecom solutions that align with client needs.
- Negotiate contracts and agreements, ensuring deals are mutually beneficial for both telMAX and the customer.
- Continuously update and maintain accurate sales records, data, and activities in the CRM system.
- Market Intelligence & Feedback:
- Track and analyze customer feedback, market trends, and competitive landscape to contribute to product development and pricing strategies.
- Provide insights and recommendations to management on customer needs and ways to enhance service offerings.
- Represent telMAX professionally and ethically at all times, adhering to company policies, procedures, and guidelines.
Attributes:
- Strong written and verbal communication skills.
- Excellent ability to build rapport with clients and maintain lasting business relationships.
- Knowledge of business-grade internet and telecommunications solutions.
- Familiarity with VoIP systems and telecommunication technologies.
- Past telecom sales experience or relevant B2B sales experience preferred.
- Proficiency in CRM systems and managing a contact funnel.
- Strong organizational skills with attention to detail and accuracy.
- Ability to cross-sell multiple telecom products and services.
- Proven ability to meet and exceed monthly sales quotas.
- High level of self-motivation and drive to succeed in a fast-paced, competitive environment.
- Willingness to support clients post-sale to ensure ongoing satisfaction and resolve any issues.
Education:
- Bachelor's degree in Business, Communications, Marketing, or a related field is preferred but not mandatory.
- Relevant certifications or training in telecommunications, sales, or customer relationship management would be an asset.
Experience:
- Minimum of 2-3 years of B2B outside sales experience, preferably within the telecommunications or related industries.
- Demonstrated experience working with and achieving sales targets/quotas.
- Proven experience managing and nurturing a client list, maintaining regular contact to drive repeat business.
- Experience cultivating, maintaining, and using a CRM system to track leads, opportunities, and customer interactions.
- Basic knowledge of network design and telecommunications infrastructure is highly beneficial.
Why you Should Join telMAX Inc.
We are a dynamic organization that is growing and you don't want to miss out on the fun.
We offer a competitive compensation package
- Flexible working environment, yes you can work from home or the office… what works for you?
- Benefits (Medical, Dental, and Vision)
- Health Spending Account (HSA)
- RRSP matching program
- Bonuses
- And so much more…
Apply now to be part of our exciting journey
Equity Statement
telMAX Inc. is an equal opportunity employer. We welcome applications from all Canadian citizens and permanent residents.
Application Process
Interested applicants can apply using the "Apply" option on the posting or send their resume to peopleoperations@telmax.com referencing "Telecommunications Sales Specialist" in the subject line. telMAX Inc. invites applications from all qualified candidates; however Canadian citizens and permanent residents may be given priority.
About telMAX Inc.:telMAX has been designing and building a cutting-edge telecommunications platform using the most advanced technology available. Recognised for three consecutive years as Canada’s Fastest ISP, telMAX has ambitious plans to bring its 100% fibre networks to residential and business customers in Ontario.Your Position & How You Will Contribute:Based in York Region in a hybrid working environment – Reporting to the Director of Business Sales. The Business Development Executive Sales will be responsible for leading telMAX’s entry into the commercial market. You will generate and qualify customer leads, communicate with Businesses, Property Management ad Building Owners within our geographic footprint, qualify their telecom needs and goals, and create a solution using our state-of-the-art fibre optic services. A knowledge of network systems, fibre optics, and past telecom experience would be greatly beneficial. The ideal candidate will have strong communication skills, a drive to grow and foster relationships with clients, and the ability to educate businesses on the benefits of fibre optic networks. In this highly dynamic position, you will have the opportunity to learn and grow in your career and within the organization.Responsibilities & Key Duties include:Sales and Lead Generation:Sell telMAX telecommunications services (fibre optics, internet, VOIP, etc.) to businesses, property managers, and building owners.Generate, qualify, and manage a strong pipeline of warm and cold leads to meet sales quotas and targets.Conduct outreach via cold calling, emails, and networking to identify potential customers within your territory.Manage the full sales cycle from prospecting to closing deals.Customer Relations & Service:Build and foster strong, long-term relationships with clients, ensuring telMAX is positioned as a trusted partner for their telecom needs.Educate customers about telMAX’s products, services, bundles, and promotions to meet their unique business requirements.Provide exceptional customer service throughout the sales process and post-sale to ensure customer satisfaction and retention.Sales Strategy & Management:Collaborate with internal teams to develop tailored telecom solutions that align with client needs.Negotiate contracts and agreements, ensuring deals are mutually beneficial for both telMAX and the customer.Continuously update and maintain accurate sales records, data, and activities in the CRM system.Market Intelligence & Feedback:Track and analyze customer feedback, market trends, and competitive landscape to contribute to product development and pricing strategies.Provide insights and recommendations to management on customer needs and ways to enhance service offerings.Represent telMAX professionally and ethically at all times, adhering to company policies, procedures, and guidelines.Attributes:Strong written and verbal communication skills.Excellent ability to build rapport with clients and maintain lasting business relationships.Knowledge of business-grade internet and telecommunications solutions.Familiarity with VoIP systems and telecommunication technologies.Past telecom sales experience or relevant B2B sales experience preferred.Proficiency in CRM systems and managing a contact funnel.Strong organizational skills with attention to detail and accuracy.Ability to cross-sell multiple telecom products and services.Proven ability to meet and exceed monthly sales quotas.High level of self-motivation and drive to succeed in a fast-paced, competitive environment.Willingness to support clients post-sale to ensure ongoing satisfaction and resolve any issues.Education:Bachelor’s degree in Business, Communications, Marketing, or a related field is preferred but not mandatory.Relevant certifications or training in telecommunications, sales, or customer relationship management would be an asset.Experience:Minimum of 2-3 years of B2B outside sales experience, preferably within the telecommunications or related industries.Demonstrated experience working with and achieving sales targets/quotas.Proven experience managing and nurturing a client list, maintaining regular contact to drive repeat business.Experience cultivating, maintaining, and using a CRM system to track leads, opportunities, and customer interactions.Basic knowledge of network design and telecommunications infrastructure is highly beneficial.Why you Should Join telMAX Inc.We are a dynamic organization that is growing and you don’t want to miss out on the fun.We offer a competitive compensation package!Flexible working environment, yes you can work from home or the office… what works for you?Benefits (Medical, Dental, and Vision)Health Spending Account (HSA)RRSP matching programBonusesAnd so much more…Apply now to be part of our exciting journey!Equity StatementtelMAX Inc. is an equal opportunity employer. We welcome applications from all Canadian citizens and permanent residents.Application Process Interested applicants can apply using the “Apply” option on the posting or send their resume to peopleoperations@telmax.com referencing “Telecommunications Sales Specialist” in the subject line. telMAX Inc. invites applications from all qualified candidates; however Canadian citizens and permanent residents may be given priority.
Community LiaisonAbout telMAX Inc.:telMAX is a private equity backed all fiber digital infrastructure platform that provides a 21st Century alternative to traditional telecom networks. Recognized for three consecutive years as Canada’s Fastest ISP with an industry leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario.
Your Position & How You Will Contribute:Reporting to the VP, Sales, as a Community Liaison at telMAX, you will play a key role in introducing our innovative fibre optic services to residents and businesses across Southern Ontario. You’ll represent our brand, engage with the community, and help generate leads for our sales team. This position offers a dynamic and growth-oriented opportunity for individuals passionate about connecting people to reliable internet solutions. You’ll be responsible for building relationships, driving awareness, and helping to expand our customer base.
Responsibilities & Key Duties include:Community Outreach: Act as a telMAX ambassador by engaging with residents and businesses on their doorsteps, educating them about the advantages of our fibre optic services and how telMAX can benefit their internet and communication needs.Lead Generation: Identify and generate new leads through door-to-door interactions and community engagement. Collaborate with the sales team to convert these leads into sales opportunities.Customer Education: Provide clear, engaging, and concise information about telMAX's services, answering any questions residents may have, and helping them understand the value of our services.Problem-Solving & Support: Work proactively with residents and businesses to address any concerns or questions related to the service offerings and ensure satisfaction.Team Collaboration: Work alongside other team members to manage inquiries and share valuable insights with the sales team to enhance lead conversion efforts.Continuous Learning: Keep up to date with telMAX's products and services to effectively communicate with potential customers and ensure accurate information is provided.Travel & Flexibility: Ability to travel to different neighborhoods, spending up to 75% of the time in the field.
Attributes:Positivity: Consistently radiates optimism, uplifting others through words, actions, and demeanor. Possesses a natural ability to brighten someone’s day.Customer-Focused: Experience in a customer-facing role with strong communication skills. Ability to actively listen and respond professionally to community members.Lead Generation Experience: Previous experience in lead generation, sales, or marketing is a plus.Problem-Solving: Ability to handle challenges and concerns from residents professionally and promptly.Independent & Team-Oriented: Comfortable working both independently and as part of a team in a fast-paced, dynamic environment.Communication Skills: Strong verbal and written communication skills, with the ability to explain complex services clearly and engagingly.Organized & Detail-Oriented: Strong time management, organizational skills, and attention to detail are crucial for success in this role.
Education:DCS / DEC (preferred)Licence/Certification:"G" Driving Licence (required)
Experience:2-5 years related experience requiredExperience in working as part of a multi disciplinary team.Excellent time management capabilitiesDriving license and own car are essential.
Why you Should Join telMAX Inc.We are a dynamic organization that is growing and you don’t want to miss out on the fun. We offer a competitive compensation package!Hybrid Positions!Benefits (Medical, Dental, and Vision)Health Spending Account (HSA)RRSP matching programVariable Compensation PlansAnd so much more…Apply now to be part of our exciting journey!
Equity StatementtelMAX Inc. is an equal opportunity employer. We welcome applications from all Canadian citizens and permanent residents.
ImPACT ValuesPerformance & CommitmentAgility & CollaborationCustomer CentricityTrust & Integrity
Application ProcessInterested applicants can apply using the “Apply” option on the posting or send their resume to peopleoperations@telmax.comreferencing “Community Liaison” in the subject line. telMAX Inc. invites applications from all qualified candidates; however Canadian citizens and permanent residents may be given priority.
About telMAX Inc.:
telMAX has been designing and building a cutting-edge telecommunications platform using the most advanced technology available. Recognised for three consecutive years as Canada’s Fastest ISP, telMAX has ambitious plans to bring its 100% fibre networks to residential and business customers in Ontario.
Your Position & How You Will Contribute:Based in York Region in a hybrid working environment – Reporting to the Director of Business Sales. The Business Development Executive Sales will be responsible for leading telMAX’s entry into the commercial market. You will generate and qualify customer leads, communicate with Businesses, Property Management ad Building Owners within our geographic footprint, qualify their telecom needs and goals, and create a solution using our state-of-the-art fibre optic services. A knowledge of network systems, fibre optics, and past telecom experience would be greatly beneficial. The ideal candidate will have strong communication skills, a drive to grow and foster relationships with clients, and the ability to educate businesses on the benefits of fibre optic networks. In this highly dynamic position, you will have the opportunity to learn and grow in your career and within the organization.
Responsibilities & Key Duties include:
Sales and Lead Generation:Sell telMAX telecommunications services (fibre optics, internet, VOIP, etc.) to businesses, property managers, and building owners.Generate, qualify, and manage a strong pipeline of warm and cold leads to meet sales quotas and targets.Conduct outreach via cold calling, emails, and networking to identify potential customers within your territory.Manage the full sales cycle from prospecting to closing deals.Customer Relations & Service:Build and foster strong, long-term relationships with clients, ensuring telMAX is positioned as a trusted partner for their telecom needs.Educate customers about telMAX’s products, services, bundles, and promotions to meet their unique business requirements.Provide exceptional customer service throughout the sales process and post-sale to ensure customer satisfaction and retention.
Sales Strategy & Management:Collaborate with internal teams to develop tailored telecom solutions that align with client needs.Negotiate contracts and agreements, ensuring deals are mutually beneficial for both telMAX and the customer.Continuously update and maintain accurate sales records, data, and activities in the CRM system.Market Intelligence & Feedback:Track and analyze customer feedback, market trends, and competitive landscape to contribute to product development and pricing strategies.Provide insights and recommendations to management on customer needs and ways to enhance service offerings.Represent telMAX professionally and ethically at all times, adhering to company policies, procedures, and guidelines.
Attributes:Strong written and verbal communication skills.Excellent ability to build rapport with clients and maintain lasting business relationships.Knowledge of business-grade internet and telecommunications solutions.Familiarity with VoIP systems and telecommunication technologies.Past telecom sales experience or relevant B2B sales experience preferred.Proficiency in CRM systems and managing a contact funnel.Strong organizational skills with attention to detail and accuracy.Ability to cross-sell multiple telecom products and services.Proven ability to meet and exceed monthly sales quotas.High level of self-motivation and drive to succeed in a fast-paced, competitive environment.Willingness to support clients post-sale to ensure ongoing satisfaction and resolve any issues.
Education:Bachelor’s degree in Business, Communications, Marketing, or a related field is preferred but not mandatory.Relevant certifications or training in telecommunications, sales, or customer relationship management would be an asset.
Experience:Minimum of 2-3 years of B2B outside sales experience, preferably within the telecommunications or related industries.Demonstrated experience working with and achieving sales targets/quotas.Proven experience managing and nurturing a client list, maintaining regular contact to drive repeat business.Experience cultivating, maintaining, and using a CRM system to track leads, opportunities, and customer interactions.Basic knowledge of network design and telecommunications infrastructure is highly beneficial.
Why you Should Join telMAX Inc.We are a dynamic organization that is growing and you don’t want to miss out on the fun.We offer a competitive compensation package!Flexible working environment, yes you can work from home or the office… what works for you?Benefits (Medical, Dental, and Vision)Health Spending Account (HSA)RRSP matching programBonusesAnd so much more…
Apply now to be part of our exciting journey!
Equity StatementtelMAX Inc. is an equal opportunity employer. We welcome applications from all Canadian citizens and permanent residents.
Application Process Interested applicants can apply using the “Apply” option on the posting or send their resume to peopleoperations@telmax.com referencing “Telecommunications Sales Specialist” in the subject line. telMAX Inc. invites applications from all qualified candidates; however Canadian citizens and permanent residents may be given priority.
Field Operations Contract Manager
About telMAX Inc.:telMAX has been designing and building a cutting-edge telecommunications platform using the most advanced technology available. Recognized for three consecutive years as Canada’s Fastest ISP, telMAX has ambitious plans to bring its 100% fibre networks to residential and business customers in Ontario.
Your Position & How You Will Contribute:We are seeking a highly organized and detail-oriented Contract Manager to oversee, subcontractor management, and coordination for our residential, business, and multi-dwelling unit (MDU), installations. This role requires a dynamic individual with a solid understanding of telecom operations and installation, contract management, and the ability to manage small projects from initiation through completion. The Contract Manager will play a critical role in ensuring installation services meet quality, timeline, and budget expectations through appropriate control measures while fostering strong relationships with internal teams and external partners.
Responsibilities:Contract Management:Develop relationships, evaluate and support vendor selection, negotiate pricing and terms, and manage subcontractor performance and contract compliance.Coordinate with internal teams to ensure contract alignment with company policies and objectives.Analyze contract terms and ensure compliance with industry standards and regulatory requirements.Validate performance metrics of subcontractors and optimize performance deliverables while maintaining cost structures.
Subcontractor Management:Onboard, and oversee subcontractors for telecom installations, ensuring adherence to quality and safety standards.Monitor subcontractor performance, addressing issues, and implementing corrective actions as needed.Ensure subcontractors are compliant with process and safety guidelines and adhere to project specifications.
Project Management:Lead small-scale installation projects, including business and residential MDU installations.Coordinate project planning, resource allocation, timeline management, and budget tracking.Oversee site assessments and documentation requirements.Ensure installations are completed according to specifications, resolving any issues that may arise.
Communication:Serve as the primary point of contact between subcontractors, and internal teams,.Provide regular status updates and address any project-related concerns.Work with cross-functional teams to ensure alignment on project goals, deliverables, and timelines.
Quality Assurance and Risk Management:Define clear processes and quality measures for installation projectsEstablish quality control measures for all installations.Identify potential risks and implement mitigation strategies to prevent delays or cost overruns.Conduct post-project evaluations and document lessons learned to improve future projects.
Reporting and Documentation:Maintain accurate and up-to-date records of all field operations contracts, project documents, and communications.Prepare project reports, including financial tracking and performance metrics, to report on project success and areas for improvement.
Education:Bachelor’s degree in business, telecommunications, project management, or a related field.PMP, PRINCE2, or similar project management certification.
Experience:5+ years of experience in telecom field operations, subcontractor management, and/or project management.Experience with fibre, wireless, or broadband customer installations.Familiarity with safety and compliance standards in telecom operations.Hands on experience in design, implementation and installation in FTTH environmentsKnowledge of telecommunications industry standards and regulationsProven track record of managing small to medium-sized projects within established timelines and budgets.Strong negotiation, communication, and interpersonal skills.Well developed process definition and documentation abilitiesAbility to work collaboratively in a fast-paced environment.Working knowledge of splicing, cabling, and networking essentials
Why you Should Join telMAX Inc.We are a dynamic organization that is growing and you don’t want to miss out on the fun.We offer a competitive compensation package!Hybrid Positions!Benefits (Medical, Dental, and Vision)Health Spending Account (HSA)RRSP matching programVariable CompensationAnd so much more…Apply now to be part of our exciting journey!
Equity StatementtelMAX Inc. is an equal opportunity employer. We welcome applications from all Canadian citizens and permanent residents.
Application ProcessInterested applicants can apply using the “Apply” option on the posting or send their resume to peopleoperations@telmax.comreferencing “Field Operations Contract Manager” in the subject line. telMAX Inc. invites applications from all qualified candidates; however Canadian citizens and permanent residents may be given priority.
Field Operations Contract Manager About telMAX Inc.: telMAX has been designing and building a cutting-edge telecommunications platform using the most advanced technology available. Recognized for three consecutive years as Canada’s Fastest ISP, telMAX has ambitious plans to bring its 100% fibre networks to residential and business customers in Ontario. Your Position & How You Will Contribute: We are seeking a highly organized and detail-oriented Contract Manager to oversee, subcontractor management, and coordination for our residential, business, and multi-dwelling unit (MDU), installations. This role requires a dynamic individual with a solid understanding of telecom operations and installation, contract management, and the ability to manage small projects from initiation through completion. The Contract Manager will play a critical role in ensuring installation services meet quality, timeline, and budget expectations through appropriate control measures while fostering strong relationships with internal teams and external partners. Responsibilities: Contract Management: Develop relationships, evaluate and support vendor selection, negotiate pricing and terms, and manage subcontractor performance and contract compliance. Coordinate with internal teams to ensure contract alignment with company policies and objectives. Analyze contract terms and ensure compliance with industry standards and regulatory requirements. Validate performance metrics of subcontractors and optimize performance deliverables while maintaining cost structures. Subcontractor Management: Onboard, and oversee subcontractors for telecom installations, ensuring adherence to quality and safety standards. Monitor subcontractor performance, addressing issues, and implementing corrective actions as needed. Ensure subcontractors are compliant with process and safety guidelines and adhere to project specifications. Project Management: Lead small-scale installation projects, including business and residential MDU installations. Coordinate project planning, resource allocation, timeline management, and budget tracking. Oversee site assessments and documentation requirements. Ensure installations are completed according to specifications, resolving any issues that may arise. Communication: Serve as the primary point of contact between subcontractors, and internal teams,. Provide regular status updates and address any project-related concerns. Work with cross-functional teams to ensure alignment on project goals, deliverables, and timelines. Quality Assurance and Risk Management: Define clear processes and quality measures for installation projects Establish quality control measures for all installations. Identify potential risks and implement mitigation strategies to prevent delays or cost overruns. Conduct post-project evaluations and document lessons learned to improve future projects. Reporting and Documentation: Maintain accurate and up-to-date records of all field operations contracts, project documents, and communications. Prepare project reports, including financial tracking and performance metrics, to report on project success and areas for improvement. Education: Bachelor’s degree in business, telecommunications, project management, or a related field. PMP, PRINCE2, or similar project management certification. Experience: 5+ years of experience in telecom field operations, subcontractor management, and/or project management. Experience with fibre, wireless, or broadband customer installations. Familiarity with safety and compliance standards in telecom operations. Hands on experience in design, implementation and installation in FTTH environments Knowledge of telecommunications industry standards and regulations Proven track record of managing small to medium-sized projects within established timelines and budgets. Strong negotiation, communication, and interpersonal skills. Well developed process definition and documentation abilities Ability to work collaboratively in a fast-paced environment. Working knowledge of splicing, cabling, and networking essentials Why you Should Join telMAX Inc. We are a dynamic organization that is growing and you don’t want to miss out on the fun. We offer a competitive compensation package! Hybrid Positions! Benefits (Medical, Dental, and Vision) Health Spending Account (HSA) RRSP matching program Variable Compensation And so much more… Apply now to be part of our exciting journey! Equity Statement telMAX Inc. is an equal opportunity employer. We welcome applications from all Canadian citizens and permanent residents. Application Process Interested applicants can apply using the “Apply” option on the posting or send their resume to peopleoperations@telmax.com referencing “ Field Operations Contract Manager ” in the subject line. telMAX Inc. invites applications from all qualified candidates; however Canadian citizens and permanent residents may be given priority.
Job DescriptionAbout telMAX Inc.:
telMAX has been designing and building a cutting-edge telecommunications platform using the most advanced technology available. Recognised for three consecutive years as Canada’s Fastest ISP, telMAX has ambitious plans to bring its 100% fibre networks to residential and business customers in Ontario.
Your Position & How You Will Contribute:Based in York Region in a hybrid working environment – Reporting to the Director of Business Sales. The Business Development Executive Sales will be responsible for leading telMAX’s entry into the commercial market. You will generate and qualify customer leads, communicate with Businesses, Property Management ad Building Owners within our geographic footprint, qualify their telecom needs and goals, and create a solution using our state-of-the-art fibre optic services. A knowledge of network systems, fibre optics, and past telecom experience would be greatly beneficial. The ideal candidate will have strong communication skills, a drive to grow and foster relationships with clients, and the ability to educate businesses on the benefits of fibre optic networks. In this highly dynamic position, you will have the opportunity to learn and grow in your career and within the organization.
Responsibilities & Key Duties include:
Sales and Lead Generation:Sell telMAX telecommunications services (fibre optics, internet, VOIP, etc.) to businesses, property managers, and building owners.Generate, qualify, and manage a strong pipeline of warm and cold leads to meet sales quotas and targets.Conduct outreach via cold calling, emails, and networking to identify potential customers within your territory.Manage the full sales cycle from prospecting to closing deals.Customer Relations & Service:Build and foster strong, long-term relationships with clients, ensuring telMAX is positioned as a trusted partner for their telecom needs.Educate customers about telMAX’s products, services, bundles, and promotions to meet their unique business requirements.Provide exceptional customer service throughout the sales process and post-sale to ensure customer satisfaction and retention.
Sales Strategy & Management:Collaborate with internal teams to develop tailored telecom solutions that align with client needs.Negotiate contracts and agreements, ensuring deals are mutually beneficial for both telMAX and the customer.Continuously update and maintain accurate sales records, data, and activities in the CRM system.Market Intelligence & Feedback:Track and analyze customer feedback, market trends, and competitive landscape to contribute to product development and pricing strategies.Provide insights and recommendations to management on customer needs and ways to enhance service offerings.Represent telMAX professionally and ethically at all times, adhering to company policies, procedures, and guidelines.
Attributes:Strong written and verbal communication skills.Excellent ability to build rapport with clients and maintain lasting business relationships.Knowledge of business-grade internet and telecommunications solutions.Familiarity with VoIP systems and telecommunication technologies.Past telecom sales experience or relevant B2B sales experience preferred.Proficiency in CRM systems and managing a contact funnel.Strong organizational skills with attention to detail and accuracy.Ability to cross-sell multiple telecom products and services.Proven ability to meet and exceed monthly sales quotas.High level of self-motivation and drive to succeed in a fast-paced, competitive environment.Willingness to support clients post-sale to ensure ongoing satisfaction and resolve any issues.
Education:Bachelor’s degree in Business, Communications, Marketing, or a related field is preferred but not mandatory.Relevant certifications or training in telecommunications, sales, or customer relationship management would be an asset.
Experience:Minimum of 2-3 years of B2B outside sales experience, preferably within the telecommunications or related industries.Demonstrated experience working with and achieving sales targets/quotas.Proven experience managing and nurturing a client list, maintaining regular contact to drive repeat business.Experience cultivating, maintaining, and using a CRM system to track leads, opportunities, and customer interactions.Basic knowledge of network design and telecommunications infrastructure is highly beneficial.
Why you Should Join telMAX Inc.We are a dynamic organization that is growing and you don’t want to miss out on the fun.We offer a competitive compensation package!Flexible working environment, yes you can work from home or the office… what works for you?Benefits (Medical, Dental, and Vision)Health Spending Account (HSA)RRSP matching programBonusesAnd so much more…
Apply now to be part of our exciting journey!
Equity StatementtelMAX Inc. is an equal opportunity employer. We welcome applications from all Canadian citizens and permanent residents.
Application Process Interested applicants can apply using the “Apply” option on the posting or send their resume to peopleoperations@telmax.com referencing “Telecommunications Sales Specialist” in the subject line. telMAX Inc. invites applications from all qualified candidates; however Canadian citizens and permanent residents may be given priority.
Job DescriptionCommunity LiaisonAbout telMAX Inc.:telMAX is a private equity backed all fiber digital infrastructure platform that provides a 21st Century alternative to traditional telecom networks. Recognized for three consecutive years as Canada’s Fastest ISP with an industry leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario.
Your Position & How You Will Contribute:Reporting to the VP, Sales, as a Community Liaison at telMAX, you will play a key role in introducing our innovative fibre optic services to residents and businesses across Southern Ontario. You’ll represent our brand, engage with the community, and help generate leads for our sales team. This position offers a dynamic and growth-oriented opportunity for individuals passionate about connecting people to reliable internet solutions. You’ll be responsible for building relationships, driving awareness, and helping to expand our customer base.
Responsibilities & Key Duties include:Community Outreach: Act as a telMAX ambassador by engaging with residents and businesses on their doorsteps, educating them about the advantages of our fibre optic services and how telMAX can benefit their internet and communication needs.Lead Generation: Identify and generate new leads through door-to-door interactions and community engagement. Collaborate with the sales team to convert these leads into sales opportunities.Customer Education: Provide clear, engaging, and concise information about telMAX's services, answering any questions residents may have, and helping them understand the value of our services.Problem-Solving & Support: Work proactively with residents and businesses to address any concerns or questions related to the service offerings and ensure satisfaction.Team Collaboration: Work alongside other team members to manage inquiries and share valuable insights with the sales team to enhance lead conversion efforts.Continuous Learning: Keep up to date with telMAX's products and services to effectively communicate with potential customers and ensure accurate information is provided.Travel & Flexibility: Ability to travel to different neighborhoods, spending up to 75% of the time in the field.
Attributes:Positivity: Consistently radiates optimism, uplifting others through words, actions, and demeanor. Possesses a natural ability to brighten someone’s day.Customer-Focused: Experience in a customer-facing role with strong communication skills. Ability to actively listen and respond professionally to community members.Lead Generation Experience: Previous experience in lead generation, sales, or marketing is a plus.Problem-Solving: Ability to handle challenges and concerns from residents professionally and promptly.Independent & Team-Oriented: Comfortable working both independently and as part of a team in a fast-paced, dynamic environment.Communication Skills: Strong verbal and written communication skills, with the ability to explain complex services clearly and engagingly.Organized & Detail-Oriented: Strong time management, organizational skills, and attention to detail are crucial for success in this role.
Education:DCS / DEC (preferred)Licence/Certification:"G" Driving Licence (required)
Experience:2-5 years related experience requiredExperience in working as part of a multi disciplinary team.Excellent time management capabilitiesDriving license and own car are essential.
Why you Should Join telMAX Inc.We are a dynamic organization that is growing and you don’t want to miss out on the fun. We offer a competitive compensation package!Hybrid Positions!Benefits (Medical, Dental, and Vision)Health Spending Account (HSA)RRSP matching programVariable Compensation PlansAnd so much more…Apply now to be part of our exciting journey!
Equity StatementtelMAX Inc. is an equal opportunity employer. We welcome applications from all Canadian citizens and permanent residents.
ImPACT ValuesPerformance & CommitmentAgility & CollaborationCustomer CentricityTrust & Integrity
Application ProcessInterested applicants can apply using the “Apply” option on the posting or send their resume to peopleoperations@telmax.comreferencing “Community Liaison” in the subject line. telMAX Inc. invites applications from all qualified candidates; however Canadian citizens and permanent residents may be given priority.
Job DescriptionField Operations Contract Manager
About telMAX Inc.:telMAX has been designing and building a cutting-edge telecommunications platform using the most advanced technology available. Recognized for three consecutive years as Canada’s Fastest ISP, telMAX has ambitious plans to bring its 100% fibre networks to residential and business customers in Ontario.
Your Position & How You Will Contribute:We are seeking a highly organized and detail-oriented Contract Manager to oversee, subcontractor management, and coordination for our residential, business, and multi-dwelling unit (MDU), installations. This role requires a dynamic individual with a solid understanding of telecom operations and installation, contract management, and the ability to manage small projects from initiation through completion. The Contract Manager will play a critical role in ensuring installation services meet quality, timeline, and budget expectations through appropriate control measures while fostering strong relationships with internal teams and external partners.
Responsibilities:Contract Management:Develop relationships, evaluate and support vendor selection, negotiate pricing and terms, and manage subcontractor performance and contract compliance.Coordinate with internal teams to ensure contract alignment with company policies and objectives.Analyze contract terms and ensure compliance with industry standards and regulatory requirements.Validate performance metrics of subcontractors and optimize performance deliverables while maintaining cost structures.
Subcontractor Management:Onboard, and oversee subcontractors for telecom installations, ensuring adherence to quality and safety standards.Monitor subcontractor performance, addressing issues, and implementing corrective actions as needed.Ensure subcontractors are compliant with process and safety guidelines and adhere to project specifications.
Project Management:Lead small-scale installation projects, including business and residential MDU installations.Coordinate project planning, resource allocation, timeline management, and budget tracking.Oversee site assessments and documentation requirements.Ensure installations are completed according to specifications, resolving any issues that may arise.
Communication:Serve as the primary point of contact between subcontractors, and internal teams,.Provide regular status updates and address any project-related concerns.Work with cross-functional teams to ensure alignment on project goals, deliverables, and timelines.
Quality Assurance and Risk Management:Define clear processes and quality measures for installation projectsEstablish quality control measures for all installations.Identify potential risks and implement mitigation strategies to prevent delays or cost overruns.Conduct post-project evaluations and document lessons learned to improve future projects.
Reporting and Documentation:Maintain accurate and up-to-date records of all field operations contracts, project documents, and communications.Prepare project reports, including financial tracking and performance metrics, to report on project success and areas for improvement.
Education:Bachelor’s degree in business, telecommunications, project management, or a related field.PMP, PRINCE2, or similar project management certification.
Experience:5+ years of experience in telecom field operations, subcontractor management, and/or project management.Experience with fibre, wireless, or broadband customer installations.Familiarity with safety and compliance standards in telecom operations.Hands on experience in design, implementation and installation in FTTH environmentsKnowledge of telecommunications industry standards and regulationsProven track record of managing small to medium-sized projects within established timelines and budgets.Strong negotiation, communication, and interpersonal skills.Well developed process definition and documentation abilitiesAbility to work collaboratively in a fast-paced environment.Working knowledge of splicing, cabling, and networking essentials
Why you Should Join telMAX Inc.We are a dynamic organization that is growing and you don’t want to miss out on the fun.We offer a competitive compensation package!Hybrid Positions!Benefits (Medical, Dental, and Vision)Health Spending Account (HSA)RRSP matching programVariable CompensationAnd so much more…Apply now to be part of our exciting journey!
Equity StatementtelMAX Inc. is an equal opportunity employer. We welcome applications from all Canadian citizens and permanent residents.
Application ProcessInterested applicants can apply using the “Apply” option on the posting or send their resume to peopleoperations@telmax.comreferencing “Field Operations Contract Manager” in the subject line. telMAX Inc. invites applications from all qualified candidates; however Canadian citizens and permanent residents may be given priority.
