Overview Now Hiring: Automotive Sales Professional – Unleash Your Earning Potential, Join a High-Energy Team, and Help Customers Find Their Dream Ride! Turn Your Passion for Cars into a High-Earning Career! We’re on the lookout for a motivated and customer-focused Automotive Sales Professional to join our fast-paced, high-performing team. If you're energetic, outgoing, and love helping people, this is your opportunity to shine in a career where the sky’s the limit Job Title Non-Prime Finance Manager Location 1655 Upper James Street, Hamilton, Ontario L9B 2J1 Management Training Program – Grow into a General Manager Are you driven to take the next step in your career and learn how to run your own dealership? At The 401 Group of Companies, we are offering a Management Training Program designed to develop you into a future General Manager. Responsibilities Client Acquisition & Lead Generation: Learn how to attract and retain customers using our top-tier lead generation tools. Vehicle Acquisition: Select from over 1,000 vehicles to meet client needs and manage inventory. Finance Management: Structure and secure financing deals by working directly with financial institutions. Inventory Management: Oversee inventory to ensure optimal vehicle selection and availability. Payroll Management: Gain experience managing commission, bonuses, and salaries for employees. Compliance & Lender Relations: Ensure all financial and legal requirements are met while maintaining strong lender relationships. Employee Recruitment & Management: Recruit, manage, and lead your own team. ESA Compliance: Ensure adherence to the Employment Standards Act (ESA) for smooth operations. What We Offer A comprehensive Management Training Program to fast-track your growth into a General Manager role. Experience in all key areas of dealership operations. A dynamic, growth-oriented environment where you can make a significant impact. Access to Tier-1 leads and guidance from experienced trainers. Apply Ready to learn how to run a dealership? Apply today and kick-start your journey to becoming a General Manager with The 401 Group! About The 401 Group The 401 Group of Companies, is proud to be recognized as one of Canada\'s fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren’t limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats. EEO / Accommodations Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR at or care Note We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we are unable to confirm receipt of individual applications or resumes. #J-18808-Ljbffr
Now Hiring: Dynamic Fixed Operations Manager – Lead Service & Parts to Peak Performance, Drive Profitability, and Deliver an Unmatched Customer Experience! As a Regional Fixed Operations Manager, you will play a pivotal role in overseeing and optimizing our regional locations. From managing service departments, leading a team of dedicated employees to deliver top-notch service and building relationships along the way as you embrace the perks of traveling to our various locations At the 401 Group of Companies we are dedicated to setting new standards of excellence in the automotive industry. With our consistent growth and innovation, we are looking for a Regional Fixed Operations Manager to help drive our continued success. Location: Barrie Kia Compensation: Up to $100,000 per year Your Key Responsibilities : Responsiblefor profitmanagement - must examine department financial statements, including expenses and revenue, to ensure the department's profitability Develop and maintain a culture that values excellent customer service through effective training, supervision, coaching and talent management Review and implement Service Centre policies and procedures that improve the customer experience through high quality service and rapport building Develop and implement a long-term strategy and action plan to attract and retain customers Understand and maintain warranty platforms
Ordering parts with company and OEM guidelines Knowledge of parts pricing procedures Understand and maintain warranty platforms Establish and maintain good relationships with wholesale customers Professionally and effectively resolve customer and employee complaints and concerns Ensure compliance with Health and Safety and all other workplace regulations and policies Oversee multiple Service and Parts departments and ensure that the parts department is properly staffed, providing coverage during all scheduled business hours Maintain an active parts and accessories inventory with appropriate days of supply, minimizing obsolescence and improving turnover rates Develop and grow external (CP/W) parts and accessories sales including wholesale accounts Ensure compliance with 401 and OEM policies and procedures such as to maintain accurate warranty 10 bin, clean and presentable merchandising areas including parts storage. Ensure the highest level of customersatisfaction
Report any non-compliant issues directly and immediately to themanagement Manage cash and credit/debit receipts per companypolicy Manage the PBS system and ensure that all parts orders are properly received, tracked, stored, and invoiced accurately Perform physical inventory counts as required which may be required during off business hours Other duties as assigned What You Bring to the Table: 12 Grade Diploma or equivalent Minimum 5years Service Manager experiencein the automotive industry G Driver's license and a clean driver's abstract Strong understanding of automotive parts Excellent communication, interpersonal and time management skills Ability to adapt to a changing environment and meet deadlines Technically savvy Experience with PBS software is considered an asset Must have the ability to multi-task and work under pressure Must be willing to be flexible with work schedule and willingness to travel on a regular basis
So why work for us? The 401 Group of Companies is privately owned and 100% Canadian 40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub" A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks. Personalized coaching, mentoring, and training focused on both individual growth and team success. Empowering you to grow with meaningful career path planning and advancement opportunities. Health & wellness benefit enrollment opportunities Employee referral bonus opportunities Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop Restaurant and Wine Bar. Perkopolis Enrollment On-site Parking
The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats. If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless! Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code.The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, or We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.
#J-18808-Ljbffr
Overview NOW HIRING: Skilled Recruiter - We’re Searching for a Passionate Recruiter to Build Meaningful Connections, Develop Strong Candidate Pipelines, and Play a Vital Role in Helping Our Company Grow by Bringing Exceptional People Into the Right Opportunities At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leaders in all aspects of who they aspire to be daily. Location: 2180 Eagle Street North, Cambridge Hours: On-site Monday to Friday 8 am to 5 pm We are seeking to add a Recruiter to our team to drive our recruitment and onboarding processes. The suitable candidate for this role must also be incredibly upbeat and personable as part of the role is highlighting our company culture and welcoming new employees into our dealer group. Our business is fast paced, ever growing and changing and therefore, we need someone who can jump right in and never miss a beat. What You Will Be Doing Complete preliminary phone screenings based on position or schedule interviews Create engaging job postings and source candidates Follow up with candidates throughout the candidate pipeline Complete reference checks and other preliminary checks prior to extending an offer Create orientation folders and ensure new employees are set up for success on their first day Support onboarding tasks through credential creation Review completed orientation documents and follow up with new employees as required Filing and other recruitment/onboarding tasks as required Additional duties as assigned What You Bring to the Table Completion of a Human Resource Management diploma or certificate program is considered an asset Previous HR experience is considered an asset Excellent judgement, professionalism, maturity and problem solving skills Ability to maintain confidentiality Strong communication and interpersonal skills Natural ability to build long lasting relationships with candidates and employees Multitasking, time-management skills and the ability to prioritize tasks Above average computer skills HRIS experience is considered an asset Valid G Driver's License and acceptable driving record Why Work for Us The 401 Group of Companies is privately owned and 100% Canadian 40+ state-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service Hub A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks. Personalized coaching, mentoring, and training focused on both individual growth and team success. Empowering you to grow with meaningful career path planning and advancement opportunities. Health & wellness benefit enrollment opportunities Employee referral bonus opportunities Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop Restaurant and Wine Bar. Perkopolis Enrollment On-site Parking The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren’t limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats. Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, or We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes. #J-18808-Ljbffr
Have you ever thought that sales is for you but don’t have what you think is the necessary experience? Do you have a passion for selling and a zest for interacting face to face with clients? Are you someone who can talk to anyone? Automotive sales within the 401 Group may be the place for you. NO EXPERIENCE NECESSARY as we train ALL EMPLOYEES on a continuous basis. Our aggressive commission based pay plan allows you to focus on accomplishing a financial income you may not have realized possible! If you feel that you are being held back in your current role, THIS IS THE OPPORTUNITY FOR YOU! When other dealerships are cutting commission rates, we’re looking to pay you MORE! Plenty of bonus and growth opportunities available across Ontario! What We Offer Work by Appointment and through walk-ins Ability to sell from the new and used inventory of multiple locations and multiple manufacturers Manage your own portfolio of Clients Sales Process, Customer service and lead management training Brands that consumers trust Extensive Automotive Exclusive training program Continuous support from elite closers Plenty of inventory Achievable bonus opportunities Draw paid twice monthly These are some of the many reasons why the grass is greener at the 401 Group of Companies! Location: 353 Manitou Dr Kitchener, Ontario N2C 1L5 Compensation: Up to $200,000 per year Earning potential is based on your ability to sell effectively. Hours: Open availability Monday to Thursday 9 am to 8 pm, Friday and Saturday 9 am to 5 pm What You Will Be Doing Work with customers to identify their wants and needs based on approval rates Create relationships through phone consults and in-person meetings Conduct sales and leasing of vehicles in accordance with dealership procedures Familiarize yourself with competitive products Monitor DealerTrack for leads Schedule appointments with customers Close sales by overcoming objections, negotiating price, completing sales/purchase contracts, explaining/offering warranties, services, and financing Demonstrate vehicle features by explaining characteristics and capabilities Follow-up with customers after delivery of their vehicle to ensure that they are satisfied and to maintain the relationship for future purchases Follow all OMVIC & MVDA regulations What You Bring to the Table The 3 A’s – Aggressive, Assertive, and Ambitious HUNGER – We don’t want average, we want go-getters! Valid G Driver's License and acceptable driving record OMVIC license is an asset Ability to thrive in a fast-paced work environment Strong communication skills Friendly attitude and positive team participation skills Technically savvy The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren’t limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats. If you have a growth mindset like us, we'd love to see your resume and have a conversation. Opportunities at the 401 Group of Companies are endless! #INDCOM Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, or We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes. #J-18808-Ljbffr
Have you ever thought that sales is for you but don’t have what you think is the necessary experience? Do you have a passion for selling and a zest for interacting face to face with clients? Are you someone who can talk to anyone? Automotive saleswithin the 401 Groupmay betheplace for you. NO EXPERIENCE NECESSARY as we train ALL EMPLOYEES on a continuous basis. Our aggressive commission based pay plan allows you to focus on accomplishing a financial income you may not have realized possible! If you feel that you are being held back in your current role,THIS IS THE OPPORTUNITY FOR YOU! When other dealerships are cutting commission rates, we’re looking to pay you MORE! Plenty of bonus and growth opportunities available across Ontario! What We Offer: Work by Appointment and through walk-ins Ability to sell from the new and used inventory of multiple locations and multiple manufacturers Manage your own portfolio of Clients Sales Process, Customer service and lead management training Brands that consumers trust Extensive Automotive Exclusive training program Continuous support from elite closers Plenty of inventory Achievable bonus opportunities Draw paid twice monthly These are some of the many reasons why the grass is greener at the 401 Group of Companies! Location: 2100 Kingsway Drive Sudbury, Ontario P3B 2G2 (Sudbury Mitsubishi) Compensation: Up to $200,000 per year (SIGNING BONUS) Earning potential is based on your ability to sell effectively. Hours: Open availability Monday to Thursday 9 am to 8 pm, Friday and Saturday 9 am to 5 pm What You Will Be Doing: Work with customers to identify their wants and needs based on approval rates Create relationships through phone consults and in-person meetings Conduct sales and leasing of vehicles in accordance with dealership procedures Familiarize yourself with competitive products Monitor DealerTrack for leads Schedule appointments with customers Close sales by overcoming objections, negotiating price, completing sales/purchase contracts, explaining/offering warranties, services, and financing Demonstrate vehicle features by explaining characteristics and capabilities Follow-up with customers after delivery of their vehicle to ensure that they are satisfied and to maintain the relationship for future purchases Follow all OMVIC & MVDA regulations What You Bring to the Table: The 3 A’s – Aggressive, Assertive, and Ambitious HUNGER – We don’t want average, we want go-getters! Valid G Driver's License and acceptable driving record OMVIC license is an asset Ability to thrive in a fast-paced work environment Strong communication skills Friendly attitude and positive team participation skills Technically savvy The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats. If you have a growth mindset like us, we'd love to see your resume and have a conversation. Opportunities at the 401 Group of Companies are endless! #INDSALES Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code.The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, or We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes. #J-18808-Ljbffr
Join the Excitement at The 401 Group of Companies! Are you ready to elevate your career? The 401 Group of Companies is looking for talented sales professionals to join our team. Located at 1397 Pembroke Street West, Pembroke, Ontario, our dealership offers a dynamic environment for growth and success. What We Offer: Potential earnings up to $200,000+ per year, with limitless growth opportunities Exclusive, comprehensive training programs to fuel your success Flexible working hours to accommodate your lifestyle Who We're Looking For: Experienced automotive sales professionals passionate about cars and customer satisfaction Enthusiastic and energetic individuals eager to make a difference Why Join Us? State-of-the-art facility designed by automotive professionals A high-energy, fast-paced work environment Opportunities for career advancement and personal development Thank you for considering a career with us. We look forward to your application and the possibility of welcoming you to our team. The 401 Group of Companies is proud to be recognized as one of Canada's fastest-growing elite business management groups, offering a full range of automotive, recreational vehicle, powersport, and marine products and services. Our headquarters is located in Cambridge, Ontario, and our brands include Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart, and Grand River Boats. If you share our growth mindset, please submit your resume. Opportunities at The 401 Group of Companies are endless! #INDSALES We are committed to inclusivity and accessibility. Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). For accommodations, contact HR at or . We thank all candidates for their interest. Only those selected for an interview will be contacted. Due to high volume, we cannot confirm receipt of applications. #J-18808-Ljbffr
Overview We are seeking a results-driven Lead Generation Specialist to manage and optimize our digital campaigns across Google and other platforms. This role requires a strong understanding of Google Ads, SEO best practices, and data-driven campaign optimization to consistently attract and convert high-quality leads. You will be responsible for creating and managing ad campaigns, building effective landing pages, tracking conversions, and leveraging analytics to maximize ROI. If you are motivated by measurable results and thrive in a fast-paced digital marketing environment, this role is for you. At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leaders in all aspects of who they aspire to be daily. Location: In Person - Cambridge, ON Compensation: Up to $100,000 per year plus bonuses Full-Time | Monday–Friday Key Responsibilities Develop and manage Google Ads campaigns with a focus on lead form extensions, location targeting, and conversion tracking. Optimize ad spend using bidding strategies (Maximize Clicks, Target CPA, etc.) and Google’s AI tools. Set up and maintain Google Guaranteed profiles to attract verified, high-intent leads. Implement SEO strategies (on-page, off-page, technical) to improve organic visibility and website traffic. Create and test landing pages optimized for conversions. Conduct keyword research and audience analysis to guide campaign strategy. Track, measure, and analyze campaign performance using Google Analytics 4 (GA4) and Google Tag Manager (GTM). Produce performance reports and provide actionable insights for continuous optimization. Collaborate with content and design teams to ensure ad copy, creative, and user experience align with lead generation goals. Required Qualifications Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience). 1–3 years of experience in digital marketing, performance marketing, or lead generation. Strong proficiency in Google Ads campaign management. Hands-on experience with SEO optimization (keywords, on-page, technical). Working knowledge of Google Analytics 4 (GA4) and Google Tag Manager (GTM). Experience in conversion tracking and KPI reporting. Strong analytical skills with the ability to interpret data and make informed decisions. Excellent organizational and communication skills. Preferred Qualifications Google Ads Certifications (Search, Display, Video, Measurement). Google Analytics Certification. Familiarity with CRM systems (HubSpot, Salesforce, etc.). Experience with SEO tools (SEMrush, Ahrefs, Moz). Knowledge of A/B testing frameworks and CRO (Conversion Rate Optimization). Experience creating and managing Google Guaranteed profiles. Understanding of local SEO strategies, including “near me” targeting. Why Join Us? The 401 Group of Companies is privately owned and 100% Canadian 40+ state-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service Hub A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks. Personalized coaching, mentoring, and training focused on both individual growth and team success. Empowering you to grow with meaningful career path planning and advancement opportunities. Health & wellness benefit enrollment opportunities Employee referral bonus opportunities Exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop Restaurant and Wine Bar. Perkopolis Enrollment On-site Parking The 401 Group of Companies is proud to be recognized as one of Canada’s fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in Cambridge, Ontario. Our brands include Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats. #INDSALES Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier-free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, or We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we are unable to confirm the receipt of individual applications or resumes. #J-18808-Ljbffr
At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade rs in all aspects of who they aspire to be daily. Location: 2060 Commerce Park Dr, Innisfil ON Compensation: $45,000 - $50,000 per year + Bonus Structure What You Will Be Doing: Assist clients in the parts store Ascertain auto services by listening to customer's description of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
Check in customer RV's with inspection sheet,write ROs with customers ensuring all work requested is captured with a customer sign off and Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
Develop estimates by costing materials, supplies, and labour; calculating customer's payment, including deductibles
Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
Provide Parts or the Auto and RV Techs for ROs. Desire and capability to assist happy clients to obtain the right products Ability to perform parts inventory audits Work without constant supervision Follow all Health and Safety guidelines Other duties as assigned What You Bring to the Table: High school education or equivalent Understanding of automotive parts Strong communication skills Ability to work in a fast-paced environment Friendly attitude Above-average technical knowledge Valid G Driver's License and acceptable driving record So why work for us?
The 401 Group of Companies is privately owned and 100% Canadian
20+ State-of-the-art facilities including a "google like" call centre and an 80,000 sq ft. centralized service "Hub"
A high energy, fast paced and fun work environment with various initiatives and rewards
Individual and team-oriented coaching, mentoring, and training
Opportunities for career path planning, growth, and advancement from within
Health & wellness benefit enrolment opportunities
Employee referral bonus opportunities
Employee pricing on parts, service and at the Blackshop Restaurant and Wine Bar
A corporate swag e-site for employees exclusively
Perkopolis enrollment
On-site Parking
The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Chrysler, Jeep, Dodge, Ram, Yamaha, 401 Auto Financing, CampMart and Grand River Boats. If you have a growth mindset like us, we'd love to see your resume and have a conversation. Opportunities at the 401 Group of Companies are endless! Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code.The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, or We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes. #J-18808-Ljbffr
Now Hiring: Driven Service Manager – Lead a High-Performing Team, Elevate the Customer Experience, and Keep the Shop Running at Full Throttle Lead the Charge – Drive Excellence in Service, Team Performance, and Customer Satisfaction! We’re looking for a motivated, experienced, and customer-focused Service Manager to take the wheel of our high-performing service department. In this leadership role, you’ll be the driving force behind daily operations—managing technicians, advisors, and workflow while delivering a best-in-class experience for every customer who walks through our doors. At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade rs in all aspects of who they aspire to be daily. Location: th St W, Owen Sound ON Compensation: Up to $120,000 per year As part of the 401 Group of Companies, Baywest Mitsubishi is dedicated to setting new standards of excellence in the automotive industry. With consistent growth and a strong focus on innovation, we are looking for someone who is enthusiastic about the opportunity to contribute to continued success in the role of Service Manager. In this position, The Service Manager will play a pivotal role in overseeing and optimizing operations at the Baywest Mitsubishi location. Responsibilities include managing the service department, leading a team of dedicated employees to deliver exceptional service, and building strong customer relationships. What You Will Be Doing: Responsible for-profit management - must examine department financial statements,
including expenses and revenue, to ensure the department's profitability Develop and maintain a culture that values excellent customer service through effective
training, supervision, coaching and talent management of a champion winning team
• Review and implement Service Centre policies and procedures that improve the customer
experience through high quality service and rapport building
• Develop and implement a long-term strategy and action plan to attract and retain customers
• Ordering parts with company and OEM guidelines
• Knowledge of parts pricing procedures
• Understand and maintain OEM & Aftersales warranty platforms and process
• Establish and maintain good relationships with wholesale customers
• Professionally and effectively resolve customer and employee complaints and concerns
• Ensure compliance with Health and Safety and all other workplace regulations and policies
• Oversee multiple Service and Parts departments and ensure that the department is properly
staffed, providing coverage during all scheduled business hours
• Maintain an active parts and accessories inventory with appropriate days of supply,
minimizing obsolescence and improving turnover rates
• Develop and grow external (CP/W) parts and accessories sales including wholesale accounts
• Ensure compliance with 401 and OEM policies and procedures such as to maintain accurate
warranty 10 bin, clean and presentable merchandising areas including parts storage.
• Ensure the highest level of customer satisfaction
• Report any non-compliant issues directly and immediately to the management
• Manage cash and credit/debit receipts per company policy
• Manage the Reynolds system and ensure that all parts orders are properly received, tracked,
stored, and invoiced accurately
• Perform physical inventory counts as required which may be required during off business
hours
• Other duties as assigned by Management & Executive Team Daily Tasks: Conduct a 15-minute daily sales meeting with the service and parts team to: Review month-to-date performance Identify missed profit opportunities Set an action plan for the day Work cohesively with the team throughout the day and: Observe the service reception process Ensure proper meet-and-greet procedures Confirm verification of customers’ primary concerns Ensure 100% walk-around and menu presentations Greet and welcome customers personally Inspect the dispatch process to ensure: Equitable distribution of repair orders (waiters) Minimized technician wait time (Approx. 15 minutes) Observe a technician performing a full 27-point vehicle health check (Approx. 15 minutes) Listen to incoming service calls (recorded or live) with: Advisors, appointment coordinators, and/or BDC staff Ensure every customer is offered an appointment (Approx. 15 minutes) Identify technicians performing below 100% productivity and: Investigate underlying causes (Approx. 30 minutes) Review the exception report to spot: Frequent discounting by advisors ("discount kings/queens") (Approx. 15 minutes) Observe the back parts counter for: Unauthorized discounts Speed of service to technicians Parts fill rate (Approx. 30 minutes) Review daily performance reports (Approx. 30 minutes) What You Bring to the Table: 12 Grade Diploma or GED Minimum 5years experiencein the automotive service industry Minimum of 3 years of management experience in the automotive industry Excellent communication, interpersonal and time management skills Ability to adapt to a changing environment and meet deadlines Strong computer & leadership skills Automotive Technician’s License is an asset Good communication skills and attention to detail Must have the ability to multi-task and work under pressure Must be willing to be flexible with work schedule
So why work for us? The 401 Group of Companies is privately owned and 100% Canadian 40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub" A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks. Personalized coaching, mentoring, and training focused on both individual growth and team success. Empowering you to grow with meaningful career path planning and advancement opportunities. Health & wellness benefit enrollment opportunities Employee referral bonus opportunities Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop Restaurant and Wine Bar. Perkopolis Enrollment On-site Parking
The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.
If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless! Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code.The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, or We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes. #J-18808-Ljbffr
Be part of something bigger with the 401 Group of Companies! At the 401 Group of Companies, we are dedicated to setting new standards of excellence in the automotive industry. With our consistent growth and innovation, we are looking for a Regional Fixed Operations Manager to help drive our continued success. As a Regional Fixed Operations Manager, you will oversee and optimize our regional locations, manage service departments, lead a team of dedicated employees to deliver top-notch service, and build relationships while traveling to various locations. Location: Barrie Kia Compensation: Up to $100,000 per year Your Key Responsibilities: Responsible for profit management - examine department financial statements, including expenses and revenue, to ensure profitability. Develop and maintain a culture that values excellent customer service through effective training, supervision, coaching, and talent management. Review and implement Service Centre policies and procedures to improve customer experience through high-quality service and rapport building. Develop and implement long-term strategies and action plans to attract and retain customers. Understand and maintain warranty platforms. Order parts following company and OEM guidelines. Knowledge of parts pricing procedures. Establish and maintain good relationships with wholesale customers. Resolve customer and employee complaints professionally and effectively. Ensure compliance with Health and Safety and other workplace regulations and policies. Oversee multiple Service and Parts departments, ensuring proper staffing and coverage during all scheduled hours. Maintain an active parts and accessories inventory with appropriate stock levels, minimizing obsolescence and improving turnover. Develop and grow external parts and accessories sales, including wholesale accounts. Ensure compliance with 401 and OEM policies, maintaining accurate warranty records and clean, presentable merchandising areas. Ensure the highest level of customer satisfaction. Report any non-compliance issues immediately to management. Manage cash and credit/debit receipts according to company policy. Manage the PBS system, ensuring proper receipt, tracking, storage, and invoicing of parts orders. Perform physical inventory counts as required, possibly during off-hours. Other duties as assigned. What You Bring to the Table: 12th Grade Diploma or equivalent. Minimum 5 years of Service Manager experience in the automotive industry. G Driver's license and a clean driver's abstract. Strong understanding of automotive parts. Excellent communication, interpersonal, and time management skills. Ability to adapt to a changing environment and meet deadlines. Technically savvy. Experience with PBS software is an asset. Ability to multi-task and work under pressure. Willingness to be flexible with work schedule and travel regularly. Why work for us? The 401 Group of Companies is privately owned and 100% Canadian. 20+ state-of-the-art facilities, including a call centre and a centralized service hub. A high-energy, fast-paced, and fun work environment with initiatives and rewards. Opportunities for career growth and advancement. Health & wellness benefits. Employee referral bonuses. Employee discounts on parts, service, and at the Blackshop Restaurant and Wine Bar. Exclusive employee swag site. Perkopolis membership. On-site parking. The 401 Group of Companies is proud to be recognized as one of Canada's fastest-growing Elite Business Management Groups, with brands including Kia, Mitsubishi, Volkswagen, Hyundai, Yamaha, and more. Our headquarters are in Cambridge, Ontario. If you have a growth mindset, we'd love to see your resume and have a conversation. The opportunities at 401 Group of Companies are endless! We provide accommodations during all recruitment stages in accordance with the Human Rights Code. We are committed to accessibility and will accommodate individuals with disabilities upon request. Please contact HR at or . Thank you for your interest. Only shortlisted candidates will be contacted. Due to high application volume, we cannot confirm receipt of individual applications. #J-18808-Ljbffr
