Now Hiring: Driven Assistant Service Manager – Lead with Confidence, Elevate the Customer Experience, and Help Drive a High-Performing Service Team to Success! Are you a natural leader with a passion for customer service and the drive to succeed in a fast-paced automotive environment? As our Assistant Service Manager, you’ll be at the heart of the action—supporting the Service Manager in leading the team, coordinating workflow, ensuring top-notch customer satisfaction, and keeping operations running smoothly! At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade rs in all aspects of who they aspire to be daily. Location: 52 King St, Barrie ON (Kia) Wage: $100,000 + per year The Assistant Service Manager is responsible for the day to day operations of our Automotive Service department. They hire, train, and motivate employees to meet and exceed business and customer expectations. What You Will Be Doing: Experienced in providing exceptional customer service Develop and maintain a culture that values excellent customer service through effective training, supervision, coaching and talent management Review and implement Service Centre policies and procedures that improve the customer experience through high quality service and rapport building Develop and implement a long-term strategy and action plan to attract and retain customers Coach team members to provide excellent customer service Recruit, develop, motivate, recognize and hold accountable an Auto Service team that will meet established objectives and targets for sales and profitability Improve sales and profitability for the Service Centre Effectively resolve customer and employee complaints and concerns Ensure compliance with Health and Safety and all other workplace regulations and policies Monitor the operating budget by tracking sales and expenses Promotes service safety and security procedures Other duties as required by management What You Bring to the Table: 12 Grade Diploma or GED Minimum 5 years experience in the automotive service industry Minimum of 3 years of management experience in the automotive industry Excellent communication, interpersonal and time management skills Ability to adapt to a changing environment and meet deadlines Strong computer & leadership skills Valid Ontario G Driver's License Clean Driver's Abstract Automotive Technician’s License is an asset Good communication skills and attention to detail Must have the ability to multi-task and work under pressure Must be willing to be flexible with work schedule So why work for us? The 401 Group of Companies is privately owned and 100% Canadian 40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub" A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks. Personalized coaching, mentoring, and training focused on both individual growth and team success. Empowering you to grow with meaningful career path planning and advancement opportunities. Health & wellness benefit enrollment opportunities Employee referral bonus opportunities Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop Restaurant and Wine Bar. Perkopolis Enrollment On-site Parking
The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats. If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless! Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code.The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, or We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.
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Brand Coordinator Brand Coordinator role is key in maintaining consistent branding across our automotive, marine, and lifestyle divisions, while helping drive creative and operational initiatives forward. At the 401 Group of Companies, we focus on who you can be and hire exceptional employees who see themselves as trailblazers, trendsetters, and influential leaders. Location: In Person - Cambridge, ON Compensation: $45,000 per year Full-Time | Monday–Friday Responsibilities Support the brand vision by coordinating campaign logistics and marketing materials. Assist with creative asset development, video editing, and production. Manage and monitor social media content. Oversee automotive co-op submissions and remuneration. Contribute to AI integrations, automations, and information management structures. Maintain a centralized digital asset library (logos, photography, templates) for internal and external use. Develop and update user-friendly templates (presentations, content systems, etc.) that streamline workflows. Track and report on the performance of brand initiatives. Proficiency with tools like Canva and Adobe Creative Cloud (Illustrator, Photoshop, InDesign). Able to conduct market research on trends, consumer behavior, and identify opportunities for branding. Generate AI content using Google VEO3, Sora2 and other image generation models. Prepare and analyze franchise marketing reports from GA4, Google Ads and Meta Ads. Track marketing expenses for all franchise stores. Why Join Us? The 401 Group of Companies is privately owned and 100% Canadian. 40+ state‑of‑the‑art facilities, including a Google‑like call centre and an 80,000 sq. ft. centralized service hub. Work with well‑known brands and a collaborative team. Be the central link between technology, marketing, and operations. Make a direct impact on our online presence and customer experience. A fun, fast‑paced, and high‑energy work environment with exciting initiatives and rewarding perks. Personalized coaching, mentoring, and training focused on both individual growth and team success. Empowering you to grow with meaningful career path planning and advancement opportunities. Health & wellness benefit enrollment opportunities. Employee referral bonus opportunities. Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop Restaurant and Wine Bar. Perkopolis enrollment. On‑site parking. The 401 Group of Companies is proud to be recognized as one of Canada's fastest growing elite business management groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats. If you’re detail‑driven, tech‑savvy, and ready to take ownership of our digital platforms, we’d love to hear from you. Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier‑free workplace. Should you require this accommodation, please contact HR, 226‑535‑9077 or We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we do not confirm receipt of individual applications or resumes. #J-18808-Ljbffr
Now Hiring: Driven Service Manager – Lead a High-Performing Team, Elevate the Customer Experience, and Keep the Shop Running at Full Throttle Lead the Charge – Drive Excellence in Service, Team Performance, and Customer Satisfaction! We’re looking for a motivated, experienced, and customer-focused Service Manager to take the wheel of our high-performing service department. In this leadership role, you’ll be the driving force behind daily operations—managing technicians, advisors, and workflow while delivering a best-in-class experience for every customer who walks through our doors. At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade rs in all aspects of who they aspire to be daily. Location: th St W, Owen Sound ON Compensation: Up to $120,000 per year As part of the 401 Group of Companies, Baywest Mitsubishi is dedicated to setting new standards of excellence in the automotive industry. With consistent growth and a strong focus on innovation, we are looking for someone who is enthusiastic about the opportunity to contribute to continued success in the role of Service Manager. In this position, The Service Manager will play a pivotal role in overseeing and optimizing operations at the Baywest Mitsubishi location. Responsibilities include managing the service department, leading a team of dedicated employees to deliver exceptional service, and building strong customer relationships. What You Will Be Doing: Responsible for-profit management - must examine department financial statements,
including expenses and revenue, to ensure the department's profitability Develop and maintain a culture that values excellent customer service through effective
training, supervision, coaching and talent management of a champion winning team
• Review and implement Service Centre policies and procedures that improve the customer
experience through high quality service and rapport building
• Develop and implement a long-term strategy and action plan to attract and retain customers
• Ordering parts with company and OEM guidelines
• Knowledge of parts pricing procedures
• Understand and maintain OEM & Aftersales warranty platforms and process
• Establish and maintain good relationships with wholesale customers
• Professionally and effectively resolve customer and employee complaints and concerns
• Ensure compliance with Health and Safety and all other workplace regulations and policies
• Oversee multiple Service and Parts departments and ensure that the department is properly
staffed, providing coverage during all scheduled business hours
• Maintain an active parts and accessories inventory with appropriate days of supply,
minimizing obsolescence and improving turnover rates
• Develop and grow external (CP/W) parts and accessories sales including wholesale accounts
• Ensure compliance with 401 and OEM policies and procedures such as to maintain accurate
warranty 10 bin, clean and presentable merchandising areas including parts storage.
• Ensure the highest level of customer satisfaction
• Report any non-compliant issues directly and immediately to the management
• Manage cash and credit/debit receipts per company policy
• Manage the Reynolds system and ensure that all parts orders are properly received, tracked,
stored, and invoiced accurately
• Perform physical inventory counts as required which may be required during off business
hours
• Other duties as assigned by Management & Executive Team Daily Tasks: Conduct a 15-minute daily sales meeting with the service and parts team to: Review month-to-date performance Identify missed profit opportunities Set an action plan for the day Work cohesively with the team throughout the day and: Observe the service reception process Ensure proper meet-and-greet procedures Confirm verification of customers’ primary concerns Ensure 100% walk-around and menu presentations Greet and welcome customers personally Inspect the dispatch process to ensure: Equitable distribution of repair orders (waiters) Minimized technician wait time (Approx. 15 minutes) Observe a technician performing a full 27-point vehicle health check (Approx. 15 minutes) Listen to incoming service calls (recorded or live) with: Advisors, appointment coordinators, and/or BDC staff Ensure every customer is offered an appointment (Approx. 15 minutes) Identify technicians performing below 100% productivity and: Investigate underlying causes (Approx. 30 minutes) Review the exception report to spot: Frequent discounting by advisors ("discount kings/queens") (Approx. 15 minutes) Observe the back parts counter for: Unauthorized discounts Speed of service to technicians Parts fill rate (Approx. 30 minutes) Review daily performance reports (Approx. 30 minutes) What You Bring to the Table: 12 Grade Diploma or GED Minimum 5years experiencein the automotive service industry Minimum of 3 years of management experience in the automotive industry Excellent communication, interpersonal and time management skills Ability to adapt to a changing environment and meet deadlines Strong computer & leadership skills Automotive Technician’s License is an asset Good communication skills and attention to detail Must have the ability to multi-task and work under pressure Must be willing to be flexible with work schedule
So why work for us? The 401 Group of Companies is privately owned and 100% Canadian 40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub" A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks. Personalized coaching, mentoring, and training focused on both individual growth and team success. Empowering you to grow with meaningful career path planning and advancement opportunities. Health & wellness benefit enrollment opportunities Employee referral bonus opportunities Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop Restaurant and Wine Bar. Perkopolis Enrollment On-site Parking
The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.
If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless! Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code.The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, or We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes. #J-18808-Ljbffr
Join the excitement at the 401 Group of Companies! Are you ready to take your career to new heights? We are looking for motivated individuals to join our team as automotive sales professionals. Location: 2100 Kingsway Dr, Sudbury ON What we offer: Potential earnings up to $200,000+ per year, with limitless growth opportunities Comprehensive, exclusive training programs to support your success Flexible working hours to accommodate your lifestyle Who we're looking for: Experienced automotive sales professionals passionate about cars and customer satisfaction Energetic and enthusiastic individuals eager to make a difference Why join us? State-of-the-art dealership facilities designed by automotive professionals A high-energy, fast-paced work environment with opportunities for fun and growth Ample opportunities for career advancement and development Thank you for considering a career with us. We look forward to discovering if you have what it takes to succeed in our dynamic team. The 401 Group of Companies is proud to be recognized as one of Canada's fastest-growing Elite Business Management Groups, offering a full line of automotive, recreational vehicle, powersport, and marine products and services. Our headquarters is located in Cambridge, Ontario. Our brands include Kia, Mitsubishi, Volkswagen, Hyundai, Yamaha, 401 Auto Financing, CampMart, and Grand River Boats. If you share our growth mindset, please submit your resume for consideration. Opportunities at the 401 Group of Companies are endless! For accommodations during the recruitment process, please contact HR at or . We appreciate all applications; only those selected for an interview will be contacted. Thank you for your interest! #J-18808-Ljbffr
