Job Overview : The GTI Group is seeking an experienced and results-driven Account Representative for our transportation and logistics division. The Account Representative will be responsible for maintaining strong relationships with our clients, coordinating freight bookings, negotiating with carriers, and ensuring seamless end-to-end logistics operations. You will play a critical role in ensuring the satisfaction of our customers by providing high-quality service, and you will collaborate closely with operations and sales teams to meet company objectives. Key Responsibilities : Client Relationship Management : Act as the primary point of contact for a portfolio of clients, ensuring their logistics needs are met in a timely and cost-effective manner. Freight Booking and Coordination : Book freight, manage shipments, and coordinate transportation services, ensuring on-time delivery while managing logistics from pickup to delivery. Carrier Negotiation : Develop and maintain relationships with carriers, negotiate rates and terms, and ensure adherence to company policies and client expectations. Problem-Solving : Proactively address any issues related to transportation, carrier performance, or customer concerns to maintain customer satisfaction. Pricing and Quotations : Provide pricing and quotation support to the sales team, leveraging industry knowledge and market trends to ensure competitive rates. Reporting and Analytics : Track shipments, analyze performance metrics, and provide reports to customers and internal teams to ensure transparency and continuous improvement. Market Knowledge : Stay updated on industry trends, regulations, and competitive developments, identifying opportunities to expand service offerings or increase efficiencies. Qualifications : Experience : Minimum 2-5 years in a transportation/logistics environment, with a focus on account management and customer facing. Experience booking trucks and negotiating with carriers is essential . Knowledge : Strong understanding of transportation modes (FTL, LTL, Open Deck, drayage, intermodal) and familiarity with industry-specific technologies (TMS, WMS, etc.). Negotiation Skills : Proven experience in negotiating rates with carriers and working within market constraints to deliver cost-effective solutions. Customer-Facing Experience : Strong communication and relationship-building skills, with a customer-first approach. Problem-Solving : Ability to think critically and resolve issues efficiently in a fast-paced environment. Organizational Skills : Detail-oriented with excellent time management and multitasking abilities. Benefits : Competitive salary and performance-based incentives. Comprehensive benefits package, including health & Dental insurance. Opportunities for career advancement within a growing company.
JOB DESCRIPTION At GTI, we are committed to standing out from the rest and we value our customers. We have made it our priority to understand our customers’ business and the ever-changing needs of that business. We push the boundaries of traditional transportation to provide advantages to our clients to enable them to be successful in their respective market spaces. Reporting to the Executive V.P., the Business Development Manager will be responsible for generating income from both new and existing accounts, while building strong and long-lasting relationships with their business partner. As a Business Development Manager, your primary focus will be to sell our over-the-road mode of transportation via our asset and non-asset (3PL) divisions and have excellent knowledge of open deck and closed van trailers . The chosen candidate will generate new business and help grow existing accounts. This role combines inside sales, account management, customer care and logistics all in one. You will be responsible for prospecting, engaging, and closing new accounts in partnership with our Operational/Transportation and Logistics’ team. As a self-starter, you will be in daily contact with potential customers working to sell and build strong relationships and existing customers to help grow the account. What you will be doing: Prospect for new customers via phone (cold calls), email, internet search, dormant CRM accounts, referrals, trade shows and networking. Identify and generate new sales opportunities through mining, analysis, and discovery. Identify opportunities to further penetrate accounts by selling a diverse service portfolio. Visit prospective clients and present an overview of the company. Partner with internal operations teams to create solutions based on customer needs, including appropriate pricing strategies, solution implementation and future customer growth. Develop account relationships with contacts at multiple levels within customer organizations. Work with accounting to set up new clients ( credit, billing, instructions, etc ). Characteristics: 3 years of sales experience in the logistics industry Solid experience in a 3PL (non-asset) and asset-based environment. Strong open deck knowledge (flatbed, step deck, double drop, etc ) and closed van . English spoken and written is required. French is a big asset. Working knowledge of over-dimensional shipments. Passion for sales, work ethic and a drive to succeed. Strong over the road transportation experience Ability to build strong relationships. Excellent verbal, written, and presentation skills. Attention to detail and strong analytical ability Willingness to travel, as needed. Successfully working in a team environment We offer a competitive base salary + a strong commission structure. Should this opportunity be of interest to you, please send us your resume. It will be a pleasure to speak to you.
