Pay Range: $18.9 - $20.4 With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview: Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in the stores. These associates execute approved general bay service, tasking, projects and resets safely, accurately and efficiently. MEAs must build and maintain strong relationships with store associates and provide superior customer service to both internal and external customers. Key Responsibilities: Merchandising: General Service, Tasking, Packdown, and Projects Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines Straighten, clean and merchandise product to ensure merchandise is presented in a visually appealing manner Maintain copy of most recent planogram inside upright beam adjacent to product set Build displays and fixtures using basic hand tools Maintain, order, and install display material/signage/brochures Follow directions and processes to conduct accurate price and label changes. Replace incorrect, damaged, or missing price labels. Maintain aisle Utilize store systems to access key merchandising reports. Read, interpret, and execute action based on findings. Maintain bay service records and other documentation as directed. Execute one off projects as required by store, district, and regional leadership. Customer Service Maintain aisle cleanliness so that merchandise is accessible and customers are able to move throughout the aisles easily Partner with store leadership to markdown all damaged or un-sellable merchandise Answer questions regarding the store and products for the customers. Partner with store associates to find necessary products to fit the customer's needs. Other Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor. Follow standard operating and safety procedures. Complete assigned training curriculum Other duties as assigned Competencies: Action Oriented Collaborates Communicates Effectively Customer Focus Decision Quality Skills: Basic computer skills with knowledge of web based applications. Interpersonal skills, working on teams, with heavy reliance on team to accomplish goals. Follows safety policies and procedures. Identifies and corrects safety hazards. Attention to Detail: Stays attentive and aware, catches errors before completing assignments, and maintains high quality standard for work. Drives Execution & Self Motivated: Demonstrates the ability to deliver results without close supervision despite a large workload, competing demands, and fast paced environment. Ensures tasks are completed on time, without error, and meet quality standards. Direct Manager/Direct Reports: Reports to Merchandising Execution Supervisor (MEAS) Travel Requirements: No travel requirements for this role Physical Requirements: Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Working Conditions: Working within a flexible schedule that typically starts early in the morning Warehouse environment that can be dusty and noisy Doors are frequently open, causing drafts and interior temperature changes Minimum Education: GED Highschool Diploma or Equivalent Minimum Years of Work Experience: N/A Minimum Leadership Experience: N/A Certifications: N/A Other Requirements/Assets: 1 year of relevant working experience
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview: Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when assigned and carefully packing them to ensure that products are not get damaged, and accurately labelling and placing orders into specified holding areas. Key Responsibilities: Handling Merchandise Stocking merchandise onto shelves to achieve 100% in stock. Packing-out and packing-down merchandise as directed. Merchandising new items and promotions. Maintaining aisle cleanliness and shoppability to ensure merchandise Is accessible and presented in a visually appealing manner. Maintaining and organizing overheads (E. G., striping overheads). Communicating with other freight team members to ensure all product is stocked in the proper area. Ensures Customer Satisfaction Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer. When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise. Maintains Safety and Security Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment. Ensure customers are able to move through the aisles easily and safely. Follows all Safety and Loss Prevention Policies and Procedures. Competencies: Action Oriented Communicates Effectively Customer Focus Drives Results Skills: Interpersonal skills Organizational skills Direct Manager/Direct Reports: Freight Team Supervisor Travel Requirements: None Physical Requirements: Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise Working Conditions: Working within a flexible schedule that includes overnight shift and may include evening and weekends. Warehouse environment that can be dusty and noisy. Passing forklifts emit gas fumes. Doors are frequently open, causing drafts and interior temperature changes. Minimum Education: Highschool Diploma or Equivalent Minimum Years of Work Experience: 1 to 2 years Retail or Distribution experience an asset Minimum Leadership Experience: NA Certifications: NA Other Requirements/Assets: Knowledge of operating reach trucks, forklifts and order picker machines an asset The pay range for this position is between $ - $
Pay Range: $18.9 - $19.9 Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Position Overview: Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs. Key Responsibilities: Ensures Customer Satisfaction Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them Drives Sales Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need Educate customers about the whole project Using empowerment program when necessary to satisfy customers Execute daily stock maintenance: all products signed, displayed, and clean Builds Skills and Knowledge Maintain knowledge of all products in department and adjacent departments Proactively seek knowledge on all products and services Maintains Safety and Security Follows all safety policies and procedures, Loss Prevention policies and procedures Competencies: Communicates Effectively Customer Focus Skills: Interpersonal Skills Direct Manager/Direct Reports: Department Supervisor Travel Requirements: No travel requirements Physical Requirements: Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Working Conditions: Working within a flexible schedule that may include evening and weekends Warehouse environment that can be dusty and noisy Doors are frequently open, causing drafts and interior temperature changes Minimum Education: High School Diploma or equivalent Minimum Years of Work Experience: 1 to 2 years Retail or Trade experience an asset Minimum Leadership Experience: NA Certifications: NA Other Requirements/Assets: NA
Pay Range: $20.25 - $22.00 With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview: Receiving Associates work as part of a team to unload merchandise from carriers and check the quantity and quality of merchandise. In addition, they must RGR (Rough Goods Receipt)/DGR (Detail Goods Receipt) and enter information about incoming merchandise into the stores’ system using the tools provided (e.g., First Phone). All Receiving Associates are required to be licensed to use powered lift equipment (i.e., electric pallet jack, reach truck, order puller, forklift) which may be used when unloading trucks and moving freight from receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures. Freight Team associates may also require picking orders when assigned, utilizing the Order Fulfillment Application to get details on orders that need to be picked. Associates in this role must be able to use the store systems/tools to identify product, article and vendor information, product location and store layout to provide the most efficient and highest quality service to our customers. Key Responsibilities: Receiving Merchandise Understanding carrier unload processes for efficient freight management. Strictly follow receiving standards that are set in place. Cleaning and maintaining receiving area (e.g. removing pallets and cardboard boxes from the floor, using compactor and bailer, clearing area to make room for new merchandise). Unloading merchandise using designated equipment. Receiving all types of inbound freight including, BOSS and special orders. Identifying and reading vendor packing slips, carrier shipping documents, UPC labels and other receiving documents and comparing to purchase orders to ensure accuracy. Scheduling deliveries and pre-post information into receiving system. Counting carton freight and RGR merchandise to satisfy freight bill. Identifying damaged merchandise and taking appropriate action. Handling Merchandise Stocking merchandise onto shelves to achieve 100% in stock. Using appropriate safety procedures when organizing merchandise. Merchandising new items as directed. Building end caps and promotions. Breaking down and disposing of trash by end of shift. Maintaining safe and organized overheads (e.g., striping overheads). Communicating with other Freight Team members to ensure all product is stocked in the proper place. Communicating in-stock level of merchandise with Fulfillment Team. Determining and Meeting Customers Needs Demonstrate GET behaviors consistency throughout each shift. Approaching and greeting Customers. Asking open-ended questions and expressing interest in projects to put the Customer at ease, determine Customers’ level of expertise and determine Customers’ needs. Actionable Deliverable Maintain. Schedule. Unload merchandise. Competencies: Attention to Detail: Concentrates for an extended period; catches errors before competing assignments; maintains high quality standards for his/her work. Acts with Integrity: Demonstrates responsible and honest behavior in all Home Depot roles, tasks, and responsibilities. Communicates Effectively: Creates open channels of communication; adapts message to fit the audience; expresses ideas clearly and concisely; keeps others well informed; listens carefully to input and feedback. Safety Orientation: Follows safety policies and procedures, identifies, and corrects safety hazards; encourages others to work safely. Skills: Shipping and receiving Uploading trucks Stock merchandise Direct Manager/Direct Reports: Reports to Department Supervisor of Receiving Travel Requirements: NA Physical Requirements: Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items Frequently requires the ability to lift and move heavy and bulky items without assistance Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements Walking and Standing Requires moving around the store to assist Customers Identifying and reading reports, tickets and UPC labels Requires recognizing, identifying, and using merchandise and necessary reports Climbing Ladders Requires being able to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise Working Conditions: Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface. The warehouse environment can be dusty and noisy. Doors are frequently open, causing drafts and interior temperature changes. Floors around work area may become slippery during wet weather conditions. May have to handle merchandise and work with tools with sharp edges. Tools, supplies and related merchandise may contain hazardous material. Minimum Education: High School Diploma or equivalent Minimum Years of Work Experience: Minimum 1 year receiving experience Minimum Leadership Experience: NA Certifications: NA Other Requirements/Assets: Previous forklift experience considered an asset.
Pay Range: $18.9 - $20.4 With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview: Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in the stores. These associates execute approved general bay service, tasking, projects and resets safely, accurately and efficiently. MEAs must build and maintain strong relationships with store associates and provide superior customer service to both internal and external customers. Key Responsibilities: Merchandising: General Service, Tasking, Packdown, and Projects Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines Straighten, clean and merchandise product to ensure merchandise is presented in a visually appealing manner Maintain copy of most recent planogram inside upright beam adjacent to product set Build displays and fixtures using basic hand tools Maintain, order, and install display material/signage/brochures Follow directions and processes to conduct accurate price and label changes. Replace incorrect, damaged, or missing price labels. Maintain aisle Utilize store systems to access key merchandising reports. Read, interpret, and execute action based on findings. Maintain bay service records and other documentation as directed. Execute one off projects as required by store, district, and regional leadership. Customer Service Maintain aisle cleanliness so that merchandise is accessible and customers are able to move throughout the aisles easily Partner with store leadership to markdown all damaged or un-sellable merchandise Answer questions regarding the store and products for the customers. Partner with store associates to find necessary products to fit the customer's needs. Other Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor. Follow standard operating and safety procedures. Complete assigned training curriculum Other duties as assigned Competencies: Action Oriented Collaborates Communicates Effectively Customer Focus Decision Quality Skills: Basic computer skills with knowledge of web based applications. Interpersonal skills, working on teams, with heavy reliance on team to accomplish goals. Follows safety policies and procedures. Identifies and corrects safety hazards. Attention to Detail: Stays attentive and aware, catches errors before completing assignments, and maintains high quality standard for work. Drives Execution & Self Motivated: Demonstrates the ability to deliver results without close supervision despite a large workload, competing demands, and fast paced environment. Ensures tasks are completed on time, without error, and meet quality standards. Direct Manager/Direct Reports: Reports to Merchandising Execution Supervisor (MEAS) Travel Requirements: No travel requirements for this role Physical Requirements: Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Working Conditions: Working within a flexible schedule that typically starts early in the morning Warehouse environment that can be dusty and noisy Doors are frequently open, causing drafts and interior temperature changes Minimum Education: GED Highschool Diploma or Equivalent Minimum Years of Work Experience: N/A Minimum Leadership Experience: N/A Certifications: N/A Other Requirements/Assets: 1 year of relevant working experience
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview: Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when assigned and carefully packing them to ensure that products are not get damaged, and accurately labelling and placing orders into specified holding areas. Key Responsibilities: Handling Merchandise Stocking merchandise onto shelves to achieve 100% in stock. Packing-out and packing-down merchandise as directed. Merchandising new items and promotions. Maintaining aisle cleanliness and shoppability to ensure merchandise Is accessible and presented in a visually appealing manner. Maintaining and organizing overheads (E. G., striping overheads). Communicating with other freight team members to ensure all product is stocked in the proper area. Ensures Customer Satisfaction Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer. When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise. Maintains Safety and Security Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment. Ensure customers are able to move through the aisles easily and safely. Follows all Safety and Loss Prevention Policies and Procedures. Competencies: Action Oriented Communicates Effectively Customer Focus Drives Results Skills: Interpersonal skills Organizational skills Direct Manager/Direct Reports: Freight Team Supervisor Travel Requirements: None Physical Requirements: Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise Working Conditions: Working within a flexible schedule that includes overnight shift and may include evening and weekends. Warehouse environment that can be dusty and noisy. Passing forklifts emit gas fumes. Doors are frequently open, causing drafts and interior temperature changes. Minimum Education: Highschool Diploma or Equivalent Minimum Years of Work Experience: 1 to 2 years Retail or Distribution experience an asset Minimum Leadership Experience: NA Certifications: NA Other Requirements/Assets: Knowledge of operating reach trucks, forklifts and order picker machines an asset The pay range for this position is between $ - $
Pay Range: $20.25 - $22.00 With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview: Receiving Associates work as part of a team to unload merchandise from carriers and check the quantity and quality of merchandise. In addition, they must RGR (Rough Goods Receipt)/DGR (Detail Goods Receipt) and enter information about incoming merchandise into the stores’ system using the tools provided (e.g., First Phone). All Receiving Associates are required to be licensed to use powered lift equipment (i.e., electric pallet jack, reach truck, order puller, forklift) which may be used when unloading trucks and moving freight from receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures. Freight Team associates may also require picking orders when assigned, utilizing the Order Fulfillment Application to get details on orders that need to be picked. Associates in this role must be able to use the store systems/tools to identify product, article and vendor information, product location and store layout to provide the most efficient and highest quality service to our customers. Key Responsibilities: Receiving Merchandise Understanding carrier unload processes for efficient freight management. Strictly follow receiving standards that are set in place. Cleaning and maintaining receiving area (e.g. removing pallets and cardboard boxes from the floor, using compactor and bailer, clearing area to make room for new merchandise). Unloading merchandise using designated equipment. Receiving all types of inbound freight including, BOSS and special orders. Identifying and reading vendor packing slips, carrier shipping documents, UPC labels and other receiving documents and comparing to purchase orders to ensure accuracy. Scheduling deliveries and pre-post information into receiving system. Counting carton freight and RGR merchandise to satisfy freight bill. Identifying damaged merchandise and taking appropriate action. Handling Merchandise Stocking merchandise onto shelves to achieve 100% in stock. Using appropriate safety procedures when organizing merchandise. Merchandising new items as directed. Building end caps and promotions. Breaking down and disposing of trash by end of shift. Maintaining safe and organized overheads (e.g., striping overheads). Communicating with other Freight Team members to ensure all product is stocked in the proper place. Communicating in-stock level of merchandise with Fulfillment Team. Determining and Meeting Customers Needs Demonstrate GET behaviors consistency throughout each shift. Approaching and greeting Customers. Asking open-ended questions and expressing interest in projects to put the Customer at ease, determine Customers’ level of expertise and determine Customers’ needs. Actionable Deliverable Maintain. Schedule. Unload merchandise. Competencies: Attention to Detail: Concentrates for an extended period; catches errors before competing assignments; maintains high quality standards for his/her work. Acts with Integrity: Demonstrates responsible and honest behavior in all Home Depot roles, tasks, and responsibilities. Communicates Effectively: Creates open channels of communication; adapts message to fit the audience; expresses ideas clearly and concisely; keeps others well informed; listens carefully to input and feedback. Safety Orientation: Follows safety policies and procedures, identifies, and corrects safety hazards; encourages others to work safely. Skills: Shipping and receiving Uploading trucks Stock merchandise Direct Manager/Direct Reports: Reports to Department Supervisor of Receiving Travel Requirements: NA Physical Requirements: Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items Frequently requires the ability to lift and move heavy and bulky items without assistance Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements Walking and Standing Requires moving around the store to assist Customers Identifying and reading reports, tickets and UPC labels Requires recognizing, identifying, and using merchandise and necessary reports Climbing Ladders Requires being able to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise Working Conditions: Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface. The warehouse environment can be dusty and noisy. Doors are frequently open, causing drafts and interior temperature changes. Floors around work area may become slippery during wet weather conditions. May have to handle merchandise and work with tools with sharp edges. Tools, supplies and related merchandise may contain hazardous material. Minimum Education: High School Diploma or equivalent Minimum Years of Work Experience: Minimum 1 year receiving experience Minimum Leadership Experience: NA Certifications: NA Other Requirements/Assets: Previous forklift experience considered an asset.
Pay Range: $20.25 - $22.00 With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview: Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when assigned and carefully packing them to ensure that products are not get damaged, and accurately labelling and placing orders into specified holding areas. Key Responsibilities: Handling Merchandise Stocking merchandise onto shelves to achieve 100% in stock. Packing-out and packing-down merchandise as directed. Merchandising new items and promotions. Maintaining aisle cleanliness and shoppability to ensure merchandise Is accessible and presented in a visually appealing manner. Maintaining and organizing overheads (E. G., striping overheads). Communicating with other freight team members to ensure all product is stocked in the proper area. Ensures Customer Satisfaction Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer. When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise. Maintains Safety and Security Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment. Ensure customers are able to move through the aisles easily and safely. Follows all Safety and Loss Prevention Policies and Procedures. Competencies: Action Oriented Communicates Effectively Customer Focus Drives Results Skills: Interpersonal skills Organizational skills Direct Manager/Direct Reports: Freight Team Supervisor Travel Requirements: None Physical Requirements: Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise Working Conditions: Working within a flexible schedule that includes overnight shift and may include evening and weekends. Warehouse environment that can be dusty and noisy. Passing forklifts emit gas fumes. Doors are frequently open, causing drafts and interior temperature changes. Minimum Education: Highschool Diploma or Equivalent Minimum Years of Work Experience: 1 to 2 years Retail or Distribution experience an asset Minimum Leadership Experience: NA Certifications: NA Other Requirements/Assets: Knowledge of operating reach trucks, forklifts and order picker machines an asset
Pay Range: $20.25 - $22.00 With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview: Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when assigned and carefully packing them to ensure that products are not get damaged, and accurately labelling and placing orders into specified holding areas. Key Responsibilities: Handling Merchandise Stocking merchandise onto shelves to achieve 100% in stock. Packing-out and packing-down merchandise as directed. Merchandising new items and promotions. Maintaining aisle cleanliness and shoppability to ensure merchandise Is accessible and presented in a visually appealing manner. Maintaining and organizing overheads (E. G., striping overheads). Communicating with other freight team members to ensure all product is stocked in the proper area. Ensures Customer Satisfaction Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer. When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise. Maintains Safety and Security Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment. Ensure customers are able to move through the aisles easily and safely. Follows all Safety and Loss Prevention Policies and Procedures. Competencies: Action Oriented Communicates Effectively Customer Focus Drives Results Skills: Interpersonal skills Organizational skills Direct Manager/Direct Reports: Freight Team Supervisor Travel Requirements: None Physical Requirements: Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise Working Conditions: Working within a flexible schedule that includes overnight shift and may include evening and weekends. Warehouse environment that can be dusty and noisy. Passing forklifts emit gas fumes. Doors are frequently open, causing drafts and interior temperature changes. Minimum Education: Highschool Diploma or Equivalent Minimum Years of Work Experience: 1 to 2 years Retail or Distribution experience an asset Minimum Leadership Experience: NA Certifications: NA Other Requirements/Assets: Knowledge of operating reach trucks, forklifts and order picker machines an asset
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview: The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer. Key Responsibilities: Ensures Customer Satisfaction Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer. Maintain a sufficient quantity of carts near the entrance of the store. When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise. Approach customers to determine if they need help loading product into vehicles and/or shopping carts. Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training. Maintains Safety and Security Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad. Follows all Safety and Loss Prevention policies and procedures. Using appropriate safety procedures with all equipment. Competencies: Communicates Effectively Customer Focus Skills: Interpersonal skills Organizational skills Attention to detail Direct Manager/Direct Reports: Front End Supervisor Travel Requirements: None Physical Requirements: Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Working Conditions: Working within a flexible schedule that may include evening and weekends. Warehouse environment that can be dusty and noisy. Working in all weather conditions – frequent exposure to different weather conditions when loading and unloading product. Doors are frequently open, causing drafts and interior temperature changes. Minimum Education: Highschool Diploma or Equivalent Minimum Years of Work Experience: 1 to 2 years Retail experience Minimum Leadership Experience: NA Certifications: NA Other Requirements/Assets: NA The pay range for this position is between $ - $
