Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.
Key Responsibilities
Ensures Customer Satisfaction
Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Drives Sales
Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
Educate customers about the whole project
Using empowerment program when necessary to satisfy customers
Execute daily stock maintenance: all products signed, displayed, and clean
Builds Skills and Knowledge
Maintain knowledge of all products in department and adjacent departments
Proactively seek knowledge on all products and services
Maintains Safety and Security
Follows all safety policies and procedures, Loss Prevention policies and procedures
Competencies
Communicates Effectively
Customer Focus
Skills
Interpersonal Skills
Direct Manager/Direct Reports
Department Supervisor
Travel Requirements
No travel requirements
Physical Requirements
Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Working Conditions
Working within a flexible schedule that may include evening and weekends
Warehouse environment that can be dusty and noisy
Doors are frequently open, causing drafts and interior temperature changes
Minimum Education
High School Diploma or equivalent
Minimum Years Of Work Experience
1 to 2 years Retail or Trade experience an asset
Minimum Leadership Experience
NA
Certifications
NA
Other Requirements/Assets
NA
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Drive sales and enhance customer experiences as a knowledgeable Sales Associate. Assist clients by assessing their project needs and ensuring satisfaction through strong service.
This role requires you to greet and engage customers, provide insights into product features, and recommend related items to facilitate project completion. Commit to understanding the nuances of the department’s offerings, ensuring comprehensive support for customers.
Key Responsibilities:
• Ensure customer satisfaction through effective communication
• Actively assist customers in locating products
• Drive sales by discussing comprehensive project options
• Maintain cleanliness and organization of displays
• Adhere to all safety and loss prevention policies
Requirements:
• High School Diploma or equivalent
• 1 to 2 years retail or trade experience
• Strong communication and interpersonal abilities
• Customer-centric focus is essential
• Dedicated to continuous product knowledge acquisition
Leverage your commitment to service and expertise to create positive customer encounters every day.
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Job Description
Pay Range: $24.15 - $26.4
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
*Open Availability between 6am-3pm, Monday to Friday required*
Position Purpose:
Merchandising Supervisors directly supervise the activities of Merchandising Associates as they merchandise and maintain various product sets to enhance the customer experience and maximize inventory turns. Merchandising Supervisors direct the priorities of the associate based on directives of the Merchandising Execution Manager.
Tasks & Responsibilities
Supervise, coach, train & develop Merchandising Associates within work team
Performance management of direct reports
Partner with store leaders to execute merchandising strategies, including seasonal resets and one-off projects
Direct, monitor and assist merchandising activities for associates - stocking, price changes/labeling, organizing signage/displays
Ensure POP (point of purchase) and signage is ordered and properly set to planogram.
Provide direction on cross merchandising activities in accordance with merchandising off shelf program.
Utilize store systems to access key merchandising reports
Preferred Qualifications / Knowledge, Skills & Abilities
Experience working in retail merchandising service industry or working directly for large scale retailer
1+ year supervisory / leadership experience
Attention to Detail: Stays attentive and aware, catches errors before completing assignments, and maintains high quality standard for work
Strong verbal and written communication with ability to promote teamwork
Enjoy fast paced environment
Computer skills with knowledge of web based applications
Some heavy lifting required; bending, kneeling, standing for extended periods of time; comfortable with ladders & lift equipment
Forklift experience is an asset
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Position Overview
The Manager, SRE will lead a team of Site Reliability Engineers to ensure the reliability, performance, and operational support of our eCommerce systems, with a focus on GCP environments. This role requires a strong background in reliability reviews, performance engineering practices, production engineering, and operational support, with emphasis on DevOps principles and GCP expertise.
Responsibilities
Leadership & Management
Lead and mentor a team of Site Reliability Engineers
Foster a culture of continuous improvement and innovation
Collaborate with cross-functional teams to align SRE practices with business objectives
Reliability & Performance
Conduct reliability reviews to identify areas for improvement and implement solutions to enhance system reliability, particularly in GCP environments
Implement and promote performance engineering practices to ensure optimal system performance on GCP
Develop and maintain service level objectives (SLOs) and error budgets
Production Engineering & Operational Support
Oversee production engineering efforts to ensure systems are designed for operational excellence and reliability, leveraging GCP services and best practices
Manage incident response and post-incident reviews to minimize downtime and improve system resilience
Implement monitoring, alerting, and observability solutions to proactively identify and address issues
Develop and maintain runbooks and playbooks for common operational tasks
Coordinate with security teams to ensure compliance with security policies and best practice
DevOps & Continuous Improvement
Drive DevOps initiatives to improve collaboration between development and operations teams, with a focus on GCP-native tools and services
Implement and maintain CI/CD pipelines to streamline deployment processes in GCP environments
Identify and implement automation opportunities to reduce manual tasks and improve efficiency
Promote the use of Infrastructure as Code (IaC) to manage and provision cloud resources
Continuously evaluate and integrate new tools and technologies to enhance DevOps practices
Release Management
Implement and maintain release management best practices to minimize disruptions and maximize system stability
Collaborate with DevOps teams to integrate release management into CI/CD pipelines
Oversee release schedules, ensuring minimal impact on business operations
Ensure there is a rigorous release readiness process in place that includes reviews and post-release retrospectives
Maintain a release calendar and communicate release plans to stakeholders
Strategic Planning
Create and maintain a strategic roadmap for SRE initiatives, aligning with business goals and technological advancements
Refine and standardize Standard Operating Procedures (SOPs) to enhance operational efficiency and consistency
Address customer pain points by developing and implementing solutions that improve user experience and system reliability
Engage with stakeholders to understand their needs and incorporate feedback into strategic planning and execution
Monitor industry trends and best practices to ensure the SRE team remains at the forefront of technology
Experience
Bachelor’s degree in computer science, Engineering, or a related field
Strong problem-solving and analytical abilities
Excellent communication and collaboration skills
4-6 years of relevant work experience, including significant experience with GCP
Extensive experience with cloud infrastructure, GCP services and architecture
Proven track record of managing and optimizing large-scale systems on GCP
Proven ability to effectively communicate with individuals at all levels of the organization
Ability to maintain relationship and negotiate with vendors
Ability to operate in and leverage resources in a matrixed environment
Ability to analyze and present data to support ideas
Ability to clearly communicate to all levels of the organization
The pay range for this position is between $89,600.00 - $108,800.00
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Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview
The Asset Protection Specialist Supervisor (APSS) is responsible for preventing financial loss caused by property vandalism, traditional theft and fraud, organized retail crime, and connected retail fraud. They will assist the District Asset Protection Manager (DAPM) with internal investigations, AP walks, assist CIT (Central Investigations) with high level organized crime. The APSS must remain focused on both AP & District business objectives as outlined by the DAPM, as well as keeping the store leadership and district team informed of criminal activity within their assigned district.
Key Responsibilities
Documentation and Monitoring
Responsible for analyzing district shrink performance to identify trends in traditional theft and fraud, Organized Retail Crime, and Connected Fraud.
Accountable for District apprehension performance.
Monitor and identify associate behaviors and or operational issues through exception-based reporting and CCTV that may cause shrink or other profit erosion Responsible to execute AP rollouts within district (i.e. Camera Installs, Merchandise protection updates etc.).
Perform quarterly store walks.
Safety and Compliance
Responsible for maintaining physical security requirements of stores.
Support with the identifying and successfully investigating matters of internal dishonest activity.
Assist Central Investigator to coordinate investigations identified as Organized Retail Crime.
Prepare detailed and accurate reports in a timely manner for police, HR, and others upon request.
Monitor criminal cases, appear in court and testify as warranted.
Developing Associates
Support stores and recommend solutions to improve associate engagement.
Manage Asset Protection Specialist Performance, provide timely feedback and complete quarterly performance discussions.
Teach and train associates to drive change and execute process improvements.
Competencies
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Drives Results
Skills
Interpersonal skills
Strong analytical and financial analysis skills
Direct Manager / Direct Reports
Reports to the District Asset Protection Manager
Travel Requirements
Ability to travel (including occasional overnights) 10 – 20% of the time.
Physical Requirements
May involve bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving merchandise and tools, climbing a ladder.
Extended periods of standing and walking through out the store locations.
May involve quickly responding to public address system announcements, including customer services calls, pages, and general information.
Moving around the store and being able to communicate with and assist associates & customers.
Operating a computer and other technology.
Working Conditions
Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education
Highschool Diploma and or GED
Minimum Years of Work Experience
Minimum 1 year Loss/Asset Prevention experience
Minimum Leadership Experience
2 years of customer service experience an asset
Certifications
Where applicable, security guard license and/or private investigator license is required.
Other Requirements / Assets
Must have access to a vehicle
May be required to travel to various stores in the (market area)
Available to work a variety of shifts including days, evenings, nights and weekends
Working knowledge of CCTV systems an asset
Experience with SAP an asset
Previous retail experience an asset
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Elevate retail operations as a Supervisor of Merchandising at The Home Depot. Focused on team leadership, you will optimize the customer shopping experience through effective merchandising.
In this role, you will supervise Merchandising Associates, training and guiding them on best practices in stocking and display organization. Your hands-on approach to performance management will drive the execution of merchandising strategies and ensure adherence to quality standards.
Key Responsibilities:
• Supervise, train, and develop Merchandising Associates
• Manage associate performance evaluations
• Work with store leaders on merchandising objectives
• Assist in organizing product displays and signage
• Ensure accuracy of POP accordance with planogram
Requirements:
• 1+ years of supervisory experience in retail
• Detail-oriented with a commitment to high-quality work
• Strong communication skills for effective teamwork
• Comfortable with physical work and lifting tasks
• Familiar with merchandising technology and systems
Bring your expertise in merchandising and leadership to The Home Depot to enhance the retail experience for all customers.
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Pay Range: $100,000 - $130,000
At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview
The Manager, Workforce Operations is responsible for creating and maintaining effective labour models to ensure optimal allocation of resources across the organization. This role involves collaborating with field teams, Store Support Centre teams, and business units to design labour strategies that drive sales and enhance the associate and customer experience.
Key Responsibilities
Leverage mathematical and statistical background to develop and maintain labour models for optimal resource allocation so as to maximize expense dollars through the labour management system.
Implement strategies to support sales and improve associate/customer experience.
Monitor the detailed analysis of data collected and past trends to determine long and short-term staffing needs for stores across the Canadian Division.
Develop change management guides for new labour model rollouts.
Ensure smooth implementation of labour model changes through strong project management practices.
Create and provide analytics around labour models to senior leaders for informed decision-making.
Collaborate with US and Canadian teams to benchmark approaches and share best practices.
Develop and conduct labour studies across various departments to assess effectiveness.
Travel nationwide to conduct studies and monitor project progress.
Lead productivity initiatives and develop cost-out strategies.
Work across the organization to enhance productivity measures.
Review labour/financial analyses to determine which departments have potential to be more productive.
Conduct cost/benefit analyses to understand the effectiveness of various initiatives.
Mentor and develop team members to enhance their skills and career growth.
Provide regular feedback and conduct performance reviews for direct reports.
Foster a collaborative and innovative team environment.
Partner with field and business teams across the organization to integrate labour strategies.
Engage with business teams to align labour initiatives with organizational goals.
Facilitate workout problem‑solving sessions with multiple groups of people.
Communicate project status and findings to leadership and stakeholders.
Prepare comprehensive reports and presentations as needed.
Competencies
Tech Savvy
Business Insights
Develops Talent
Decision Quality
Plans And AlignsEnsures Accountability
Instills Trust
Communicates Effectively
Customer Focus
Collaboration
Courage
Skills
Analytical and Strategic Thinking
Change Management Expertise
Leadership and Team Development
Communication and Reporting
Direct Manager/Direct Reports
Reports to Senior Manager, Workforce Operations
Leads a team with direct reports
Travel Requirements
Up to 30% travel across Canada
Physical Requirements
Office-based with travel to various locations
Working Conditions
Office, Store, Distribution Center
Minimum Education
Bachelor’s degree in business, Engineering, or related field
Minimum Years Of Work Experience
5+ years in labour management or related field
Minimum Leadership Experience
2+ years in a leadership role
Certifications
Relevant industry certifications preferred
PMP
P.Eng
Lean / Six Sigma
MOST
Other Requirements/Assets
Experience in retail industry and proficiency in analytical tools is an asset
Strong mathematical and statistical skillset
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.
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Description du poste
Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.
Principales responsabilités
Diriger la planification, les prévisions et les rapports financiers liés au marchandisage.
Coordonner les campagnes de promotion conjointes et les programmes de remises en lien avec les fournisseurs, y prendre part et en effectuer le suivi financier.
Exercer une influence sur toutes les activités liées au marketing et aux promotions afin d’optimiser la rentabilité des dépenses, les ventes, la marge brute et le rendement des stocks.
Assurer l’analyse, l’optimisation et la gestion financières des marques privées.
Gérer le développement et la mise en œuvre des outils des TI, et gérer les formations qui y sont liées.
Effectuer des analyses sur la concurrence et bien comprendre celle-ci.
Fournir des analyses dans le but d’appuyer la prise de décisions et la détermination des risques et des occasions.
Mettre au point des projets spéciaux en collaborant étroitement avec les équipes interfonctionnelles.
Diriger et mettre sur pied une équipe d’analystes financiers.
Assurer l’exactitude et l’intégrité des systèmes de production de rapports.
Agir comme agent de changement ayant la capacité d’exercer une influence et de rallier les gens.
Prendre des décisions éclairées en temps opportun, dans un milieu où les activités se déroulent à un rythme rapide.
Être à l’aise d’effectuer des présentations devant de petits et de grands auditoires.
Compétences
Pragmatisme.
Collaboration.
Communication efficace.
Souci de la clientèle.
Qualité des décisions.
Perfectionnement des talents.
Stimulation de l’engagement.
Amélioration des résultats.
Responsabilisation.
Gestion des conflits.
Planification et harmonisation.
Aptitudes
Connaître et respecter les politiques et les procédures établies par Home Depot.
Débrouillardise, efficacité, sens de l’organisation et capacité à effectuer du travail de grande qualité sous pression et dans le respect des délais.
Excellentes compétences analytiques et minutie.
Solides compétences en leadership.
Excellentes aptitudes pour la communication et capacité à travailler efficacement avec des personnes à tous les échelons de la hiérarchie.
Éthique de travail irréprochable et sens aigu des responsabilités ainsi que de la confidentialité.
Capacité à faire preuve de souplesse dans sa façon de traiter les solutions d’affaires.
Compétences éprouvées dans les domaines de l’analyse de la valeur et de la rentabilité ainsi que de la modélisation financière.
Connaissance des principes de la gestion d’entreprise liés à la planification stratégique et à l’affectation des ressources.
Compétences en gestion de projet, y compris la capacité à établir des priorités et à accomplir simultanément de multiples tâches.
Bon jugement, aptitudes pour la prise de décisions et capacité à estimer les coûts relatifs et les avantages pouvant découler de certaines actions.
Supérieur immédiat ou subordonnés
Supérieur immédiat : premier directeur, Finances.
Exigences relatives aux déplacements
Aucune.
Exigences physiques
Position assise à un poste de travail la majorité de la journée, rarement debout. Utilisation d’un ordinateur et d’autres technologies.
Conditions de travail
Travail de bureau : ordinateurs, caméra pour les réunions et appels de soutien.
Études
Baccalauréat ou expérience équivalente.
Expérience professionnelle
De 4 à 8 ans.
Expérience en direction
s. o.
Accréditations
Titre de comptable professionnel agréé, un atout.
Autres exigences
Baccalauréat en finances ou en administration des affaires.
Expérience dans le commerce de détail, un atout.
Compensation
The pay range for this position is between $73,400.00 - $85,700.00.
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Oversee Site Reliability Engineers and lead GCP initiatives in ensuring robust performance and operational support for eCommerce systems. This managerial role demands strong DevOps and analytical skills.
As the Director of SRE, you will guide a team in optimizing system reliability and performance for GCP environments. Your leadership will foster collaboration and innovation, focusing on continuous improvement. With experience in production engineering and incident management, you will enhance operational practices within the organization.
Key Responsibilities:
• Lead a team of Site Reliability Engineers
• Conduct reliability reviews for system optimization
• Manage incident responses to minimize downtime
• Implement CI/CD pipelines for GCP
• Establish strategic roadmaps for continuous improvement
Requirements:
• Bachelor’s degree in computer science or equivalent
• 4-6 years of experience with large-scale GCP environments
• Strong communication and analytical skills
• Ability to manage relationships with stakeholders
• Proven track record in cloud performance optimization
Elevate our eCommerce platform through innovative site reliability engineering in GCP.
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At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.
Pay Range: $70,000 - $100,000
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
The Senior Analyst, Vendor Digital Media will support the growth and performance of The Home Depot’s Vendor Media Group by serving as a client-facing analytics expert. This role is responsible for delivering campaign performance insights, supporting vendor engagement, and enabling data‑driven decision‑making across paid digital channels including Search, Display, and Social. The ideal candidate combines strong analytical skills with client‑facing experience and a deep understanding of digital media measurement. This role will collaborate closely with internal marketing teams and external vendor partners to drive campaign effectiveness and strategic investment.
Key Responsibilities
Vendor Media Analytics & Insights
Build and deliver tailored campaign performance presentations to vendor partners, highlighting key insights and actionable recommendations.
Analyze paid media performance across channels (Search, Display, Social) to identify trends, optimize tactics, and support test‑and‑learn initiatives.
Support the development and enhancement of regular and self‑serve vendor reporting using tools such as Tableau and Looker Studio.
Partner with internal teams to define KPIs, target segments, and measurement frameworks for vendor campaigns.
Client Engagement & Communication
Help grow The Home Depot’s vendor digital media program by developing relationships with strategic vendors; communicating the value and ROI; and identifying opportunities to further enhance media and business performance.
Collaborate with cross‑functional teams to align on campaign goals, performance expectations, and reporting deliverables.
Support vendor pitch processes with data‑driven insights and performance benchmarks.
Data & Measurement Support
Ensure accurate campaign tagging and data capture across platforms to enable reliable reporting.
Collaborate with Data Engineering to maintain scalable data pipelines and ensure data integrity.
Contribute to the evolution of measurement strategies, including incrementality testing and attribution modelling.
Competencies
Action Oriented
Manages Conflict
Drives Engagement
Collaborates
Customer Focus
Drives Results
Communicates Effectively
Skills
Strong analytical and storytelling skills
Client relationship management
Digital media performance analysis
Data visualisation and presentation
Project coordination and time management
Familiarity with SQL, Python, and BigQuery is an asset
Understanding of foundational statistical concepts and methods and experience in manipulating and analyzing large datasets is an asset
Experience with Tableau, Looker Studio, or similar tools
Direct Manager / Direct Reports
Reports to Manager or Sr. Manager, Retail Media Analytics
No direct reports
Travel Requirements
Limited
Occasional travel to Toronto Store Support Centre
Physical Requirements
Extended sitting
Repetitive tasks
Office Requirements
5 days in office per week (1 Concorde Gate, North York)
Travel to store locations as needed
Working Conditions
Office setting with computer work and virtual meetings
Minimum Education
Bachelor’s degree in Business, Marketing, Analytics, or a related field
Minimum Years of Work Experience
5+ years in digital marketing or media analytics, preferably in a retail or eCommerce setting
3+ years of experience presenting to external clients
Certifications
Google Ads, Meta Blueprint, or similar certifications are an asset
Other Requirements / Assets
Experience in omni‑channel retail or large enterprise environments
Familiarity with GA4, Adobe Analytics, and clickstream data
Understanding of Canadian privacy regulations (CASL, PIPEDA)
Exposure to Retail Media Networks (e.g., Amazon Advertising, Walmart Connect) is a plus
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses
Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants
for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.
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