Bilingual Credit And Collections Employment Type Permanent Location Vaughan, Ontario Apply SHARE THIS JOB
Job Description: Reporting to the Credit Supervisor, this opportunity offers the chance to take ownership of a diverse portfolio of independent accounts across Canada within a dynamic manufacturing environment . The role combines collections,
Bilingual Credit And Collections Employment Type Permanent Location Vaughan, Ontario Apply SHARE THIS JOB
Job Description: Reporting to the Credit Supervisor, this opportunity offers the chance to take ownership of a diverse portfolio of independent accounts across Canada within a dynamic manufacturing environment . The role combines collections, account reconciliation, and credit administration , providing the opportunity to build strong client relationships, drive process improvements, and play a key role in supporting the company's financial health and growth. Responsibilities of the Bilingual Credit And Collections is as follows but not limited to: To identify when delinquent accounts need to be called based on their terms of sale and call promptly once an account becomes past due To handle all returned payments and reporting To follow up frequently for payment commitments To handle all requests for documentation and to conduct all research resulting from the request Assist with payment allocations for assigned accounts Manage some National Accounts Manage all drop shipment credit approvals Review and release of held orders within approval limit Reply to all trade credit references Assist and provide required documents to fulfil auditor requests Reconcile customer accounts, resolving any discrepancies Investigate and resolve billing discrepancies Collaborate with other departments to review status of accounts and confirm good standing to qualify to participate in internal marketing promotions Weekly ATB analysis with Supervisor Assist in preparation of the monthly Watch list To provide superior customer service to our internal and our external customers Work closely with the sales team for significant changes in account status and any returned payments To compile and submit information about problem accounts to Supervisor To work as a team with sales, customers, other departments and members of this department to and accelerate cash inflows and reduce credit risk Other duties as required TMGNY Job Requirements: Minimum of 2+ years of progressively responsible collection experience in a high volume department Fluency in French and English is mandatory with good speaking and business writing skills in both languages University or College (or equivalent experience) Experience working in a privately owned organization would be an asset Must be able to work autonomously and have effective & persuasive collection & negotiation skills. Must possess excellent organization, reconciliation and analytical skills Must have excellent communication and follow up skills Proven ability to overcome obstacles and get results Must have strong inter-personal skills with the ability to communicate & develop a high level of confidence and trust with critical contacts Strong customer service skills, with the ability to resolve customers concerns Confidence and tact in dealing with business owners and Sales team Advanced skills in MS Excel Conscientious & results oriented, with a strong work ethic, positive attitude and the ability to work well under pressure & within deadlines Apply
