National Head of Pubs & Clubs - Hospitality The MRG GroupToronto, ON or Vancouver, BC
Who We Are:The MRG Group is a leader in experience creation and Canada’s largest independent entertainment company. Since 2008, we’ve built a diverse portfolio spanning live music, hospitality, ticketing, travel, and events.19 hospitality properties across Canada, including iconic venues such as Rock ‘N’ Horse Saloon (Toronto), The Prescott (Ottawa), Vogue Theatre (Vancouver), and Capital Ballroom (Victoria)Innovative experiential concepts including Par-Tee Putt, Pong, and DartsAdmitONE, one of North America’s fastest-growing multi-product ticketing platformsAn expanding international footprint with U.S. venue partnershipsEach year, we host 1,000+ events for more than 2M guests. With 500+ passionate employees, we create Positive Shareable Experiences that bring people together through music, culture, and hospitality.
Who You Are:The National Head of Pubs & Clubs is a newly created national leadership role responsible for the overall performance, growth, and consistency of MRG’s Pubs and Clubs portfolio across Canada. This role provides strategic and operational leadership across multiple regions, ensuring financial performance, brand alignment, guest experience excellence, and strong leadership pipelines.
This role will work closely with the Director of Hospitality and senior leaders across different departments. As the portfolio evolves, the Head of Pubs & Clubs will provide clarity, structure, and direction across regions, whether through Regional General Managers or direct venue management.
The Fine Print:National Leadership & StrategyOwn the overall performance of MRG’s Pubs & Clubs portfolio across CanadaTranslate company vision and values into clear operational standards and expectationsSet and execute national strategies to drive revenue growth, profitability, and guest experienceEnsure consistency in brand, service, and operating models while respecting local market nuancesProvide end-to-end operational leadership for new business openings, translating growth strategy into scalable operating models, readiness plans, and successful market launches across the portfolio
Operational & Financial OversightProvide oversight and accountability for P&L performance across all pubs and clubsLead national budgeting, forecasting, and performance reviews (sales, labour, COGS, operating expenses)Establish and monitor KPIs, dashboards, and reporting to drive data-informed decisionsIdentify opportunities for operational efficiencies, margin improvement, and scalability
People & Leadership DevelopmentLead, coach, and develop senior operations leaders (e.g., Regional GMs, GMs)Build strong succession plans and leadership pipelines across the portfolioPartner with HR on talent planning, performance management, and employee engagementFoster a culture of accountability, collaboration, and continuous improvement
Guest Experience & Brand StandardsChampion exceptional guest experiences aligned with MRG’s Positive Shareable Experiences philosophyEnsure consistent service standards, safety, and compliance across all venuesAct as an escalation point for significant guest, operational, or people-related issues
Cross-Functional CollaborationPartner with Culinary to ensure product consistency, innovation, and cost controlsWork with Sales & Marketing to maximize event bookings, buyouts, and promotional programsCollaborate with Group-level Business Operations, HR and Finance to ensure process documentation, compliance and risk mitigation
Growth & Special ProjectsSupport new venue openings, concept launches, and major renovationsEvaluate market trends, competitor activity, and new concepts across the industryLead national initiatives and special projects aligned with business priorities
We Are Looking For:8–10+ years of senior hospitality leadership experience in multi-unit, high-volume environmentsProven experience overseeing multiple venues across regions or nationallyStrong track record of P&L ownership, labour optimization, and cost managementDemonstrated ability to scale operations while maintaining brand and service excellenceExperience leading and developing senior leaders and high-performing teamsCalm, confident, and pragmatic leadership style with strong judgmentSystems-oriented mindset with the ability to bring structure and clarity to complexityExceptional relationship-building and communication skillsPassion for hospitality, nightlife, and guest experience
Terms & Expectations:In-office, with regular national travel requiredAvailability to support evenings, weekends, and peak operating periods as neededComfortable operating at both strategic and hands-on levels
What’s In It For You:Competitive salaryMRG Travel Ambassador ProgramGrowth opportunities in an industry-leading companyA collaborative, creative, and fun workplace cultureEmployee discounts and access to unique experiences across MRG venues, events, and hospitality properties
Our Commitment:The MRG Group is committed to diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply. If you require accommodation during the recruitment process, please contact us.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
AI may be used as part of the recruitment process and in accordance with local laws.
HR CoordinatorToronto, ON | The MRG Group
Who We AreThe MRG Group is a leader in experience creation and Canada’s largest independent entertainment company. Since 2008, we’ve built a diverse portfolio spanning live music, hospitality, ticketing, travel, and events.19 hospitality properties across Canada, including iconic spots like Vogue Theatre (Vancouver), Capital Ballroom (Victoria), Rock ‘N’ Horse Saloon (Toronto), and The Prescott (Ottawa)Innovative experiential concepts like Par-Tee Putt and Par-Tee PongAdmitONE, North America’s fastest-growing multi-product ticketing platformAn expanding international footprint, with U.S. venue partnerships in New York and CaliforniaEach year, we host 1,000+ events for a growing audience of 2M+ guests. With 500+ passionate employees, we’re shaping the future of the experience economy, bringing people together through music, culture, and hospitality.
Who You AreWe are looking for a HR Coordinator who plays a key role in supporting day-to-day Human Resources operations and people programs across the organization.This is an excellent opportunity for someone early in their HR career who enjoys being hands-on, working closely with employees and leaders, and building strong foundations across the employee lifecycle. You’re organized, approachable, and eager to learn, with the ability to manage multiple priorities while delivering a positive employee experience.You like being “in the action,” value collaboration, and are motivated to grow your HR knowledge in a fast-paced, multi-location environment.
The RoleFirst 6 Months – Learn & SupportSupport the HR department with day-to-day operations and company-wide HR initiativesAct as a first point of contact for employee HR inquiries, escalating complex matters as neededAssist with onboarding, offboarding, employee documentation, and file managementMaintain accurate employee records across HR systems and personnel filesLearn MRG’s HR policies, programs, and compliance requirements across provincesSupport the coordination of employee resources and access, including devices, systems, and toolsBuild strong working relationships with employees across the organization
Ongoing – Grow & ContributeSupport the coordination, promotion, and execution of MRG Way training programsPartner with Recruitment to support special programs, including internship programsCoordinate office administration activities as they relate to HR operationsAssist with policy updates and ensure alignment with employment standards, human rights legislation, and health & safety requirementsSupport employee relations matters, with guidance from the HR Manager and senior HR partners as applicableSupport internal HR communications and updatesTrack and report basic HR metricsIdentify opportunities to improve HR processes, documentation, and employee experienceTake on increased responsibility and ownership as experience and confidence growPartner with HR and Recruitment to identify and execute continuous improvement initiatives
What We’re Looking For1–3 years of experience in an HR Coordinator, HR Administrator, or HR Generalist support rolePost-secondary education in Human Resources or a related fieldFoundational understanding of Canadian employment legislationStrong organizational skills and high attention to detailClear, professional communication skills and a service-oriented mindsetAbility to manage multiple priorities in a fast-paced environmentInterest in building a long-term career in Human Resources
Bonus if you:CHRP designation completed or in progress is an assetHave experience in hospitality, entertainment, retail, or multi-location environmentsHave used an ATS or HR system (training will be provided)Have used a project management system (training will be provided)Are curious about talent development, HR programs, or people analyticsEnjoy improving processes and bringing structure to busy, dynamic teams
What’s In It For YouParticipation in the MRG Travel Ambassador ProgramA fun, collaborative, and creative team cultureEmployee discounts to MRG concerts, shows, and hospitality venuesCareer growth and learning opportunities with Canada’s leading entertainment group
Our CommitmentThe MRG Group is committed to diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply. If you require accommodation during the recruitment process, please contact us.We thank all applicants for their interest. Only those selected for an interview will be contacted.
AI may be used as part of the recruitment process and in accordance with local laws.
HR CoordinatorToronto, ON | The MRG Group
Who We AreThe MRG Group is a leader in experience creation and Canada’s largest independent entertainment company. Since 2008, we’ve built a diverse portfolio spanning live music, hospitality, ticketing, travel, and events.19 hospitality properties across Canada, including iconic spots like Vogue Theatre (Vancouver), Capital Ballroom (Victoria), Rock ‘N’ Horse Saloon (Toronto), and The Prescott (Ottawa)Innovative experiential concepts like Par-Tee Putt and Par-Tee PongAdmitONE, North America’s fastest-growing multi-product ticketing platformAn expanding international footprint, with U.S. venue partnerships in New York and CaliforniaEach year, we host 1,000+ events for a growing audience of 2M+ guests. With 500+ passionate employees, we’re shaping the future of the experience economy, bringing people together through music, culture, and hospitality.
Who You AreWe are looking for a HR Coordinator who plays a key role in supporting day-to-day Human Resources operations and people programs across the organization.This is an excellent opportunity for someone early in their HR career who enjoys being hands-on, working closely with employees and leaders, and building strong foundations across the employee lifecycle. You’re organized, approachable, and eager to learn, with the ability to manage multiple priorities while delivering a positive employee experience.You like being “in the action,” value collaboration, and are motivated to grow your HR knowledge in a fast-paced, multi-location environment.
The RoleFirst 6 Months – Learn & SupportSupport the HR department with day-to-day operations and company-wide HR initiativesAct as a first point of contact for employee HR inquiries, escalating complex matters as neededAssist with onboarding, offboarding, employee documentation, and file managementMaintain accurate employee records across HR systems and personnel filesLearn MRG’s HR policies, programs, and compliance requirements across provincesSupport the coordination of employee resources and access, including devices, systems, and toolsBuild strong working relationships with employees across the organization
Ongoing – Grow & ContributeSupport the coordination, promotion, and execution of MRG Way training programsPartner with Recruitment to support special programs, including internship programsCoordinate office administration activities as they relate to HR operationsAssist with policy updates and ensure alignment with employment standards, human rights legislation, and health & safety requirementsSupport employee relations matters, with guidance from the HR Manager and senior HR partners as applicableSupport internal HR communications and updatesTrack and report basic HR metricsIdentify opportunities to improve HR processes, documentation, and employee experienceTake on increased responsibility and ownership as experience and confidence growPartner with HR and Recruitment to identify and execute continuous improvement initiatives
What We’re Looking For1–3 years of experience in an HR Coordinator, HR Administrator, or HR Generalist support rolePost-secondary education in Human Resources or a related fieldFoundational understanding of Canadian employment legislationStrong organizational skills and high attention to detailClear, professional communication skills and a service-oriented mindsetAbility to manage multiple priorities in a fast-paced environmentInterest in building a long-term career in Human Resources
Bonus if you:CHRP designation completed or in progress is an assetHave experience in hospitality, entertainment, retail, or multi-location environmentsHave used an ATS or HR system (training will be provided)Have used a project management system (training will be provided)Are curious about talent development, HR programs, or people analyticsEnjoy improving processes and bringing structure to busy, dynamic teams
What’s In It For YouParticipation in the MRG Travel Ambassador ProgramA fun, collaborative, and creative team cultureEmployee discounts to MRG concerts, shows, and hospitality venuesCareer growth and learning opportunities with Canada’s leading entertainment group
Our CommitmentThe MRG Group is committed to diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply. If you require accommodation during the recruitment process, please contact us.We thank all applicants for their interest. Only those selected for an interview will be contacted.
AI may be used as part of the recruitment process and in accordance with local laws.
