Description
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a
Personal Banking Associate
for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?
Responsibilities
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives
Job Requirements
High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – post‑appointment within 6 months
Post‑Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self‑starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can‑do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
Language Requirement (Quebec only)
Remarque: Étant donné que cet affichage concerne de futurs postes vacants et qu’il servira à pourvoir de nombreux postes aux exigences comparables à l’avenir, nous invitons les candidats bilingues et francophones à poser leur candidature. Lorsqu’un poste sera à pourvoir, une évaluation des besoins en matière de langue sera effectuée pour déterminer si la connaissance d’une autre langue que le français est exigée.
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Description
Do you thrive in leading a medium-sized team to initiate great customer conversations and create a pleasant and positive customer experience? Can you provide your mentorship, subject matter expertise and support in achieving business results while adhering to internal policies, practices, and processes? As
Branch Manager , strive for excellence and execute with speed, raising the bar around you.
Responsibilities
Mentor the team on advice-giving strategies on banking solutions to improve the overall customer experience and financial confidence
Promote TD's image and goodwill within the community by participating in community events
Enhance customer experience by understanding their financial needs and providing appropriate solutions
Act as the highest point of escalation for the branch to ensure customer issues are handled in the best course of action and participate in the resolution of reported matters when required
Oversee complex branch administrative duties for mutual funds, real estate secured credit, and other compliance-related issues
Ensure overall employee scheduling is optimal
Develop and implement business development strategies within the budget and communicate results to the team to meet business objectives
Ensure accuracy of all customer transactions as per TD's policies to achieve operational excellence
Mentor the team on offering One TD solutions and building lasting relationships with customers
Liaise with Wealth and Business Banking to stay updated with processes, emerging issues, and industry regulations
Cultivate a positive and customer-focused work environment that builds productivity, innovation, operational improvement, and professionalism
Requirements
Undergraduate degree and/or over 5 years of relevant experience
Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
A strategic thinker with extensive knowledge of advanced investing and credit processes, policies, programs, and systems to provide tactical direction to senior leadership
Proficiency in software tools including MS Office, and internet application
Strong communication skills to liaise with customers, employees, and cross functional teams
A thorough and accurate decision maker who can exercise discretion and judgement skills when working with confidential information
A dedicated and committed leader who can make an impact on the team and positively influence them and achieve results with effective negotiation, problem‑solving and communication skills
Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
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Drive exceptional customer interactions as a Branch Manager with TD. Lead a skilled team, mentor on banking solutions, and enhance community engagement to improve financial confidence.
In the role of Branch Manager, you'll guide a medium-sized team in delivering superior customer experiences while ensuring adherence to internal policies. Your expertise will cover advising on banking solutions, overseeing complex administrative duties, and mentoring staff on offering One TD solutions. Your position will also require liaising with Wealth and Business Banking for seamless operations.
Key Responsibilities:
• Mentor team on customer advice-giving strategies
• Promote TD's goodwill in community events
• Understand and address customer financial needs
• Oversee complex branch administrative duties
• Ensure optimal employee scheduling
Requirements:
• Undergraduate degree with 5+ years of experience
• Complete Branch Compliance Officer and IFIC or CSC courses
• Strategic thinker with advanced investing knowledge
• Proficient in MS Office and internet applications
• Strong communication and decision-making skills
Elevate customer service and develop your leadership abilities as a Branch Manager with TD.
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Department Overview
TD Wealth, Private Wealth Management provides high-net worth & ultra-high-net worth clients with holistic discovery and planning towards customized wealth advice and solutions. As part of TD Wealth Private Wealth Management, Private banking specializes in offering tailored banking solutions and Credit Management to affluent HNW clients. Our Private Banker's support everyday banking transactions, personal credit management and support our client's banking needs while connecting them with the right TD Specialists to manage their wealth management needs.
This role is responsible for servicing the needs of High Net Worth (HNW) clients and ensuring that each one has a legendary client experience. As part of the team, the Private Banking Client Service Associate will provide administrative support to the Senior Private Banker (SPB) in their achievement of business results, profitability and partner referrals.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Accountabilities
Provide exceptional client service at every customer interaction
Assist in client onboarding and recommending retail solutions
Be alert for opportunities to expand existing client and prospect relationships
Produce reports and compose correspondence as required
Ensure satisfactory resolution of client inquiries and take ownership of coordinating responses with other Partners as necessary
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escate issues where appropriate
Identify, suggest and actively participate in process improvement opportunities
Ensure necessary due diligence to support the accuracy of all customer transactions / activities
Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
Skills & Education
Undergraduate degree
3 years relevant experience
Demonstrated experience in Private Banking or experience in dealing with affluent clients is required
Thorough knowledge of Retail Banking products, systems, and services
Knowledge & understanding of commercial and retail credit principles
A self-starter that works with minimal supervision
Requires tact to exchange ideas and customer information in a concise and logical way; handling of sensitive customer information and resolution of exceptions
Completion of the Canadian Securities Course (CSC) or Investment Funds in Canada (IFIC), or willingness to do so within 1 year.
This position is open to candidates based in London, Ontario and Barrie, Ontario.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you!
Language Requirement (Quebec only)
Sans Objet
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Become a Private Banking Client Service Associate with TD Wealth in London or Barrie, Ontario. Focus on providing exceptional service for high-net-worth clients and facilitating upscale banking solutions.
You will assist Senior Private Bankers in a fast-paced environment, enhancing the client onboarding experience and client communication. This role requires a thorough understanding of retail banking and credit principles and emphasizes discretion, coordination, and process improvement to elevate client satisfaction.
Key Responsibilities:
• Ensure legendary service at every client touchpoint
• Support client onboarding and retail solution recommendations
• Monitor and expand existing client relationships
• Generate reports and handle correspondence efficiently
• Resolve inquiries while upholding client confidentiality
Requirements:
• Completed undergraduate degree required
• Minimum of 3 years relevant experience in banking
• Expertise in handling affluent client interactions
• Strong knowledge of banking products and credit principles
• Completion of required courses within one year
Deliver outstanding banking services while ensuring compliance and risk management in your role at TD Wealth.
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Description
Do you thrive in leading a medium‑sized team to initiate great customer conversations and create a pleasant and positive customer experience? Can you provide your mentorship, subject matter expertise and support in achieving business results while adhering to internal policies, practices, and processes? As Branch Manager, strive for excellence and execute with speed, raising the bar around you.
Typical day at work
Mentor the team on advice‑giving strategies on banking solutions to improve the overall customer experience and financial confidence.
Promote TD's image and goodwill within the community by participating in community events.
Enhance customer experience by understanding their financial needs and providing appropriate solutions.
Act as the highest point of escalation for the branch to ensure customer issues are handled in the best course of action and participate in the resolution of reported matters when required.
Oversee complex branch administrative duties for mutual funds, real estate secured credit, and other compliance‑related issues.
Ensure overall employee scheduling is optimal.
Develop and implement business development strategies within the budget and communicate results to the team to meet business objectives.
Ensure accuracy of all customer transactions as per TD's policies to achieve operational excellence.
Mentor the team on offering One TD solutions and building lasting relationships with customers.
Liaise with Wealth and Business Banking to stay updated with processes, emerging issues, and industry regulations.
Cultivate a positive and customer‑focused work environment that builds productivity, innovation, operational improvement, and professionalism.
Job Requirements
Undergraduate degree and/or over 5 years of relevant experience.
Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course.
A strategic thinker with extensive knowledge of advanced investing and credit processes, policies, programs, and systems to provide tactical direction to senior leadership.
Proficiency in software tools including MS Office and internet application.
Strong communication skills to liaise with customers, employees, and cross‑functional teams.
A thorough and accurate decision maker who can exercise discretion and judgement skills when working with confidential information.
A dedicated and committed leader who can make an impact on the team and positively influence them and achieve results with effective negotiation, problem‑solving and communication skills.
Benefits & Compensation
Our Total Rewards package includes a base salary, variable compensation, health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Legal Notice
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Language Requirement (Quebec only)
Remarque: Étant donné que cet affichage concerne de futurs postes vacants et qu’il servira à pourvoir de nombreux postes aux exigences comparables à l’avenir, nous invitons les candidats bilingues et francophones à poser leur candidature. Lorsqu’un poste sera à pourvoir, une évaluation des besoins en matière de langue sera effectuée pour déterminer si la connaissance d’une autre langue que le français est exigée.
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Drive customer satisfaction and foster a positive team culture as a Branch Manager at TD Bank. Use your leadership skills to enhance banking experiences and ensure operational excellence.
In this key leadership role, you will mentor your medium-sized team on strategic advice-giving and manage complex branch operations. Champion TD Bank’s image in the community by engaging in local initiatives and improving customer relations. Your expertise will help navigate compliance-related tasks and streamline branch administration.
Key Responsibilities:
• Mentor staff on financial advice-giving strategies
• Enhance customer experience with tailored banking solutions
• Oversee complexity in branch administration and compliance
• Develop business strategies to meet organizational objectives
• Ensure optimal employee scheduling and operational accuracy
Requirements:
• Undergraduate degree and at least 5 years of experience
• Completion of relevant finance and compliance courses
• Excellent communication and confidential decision-making skills
• Proficient in software tools and customer interaction
• Strategic thinker with extensive industry knowledge
Elevate the customer journey as a vital leader at TD Bank.
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Description
TD’s Core Platform Party1 Product Group is seeking a talented Software Engineer I to support mission‑critical applications including CIF (CustomerLink), PRTCL (Party API) and others. This role offers the opportunity to work on scalable, secure, and high‑performance systems that underpin TD’s customer data and regulatory compliance platforms.
We are seeking a skilled Software Engineer I with experience in Host/Mainframe technology. This ideal candidate will have strong development skills and experience working in Host environments. You will play a key role designing, developing, and optimizing Party1 applications while ensuring scalability, security, and performance. The candidate will be responsible for providing technical leadership within POD.
Key Responsibilities
Contribute to the design and development of scalable enterprise applications.
Conduct root cause analysis and proactively present remediation options.
Collaborate with business stakeholders, development PODs, and technical teams to align solutions with application roadmaps.
Estimate timelines and effort for design and development tasks.
Identify risks and potential issues in solution approaches and use cases.
Ensure designs leverage reusable components and align with business requirements.
Participate actively in agile ceremonies, design discussions, and peer reviews.
Adhere to TD’s internal policies, technology control standards, and regulatory guidelines.
Provide technical support for escalated incidents and outages.
Create and maintain design and solution artifacts.
Continuously identify and implement improvement opportunities.
Where You’ll Work
You’ll be expected to work primarily onsite at a TD location for meetings, team events and experiences. The hiring manager will provide more information about how this works for their team.
Job Requirements – What You Need to Succeed
Education
Undergraduate degree, Post Graduate degree or Technical Certificate
Strong academic background (e.g., computer science, engineering)
Graduate degree nice to have
Technical Skills
2–3 years of experience with Mainframe technology including Cobol, IMS, DB2, zOS, and Endevor.
Strong proficiency in IMS and DB2 database technology.
2–3 years of development and end‑to‑end design experience.
Proficient with SDLC knowledge.
Architecture, Design and Development Experience.
Hands‑on experience with Host development tools and frameworks.
Hands‑on experience with IMS and DB2, including SQL scripting.
Nice To Have
Experience in JAVA, REST API, Oracle, SQL Server Database
Knowledge on Event Hub, Kafka or equivalent
Experience with Azure cloud environments
Familiar with observability tools like Datadog
Experience with Autosys for jobs scheduling
Experience working on Banking Domain Projects
Language Requirement (Quebec only): Sans Objet
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Join TD's Core Platform Party1 Product Group as a Software Engineer I specializing in Host/Mainframe. Work on mission-critical applications ensuring scalability, security, and peak performance.
As a Software Engineer I, you will be pivotal in developing and optimizing enterprise applications like CIF and PRTCL. Ideal candidates will have 2–3 years of experience in Mainframe technology, particularly Cobol and DB2, and a strong academic background, potentially in computer science or engineering. Your responsibilities will encompass design collaboration with stakeholders, root cause analysis, and adherence to regulatory guidelines.
Key Responsibilities:
• Design scalable enterprise applications for performance enhancement
• Conduct root cause analysis and propose remediation strategies
• Collaborate with stakeholders for solution alignment
• Estimate timelines for development tasks
• Identify risks and improvement opportunities
Requirements:
• 2–3 years experience with Mainframe technologies
• Proficiency in Cobol, IMS, and DB2
• Strong understanding of SDLC processes
• Experience with end-to-end application design
• Technical degree or relevant certificate
Elevate your career by leveraging Mainframe skills at TD, focusing on innovative application development.
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Description
Reporting to the Senior Manager – Analytics & Information Management – the Data Scientist will engage with all levels of the TD Auto Finance team and utilize their skills to provide value added information to business stakeholders.
Work with business partners on initiatives and projects. Provide consultation and recommendations by highlighting impacts from a quantitative point of view.
Pro-actively identify opportunities for the business to maximize shareholder value through provisioning of analytics discovery and business insights.
Support a positive work environment that promotes service to the business, quality, innovation, and teamwork; ensure timely communication of issues/points of interest.
Manage, update, and maintain financial models and profitability reports for consumption of product partners. Liaison with a variety of teams (TBSM, Capital, Risk, Finance) to understand changes to financial variables and their impact to the model’s output.
Ensure integrity of data, reconciling data sources, and developing quality checks. Continually optimize, improve, and strengthen business analytical process and framework.
Provide consultation and recommendations by highlighting impacts from a quantitative point of view. Build visual aids (i.e. charts, tables, trend analysis, etc.) to relay findings to a wide range of audiences.
Provide ad hoc support to Senior Manager in strategic and tactical initiatives as required.
Establish and maintain productive working relations with all stakeholders.
Continuously acquire and enhance knowledge of auto lending business, market insights, and advanced analytical tools to best provide business solutions to product partner.
Experience & Qualifications
The ideal candidate would have extensive work experience building predictive models with machine learning methods in Python or R.
Experience combining data from different databases. Experience discovering and understanding new data elements by utilizing metadata and testing.
Strong relationship building skills, ability to collaborate effectively with teams across TDAF and the Bank.
Experience in data mining, financial models and data visualization tools (SQL, Tableau, and Excel).
Experience building presentations and presenting the findings to upper management.
Minimum 5 years in an analytical/data science role.
Demonstrated experience of developing and implementing statistical models (predictive & descriptive).
Demonstrated experience in delivering high quality, high impact analytical solutions to business problems.
Banking or Auto Finance experience is strongly preferred.
University Degree combined with data science education preferred.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
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