Toromont Cat est à la recherche d'un Gestionnaire de comptes, vente machines pour se joindre à son équipe Les titulaires de ce poste sont chargés de répondre aux besoins de la clientèle en matière de vente et de location des machines neuves et usagées. En tant que Gestionnaire de comptes, VOUS aurez la possibilité de : Travailler au sein de l'une des entreprises les plus sécuritaires de l'industrie, où votre sécurité et votre bien-être sont notre priorité la plus importante Travailler pour le meilleur concessionnaire d'équipement de sa catégorie et avec la marque haut de gamme Caterpillar Apprendre, de grandir et de se développer en permanence avec l'équipe de Toromont grâce à nos équipes de formation internes qui sont axées sur votre réussite Obtenir une rémunération complète concurrentielle, y compris les salaires, les avantages sociaux et les primes (selon l'admissibilité) Au cours d'une journée de travail type, VOUS effectuerez les tâches suivantes : Répond aux besoins de la clientèle en matière de vente et de location des machines neuves et usagées Promouvoit auprès de sa clientèle les programmes de la Division, une image d'excellence de l'entreprise et assure une bonne synergie avec les autres divisions de l'entreprise Visite les clients d'après un horaire établi et complète tous les rapports et documents requis dans les délais prévus Met en oeuvre des stratégies visant à augmenter la part de marché et les marges de l'entreprise auprès de sa clientèle Les compétences requises pour ce poste : Diplôme d'études collégiales combiné avec 3 ans d'expérience dans la vente Expérience dans la vente d'équipement/machines lourd ou industrielle À propos de Toromont Cat Avec plus de 7 000 employés et 56 sites du Manitoba à Terre-Neuve-et-Labrador, Toromont Cat a fait ses preuves et dispose d'une connaissance approfondie de l'industrie, d'une infrastructure de concessionnaires et d'une approche axée sur le service pour assurer la réussite de ses clients des secteurs de la construction, de l'exploitation minière et de la production d'énergie. Chez Toromont Cat, le travail est fondé sur les forces de nos employés, de nos produits, de la technologie et d'une expérience client exceptionnelle. Grâce à notre solide partenariat avec CaterpillarMC, Toromont Cat prend soin de ses employés, qui eux prennent soin de nos clients Lorsque vous rejoignez notre équipe, vous devenez un membre de la famille Toromont. Votre succès devient notre succès
Toromont Cat est à la recherche d'un Gestionnaire de comptes, vente machines pour se joindre à son équipe En tant que Gestionnaire de comptes, VOUS aurez la possibilité de :
Apprendre, de grandir et de se développer en permanence avec l'équipe de Toromont grâce à nos équipes de formation internes qui sont axées sur votre réussite
Obtenir une rémunération complète concurrentielle, y compris les salaires, les avantages sociaux et les primes (selon l'admissibilité)
Diplôme d'études collégiales combiné avec 3 ans d'expérience dans la vente
Expérience dans la vente d'équipement/machines lourd ou industrielle
Avec plus de 7 000 employés et 56 sites du Manitoba à Terre-Neuve-et-Labrador, Toromont Cat a fait ses preuves et dispose d'une connaissance approfondie de l'industrie, d'une infrastructure de concessionnaires et d'une approche axée sur le service pour assurer la réussite de ses clients des secteurs de la construction, de l'exploitation minière et de la production d'énergie. Chez Toromont Cat, le travail est fondé sur les forces de nos employés, de nos produits, de la technologie et d'une expérience client exceptionnelle.
Toromont Cat is looking for a Service Advisor to join our team in Dartmouth, NS! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.As a Service Advisor, YOU will experience: Working within one of the safest organizations in the industry where your safety and well-being are our most important priorityWorking for the best in class equipment dealer and with the premium Caterpillar brandOpportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your successCompetitive total rewards including: wages, benefits, and premiums (as eligible)An opportunity for flexible work schedules and opportunities across multiple locations across Eastern CanadaIn a typical day, YOU will:Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiativesUpdate and manage Service Scheduler in a timely and accurate mannerSchedule both machine repairs and preventative maintenance for the TechniciansCoordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairsProvide customer support for incoming calls and effective follow up during and after machine repairsOpen and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service SchedulerCollaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurateSource parts and tools during job set-up and provide shipping instructions to the siteManage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submittedAssist with Warranty and Goodwill processing including documentation requirements and no charge claimsMaintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSRReview and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)Must-haves for this role:Minimum post-secondary educationMinimum 5 years experience in service operationsAbout Toromont CatWith over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!
Toromont Cat is looking for a Machine Sales Representative to join our team in Saint John, NB! Our Machine Sales Representative (MSR) will be responsible for the sales of heavy equipment by developing marketing strategies, prospecting for new business and closing customer sales in a diverse territory. While expanding market opportunities, these strategies will be aligned and driven by personal, regional and corporate objectives to increase profitability.As a Machine Sales Representative, YOU will experience: Working within one of the safest organizations in the industry where your safety and well-being are our most important priorityWorking for the best in class equipment dealer and with the premium Caterpillar brandOpportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your successCompetitive total rewards including: wages, benefits, and premiums (as eligible)An opportunity for flexible work schedules and opportunities across multiple locations across Eastern CanadaIn a typical day, YOU will:Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiativesRepresent Toromont Cat to support heavy equipment sales and customer agreements.Develop and implement a yearly territory plan and marketing strategies to prospect new business in the assigned territory inclusive Forestry, Municipal, and General Construction customers.Liaison between customer and the company for all aspects of sales including analysis of specifications to identifying appropriate equipment applications/attachments to meet their needs.Prepare and conduct presentations and events to promote Cat, Weiler, and Metso products and features, advantages, and benefits.Provide customers with quotes, new products, current offerings, purchasing options, and multiple offerings encompassing Toromont Cat’s value propositions.Update customer profiles weekly and monthly within the territory plans for effective customer managementParticipate in weekly planning calls and enter weekly plans into SalesLink System including occasional travel to regional sales meetingsRemain current on competitive marketplace to ensure our customers receive the best value possibleTravel to remote customer worksites inclusive of Forestry Operations, Hwy projects, and Northern Communities. Working remotely leveraging technology and support networks.Demonstrate the highest level of competency and preparedness for the diverse range of product offerings through scheduled and self-guided learning.Must-haves for this role:Post Secondary Education and 5-10 years equivalent experience in a sales and marketingSafety conscious and customer centric, effective team player with proven relationship managementProven success in a sales capacity including identifying and engaging new customers/business opportunitiesExceptional communication and interpersonal skills to maintain and grow existing and new businessStrong analytical, planning and organizational skills with a mindset for continuous improvementProven aptitude for developing creative presentations and promotions for Toromont Cat product offerings.Solid business acumen with excellent negotiation, problem solving and influential decision making skillsA mechanical/technical background with thorough knowledge of the heavy equipment industry, Toromont Cat’s product line and equipment systemsSelf-motivated, results driven and adaptable to changing priorities with a sense of urgency in a fast paced environmentComputer literate and proficient with Microsoft Office Applications including Excel, PowerPoint, Word (DBS and SIS would be an asset)Willing and able to travel as required and possess a valid Driver’s Licence and clean Driver's AbstractAbout Toromont CatWith over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!
Toromont Cat is seeking a Product Support Manager to join our team in Sudbury. As an essential member of our team, you will be responsible for the integrity, growth and profitability of the Branch by maintaining and supporting company objectives through the effective management and growth of the parts and service operations.As a Product Support Manager, YOU will experience:Working within one of the safest organizations in the industry where your safety and well-being are our most important priorityWorking for the best in class equipment dealer and with the premium Caterpillar brandOpportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your successCompetitive total rewards including: wages, benefits, and premiums (as eligible)An opportunity for flexible work schedules and opportunities across multiple locations across Eastern CanadaIn a typical day, YOU will:Model the way for safe, environmentally sound and healthy work behaviours in support of Toromont's Health and Safety Policies, Programs and initiativesManage all branch Tractor parts and service objectives and ensure they are metProvide administrative and policy guidance to direct reports on Toromont and Caterpillar policiesLead a high level of customer focus and maintain trusted relationshipsReview and monitor operational expenses and financial reportsDevelop and define P&S budgets and reforecasts, manage departmental performance to meet objectives/commitmentsDevelop, implement and manage improvements in all aspects of product supportLead, inspire and coach employees to achieve personal and corporate objectivesActively pursue business in the territory to support equipment, parts and serviceCollaborate and work closely with Sales TeamsCollaborate with, develop and coach Planning TeamWork with a sense of urgency and foster a team environment to encourage growthLiaise with the Heavy Equipment group on both sales and service issuesMust-haves for this role:Minimum post-secondary education3-5 years experience in a supervisory/managerial positionStrong technical aptitude, and knowledge of the mining and construction industryAbout Toromont CatWith over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar , Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!
Toromont Cat is looking for a Service Advisor to join our team in Moncton, NB! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing. As a Service Advisor, YOU will experience: Working within one of the safest organizations in the industry where your safety and well-being are our most important priority Working for the best in class equipment dealer and with the premium Caterpillar brand Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success Competitive total rewards including: wages, benefits, and premiums (as eligible) An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada In a typical day, YOU will: Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives Update and manage Service Scheduler in a timely and accurate manner Schedule both machine repairs and preventative maintenance for the Technicians Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs Provide customer support for incoming calls and effective follow up during and after machine repairs Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate Source parts and tools during job set-up and provide shipping instructions to the site Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted Assist with Warranty and Goodwill processing including documentation requirements and no charge claims Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics) Must-haves for this role: Minimum post-secondary education Minimum 5 years experience in service operations About Toromont Cat With over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!
Toromont Cat est à la recherche d'un Commis au comptoir des pièces pour se joindre à son équipe ! Le commis au comptoir des pièces sera un élément essentiel de l'équipe des pièces en tant que contact principal avec les clients. Il fournira un service de qualité supérieure de façon constante tout en conseillant et en distribuant les pièces. En tant que commis au comptoir des pièces vous aurez l'occasion de : Travailler au sein de l'une des entreprises les plus sécuritaires de l'industrie, où votre sécurité et votre bien-être sont notre priorité la plus importante Travailler pour le meilleur concessionnaire d'équipement de sa catégorie et avec la marque haut de gamme Caterpillar Apprendre, de grandir et de se développer en permanence avec l'équipe de Toromont grâce à nos équipes de formation internes qui sont axées sur votre réussite Obtenir une rémunération complète concurrentielle, y compris les salaires, les avantages sociaux et les primes (selon l'admissibilité) Avoir une possibilité d'horaires de travail flexibles et des occasions de travailler à plusieurs endroits dans l'est du Canada. Au cours d'une journée de travail type, VOUS effectuerez les tâches suivantes : Démontrer des comportements de travail sécuritaires, respectueux de l'environnement conformément aux politiques, programmes et initiatives de Toromont en matière de santé et de sécurité Coordonner les fonctions quotidiennes des pièces, y compris l'approvisionnement, les commandes, les commandes en souffrance, le traitement de base, le ramassage et la livraison des pièces aux clients internes et externes Traiter les commandes par courriel et par téléphone, et vendre des pièces au comptoir. S'assurer que les besoins des clients sont satisfaits de manière efficace, compétente et professionnelle Maintenir les stocks physiques et électroniques des pièces et assembler les boyaux hydrauliques selon les normes Cat Traiter tous les retours de noyaux et les pièces sous garantie Les compétences requises pour ce poste : Avoir terminer les études secondaires 3 ans d'expérience dans le domaine de l'équipement lourd et/ou du comptoir de pièces Expérience dans le domaine du service à la clientèle ou dans un poste en contact avec le grand public Aptitudes à travailler avec les systèmes informatiques À propos de Toromont Cat Avec plus de 7 000 employés et 56 sites du Manitoba à Terre-Neuve-et-Labrador, Toromont Cat a fait ses preuves et dispose d'une connaissance approfondie de l'industrie, d'une infrastructure de concessionnaires et d'une approche axée sur le service pour assurer la réussite de ses clients dans les secteurs de la construction, de l'exploitation minière et de la production d'énergie. Chez Toromont Cat, le travail est fondé sur les forces de nos employés, nos produits, de la technologie et d’une expérience client exceptionnelle. Grâce à notre solide partenariat avec CaterpillarMC, Toromont Cat prend soin de ses employés qui eux prennent soin de nos clients ! Lorsque vous rejoignez notre équipe, vous devenez un membre de la famille Toromont. Votre succès devient notre succès !
Toromont Cat est à la recherche d’un Gestionnaire de comptes, vente machines pour se joindre à son équipe ! Les titulaires de ce poste sont chargés de répondre aux besoins de la clientèle en matière de vente et de location des machines neuves et usagées. En tant que Gestionnaire de comptes, VOUS aurez la possibilité de : Travailler au sein de l'une des entreprises les plus sécuritaires de l'industrie, où votre sécurité et votre bien-être sont notre priorité la plus importante Travailler pour le meilleur concessionnaire d'équipement de sa catégorie et avec la marque haut de gamme Caterpillar Apprendre, de grandir et de se développer en permanence avec l'équipe de Toromont grâce à nos équipes de formation internes qui sont axées sur votre réussite Obtenir une rémunération complète concurrentielle, y compris les salaires, les avantages sociaux et les primes (selon l'admissibilité) Au cours d'une journée de travail type, VOUS effectuerez les tâches suivantes : Répond aux besoins de la clientèle en matière de vente et de location des machines neuves et usagées Promouvoit auprès de sa clientèle les programmes de la Division, une image d'excellence de l'entreprise et assure une bonne synergie avec les autres divisions de l'entreprise Visite les clients d'après un horaire établi et complète tous les rapports et documents requis dans les délais prévus Met en oeuvre des stratégies visant à augmenter la part de marché et les marges de l'entreprise auprès de sa clientèle Les compétences requises pour ce poste : Diplôme d'études collégiales combiné avec 3 ans d'expérience dans la vente Expérience dans la vente d'équipement/machines lourd ou industrielle À propos de Toromont Cat Avec plus de 7 000 employés et 56 sites du Manitoba à Terre-Neuve-et-Labrador, Toromont Cat a fait ses preuves et dispose d'une connaissance approfondie de l'industrie, d'une infrastructure de concessionnaires et d'une approche axée sur le service pour assurer la réussite de ses clients des secteurs de la construction, de l'exploitation minière et de la production d'énergie. Chez Toromont Cat, le travail est fondé sur les forces de nos employés, de nos produits, de la technologie et d'une expérience client exceptionnelle. Grâce à notre solide partenariat avec CaterpillarMC, Toromont Cat prend soin de ses employés, qui eux prennent soin de nos clients ! Lorsque vous rejoignez notre équipe, vous devenez un membre de la famille Toromont. Votre succès devient notre succès !
Toromont Cat is seeking a Product Support Manager to join our team in Sudbury. As an essential member of our team, you will be responsible for the integrity, growth and profitability of the Branch by maintaining and supporting company objectives through the effective management and growth of the parts and service operations. As a Product Support Manager, YOU will experience: Working within one of the safest organizations in the industry where your safety and well-being are our most important priority Working for the best in class equipment dealer and with the premium Caterpillar brand Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success Competitive total rewards including: wages, benefits, and premiums (as eligible) An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada In a typical day, YOU will: Model the way for safe, environmentally sound and healthy work behaviours in support of Toromont’s Health and Safety Policies, Programs and initiatives Manage all branch Tractor parts and service objectives and ensure they are met Provide administrative and policy guidance to direct reports on Toromont and Caterpillar policies Lead a high level of customer focus and maintain trusted relationships Review and monitor operational expenses and financial reports Develop and define P&S budgets and reforecasts, manage departmental performance to meet objectives/commitments Develop, implement and manage improvements in all aspects of product support Lead, inspire and coach employees to achieve personal and corporate objectives Actively pursue business in the territory to support equipment, parts and service Collaborate and work closely with Sales Teams Collaborate with, develop and coach Planning Team Work with a sense of urgency and foster a team environment to encourage growth Liaise with the Heavy Equipment group on both sales and service issues Must-haves for this role: Minimum post-secondary education 3-5 years experience in a supervisory/managerial position Strong technical aptitude, and knowledge of the mining and construction industry About Toromont Cat With over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!
Toromont Cat is looking for a Service Advisor to join our team in Sydney, NS! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing. As a Service Advisor, YOU will experience: Working within one of the safest organizations in the industry where your safety and well-being are our most important priority Working for the best in class equipment dealer and with the premium Caterpillar brand Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success Competitive total rewards including: wages, benefits, and premiums (as eligible) An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada In a typical day, YOU will: Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives Update and manage Service Scheduler in a timely and accurate manner Schedule both machine repairs and preventative maintenance for the Technicians Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs Provide customer support for incoming calls and effective follow up during and after machine repairs Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate Source parts and tools during job set-up and provide shipping instructions to the site Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted Assist with Warranty and Goodwill processing including documentation requirements and no charge claims Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics) Must-haves for this role: Minimum post-secondary education Minimum 5 years’ experience in service operations About Toromont Cat With over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!
