The Toronto Blue Jays are hiring for the 2026 season! A Gameday position with the Toronto Blue Jays means contributing to an unforgettable fan experience throughout the ballpark. The fan experience means a commitment to providing best‑in‑class customer service for fans who travel from near and far to watch Canada’s team. Our team members are resilient, innovative, and thrive in an environment where teamwork, accountability, and empowerment are at the forefront of every game day, concert, or event. Join our winning team! We are seeking self‑motivated, driven, and customer focused individuals to fill seasonal roles throughout our organization. Please note that these are seasonal roles aligned with the baseball and Rogers Centre events schedule, spanning from approximately February to November 2026. These positions are part‑time contracts. Our Interview Fair will take place on January 17th and January 18th at the Rogers Centre. (SELECTED CANDIDATES WILL RECEIVE AN INVIATION) Qualifications You are committed to providing excellent customer service You are a master multi‑tasker who thrives in fast‑paced working environments You have exceptional problem‑solving skills You have an interest in baseball and stadium operations You can work all 81 Toronto Blue Jays home games including evenings, weekends, and holidays as required Roles Activation Team Member Working alongside the members of the marketing team to assist in the set‑up, execution and tear‑down of all Toronto Blue Jays and Rogers Centre events. This position reports to the Coordinator, Activation Team and works closely day‑to‑day with the Promotions & Events team, and Activation Team Leads. Ballpark Experience Team The Ballpark Experience Team is a cross‑functional team focused on the full fan experience from entry to seat. Staff are either assigned each shift to work gates or work in sections. They are responsible for welcoming fans into the building, facilitating successful ticket scanning, providing directions, ushering fans to their proper seats, and monitoring an assigned section. Elevator Operators As an Elevator Operator, you will play a key role in enhancing the fan experience. You’ll be responsible for safely transporting guests to different levels of the stadium during events, while providing top‑notch customer service. This position requires a warm, engaging personality and the ability to handle various situations independently. Facility Services Attendants As a member of the Facility Services team, you will play a key role in delivering a clean, safe, and welcoming environment for baseball, concerts, and special events. If you’re detail‑oriented, reliable, and enjoy working in a fun‑paced environment, we’d love to have you on our team! Retail Sales Associates Retail Sales Associates are essential in establishing Jays Shop as the leading destination for Toronto Blue Jays Official Team Merchandise, by providing best‑in‑class service to every fan encountered at Rogers Centre. In this role, you will be required to work across all retail outlets – the Flagship Jays Shop at Gate 5, Jays Shop at Gate 1, and Concourse Kiosks – for both home Blue Jays games and other events, such as concerts. Core functions include but are not limited to: building relationships with fans and assisting them to generate club‑revenue, operating a point‑of‑sale system, stock processing, visual merchandising, and general organization/maintenance of retail locations. 50/50 GameDay Ambassadors Come play a pivotal role in Major League Baseball’s biggest 50/50 program! 50/50 Game Day Ambassadors are primarily responsible for representing Jays Care Foundation, the charitable arm of the Blue Jays, and selling 50/50 raffle tickets to fans during Blue Jays home games. Must be able to work all 81 home games (evenings, weekends, and holidays) and other Rogers Centre concerts/events as required. Blue Jays has a strong commitment to diversity, accessibility and inclusion. Everyone who applies for a job will be considered. We encourage individuals from underrepresented groups to apply and join us in shaping the future of our club. Together, we will build a team that reflects the richness of the game and the communities that we represent. Throughout the recruitment process, we are dedicated to working with candidates who have accessibility needs to ensure they have the necessary support to perform at their best. Questions regarding accessibility throughout the recruitment process can be directed to #J-18808-Ljbffr
The Toronto Blue Jays are hiring for the 2026 season! The Toronto Blue Jays are looking for a motivated, service‑orientated individual who is responsible for assisting fans, resolving issues, and providing stadium related or event related information to fans in a friendly, professional manner while fostering an inclusive environment for all. Please note this is a part‑time role tied to the Blue Jays season. Jays Shop is looking for passionate and strong leaders to join our team for the 2026 baseball season. Our team‑driven culture and energizing atmosphere has established Jays Shop as the leading destination for Toronto Blue Jays official team merchandise and essential to the fan experience at Rogers Centre. We are seeking Retail Leads who have the desire to champion a winning team, both on and off the field. You will have the opportunity to lead, develop, and motivate Jays Shop team members as we create unforgettable fan moments, build lasting relationships, and provide an unparalleled experience by outfitting fans as they unite in the ever‑growing Blue Jays community. Successful candidates will be responsible for supervising a team of 200+ Retail Sales Associates across the 12+ retail locations across Rogers Centre, while demonstrating excellent teamwork and communication with corresponding Retail Leads and the Retail management team. Please note that these are seasonal roles aligned with the baseball and Rogers Centre events schedule, spanning from approximately February to November 2026. These positions are part‑time contracts. This role may be for you if: You are passionate about baseball and leadership. You are hands‑on and are unafraid to tackle new challenges. You are enthusiastic about building relationships with fans and teammates. You enjoy motivating, inspiring, and collaborating with others. You thrive in a fast‑paced and high‑volume environment. You are eager to deliver best‑in‑class service to Toronto Blue Jays fans. Responsibilities: Support management team in motivating Retail Sales Associates to achieve fan service expectations and exceed revenue goals. Ensure that retail staff are engaging with all fans according to our WE CARE values, to create a positive and welcoming experience for every individual who visits Rogers Centre. Responsible for carrying out the general operations of Jays Shop locations in the most professional, organized, and profitable manner. Open and/or close ballpark retail locations and complete end of day reporting as required. Assist with the training of new staff and further coaching and development of team members throughout the season. Complete check‑ins and performance evaluations at the mid‑season and end‑of‑season points. Maintain a comprehensive understanding of all systems, products, and services available at Jays Shop. Maintain sufficient inventory levels in retail locations and restock/merchandise as needed to maximize sales potential and adhere to visual standards. Address all fan and staff escalations in a confident and professional manner; finding solutions to avoid further escalation. Accountable for maintaining retail standards for visual merchandising, cleanliness, and health and safety of staff and fans. Understand, follow, and enforce all Jays Shop and Toronto Blue Jays policies and procedures. Maintain open and clear channels of communication with retail staff, Jays Shop management, and cross‑functional teams. Successfully lead the retail team through any additional Rogers Centre events, including concerts. Any other duties required. Qualifications: Must be available to work 90% or more home games (evenings, weekends, and holidays) and other Rogers Centre concerts/events as required. Previous retail and/or customer service experience required; experience in a leadership or supervisory role strongly preferred. Enjoys a high energy environment and demonstrates an appreciation of the diverse backgrounds of Toronto Blue Jays fans and Jays Shop staff. A commitment to service excellence and fan satisfaction. Excellent oral and written communication skills complemented by a friendly and professional demeanour. Sound decision‑making, problem solving, and conflict resolution skills. Flexible and adaptable to lead a team in a fast‑paced environment and work proficiently under pressure. Organizational competency, ability to multi‑task, and manage time and resources effectively. A team player with a collaborative frame of mind. Knowledge and understanding of baseball and the Toronto Blue Jays; must adhere to the Toronto Blue Jays mission and policies. Physical stamina and mobility including ability to lift, carry, kneel, bend, and reach. Blue Jays has a strong commitment to diversity, accessibility and inclusion. Everyone who applies for a job will be considered. We encourage individuals from underrepresented groups to apply and join us in shaping the future of our club. Together, we will build a team that reflects the richness of the game and the communities that we represent. Throughout the recruitment process, we are dedicated to working with candidates who have accessibility needs to ensure they have the necessary support to perform at their best. Questions regarding accessibility throughout the recruitment process can be directed to #J-18808-Ljbffr
A prominent sports organization in Toronto is seeking a motivated Retail Lead for the 2026 baseball season. This part-time role involves supervising a team to deliver exceptional service to fans at Rogers Centre. The ideal candidate has prior retail experience, excellent communication skills, and a passion for baseball. Join us to help create unforgettable experiences for fans during the baseball season.
#J-18808-Ljbffr
Join to apply for the Associate, Sales & Service Development role at Toronto Blue Jays Are you ready to start your sales career for Canada’s only Major League Baseball team? The Toronto Blue Jays are hiring up to 5 full‑time contract positions for Associates in the Sales and Service Development Program. About The Sales & Service Development Program The Blue Jays Sales & Service Development Program is the natural starting point for emerging professionals seeking an opportunity to learn the fundamentals of sales and service. This 12‑month, entry‑level position focuses on mentoring, coaching and developing successful candidates into product experts and industry‑best salespeople. Graduates from this program will be well positioned for full‑time opportunities within the organization. The Toronto Blue Jays Ticketing Team prioritizes a collaborative, inclusive culture, where learning is continuous and each team member is empowered to achieve goals and objectives. Reporting to the management teams within the Memberships, Premium Seating, and Group Sales departments, this role is primarily responsible for helping the Toronto Blue Jays Baseball Club generate new ticketing subscription and event sales, while learning the fundamentals of selling in the sports and entertainment industry. Responsibilities Answer all inbound sales calls and assist clients as needed Outbound sales calling to generate and drive ticket sales primarily in the consumer market Identify opportunities to upsell and cross‑sell to maximize ticket sales In‑person sales generation (e.g., in stadium, sales booths, trade shows) Leverage internal sales process to effectively drive new business Maintain a detailed touchpoint history in the Salesforce CRM by logging all customer data and interactions in a clear, timely manner Stay up to date with all products, pricing, and benefits Provide consistent, high‑level experience to all clients Maintain professional and technical knowledge by participating in and/or leading departmental product training sessions Exceed sales and revenue targets Work in conjunction with the entire Ticket Sales and Service team to uphold the mandates of the department regarding sales and service goals and objectives Assist with game‑day responsibilities, including client meetings, prospecting initiatives and managing ticketing programs as required Qualifications Sales background with outbound experience is an asset General business knowledge with a basic understanding of Blue Jays products and services Strong work ethic with a humble mentality A strong commitment to providing an exceptional customer experience Willingness to be coached, with an appetite to learn and get better every day Ability to work collaboratively, multi‑task, and meet deadlines in a fast‑paced environment Must be available to work evenings, weekends and holidays as required What We Can Offer You Commitment to our team – we want you to succeed! Ongoing, hands‑on training to help you develop your skills Excellent employee discount to use towards Jays gear A unique employment experience working for the only MLB team in Canada Eligibility to work in Canada is a requirement for this position. Blue Jays has a strong commitment to diversity, accessibility and inclusion. Everyone who applies for a job will be considered. We encourage individuals from underrepresented groups to apply and join us in shaping the future of our club. Together, we will build a team that reflects the richness of the game and the communities that we represent. Throughout the recruitment process, we are dedicated to working with candidates who have accessibility needs to ensure they have the necessary support to perform at their best. Questions regarding accessibility throughout the recruitment process can be directed to Seniority level Entry level Employment type Contract Job function Other #J-18808-Ljbffr
A major league baseball team in Canada is seeking an Associate for their Sales & Service Development program. This entry-level role will involve assisting with ticket sales, providing exceptional customer experiences, and participating in ongoing training. Ideal candidates will have a sales background and a commitment to teamwork. Join us to enhance your skills in a dynamic environment within the sports industry.
#J-18808-Ljbffr
