Toys R Us Canada, proud to be Canadian owned and operated by Putman Investments, has an opportunity for a full-time Inventory Control Specialist on the day shift. This position is located in our Concord Distribution Centre.
Shift Times: Monday to Friday, 7:00a.m. to 3:30p.m.
Reporting to the Manager Fulfilment, this role will support the clothing and accessories fulfilment operations in the Toys R Us Distribution Centre. This position is responsible for conducting audits and ensuring inventory accuracy and efficiency in warehouse operations. In addition, you will be responsible for coordinating shipment and delivery of products, maintaining accurate records, and collaborating with cross-functional teams to optimize inventory control processes.
We want to bring on someone who values what we value- teamwork, excellence, authenticity, accountability and integrity. In other words, we want you to fit in here. This is an opportunity for you to take on exciting responsibilities, build on your already strong skill set and help us achieve our goals, all in a work environment that is fast-paced, dynamic and fun.
Responsibilities:
- Execute inventory control functions with a drive for accuracy, flawless execution and accountability
- Perform weekly / monthly / quarterly/ annual inventory audits and reconcile discrepancies to ensure inventory accuracy
- Coordinate inventory location moves within the warehouse
- Execute the annual yearend physical inventory within the guidelines and procedures set by the yearend committee
- Process damaged items and return to vendors
- Identify opportunities to align inventory moves to optimize capacity
- Work cross functionally with department managers and business partners to identify opportunities and drive change to support inventory accuracy and execute best practices
- Develop new processes and procedures that will improve the Department's productivity, quality and accuracy
- Develop a deployment strategy for over 15K products supporting product management to refine our stocked offer and improve customer service for the Canadian network.
- Provide the highest level of customer service to both internal as well as external customers.
- Stocking merchandise using RF technology
- Escalates urgent requests as needed to the Fulfillment Manager
- Provides excellent customer service and responds to inquiries within set timeframes from the Purchasing / Sales teams
- Develop new processes and procedures that will improve the Department's productivity, quality and accuracy
- Create and maintain SOPs for all functions
- Execute and follow through on items related to system issues
- Comply with Toys"R"Us Health and Safety policies, procedures and standards and with the OHSA.
- Performs other duties and projects as assigned
Qualifications:
- 1 – 2 years of administrative experience in a fulfilment / warehouse environment preferred with a strong commitment to customer satisfaction
- Proven experience in inventory control or related role
- Proficient in Inventory Control Systems
- Ability to lift up to 40lbs
- Proficient with Microsoft Office (Word, Excel, Sharepoint and MS Teams)
- Proficient in using RF technology
- Must have previous experience and / or hold a valid Reach Truck license
- Excellent organization, planning, and communication skills
- Strong multi-tasking and organizational skills;
- Must possess a forklift license and have experience to operate an order picker
- Ability to support multiple projects, work under pressure, and adapt to changes in the work environment
- Must be able to cross train between all areas of the DC
Toys"R"Us is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities throughout the recruitment process. Applicants under consideration for employment will be contacted to participate further in the recruitment process. If you are contacted and you require any accommodation in the recruitment process due to a disability, please indicate this and we will work with you to meet your reasonable accessibility needs.
Toys R Us Canada, proud to be Canadian owned and operated, has an opportunity for a full-time Fulfilment Team Lead - Outbound on the day shift, supporting the clothing and accessories operation within the Toys R Us Distribution Centre.
Shift Times: Monday to Friday, 7:00a.m. to 3:30p.m.
The Fulfilment Team Lead will ensure the timely and accurate processing and preparing of shipments for customer orders, store orders and courier pickups. They must have a sense of urgency and excellent organizational, customer service and communication skills.
We want to bring on someone who values what we value- teamwork, excellence, authenticity, accountability and integrity. In other words, we want you to fit in here. This is an opportunity for you to take on exciting responsibilities, build on your already strong skill set and help us achieve our goals, all in a work environment that is fast-paced, dynamic and fun.
Responsibilities:
- Serve as a lead within a fulfillment operation which includes customer online orders as well as ship to store orders
- Perform various duties for processing and shipping customer and store orders
- Prepare necessary documentation for customer orders.
- Prepares address labels and bill of lading(BOL) for outgoing shipments, using Techship
- Loading trailers (using various material handling equipment)
- Palletize shipments for courier pickups ensuring deadlines for orders and courier pick ups are met
- Assign work to team members based on a FIFO model
- Perform dispatch functions as needed and completes all courier paperwork.
- Communicating with carriers via telephone or email
- Provides excellent customer service and responds to inquiries within set timeframes
- Communicating with various organizations within the company
- Escalates urgent requests as needed to the DC Manager
- Ensure internal and external customers' requirements are met in an efficient, knowledgeable and professional manner
- Maintain your work area in a safe and organized manner, ensuring housekeeping standards are adhered to.
- Comply with Toys"R"Us Health and Safety policies, procedures and standards and with the OHSA.
- Must be able to meet all productivity standards established by the company.
- Performs other duties and projects as assigned
Qualifications:
- 1 – 2 years of experience in a fulfilment centre / warehouse environment preferred with a strong commitment to customer satisfaction
- Ability to lift up to 40 lbs consistently.
- Must have previous experience and / or hold a valid Reach Truck license
- Proficient with Microsoft Office (Word, Excel, Sharepoint and MS Teams)
- Proficient in using X3 system and RF technology
- Excellent customer service skills
- Excellent organization, planning, and communication skill
- Acts with a sense of urgency and self-direction within established guidelines
- Ability to support multiple projects, work under pressure, and adapt to sudden changes in the work environment
- Must be able to cross train between all areas of the DC
- Must have high initiative, integrity and dependability to function effectively as a team player.
Toys"R"Us is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities throughout the recruitment process. Applicants under consideration for employment will be contacted to participate further in the recruitment process. If you are contacted and you require any accommodation in the recruitment process due to a disability, please indicate this and we will work with you to meet your reasonable accessibility needs.
Toys R Us Canada, proud to be Canadian owned and operated, has an opportunity for a full-time Fulfilment Team Lead on the day shift supporting the clothing and accessories operation within the Toys R Us Distribution Centre.
Shift Times: Monday to Friday, 7:00a.m. to 3:30p.m.
The Fulfilment Team Lead will perform various duties from processing inbound receipts from vendors to preparing shipments for customer orders, store orders and courier pickups. They must have a sense of urgency and excellent organizational, customer service and communication skills.
We want to bring on someone who values what we value- teamwork, excellence, authenticity, accountability and integrity. In other words, we want you to fit in here. This is an opportunity for you to take on exciting responsibilities, build on your already strong skill set and help us achieve our goals, all in a work environment that is fast-paced, dynamic and fun.
Responsibilities:
- Serve as a lead within a fulfillment operation which includes customer online orders as well as ship to store orders
- Accurately process inbound receipts from vendors and carriers always maintaining accuracy
- Research problem receipts and partner with the Department Manager to resolve any problems
- Schedule appointments with transport companies and vendors for receipt of merchandise
- Answering phone calls and liaising with Carriers and vendors to provide the highest level of customer service
- Un-Loading trailers (using various material handling equipment)
- Prepare and palletize receipts for putaway into storage
- Coordinate putaway tasks using RF Technology and X3
- Maintain a filing system for receiving documents (such as records for drivers, dispatch, etc.)
- Provides excellent customer service and responds to inquiries within set timeframes
- Communicating with various levels within the company and ensure flow of communication
- Escalates urgent requests as needed to the DC Manager
- Ensure internal and external customers' requirements are met in an efficient, knowledgeable and professional manner
- Maintain your work area in a safe and organized manner, ensuring housekeeping standards are adhered to.
- Comply with Toys"R"Us Health and Safety policies, procedures and standards and with the OHSA.
- Must be able to meet all productivity standards established by the company.
- Performs other duties and projects as assigned
Qualifications:
- 1 – 2 years of experience in a fulfilment centre / warehouse environment preferred with a strong commitment to customer satisfaction
- Ability to lift up to 40 lbs consistently.
- Must have previous experience and / or hold a valid Reach Truck license
- Proficient with Microsoft Office (Word, Excel, Sharepoint and MS Teams)
- Proficient in using X3 system and RF technology
- Excellent customer service skills
- Excellent organization, planning, and communication skill
- Acts with a sense of urgency and self-direction within established guidelines
- Ability to support multiple projects, work under pressure, and adapt to sudden changes in the work environment
- Must be able to cross train between all areas of the DC
- Must have high initiative, integrity and dependability to function effectively as a team player.
Toys"R"Us is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities throughout the recruitment process. Applicants under consideration for employment will be contacted to participate further in the recruitment process. If you are contacted and you require any accommodation in the recruitment process due to a disability, please indicate this and we will work with you to meet your reasonable accessibility needs.
Toys R Us Canada, proud to be Canadian owned and operated, has opportunities for full-time Picker / Packers on the day shift. This position is performed in our Concord Distribution Centre and will support the clothing and accessories operation with the Toys R Us Distribution Centre. Shift Times: Monday to Friday, 7:00a.m. to 3:30p.m. We want to bring on someone who values what we value- teamwork, excellence, authenticity, accountability and integrity. In other words, we want you to fit in here. This is an opportunity for you to take on exciting responsibilities, build on your already strong skill set and help us achieve our goals, all in a work environment that is fast-paced, dynamic and fun. Responsibilities:Perform general labour and material handling duties within a fulfillment operation which includes customer online orders as well as ship to store ordersUsing RF Technology, pick customer orders in a timely manner from a pick list Ensure order picking accuracy and on-time delivery of all ordersPack and ship orders ensuring they are complete, accurate, adhering to company's quality standardsRead and match labels to product to ensure quality standards are met at each stage. Verify that Sku / similar named product, quantity and correct product codes are on package. Understand all shipping documentation, including pick slips, packaging details, shipping labels to ensure orders are accurate. Pack orders in a space efficient manner Report any discrepancies or damages to the Supervisor.Pick and put away pallets either manually, using a pump truck Inspect all powered equipment and complete the daily inspection sheet before operation of any powered equipment. Shrink wrap pallet to ensure cartons are transferred safely. Practice safe stacking and securing materials onto pallets. Ensure even distribution of pallets to prevent tipping. Stack empty pallets as needed and adhere to all housekeeping standards. Ensure internal and external customers' requirements are met in an efficient, knowledgeable and professional mannerMaintain your work area in a safe and organized mannerComply with Toys"R"Us Health and Safety policies, procedures and standards and with the OHSA.Must be able to meet all productivity standards established by the company. Work in all areas of the Distribution Centre, based on the needs of the business. Performs other duties as assigned. Qualifications:Previous warehouse experience, picking, packing and putaway.Must have prior experience with using computers and possess basic computer skillsMust have previous experience using RF Guns. Able to operate pallet jacksMust have previous experience and hold a valid Walkie Stacker (Blue Giant) licenseMust be willing to work flexible hours in support of business needs (days or afternoons)Must have high initiative, integrity and dependability to function effectively as a team playerMust be able to perform the physical demands of the position (able to lift up to 40 lbs)Good oral and written communication skillsGood attention to detail and accuracy English comprehension and Mathematical skillsGood organizational skillsAbility to prioritize work and resolve issues effectivelyToys"R"Us is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities throughout the recruitment process. Applicants under consideration for employment will be contacted to participate further in the recruitment process. If you are contacted and you require any accommodation in the recruitment process due to a disability, please indicate this and we will work with you to meet your reasonable accessibility needs.
Toys R Us Canada, proud to be Canadian owned and operated, has an opportunity for a full-time Fulfilment Team Lead on the day shift supporting the clothing and accessories operation within the Toys R Us Distribution Centre. Shift Times : Monday to Friday, 7:00a.m. to 3:30p.m. The Fulfilment Team Lead will perform various duties from processing inbound receipts from vendors to preparing shipments for customer orders, store orders and courier pickups. They must have a sense of urgency and excellent organizational, customer service and communication skills. We want to bring on someone who values what we value- teamwork, excellence, authenticity, accountability and integrity. In other words, we want you to fit in here. This is an opportunity for you to take on exciting responsibilities, build on your already strong skill set and help us achieve our goals, all in a work environment that is fast-paced, dynamic and fun. Responsibilities: Serve as a lead within a fulfillment operation which includes customer online orders as well as ship to store orders Accurately process inbound receipts from vendors and carriers always maintaining accuracy Research problem receipts and partner with the Department Manager to resolve any problems Schedule appointments with transport companies and vendors for receipt of merchandise Answering phone calls and liaising with Carriers and vendors to provide the highest level of customer service Un-Loading trailers (using various material handling equipment) Prepare and palletize receipts for putaway into storage Coordinate putaway tasks using RF Technology and X3 Maintain a filing system for receiving documents (such as records for drivers, dispatch, etc.) Provides excellent customer service and responds to inquiries within set timeframes Communicating with various levels within the company and ensure flow of communication Escalates urgent requests as needed to the DC Manager Ensure internal and external customers’ requirements are met in an efficient, knowledgeable and professional manner Maintain your work area in a safe and organized manner, ensuring housekeeping standards are adhered to. Comply with Toys”R”Us Health and Safety policies, procedures and standards and with the OHSA. Must be able to meet all productivity standards established by the company. Performs other duties and projects as assigned Qualifications: 1 – 2 years of experience in a fulfilment centre / warehouse environment preferred with a strong commitment to customer satisfaction Ability to lift up to 40 lbs consistently. Must have previous experience and / or hold a valid Reach Truck license Proficient with Microsoft Office (Word, Excel, Sharepoint and MS Teams) Proficient in using X3 system and RF technology Excellent customer service skills Excellent organization, planning, and communication skill Acts with a sense of urgency and self-direction within established guidelines Ability to support multiple projects, work under pressure, and adapt to sudden changes in the work environment Must be able to cross train between all areas of the DC Must have high initiative, integrity and dependability to function effectively as a team player. Toys"R"Us is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities throughout the recruitment process. Applicants under consideration for employment will be contacted to participate further in the recruitment process. If you are contacted and you require any accommodation in the recruitment process due to a disability, please indicate this and we will work with you to meet your reasonable accessibility needs.
Toys R Us Canada, proud to be Canadian owned and operated, has an opportunity for a full-time Fulfilment Team Lead - Outbound on the day shift, supporting the clothing and accessories operation within the Toys R Us Distribution Centre. Shift Times : Monday to Friday, 7:00a.m. to 3:30p.m. The Fulfilment Team Lead will ensure the timely and accurate processing and preparing of shipments for customer orders, store orders and courier pickups. They must have a sense of urgency and excellent organizational, customer service and communication skills. We want to bring on someone who values what we value- teamwork, excellence, authenticity, accountability and integrity. In other words, we want you to fit in here. This is an opportunity for you to take on exciting responsibilities, build on your already strong skill set and help us achieve our goals, all in a work environment that is fast-paced, dynamic and fun. Responsibilities: Serve as a lead within a fulfillment operation which includes customer online orders as well as ship to store orders Perform various duties for processing and shipping customer and store orders Prepare necessary documentation for customer orders. Prepares address labels and bill of lading(BOL) for outgoing shipments, using Techship Loading trailers (using various material handling equipment) Palletize shipments for courier pickups ensuring deadlines for orders and courier pick ups are met Assign work to team members based on a FIFO model Perform dispatch functions as needed and completes all courier paperwork. Communicating with carriers via telephone or email Provides excellent customer service and responds to inquiries within set timeframes Communicating with various organizations within the company Escalates urgent requests as needed to the DC Manager Ensure internal and external customers’ requirements are met in an efficient, knowledgeable and professional manner Maintain your work area in a safe and organized manner, ensuring housekeeping standards are adhered to. Comply with Toys”R”Us Health and Safety policies, procedures and standards and with the OHSA. Must be able to meet all productivity standards established by the company. Performs other duties and projects as assigned Qualifications: 1 – 2 years of experience in a fulfilment centre / warehouse environment preferred with a strong commitment to customer satisfaction Ability to lift up to 40 lbs consistently. Must have previous experience and / or hold a valid Reach Truck license Proficient with Microsoft Office (Word, Excel, Sharepoint and MS Teams) Proficient in using X3 system and RF technology Excellent customer service skills Excellent organization, planning, and communication skill Acts with a sense of urgency and self-direction within established guidelines Ability to support multiple projects, work under pressure, and adapt to sudden changes in the work environment Must be able to cross train between all areas of the DC Must have high initiative, integrity and dependability to function effectively as a team player. Toys"R"Us is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities throughout the recruitment process. Applicants under consideration for employment will be contacted to participate further in the recruitment process. If you are contacted and you require any accommodation in the recruitment process due to a disability, please indicate this and we will work with you to meet your reasonable accessibility needs.
Toys R Us Canada, proud to be Canadian owned and operated by Putman Investments, has an opportunity for a full-time Inventory Control Specialist on the day shift. This position is located in our Concord Distribution Centre. Shift Times : Monday to Friday, 7:00a.m. to 3:30p.m. Reporting to the Manager Fulfilment, this role will support the clothing and accessories fulfilment operations in the Toys R Us Distribution Centre. This position is responsible for conducting audits and ensuring inventory accuracy and efficiency in warehouse operations. In addition, you will be responsible for coordinating shipment and delivery of products, maintaining accurate records, and collaborating with cross-functional teams to optimize inventory control processes. We want to bring on someone who values what we value- teamwork, excellence, authenticity, accountability and integrity. In other words, we want you to fit in here. This is an opportunity for you to take on exciting responsibilities, build on your already strong skill set and help us achieve our goals, all in a work environment that is fast-paced, dynamic and fun. Responsibilities: Execute inventory control functions with a drive for accuracy, flawless execution and accountability Perform weekly / monthly / quarterly/ annual inventory audits and reconcile discrepancies to ensure inventory accuracy Coordinate inventory location moves within the warehouse Execute the annual yearend physical inventory within the guidelines and procedures set by the yearend committee Process damaged items and return to vendors Identify opportunities to align inventory moves to optimize capacity Work cross functionally with department managers and business partners to identify opportunities and drive change to support inventory accuracy and execute best practices Develop new processes and procedures that will improve the Department’s productivity, quality and accuracy Develop a deployment strategy for over 15K products supporting product management to refine our stocked offer and improve customer service for the Canadian network. Provide the highest level of customer service to both internal as well as external customers. Stocking merchandise using RF technology Escalates urgent requests as needed to the Fulfillment Manager Provides excellent customer service and responds to inquiries within set timeframes from the Purchasing / Sales teams Develop new processes and procedures that will improve the Department’s productivity, quality and accuracy Create and maintain SOPs for all functions Execute and follow through on items related to system issues Comply with Toys”R”Us Health and Safety policies, procedures and standards and with the OHSA. Performs other duties and projects as assigned Qualifications: 1 – 2 years of administrative experience in a fulfilment / warehouse environment preferred with a strong commitment to customer satisfaction Proven experience in inventory control or related role Proficient in Inventory Control Systems Ability to lift up to 40lbs Proficient with Microsoft Office (Word, Excel, Sharepoint and MS Teams) Proficient in using RF technology Must have previous experience and / or hold a valid Reach Truck license Excellent organization, planning, and communication skills Strong multi-tasking and organizational skills; Must possess a forklift license and have experience to operate an order picker Ability to support multiple projects, work under pressure, and adapt to changes in the work environment Must be able to cross train between all areas of the DC Toys"R"Us is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities throughout the recruitment process. Applicants under consideration for employment will be contacted to participate further in the recruitment process. If you are contacted and you require any accommodation in the recruitment process due to a disability, please indicate this and we will work with you to meet your reasonable accessibility needs.
Toys R Us Canada, proud to be Canadian owned and operated, has opportunities for full-time Picker / Packers on the day shift. This position is performed in our Concord Distribution Centre and will support the clothing and accessories operation with the Toys R Us Distribution Centre. Shift Times: Monday to Friday, 7:00a.m. to 3:30p.m. We want to bring on someone who values what we value- teamwork, excellence, authenticity, accountability and integrity. In other words, we want you to fit in here. This is an opportunity for you to take on exciting responsibilities, build on your already strong skill set and help us achieve our goals, all in a work environment that is fast-paced, dynamic and fun. Responsibilities:Perform general labour and material handling duties within a fulfillment operation which includes customer online orders as well as ship to store ordersUsing RF Technology, pick customer orders in a timely manner from a pick list Ensure order picking accuracy and on-time delivery of all ordersPack and ship orders ensuring they are complete, accurate, adhering to company’s quality standardsRead and match labels to product to ensure quality standards are met at each stage. Verify that Sku / similar named product, quantity and correct product codes are on package. Understand all shipping documentation, including pick slips, packaging details, shipping labels to ensure orders are accurate. Pack orders in a space efficient manner Report any discrepancies or damages to the Supervisor.Pick and put away pallets either manually, using a pump truck Inspect all powered equipment and complete the daily inspection sheet before operation of any powered equipment. Shrink wrap pallet to ensure cartons are transferred safely. Practice safe stacking and securing materials onto pallets. Ensure even distribution of pallets to prevent tipping. Stack empty pallets as needed and adhere to all housekeeping standards. Ensure internal and external customers’ requirements are met in an efficient, knowledgeable and professional mannerMaintain your work area in a safe and organized mannerComply with Toys”R”Us Health and Safety policies, procedures and standards and with the OHSA.Must be able to meet all productivity standards established by the company. Work in all areas of the Distribution Centre, based on the needs of the business. Performs other duties as assigned. Qualifications:Previous warehouse experience, picking, packing and putaway.Must have prior experience with using computers and possess basic computer skillsMust have previous experience using RF Guns. Able to operate pallet jacksMust have previous experience and hold a valid Walkie Stacker (Blue Giant) licenseMust be willing to work flexible hours in support of business needs (days or afternoons)Must have high initiative, integrity and dependability to function effectively as a team playerMust be able to perform the physical demands of the position (able to lift up to 40 lbs)Good oral and written communication skillsGood attention to detail and accuracy English comprehension and Mathematical skillsGood organizational skillsAbility to prioritize work and resolve issues effectivelyToys"R"Us is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities throughout the recruitment process. Applicants under consideration for employment will be contacted to participate further in the recruitment process. If you are contacted and you require any accommodation in the recruitment process due to a disability, please indicate this and we will work with you to meet your reasonable accessibility needs.
Toys R Us Canada, proud to be Canadian owned and operated, has an opportunity for a full-time Fulfilment Team Lead - Outbound on the day shift, supporting the clothing and accessories operation within the Toys R Us Distribution Centre.
Shift Times: Monday to Friday, 7:00a.m. to 3:30p.m.
The Fulfilment Team Lead will ensure the timely and accurate processing and preparing of shipments for customer orders, store orders and courier pickups. They must have a sense of urgency and excellent organizational, customer service and communication skills.
We want to bring on someone who values what we value- teamwork, excellence, authenticity, accountability and integrity. In other words, we want you to fit in here. This is an opportunity for you to take on exciting responsibilities, build on your already strong skill set and help us achieve our goals, all in a work environment that is fast-paced, dynamic and fun.
Responsibilities:Serve as a lead within a fulfillment operation which includes customer online orders as well as ship to store ordersPerform various duties for processing and shipping customer and store ordersPrepare necessary documentation for customer orders.Prepares address labels and bill of lading(BOL) for outgoing shipments, using TechshipLoading trailers (using various material handling equipment)Palletize shipments for courier pickups ensuring deadlines for orders and courier pick ups are metAssign work to team members based on a FIFO modelPerform dispatch functions as needed and completes all courier paperwork.Communicating with carriers via telephone or emailProvides excellent customer service and responds to inquiries within set timeframesCommunicating with various organizations within the companyEscalates urgent requests as needed to the DC ManagerEnsure internal and external customers’ requirements are met in an efficient, knowledgeable and professional mannerMaintain your work area in a safe and organized manner, ensuring housekeeping standards are adhered to.Comply with Toys”R”Us Health and Safety policies, procedures and standards and with the OHSA.Must be able to meet all productivity standards established by the company.Performs other duties and projects as assigned
Qualifications:1 – 2 years of experience in a fulfilment centre / warehouse environment preferred with a strong commitment to customer satisfactionAbility to lift up to 40 lbs consistently.Must have previous experience and / or hold a valid Reach Truck licenseProficient with Microsoft Office (Word, Excel, Sharepoint and MS Teams)Proficient in using X3 system and RF technologyExcellent customer service skillsExcellent organization, planning, and communication skillActs with a sense of urgency and self-direction within established guidelinesAbility to support multiple projects, work under pressure, and adapt to sudden changes in the work environmentMust be able to cross train between all areas of the DCMust have high initiative, integrity and dependability to function effectively as a team player.
Toys"R"Us is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities throughout the recruitment process. Applicants under consideration for employment will be contacted to participate further in the recruitment process. If you are contacted and you require any accommodation in the recruitment process due to a disability, please indicate this and we will work with you to meet your reasonable accessibility needs.
Toys R Us Canada, proud to be Canadian owned and operated, has an opportunity for a full-time Fulfilment Team Lead on the day shift supporting the clothing and accessories operation within the Toys R Us Distribution Centre.
Shift Times: Monday to Friday, 7:00a.m. to 3:30p.m.
The Fulfilment Team Lead will perform various duties from processing inbound receipts from vendors to preparing shipments for customer orders, store orders and courier pickups. They must have a sense of urgency and excellent organizational, customer service and communication skills.We want to bring on someone who values what we value- teamwork, excellence, authenticity, accountability and integrity. In other words, we want you to fit in here. This is an opportunity for you to take on exciting responsibilities, build on your already strong skill set and help us achieve our goals, all in a work environment that is fast-paced, dynamic and fun.
Responsibilities:Serve as a lead within a fulfillment operation which includes customer online orders as well as ship to store ordersAccurately process inbound receipts from vendors and carriers always maintaining accuracyResearch problem receipts and partner with the Department Manager to resolve any problemsSchedule appointments with transport companies and vendors for receipt of merchandiseAnswering phone calls and liaising with Carriers and vendors to provide the highest level of customer serviceUn-Loading trailers (using various material handling equipment)Prepare and palletize receipts for putaway into storageCoordinate putaway tasks using RF Technology and X3Maintain a filing system for receiving documents (such as records for drivers, dispatch, etc.)Provides excellent customer service and responds to inquiries within set timeframesCommunicating with various levels within the company and ensure flow of communicationEscalates urgent requests as needed to the DC ManagerEnsure internal and external customers’ requirements are met in an efficient, knowledgeable and professional mannerMaintain your work area in a safe and organized manner, ensuring housekeeping standards are adhered to.Comply with Toys”R”Us Health and Safety policies, procedures and standards and with the OHSA.Must be able to meet all productivity standards established by the company.Performs other duties and projects as assignedQualifications:1 – 2 years of experience in a fulfilment centre / warehouse environment preferred with a strong commitment to customer satisfactionAbility to lift up to 40 lbs consistently.Must have previous experience and / or hold a valid Reach Truck licenseProficient with Microsoft Office (Word, Excel, Sharepoint and MS Teams)Proficient in using X3 system and RF technologyExcellent customer service skillsExcellent organization, planning, and communication skillActs with a sense of urgency and self-direction within established guidelinesAbility to support multiple projects, work under pressure, and adapt to sudden changes in the work environmentMust be able to cross train between all areas of the DCMust have high initiative, integrity and dependability to function effectively as a team player.
Toys"R"Us is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities throughout the recruitment process. Applicants under consideration for employment will be contacted to participate further in the recruitment process. If you are contacted and you require any accommodation in the recruitment process due to a disability, please indicate this and we will work with you to meet your reasonable accessibility needs.
