As the Supervisor - Inside Sales, you will assist branch management in the formulation of sales strategies and execute, plans and budgets to grow accounts, margin, and recruit new customers. You will provide leadership to assigned staff to meet and optimize established levels of business performance objectives, service, productivity, and quality. You will maintain positive employee morale while servicing customer base in an economical way. Responsibilities: Provides immediate supervision of inside sales and counter personnel. Coaches and mentors inside and counter staff on order entry, quotations, margin enhancement, problem solving, and communication etiquette. Takes leadership and direction from branch management and communicates to employees. Assists with team workload distribution. Verifies attendance records, provides input on hiring matters, assists with performance appraisals, takes direction on training and development of staff, and assists with disciplinary actions. Analyzes trends and provides input on branch action plans to correct issues, improve service, and optimize productivity. Serves as liaison with suppliers for return authorizations. Directs credit management in extension of credit and collection of accounts receivable le claims and deductions. Provides and organizes product training for team and vendors. Qualifications: High School Degree or equivalent required; Bachelors’ Degree preferred 5+ years required of inside sales experience Knowledge of business and management principles, including strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction Administrative and clerical procedures and systems such as word processing, managing files and records and other office procedures and terminology Strong verbal, written, analytical, persuasion and interpersonal skills Excellent communication and computer skills Effective time management Demonstrate teamwork, leadership, and flexibility 2 years preferred of sales supervision and department site P&L 3 years of electrical experience preferred Ability to travel 0% - 25% #LI-SC1 #J-18808-Ljbffr
A leading distribution company in Ontario seeks an Analyst - Sourcing to research and analyze marketplace data for supply chain efficiency. Responsibilities include negotiating contracts and managing supplier performance. Candidates should have an Associates' Degree, relevant experience, and strong negotiation skills. This role offers an opportunity to enhance supply chain strategies and vendor relationships.
#J-18808-Ljbffr
A leading distribution company in Mississauga seeks a Specialist - Profitability to analyze business segments for margin improvement and coach sales teams on profit optimization. The ideal candidate will have experience in Inside Sales, strong analytical skills, and proficiency in Power BI and Excel. This role involves establishing routines with sales managers and providing valuable insights to enhance profitability.
#J-18808-Ljbffr
Overview As the Manager - Branch (Security Sales), you will be responsible for the overall management of the daily operations of a B2B small-scale retail location in our Communications and Security Solutions division. You will manage staff, finances, merchandise, and drive sales and customer service. You will ensure best practices and quality standards are met to achieve key results and support company strategies. You will have an integrated leadership role including, but not limited to, warehouse and customer service duties. You will support a branch with a $1M - $5M revenue or less. Responsibilities Drive customer service excellence to every aspect of the branch, including showroom appearance, display of merchandise, product placement and store layout. Ensure strategic goals and sales targets are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory investment. Hire, train, develop, and supervise a small team of non-management employees. Provide staff with feedback, coaching, and performance evaluations. Assess needs and build career paths. Coordinate staffing schedules and conduct weekly staff meetings. Ensure the branch complies with outlined safety policies and procedures, as well as local health regulations. Network to improve the presence and reputation of the branch and the company. Stay abreast of the competition and emerging technologies. Identify current and future customer requirements by establishing rapport with existing and potential customers. Develop and maintains relationships with top accounts. Ensure customer (in person) visits are scheduled regularly with the designated OSR. Address customer concerns and ensure best possible outcome. Develop strategies to expand walk in traffic and optimize profitability. Analyze/monitor inventory/ stock movement. Plan & organize customer events, local tradeshow needs, seminars and supplier counter days. Create protocols to protect the store including theft management. Qualifications High School Degree or Equivalent required; Bachelors Degree - Sales, Business Administration, Engineering, or relevant field preferred 5-7 years prior professional sales experience in related industry 1-3 years prior experience with managing a team Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources Demonstrated verbal, written, analytical, persuasion and interpersonal skills Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Ability to exercise teamwork, leadership, and flexibility Excellent time management and computer skills Working Environment Outside Sales – Work is generally performed in an office environment, but employee may need to travel to customer sites or warehouse facilities. Driving may be required for an extended period of time with frequent stops and starts. Can be exposed to outdoor weather conditions. Physical Expectations Employee required to sit and drive a vehicle to perform their job. #J-18808-Ljbffr
As an Analyst - Sourcing, you will be responsible for researching, analyzing and evaluating marketplace data of vendors, manufacturers and suppliers and in providing business appropriate recommendations based on this analysis. You will manage a supply chain for goods or materials that ensure high material availability at the lowest possible total ownership cost to client operations. You will act as the primary contact to current and potential outside suppliers. You will manage the supply chain processes for a given commodity, including the development of inventory strategy, such that its effectiveness/efficiency is continually improved. Responsibilities Negotiates contract elements, including terms and conditions, pricing, and lead-time. Manages suppliers’ performance, including support, development and monitoring of supplier performance metrics. Negotiates expected supplier performance metrics and develops and administers corrective action plans for performance failures. Prepares, distributes and awards RFQ blankets and reviews expiring blankets for re-bid. Determines, loads and updates pricing and lead times in purchasing database. Drives suppliers to electronic and automated interface andanalyzes spend and product mix for standardization opportunities. Serves as customer contact and alliance manager for supply chain issues. Develops and maintains professional knowledge regarding the market drivers, market trends, economic forecasts, supplier base, and competitive intelligence. Analyzes material demand and determines inventory strategy or alternative supply chain strategies for maintaining high material availability at the lowest total ownership costs. Functions as team leader and facilitator for supplier negotiations, engineering standardization meetings, category strategy development, etc. Communicates and coordinates supplier strategies with sales engineer. Ensures commodity and inventory strategies are aligned with key customer initiatives and metrics. Qualifications Associates’ Degree (U.S.)/College Diploma (Canada) required; Bachelors Degree preferred 2 years required, 4 years preferred of related work experience Strong computer skills, including Micro Soft office Effective skills in contract negotiation and implementation Performance management and negotiation skills Demonstrated business acumen, customer awareness, and ability to create value Purchasing and ERP systems (Citrix, MAPS, PassPort, E-max) Supply chain management, customer service, and vendor management Ability to manage conflict, build consensus, establish trust, communicate effectively, and foster cultural change #J-18808-Ljbffr
