Company Description We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment. Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers Job Description Join our Restaurant Team as a Fine Dining Night Server, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure's World's Best Hotels. The successful candidate must be able to lead, and be a role model for all operating standards and systems. Energy, passion, strong communication skills, and the ability to multi-task are necessary for this position. A commitment to continuous improvement is key. We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities. As a Night Server you will: Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards. Lead by example and be a pro-active member of The Pointe Restaurant Team. Guide guests through available food & beverage options, assisting in selection if requested. Assist in the selection of the appropriate wine or spirit to accompany the meal. Deliver selected food & beverage to our guests, displaying the meal in a manner suitable for 4 & 5 Diamond establishments. Work in a team environment. Assist with the preparation of the dining room for ensuing shifts. Balance cash-outs. Qualifications The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience. Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have: The willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards and be constantly challenged to grow within the restaurant team. Previous experience in a fine dining restaurant environment. Good knowledge of food, wine, beer and spirits. An appreciation for detail, and a passion for guest service. Professional and positive attitude in every aspect of the position. Consistent punctuality and dedication. A calm, polite and composed demeanor. A desire to contribute exciting and innovative ideas towards the ongoing improvement of The Pointe Restaurant and the Wickaninnish Inn as a whole. A valid Serving It Right Certification. Self-motivation in learning extensively about wines and spirits. Sommelier Certification an asset. The ability to successfully pass the In-House Wine exam. Knowledge of the use of Silverware computer system. A mutual understanding of your employment duration will be determined during your interview Salary/Wage: $17.85 per hour Additional Information A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn: Employment Benefits By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions. More detail about Wickaninnish Inn, please visit
Company Description We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment. Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers Job Description Join our Culinary team as an AM Cook, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure's World's Best Hotels. We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities. We are proud to offer scratch cooking. We have whole pork, fish and a variety of seafood arrive daily. Our team processes the ingredients into choice cuts utilizing every part. We make 95% of our products in house; our biggest supplier is Mother Nature. If you are a cook who believes in true, clean cuisine then the Wickaninnish Inn is where you want to work. As a Cook you will: Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux and AAA 4 & 5 Diamond Standards. Be passionate about your craft, love food, love fresh ingredients Be detail orientated, you DO sweat the small stuff. Thrive in a multi-tasking, fast paced working environment. Have good communication skills, both verbal and written. Have good time management and organizational skills. Have previous fine dining establishment or similar experience. Prepare and cook complete meals or individual dishes and foods. Successfully manage special requests, dietary requirements, menu changes. Be flexible with last minute requests/changes all while maintaining standards. Maintain inventory and records of food, supplies and equipment. Clean kitchen and work areas. Qualifications The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience. Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have: Excellent guest service skills and demonstrated enthusiasm and talent for exceeding guest expectations. Minimum 1-year previous cooking experience in a fine dining establishment or similar. Good communication and interpersonal skills. Strong organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem-solving skills are necessary. A positive and proactive approach and an ability to work independently or as part of a team. Flexibility to work weekends, and holidays as needed. A mutual understanding of your employment duration will be determined during your interview. Salary/Wage: $21.00 per hour Additional Information A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn: Employment Benefits By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions. More detail about Wickaninnish Inn, please visit
Company Description We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment. Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers Job Description Join our Culinary team as a PM Cook, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure's World's Best Hotels. We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities. We are proud to offer scratch cooking. We have whole pork, fish and a variety of seafood arrive daily. Our team processes the ingredients into choice cuts utilizing every part. We make 95% of our products in house; our biggest supplier is Mother Nature. If you are a cook who believes in true, clean cuisine then the Wickaninnish Inn is where you want to work. As a Cook you will: Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux and AAA 4 & 5 Diamond Standards. Be passionate about your craft, love food, love fresh ingredients Be detail orientated, you DO sweat the small stuff. Thrive in a multi-tasking, fast paced working environment. Have good communication skills, both verbal and written. Have good time management and organizational skills. Have previous fine dining establishment or similar experience. Prepare and cook complete meals or individual dishes and foods. Successfully manage special requests, dietary requirements, menu changes. Be flexible with last minute requests/changes all while maintaining standards. Maintain inventory and records of food, supplies and equipment. Clean kitchen and work areas. Qualifications The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience. Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have: Excellent guest service skills and demonstrated enthusiasm and talent for exceeding guest expectations. Minimum 1-year previous cooking experience in a fine dining establishment or similar. Good communication and interpersonal skills. Strong organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem-solving skills are necessary. A positive and proactive approach and an ability to work independently or as part of a team. Flexibility to work evenings, weekends, and holidays as needed. The ability to make a commitment to the position for a mutually understood and agreed upon period of time. Salary/Wage: $21.00 per hour Additional Information A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn: Employment Benefits By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions. More detail about Wickaninnish Inn, please visit
Company Description We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment. Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers Job Description Join our Housekeeping Team as a Housekeeping Leader, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure's World's Best Hotels. We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities. As a Housekeeping Leader you will be responsible for the overall, day-to-day operation of the Housekeeping Department and will be a member of the Wickaninnish Inn's Senior Management Team. The Housekeeping Leader along with the Director and other Housekeeping Leaders will be responsible for ensuring that the Wickaninnish Inn standards of service are maintained and that all housekeeping team members are consistently exceeding our guests' expectations. As a Housekeeping Leader you will: Be true to the mission statements of the Inn. Constantly ensure that the "5 C" standards of Relais & Chateaux, Forbes, AAA standards and Wickaninnish Inn service philosophies are followed. Assist in fostering an inclusive culture where all team members feel valued for who they are, feel appreciated for their contributions, talents, and perspective, and are offered opportunities for growth and development With the Housekeeping Leadership Team manage the operations of the housekeeping department. Lead by example and be a pro-active member of the Housekeeping Leadership Team. As a Housekeeping Leader be responsible and accountable for the actions of the housekeeping team. You will work as a "hands on manager" assisting the team as they strive to meet or exceed guest expectations. Be the contact person for all guests who may require immediate assistance from Housekeeping Leadership, and/or follow up with guest concerns as necessary. With the Housekeeping Leadership Team create a positive atmosphere for learning & development for housekeeping team members. Assist in planning and coordinating the activities of housekeeping team. Create, implement, monitor and continually improve systems and processes within the Housekeeping Department that drive efficiency, team culture, and ameliorate the guest experience. With the Housekeeping Manager create, record and manage the annual budget for the Housekeeping Department. Maintain financial records and prepare budgets, payroll and team members schedules. With the Housekeeping Leadership Team be responsible for the overall cleanliness and physical condition of all areas of the Wickaninnish Inn. Conduct inspections to ensure that departmental standards and health and safety regulations are being met. Participate in all Human Resource functions within the Housekeeping Department. Hire, train and supervise housekeeping staff. Complete all administrative responsibilities required to maintain the smooth operation of the Housekeeping Department. Ensure compliance with all Health & Safety standards and foster a culture of safety among the team. Source, purchase and inventory all Housekeeping Supplies. Select and purchase equipment and supplies, and maintain inventory as directed. Assist in coordinating the renovations, upgrades and deep cleaning of the Inn during the Annual Closure. Arrange for maintenance and repair of equipment and machinery as directed. Be responsible for sustainable cleaning practices, and legislated cleaning and safety procedures and standards for the Inn. Qualifications The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience. Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have: The willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards. Exemplary guest service skills and demonstrated enthusiasm and talent for exceeding guest expectations. Excellent Human Resources skills. Minimum 2 years management or leadership experience in the service industry or 4 years of experience in a housekeeping department is necessary. Highly developed interpersonal and communication skills, both written and verbal, are needed. Strong organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem-solving skills are necessary. Knowledge of standard operating financial statements as well as the budgeting process, scheduling and effective cost management. Working knowledge of relevant platforms including, but not limited to: Maestro PMS, and Microsoft Office suite To work evenings and weekends as needed, and maintain flexibility in scheduling. To have WHMIS knowledge and/or certification. The ability to make a commitment to the position for a mutually understood and agreed upon period of time. Salary/Wage: $49,750.00 per year. Additional Information A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn: Employment Benefits By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions. More detail about Wickaninnish Inn, please visit
Company Description We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment. Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers Job Description Join our Spa Team as a Spa Supervisor, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure's World's Best Hotels. We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities. Our outstanding Spa team has garnered a reputation of service excellence and has been internationally recognized and awarded. With treatments inspired by the rainforest and coast, our practitioners, estheticians, coordinators and attendants work together to provide personalized service and create a relaxing environment for our guests. As a Spa Supervisor you will: Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards. Support and assist the Spa Manager as they are responsible and accountable for the actions of all Spa Team Members. Work as a "hands-on" supervisor assisting the team as they strive to meet or exceed guests' expectations. Be the contact person for all guests or team members who may be requiring immediate assistance from the Spa Supervisor, and/or follow up with guest concerns as necessary. Handle Receptionist/Coordinator duties such as reservation calls, welcoming guest to the spa, cashier and cash-outs, coordinating practitioner schedule and appointments and other administration duties. Be knowledgeable of all services and treatments offered by the Ancient Cedars Spa. Be knowledgeable of all products sold from the Ancient Cedars Spa, perform retail inventory, and order products including back-bar and process e-commerce orders. Participate in Retail programs. Provide assistance, guiding and coaching to other Spa Team Members in regards to retail sales, whether in Team meetings, or on a 1-on-1 basis. Assist in spa cleaning and organization of all areas of the spa. Oversee the duties of Spa Attendants, directing and assisting as needed. Participate in all Human Resource functions within the Spa Department, as directed by the Spa Manager. Be responsible for training and training materials for the Coordinator and Attendant Team as directed by the Spa Manager. Be true to Our Promise, meet and exceed the service philosophies and standards of the Inn. Qualifications The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience. Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have: The willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards. Great interpersonal and verbal communication skills. Previous spa product line knowledge would be an asset. Strong organizational skills, initiative thinking and ability to multi-task. The ability to organize the guest bookings for spa practitioners and deal with guests in a professional manner. Previous experience of 1 year in another spa, or a full-service hotel, would be an asset. Working knowledge of Pro-Salon, Excel, Word, and internet applications would be preferred. The Ability to embrace the philosophies of wellness and healing through spa experiences. Exemplary customer service skills and a demonstrated willingness to exceed guest expectations. Contribute and assist in creating a positive atmosphere for learning & development for the Spa Team Members. Ability to make a 24-month commitment to the position. Salary/Wage: $49.750 per year Additional Information A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn: Employment Benefits By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions. More detail about Wickaninnish Inn, please visit
Company Description We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment. Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers Job Description Join our Pastry Team as a Baker, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure's World's Best Hotels. Our Culinary philosophy is ingredient driven and utilizes a bounty of seasonal products. Our in-house Pastry Department is proud to offer a wide variety of items such as daily Artisan breads, pastries, scones, muffins, cookies and various types of dough. We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities. As a Baker you will: Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards. Be passionate about their craft, love food, love fresh ingredients Be detail orientated. Thrive in a multi-tasking, fast paced working environment. Prepare and bake a wide range of products, including bread, pastries, cakes, cookies, and more. Follow recipes and production schedules to ensure timely and consistent output. Measure and mix ingredients accurately. Operate and maintain baking equipment and tools. Ensure all baked goods meet our quality standards for taste, texture, and appearance. Maintain a clean and organized workspace. Adhere to food safety and sanitation guidelines. Collaborate with team members to develop new recipes and products. Qualifications The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience. Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have: The willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards. Proven experience as a baker, with a strong portfolio of baked goods. Knowledge of baking techniques and methods. The ability to work early mornings, weekends, and holidays as needed. Strong organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem-solving skills. A positive and proactive approach and an ability to work independently or as part of a team. Good time management and organizational skills. Physical stamina to stand for long periods and lift heavy items. Culinary school diploma or relevant certification is a plus. Minimum 1-year previous experience in a fine dining establishment or similar. Highly developed interpersonal and communication skills, both written and verbal, are needed. A mutual understanding of your employment duration will be determined during your interview. Salary/Wage: $20.00 per hour. Paid overtime. Shared accommodation available for candidates that meet our eligibility criteria. Additional Information A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn: Employment Benefits By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions. More detail about Wickaninnish Inn, please visit
Company Description We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment. Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers Job Description Join our Spa Team as a Practitioner where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure's World's Best Hotels. We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities. As a Spa Practitioner you will: Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards. Provide a welcoming greeting and consultation unique to each guest Perform Massage and Spa treatments on guests ranging from Relaxation Massage to Body Treatments Project a friendly and professional demeanour to guests, upholding guest service standards of the Wickaninnish Inn Promote the Spa's products and educating guests on home care recommendations Maintain spotless spa and treatment areas that are tidy and fully stocked Qualifications The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience. Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have: Exemplary customer service skills and demonstrate a willingness to exceed guest expectations. Excellent interpersonal and communication skills. Strong organizational skills, attention to detail, ability to multi-task in a high standard environment, and creative problem solving skills are necessary. A strong passion for the health and wellness industry. The availability to work evenings, weekends and open to adjusting schedule for business needs. A minimum 1000 hours of combined training in Massage Therapy modalities. A mutual understanding of your employment duration will be determined during your interview. Salary/Wage: Commission based plus gratuities. FT, 4 days a week is equivalent to $20.08 - $28.13 per hour Additional Information A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn: Employment Benefits By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions. More detail about Wickaninnish Inn, please visit
Company Description We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment. Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers Job Description Join our Front Office Team as a Night Auditor where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure's World's Best Hotels. We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities. The Night Auditor is the sole worker during the evening hours and is expected to maintain the standards of the Wickaninnish Inn and therefore must possess exemplary telephone skills, math skills and must thrive on providing guest service excellence. Hours of work will be between 11:15pm and 7:15am. As a Night Auditor, you will: Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards. Be responsible for all daily balancing, postings, and nightly controls pertaining to the operations of the departments at the Wickaninnish Inn. Perform POS (Point of Sale) balancing and final balancing of departments. Manage room and restaurant reservations during night hours. Provide guest services and attend to guest needs as required. Carry out all other duties of a Guest Services Representative during the night shift. Assist at the Reception desk in the capacity of a Guest Services Representative whenever necessary. Handle cash preparations for the employees of the Inn. Enact and carry out emergency procedures. The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience. Qualifications Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have: The willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards. Superior communication skills. An aptitude for mathematical accuracy. Strong organization and attention to detail. Problem solving skills. A professionally groomed appearance. A positive and pro-active attitude. A desire to contribute exciting and innovative ideas towards the ongoing improvement of the Front Office Department and the Wickaninnish Inn as a whole. A calm and capable demeanour. A valid BC Class 5 Driver's License. Applicants must be eligible for a BC Class 5 driver's license and have a minimum of two years of clean driving experience in their home country. The ability to make a commitment to the position for a mutually understood and agreed upon period of time. Salary/Wage: $23.00 per hour. Additional Information A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn: Employment Benefits By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions. More detail about Wickaninnish Inn, please visit
Company Description We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment. Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers Job Description Join our Culinary Team as a Sous Chef, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure's World's Best Hotels. We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities. The Sous Chef will be responsible for assisting the Executive Chef in all aspects of the daily operation of the kitchen and maintain the highest level of culinary excellence. Duties include, but are not limited to, production, presentation, supervising staff, training, mentoring, ordering and inventory. Sous Chefs will also participate in menu planning, act as a liaison between the Executive Chef and the kitchen brigade and be responsible for maintaining a safe, sanitary and healthy working environment. The Sous Chef will assume supervision of staff and additional duties in absence of the Executive Chef and/or fellow Sous Chef. Sous Chefs must be proficient in a fast-paced fine dining establishment. As a Sous Chef you will: Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards. Assist Chef and fellow Sous Chefs in daily operations of Culinary program. Personally uphold and ensure the brigade maintains the highest level of culinary excellence, adhering to all procedures and protocols. Personally uphold and ensure the brigade upholds the highest level of safety and commercial hygiene. Supervise staff, be responsible for training and development as well as human resources. Be responsible for ordering and inventory. Participate in menu planning. Assume management of Culinary operations in the absence of Chef. Qualifications The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience. Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have: Knowledge about, and capability to meet and exceed Relais & Chateaux and AAA 4 Diamond standards. Exceptional attention to detail and focus. The ability to thrive in a fast paced working environment. Team player and proven leadership abilities. A calm demeanor, with a sense of urgency as required.. Excellent communication skills, both verbal and written. Superb time management and organizational skills. Creative and innovative tendencies yet be able to adjust style to suite guest's specific needs and requests. Familiarity with current Culinary and F&B trends, innovations and techniques including but not limited to keeping your education and knowledge base relevant. Journeyman/Red Seal Certification an asset. Minimum 3 years in similar position/level in a fine dining establishment or similar experience. A valid FoodSafe Certification The ability to make a commitment to the position for a mutually understood and agreed upon period of time. Salary/Wage: $57,000 per year. Additional Information A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn: Employment Benefits By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions. More detail about Wickaninnish Inn, please visit
Company Description We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment. Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers Job Description Join our Spa Team as a Spa Coordinator/Attendant where you have the opportunity to learn and grow in a Relais & Chateaux property, also recognized by Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure's World's Best Hotels. We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities. This position will work part time as a Spa Coordinator and part time as a Spa Attendant. Shared Team Housing available within walking distance from property. As a Spa Coordinator/Attendant you will: Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, Michelin Two Keys, AAA 4 & 5 Diamond and Forbes Standards. Greet guests immediately as they arrive in Ancient Cedars Spa. Stock and set up treatment rooms appropriately with clean linen. Answer the telephone and complete treatment bookings. Set up Men's and Ladies Lounges, including, but not limited to, individual locker set up for guests and replenishment of supplies/amenities. Clean all spa areas including, but not limited to, the spa lounge, reception area and hallway, all treatment rooms, steam room and spa patio. Manage guest bookings for treatments in the Spa with accuracy and attention to detail, and be prepared to answer questions regarding the services available. Have a strong understanding of all products sold in Ancient Cedars Spa and answer guest and employee questions about the spa's products, prices and inventory. Complete transactions for the guests when they are leaving, and/or purchasing items from, the spa. Participate in Retail programs, training and meetings. Complete assigned administrative duties. Be proficient in the opening and closing duties of the spa. Transport all clean linen from the Laundry Room to the Ancient Cedars Spa. Qualifications The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience. Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have: The willingness to learn in a team environment while striving to exceed Relais & Chateaux, Michelin Two Keys, AAA 4 & 5 Diamond and Forbes Standards. Exemplary guest service skills and a demonstrated willingness to exceed guest expectations. Excellent interpersonal and verbal communication skills. Knowledge of Housekeeping and Laundry procedures, an asset. Physical ability to transport large bags of laundry to Laundry room. Previous spa product line knowledge an asset. Strong organizational skills, initiative thinking and ability to multitask. Ability to schedule guest bookings for maximum treatments per day, and deal with guests in a professional manner in person and on the phone. Previous experience of 1 year in another spa or a full service hotel, an asset. Working knowledge of Pro-Salon, Maestro, Excel, Word, and Internet applications preferred. The philosophies of wellness and healing through spa experiences. Fluency in English is essential. Candidates must also meet the eligibility requirements for a work permit. A mutual understanding of your employment duration will be determined during your interview. Salary/Wage: $20.00 per hour Additional Information A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn: Employment Benefits By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions. More detail about Wickaninnish Inn, please visit
