Join to apply for the Head of Risk and Compliance, BOXX role at Zurich Canada.
The Opportunity
The Head of Risk & Compliance will oversee all risk and compliance activities for BOXX and serve as the single point of contact to the BOXX CEO on all risk and compliance matters. This role acts as a strategic business partner to BOXX leadership, working closely with the Zurich Insurance Group Global Risk & Compliance team to ensure alignment with Zurich standards, regulatory expectations, and best practices. This senior, high‑impact role is responsible for embedding a strong risk and compliance culture while enabling the business to operate confidently, compliantly, and with the customer at the centre of decision‑making.
What you will do
Advise the BOXX leadership team and business on all compliance & risk matters
Serve as single point of contact on compliance as well as risk matters for the BOXX CEO
Liaise with colleagues from the Zurich Insurance Group Risk & Compliance team to resolve risk matters for BOXX
Work closely with Legal Counsel and business teams to assess and prepare for any regulatory and legislative change
Maintain all relevant compliance policies and frameworks, and support the business in implementing relevant requirements (in particular ABC, anti‑trust, sanctions, conflicts of interest, reporting of improper conduct and concerns)
Support the business in designing and implementing adequate compliance controls in line with Zurich requirements
Support the business in meeting regulatory obligations under the supervisory regimes of insurance supervisors / coordinate review on foreign jurisdictions
Support the business in meeting all key obligations under corporate, consumer protection, or other relevant law
Support the business in meeting compliance‑related obligations imposed by underwriters
Work with local HR teams on the design and implementation of required Risk & Compliance trainings
Conduct compliance risk awareness‑raising activities
Design and execute an assurance plan for BOXX
Triage and assess risk & compliance incidents and breaches
Monitor all actions related to managing incidents and findings
Advise the business on customer‑facing conduct risks related to existing or new products, distribution agreements, and marketing collateral
Support the business and Zurich’s Risk & Compliance team in conducting and/or facilitating annual operational and strategic risk assessments, and monitoring risk‑mitigating actions
Support the business in assessing project risk for major projects as required
Prepare reporting materials for local boards and management as required
Contribute to the quarterly Group Risk & Compliance report and other ad‑hoc or regular reporting requests from the Cover‑More or Zurich Groups
Keep abreast of regulatory and industry trends
What you bring to the table
At least 5‑7 years of relevant compliance and risk management experience
MBA or equivalent qualifications in law, business, commerce, or related field
Familiarity with US and/or Canada State insurance supervisory frameworks; knowledge of corporate, consumer protection and other relevant law is a plus
Experience in the insurance sector and familiarity with insurance terminology, products, issuing systems and distribution methods is a plus
Process auditing and operational review capabilities
Strong verbal and written communication skills
Advanced influencing and stakeholder management skills
Ability to stand up and hold firm
Advanced Microsoft Office skills (Excel, PowerPoint, Word)
Attention to detail, discipline, organised, systematic and thorough
Solution orientated and innovative thinker
Commitment to continuous improvement and process enhancement
Always consider how what we do impacts the customer and how Risk & Compliance can help deliver better customer value
Ensure all contact and interactions are of the highest standards, communicating clearly and appropriately to all stakeholders
Ensure all confidential information is handled in accordance with company and partner protocols and procedures
We are committed to pay equity. Compensation is based on objective criteria such as skills, experience, and internal equity. The salary range for this position is $130,000 – $160,000 across Canada; starting salaries may exceed this range based on a candidate’s skills and experience.
Our Culture
We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
We care about our employees’ well‑being and offer a health/benefits plan and a competitive total compensation package.
We understand how important it is to rest, recharge and do the things you love. All employees receive a minimum of three weeks of vacation per year.
Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.
About Us
BOXX Insurance is part of the Zurich Insurance Group, a multi‑line insurer with approximately 55,000 employees worldwide. BOXX is an all‑in‑one cyber insurance and protection company. Our solutions give businesses and families total peace of mind with all‑in‑one cyber protection and insurance.
Seniority level: Mid‑Senior level
Employment type: Part‑time
Job function: Finance and Sales
Industries: Insurance and Financial Services
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