Overview If you are a highly motivated and experienced tax professional that has excellent  communication skills, we need you to help our customers complete their taxes using Intuit  TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by  providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse? Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus. Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature. What you'll bring Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software Minimum of 125 tax returns prepared per tax season for the last 3 years Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service Working knowledge of tax laws and tax concepts Superior critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset Experience providing support in a contact center environment is considered an asset This is a remote role; no travel is required Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise Fort sens du service client et de l'expérience client Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions.   For internal use: tst CAN bl How you will lead As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons. En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

Overview If you are a highly motivated and experienced tax professional that has excellent  communication skills, we need you to help our customers complete their taxes using Intuit  TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by  providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse? Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus. Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature. What you'll bring Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software Minimum of 125 tax returns prepared per tax season for the last 3 years Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service Working knowledge of tax laws and tax concepts Superior critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset Experience providing support in a contact center environment is considered an asset This is a remote role; no travel is required Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise Fort sens du service client et de l'expérience client Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions.   For internal use: tst CAN bl How you will lead As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons. En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

Overview If you are a highly motivated and experienced tax professional that has excellent  communication skills, we need you to help our customers complete their taxes using Intuit  TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by  providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse? Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus. Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature. What you'll bring Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software Minimum of 125 tax returns prepared per tax season for the last 3 years Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service Working knowledge of tax laws and tax concepts Superior critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset Experience providing support in a contact center environment is considered an asset This is a remote role; no travel is required Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise Fort sens du service client et de l'expérience client Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions.   For internal use: tst CAN bl How you will lead As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons. En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

Overview Canada (Remote) If you're a highly motivated individual with significant paid professional tax preparation  experience and excellent written and oral communication skills, we need your help supporting our team of TurboTax Live Experts. Our Experts help customers while they are navigating through the TurboTax Live experience and assist with technology. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”. What you'll bring 5+ years of experience in a paid professional tax preparation role utilizing tax preparation software Experience in in a team leadership role in a professional tax preparation firm is a plus Comprehensive knowledge of tax regulations and laws Superior research, critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset This is a remote role; no travel is required For internal use: tst CAN lead How you will lead Provide timely and accurate tax advice to Experts during tax season Assist Managers with team responsibilities, as needed Help teach Experts how to research and troubleshoot tax and technical questions Prepare and/or deliver training materials to be shared with Experts Handle customer escalation calls and assist in resolution to deliver an exceptional customer experience Handle customer contacts that are complex and/or challenging Review contacts, as needed, to ensure compliance with CRA and MRQ Team/Leadership Skills: Demonstrate a sincere desire for a quality Expert and customer experience Display a flexible team player attitude Promote and foster a positive and inclusive work environment Approach change in a positive and flexible manner Collaborative approach to problem solving Analytical Skills: Able to research, analyze, and determine an appropriate course of action in a variety of  situations Able to utilize various resources to provide accurate tax and technical support to Experts Excellent numerical, abstract, and verbal reasoning skills Ability to solve complex problems while exercising good judgment

Overview Canada (Remote) / US (Remote) If you are a highly motivated individual with a strong tax background and have experience in managing a high performing team, then we need your help leading our TurboTax Live team. You will be responsible for providing leadership, performance management coaching, and growth and development insights to a team of frontline TurboTax Live Experts, who provide tax advice and services to customers preparing their taxes with TurboTax Live. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”. What you'll bring 2+ years of experience managing and leading a remote customer facing team and/or 2+ years of experience managing a team of tax preparation professionals Extensive prior experience preparing individual returns for Canadian clients Understanding of how to manage a team and provide them with guidance in being successful Willing to work hours outside of a normal schedule as needed during our peak season from February to early May Superior research, critical thinking and problem solving skills Possess strong business acumen Able to effectively communicate to multiple skill levels and personalities Comfortable working in a fast paced, dynamic, and ever changing environment Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Bilingual proficiency (English and French + read, write, speak) considered a strong asset Previous experience supporting TurboTax customers is considered an asset This is a remote role; no travel is required For internal use: tst CAN mgr How you will lead Deliver the highest quality service to TurboTax customers by onboarding, training, and the managing the performance of Tax Experts and Tax Expert Leads Create a high performance culture that empowers Tax Experts to provide world-class service to our customers Drive customer satisfaction through proactive and constructive engagement in a cross-functional team Foster a team environment of collaboration, accountability and continuous improvement Effectively use data to evaluate, identify opportunities, and coach to performance Identify growth potential and develop Expert Talent within the team Lead the team through a fast paced and constantly changing environment Team/Leadership Skills: Drive quality customer engagements by monitoring your team’s performance, providing actionable feedback, implementing improvement plans and measuring progress toward goals Provide growth and collaboration opportunities through use of employee one-on-one sessions, team meetings, and ongoing learning sessions Continuously improve team performance by providing employee coaching and mentoring Act as the conduit between the team and the business by condensing and disseminating large amounts of information Timely review and complete administrative tasks, such as timesheet approval and scheduling Handle customer escalations on an as-needed basis

Overview Canada (Remote) / US (Remote) If you are a highly motivated individual with a strong tax background and have experience in managing a high performing team, then we need your help leading our TurboTax Live team. You will be responsible for providing leadership, performance management coaching, and growth and development insights to a team of frontline TurboTax Live Experts, who provide tax advice and services to customers preparing their taxes with TurboTax Live. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”. What you'll bring 2+ years of experience managing and leading a remote customer facing team and/or 2+ years of experience managing a team of tax preparation professionals Extensive prior experience preparing individual returns for Canadian clients Understanding of how to manage a team and provide them with guidance in being successful Willing to work hours outside of a normal schedule as needed during our peak season from February to early May Superior research, critical thinking and problem solving skills Possess strong business acumen Able to effectively communicate to multiple skill levels and personalities Comfortable working in a fast paced, dynamic, and ever changing environment Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Bilingual proficiency (English and French + read, write, speak) considered a strong asset Previous experience supporting TurboTax customers is considered an asset This is a remote role; no travel is required For internal use: tst CAN mgr How you will lead Deliver the highest quality service to TurboTax customers by onboarding, training, and the managing the performance of Tax Experts and Tax Expert Leads Create a high performance culture that empowers Tax Experts to provide world-class service to our customers Drive customer satisfaction through proactive and constructive engagement in a cross-functional team Foster a team environment of collaboration, accountability and continuous improvement Effectively use data to evaluate, identify opportunities, and coach to performance Identify growth potential and develop Expert Talent within the team Lead the team through a fast paced and constantly changing environment Team/Leadership Skills: Drive quality customer engagements by monitoring your team’s performance, providing actionable feedback, implementing improvement plans and measuring progress toward goals Provide growth and collaboration opportunities through use of employee one-on-one sessions, team meetings, and ongoing learning sessions Continuously improve team performance by providing employee coaching and mentoring Act as the conduit between the team and the business by condensing and disseminating large amounts of information Timely review and complete administrative tasks, such as timesheet approval and scheduling Handle customer escalations on an as-needed basis

Overview If you are a highly motivated and experienced tax professional that has excellent  communication skills, we need you to help our customers complete their taxes using Intuit  TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by  providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse? Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus. Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature. What you'll bring Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software Minimum of 125 tax returns prepared per tax season for the last 3 years Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service Working knowledge of tax laws and tax concepts Superior critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset Experience providing support in a contact center environment is considered an asset This is a remote role; no travel is required Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise Fort sens du service client et de l'expérience client Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions.   For internal use: tst CAN bl How you will lead As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons. En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

Overview Canada (Remote) / US (Remote) If you are a highly motivated individual with a strong tax background and have experience in managing a high performing team, then we need your help leading our TurboTax Live team. You will be responsible for providing leadership, performance management coaching, and growth and development insights to a team of frontline TurboTax Live Experts, who provide tax advice and services to customers preparing their taxes with TurboTax Live. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”. What you'll bring 2+ years of experience managing and leading a remote customer facing team and/or 2+ years of experience managing a team of tax preparation professionals Extensive prior experience preparing individual returns for Canadian clients Understanding of how to manage a team and provide them with guidance in being successful Willing to work hours outside of a normal schedule as needed during our peak season from February to early May Superior research, critical thinking and problem solving skills Possess strong business acumen Able to effectively communicate to multiple skill levels and personalities Comfortable working in a fast paced, dynamic, and ever changing environment Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Bilingual proficiency (English and French + read, write, speak) considered a strong asset Previous experience supporting TurboTax customers is considered an asset This is a remote role; no travel is required For internal use: tst CAN mgr How you will lead Deliver the highest quality service to TurboTax customers by onboarding, training, and the managing the performance of Tax Experts and Tax Expert Leads Create a high performance culture that empowers Tax Experts to provide world-class service to our customers Drive customer satisfaction through proactive and constructive engagement in a cross-functional team Foster a team environment of collaboration, accountability and continuous improvement Effectively use data to evaluate, identify opportunities, and coach to performance Identify growth potential and develop Expert Talent within the team Lead the team through a fast paced and constantly changing environment Team/Leadership Skills: Drive quality customer engagements by monitoring your team’s performance, providing actionable feedback, implementing improvement plans and measuring progress toward goals Provide growth and collaboration opportunities through use of employee one-on-one sessions, team meetings, and ongoing learning sessions Continuously improve team performance by providing employee coaching and mentoring Act as the conduit between the team and the business by condensing and disseminating large amounts of information Timely review and complete administrative tasks, such as timesheet approval and scheduling Handle customer escalations on an as-needed basis

Overview If you are a highly motivated and experienced tax professional that has excellent  communication skills, we need you to help our customers complete their taxes using Intuit  TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by  providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse? Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus. Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature. What you'll bring Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software Minimum of 125 tax returns prepared per tax season for the last 3 years Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service Working knowledge of tax laws and tax concepts Superior critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset Experience providing support in a contact center environment is considered an asset This is a remote role; no travel is required Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise Fort sens du service client et de l'expérience client Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions. For internal use: tst CAN bl How you will lead As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons. En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

Overview If you are a highly motivated and experienced tax professional that has excellent  communication skills, we need you to help our customers complete their taxes using Intuit  TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by  providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse? Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus. Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature. What you'll bring Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software Minimum of 125 tax returns prepared per tax season for the last 3 years Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service Working knowledge of tax laws and tax concepts Superior critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset Experience providing support in a contact center environment is considered an asset This is a remote role; no travel is required Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise Fort sens du service client et de l'expérience client Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions.   For internal use: tst CAN bl How you will lead As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons. En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

Overview If you are a highly motivated and experienced tax professional that has excellent  communication skills, we need you to help our customers complete their taxes using Intuit  TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by  providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse? Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus. Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature. What you'll bring Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software Minimum of 125 tax returns prepared per tax season for the last 3 years Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service Working knowledge of tax laws and tax concepts Superior critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset Experience providing support in a contact center environment is considered an asset This is a remote role; no travel is required Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise Fort sens du service client et de l'expérience client Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions. For internal use: tst CAN bl How you will lead As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons. En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

Overview If you are a highly motivated and experienced tax professional that has excellent  communication skills, we need you to help our customers complete their taxes using Intuit  TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by  providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse? Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus. Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature. What you'll bring Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software Minimum of 125 tax returns prepared per tax season for the last 3 years Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service Working knowledge of tax laws and tax concepts Superior critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset Experience providing support in a contact center environment is considered an asset This is a remote role; no travel is required Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise Fort sens du service client et de l'expérience client Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions. For internal use: tst CAN bl How you will lead As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons. En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

Overview If you are a highly motivated and experienced tax professional that has excellent  communication skills, we need you to help our customers complete their taxes using Intuit  TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by  providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse? Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus. Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature. What you'll bring Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software Minimum of 125 tax returns prepared per tax season for the last 3 years Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service Working knowledge of tax laws and tax concepts Superior critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset Experience providing support in a contact center environment is considered an asset This is a remote role; no travel is required Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise Fort sens du service client et de l'expérience client Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions. For internal use: tst CAN bl How you will lead As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons. En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

Overview Canada (Remote) / US (Remote) If you are a highly motivated individual with a strong tax background and have experience in managing a high performing team, then we need your help leading our TurboTax Live team. You will be responsible for providing leadership, performance management coaching, and growth and development insights to a team of frontline TurboTax Live Experts, who provide tax advice and services to customers preparing their taxes with TurboTax Live. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”. What you'll bring 2+ years of experience managing and leading a remote customer facing team and/or 2+ years of experience managing a team of tax preparation professionals Extensive prior experience preparing individual returns for Canadian clients Understanding of how to manage a team and provide them with guidance in being successful Willing to work hours outside of a normal schedule as needed during our peak season from February to early May Superior research, critical thinking and problem solving skills Possess strong business acumen Able to effectively communicate to multiple skill levels and personalities Comfortable working in a fast paced, dynamic, and ever changing environment Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Bilingual proficiency (English and French + read, write, speak) considered a strong asset Previous experience supporting TurboTax customers is considered an asset This is a remote role; no travel is required For internal use: tst CAN mgr How you will lead Deliver the highest quality service to TurboTax customers by onboarding, training, and the managing the performance of Tax Experts and Tax Expert Leads Create a high performance culture that empowers Tax Experts to provide world-class service to our customers Drive customer satisfaction through proactive and constructive engagement in a cross-functional team Foster a team environment of collaboration, accountability and continuous improvement Effectively use data to evaluate, identify opportunities, and coach to performance Identify growth potential and develop Expert Talent within the team Lead the team through a fast paced and constantly changing environment Team/Leadership Skills: Drive quality customer engagements by monitoring your team’s performance, providing actionable feedback, implementing improvement plans and measuring progress toward goals Provide growth and collaboration opportunities through use of employee one-on-one sessions, team meetings, and ongoing learning sessions Continuously improve team performance by providing employee coaching and mentoring Act as the conduit between the team and the business by condensing and disseminating large amounts of information Timely review and complete administrative tasks, such as timesheet approval and scheduling Handle customer escalations on an as-needed basis

Overview If you are a highly motivated and experienced tax professional that has excellent  communication skills, we need you to help our customers complete their taxes using Intuit  TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by  providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse? Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus. Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature. What you'll bring Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software Minimum of 125 tax returns prepared per tax season for the last 3 years Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service Working knowledge of tax laws and tax concepts Superior critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset Experience providing support in a contact center environment is considered an asset This is a remote role; no travel is required Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise Fort sens du service client et de l'expérience client Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions.   For internal use: tst CAN bl How you will lead As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons. En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

Overview If you are a highly motivated and experienced tax professional that has excellent  communication skills, we need you to help our customers complete their taxes using Intuit  TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by  providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse? Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus. Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature. What you'll bring Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software Minimum of 125 tax returns prepared per tax season for the last 3 years Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service Working knowledge of tax laws and tax concepts Superior critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset Experience providing support in a contact center environment is considered an asset This is a remote role; no travel is required Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise Fort sens du service client et de l'expérience client Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions. For internal use: tst CAN bl How you will lead As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons. En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

Overview If you are a highly motivated and experienced tax professional that has excellent  communication skills, we need you to help our customers complete their taxes using Intuit  TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by  providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse? Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus. Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature. What you'll bring Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software Minimum of 125 tax returns prepared per tax season for the last 3 years Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service Working knowledge of tax laws and tax concepts Superior critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset Experience providing support in a contact center environment is considered an asset This is a remote role; no travel is required Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise Fort sens du service client et de l'expérience client Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions. For internal use: tst CAN bl How you will lead As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons. En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

Overview If you are a highly motivated and experienced tax professional that has excellent  communication skills, we need you to help our customers complete their taxes using Intuit  TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by  providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse? Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus. Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature. What you'll bring Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software Minimum of 125 tax returns prepared per tax season for the last 3 years Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service Working knowledge of tax laws and tax concepts Superior critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset Experience providing support in a contact center environment is considered an asset This is a remote role; no travel is required Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise Fort sens du service client et de l'expérience client Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions. For internal use: tst CAN bl How you will lead As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons. En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

Overview Canada (Remote) / US (Remote) If you are a highly motivated individual with a strong tax background and have experience in managing a high performing team, then we need your help leading our TurboTax Live team. You will be responsible for providing leadership, performance management coaching, and growth and development insights to a team of frontline TurboTax Live Experts, who provide tax advice and services to customers preparing their taxes with TurboTax Live. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”. What you'll bring 2+ years of experience managing and leading a remote customer facing team and/or 2+ years of experience managing a team of tax preparation professionals Extensive prior experience preparing individual returns for Canadian clients Understanding of how to manage a team and provide them with guidance in being successful Willing to work hours outside of a normal schedule as needed during our peak season from February to early May Superior research, critical thinking and problem solving skills Possess strong business acumen Able to effectively communicate to multiple skill levels and personalities Comfortable working in a fast paced, dynamic, and ever changing environment Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Bilingual proficiency (English and French + read, write, speak) considered a strong asset Previous experience supporting TurboTax customers is considered an asset This is a remote role; no travel is required For internal use: tst CAN mgr How you will lead Deliver the highest quality service to TurboTax customers by onboarding, training, and the managing the performance of Tax Experts and Tax Expert Leads Create a high performance culture that empowers Tax Experts to provide world-class service to our customers Drive customer satisfaction through proactive and constructive engagement in a cross-functional team Foster a team environment of collaboration, accountability and continuous improvement Effectively use data to evaluate, identify opportunities, and coach to performance Identify growth potential and develop Expert Talent within the team Lead the team through a fast paced and constantly changing environment Team/Leadership Skills: Drive quality customer engagements by monitoring your team’s performance, providing actionable feedback, implementing improvement plans and measuring progress toward goals Provide growth and collaboration opportunities through use of employee one-on-one sessions, team meetings, and ongoing learning sessions Continuously improve team performance by providing employee coaching and mentoring Act as the conduit between the team and the business by condensing and disseminating large amounts of information Timely review and complete administrative tasks, such as timesheet approval and scheduling Handle customer escalations on an as-needed basis

Overview Canada (Remote) / US (Remote) If you are a highly motivated individual with a strong tax background and have experience in managing a high performing team, then we need your help leading our TurboTax Live team. You will be responsible for providing leadership, performance management coaching, and growth and development insights to a team of frontline TurboTax Live Experts, who provide tax advice and services to customers preparing their taxes with TurboTax Live. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”. What you'll bring 2+ years of experience managing and leading a remote customer facing team and/or 2+ years of experience managing a team of tax preparation professionals Extensive prior experience preparing individual returns for Canadian clients Understanding of how to manage a team and provide them with guidance in being successful Willing to work hours outside of a normal schedule as needed during our peak season from February to early May Superior research, critical thinking and problem solving skills Possess strong business acumen Able to effectively communicate to multiple skill levels and personalities Comfortable working in a fast paced, dynamic, and ever changing environment Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Bilingual proficiency (English and French + read, write, speak) considered a strong asset Previous experience supporting TurboTax customers is considered an asset This is a remote role; no travel is required For internal use: tst CAN mgr How you will lead Deliver the highest quality service to TurboTax customers by onboarding, training, and the managing the performance of Tax Experts and Tax Expert Leads Create a high performance culture that empowers Tax Experts to provide world-class service to our customers Drive customer satisfaction through proactive and constructive engagement in a cross-functional team Foster a team environment of collaboration, accountability and continuous improvement Effectively use data to evaluate, identify opportunities, and coach to performance Identify growth potential and develop Expert Talent within the team Lead the team through a fast paced and constantly changing environment Team/Leadership Skills: Drive quality customer engagements by monitoring your team’s performance, providing actionable feedback, implementing improvement plans and measuring progress toward goals Provide growth and collaboration opportunities through use of employee one-on-one sessions, team meetings, and ongoing learning sessions Continuously improve team performance by providing employee coaching and mentoring Act as the conduit between the team and the business by condensing and disseminating large amounts of information Timely review and complete administrative tasks, such as timesheet approval and scheduling Handle customer escalations on an as-needed basis

Overview Canada (Remote) If you're a highly motivated individual with significant paid professional tax preparation  experience and excellent written and oral communication skills, we need your help supporting our team of TurboTax Live Experts. Our Experts help customers while they are navigating through the TurboTax Live experience and assist with technology. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”. What you'll bring 5+ years of experience in a paid professional tax preparation role utilizing tax preparation software Experience in in a team leadership role in a professional tax preparation firm is a plus Comprehensive knowledge of tax regulations and laws Superior research, critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset This is a remote role; no travel is required For internal use: tst CAN lead How you will lead Provide timely and accurate tax advice to Experts during tax season Assist Managers with team responsibilities, as needed Help teach Experts how to research and troubleshoot tax and technical questions Prepare and/or deliver training materials to be shared with Experts Handle customer escalation calls and assist in resolution to deliver an exceptional customer experience Handle customer contacts that are complex and/or challenging Review contacts, as needed, to ensure compliance with CRA and MRQ Team/Leadership Skills: Demonstrate a sincere desire for a quality Expert and customer experience Display a flexible team player attitude Promote and foster a positive and inclusive work environment Approach change in a positive and flexible manner Collaborative approach to problem solving Analytical Skills: Able to research, analyze, and determine an appropriate course of action in a variety of  situations Able to utilize various resources to provide accurate tax and technical support to Experts Excellent numerical, abstract, and verbal reasoning skills Ability to solve complex problems while exercising good judgment

Overview If you are a highly motivated and experienced tax professional that has excellent  communication skills, we need you to help our customers complete their taxes using Intuit  TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by  providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse? Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus. Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature. What you'll bring Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software Minimum of 125 tax returns prepared per tax season for the last 3 years Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service Working knowledge of tax laws and tax concepts Superior critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset Experience providing support in a contact center environment is considered an asset This is a remote role; no travel is required Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise Fort sens du service client et de l'expérience client Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions.   For internal use: tst CAN bl How you will lead As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons. En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

Overview Canada (Remote) / US (Remote) If you are a highly motivated individual with a strong tax background and have experience in managing a high performing team, then we need your help leading our TurboTax Live team. You will be responsible for providing leadership, performance management coaching, and growth and development insights to a team of frontline TurboTax Live Experts, who provide tax advice and services to customers preparing their taxes with TurboTax Live. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”. What you'll bring 2+ years of experience managing and leading a remote customer facing team and/or 2+ years of experience managing a team of tax preparation professionals Extensive prior experience preparing individual returns for Canadian clients Understanding of how to manage a team and provide them with guidance in being successful Willing to work hours outside of a normal schedule as needed during our peak season from February to early May Superior research, critical thinking and problem solving skills Possess strong business acumen Able to effectively communicate to multiple skill levels and personalities Comfortable working in a fast paced, dynamic, and ever changing environment Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Bilingual proficiency (English and French + read, write, speak) considered a strong asset Previous experience supporting TurboTax customers is considered an asset This is a remote role; no travel is required For internal use: tst CAN mgr How you will lead Deliver the highest quality service to TurboTax customers by onboarding, training, and the managing the performance of Tax Experts and Tax Expert Leads Create a high performance culture that empowers Tax Experts to provide world-class service to our customers Drive customer satisfaction through proactive and constructive engagement in a cross-functional team Foster a team environment of collaboration, accountability and continuous improvement Effectively use data to evaluate, identify opportunities, and coach to performance Identify growth potential and develop Expert Talent within the team Lead the team through a fast paced and constantly changing environment Team/Leadership Skills: Drive quality customer engagements by monitoring your team’s performance, providing actionable feedback, implementing improvement plans and measuring progress toward goals Provide growth and collaboration opportunities through use of employee one-on-one sessions, team meetings, and ongoing learning sessions Continuously improve team performance by providing employee coaching and mentoring Act as the conduit between the team and the business by condensing and disseminating large amounts of information Timely review and complete administrative tasks, such as timesheet approval and scheduling Handle customer escalations on an as-needed basis

Overview If you are a highly motivated and experienced tax professional that has excellent  communication skills, we need you to help our customers complete their taxes using Intuit  TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by  providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse? Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus. Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature. What you'll bring Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software Minimum of 125 tax returns prepared per tax season for the last 3 years Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service Working knowledge of tax laws and tax concepts Superior critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset Experience providing support in a contact center environment is considered an asset This is a remote role; no travel is required Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise Fort sens du service client et de l'expérience client Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions.   For internal use: tst CAN bl How you will lead As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons. En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

Overview Canada (Remote) / US (Remote) If you are a highly motivated individual with a strong tax background and have experience in managing a high performing team, then we need your help leading our TurboTax Live team. You will be responsible for providing leadership, performance management coaching, and growth and development insights to a team of frontline TurboTax Live Experts, who provide tax advice and services to customers preparing their taxes with TurboTax Live. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”. What you'll bring 2+ years of experience managing and leading a remote customer facing team and/or 2+ years of experience managing a team of tax preparation professionals Extensive prior experience preparing individual returns for Canadian clients Understanding of how to manage a team and provide them with guidance in being successful Willing to work hours outside of a normal schedule as needed during our peak season from February to early May Superior research, critical thinking and problem solving skills Possess strong business acumen Able to effectively communicate to multiple skill levels and personalities Comfortable working in a fast paced, dynamic, and ever changing environment Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Bilingual proficiency (English and French + read, write, speak) considered a strong asset Previous experience supporting TurboTax customers is considered an asset This is a remote role; no travel is required For internal use: tst CAN mgr How you will lead Deliver the highest quality service to TurboTax customers by onboarding, training, and the managing the performance of Tax Experts and Tax Expert Leads Create a high performance culture that empowers Tax Experts to provide world-class service to our customers Drive customer satisfaction through proactive and constructive engagement in a cross-functional team Foster a team environment of collaboration, accountability and continuous improvement Effectively use data to evaluate, identify opportunities, and coach to performance Identify growth potential and develop Expert Talent within the team Lead the team through a fast paced and constantly changing environment Team/Leadership Skills: Drive quality customer engagements by monitoring your team’s performance, providing actionable feedback, implementing improvement plans and measuring progress toward goals Provide growth and collaboration opportunities through use of employee one-on-one sessions, team meetings, and ongoing learning sessions Continuously improve team performance by providing employee coaching and mentoring Act as the conduit between the team and the business by condensing and disseminating large amounts of information Timely review and complete administrative tasks, such as timesheet approval and scheduling Handle customer escalations on an as-needed basis

Overview Canada (Remote) / US (Remote) If you are a highly motivated individual with a strong tax background and have experience in managing a high performing team, then we need your help leading our TurboTax Live team. You will be responsible for providing leadership, performance management coaching, and growth and development insights to a team of frontline TurboTax Live Experts, who provide tax advice and services to customers preparing their taxes with TurboTax Live. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”. What you'll bring 2+ years of experience managing and leading a remote customer facing team and/or 2+ years of experience managing a team of tax preparation professionals Extensive prior experience preparing individual returns for Canadian clients Understanding of how to manage a team and provide them with guidance in being successful Willing to work hours outside of a normal schedule as needed during our peak season from February to early May Superior research, critical thinking and problem solving skills Possess strong business acumen Able to effectively communicate to multiple skill levels and personalities Comfortable working in a fast paced, dynamic, and ever changing environment Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Bilingual proficiency (English and French + read, write, speak) considered a strong asset Previous experience supporting TurboTax customers is considered an asset This is a remote role; no travel is required For internal use: tst CAN mgr How you will lead Deliver the highest quality service to TurboTax customers by onboarding, training, and the managing the performance of Tax Experts and Tax Expert Leads Create a high performance culture that empowers Tax Experts to provide world-class service to our customers Drive customer satisfaction through proactive and constructive engagement in a cross-functional team Foster a team environment of collaboration, accountability and continuous improvement Effectively use data to evaluate, identify opportunities, and coach to performance Identify growth potential and develop Expert Talent within the team Lead the team through a fast paced and constantly changing environment Team/Leadership Skills: Drive quality customer engagements by monitoring your team’s performance, providing actionable feedback, implementing improvement plans and measuring progress toward goals Provide growth and collaboration opportunities through use of employee one-on-one sessions, team meetings, and ongoing learning sessions Continuously improve team performance by providing employee coaching and mentoring Act as the conduit between the team and the business by condensing and disseminating large amounts of information Timely review and complete administrative tasks, such as timesheet approval and scheduling Handle customer escalations on an as-needed basis

Overview If you are a highly motivated and experienced tax professional that has excellent  communication skills, we need you to help our customers complete their taxes using Intuit  TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by  providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse? Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus. Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature. What you'll bring Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software Minimum of 125 tax returns prepared per tax season for the last 3 years Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service Working knowledge of tax laws and tax concepts Superior critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset Experience providing support in a contact center environment is considered an asset This is a remote role; no travel is required Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise Fort sens du service client et de l'expérience client Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions. For internal use: tst CAN bl How you will lead As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons. En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

Overview Canada (Remote) If you're a highly motivated individual with significant paid professional tax preparation  experience and excellent written and oral communication skills, we need your help supporting our team of TurboTax Live Experts. Our Experts help customers while they are navigating through the TurboTax Live experience and assist with technology. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”. What you'll bring 5+ years of experience in a paid professional tax preparation role utilizing tax preparation software Experience in in a team leadership role in a professional tax preparation firm is a plus Comprehensive knowledge of tax regulations and laws Superior research, critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset This is a remote role; no travel is required For internal use: tst CAN lead How you will lead Provide timely and accurate tax advice to Experts during tax season Assist Managers with team responsibilities, as needed Help teach Experts how to research and troubleshoot tax and technical questions Prepare and/or deliver training materials to be shared with Experts Handle customer escalation calls and assist in resolution to deliver an exceptional customer experience Handle customer contacts that are complex and/or challenging Review contacts, as needed, to ensure compliance with CRA and MRQ Team/Leadership Skills: Demonstrate a sincere desire for a quality Expert and customer experience Display a flexible team player attitude Promote and foster a positive and inclusive work environment Approach change in a positive and flexible manner Collaborative approach to problem solving Analytical Skills: Able to research, analyze, and determine an appropriate course of action in a variety of  situations Able to utilize various resources to provide accurate tax and technical support to Experts Excellent numerical, abstract, and verbal reasoning skills Ability to solve complex problems while exercising good judgment

Overview Canada (Remote) If you're a highly motivated individual with significant paid professional tax preparation  experience and excellent written and oral communication skills, we need your help supporting our team of TurboTax Live Experts. Our Experts help customers while they are navigating through the TurboTax Live experience and assist with technology. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”. What you'll bring 5+ years of experience in a paid professional tax preparation role utilizing tax preparation software Experience in in a team leadership role in a professional tax preparation firm is a plus Comprehensive knowledge of tax regulations and laws Superior research, critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset This is a remote role; no travel is required For internal use: tst CAN lead How you will lead Provide timely and accurate tax advice to Experts during tax season Assist Managers with team responsibilities, as needed Help teach Experts how to research and troubleshoot tax and technical questions Prepare and/or deliver training materials to be shared with Experts Handle customer escalation calls and assist in resolution to deliver an exceptional customer experience Handle customer contacts that are complex and/or challenging Review contacts, as needed, to ensure compliance with CRA and MRQ Team/Leadership Skills: Demonstrate a sincere desire for a quality Expert and customer experience Display a flexible team player attitude Promote and foster a positive and inclusive work environment Approach change in a positive and flexible manner Collaborative approach to problem solving Analytical Skills: Able to research, analyze, and determine an appropriate course of action in a variety of  situations Able to utilize various resources to provide accurate tax and technical support to Experts Excellent numerical, abstract, and verbal reasoning skills Ability to solve complex problems while exercising good judgment

Overview Canada (Remote) If you're a highly motivated individual with significant paid professional tax preparation  experience and excellent written and oral communication skills, we need your help supporting our team of TurboTax Live Experts. Our Experts help customers while they are navigating through the TurboTax Live experience and assist with technology. TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”. What you'll bring 5+ years of experience in a paid professional tax preparation role utilizing tax preparation software Experience in in a team leadership role in a professional tax preparation firm is a plus Comprehensive knowledge of tax regulations and laws Superior research, critical thinking and problem solving skills Excellent written and verbal communication skills Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.) Flexibility in availability and scheduling Strong customer service and customer experience acumen Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset Bilingual proficiency (English and French + read, write, speak) is considered a strong asset This is a remote role; no travel is required For internal use: tst CAN lead How you will lead Provide timely and accurate tax advice to Experts during tax season Assist Managers with team responsibilities, as needed Help teach Experts how to research and troubleshoot tax and technical questions Prepare and/or deliver training materials to be shared with Experts Handle customer escalation calls and assist in resolution to deliver an exceptional customer experience Handle customer contacts that are complex and/or challenging Review contacts, as needed, to ensure compliance with CRA and MRQ Team/Leadership Skills: Demonstrate a sincere desire for a quality Expert and customer experience Display a flexible team player attitude Promote and foster a positive and inclusive work environment Approach change in a positive and flexible manner Collaborative approach to problem solving Analytical Skills: Able to research, analyze, and determine an appropriate course of action in a variety of  situations Able to utilize various resources to provide accurate tax and technical support to Experts Excellent numerical, abstract, and verbal reasoning skills Ability to solve complex problems while exercising good judgment