Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Strategy and Business AnalysisAbout Capital One Canada.\n
\n For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! \n
\n Yes, we’re a credit card company, but we’re more than that too. With your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you’ll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance. \n
\n At Capital One, we love to give our Strategy Analyst Managers the opportunity to rotate to roles across various teams, so we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.About the Team\nIn this role, you'll be working with Business Analysts, Financial Analysts and Project Managers supporting Strategy and Business Development functions within Canada Card.About the Role \nOur Senior Managers are responsible for identifying and evaluating new business opportunities, including products, marketing strategies, and partnerships, and supports senior leadership to understand market dynamics, competitor moves, and emerging trends.\nIn this role, you will apply your strategic and analytical skills to major company challenges. You will develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.\nThe Strategy team is responsible for working with the Canada leadership team to define long-term goals for the business that enable consistent and resilient growth. In addition, the team works to identify how these goals can be achieved, partnering with key stakeholders, and to prioritize and assess new opportunities and partnerships. The team also maintains close relationships with Capital One US counterparts and business partners to ensure alignment with enterprise strategy.\nYour Responsibilities: \n\n \n Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior, and to drive business to meet long-term goals\n \n Business ownership: Have an ownership mindset, and P&L accountability for business cases. Strategic planning with a 1-6 month horizon\n \n Leadership: May eventually manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One\n \n Execution: Coordinate and collaborate across the business to manage and sequence delivery of business cases and initiatives, build business requirements and execute against the growth strategy. Oversee multiple projects and programs concurrently\n \n Partnership: Work closely with colleagues across Capital One including: Tech, Marketing, Operations, Finance and others to drive improvement in quality, volume, service, and profitability\n \n Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management\n \n Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business. Self-starter, and comfortable with blue-sky thinking and working with imperfect/incomplete information\n \n Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results\n \n Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills\n \n Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment\n \n Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus\nBasic Qualifications:\n\n \n Bachelor’s Degree (Master’s Degree preferred)\n \n At least  5 years of experience in quantitative analysis/financial modeling\n \n At least 5 years of experience in qualitative analysis\n \n At least 3 years of experience in people management\n \n At least 3 years of experience in project management\n \n At least 2 years of experience in competitive/market analysis\n\n
\n Preferred Qualifications:\n\n \n Corporate strategy decision making and problem solving using analytics with a basic understanding of credit card \n\n
\n Working at Capital One.\n
\n Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. \n
\n Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life. \n
\n We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.\nIf you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.\nFor technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com\nCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.\nCapital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Manager, Corporate Strategy AnalysisAbout Capital One Canada\nFor 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!\nWith your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you’ll have the opportunity to own solving complex problems, using data-driven decision-making to enhance the overall business strategy, while still maintaining work/life balance.\n \nAt Capital One, we love to give our Strategy Analyst Managers the opportunity to rotate to roles across various teams, so while this role is within the Corporate Strategy team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.\n
\n About the Team\n
\n In this role, you'll be working with Business Analysts, Financial Analysts and Project Managers supporting Strategy and Business Development functions within Canada Card.\n
\n About the Role \n
\n The team is primarily responsible for identifying and evaluating new business opportunities, including products, marketing strategies, and partnerships. The team also supports senior leadership to understand market dynamics, competitor moves, and emerging trends.\n
\n As a Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.\n
\n The Strategy team is responsible for working with the Canada leadership team to define long-term goals for the business that enable consistent and resilient growth. In addition, the team works to identify how these goals can be achieved, partnering with key stakeholders, and to prioritize and assess new opportunities and partnerships. The team also maintains close relationships with Capital One US counterparts and business partners to ensure alignment with enterprise strategy.\n
\n Your Responsibilities: \nStrategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior, and to drive business to meet long-term goals\n
\n Business ownership: Have an ownership mindset, and P&L accountability for business cases. Strategic planning with a 1-6 month horizon\n
\n Leadership: Role will evolve to include managing and developing a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing talent at Capital One\nExecution: Coordinate and collaborate across the business to manage and sequence delivery of business cases and initiatives, build business requirements and execute against the growth strategy. Oversee multiple projects and programs concurrently\nPartnership: Work closely with colleagues across Capital One including: Tech, Marketing, Operations, Finance and others to drive improvement in quality, volume, service, and profitability\nStrategic & nalytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management\n
\n Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business. Self-starter, and comfortable with blue-sky thinking and working with imperfect/incomplete information\nSolid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results\nStrong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills\nClear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment\nSuccessful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus\n
\n Basic Qualifications:\n\n \n At least 3 years of experience in quantitative analysis/financial modeling\n \n At least 1 year of experience in managing high impact projects\n \n At least 2 years of experience in competitive/market analysis\nPreferred Qualifications:\n\n \n Bachelor’s Degree or higher in a quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)\n \n At least 2 years of experience in Corporate Strategy, Strategy Consulting, Strategy and Operations, and/or Business Development\n \n At least 1 year of experience in people management\n \n Experience working with a broad stakeholder group, including senior leaders and executives \nWorking at Capital One\nEnjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.\nLive well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.\nThis posting is for an existing vacancy.\n\n The expected annual salary range for this position is $157,400 to $179,600. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.\n We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.\n\nWe may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.\n Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.\nIf you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.\nFor technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com\nCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.\nCapital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Manager, Product Strategy AnalystAbout Capital One Canada\nFor 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!\nWith your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you’ll have the opportunity to own and solve complex problems, using data-driven decision-making to enhance the overall business strategy, while still maintaining work/life balance.\n \nAt Capital One, we love to give our Strategy Analyst Managers the opportunity to rotate to roles across various teams, so while this role is within the Product Strategy team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.\n
\n About the Team\n
\n The Product Strategy team is a very cross-functional team that brings together Strategy Analysts with experts across the business to design our customer products and strategies.  This team collaborates with our credit teams, marketing teams and product teams to analyse prospective and current customer behaviours to implement market leading product strategies. \n
\n About the Role \n
\n As a Manager on the Product Strategy Team you will optimize our customer products informed by your analysis of credit performance, market landscape, and customer preference. You will design and execute product tests to inform our strategy. You will oversee market and customer research, and couple these insights with internal data modeling to lead new solutions for our customers.\nFrom a technical perspective, you will leverage various coding and visualization tools. You will work with SQL to query data, use spreadsheets and Python-based notebooks to organize it, and Slides to present it, along with other modern analytics tools, such as Tableau and Quicksight. \nYou will apply your strategic and analytical skills to major company challenges. You will develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.\nThis role will evolve into a people leadership role, and you will join the Capital One Leads program, which focuses on developing people leadership skills to lead high-performing teams.
\n  Your Responsibilities: \n\n \n You will be the lead analyst in one of the areas of product strategy. You will have oversight of both the product strategy and the deep analytics supporting it, including completing the analysis yourself and guiding the junior analysts on the team. \n \n You will lead and develop a high-performing team of analysts, providing coaching and removing barriers to grow the next generation of our leaders.\n \n You will create and present the recommendations to senior leadership and gain buy-in to proceed with strategies, which you will then implement, monitor and continue to improve as you see your strategy evolve.  \n \n As the lead of your area, you will determine the strategic roadmap of the team and collaborate across the underwriting and valuations team to lead the change.\n \n You will use technical analytical skills (such as SQL and Python) to complete the analysis.\n\n
\n Basic Qualifications:\n\n \n At least 5 years of experience in business analysis, with an established history of leveraging analytical skills to effectively influence strategic decisions \n \n At least 1 year of experience in managing high impact projects\n \n Experience in technical analysis and coding, including presenting analytical information through slides and memos\nPreferred Qualifications:\n\n \n Bachelor’s Degree or higher in a quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)\n \n At least 1 year of experience in people management\n \n 5+ years experience in product strategy and analytics\n \n Proficient in SQL, data visualization tools (e.g., Tableau, Quicksight), and Python for analysis and automation \n \n 2+ years experience in the consumer financial services industry\nWorking at Capital One\nEnjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.\nLive well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.\nThis posting is for an existing vacancy.\n \nThe expected annual salary range for this position is $157,400 - $179,600. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.\nWe embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.\nWe may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.\nIf you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.\nFor technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com\nCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.\nCapital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Director, Business Strategy\n About Capital One Canada.\nFor 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the Role \nYou will have the opportunity to flex skills as a general manager across credit, operations, and technology in a critical area of our business that is responsible for delivering over $1B in revenue, that is poised to lead a revolution in technology-led risk management and meaningfully invest in our customer agenda, with the right leadership in place. Your Responsibilities: \n\n \n Strategic leadership: Develop business strategies that will drive growth, profitability, and customer success for Capital One in the face of shifting consumer and regulatory behavior. A proven track record of decision making and problem solving based on analytics. The passion to ensure our terms are mission aligned and unassailable in the market.\n \n Technology & process ownership: Have an ownership mindset, and strategic planning with a 6-24 month horizon. Develop and implement enhancements in our technology capabilities to lead the enterprise in risk management. You should be able to drive a roadmap of continuous improvement while ensuring critical business processes continue to be invested in through PDCAs. \n \n People leadership: Manage and develop a cross functional team of analysts, process managers and product. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One. Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. You should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results.\nBasic Qualifications: \n\n \n 5+ years of leading analytical, process and product teams\n \n 5+ years of leading a cross functional team of 8+ reports \n \n 5+ years of experience working in an Agile environment\nPreferred Qualifications: \n\n \n Bachelor’s Degree or equivalent experience \n \n A deep understanding of product economics and PNL experience\n \n High level of intellectual curiosity and comfort with ambiguity \n \n Can collaboratively drive teams and stakeholders with disparate goals \n \n Able to present to executive management often and in a compelling manner on key KPIs and results \n\n​Working at Capital One.\nEnjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.\nLive well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.\nThis posting is for an existing vacancy.\nThis role is eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.\nWe embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.\nWe may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.\nIf you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.\nFor technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com\nCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.\nCapital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Customer Resiliency Strategy and Analytics\n
\n About Capital One Canada\n
\n For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the Team\nCustomer Resiliency is at the heart of realizing our mission to help both our customers and our business.  From day one, you’ll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance. \nAs Sr. Manager, Customer Resiliency Strategy and Analytics, you'll be working with Business Analysts, Product Managers, Process Managers, Operations and Data Scientists supporting Customer Resiliency Strategy within Canada Card. \nAt Capital One, we love to give our Senior Managers the opportunity to rotate to roles across various teams, so while this role is within the Customer Resiliency Strategy team, you will have the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.\n
\n About the Role\n
\n As a Senior Manager, Customer Resiliency Analytics, you will lead the strategy and analytics for both our Collections and Recoveries programs. Your primary mission will be to define, execute and continuously monitor customer-centric strategies that help customers get back on track with credit, while also protecting the financial health and business outcomes of Capital One Canada.
\n You will be the custodian of portfolio risk for delinquent and charged-off accounts, working closely with internal loss forecasting teams to ensure a grounded outlook on expected future losses.\n
\n This role requires a unique combination of strategic thinking, analytics expertise, people leadership, and executive communication. You’ll lead and develop a high-performing team of analysts, partner with colleagues across Credit Risk, Loss Forecasting, Data Science, Operations, Technology and Product, and influence senior leaders with data-driven insights. You will be accountable for building business cases with a clear focus on outcomes, trade-offs, and long-term resilience.\n
\n Your Responsibilities\n
\n Strategic Leadership\n\n \n Develop and execute Customer Resiliency strategies that help customers and Capital One, while balancing loss prevention, customer experience and business growth.\n \n Provide clear direction and priorities across Customer Resiliency initiatives.\n\n
\n People Leadership\n\n \n Lead and develop a high-performing team of analysts, fostering a culture of inclusion, collaboration, and innovation.\n \n Provide coaching and remove barriers to grow the next generation of leaders.\nStrategic & Analytic Orientation\n\n \n Guide and challenge the teams’ analysis to ensure rigor, clarity, and alignment to business priorities.\n \n Balance data-driven depth with pragmatic decision-making, ensuring strategies are responsive to changing risks.\nPartnership\n\n \n Collaborate with cross-functional partners (Product, Technology, Data Science, Operations, Credit Risk) to ensure strategies are translated into effective business outcomes.\n \n Work in partnership with direct-reports to align strategies across domains, integrate insights, and present a unified perspective to senior leaders.\n\n
\n Strong Business Judgment & Integrity\n\n \n Exhibit sound judgment and the ability to influence with credibility at senior levels to amplify the work of the team.\n\n
\n Basic Qualifications\n\n \n At least 7 years of experience in debt collection, credit risk, or analytics with demonstrated impact on the P&L, customer experience, and business results.\n \n At least 5 years of people leadership experience, with a track record of fostering an inclusive, collaborative team culture where associates feel safe to speak up and challenge ideas constructively.\n \n Strong problem-solving skills, with an established history of leveraging analytical skills to effectively influence strategic decisions.\n \n Experience in synthesizing complex insights into clear narratives that drive senior leadership decisions.\n\n
\n Preferred Qualifications\n\n \n Bachelor’s degree or higher \n \n Experience leading leaders\n \n Proven ability to build strong partnerships with other leaders - balancing alignment with giving managers the autonomy to lead their team\n \n Deep understanding of industry trends and external factors that influence credit risk strategies - such changing macroeconomic environments, adoption of advanced technologies, evolving customer behaviours and regulatory shifts.\n \n Prove ability to anticipate emerging risks and adapt roadmaps in a rapidly changing environment.\n \n Proven ability to manage ambiguity and make strategic decisions under uncertainty.\nWorking at Capital One.\n
\n Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.\n
\n Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.\nThis posting is for an existing vacancy.\nThe expected annual salary range for this position is $184,000 to $210,000. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.\n
\n We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.\n
\n We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.
\n  Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.\nIf you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.\nFor technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com\nCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.\nCapital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Corporate Strategy AnalysisAbout Capital One Canada\nFor 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!\nWith your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you’ll have the opportunity to own solving complex problems, using data-driven decision-making to enhance the overall business strategy, while still maintaining work/life balance. \nAt Capital One, we love to give our Strategy Analyst Managers the opportunity to rotate to roles across various teams, so while this role is within the Corporate Strategy team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.\n
\n About the Team\n
\n In this role, you'll be working with Business Analysts, Financial Analysts and Project Managers supporting Strategy and Business Development functions within Canada Card.\n
\n About the Role \n
\n The team is primarily responsible for identifying and evaluating new business opportunities, including products, marketing strategies, and partnerships. The team also supports senior leadership to understand market dynamics, competitor moves, and emerging trends.\n
\n As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.\n
\n The Strategy team is responsible for working with the Canada leadership team to define long-term goals for the business that enable consistent and resilient growth. In addition, the team works to identify how these goals can be achieved, partnering with key stakeholders, and to prioritize and assess new opportunities and partnerships. The team also maintains close relationships with Capital One US counterparts and business partners to ensure alignment with enterprise strategy.\n
\n Your Responsibilities: \nStrategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior, and to drive business to meet long-term goals\n
\n Business ownership: Have an ownership mindset, and P&L accountability for business cases. Strategic planning with a 1-6 month horizon\n
\n Leadership: Role will evolve to include managing and developing a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing talent at Capital One\nExecution: Coordinate and collaborate across the business to manage and sequence delivery of business cases and initiatives, build business requirements and execute against the growth strategy. Oversee multiple projects and programs concurrently\nPartnership: Work closely with colleagues across Capital One including: Tech, Marketing, Operations, Finance and others to drive improvement in quality, volume, service, and profitability\nStrategic & Analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management\n
\n Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business. Self-starter, and comfortable with blue-sky thinking and working with imperfect/incomplete information\nSolid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results\nStrong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills\nClear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment\nSuccessful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus\n
\n Basic Qualifications:\n\n \n At least 7 years of experience in quantitative analysis/financial modeling\n \n At least 5 year of experience in managing high impact projects\n \n At least 3 years of experience in competitive/market analysis\nPreferred Qualifications:\n\n \n Bachelor’s Degree or higher in a quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)\n \n At least 5 years of experience in Corporate Strategy, Strategy Consulting, Strategy and Operations, and/or Business Development\n \n At least 3 year of experience in people management\n \n Experience working with a broad stakeholder group, including senior leaders and executives \nWorking at Capital One\nEnjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.\nLive well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.\nThis posting is for an existing vacancy.\nThe expected annual salary range for this position is $184,400 to $210,000. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.\nWe embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.\nWe may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process. Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.\nIf you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.\nFor technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com\nCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.\nCapital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Director, Corporate StrategyAbout Capital One\nFor 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the Role \nThe Strategy team is responsible for working with the Canada leadership team to define long-term goals for the business that enable resilient growth. In addition, the team works to identify how these goals can be achieved, partnering with key stakeholders, and to prioritize and assess new opportunities and partnerships. The team also maintains close relationships with Capital One US counterparts and business partners to ensure alignment with enterprise strategy.\nIn this role, you will apply your strategic leadership to address major company challenges, defining long-term business goals that enable growth. The team is focused on advancing our most critical strategic priorities by identifying and evaluating new business opportunities, including products, marketing strategies, and partnerships. \nThis role is ideal for a seasoned strategist experienced in shaping corporate strategy or top-tier consulting environments. Your Responsibilities: \n\n \n Strategic Leadership: Develop business strategies that drive growth, profitability, and customer success for Capital One in the face of shifting consumer and regulatory behavior. Act as a strategic thought leader across the business. \n \n People Leadership: Build and coach a high performing team of analytical strategists, including leading other people leaders. \n \n Business Ownership: Have a strong ownership mindset, and P&L accountability for business cases. Manage and build the Strategy team pipeline. \n \n Partnership: Work closely with colleagues across Capital One including: Tech, Marketing, Operations, Finance, Enterprise Strategy and others to drive improvement in quality, volume, service, and profitability\n \n Executive Leadership: Partner with Capital One Canada’s senior leadership team on high priority strategic projects. Serve as a trusted advisor to senior leaders. \n\nBasic Qualifications:\n\n \n At least 7 years of experience in quantitative analysis/financial modeling\n \n At least 5 years of experience in managing high impact projects\n \n At least 5 years of experience in competitive/market analysis\n \n At least 5 years of experience in Corporate Strategy, Strategy Consulting, Strategy and Operations, and/or Business Development\n \n Experience working with a broad stakeholder group, including senior leaders and executives \n\nPreferred Qualifications:\n\n \n Bachelor’s or Master's Degree or higher in a quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)\n \n At least 3 year of experience in people management\n \n Strategy experience in consumer finance \nWorking at Capital One.\nEnjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.\nLive well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.\nThis posting is for an existing vacancy.\nThis role is eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.\nWe embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.\nWe may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.\nIf you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.\nFor technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com\nCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.\nCapital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).