Bilingual Customer Support Agent (Virtual, Any Province, CA) Site
Alpine Canada WFH
Job description
Sykes and Sitel are now Foundever?! Are you ready to move your career forward? We are looking for French Bilingual customer support associates to join our team! At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.? We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Foundever has more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you!
Location Requirements: Must legally reside Canada
Core Responsibilities: Handle inbound customers service calls Understand and strive to meet or exceed metrics while providing excellent customer service Drive customer satisfaction through voice, chat, and/or email communications Navigate through multiple systems Work with Us and You'll Enjoy: Hands-on, 100% paid training Work from home benefits include saving time, money, and the environment Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off Qualifications: Are able to write and speak both French and English fluently You are 18 years of age or older You have a high school diploma (or GED equivalent) You can pass a criminal background check You are eager to advance your career with a reliable company You work well with a team or independently You are able to commit 40 working hours per week Equipment & Internet Requirements: Desktop Computer with Windows 10 (Apple/Mac, tablets, Winbooks, smart devices, Windows Mini PCs, Chromebook & Android systems are not compatible) Dual monitors Internet speed - 5.0 Mbps download speed and 5.0Mbps upload speed
About Us
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we?re the team behind the best experiences for +750 of the world?s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.??

Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.??

Get to know us at and connect with us on Facebook , LinkedIn and? Twitter .?? EEO Statement Foundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience
EEO statement
EOE/Veteran/Disabled

Remote: Customer Service Rep (Canada) (Virtual, Any Province, CA) Site
Alpine Canada WFH
Job description
Sykes and Sitel are now Foundever?. Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.? We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Foundever has more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you!
Location Requirements: Must legally reside Canada
Wages Range from $14 - $18.20 - Wages are dependent on the province you live in
Core Responsibilities: Handle inbound service calls Understand and strive to meet or exceed metrics while providing excellent customer service Drive customer satisfaction through voice, chat, and/or email communications Navigate through multiple systems
About Us
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we?re the team behind the best experiences for +750 of the world?s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.??

Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.??

Get to know us at and connect with us on Facebook , LinkedIn and?Twitter .
Required qualifications, skills and experience
Work with Us and You'll Enjoy: Hands-on, 100% paid training Work from home benefits include saving time, money, and the environment Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution Qualifications: You are 18 years of age or older You have a high school diploma (or GED equivalent) You can pass a criminal background check You are eager to advance your career with a reliable company You work well with a team or independently You are able to commit 40 working hours per week Equipment & Internet Requirements: USB Headset Monitor Internet speed - 5.0 Mbps download speed and 5.0Mbps upload speed
EEO statement
Foundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience.

Service client - Télétravail (Virtuel, N\\\\\\\'importe quelle province, CA) Placer
Alpine Canada WFH
Description de l'emploi
Allez plus loin avec Foundever?. Êtes-vous prêt à faire avancer votre carrière? Chez Foundever, vous trouverez nos emplois de centre d'appels surprenants. Nous croyons aux expériences mémorables des associés. Ici, vous pouvez améliorer votre qualité de vie et faire évoluer votre carrière.? Nous croyons que les petits moments peuvent avoir un grand impact sur nos expériences professionnelles, nos clients, nos équipes et nos amis. En créant des moments positifs les uns pour les autres, nous faisons la différence et améliorons l'expérience de nos associés. Foundever a plus de 20 ans d'expérience dans le recrutement pour nos rôles de support client - notre technologie d'application modernisée profite à nos clients et à vous!

Exigences de localisation : Doit résider légalement au Canada
Responsabilités principales:

- Traiter les appels de service entrants en français et en anglais.
- Comprendre et s'efforcer d'atteindre ou de dépasser les objectifs fixés tout en offrant un excellent service à la clientèle.
- Stimuler la satisfaction des clients par le biais de communications vocales, de clavardage et/ou de courriels.
- Naviguer dans plusieurs systèmes
Travaillez avec nous et vous profiterez:

- Formation pratique et entièrement rémunérée
- Les avantages du travail à domicile comprennent l'économie de temps, d'argent et de l'environnement.
- Les avantages comprennent une assurance médicale, dentaire, vie et vision et une contribution à un REER jumelée par l'entreprise.
Qualifications:
- Vous pouvez parler et écrire couramment le français et l'anglais.
- Vous êtes âgé(e) de 18 ans ou plus
- Vous avez un diplôme d'études secondaires (ou l'équivalent du GED)
- Vous pouvez passer une vérification des antécédents criminels
- Vous êtes désireux de faire progresser votre carrière au sein d'une entreprise fiable.
- Vous travaillez bien en équipe ou de manière indépendante
- Vous êtes capable de vous engager à travailler 40 heures par semaine.

Équipement et Internet requis:
- Ordinateur de bureau avec Windows 10 ou Mac (les tablettes, Winbooks, appareils intelligents, mini PC Windows, Chromebook et systèmes Android ne sont pas compatibles)
- Un moniteur indépendant
- Vitesse de l'internet - 5.0 Mbps en amont et 5.0Mbps en aval.
À propos de nous
Foundever? est un leader mondial dans le secteur de l'expérience client (CX). Avec 170 000 associés à travers le monde, nous sommes l'équipe derrière les meilleures expériences pour +750 des marques les plus importantes et les plus numériques du monde. Nos expérience client (CX) sont innovantes, notre technologie et notre expertise sont conçues pour soutenir les besoins opérationnels de nos clients et offrir une expérience fluide aux clients dans les moments qui comptent.
Prenant en charge +9 millions de conversations clients chaque jour dans +60 langues à travers 45 pays, Foundever combine la force et l'échelle mondiales avec l'approche agile et entrepreneuriale de notre culture de fondateur, permettant aux entreprises de toutes tailles et de tous secteurs de transformer leur l'expérience client (CX) .
Apprenez à nous connaître sur et connectez-vous avec nous sur Facebook , LinkedIn et? Twitter .
Déclaration TEE
Foundever s'engage à respecter l'éthique mondiale et est un employeur offrant l'égalité des chances. Nous nous engageons à favoriser un environnement de travail diversifié, inclusif et équitable où tous les associés sont représentés, soutenus et traités avec équité et respect. Nous croyons en la sélection, le développement et la récompense du meilleur candidat pour le poste en fonction des exigences et des responsabilités du rôle. Si vous êtes contacté(e) pour une opportunité chez nous et que vous avez besoin de mesures d'adaptation pendant le processus de recrutement et de sélection, veillez à communiquer vos besoins à votre recruteur. Toute information partagée sera traitée de manière confidentielle et ne sera partagée que dans le but de fournir une expérience positive et accessible aux candidats.
Veuillez noter que le siège social canadien de Foundever est basé en Ontario. Tout autre poste serait un poste de télétravail.

Représentant(e) du Service à la Clientèle Bilingue Français (Virtual, Any Province, CA) Représentant(e) du Service à la Clientèle Bilingue Français Joignez-vous à notre équipe dynamique chez Foundever, où chaque interaction est une occasion de faire la différence    Aperçu du poste    Foundever® est à la recherche de représentants du service à la clientèle bilingue français pour jouer un rôle essentiel en assistant des clients francophones et anglophones pour un fournisseur bien connu de téléphones cellulaires et de câbles. La maîtrise des deux langues est essentielle, car vous serez responsable de répondre aux demandes des clients, de résoudre des problèmes, de partager des informations sur les produits et services, et d'assurer une satisfaction globale exceptionnelle. Rejoignez-nous pour faire une différence dans l'expérience de nos clients!  Pourquoi vous devriez nous rejoindre Salaire de 15.00$ à 18,90$/h selon votre province de résidence, avec un supplément bilingue de 1,00 $ Profitez des avantages du travail à domicile Économisez du temps, de l'argent et réduisez le stress  Pas d'équipement? Nous fournissons tout ce dont vous avez besoin!  Faites partie d'une communauté de soutien axée sur l'engagement et la reconnaissance  Formation virtuelle rémunérée en classe, ainsi qu'une formation continue spécifique au poste  Avantages complets, y compris l'assurance médicale, dentaire, vie et vision, cotisation REER de l'entreprise, congés payés, programme d’aide aux employés et programme de bien-être  Ce que nous recherchons Doit résider au Canada  Doit avoir au moins 18 ans  Diplôme d'études secondaires ou équivalent  Flexibilité pour travailler divers quarts, y compris les nuits, les soirées et les week-ends  Compétences clés Excellentes compétences en communication verbale et écrite en français et en anglais  Capacité à multitâcher et à naviguer efficacement entre les écrans tout en assistant les clients  Solides compétences en résolution de problèmes, empathie, adaptabilité et fiabilité  Démontrer de solides compétences en service à la clientèle, y compris la capacité d'utiliser une approche de \\\"vente sans pression\\\" pour engager les clients en écoutant activement leurs besoins et en fournissant des recommandations de produits lors de toutes les interactions avec les clients  Exigences pour l'installation à domicile Connexion câblée avec une vitesse Internet d’au moins 5,0 Mbps en téléchargement et en téléversement  Un espace calme et sans distraction est essentiel; la présence par webcam sera requise pendant la formation et la production  Un accès à une tablette ou un smartphone est requis pour télécharger une application qui permet l'authentification à deux facteurs, nécessaire pour des raisons de sécurité.  À propos de Foundever® Foundever® est un leader mondial dans l'industrie de l'expérience client (CX). Avec 150 000 associés à travers le monde, nous sommes l'équipe derrière les meilleures expériences pour plus de 800 des marques les plus prestigieuses et axées sur le numérique. Nos solutions innovantes en CX, notre technologie et notre expertise sont conçues pour soutenir les besoins opérationnels de nos clients et offrir une expérience sans faille aux clients dans les moments qui comptent.  Égalité d'emploi Foundever s'engage à sélectionner, développer et récompenser la meilleure personne pour le poste en fonction des exigences du travail à effectuer et sans tenir compte de la race, de l'âge, de la couleur, de la religion, du sexe, de la croyance, de l'origine nationale, de l'ascendance, de la citoyenneté, du handicap, de l'état civil, du statut de vétéran protégé, du statut d'uniforme, de l'orientation sexuelle, de la grossesse, de l'information génétique, de l'identité et de l'expression sexuelles, ou de toute autre base protégée par la loi fédérale, étatique ou locale. L'entreprise interdit toute forme de discrimination, qu'elle soit exercée à l'encontre d'associés, de candidats, de vendeurs, de clients ou de visiteurs. Cette politique s'applique à toutes les conditions d'emploi, y compris le recrutement, l'embauche, la promotion, la rémunération, les avantages, la formation, la discipline et le licenciement.    Apprenez à nous connaître sur et connectez-vous avec nous sur Facebook, LinkedIn et Twitter. 

Représentant Francophone du Service à la Clientèle (Virtual, Any Province, CA) Représentant Francophone du Service à la Clientèle Rejoignez notre équipe dynamique chez Foundever, où chaque interaction est une occasion de faire une différence.   Aperçu du poste Foundever® recrute des représentants du service à la clientèle francophones pour jouer un rôle essentiel dans l'assistance aux clients d'un fournisseur de téléphonie mobile et de câblodistribution bien connu. Vous serez responsable de répondre aux demandes des clients, de résoudre les problèmes, de partager des informations sur les produits et services, et de garantir une satisfaction globale exceptionnelle. Rejoignez-nous pour améliorer l’expérience de nos clients !   Pourquoi nous rejoindre Salaire de 15.00$ à 18,90$/h selon votre province de résidence,. Profitez des avantages de travailler à domicile. Gagnez du temps, de l’argent et réduisez votre stress. Pas d’équipement ? Nous fournissons tout ce dont vous avez besoin ! Rejoignez une communauté de soutien axée sur l’engagement et la reconnaissance. Formation pratique en ligne rémunérée avec une approche en classe, ainsi qu'une formation continue spécifique au poste. Avantages complets, y compris assurance médicale, dentaire, vie et vision, cotisation à un REER de l’entreprise, congés payés, programme d’aide aux employés et programme de bien-être. Ce que nous recherchons Doit résider au Canada. Doit avoir au moins 18 ans. Diplôme d’études secondaires ou équivalent. Flexibilité pour travailler à divers horaires, y compris les nuits, les soirées et les week-ends. Compétences clés Excellentes capacités de communication verbale et écrite en français. Capacité à jongler avec plusieurs tâches et à naviguer efficacement entre les écrans tout en assistant le client. Forte capacité de résolution de problèmes, d'empathie, d'adaptabilité et de fiabilité. Capacité à utiliser une approche de « vente douce » pour engager les clients en écoutant attentivement leurs besoins et en fournissant des recommandations de produits lors de tous les appels applicables. Exigences liées à l'installation à domicile Connexion filaire avec une vitesse Internet de 5,0 Mbps en téléchargement et 5,0 Mbps en téléchargement. Un espace calme et sans distractions est essentiel ; la présence vidéo par webcam sera requise pendant la formation et en production. À propos de Foundever Foundever® est un leader mondial dans le secteur de l'expérience client (CX). Avec 150 000 associés à travers le monde, nous sommes l'équipe derrière les meilleures expériences pour plus de 800 des plus grandes marques au monde, axées sur le numérique. Nos solutions CX innovantes, notre technologie et notre expertise sont conçues pour répondre aux besoins opérationnels de nos clients et offrir une expérience fluide aux clients dans les moments qui comptent.   Égalité d'emploi Foundever s'engage à sélectionner, développer et récompenser la meilleure personne pour le poste en fonction des exigences du travail à accomplir et sans égard à la race, à l'âge, à la couleur, à la religion, au sexe, aux croyances, à l'origine nationale, à l'ascendance, à la citoyenneté, à un handicap, à l'état civil, au statut de vétéran protégé, au statut militaire, à l'orientation sexuelle, à la grossesse, aux informations génétiques, à l'identité de genre et à son expression, ou toute autre base protégée par la loi fédérale, étatique ou locale. La société interdit toute discrimination de toute sorte, qu'elle soit dirigée vers des associés, des candidats, des vendeurs, des clients ou des visiteurs. Cette politique s'applique à tous les termes et conditions d'emploi, y compris le recrutement, l'embauche, la promotion, la rémunération, les avantages, la formation, la discipline et le licenciement.   Vous souhaitez rejoindre notre équipe ? Visitez-nous sur   et connectez-vous avec nous sur Facebook, LinkedIn et Twitter.  

Principal Architect - Microsoft, UNIX, and Linux Systems-Remote - Canada (Canada, Canada, CA) Overview Foundever® is looking for a senior-level Microsoft and UNIX Principal Architect with Linux and/or AIX experience to join our Global Systems and Data Technology Team.  The selected candidate will be responsible for providing subject matter expertise as it relates to Microsoft Server infrastructure and Linux-based hypervisors and automation technologies as it relates to engineering and support functions.      This individual requires a service-oriented mentality with a high sense of ownership of the problems and requests assigned and focus on managing and resolving issues in alignment with the SLAs.  The individual must be able to establish and maintain communication with technology customers to keep them updated with the status of their requests.  This individual will research and architect new solutions, build new infrastructure, and initiate and perform changes in production systems and proactively escalate any issues that cannot be resolved within the established timeframes.    This position is an exciting opportunity for expanding one’s knowledge and to work with the latest technology.  We are looking for a candidate with a positive attitude, initiative, a willingness to learn, and good documentation skills.      Responsibilities   Owning, tracking and resolving Microsoft / UNIX/Linux systems and storage systems technologies. Tier 4 support for requests and resolving incidents within SLAs. Reviewing service-related reports (e.g., system monitoring, performance monitoring, security monitoring) on a daily basis to ensure service-related issues are identified and resolved within established SLAs. Designing and architecting new system technologies specifically Microsoft/ Unix/Linux based systems to include virtual platforms and automation technology. Technology review and Proof of Concept testing. Automation development and deployment. Systems integration testing; open-source software and COTS. Training and mentoring more junior team members on all new technologies. Qualifications   Bachelor’s degree in Computer Information Systems, Computer Science or other related technical field preferred; we will consider an equivalent combination of education and experience for the right candidate. 10+ years of overall IT experience and 10+ years of experience supporting Microsoft/Unix/Linux IT infrastructure. Strong experience with Microsoft-Linux-Unix and Automation technologies. Experience in with BigFix and WSUS patching and inventory platforms. Experience with hypervisor platforms KVM, Red Hat Open-Shift, Oracle. Experience with computer systems performance tuning, storage system performance optimization, and using related monitoring and troubleshooting tools. Strong knowledge of backup, restore, and recovery. Experience with implementing operational automation. Documentation skills for processes and procedures (creating KBs, runbooks, topology, etc.) Architect/design and solutioning experience; ability to build and integrate solutions using a combination of open source and COTS technology. Experience providing operational support to application developers and tech users. Ability to work well with people from many different disciplines and varying degrees of technical experience. Knowledge preferred: IBM Power servers, VMware vSphere, supporting infrastructure used to host databases, NetBackup, SAN Management software (Brocade Network Advisor), Brocade SAN switches, and IBM and Hitachi storage arrays Experience with storage systems and storage area networks. Experience with Puppet, Chef, Ansible and other open-source process automation tools will make applicants even more valuable to the Foundever Global Infrastructure Team.  About Foundever®   Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.   Winner of Comparably’s Award for Best Global Culture in 2024, 2023, 2022 and 2021 Gold Stevie Award Winner for Great Employers in 2024 and 2022 We foster an exciting culture of creativity, connection, and commitment   Our Perks   Competitive salaries, benefits, 401K contribution matching and paid time off. Onsite and remote work at home available (depending on the market). Growth opportunities through various development programs. Employee discounts. Excellent work culture. Salary Range   The base pay range for this position in Canada is $90,000.00 to $103,000.00 CAD per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. Pre-employment Requirements   Offers of employment are conditional and require that you complete and pass a criminal background check that reviews all criminal activity in every area of residence for the last seven years.   Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. 

CareCoach Bilingue - ASG (Remote, Any Province, CA) CareCoach Bilingue   En tant que CareCoach, vous excellez dans les compétences interpersonnelles, vous avez le sens des relations humaines et vous faites preuve d'une grande empathie et d'une capacité d'écoute active.   Sous la responsabilité directe du chef d'équipe CareCoach, vous êtes chargé(e) d'effectuer des évaluations d'admission par téléphone et d'utiliser divers modèles de modification des soins de santé pour soutenir et faciliter les participants dans leur démarche de changement de comportement.   Les CareCoachs encourageront la flexibilité et se concentreront sur chaque appel unique en fonction des besoins, de l'état de préparation et des préférences de l'appelant afin d'aider à soutenir et à faciliter les participants dans leur démarche de changement de comportement.  Les moments qui comptent le plus sont ceux que nous connaissons le mieux !  Rejoignez notre équipe et découvrez une carrière gratifiante en aidant les gens dans leurs moments difficiles.  Travaillez avec nous et profitez-en   Avec l'augmentation du prix de l'essence, il n'y a pas de meilleur moyen d'alléger le stress de la journée que de travailler depuis le confort de son domicile. Les avantages sont multiples : gain de temps, d'argent et respect de l'environnement Les avantages sociaux offerts par l'entreprise comprennent une assurance médicale, dentaire, vie et vision, une contribution au REER équivalente à celle de l'entreprise, des vacances payées, une adhésion gratuite à l'assistance routière, un programme d'aide aux employés et un programme de bien-être Une formation pratique rémunérée de type classe virtuelle, ainsi qu'une formation continue spécifique à l'emploi Un sentiment d'appartenance à une communauté, en travaillant avec des personnes partageant les mêmes idées et en mettant l'accent sur l'engagement et la reconnaissance de nos associés Vous n'avez pas l'équipement nécessaire pour effectuer le travail ? Ne vous inquiétez pas, nous vous enverrons ce dont vous avez besoin Ce poste offre un taux horaire de 26,00 $ les CareCoaches bilingues sont payés 2,50 $ de plus par heure Qualifications   Vous résidez actuellement au Canada Licence en travail social ou dans une discipline liée à la santé mentale, ou expérience professionnelle ou bénévole équivalente Au moins un an d'expérience dans le domaine des services sociaux, du soutien psychologique ou de la facilitation Expérience de l'utilisation des techniques d'entretien motivationnel ou expérience équivalente en matière de coaching Expérience en matière de santé mentale, de toxicomanie et de traitements (étapes du changement, prévention des rechutes, approche fondée sur le rétablissement à l'aide d'un modèle de soins par étapes Une expérience antérieure dans un centre d'appel est un atout Un bureau, une chaise confortable, l'accès à un espace de travail calme à domicile, une connexion Internet à haut débit et la possibilité de relier votre modem Internet à l'équipement que nous vous fournissons Vous parlez couramment le français et l'anglais   À propos d'Assistance Services Group   Assistance Services Group (ASG), une société du Foundever Group, s'engage à établir des relations positives et durables avec les clients, les employés et les citoyens de ses clients. Nous fournissons des services à l'échelle de l'entreprise qui répondent aux besoins d'un grand nombre de secteurs, notamment l'automobile, la santé, l'assurance et le secteur juridique. Mais quel que soit le secteur, notre objectif reste le même : fournir une assistance et des informations en temps utile dans les moments les plus importants. Qu'il s'agisse d'un problème de voiture au milieu de nulle part ou de la fièvre d'un enfant au milieu de la nuit, nous sommes fiers d'être là 24 heures sur 24, 7 jours sur 7, avec une aide rapide, professionnelle et expérimentée.    EEE/EEO   Foundever s'engage à respecter l'éthique mondiale et est un employeur offrant l'égalité des chances. Nous nous engageons à favoriser un environnement de travail diversifié, inclusif et équitable où tous les associés sont représentés, soutenus et traités avec équité et respect. Nous croyons en la sélection, le développement et la récompense du meilleur candidat pour le poste en fonction des exigences et des responsabilités du rôle. Si vous êtes contacté(e) pour une opportunité chez nous et que vous avez besoin de mesures d'adaptation pendant le processus de recrutement et de sélection, veillez à communiquer vos besoins à votre recruteur. Toute information partagée sera traitée de manière confidentielle et ne sera partagée que dans le but de fournir une expérience positive et accessible aux candidats.

CareCoach - ASG (Remote, Any Province, CA) CareCoach As a CareCoach, you excel in interpersonal skills, are a people person with amazing empathy and active listening skills.   Reporting directly to the CareCoach Team Leader, your responsibilities include conducting telephone intake assessments and utilizing various health care modification models to support and facilitate participants in their behavior change journey.   CareCoaches will encourage flexibility and focus on each unique call based on the caller needs, readiness and preference to help support and facilitate participants in their behaviour change journey.  Moments that matter the most are the moments we know the most about!  Join our team and find rewarding career helping people in their time of need. Work with us and Enjoy With the rising cost of gas prices, what better way to ease the day's stress than by working from the comfort of your home. Benefits include saving time, money, and the environment   Don't have the equipment needed to do the job? Don't worry; we will send you what you need A sense of community working with like-minded individuals focusing on engagement and recognition of our associates  Hands-on paid virtual classroom-style training, as well as ongoing job specific training   This position offers a pay rate of $26.00/hr Company-sponsored benefits include medical, dental, life and vision insurance, company-matched RRSP contribution, paid vacation time, a complimentary Roadside Assistance membership, EAP and wellness program Qualifications You currently reside in Canada Bachelor's degree in Social Work or Mental Health related discipline or equivalent work or volunteer experience Minimum 1 year of Human Social Services experience, counseling or facilitation experience Experience utilizing Motivational Interviewing techniques or equivalent coaching experience Experience in mental health, addiction issues and treatments (stages of change, relapse prevention, recovery-based approach using a Stepped Care Model) Previous call centre experience an asset A desk, comfortable chair, access to a quiet home office space, high-speed internet, and the ability to hardwire your internet modem to the equipment we supply About Assistance Services Group Assistance Services Group (ASG), a Foundever Group company, is committed to building positive and lasting relationships with our clients’ customers, employees and citizens. We provide enterprise-wide services addressing needs across a variety of industries, including automotive, healthcare, insurance and legal. But regardless of the industry, our goal remains the same: to provide timely assistance and information for the moments that matter most. Whether it’s car trouble in the middle of nowhere, or child’s fever in the middle of the night, we pride ourselves on being there 24/7 with prompt, professional and experienced help.   EEO EEO Statement Foundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience.  

Représentant(e) Bilingue du Service d\\\\\\\'Assistance Routière - ASG (Virtual, Any Province, CA) Représentant(e) Bilingue du Service d’Assistance Routière Rejoignez notre équipe dynamique chez Foundever, où chaque interaction est une occasion de faire la différence.    Aperçu du poste  En tant que représentant(e) bilingue du service d’assistance client à distance à temps plein, vous rejoindrez notre équipe dédiée à l’assistance routière pour envoyer rapidement des services aux membres dans des situations difficiles, comme être coincé sur une autoroute animée ou seul tard le soir.  Avec empathie et urgence, vous veillerez à leur sécurité, déterminerez leur localisation à l’aide d’un logiciel de cartographie et enverrez rapidement un prestataire de services autorisé à leur aide. Votre voix apaisante et votre attitude positive auront un impact significatif, transformant des moments stressants en expériences de gratitude.  Pourquoi Vous Devriez Nous Rejoindre 15 - 18,90/h selon votre province de résidence, avec une prime bilingue de 2,50 $.  Profitez des avantages de travailler à domicile. Épargnez du temps, de l'argent et réduisez le stress.  Pas de matériel ? Nous vous fournissons tout ce dont vous avez besoin !  Rejoignez une communauté de soutien axée sur l'engagement et la reconnaissance.  Formation pratique rémunérée en ligne, ainsi qu’une formation continue spécifique au poste.  Avantages complets, y compris assurance médicale, dentaire, vie et vision, cotisation au REER par l’entreprise, congés payés, adhésion gratuite au service d’assistance routière, programme d’aide aux employés et programme de bien-être.  Ce Que Nous Recherchons Doit résider au Canada.  Doit avoir au moins 18 ans.  Diplôme de secondaire ou équivalent.  Doit avoir au moins trois mois d'expérience de travail dans le service à la clientèle.  La flexibilité pour travailler différents quarts, y compris les nuits, les soirées et les fins de semaine.  Compétences Clés Solides compétences en communication verbale et écrite en français et en anglais.  Compétent dans MS Office 365, MS TEAMS et un environnement Microsoft Windows.  Capable de naviguer dans plusieurs systèmes et familiarisé avec Google Maps ou des outils similaires.  Solides compétences en résolution de problèmes, empathie, adaptabilité et fiabilité.  Exigences Pour l’Installation à Domicile Une connexion câblée avec une vitesse Internet de 10,0 Mbps en téléchargement et 5,0 Mbps en téléversement.  Un espace calme et sans distraction est essentiel ; une présence vidéo par webcam sera requise durant la formation et la production. 

Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Manager, Underwriting & Valuations Strategy Analyst LeadManager, Underwriting & Valuations Strategy Analyst LeadAbout Capital One Canada.For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! Yes, we’re a credit card company, but we’re more than that too. With your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you’ll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance. At Capital One, we love to give our Strategy Analyst Managers the opportunity to rotate to roles across various teams, so while this role is within the Credit Modeling team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.About the TeamThe Underwriting & Valuations team consists of Strategy Analysts and Data Scientists who come together to build our models and policies which lead to our underwriting outcomes.  This team collaborates with our best in class Credit Risk Management group to create robust analysis and implement credit based strategies. About the RoleIn this role, you will be the lead analyst responsible for determining the optimal underwriting strategy for your area of the business.  You will perform complex analysis using model outputs and latest insights to determine and propose the winning strategy.  You will present your recommendation and gain buy in from leadership.  You will function as the lead analyst among a group of analysts, responsible for the teams’ most complex problems and guiding junior analysts across the team. From a technical perspective, you’ll have access to various coding and visualization tools. You’ll work with SQL to query data, use spreadsheets and Python-based notebooks to organize it, and Slides to present it, along with other modern analytics tools, such as Tableau and Quicksight. This role will eventually evolve into a people leadership role, and you will join the Capital One Leads program, which focuses on developing people leadership skills to lead high-performing teams.
 Your Responsibilities: You will be the lead analyst in one of the areas of underwriting and valuations, such as new applications or credit limit increases.  You will have oversight of the most complex pieces of analysis in the area, including completing the analysis yourself and guiding the junior analysts on the team. You will create and present the recommendations to senior leadership and gain buy-in to proceed with strategies, which you will then implement, monitor and continue to improve as you see your strategy evolve.  As the lead of your area, you will determine the strategic roadmap of the team and collaborate across the underwriting and valuations team to lead the change.You will use technical analytical skills (such as SQL and Python) to complete the analysis.
Basic Qualifications:At least 5 years of experience, with an established history of leveraging analytical skills to effectively influence strategic decisions A bachelor’s degree or higherExperience working in a team environment, with a strong ability to collaborate effectively with othersExperience in coding (e.g. Complete SQL scripts, Python notebooks) and presenting analytical information through slides and memosPreferred Qualifications:Experience in underwriting and valuations with a basic understanding of credit card or other loan based underwritingWorking at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life. We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process. Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Associate, Product Strategy AnalystAbout Capital One CanadaFor over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! Yes, we’re a credit card company, but we’re more than that too. With your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you’ll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance. At Capital One, we love to give our Strategy Analysts the opportunity to rotate to roles across various teams, so while this role is within the Product Strategy team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.About the TeamThe Product Strategy team is a very cross-functional team that brings together Strategy Analysts with experts across the business to design our customer products and strategies.  This team collaborates with our credit teams, marketing teams and product teams to analyse prospective and current customer behaviours to implement market leading product strategies. 
 About the RoleIn this role, you will dive into a wide range of data and insights to propose the next product strategy.  You’ll design product tests to find the best new product offerings. You’ll conduct market and customer research, and couple these insights with internal data modeling to propose new solutions for our customers. From a technical perspective, you’ll have access to various coding and visualization tools. You’ll work with SQL to query data, use spreadsheets and Python-based notebooks to organize it, and Slides to present it, along with other modern analytics tools, such as Tableau and Quicksight. To continue your learning, you’ll also join the Canada Analyst Development Program (CADP), which takes place over your first year with us. The program provides comprehensive foundational training not only in product strategy but also across various other key areas, including underwriting, fraud prevention, risk management, customer lifecycle, etc. to equip you with the skills and knowledge to make meaningful contributions to cross-functional projects.  Your Responsibilities: You will be responsible for one of the products, diving deep into current performance, analysing marketing insights and proposing the strategies to continue to grow the product. You will build the case to bring strategies to market and work with product and technology teams to implement them.  With our in-house technology, you get to see your work through to delivery in real time. As the owner of the strategy, you can then evaluate performance and continue to adjust and improve your strategy as needed.As the expert of your area, you will influence the strategic roadmap of the team and collaborate across the product strategy team to drive change to our customer experiences.You will use technical analytical skills (such as SQL and Python) to complete the analysis - don’t worry if you don’t know this now, we will help you learn.
Basic Qualifications:2-5 years of experience, with an established history of leveraging analytical skills to effectively influence strategic decisions  A bachelor’s degree or higherExperience working in a team environment, with a strong ability to collaborate effectively with others
Preferred Qualifications:Experience in product strategy or digital marketing with a basic understanding of credit card or other loan based underwritingExperience in coding (e.g. Complete SQL scripts, Python notebooks) and data visualization (e.g. Tableau, QuickSight). If you know how to build models or write code, that’s awesome. If not, we will help you learn it.Working at Capital OneEnjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life. We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process. Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Associate, Fraud Strategy AnalystAbout Capital One Canada.For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! Yes, we’re a credit card company, but we’re more than that too. With your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you’ll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance. At Capital One, we love to give our Strategy Analysts the opportunity to rotate to roles across various teams, so while this role is within the Fraud team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.About the TeamThe Fraud team consists of Strategy Analysts, Data Scientists, Process Managers and Product Managers who come together to prevent and detect fraud. We leverage in-house and/or third-party vendor models, data insights and home-grown technology solutions to protect our customers from fraud and deliver reassuring customer experiences when fraud does happen. About the RoleIn this role, you will develop defenses and policies to mitigate fraud losses while balancing the impact on the customer experience and lifecycle journey. You will perform deep dives into data, investigate emerging fraud trends, and implement strategies to prevent fraudulent behavior. Additionally, this role provides the opportunity to work on and lead diverse projects, including new product launches, feature enhancements, and authentication tool rollouts, all while contributing to a safe and secure experience for our customers. From a technical perspective, you’ll have access to various coding and visualization tools. You’ll work with SQL to query data, use spreadsheets and Python-based notebooks to organize it, and Slides to present it, along with other modern analytics tools, such as Tableau and Quicksight. To continue your learning, you’ll also join the Canada Analyst Development Program (CADP), which takes place over your first year with us. The program provides comprehensive foundational training not only in fraud prevention but also across various other key areas, including marketing, credit underwriting, risk management, customer lifecycle, etc. to equip you with the skills and knowledge to make meaningful contributions to cross-functional projects.  Your Responsibilities: You will be responsible for one of the areas of credit card fraud, such as transaction fraud or fraud applications.  You will deep dive into the performance of existing strategies, with access to a vast amount of data which you will analyze to create recommendations to identify and stop emerging fraud trends.You will build the case to bring strategies to market and work with product and technology teams to implement them.  With our in-house technology, you get to see your work through to delivery in real time. As the owner of the strategy, you can then evaluate performance and continue to adjust and improve your strategy as needed.As the expert of your area, you will influence the strategic roadmap of the team and collaborate across the fraud team to drive change to our overall fraud experiences.You will use technical analytical skills (such as SQL and Python) to complete the analysis - don’t worry if you don’t know this now, we will help you learn.
Basic Qualifications:2-5 years of experience, with an established history of leveraging analytical skills to effectively influence strategic decisions  A bachelor’s degree or higherExperience working in a team environment, with a strong ability to collaborate effectively with others
Preferred Qualifications:Experience in fraud strategy analytics with a basic understanding of credit card or other financial fraudExperience in coding (e.g. Complete SQL scripts, Python notebooks) and data visualization (e.g. Tableau, QuickSight). If you know how to build models or write code, that’s awesome. If not, we will help you learn it.Working at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life. We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process. Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Coordinator, Payroll & Benefits

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Supervisor, Payroll & Benefits

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 24, 2025

Desired Start Date: April 14, 2025

Posting Close Date: Will remain open until a suitable candidate is found. Earliest close date is April 7, 2025.

Position Overview

As the Coordinator, Payroll & Benefits, you'll be at the heart of making sure everything runs smoothly when it comes to timekeeping, payroll, employee benefits, and compliance. You'll be the go-to person for supporting bi-weekly payroll, administering benefits, and answering employee questions while keeping everything in line with the latest regulations. But that's just the beginning!

In this role, you'll work closely with the Supervisor, Payroll & Benefits and collaborate with teams across the organization to ensure accurate processing of compensation and benefits for all employees. You'll also get to shine by training managers on timekeeping processes, helping employees navigate their benefits, and finding ways to improve current practices to make things even better.

At CMH, we're all about creating a great employee experience, and our Employee Experience team is second to none. You'll play a crucial role in supporting our efforts to foster a positive workplace culture while ensuring operational efficiency, confidentiality, and compliance. If you're looking to make a big impact in a dynamic environment, this is the perfect place for you!

Your Impact: Role and Responsibilities
First point of contact for employee questions regarding pay, tax deductions, and benefits.Organize the payroll inbox and direct inquiries to the right team members.Backup the payroll process when the Supervisor, Payroll & Benefits is away.Ensure accurate payroll processing by reviewing time entries and addressing discrepancies.Collaborate with Supervisor, Payroll & Benefits to resolve timekeeping, attendance, or overtime issues.Assist with off-cycle payments, commissions, and gratuity processing.Serve as the go-to person for benefit-related inquiries, handling employee benefits enrollments, updates, and terminations in Sun Life and Workday.Audit compensation for employees during the onboarding process.Support calendar rollover procedures.Provide support for the open enrollment process.Support the management of the off-season benefits program.Assist with managing time-off submissions (PTO, FTO, overtime), ensuring proper documentation.Train managers and staff on timekeeping and payroll processes.Identify and recommend process improvements for efficiency regarding SOPs.Reporting to ensure accurate payroll & benefit deductions, and compliance.Take the lead on our seasonal mass offboarding procedures including ROE creation.Stay updated on federal and provincial payroll laws, ensuring compliance while assisting with internal audits.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.Train, participate in and provide support, as required, during emergency response situations.Support guests and employees in the field program during area visits, as needed.

Minimum Qualifications
Post-secondary education in bookkeeping, payroll administration or a related field.1-2 years of experience in a professional office setting.2+ years' experience working with HRIS and payroll systems.Experience with Workday, an asset.

Competencies, Knowledge, Skills, Abilities, and Other Qualities
Demonstrates integrity, discretion, and problem solving.Has demonstrated attention-to-detail, with accurate data-entry skills and abilities.Able to communicate in an effective and timely manner over the phone, in-person, and in written communication. Maintain clear and friendly communication.Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders.Proven ability to maintain confidentiality and professional working relationships with peers. Maintain confidentiality with all Employee Experience and payroll and benefits informationTechnical proficiency in Microsoft Office, as well as an ability to learn other relevant software platforms.Able to prioritize tasks in a complex and fast-paced environment with seasonal workload fluctuations and changing priorities.Confidence to interact with all levels of the company in a hub-and-spoke model in which many individuals are remote.Trustworthy, goal-oriented, respectful, and self-directed in completing the core functions of the role.Sees projects through to completion including follow-up on any identified issues.Strong sense of work ethic and accountability, with an ability to function well in a team environment and focus on team success.Effectively prioritize tasks, responsibilities, and goals; use goals to guide actions and create detailed action plans.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package including a starting salary between $65,000-$70,000 will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass Program.IKON Pass Benefits.Pro deal affiliations with Brand Partners.Opportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Coordinator, Payroll & Benefits

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Supervisor, Payroll & Benefits

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 24, 2025

Desired Start Date: April 14, 2025

Posting Close Date: Will remain open until a suitable candidate is found. Earliest close date is April 7, 2025.

Position Overview

As the Coordinator, Payroll & Benefits, you'll be at the heart of making sure everything runs smoothly when it comes to timekeeping, payroll, employee benefits, and compliance. You'll be the go-to person for supporting bi-weekly payroll, administering benefits, and answering employee questions while keeping everything in line with the latest regulations. But that's just the beginning!

In this role, you'll work closely with the Supervisor, Payroll & Benefits and collaborate with teams across the organization to ensure accurate processing of compensation and benefits for all employees. You'll also get to shine by training managers on timekeeping processes, helping employees navigate their benefits, and finding ways to improve current practices to make things even better.

At CMH, we're all about creating a great employee experience, and our Employee Experience team is second to none. You'll play a crucial role in supporting our efforts to foster a positive workplace culture while ensuring operational efficiency, confidentiality, and compliance. If you're looking to make a big impact in a dynamic environment, this is the perfect place for you!

Your Impact: Role and Responsibilities
First point of contact for employee questions regarding pay, tax deductions, and benefits.Organize the payroll inbox and direct inquiries to the right team members.Backup the payroll process when the Supervisor, Payroll & Benefits is away.Ensure accurate payroll processing by reviewing time entries and addressing discrepancies.Collaborate with Supervisor, Payroll & Benefits to resolve timekeeping, attendance, or overtime issues.Assist with off-cycle payments, commissions, and gratuity processing.Serve as the go-to person for benefit-related inquiries, handling employee benefits enrollments, updates, and terminations in Sun Life and Workday.Audit compensation for employees during the onboarding process.Support calendar rollover procedures.Provide support for the open enrollment process.Support the management of the off-season benefits program.Assist with managing time-off submissions (PTO, FTO, overtime), ensuring proper documentation.Train managers and staff on timekeeping and payroll processes.Identify and recommend process improvements for efficiency regarding SOPs.Reporting to ensure accurate payroll & benefit deductions, and compliance.Take the lead on our seasonal mass offboarding procedures including ROE creation.Stay updated on federal and provincial payroll laws, ensuring compliance while assisting with internal audits.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.Train, participate in and provide support, as required, during emergency response situations.Support guests and employees in the field program during area visits, as needed.

Minimum Qualifications
Post-secondary education in bookkeeping, payroll administration or a related field.1-2 years of experience in a professional office setting.2+ years' experience working with HRIS and payroll systems.Experience with Workday, an asset.

Competencies, Knowledge, Skills, Abilities, and Other Qualities
Demonstrates integrity, discretion, and problem solving.Has demonstrated attention-to-detail, with accurate data-entry skills and abilities.Able to communicate in an effective and timely manner over the phone, in-person, and in written communication. Maintain clear and friendly communication.Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders.Proven ability to maintain confidentiality and professional working relationships with peers. Maintain confidentiality with all Employee Experience and payroll and benefits informationTechnical proficiency in Microsoft Office, as well as an ability to learn other relevant software platforms.Able to prioritize tasks in a complex and fast-paced environment with seasonal workload fluctuations and changing priorities.Confidence to interact with all levels of the company in a hub-and-spoke model in which many individuals are remote.Trustworthy, goal-oriented, respectful, and self-directed in completing the core functions of the role.Sees projects through to completion including follow-up on any identified issues.Strong sense of work ethic and accountability, with an ability to function well in a team environment and focus on team success.Effectively prioritize tasks, responsibilities, and goals; use goals to guide actions and create detailed action plans.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package including a starting salary between $65,000-$70,000 will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass Program.IKON Pass Benefits.Pro deal affiliations with Brand Partners.Opportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Coordinator, Payroll & Benefits

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Supervisor, Payroll & Benefits

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 24, 2025

Desired Start Date: April 14, 2025

Posting Close Date: Will remain open until a suitable candidate is found. Earliest close date is April 7, 2025.

Position Overview

As the Coordinator, Payroll & Benefits, you'll be at the heart of making sure everything runs smoothly when it comes to timekeeping, payroll, employee benefits, and compliance. You'll be the go-to person for supporting bi-weekly payroll, administering benefits, and answering employee questions while keeping everything in line with the latest regulations. But that's just the beginning!

In this role, you'll work closely with the Supervisor, Payroll & Benefits and collaborate with teams across the organization to ensure accurate processing of compensation and benefits for all employees. You'll also get to shine by training managers on timekeeping processes, helping employees navigate their benefits, and finding ways to improve current practices to make things even better.

At CMH, we're all about creating a great employee experience, and our Employee Experience team is second to none. You'll play a crucial role in supporting our efforts to foster a positive workplace culture while ensuring operational efficiency, confidentiality, and compliance. If you're looking to make a big impact in a dynamic environment, this is the perfect place for you!

Your Impact: Role and Responsibilities
First point of contact for employee questions regarding pay, tax deductions, and benefits.Organize the payroll inbox and direct inquiries to the right team members.Backup the payroll process when the Supervisor, Payroll & Benefits is away.Ensure accurate payroll processing by reviewing time entries and addressing discrepancies.Collaborate with Supervisor, Payroll & Benefits to resolve timekeeping, attendance, or overtime issues.Assist with off-cycle payments, commissions, and gratuity processing.Serve as the go-to person for benefit-related inquiries, handling employee benefits enrollments, updates, and terminations in Sun Life and Workday.Audit compensation for employees during the onboarding process.Support calendar rollover procedures.Provide support for the open enrollment process.Support the management of the off-season benefits program.Assist with managing time-off submissions (PTO, FTO, overtime), ensuring proper documentation.Train managers and staff on timekeeping and payroll processes.Identify and recommend process improvements for efficiency regarding SOPs.Reporting to ensure accurate payroll & benefit deductions, and compliance.Take the lead on our seasonal mass offboarding procedures including ROE creation.Stay updated on federal and provincial payroll laws, ensuring compliance while assisting with internal audits.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.Train, participate in and provide support, as required, during emergency response situations.Support guests and employees in the field program during area visits, as needed.

Minimum Qualifications
Post-secondary education in bookkeeping, payroll administration or a related field.1-2 years of experience in a professional office setting.2+ years' experience working with HRIS and payroll systems.Experience with Workday, an asset.

Competencies, Knowledge, Skills, Abilities, and Other Qualities
Demonstrates integrity, discretion, and problem solving.Has demonstrated attention-to-detail, with accurate data-entry skills and abilities.Able to communicate in an effective and timely manner over the phone, in-person, and in written communication. Maintain clear and friendly communication.Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders.Proven ability to maintain confidentiality and professional working relationships with peers. Maintain confidentiality with all Employee Experience and payroll and benefits informationTechnical proficiency in Microsoft Office, as well as an ability to learn other relevant software platforms.Able to prioritize tasks in a complex and fast-paced environment with seasonal workload fluctuations and changing priorities.Confidence to interact with all levels of the company in a hub-and-spoke model in which many individuals are remote.Trustworthy, goal-oriented, respectful, and self-directed in completing the core functions of the role.Sees projects through to completion including follow-up on any identified issues.Strong sense of work ethic and accountability, with an ability to function well in a team environment and focus on team success.Effectively prioritize tasks, responsibilities, and goals; use goals to guide actions and create detailed action plans.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package including a starting salary between $65,000-$70,000 will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass Program.IKON Pass Benefits.Pro deal affiliations with Brand Partners.Opportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Coordinator, Payroll & Benefits

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Supervisor, Payroll & Benefits

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 24, 2025

Desired Start Date: April 14, 2025

Posting Close Date: Will remain open until a suitable candidate is found. Earliest close date is April 7, 2025.

Position Overview

As the Coordinator, Payroll & Benefits, you'll be at the heart of making sure everything runs smoothly when it comes to timekeeping, payroll, employee benefits, and compliance. You'll be the go-to person for supporting bi-weekly payroll, administering benefits, and answering employee questions while keeping everything in line with the latest regulations. But that's just the beginning!

In this role, you'll work closely with the Supervisor, Payroll & Benefits and collaborate with teams across the organization to ensure accurate processing of compensation and benefits for all employees. You'll also get to shine by training managers on timekeeping processes, helping employees navigate their benefits, and finding ways to improve current practices to make things even better.

At CMH, we're all about creating a great employee experience, and our Employee Experience team is second to none. You'll play a crucial role in supporting our efforts to foster a positive workplace culture while ensuring operational efficiency, confidentiality, and compliance. If you're looking to make a big impact in a dynamic environment, this is the perfect place for you!

Your Impact: Role and Responsibilities
First point of contact for employee questions regarding pay, tax deductions, and benefits.Organize the payroll inbox and direct inquiries to the right team members.Backup the payroll process when the Supervisor, Payroll & Benefits is away.Ensure accurate payroll processing by reviewing time entries and addressing discrepancies.Collaborate with Supervisor, Payroll & Benefits to resolve timekeeping, attendance, or overtime issues.Assist with off-cycle payments, commissions, and gratuity processing.Serve as the go-to person for benefit-related inquiries, handling employee benefits enrollments, updates, and terminations in Sun Life and Workday.Audit compensation for employees during the onboarding process.Support calendar rollover procedures.Provide support for the open enrollment process.Support the management of the off-season benefits program.Assist with managing time-off submissions (PTO, FTO, overtime), ensuring proper documentation.Train managers and staff on timekeeping and payroll processes.Identify and recommend process improvements for efficiency regarding SOPs.Reporting to ensure accurate payroll & benefit deductions, and compliance.Take the lead on our seasonal mass offboarding procedures including ROE creation.Stay updated on federal and provincial payroll laws, ensuring compliance while assisting with internal audits.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.Train, participate in and provide support, as required, during emergency response situations.Support guests and employees in the field program during area visits, as needed.

Minimum Qualifications
Post-secondary education in bookkeeping, payroll administration or a related field.1-2 years of experience in a professional office setting.2+ years' experience working with HRIS and payroll systems.Experience with Workday, an asset.

Competencies, Knowledge, Skills, Abilities, and Other Qualities
Demonstrates integrity, discretion, and problem solving.Has demonstrated attention-to-detail, with accurate data-entry skills and abilities.Able to communicate in an effective and timely manner over the phone, in-person, and in written communication. Maintain clear and friendly communication.Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders.Proven ability to maintain confidentiality and professional working relationships with peers. Maintain confidentiality with all Employee Experience and payroll and benefits informationTechnical proficiency in Microsoft Office, as well as an ability to learn other relevant software platforms.Able to prioritize tasks in a complex and fast-paced environment with seasonal workload fluctuations and changing priorities.Confidence to interact with all levels of the company in a hub-and-spoke model in which many individuals are remote.Trustworthy, goal-oriented, respectful, and self-directed in completing the core functions of the role.Sees projects through to completion including follow-up on any identified issues.Strong sense of work ethic and accountability, with an ability to function well in a team environment and focus on team success.Effectively prioritize tasks, responsibilities, and goals; use goals to guide actions and create detailed action plans.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package including a starting salary between $65,000-$70,000 will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass Program.IKON Pass Benefits.Pro deal affiliations with Brand Partners.Opportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Administrator, Employee Experience

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Vice President, Employee Experience

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 2025

Desired Start Date: April 14, 2025

Posting Close Date: March 31, 2025

Position Overview

As our new Administrator, Employee Experience you're a career HR Administrator. You know what it's like to be an indispensable member of a busy Employee Experience team committed to being an integral part of the business.

We're in a transitional time at CMH and on the EE Team. Since you're great at what you do, you'll have a rare opportunity to help us build the EE team and define the path for EE for CMH's next 60 years.

This role is not an entry level HR position as a route to other HR roles over the next couple of years. We see huge value in having continuity in our highly capable professional HR administrative support. There will always be more to learn, more to contribute and more for us to learn from you. And more fun.

We're a seasonal business, summer and winter, and very (very), team member-centric. Our team is the ones who deliver our world class employee experience.

Your accountabilities will land in a few key buckets:

Provide administrative support across the team from Talent Acquisition to Payroll:

You'll support our Talent Acquisition Lead and Payroll and Benefits Lead on things like offer letters, data input, ROEs, T4 processing, employment verifications, job postings ... the regular, high volume day to day administration you've already handled as an experienced administrator, with peak volumes as we ramp up hiring for ski season and summer hiking season. You'll be an important support as needed by our incredible Occupational Health and Safety Specialist, and help us build and deliver reporting across EE that provides the business with important data for key business decisions.
Finally, you will be a key contact to help bring on new team members and ensure they feel welcome and have a smooth arrival onto the CMH team. You'll help team members with our unique benefits offerings including the iconic IKON pass, our own CMH ski pass program as well as unique industry partnerships.

Improve processes and help us leverage technology as we continue along our journey post implementing Workday as our HRIS - including as our payroll system. No idea is off limits as we work to leverage Workday and other technologies to streamline administration, manage workflows and information and make sure we are scalable for the future.

Initially you'll provide the Head of Payroll and Benefits Admin with direct support every payroll cycle as we work through process improvements.

You'll be a great fit and be most successful if you....
Are already a great HR Administrator looking for a new challenge and an amazing team.Love technology and data and have solid experience with HRIS as a day to day tool - If you know Workday well, it would be outstanding. (MS office is a given these days).Like to build and improve processes. You wonder "how could we do this better?", "how can I make this easier?"... and then you do it.See the hard stuff as a challenge and solving problems as a reason to learn and celebrate.Are not afraid to speak up with your ideas - no matter how new you are - because we want to hear them.Have a unique blend of big company and entrepreneurial spirit and experience and can draw on each of them at just the right time.Have great respect for the people who build iconic companies like CMH and excitement for the potential of what we can build on that legacy going forward. Are calm in a storm, laugh easily, want to work hard and do great work.
...and OF COURSE! ... if you ski, snow board or hike, CMH and our Employee Experience Team might just be the spot you've been waiting for.

Your Impact: Essential Duties and Responsibilities
Complete all aspects of administration associated with our workforce including sending job offers, system hiring, certification management, waiver tracking, driver authorization requests, processing terminations, and producing/amending ROEs.Weekly timesheet collection and data entry/auditing in the timekeeping system.Take the lead on managing the shared department email and respond to inquiries including employment verification letters, paystub and T4 questions, and general questions from our employee base. Escalate requests to other department members as necessary.Work with the Payroll & Benefits Lead in the preparation of each payroll cycle, as well as supporting employees with benefit enrollment.Work with the Talent Acquisition Lead to create job postings, offer letters, track and hire employees into our HRIS, and ensure completion of all aspects of employee onboarding.Provide administrative support for the department on special projects, as well as editing documents, and proofreading communications.Provide administrative support for fiscal and calendar year rollover procedures pertaining to paid time off (PTO) balances, T4s, taxable benefits, AIP, merit increases, etc.Take the lead on HRIS training, support, troubleshooting, and process documents.Support the hosting and logistics of staff events.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.
As an Employee of CMH you will participate in training and provide support during emergency response situations and assist guests and employees in the field program during area visits as needed.

Ideal Background & Minimum Qualifications
Post-secondary education in a related field.1-2 years of experience in a professional office setting.2+ years of experience in an HR role, required.Experience in the ski industry, preferred.Human Resources Certificate or Degree, preferred.Experience with Workday an asset.

All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills. A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders. Strong organizational skills, attention to detail, and strategic planning abilities are crucial. The candidate must be able to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities. The role requires a trustworthy, goal-oriented, respectful, and self-directed individual who can navigate complex responsibilities. Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass ProgramIKON Pass BenefitsPro deal affiliations with Brand PartnersOpportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Administrator, Employee Experience

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Vice President, Employee Experience

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 2025

Desired Start Date: April 14, 2025

Posting Close Date: March 31, 2025

Position Overview

As our new Administrator, Employee Experience you're a career HR Administrator. You know what it's like to be an indispensable member of a busy Employee Experience team committed to being an integral part of the business.

We're in a transitional time at CMH and on the EE Team. Since you're great at what you do, you'll have a rare opportunity to help us build the EE team and define the path for EE for CMH's next 60 years.

This role is not an entry level HR position as a route to other HR roles over the next couple of years. We see huge value in having continuity in our highly capable professional HR administrative support. There will always be more to learn, more to contribute and more for us to learn from you. And more fun.

We're a seasonal business, summer and winter, and very (very), team member-centric. Our team is the ones who deliver our world class employee experience.

Your accountabilities will land in a few key buckets:

Provide administrative support across the team from Talent Acquisition to Payroll:

You'll support our Talent Acquisition Lead and Payroll and Benefits Lead on things like offer letters, data input, ROEs, T4 processing, employment verifications, job postings ... the regular, high volume day to day administration you've already handled as an experienced administrator, with peak volumes as we ramp up hiring for ski season and summer hiking season. You'll be an important support as needed by our incredible Occupational Health and Safety Specialist, and help us build and deliver reporting across EE that provides the business with important data for key business decisions.
Finally, you will be a key contact to help bring on new team members and ensure they feel welcome and have a smooth arrival onto the CMH team. You'll help team members with our unique benefits offerings including the iconic IKON pass, our own CMH ski pass program as well as unique industry partnerships.

Improve processes and help us leverage technology as we continue along our journey post implementing Workday as our HRIS - including as our payroll system. No idea is off limits as we work to leverage Workday and other technologies to streamline administration, manage workflows and information and make sure we are scalable for the future.

Initially you'll provide the Head of Payroll and Benefits Admin with direct support every payroll cycle as we work through process improvements.

You'll be a great fit and be most successful if you....
Are already a great HR Administrator looking for a new challenge and an amazing team.Love technology and data and have solid experience with HRIS as a day to day tool - If you know Workday well, it would be outstanding. (MS office is a given these days).Like to build and improve processes. You wonder "how could we do this better?", "how can I make this easier?"... and then you do it.See the hard stuff as a challenge and solving problems as a reason to learn and celebrate.Are not afraid to speak up with your ideas - no matter how new you are - because we want to hear them.Have a unique blend of big company and entrepreneurial spirit and experience and can draw on each of them at just the right time.Have great respect for the people who build iconic companies like CMH and excitement for the potential of what we can build on that legacy going forward. Are calm in a storm, laugh easily, want to work hard and do great work.
...and OF COURSE! ... if you ski, snow board or hike, CMH and our Employee Experience Team might just be the spot you've been waiting for.

Your Impact: Essential Duties and Responsibilities
Complete all aspects of administration associated with our workforce including sending job offers, system hiring, certification management, waiver tracking, driver authorization requests, processing terminations, and producing/amending ROEs.Weekly timesheet collection and data entry/auditing in the timekeeping system.Take the lead on managing the shared department email and respond to inquiries including employment verification letters, paystub and T4 questions, and general questions from our employee base. Escalate requests to other department members as necessary.Work with the Payroll & Benefits Lead in the preparation of each payroll cycle, as well as supporting employees with benefit enrollment.Work with the Talent Acquisition Lead to create job postings, offer letters, track and hire employees into our HRIS, and ensure completion of all aspects of employee onboarding.Provide administrative support for the department on special projects, as well as editing documents, and proofreading communications.Provide administrative support for fiscal and calendar year rollover procedures pertaining to paid time off (PTO) balances, T4s, taxable benefits, AIP, merit increases, etc.Take the lead on HRIS training, support, troubleshooting, and process documents.Support the hosting and logistics of staff events.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.
As an Employee of CMH you will participate in training and provide support during emergency response situations and assist guests and employees in the field program during area visits as needed.

Ideal Background & Minimum Qualifications
Post-secondary education in a related field.1-2 years of experience in a professional office setting.2+ years of experience in an HR role, required.Experience in the ski industry, preferred.Human Resources Certificate or Degree, preferred.Experience with Workday an asset.

All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills. A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders. Strong organizational skills, attention to detail, and strategic planning abilities are crucial. The candidate must be able to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities. The role requires a trustworthy, goal-oriented, respectful, and self-directed individual who can navigate complex responsibilities. Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass ProgramIKON Pass BenefitsPro deal affiliations with Brand PartnersOpportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Administrator, Employee Experience

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Vice President, Employee Experience

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 2025

Desired Start Date: April 14, 2025

Posting Close Date: March 31, 2025

Position Overview

As our new Administrator, Employee Experience you're a career HR Administrator. You know what it's like to be an indispensable member of a busy Employee Experience team committed to being an integral part of the business.

We're in a transitional time at CMH and on the EE Team. Since you're great at what you do, you'll have a rare opportunity to help us build the EE team and define the path for EE for CMH's next 60 years.

This role is not an entry level HR position as a route to other HR roles over the next couple of years. We see huge value in having continuity in our highly capable professional HR administrative support. There will always be more to learn, more to contribute and more for us to learn from you. And more fun.

We're a seasonal business, summer and winter, and very (very), team member-centric. Our team is the ones who deliver our world class employee experience.

Your accountabilities will land in a few key buckets:

Provide administrative support across the team from Talent Acquisition to Payroll:

You'll support our Talent Acquisition Lead and Payroll and Benefits Lead on things like offer letters, data input, ROEs, T4 processing, employment verifications, job postings ... the regular, high volume day to day administration you've already handled as an experienced administrator, with peak volumes as we ramp up hiring for ski season and summer hiking season. You'll be an important support as needed by our incredible Occupational Health and Safety Specialist, and help us build and deliver reporting across EE that provides the business with important data for key business decisions.
Finally, you will be a key contact to help bring on new team members and ensure they feel welcome and have a smooth arrival onto the CMH team. You'll help team members with our unique benefits offerings including the iconic IKON pass, our own CMH ski pass program as well as unique industry partnerships.

Improve processes and help us leverage technology as we continue along our journey post implementing Workday as our HRIS - including as our payroll system. No idea is off limits as we work to leverage Workday and other technologies to streamline administration, manage workflows and information and make sure we are scalable for the future.

Initially you'll provide the Head of Payroll and Benefits Admin with direct support every payroll cycle as we work through process improvements.

You'll be a great fit and be most successful if you....
Are already a great HR Administrator looking for a new challenge and an amazing team.Love technology and data and have solid experience with HRIS as a day to day tool - If you know Workday well, it would be outstanding. (MS office is a given these days).Like to build and improve processes. You wonder "how could we do this better?", "how can I make this easier?"... and then you do it.See the hard stuff as a challenge and solving problems as a reason to learn and celebrate.Are not afraid to speak up with your ideas - no matter how new you are - because we want to hear them.Have a unique blend of big company and entrepreneurial spirit and experience and can draw on each of them at just the right time.Have great respect for the people who build iconic companies like CMH and excitement for the potential of what we can build on that legacy going forward. Are calm in a storm, laugh easily, want to work hard and do great work.
...and OF COURSE! ... if you ski, snow board or hike, CMH and our Employee Experience Team might just be the spot you've been waiting for.

Your Impact: Essential Duties and Responsibilities
Complete all aspects of administration associated with our workforce including sending job offers, system hiring, certification management, waiver tracking, driver authorization requests, processing terminations, and producing/amending ROEs.Weekly timesheet collection and data entry/auditing in the timekeeping system.Take the lead on managing the shared department email and respond to inquiries including employment verification letters, paystub and T4 questions, and general questions from our employee base. Escalate requests to other department members as necessary.Work with the Payroll & Benefits Lead in the preparation of each payroll cycle, as well as supporting employees with benefit enrollment.Work with the Talent Acquisition Lead to create job postings, offer letters, track and hire employees into our HRIS, and ensure completion of all aspects of employee onboarding.Provide administrative support for the department on special projects, as well as editing documents, and proofreading communications.Provide administrative support for fiscal and calendar year rollover procedures pertaining to paid time off (PTO) balances, T4s, taxable benefits, AIP, merit increases, etc.Take the lead on HRIS training, support, troubleshooting, and process documents.Support the hosting and logistics of staff events.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.
As an Employee of CMH you will participate in training and provide support during emergency response situations and assist guests and employees in the field program during area visits as needed.

Ideal Background & Minimum Qualifications
Post-secondary education in a related field.1-2 years of experience in a professional office setting.2+ years of experience in an HR role, required.Experience in the ski industry, preferred.Human Resources Certificate or Degree, preferred.Experience with Workday an asset.

All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills. A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders. Strong organizational skills, attention to detail, and strategic planning abilities are crucial. The candidate must be able to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities. The role requires a trustworthy, goal-oriented, respectful, and self-directed individual who can navigate complex responsibilities. Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass ProgramIKON Pass BenefitsPro deal affiliations with Brand PartnersOpportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Administrator, Employee Experience

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Vice President, Employee Experience

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 2025

Desired Start Date: April 14, 2025

Posting Close Date: March 31, 2025

Position Overview

As our new Administrator, Employee Experience you're a career HR Administrator. You know what it's like to be an indispensable member of a busy Employee Experience team committed to being an integral part of the business.

We're in a transitional time at CMH and on the EE Team. Since you're great at what you do, you'll have a rare opportunity to help us build the EE team and define the path for EE for CMH's next 60 years.

This role is not an entry level HR position as a route to other HR roles over the next couple of years. We see huge value in having continuity in our highly capable professional HR administrative support. There will always be more to learn, more to contribute and more for us to learn from you. And more fun.

We're a seasonal business, summer and winter, and very (very), team member-centric. Our team is the ones who deliver our world class employee experience.

Your accountabilities will land in a few key buckets:

Provide administrative support across the team from Talent Acquisition to Payroll:

You'll support our Talent Acquisition Lead and Payroll and Benefits Lead on things like offer letters, data input, ROEs, T4 processing, employment verifications, job postings ... the regular, high volume day to day administration you've already handled as an experienced administrator, with peak volumes as we ramp up hiring for ski season and summer hiking season. You'll be an important support as needed by our incredible Occupational Health and Safety Specialist, and help us build and deliver reporting across EE that provides the business with important data for key business decisions.
Finally, you will be a key contact to help bring on new team members and ensure they feel welcome and have a smooth arrival onto the CMH team. You'll help team members with our unique benefits offerings including the iconic IKON pass, our own CMH ski pass program as well as unique industry partnerships.

Improve processes and help us leverage technology as we continue along our journey post implementing Workday as our HRIS - including as our payroll system. No idea is off limits as we work to leverage Workday and other technologies to streamline administration, manage workflows and information and make sure we are scalable for the future.

Initially you'll provide the Head of Payroll and Benefits Admin with direct support every payroll cycle as we work through process improvements.

You'll be a great fit and be most successful if you....
Are already a great HR Administrator looking for a new challenge and an amazing team.Love technology and data and have solid experience with HRIS as a day to day tool - If you know Workday well, it would be outstanding. (MS office is a given these days).Like to build and improve processes. You wonder "how could we do this better?", "how can I make this easier?"... and then you do it.See the hard stuff as a challenge and solving problems as a reason to learn and celebrate.Are not afraid to speak up with your ideas - no matter how new you are - because we want to hear them.Have a unique blend of big company and entrepreneurial spirit and experience and can draw on each of them at just the right time.Have great respect for the people who build iconic companies like CMH and excitement for the potential of what we can build on that legacy going forward. Are calm in a storm, laugh easily, want to work hard and do great work.
...and OF COURSE! ... if you ski, snow board or hike, CMH and our Employee Experience Team might just be the spot you've been waiting for.

Your Impact: Essential Duties and Responsibilities
Complete all aspects of administration associated with our workforce including sending job offers, system hiring, certification management, waiver tracking, driver authorization requests, processing terminations, and producing/amending ROEs.Weekly timesheet collection and data entry/auditing in the timekeeping system.Take the lead on managing the shared department email and respond to inquiries including employment verification letters, paystub and T4 questions, and general questions from our employee base. Escalate requests to other department members as necessary.Work with the Payroll & Benefits Lead in the preparation of each payroll cycle, as well as supporting employees with benefit enrollment.Work with the Talent Acquisition Lead to create job postings, offer letters, track and hire employees into our HRIS, and ensure completion of all aspects of employee onboarding.Provide administrative support for the department on special projects, as well as editing documents, and proofreading communications.Provide administrative support for fiscal and calendar year rollover procedures pertaining to paid time off (PTO) balances, T4s, taxable benefits, AIP, merit increases, etc.Take the lead on HRIS training, support, troubleshooting, and process documents.Support the hosting and logistics of staff events.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.
As an Employee of CMH you will participate in training and provide support during emergency response situations and assist guests and employees in the field program during area visits as needed.

Ideal Background & Minimum Qualifications
Post-secondary education in a related field.1-2 years of experience in a professional office setting.2+ years of experience in an HR role, required.Experience in the ski industry, preferred.Human Resources Certificate or Degree, preferred.Experience with Workday an asset.

All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills. A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders. Strong organizational skills, attention to detail, and strategic planning abilities are crucial. The candidate must be able to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities. The role requires a trustworthy, goal-oriented, respectful, and self-directed individual who can navigate complex responsibilities. Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass ProgramIKON Pass BenefitsPro deal affiliations with Brand PartnersOpportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Administrator, Employee Experience

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Vice President, Employee Experience

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 2025

Desired Start Date: April 14, 2025

Posting Close Date: March 31, 2025

Position Overview

As our new Administrator, Employee Experience you're a career HR Administrator. You know what it's like to be an indispensable member of a busy Employee Experience team committed to being an integral part of the business.

We're in a transitional time at CMH and on the EE Team. Since you're great at what you do, you'll have a rare opportunity to help us build the EE team and define the path for EE for CMH's next 60 years.

This role is not an entry level HR position as a route to other HR roles over the next couple of years. We see huge value in having continuity in our highly capable professional HR administrative support. There will always be more to learn, more to contribute and more for us to learn from you. And more fun.

We're a seasonal business, summer and winter, and very (very), team member-centric. Our team is the ones who deliver our world class employee experience.

Your accountabilities will land in a few key buckets:

Provide administrative support across the team from Talent Acquisition to Payroll:

You'll support our Talent Acquisition Lead and Payroll and Benefits Lead on things like offer letters, data input, ROEs, T4 processing, employment verifications, job postings ... the regular, high volume day to day administration you've already handled as an experienced administrator, with peak volumes as we ramp up hiring for ski season and summer hiking season. You'll be an important support as needed by our incredible Occupational Health and Safety Specialist, and help us build and deliver reporting across EE that provides the business with important data for key business decisions.
Finally, you will be a key contact to help bring on new team members and ensure they feel welcome and have a smooth arrival onto the CMH team. You'll help team members with our unique benefits offerings including the iconic IKON pass, our own CMH ski pass program as well as unique industry partnerships.

Improve processes and help us leverage technology as we continue along our journey post implementing Workday as our HRIS - including as our payroll system. No idea is off limits as we work to leverage Workday and other technologies to streamline administration, manage workflows and information and make sure we are scalable for the future.

Initially you'll provide the Head of Payroll and Benefits Admin with direct support every payroll cycle as we work through process improvements.

You'll be a great fit and be most successful if you....
Are already a great HR Administrator looking for a new challenge and an amazing team.Love technology and data and have solid experience with HRIS as a day to day tool - If you know Workday well, it would be outstanding. (MS office is a given these days).Like to build and improve processes. You wonder "how could we do this better?", "how can I make this easier?"... and then you do it.See the hard stuff as a challenge and solving problems as a reason to learn and celebrate.Are not afraid to speak up with your ideas - no matter how new you are - because we want to hear them.Have a unique blend of big company and entrepreneurial spirit and experience and can draw on each of them at just the right time.Have great respect for the people who build iconic companies like CMH and excitement for the potential of what we can build on that legacy going forward. Are calm in a storm, laugh easily, want to work hard and do great work.
...and OF COURSE! ... if you ski, snow board or hike, CMH and our Employee Experience Team might just be the spot you've been waiting for.

Your Impact: Essential Duties and Responsibilities
Complete all aspects of administration associated with our workforce including sending job offers, system hiring, certification management, waiver tracking, driver authorization requests, processing terminations, and producing/amending ROEs.Weekly timesheet collection and data entry/auditing in the timekeeping system.Take the lead on managing the shared department email and respond to inquiries including employment verification letters, paystub and T4 questions, and general questions from our employee base. Escalate requests to other department members as necessary.Work with the Payroll & Benefits Lead in the preparation of each payroll cycle, as well as supporting employees with benefit enrollment.Work with the Talent Acquisition Lead to create job postings, offer letters, track and hire employees into our HRIS, and ensure completion of all aspects of employee onboarding.Provide administrative support for the department on special projects, as well as editing documents, and proofreading communications.Provide administrative support for fiscal and calendar year rollover procedures pertaining to paid time off (PTO) balances, T4s, taxable benefits, AIP, merit increases, etc.Take the lead on HRIS training, support, troubleshooting, and process documents.Support the hosting and logistics of staff events.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.
As an Employee of CMH you will participate in training and provide support during emergency response situations and assist guests and employees in the field program during area visits as needed.

Ideal Background & Minimum Qualifications
Post-secondary education in a related field.1-2 years of experience in a professional office setting.2+ years of experience in an HR role, required.Experience in the ski industry, preferred.Human Resources Certificate or Degree, preferred.Experience with Workday an asset.

All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills. A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders. Strong organizational skills, attention to detail, and strategic planning abilities are crucial. The candidate must be able to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities. The role requires a trustworthy, goal-oriented, respectful, and self-directed individual who can navigate complex responsibilities. Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass ProgramIKON Pass BenefitsPro deal affiliations with Brand PartnersOpportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Administrator, Employee Experience

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Vice President, Employee Experience

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 2025

Desired Start Date: April 14, 2025

Posting Close Date: March 31, 2025

Position Overview

As our new Administrator, Employee Experience you're a career HR Administrator. You know what it's like to be an indispensable member of a busy Employee Experience team committed to being an integral part of the business.

We're in a transitional time at CMH and on the EE Team. Since you're great at what you do, you'll have a rare opportunity to help us build the EE team and define the path for EE for CMH's next 60 years.

This role is not an entry level HR position as a route to other HR roles over the next couple of years. We see huge value in having continuity in our highly capable professional HR administrative support. There will always be more to learn, more to contribute and more for us to learn from you. And more fun.

We're a seasonal business, summer and winter, and very (very), team member-centric. Our team is the ones who deliver our world class employee experience.

Your accountabilities will land in a few key buckets:

Provide administrative support across the team from Talent Acquisition to Payroll:

You'll support our Talent Acquisition Lead and Payroll and Benefits Lead on things like offer letters, data input, ROEs, T4 processing, employment verifications, job postings ... the regular, high volume day to day administration you've already handled as an experienced administrator, with peak volumes as we ramp up hiring for ski season and summer hiking season. You'll be an important support as needed by our incredible Occupational Health and Safety Specialist, and help us build and deliver reporting across EE that provides the business with important data for key business decisions.
Finally, you will be a key contact to help bring on new team members and ensure they feel welcome and have a smooth arrival onto the CMH team. You'll help team members with our unique benefits offerings including the iconic IKON pass, our own CMH ski pass program as well as unique industry partnerships.

Improve processes and help us leverage technology as we continue along our journey post implementing Workday as our HRIS - including as our payroll system. No idea is off limits as we work to leverage Workday and other technologies to streamline administration, manage workflows and information and make sure we are scalable for the future.

Initially you'll provide the Head of Payroll and Benefits Admin with direct support every payroll cycle as we work through process improvements.

You'll be a great fit and be most successful if you....
Are already a great HR Administrator looking for a new challenge and an amazing team.Love technology and data and have solid experience with HRIS as a day to day tool - If you know Workday well, it would be outstanding. (MS office is a given these days).Like to build and improve processes. You wonder "how could we do this better?", "how can I make this easier?"... and then you do it.See the hard stuff as a challenge and solving problems as a reason to learn and celebrate.Are not afraid to speak up with your ideas - no matter how new you are - because we want to hear them.Have a unique blend of big company and entrepreneurial spirit and experience and can draw on each of them at just the right time.Have great respect for the people who build iconic companies like CMH and excitement for the potential of what we can build on that legacy going forward. Are calm in a storm, laugh easily, want to work hard and do great work.
...and OF COURSE! ... if you ski, snow board or hike, CMH and our Employee Experience Team might just be the spot you've been waiting for.

Your Impact: Essential Duties and Responsibilities
Complete all aspects of administration associated with our workforce including sending job offers, system hiring, certification management, waiver tracking, driver authorization requests, processing terminations, and producing/amending ROEs.Weekly timesheet collection and data entry/auditing in the timekeeping system.Take the lead on managing the shared department email and respond to inquiries including employment verification letters, paystub and T4 questions, and general questions from our employee base. Escalate requests to other department members as necessary.Work with the Payroll & Benefits Lead in the preparation of each payroll cycle, as well as supporting employees with benefit enrollment.Work with the Talent Acquisition Lead to create job postings, offer letters, track and hire employees into our HRIS, and ensure completion of all aspects of employee onboarding.Provide administrative support for the department on special projects, as well as editing documents, and proofreading communications.Provide administrative support for fiscal and calendar year rollover procedures pertaining to paid time off (PTO) balances, T4s, taxable benefits, AIP, merit increases, etc.Take the lead on HRIS training, support, troubleshooting, and process documents.Support the hosting and logistics of staff events.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.
As an Employee of CMH you will participate in training and provide support during emergency response situations and assist guests and employees in the field program during area visits as needed.

Ideal Background & Minimum Qualifications
Post-secondary education in a related field.1-2 years of experience in a professional office setting.2+ years of experience in an HR role, required.Experience in the ski industry, preferred.Human Resources Certificate or Degree, preferred.Experience with Workday an asset.

All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills. A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders. Strong organizational skills, attention to detail, and strategic planning abilities are crucial. The candidate must be able to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities. The role requires a trustworthy, goal-oriented, respectful, and self-directed individual who can navigate complex responsibilities. Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass ProgramIKON Pass BenefitsPro deal affiliations with Brand PartnersOpportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Administrator, Employee Experience

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Vice President, Employee Experience

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 2025

Desired Start Date: April 14, 2025

Posting Close Date: March 31, 2025

Position Overview

As our new Administrator, Employee Experience you're a career HR Administrator. You know what it's like to be an indispensable member of a busy Employee Experience team committed to being an integral part of the business.

We're in a transitional time at CMH and on the EE Team. Since you're great at what you do, you'll have a rare opportunity to help us build the EE team and define the path for EE for CMH's next 60 years.

This role is not an entry level HR position as a route to other HR roles over the next couple of years. We see huge value in having continuity in our highly capable professional HR administrative support. There will always be more to learn, more to contribute and more for us to learn from you. And more fun.

We're a seasonal business, summer and winter, and very (very), team member-centric. Our team is the ones who deliver our world class employee experience.

Your accountabilities will land in a few key buckets:

Provide administrative support across the team from Talent Acquisition to Payroll:

You'll support our Talent Acquisition Lead and Payroll and Benefits Lead on things like offer letters, data input, ROEs, T4 processing, employment verifications, job postings ... the regular, high volume day to day administration you've already handled as an experienced administrator, with peak volumes as we ramp up hiring for ski season and summer hiking season. You'll be an important support as needed by our incredible Occupational Health and Safety Specialist, and help us build and deliver reporting across EE that provides the business with important data for key business decisions.
Finally, you will be a key contact to help bring on new team members and ensure they feel welcome and have a smooth arrival onto the CMH team. You'll help team members with our unique benefits offerings including the iconic IKON pass, our own CMH ski pass program as well as unique industry partnerships.

Improve processes and help us leverage technology as we continue along our journey post implementing Workday as our HRIS - including as our payroll system. No idea is off limits as we work to leverage Workday and other technologies to streamline administration, manage workflows and information and make sure we are scalable for the future.

Initially you'll provide the Head of Payroll and Benefits Admin with direct support every payroll cycle as we work through process improvements.

You'll be a great fit and be most successful if you....
Are already a great HR Administrator looking for a new challenge and an amazing team.Love technology and data and have solid experience with HRIS as a day to day tool - If you know Workday well, it would be outstanding. (MS office is a given these days).Like to build and improve processes. You wonder "how could we do this better?", "how can I make this easier?"... and then you do it.See the hard stuff as a challenge and solving problems as a reason to learn and celebrate.Are not afraid to speak up with your ideas - no matter how new you are - because we want to hear them.Have a unique blend of big company and entrepreneurial spirit and experience and can draw on each of them at just the right time.Have great respect for the people who build iconic companies like CMH and excitement for the potential of what we can build on that legacy going forward. Are calm in a storm, laugh easily, want to work hard and do great work.
...and OF COURSE! ... if you ski, snow board or hike, CMH and our Employee Experience Team might just be the spot you've been waiting for.

Your Impact: Essential Duties and Responsibilities
Complete all aspects of administration associated with our workforce including sending job offers, system hiring, certification management, waiver tracking, driver authorization requests, processing terminations, and producing/amending ROEs.Weekly timesheet collection and data entry/auditing in the timekeeping system.Take the lead on managing the shared department email and respond to inquiries including employment verification letters, paystub and T4 questions, and general questions from our employee base. Escalate requests to other department members as necessary.Work with the Payroll & Benefits Lead in the preparation of each payroll cycle, as well as supporting employees with benefit enrollment.Work with the Talent Acquisition Lead to create job postings, offer letters, track and hire employees into our HRIS, and ensure completion of all aspects of employee onboarding.Provide administrative support for the department on special projects, as well as editing documents, and proofreading communications.Provide administrative support for fiscal and calendar year rollover procedures pertaining to paid time off (PTO) balances, T4s, taxable benefits, AIP, merit increases, etc.Take the lead on HRIS training, support, troubleshooting, and process documents.Support the hosting and logistics of staff events.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.
As an Employee of CMH you will participate in training and provide support during emergency response situations and assist guests and employees in the field program during area visits as needed.

Ideal Background & Minimum Qualifications
Post-secondary education in a related field.1-2 years of experience in a professional office setting.2+ years of experience in an HR role, required.Experience in the ski industry, preferred.Human Resources Certificate or Degree, preferred.Experience with Workday an asset.

All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills. A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders. Strong organizational skills, attention to detail, and strategic planning abilities are crucial. The candidate must be able to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities. The role requires a trustworthy, goal-oriented, respectful, and self-directed individual who can navigate complex responsibilities. Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass ProgramIKON Pass BenefitsPro deal affiliations with Brand PartnersOpportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Administrator, Employee Experience

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Vice President, Employee Experience

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 2025

Desired Start Date: April 14, 2025

Posting Close Date: March 31, 2025

Position Overview

As our new Administrator, Employee Experience you're a career HR Administrator. You know what it's like to be an indispensable member of a busy Employee Experience team committed to being an integral part of the business.

We're in a transitional time at CMH and on the EE Team. Since you're great at what you do, you'll have a rare opportunity to help us build the EE team and define the path for EE for CMH's next 60 years.

This role is not an entry level HR position as a route to other HR roles over the next couple of years. We see huge value in having continuity in our highly capable professional HR administrative support. There will always be more to learn, more to contribute and more for us to learn from you. And more fun.

We're a seasonal business, summer and winter, and very (very), team member-centric. Our team is the ones who deliver our world class employee experience.

Your accountabilities will land in a few key buckets:

Provide administrative support across the team from Talent Acquisition to Payroll:

You'll support our Talent Acquisition Lead and Payroll and Benefits Lead on things like offer letters, data input, ROEs, T4 processing, employment verifications, job postings ... the regular, high volume day to day administration you've already handled as an experienced administrator, with peak volumes as we ramp up hiring for ski season and summer hiking season. You'll be an important support as needed by our incredible Occupational Health and Safety Specialist, and help us build and deliver reporting across EE that provides the business with important data for key business decisions.
Finally, you will be a key contact to help bring on new team members and ensure they feel welcome and have a smooth arrival onto the CMH team. You'll help team members with our unique benefits offerings including the iconic IKON pass, our own CMH ski pass program as well as unique industry partnerships.

Improve processes and help us leverage technology as we continue along our journey post implementing Workday as our HRIS - including as our payroll system. No idea is off limits as we work to leverage Workday and other technologies to streamline administration, manage workflows and information and make sure we are scalable for the future.

Initially you'll provide the Head of Payroll and Benefits Admin with direct support every payroll cycle as we work through process improvements.

You'll be a great fit and be most successful if you....
Are already a great HR Administrator looking for a new challenge and an amazing team.Love technology and data and have solid experience with HRIS as a day to day tool - If you know Workday well, it would be outstanding. (MS office is a given these days).Like to build and improve processes. You wonder "how could we do this better?", "how can I make this easier?"... and then you do it.See the hard stuff as a challenge and solving problems as a reason to learn and celebrate.Are not afraid to speak up with your ideas - no matter how new you are - because we want to hear them.Have a unique blend of big company and entrepreneurial spirit and experience and can draw on each of them at just the right time.Have great respect for the people who build iconic companies like CMH and excitement for the potential of what we can build on that legacy going forward. Are calm in a storm, laugh easily, want to work hard and do great work.
...and OF COURSE! ... if you ski, snow board or hike, CMH and our Employee Experience Team might just be the spot you've been waiting for.

Your Impact: Essential Duties and Responsibilities
Complete all aspects of administration associated with our workforce including sending job offers, system hiring, certification management, waiver tracking, driver authorization requests, processing terminations, and producing/amending ROEs.Weekly timesheet collection and data entry/auditing in the timekeeping system.Take the lead on managing the shared department email and respond to inquiries including employment verification letters, paystub and T4 questions, and general questions from our employee base. Escalate requests to other department members as necessary.Work with the Payroll & Benefits Lead in the preparation of each payroll cycle, as well as supporting employees with benefit enrollment.Work with the Talent Acquisition Lead to create job postings, offer letters, track and hire employees into our HRIS, and ensure completion of all aspects of employee onboarding.Provide administrative support for the department on special projects, as well as editing documents, and proofreading communications.Provide administrative support for fiscal and calendar year rollover procedures pertaining to paid time off (PTO) balances, T4s, taxable benefits, AIP, merit increases, etc.Take the lead on HRIS training, support, troubleshooting, and process documents.Support the hosting and logistics of staff events.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.
As an Employee of CMH you will participate in training and provide support during emergency response situations and assist guests and employees in the field program during area visits as needed.

Ideal Background & Minimum Qualifications
Post-secondary education in a related field.1-2 years of experience in a professional office setting.2+ years of experience in an HR role, required.Experience in the ski industry, preferred.Human Resources Certificate or Degree, preferred.Experience with Workday an asset.

All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills. A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders. Strong organizational skills, attention to detail, and strategic planning abilities are crucial. The candidate must be able to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities. The role requires a trustworthy, goal-oriented, respectful, and self-directed individual who can navigate complex responsibilities. Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass ProgramIKON Pass BenefitsPro deal affiliations with Brand PartnersOpportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Administrator, Employee Experience

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Vice President, Employee Experience

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 2025

Desired Start Date: April 14, 2025

Posting Close Date: March 31, 2025

Position Overview

As our new Administrator, Employee Experience you're a career HR Administrator. You know what it's like to be an indispensable member of a busy Employee Experience team committed to being an integral part of the business.

We're in a transitional time at CMH and on the EE Team. Since you're great at what you do, you'll have a rare opportunity to help us build the EE team and define the path for EE for CMH's next 60 years.

This role is not an entry level HR position as a route to other HR roles over the next couple of years. We see huge value in having continuity in our highly capable professional HR administrative support. There will always be more to learn, more to contribute and more for us to learn from you. And more fun.

We're a seasonal business, summer and winter, and very (very), team member-centric. Our team is the ones who deliver our world class employee experience.

Your accountabilities will land in a few key buckets:

Provide administrative support across the team from Talent Acquisition to Payroll:

You'll support our Talent Acquisition Lead and Payroll and Benefits Lead on things like offer letters, data input, ROEs, T4 processing, employment verifications, job postings ... the regular, high volume day to day administration you've already handled as an experienced administrator, with peak volumes as we ramp up hiring for ski season and summer hiking season. You'll be an important support as needed by our incredible Occupational Health and Safety Specialist, and help us build and deliver reporting across EE that provides the business with important data for key business decisions.
Finally, you will be a key contact to help bring on new team members and ensure they feel welcome and have a smooth arrival onto the CMH team. You'll help team members with our unique benefits offerings including the iconic IKON pass, our own CMH ski pass program as well as unique industry partnerships.

Improve processes and help us leverage technology as we continue along our journey post implementing Workday as our HRIS - including as our payroll system. No idea is off limits as we work to leverage Workday and other technologies to streamline administration, manage workflows and information and make sure we are scalable for the future.

Initially you'll provide the Head of Payroll and Benefits Admin with direct support every payroll cycle as we work through process improvements.

You'll be a great fit and be most successful if you....
Are already a great HR Administrator looking for a new challenge and an amazing team.Love technology and data and have solid experience with HRIS as a day to day tool - If you know Workday well, it would be outstanding. (MS office is a given these days).Like to build and improve processes. You wonder "how could we do this better?", "how can I make this easier?"... and then you do it.See the hard stuff as a challenge and solving problems as a reason to learn and celebrate.Are not afraid to speak up with your ideas - no matter how new you are - because we want to hear them.Have a unique blend of big company and entrepreneurial spirit and experience and can draw on each of them at just the right time.Have great respect for the people who build iconic companies like CMH and excitement for the potential of what we can build on that legacy going forward. Are calm in a storm, laugh easily, want to work hard and do great work.
...and OF COURSE! ... if you ski, snow board or hike, CMH and our Employee Experience Team might just be the spot you've been waiting for.

Your Impact: Essential Duties and Responsibilities
Complete all aspects of administration associated with our workforce including sending job offers, system hiring, certification management, waiver tracking, driver authorization requests, processing terminations, and producing/amending ROEs.Weekly timesheet collection and data entry/auditing in the timekeeping system.Take the lead on managing the shared department email and respond to inquiries including employment verification letters, paystub and T4 questions, and general questions from our employee base. Escalate requests to other department members as necessary.Work with the Payroll & Benefits Lead in the preparation of each payroll cycle, as well as supporting employees with benefit enrollment.Work with the Talent Acquisition Lead to create job postings, offer letters, track and hire employees into our HRIS, and ensure completion of all aspects of employee onboarding.Provide administrative support for the department on special projects, as well as editing documents, and proofreading communications.Provide administrative support for fiscal and calendar year rollover procedures pertaining to paid time off (PTO) balances, T4s, taxable benefits, AIP, merit increases, etc.Take the lead on HRIS training, support, troubleshooting, and process documents.Support the hosting and logistics of staff events.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.
As an Employee of CMH you will participate in training and provide support during emergency response situations and assist guests and employees in the field program during area visits as needed.

Ideal Background & Minimum Qualifications
Post-secondary education in a related field.1-2 years of experience in a professional office setting.2+ years of experience in an HR role, required.Experience in the ski industry, preferred.Human Resources Certificate or Degree, preferred.Experience with Workday an asset.

All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills. A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders. Strong organizational skills, attention to detail, and strategic planning abilities are crucial. The candidate must be able to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities. The role requires a trustworthy, goal-oriented, respectful, and self-directed individual who can navigate complex responsibilities. Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass ProgramIKON Pass BenefitsPro deal affiliations with Brand PartnersOpportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Administrator, Employee Experience

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Vice President, Employee Experience

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 2025

Desired Start Date: April 14, 2025

Posting Close Date: March 31, 2025

Position Overview

As our new Administrator, Employee Experience you're a career HR Administrator. You know what it's like to be an indispensable member of a busy Employee Experience team committed to being an integral part of the business.

We're in a transitional time at CMH and on the EE Team. Since you're great at what you do, you'll have a rare opportunity to help us build the EE team and define the path for EE for CMH's next 60 years.

This role is not an entry level HR position as a route to other HR roles over the next couple of years. We see huge value in having continuity in our highly capable professional HR administrative support. There will always be more to learn, more to contribute and more for us to learn from you. And more fun.

We're a seasonal business, summer and winter, and very (very), team member-centric. Our team is the ones who deliver our world class employee experience.

Your accountabilities will land in a few key buckets:

Provide administrative support across the team from Talent Acquisition to Payroll:

You'll support our Talent Acquisition Lead and Payroll and Benefits Lead on things like offer letters, data input, ROEs, T4 processing, employment verifications, job postings ... the regular, high volume day to day administration you've already handled as an experienced administrator, with peak volumes as we ramp up hiring for ski season and summer hiking season. You'll be an important support as needed by our incredible Occupational Health and Safety Specialist, and help us build and deliver reporting across EE that provides the business with important data for key business decisions.
Finally, you will be a key contact to help bring on new team members and ensure they feel welcome and have a smooth arrival onto the CMH team. You'll help team members with our unique benefits offerings including the iconic IKON pass, our own CMH ski pass program as well as unique industry partnerships.

Improve processes and help us leverage technology as we continue along our journey post implementing Workday as our HRIS - including as our payroll system. No idea is off limits as we work to leverage Workday and other technologies to streamline administration, manage workflows and information and make sure we are scalable for the future.

Initially you'll provide the Head of Payroll and Benefits Admin with direct support every payroll cycle as we work through process improvements.

You'll be a great fit and be most successful if you....
Are already a great HR Administrator looking for a new challenge and an amazing team.Love technology and data and have solid experience with HRIS as a day to day tool - If you know Workday well, it would be outstanding. (MS office is a given these days).Like to build and improve processes. You wonder "how could we do this better?", "how can I make this easier?"... and then you do it.See the hard stuff as a challenge and solving problems as a reason to learn and celebrate.Are not afraid to speak up with your ideas - no matter how new you are - because we want to hear them.Have a unique blend of big company and entrepreneurial spirit and experience and can draw on each of them at just the right time.Have great respect for the people who build iconic companies like CMH and excitement for the potential of what we can build on that legacy going forward. Are calm in a storm, laugh easily, want to work hard and do great work.
...and OF COURSE! ... if you ski, snow board or hike, CMH and our Employee Experience Team might just be the spot you've been waiting for.

Your Impact: Essential Duties and Responsibilities
Complete all aspects of administration associated with our workforce including sending job offers, system hiring, certification management, waiver tracking, driver authorization requests, processing terminations, and producing/amending ROEs.Weekly timesheet collection and data entry/auditing in the timekeeping system.Take the lead on managing the shared department email and respond to inquiries including employment verification letters, paystub and T4 questions, and general questions from our employee base. Escalate requests to other department members as necessary.Work with the Payroll & Benefits Lead in the preparation of each payroll cycle, as well as supporting employees with benefit enrollment.Work with the Talent Acquisition Lead to create job postings, offer letters, track and hire employees into our HRIS, and ensure completion of all aspects of employee onboarding.Provide administrative support for the department on special projects, as well as editing documents, and proofreading communications.Provide administrative support for fiscal and calendar year rollover procedures pertaining to paid time off (PTO) balances, T4s, taxable benefits, AIP, merit increases, etc.Take the lead on HRIS training, support, troubleshooting, and process documents.Support the hosting and logistics of staff events.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.
As an Employee of CMH you will participate in training and provide support during emergency response situations and assist guests and employees in the field program during area visits as needed.

Ideal Background & Minimum Qualifications
Post-secondary education in a related field.1-2 years of experience in a professional office setting.2+ years of experience in an HR role, required.Experience in the ski industry, preferred.Human Resources Certificate or Degree, preferred.Experience with Workday an asset.

All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills. A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders. Strong organizational skills, attention to detail, and strategic planning abilities are crucial. The candidate must be able to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities. The role requires a trustworthy, goal-oriented, respectful, and self-directed individual who can navigate complex responsibilities. Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass ProgramIKON Pass BenefitsPro deal affiliations with Brand PartnersOpportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Administrator, Employee Experience

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Vice President, Employee Experience

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 2025

Desired Start Date: April 14, 2025

Posting Close Date: March 31, 2025

Position Overview

As our new Administrator, Employee Experience you're a career HR Administrator. You know what it's like to be an indispensable member of a busy Employee Experience team committed to being an integral part of the business.

We're in a transitional time at CMH and on the EE Team. Since you're great at what you do, you'll have a rare opportunity to help us build the EE team and define the path for EE for CMH's next 60 years.

This role is not an entry level HR position as a route to other HR roles over the next couple of years. We see huge value in having continuity in our highly capable professional HR administrative support. There will always be more to learn, more to contribute and more for us to learn from you. And more fun.

We're a seasonal business, summer and winter, and very (very), team member-centric. Our team is the ones who deliver our world class employee experience.

Your accountabilities will land in a few key buckets:

Provide administrative support across the team from Talent Acquisition to Payroll:

You'll support our Talent Acquisition Lead and Payroll and Benefits Lead on things like offer letters, data input, ROEs, T4 processing, employment verifications, job postings ... the regular, high volume day to day administration you've already handled as an experienced administrator, with peak volumes as we ramp up hiring for ski season and summer hiking season. You'll be an important support as needed by our incredible Occupational Health and Safety Specialist, and help us build and deliver reporting across EE that provides the business with important data for key business decisions.
Finally, you will be a key contact to help bring on new team members and ensure they feel welcome and have a smooth arrival onto the CMH team. You'll help team members with our unique benefits offerings including the iconic IKON pass, our own CMH ski pass program as well as unique industry partnerships.

Improve processes and help us leverage technology as we continue along our journey post implementing Workday as our HRIS - including as our payroll system. No idea is off limits as we work to leverage Workday and other technologies to streamline administration, manage workflows and information and make sure we are scalable for the future.

Initially you'll provide the Head of Payroll and Benefits Admin with direct support every payroll cycle as we work through process improvements.

You'll be a great fit and be most successful if you....
Are already a great HR Administrator looking for a new challenge and an amazing team.Love technology and data and have solid experience with HRIS as a day to day tool - If you know Workday well, it would be outstanding. (MS office is a given these days).Like to build and improve processes. You wonder "how could we do this better?", "how can I make this easier?"... and then you do it.See the hard stuff as a challenge and solving problems as a reason to learn and celebrate.Are not afraid to speak up with your ideas - no matter how new you are - because we want to hear them.Have a unique blend of big company and entrepreneurial spirit and experience and can draw on each of them at just the right time.Have great respect for the people who build iconic companies like CMH and excitement for the potential of what we can build on that legacy going forward. Are calm in a storm, laugh easily, want to work hard and do great work.
...and OF COURSE! ... if you ski, snow board or hike, CMH and our Employee Experience Team might just be the spot you've been waiting for.

Your Impact: Essential Duties and Responsibilities
Complete all aspects of administration associated with our workforce including sending job offers, system hiring, certification management, waiver tracking, driver authorization requests, processing terminations, and producing/amending ROEs.Weekly timesheet collection and data entry/auditing in the timekeeping system.Take the lead on managing the shared department email and respond to inquiries including employment verification letters, paystub and T4 questions, and general questions from our employee base. Escalate requests to other department members as necessary.Work with the Payroll & Benefits Lead in the preparation of each payroll cycle, as well as supporting employees with benefit enrollment.Work with the Talent Acquisition Lead to create job postings, offer letters, track and hire employees into our HRIS, and ensure completion of all aspects of employee onboarding.Provide administrative support for the department on special projects, as well as editing documents, and proofreading communications.Provide administrative support for fiscal and calendar year rollover procedures pertaining to paid time off (PTO) balances, T4s, taxable benefits, AIP, merit increases, etc.Take the lead on HRIS training, support, troubleshooting, and process documents.Support the hosting and logistics of staff events.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.
As an Employee of CMH you will participate in training and provide support during emergency response situations and assist guests and employees in the field program during area visits as needed.

Ideal Background & Minimum Qualifications
Post-secondary education in a related field.1-2 years of experience in a professional office setting.2+ years of experience in an HR role, required.Experience in the ski industry, preferred.Human Resources Certificate or Degree, preferred.Experience with Workday an asset.

All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills. A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders. Strong organizational skills, attention to detail, and strategic planning abilities are crucial. The candidate must be able to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities. The role requires a trustworthy, goal-oriented, respectful, and self-directed individual who can navigate complex responsibilities. Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass ProgramIKON Pass BenefitsPro deal affiliations with Brand PartnersOpportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Administrator, Employee Experience

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Vice President, Employee Experience

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 2025

Desired Start Date: April 14, 2025

Posting Close Date: March 31, 2025

Position Overview

As our new Administrator, Employee Experience you're a career HR Administrator. You know what it's like to be an indispensable member of a busy Employee Experience team committed to being an integral part of the business.

We're in a transitional time at CMH and on the EE Team. Since you're great at what you do, you'll have a rare opportunity to help us build the EE team and define the path for EE for CMH's next 60 years.

This role is not an entry level HR position as a route to other HR roles over the next couple of years. We see huge value in having continuity in our highly capable professional HR administrative support. There will always be more to learn, more to contribute and more for us to learn from you. And more fun.

We're a seasonal business, summer and winter, and very (very), team member-centric. Our team is the ones who deliver our world class employee experience.

Your accountabilities will land in a few key buckets:

Provide administrative support across the team from Talent Acquisition to Payroll:

You'll support our Talent Acquisition Lead and Payroll and Benefits Lead on things like offer letters, data input, ROEs, T4 processing, employment verifications, job postings ... the regular, high volume day to day administration you've already handled as an experienced administrator, with peak volumes as we ramp up hiring for ski season and summer hiking season. You'll be an important support as needed by our incredible Occupational Health and Safety Specialist, and help us build and deliver reporting across EE that provides the business with important data for key business decisions.
Finally, you will be a key contact to help bring on new team members and ensure they feel welcome and have a smooth arrival onto the CMH team. You'll help team members with our unique benefits offerings including the iconic IKON pass, our own CMH ski pass program as well as unique industry partnerships.

Improve processes and help us leverage technology as we continue along our journey post implementing Workday as our HRIS - including as our payroll system. No idea is off limits as we work to leverage Workday and other technologies to streamline administration, manage workflows and information and make sure we are scalable for the future.

Initially you'll provide the Head of Payroll and Benefits Admin with direct support every payroll cycle as we work through process improvements.

You'll be a great fit and be most successful if you....
Are already a great HR Administrator looking for a new challenge and an amazing team.Love technology and data and have solid experience with HRIS as a day to day tool - If you know Workday well, it would be outstanding. (MS office is a given these days).Like to build and improve processes. You wonder "how could we do this better?", "how can I make this easier?"... and then you do it.See the hard stuff as a challenge and solving problems as a reason to learn and celebrate.Are not afraid to speak up with your ideas - no matter how new you are - because we want to hear them.Have a unique blend of big company and entrepreneurial spirit and experience and can draw on each of them at just the right time.Have great respect for the people who build iconic companies like CMH and excitement for the potential of what we can build on that legacy going forward. Are calm in a storm, laugh easily, want to work hard and do great work.
...and OF COURSE! ... if you ski, snow board or hike, CMH and our Employee Experience Team might just be the spot you've been waiting for.

Your Impact: Essential Duties and Responsibilities
Complete all aspects of administration associated with our workforce including sending job offers, system hiring, certification management, waiver tracking, driver authorization requests, processing terminations, and producing/amending ROEs.Weekly timesheet collection and data entry/auditing in the timekeeping system.Take the lead on managing the shared department email and respond to inquiries including employment verification letters, paystub and T4 questions, and general questions from our employee base. Escalate requests to other department members as necessary.Work with the Payroll & Benefits Lead in the preparation of each payroll cycle, as well as supporting employees with benefit enrollment.Work with the Talent Acquisition Lead to create job postings, offer letters, track and hire employees into our HRIS, and ensure completion of all aspects of employee onboarding.Provide administrative support for the department on special projects, as well as editing documents, and proofreading communications.Provide administrative support for fiscal and calendar year rollover procedures pertaining to paid time off (PTO) balances, T4s, taxable benefits, AIP, merit increases, etc.Take the lead on HRIS training, support, troubleshooting, and process documents.Support the hosting and logistics of staff events.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.
As an Employee of CMH you will participate in training and provide support during emergency response situations and assist guests and employees in the field program during area visits as needed.

Ideal Background & Minimum Qualifications
Post-secondary education in a related field.1-2 years of experience in a professional office setting.2+ years of experience in an HR role, required.Experience in the ski industry, preferred.Human Resources Certificate or Degree, preferred.Experience with Workday an asset.

All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills. A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders. Strong organizational skills, attention to detail, and strategic planning abilities are crucial. The candidate must be able to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities. The role requires a trustworthy, goal-oriented, respectful, and self-directed individual who can navigate complex responsibilities. Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass ProgramIKON Pass BenefitsPro deal affiliations with Brand PartnersOpportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Coordinator, Payroll & Benefits

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Supervisor, Payroll & Benefits

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 24, 2025

Desired Start Date: April 14, 2025

Posting Close Date: Will remain open until a suitable candidate is found. Earliest close date is April 7, 2025.

Position Overview

As the Coordinator, Payroll & Benefits, you'll be at the heart of making sure everything runs smoothly when it comes to timekeeping, payroll, employee benefits, and compliance. You'll be the go-to person for supporting bi-weekly payroll, administering benefits, and answering employee questions while keeping everything in line with the latest regulations. But that's just the beginning!

In this role, you'll work closely with the Supervisor, Payroll & Benefits and collaborate with teams across the organization to ensure accurate processing of compensation and benefits for all employees. You'll also get to shine by training managers on timekeeping processes, helping employees navigate their benefits, and finding ways to improve current practices to make things even better.

At CMH, we're all about creating a great employee experience, and our Employee Experience team is second to none. You'll play a crucial role in supporting our efforts to foster a positive workplace culture while ensuring operational efficiency, confidentiality, and compliance. If you're looking to make a big impact in a dynamic environment, this is the perfect place for you!

Your Impact: Role and Responsibilities
First point of contact for employee questions regarding pay, tax deductions, and benefits.Organize the payroll inbox and direct inquiries to the right team members.Backup the payroll process when the Supervisor, Payroll & Benefits is away.Ensure accurate payroll processing by reviewing time entries and addressing discrepancies.Collaborate with Supervisor, Payroll & Benefits to resolve timekeeping, attendance, or overtime issues.Assist with off-cycle payments, commissions, and gratuity processing.Serve as the go-to person for benefit-related inquiries, handling employee benefits enrollments, updates, and terminations in Sun Life and Workday.Audit compensation for employees during the onboarding process.Support calendar rollover procedures.Provide support for the open enrollment process.Support the management of the off-season benefits program.Assist with managing time-off submissions (PTO, FTO, overtime), ensuring proper documentation.Train managers and staff on timekeeping and payroll processes.Identify and recommend process improvements for efficiency regarding SOPs.Reporting to ensure accurate payroll & benefit deductions, and compliance.Take the lead on our seasonal mass offboarding procedures including ROE creation.Stay updated on federal and provincial payroll laws, ensuring compliance while assisting with internal audits.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.Train, participate in and provide support, as required, during emergency response situations.Support guests and employees in the field program during area visits, as needed.

Minimum Qualifications
Post-secondary education in bookkeeping, payroll administration or a related field.1-2 years of experience in a professional office setting.2+ years' experience working with HRIS and payroll systems.Experience with Workday, an asset.

Competencies, Knowledge, Skills, Abilities, and Other Qualities
Demonstrates integrity, discretion, and problem solving.Has demonstrated attention-to-detail, with accurate data-entry skills and abilities.Able to communicate in an effective and timely manner over the phone, in-person, and in written communication. Maintain clear and friendly communication.Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders.Proven ability to maintain confidentiality and professional working relationships with peers. Maintain confidentiality with all Employee Experience and payroll and benefits informationTechnical proficiency in Microsoft Office, as well as an ability to learn other relevant software platforms.Able to prioritize tasks in a complex and fast-paced environment with seasonal workload fluctuations and changing priorities.Confidence to interact with all levels of the company in a hub-and-spoke model in which many individuals are remote.Trustworthy, goal-oriented, respectful, and self-directed in completing the core functions of the role.Sees projects through to completion including follow-up on any identified issues.Strong sense of work ethic and accountability, with an ability to function well in a team environment and focus on team success.Effectively prioritize tasks, responsibilities, and goals; use goals to guide actions and create detailed action plans.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package including a starting salary between $65,000-$70,000 will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass Program.IKON Pass Benefits.Pro deal affiliations with Brand Partners.Opportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Job DescriptionYear Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.Share our passion - every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high-end guest experience.An opportunity to grow and learn in a work environment that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Coordinator, Payroll & Benefits

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Supervisor, Payroll & Benefits

Location of Work: Banff, Alberta

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: March 24, 2025

Desired Start Date: April 14, 2025

Posting Close Date: Will remain open until a suitable candidate is found. Earliest close date is April 7, 2025.

Position Overview

As the Coordinator, Payroll & Benefits, you'll be at the heart of making sure everything runs smoothly when it comes to timekeeping, payroll, employee benefits, and compliance. You'll be the go-to person for supporting bi-weekly payroll, administering benefits, and answering employee questions while keeping everything in line with the latest regulations. But that's just the beginning!

In this role, you'll work closely with the Supervisor, Payroll & Benefits and collaborate with teams across the organization to ensure accurate processing of compensation and benefits for all employees. You'll also get to shine by training managers on timekeeping processes, helping employees navigate their benefits, and finding ways to improve current practices to make things even better.

At CMH, we're all about creating a great employee experience, and our Employee Experience team is second to none. You'll play a crucial role in supporting our efforts to foster a positive workplace culture while ensuring operational efficiency, confidentiality, and compliance. If you're looking to make a big impact in a dynamic environment, this is the perfect place for you!

Your Impact: Role and Responsibilities
First point of contact for employee questions regarding pay, tax deductions, and benefits.Organize the payroll inbox and direct inquiries to the right team members.Backup the payroll process when the Supervisor, Payroll & Benefits is away.Ensure accurate payroll processing by reviewing time entries and addressing discrepancies.Collaborate with Supervisor, Payroll & Benefits to resolve timekeeping, attendance, or overtime issues.Assist with off-cycle payments, commissions, and gratuity processing.Serve as the go-to person for benefit-related inquiries, handling employee benefits enrollments, updates, and terminations in Sun Life and Workday.Audit compensation for employees during the onboarding process.Support calendar rollover procedures.Provide support for the open enrollment process.Support the management of the off-season benefits program.Assist with managing time-off submissions (PTO, FTO, overtime), ensuring proper documentation.Train managers and staff on timekeeping and payroll processes.Identify and recommend process improvements for efficiency regarding SOPs.Reporting to ensure accurate payroll & benefit deductions, and compliance.Take the lead on our seasonal mass offboarding procedures including ROE creation.Stay updated on federal and provincial payroll laws, ensuring compliance while assisting with internal audits.Help support implementation of CMH health and safety initiatives.Help support implementation of CMH sustainability initiatives.Train, participate in and provide support, as required, during emergency response situations.Support guests and employees in the field program during area visits, as needed.

Minimum Qualifications
Post-secondary education in bookkeeping, payroll administration or a related field.1-2 years of experience in a professional office setting.2+ years' experience working with HRIS and payroll systems.Experience with Workday, an asset.

Competencies, Knowledge, Skills, Abilities, and Other Qualities
Demonstrates integrity, discretion, and problem solving.Has demonstrated attention-to-detail, with accurate data-entry skills and abilities.Able to communicate in an effective and timely manner over the phone, in-person, and in written communication. Maintain clear and friendly communication.Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders.Proven ability to maintain confidentiality and professional working relationships with peers. Maintain confidentiality with all Employee Experience and payroll and benefits informationTechnical proficiency in Microsoft Office, as well as an ability to learn other relevant software platforms.Able to prioritize tasks in a complex and fast-paced environment with seasonal workload fluctuations and changing priorities.Confidence to interact with all levels of the company in a hub-and-spoke model in which many individuals are remote.Trustworthy, goal-oriented, respectful, and self-directed in completing the core functions of the role.Sees projects through to completion including follow-up on any identified issues.Strong sense of work ethic and accountability, with an ability to function well in a team environment and focus on team success.Effectively prioritize tasks, responsibilities, and goals; use goals to guide actions and create detailed action plans.

Working Conditions
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package including a starting salary between $65,000-$70,000 will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:
Health and dental benefits after 90-day probationary period.Group Savings Plan eligibility after the 90-day probationary period.Paid personal/sick and vacation days.CMH Ski Pass Program.IKON Pass Benefits.Pro deal affiliations with Brand Partners.Opportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**