Bilingual Shipping Supervisor (Warehouse Supervisor)Full-Time, Permanent
Location: Laval, Quebec, On-siteBase Salary Range: Up to $82,000Work Schedule & Hours - Standard Schedule:Monday to Friday7:00 a.m. – 3:30 p.m. (regular hours)Supervisor coverage needed until 4:30 p.m.
COMPANY:Our client is a leading North American manufacturer of polyvinyl chloride (PVC) pipe and fittings. It is one of the largest suppliers of PVC piping systems used across multiple infrastructure and building markets, with over 50 years of industry experience.
PERKS:Benefits starting from Day 1!VacationStructured Retirement Savings Plan: The Company will match your contributions up to a certain percentage.Quarterly Bonus ProgramsAnnual Incentive bonusTuition Reimbursement ProgramEmployee Assistance ProgramScholarship ProgramFitness Reimbursement Program: The Company will reimburse up to 50% to a max.Comprehensive training and development (online, in-person and 3rd party coursesCommunity involvement – opportunities to volunteer and company donations to charitable groupsDynamic, supportive team culture
SUMMARYResponsible for implementing all distribution and logistics programs to a high level of efficiency. Thus, continually searching to reduce costs and offering a superior level of service to customers. Maintains inventory by receiving, storing, and shipping product; securing warehouse; supervising staff. Maintains a safe and productive work environment whereby team has clear direction, goals, training and accountability. This position will be responsible for supporting the Warehouse Superintendent.
DUTIES AND RESPONSIBILITIESMay include, but are not limited to, the following:Pick and pack orders timely; review work at end of day to ensure completion.Receive and count stock items and record data in computer.Sets the tone and expectations for daily activities using strong leadership skills and proper utilization of shift group leaders.Works closely with customer service to align resources to demand.Accomplishes warehouse human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.Meets warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying warehouse system improvements.Meeting the highest in safety standards. Ensuring safety processes and behaviors are consistently being addressed and improved.Moves inventory by scheduling materials to be moved to and from warehouse; coordinating inventory transfers with related departments.Orders consumable items in a manner that prevents stock outs without carrying excess inventory. Maintains storage area by organizing floor space; adhering to storage design principles; recommending improvements.Maintains storage area by organizing floor space; adhering to storage design principles; recommending improvements.Maintains accurate inventory by conducting physical cycle counts; reconciling variances; inputting data.Secures warehouse and yard by turning alarms on; testing systems, monitoring cameras, enforcing policies.Keeps equipment operating well by enforcing proper operation, training and implementing suitable Operator level PM’s, Supply detailed information on service requirements to maintenance; Tracking equipment uptime.Updates job knowledge by participating in educational opportunities; reading technical publications.Accomplishes warehouse and organization mission by developing and tracking key KPI’s relative to productivity, Inventory accuracy, customer complaints and the like.Measure and report the effectiveness of warehousing activities and employee’s performanceAchieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods / services.Ensure shipments’ and inventory transactions’ accuracyClearly communicate job expectations and coach employees. Take disciplinary actions as needed.Determine staffing levels and assign workloadMaintain items record, document necessary information and utilize reports to project warehouse statusIdentify areas of improvement and establish innovative or adjust existing work procedures and practicesConfer and coordinate activities with other departments or external resources such as plowing, pest control, pallet supplier and the like.
EDUCATION, EXPERIENCE AND QUALIFICATIONSBilingual French English requiredHigh School Diploma or GED required with some post-secondary education.2+ Years’ experience in warehousing or manufacturing for a high-volume multi-product manufactureExperience as a Shipping Loader Operator (must have), or equivalent, and has demonstrated a good working knowledge of safe and efficient truck-loading procedures is an asset.Must have basic math skills – Basic math test.Highly effective supervisory skills and techniquesAbility to input, retrieve and analyze dataHands-on commitment to getting the job doneExcellent communication and interpersonal skillsProven ability to direct and coordinate operationsStrong organizational and time management skillsExposure to ERP systems requiring handheld pickingExperience driving PIV equipment (LPG sit-downs, reach lifts, pallet riders) – Must have.Experience with ERP systems (Microsoft AX-JDE-SAP preferred)Intermediate experience with Microsoft Office Suite (Word/Excel)Must have the ability to lift up to 50 lbs
Bilingual Shipping Supervisor (Warehouse Supervisor)Full-Time, Permanent
Location: Laval, Quebec, On-siteBase Salary Range: Up to $82,000Work Schedule & Hours - Standard Schedule:Monday to Friday7:00 a.m. – 3:30 p.m. (regular hours)Supervisor coverage needed until 4:30 p.m.
COMPANY:Our client is a leading North American manufacturer of polyvinyl chloride (PVC) pipe and fittings. It is one of the largest suppliers of PVC piping systems used across multiple infrastructure and building markets, with over 50 years of industry experience.
PERKS:Benefits starting from Day 1!VacationStructured Retirement Savings Plan: The Company will match your contributions up to a certain percentage.Quarterly Bonus ProgramsAnnual Incentive bonusTuition Reimbursement ProgramEmployee Assistance ProgramScholarship ProgramFitness Reimbursement Program: The Company will reimburse up to 50% to a max.Comprehensive training and development (online, in-person and 3rd party coursesCommunity involvement – opportunities to volunteer and company donations to charitable groupsDynamic, supportive team culture
SUMMARYResponsible for implementing all distribution and logistics programs to a high level of efficiency. Thus, continually searching to reduce costs and offering a superior level of service to customers. Maintains inventory by receiving, storing, and shipping product; securing warehouse; supervising staff. Maintains a safe and productive work environment whereby team has clear direction, goals, training and accountability. This position will be responsible for supporting the Warehouse Superintendent.
DUTIES AND RESPONSIBILITIESMay include, but are not limited to, the following:Pick and pack orders timely; review work at end of day to ensure completion.Receive and count stock items and record data in computer.Sets the tone and expectations for daily activities using strong leadership skills and proper utilization of shift group leaders.Works closely with customer service to align resources to demand.Accomplishes warehouse human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.Meets warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying warehouse system improvements.Meeting the highest in safety standards. Ensuring safety processes and behaviors are consistently being addressed and improved.Moves inventory by scheduling materials to be moved to and from warehouse; coordinating inventory transfers with related departments.Orders consumable items in a manner that prevents stock outs without carrying excess inventory. Maintains storage area by organizing floor space; adhering to storage design principles; recommending improvements.Maintains storage area by organizing floor space; adhering to storage design principles; recommending improvements.Maintains accurate inventory by conducting physical cycle counts; reconciling variances; inputting data.Secures warehouse and yard by turning alarms on; testing systems, monitoring cameras, enforcing policies.Keeps equipment operating well by enforcing proper operation, training and implementing suitable Operator level PM’s, Supply detailed information on service requirements to maintenance; Tracking equipment uptime.Updates job knowledge by participating in educational opportunities; reading technical publications.Accomplishes warehouse and organization mission by developing and tracking key KPI’s relative to productivity, Inventory accuracy, customer complaints and the like.Measure and report the effectiveness of warehousing activities and employee’s performanceAchieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods / services.Ensure shipments’ and inventory transactions’ accuracyClearly communicate job expectations and coach employees. Take disciplinary actions as needed.Determine staffing levels and assign workloadMaintain items record, document necessary information and utilize reports to project warehouse statusIdentify areas of improvement and establish innovative or adjust existing work procedures and practicesConfer and coordinate activities with other departments or external resources such as plowing, pest control, pallet supplier and the like.
EDUCATION, EXPERIENCE AND QUALIFICATIONSBilingual French English requiredHigh School Diploma or GED required with some post-secondary education.2+ Years’ experience in warehousing or manufacturing for a high-volume multi-product manufactureExperience as a Shipping Loader Operator (must have), or equivalent, and has demonstrated a good working knowledge of safe and efficient truck-loading procedures is an asset.Must have basic math skills – Basic math test.Highly effective supervisory skills and techniquesAbility to input, retrieve and analyze dataHands-on commitment to getting the job doneExcellent communication and interpersonal skillsProven ability to direct and coordinate operationsStrong organizational and time management skillsExposure to ERP systems requiring handheld pickingExperience driving PIV equipment (LPG sit-downs, reach lifts, pallet riders) – Must have.Experience with ERP systems (Microsoft AX-JDE-SAP preferred)Intermediate experience with Microsoft Office Suite (Word/Excel)Must have the ability to lift up to 50 lbs
Bilingual Field Service TechnicianFull-time, Permanent
Location: North of Montreal, Central Montreal, South ShoreTravel - Spending about 90% of time on the road and going home. No overnight.Hours: 40 hr. work week + potential overtimeBase salary: $25 - $40/per hour – based on experience
Company information:Our client is the leading supplier of equipment, systems and service in the food industry, Offering the broadest line of equipment including cooking, food preparation, refrigeration, bakery systems, ware washing and waste systems, and weighing, wrapping and labeling systems.
Scope of Position:This position interfaces with other Service Technicians, Service Area Managers, Regional Service Manager, Parts Manager and Parts Department staff, Service Dispatchers, Service Data Entry staff and various Branch Sales and Service personnel in the resolution of equipment installations, equipment problems, Customer Relations and at times, Service Administration problems.
Perks:Competitive payFull benefits plan (Dental/Vision) – after 1 monthCompetitive Group Insurance Benefit PlansCompany vehicle providedWellness programScholarship programCompany Pension Plan/ with Company MatchSTD/LTD BenefitsFamily environmentCompany provides laptop computer, cell phone, gas and mileageTraining reimbursement program407 transponders for sales visits only2- or 3-weeks’ vacation
Key ResponsibilitiesThis position is for a Commercial Appliance Service Technician. Previous experience in residential or commercial appliance repair is considered a strong asset.The technician will perform field service work involving the adjustment, alignment, assembly, calibration, inspection, lubrication, and testing of commercial kitchen and food preparation equipment.Diagnose and repair mechanical, electrical, and electronic systemsRead and interpret wiring diagrams and schematicsPerform troubleshooting with minimal supervisionDeliver exceptional customer service in a client-focused environmentStrong electrical knowledge, mechanical aptitude, and problem-solving skills are essential.The successful candidate will be comfortable working independently and interacting directly with customers.
Additional DutiesAssist colleagues with equipment installations and major repairsParticipate in technical training sessions, including classroom and field-based trainingSupport the sales team in securing service contracts and preventative maintenance agreementsAssist with product demonstrations as required
Qualifications & SkillsBilingual French and English (spoken and written)Diploma of Vocational Studies (DVS) in Electromechanics or Industrial MechanicsStrong mechanical, electrical, and electronic skills2–3 years of relevant experience (asset)Must be able to read schematics & manuals in EnglishAbility to learn new technologies quicklyValid driver’s license with an acceptable driving recordAbility to travel to the United States for training purposesExcellent verbal, written, and interpersonal communication skillsWell-organized, reliable, self-motivated, and accountableStrong customer service orientationAble to attend training in Troy and Calgary
Bilingual Field Service TechnicianFull-time, Permanent
Location: North of Montreal, Central Montreal, South ShoreTravel - Spending about 90% of time on the road and going home. No overnight.Hours: 40 hr. work week + potential overtimeBase salary: $25 - $40/per hour – based on experience
Company information:Our client is the leading supplier of equipment, systems and service in the food industry, Offering the broadest line of equipment including cooking, food preparation, refrigeration, bakery systems, ware washing and waste systems, and weighing, wrapping and labeling systems.
Scope of Position:This position interfaces with other Service Technicians, Service Area Managers, Regional Service Manager, Parts Manager and Parts Department staff, Service Dispatchers, Service Data Entry staff and various Branch Sales and Service personnel in the resolution of equipment installations, equipment problems, Customer Relations and at times, Service Administration problems.
Perks:Competitive payFull benefits plan (Dental/Vision) – after 1 monthCompetitive Group Insurance Benefit PlansCompany vehicle providedWellness programScholarship programCompany Pension Plan/ with Company MatchSTD/LTD BenefitsFamily environmentCompany provides laptop computer, cell phone, gas and mileageTraining reimbursement program407 transponders for sales visits only2- or 3-weeks’ vacation
Key ResponsibilitiesThis position is for a Commercial Appliance Service Technician. Previous experience in residential or commercial appliance repair is considered a strong asset.The technician will perform field service work involving the adjustment, alignment, assembly, calibration, inspection, lubrication, and testing of commercial kitchen and food preparation equipment.Diagnose and repair mechanical, electrical, and electronic systemsRead and interpret wiring diagrams and schematicsPerform troubleshooting with minimal supervisionDeliver exceptional customer service in a client-focused environmentStrong electrical knowledge, mechanical aptitude, and problem-solving skills are essential.The successful candidate will be comfortable working independently and interacting directly with customers.
Additional DutiesAssist colleagues with equipment installations and major repairsParticipate in technical training sessions, including classroom and field-based trainingSupport the sales team in securing service contracts and preventative maintenance agreementsAssist with product demonstrations as required
Qualifications & SkillsBilingual French and English (spoken and written)Diploma of Vocational Studies (DVS) in Electromechanics or Industrial MechanicsStrong mechanical, electrical, and electronic skills2–3 years of relevant experience (asset)Must be able to read schematics & manuals in EnglishAbility to learn new technologies quicklyValid driver’s license with an acceptable driving recordAbility to travel to the United States for training purposesExcellent verbal, written, and interpersonal communication skillsWell-organized, reliable, self-motivated, and accountableStrong customer service orientationAble to attend training in Troy and Calgary
Bilingual Field Service TechnicianFull-time, Permanent
Location: North of Montreal, Central Montreal, South ShoreTravel - Spending about 90% of time on the road and going home. No overnight.Hours: 40 hr. work week + potential overtimeBase salary: $25 - $40/per hour – based on experience
Company information:Our client is the leading supplier of equipment, systems and service in the food industry, Offering the broadest line of equipment including cooking, food preparation, refrigeration, bakery systems, ware washing and waste systems, and weighing, wrapping and labeling systems.
Scope of Position:This position interfaces with other Service Technicians, Service Area Managers, Regional Service Manager, Parts Manager and Parts Department staff, Service Dispatchers, Service Data Entry staff and various Branch Sales and Service personnel in the resolution of equipment installations, equipment problems, Customer Relations and at times, Service Administration problems.
Perks:Competitive payFull benefits plan (Dental/Vision) – after 1 monthCompetitive Group Insurance Benefit PlansCompany vehicle providedWellness programScholarship programCompany Pension Plan/ with Company MatchSTD/LTD BenefitsFamily environmentCompany provides laptop computer, cell phone, gas and mileageTraining reimbursement program407 transponders for sales visits only2- or 3-weeks’ vacation
Key ResponsibilitiesThis position is for a Commercial Appliance Service Technician. Previous experience in residential or commercial appliance repair is considered a strong asset.The technician will perform field service work involving the adjustment, alignment, assembly, calibration, inspection, lubrication, and testing of commercial kitchen and food preparation equipment.Diagnose and repair mechanical, electrical, and electronic systemsRead and interpret wiring diagrams and schematicsPerform troubleshooting with minimal supervisionDeliver exceptional customer service in a client-focused environmentStrong electrical knowledge, mechanical aptitude, and problem-solving skills are essential.The successful candidate will be comfortable working independently and interacting directly with customers.
Additional DutiesAssist colleagues with equipment installations and major repairsParticipate in technical training sessions, including classroom and field-based trainingSupport the sales team in securing service contracts and preventative maintenance agreementsAssist with product demonstrations as required
Qualifications & SkillsBilingual French and English (spoken and written)Diploma of Vocational Studies (DVS) in Electromechanics or Industrial MechanicsStrong mechanical, electrical, and electronic skills2–3 years of relevant experience (asset)Must be able to read schematics & manuals in EnglishAbility to learn new technologies quicklyValid driver’s license with an acceptable driving recordAbility to travel to the United States for training purposesExcellent verbal, written, and interpersonal communication skillsWell-organized, reliable, self-motivated, and accountableStrong customer service orientationAble to attend training in Troy and Calgary
Bilingual Bulk Driver - LavalFull-Time, Permanent
Location: Laval, QCHours: 5:30 AM until deliveries are completedSalary: $33/hr. + 7% BonusDepartment: Supply Chain – Distribution and WarehouseReporting Manager: Distribution ManagerTRAINING PERIOD UP TO SIX MONTHS FROM HIRE DATE
Job Summary:The primary objective of the Bulk Driver is to safely and efficiently transport and unload bulk goods between company and the client.
PERKS:Day 1: Company paid individual or family benefitDay 1: 6% company contribution to pension planFull-time, permanent position with a highly competitive total compensation package, commensurate with experience6% bi-weekly employer contribution to the company pension planPaid vacation and floater days to support work-life balanceA vibrant, inclusive workplace culture that loves to celebrate its people, with:o BBQso Ticket giveaways for sporting eventso Holiday parties and cultural celebrationso Food trucks and ice cream dayso Lunch & Learns
Key Accountabilities:Liaise with dispatcher and organize daily packaged goods & bulk shipments using the fleet of trucks.Perform all required bulk, package and warehouse duties including lift truck operations.Long distance and overnight driving during multiple day deliveries may be required as may overtime due to run schedule, weather, or work volume.Receive and follow direction from management.Attend Safety and Compliance Seminars and constantly strive to maintain a safe working environment.
Key Competencies:Make bulk deliveries at customer sites.Assist the warehouse operator with loading and unloading the truck.Transport motor oil in both bulk and packaged formats.Deliver across the entire province of Quebec and to some customers in Ontario; routes may last 1 to 3 days.Perform daily truck inspections.Conduct pre-trip and post-trip vehicle inspections.Operate either a hybrid truck or a semi-trailer, depending on the delivery run.Start work at 5:30 a.m. and continue until all deliveries are completed.Complete approximately eight deliveries per day on average.Participate in overnight runs, with trips lasting up to three days in duration.Must be self-motivated, conscientious, and able to work well with othersAbility to manage workloads in a busy work environment and be flexible to change (flow to the work)Must be in good physical condition to adequately manage physical aspects of tasksAbility to work independently and be self-driven without supervisionTakes responsibility to “own the job” and demonstrates integrity in all aspects of the workTeam player who demonstrates respect for others and is performance driven to achieve departmental goals and objectivesExceptional communication skills with a focus on customer serviceSuperior analytical and rationalization skillsFamiliarity and comprehension of all work instructions and standard operating proceduresAbility to work overtime on a daily basis or as may be required due to run schedule, weather, or work volume.
Education / Experience:Bilingual French and English communication skills. (Intermediate English). You must be fluent in French for this position.AZ or Class 1 License and a clear Driver abstractRelevant driving experience required. Experience in or ability to deliver bulk oil.Lift truck experience with valid lift truck training or ability to obtainGood reading comprehension, writing and mathematical skillsMinimum 2 to 3 years of professional driving experience preferred.Must be able to travel up to 3 days across the province of Quebec and Ontario.Experience driving semi-trailer trucks is ideal.Reliability, punctuality, and strong attention to detail.Ability to work well in a team and demonstrate strong communication skills.Required to successfully pass an aptitude test to demonstrate the required competency level and demonstrate continuing competency in the positionAbility to maintain/acquire proficiency in relevant regulatory training and certifications as required by position such as, but not limited to, WHMIS, Canadian Transportation of Dangerous Goods (TDG)Must have, or be able to acquire, the skills required to successfully demonstrate basic PC skills (MS Suite and Axapta) and proficiency in internet navigationComprehensive geographical knowledge of the province, especially main highways and major cities currently serviced by the fleet.
Working Conditions:All required PPE must be worn while performing tasksOut of City travel and overnight stays during multiple day deliveries is a requirementHours of work may vary according to operational needs such as vacations, absences, and fluctuating workloads
Bilingual Bulk Driver - LavalFull-Time, Permanent
Location: Laval, QCHours: 5:30 AM until deliveries are completedSalary: $33/hr. + 7% BonusDepartment: Supply Chain – Distribution and WarehouseReporting Manager: Distribution ManagerTRAINING PERIOD UP TO SIX MONTHS FROM HIRE DATE
Job Summary:The primary objective of the Bulk Driver is to safely and efficiently transport and unload bulk goods between company and the client.
PERKS:Day 1: Company paid individual or family benefitDay 1: 6% company contribution to pension planFull-time, permanent position with a highly competitive total compensation package, commensurate with experience6% bi-weekly employer contribution to the company pension planPaid vacation and floater days to support work-life balanceA vibrant, inclusive workplace culture that loves to celebrate its people, with:o BBQso Ticket giveaways for sporting eventso Holiday parties and cultural celebrationso Food trucks and ice cream dayso Lunch & Learns
Key Accountabilities:Liaise with dispatcher and organize daily packaged goods & bulk shipments using the fleet of trucks.Perform all required bulk, package and warehouse duties including lift truck operations.Long distance and overnight driving during multiple day deliveries may be required as may overtime due to run schedule, weather, or work volume.Receive and follow direction from management.Attend Safety and Compliance Seminars and constantly strive to maintain a safe working environment.
Key Competencies:Make bulk deliveries at customer sites.Assist the warehouse operator with loading and unloading the truck.Transport motor oil in both bulk and packaged formats.Deliver across the entire province of Quebec and to some customers in Ontario; routes may last 1 to 3 days.Perform daily truck inspections.Conduct pre-trip and post-trip vehicle inspections.Operate either a hybrid truck or a semi-trailer, depending on the delivery run.Start work at 5:30 a.m. and continue until all deliveries are completed.Complete approximately eight deliveries per day on average.Participate in overnight runs, with trips lasting up to three days in duration.Must be self-motivated, conscientious, and able to work well with othersAbility to manage workloads in a busy work environment and be flexible to change (flow to the work)Must be in good physical condition to adequately manage physical aspects of tasksAbility to work independently and be self-driven without supervisionTakes responsibility to “own the job” and demonstrates integrity in all aspects of the workTeam player who demonstrates respect for others and is performance driven to achieve departmental goals and objectivesExceptional communication skills with a focus on customer serviceSuperior analytical and rationalization skillsFamiliarity and comprehension of all work instructions and standard operating proceduresAbility to work overtime on a daily basis or as may be required due to run schedule, weather, or work volume.
Education / Experience:Bilingual French and English communication skills. (Intermediate English). You must be fluent in French for this position.AZ or Class 1 License and a clear Driver abstractRelevant driving experience required. Experience in or ability to deliver bulk oil.Lift truck experience with valid lift truck training or ability to obtainGood reading comprehension, writing and mathematical skillsMinimum 2 to 3 years of professional driving experience preferred.Must be able to travel up to 3 days across the province of Quebec and Ontario.Experience driving semi-trailer trucks is ideal.Reliability, punctuality, and strong attention to detail.Ability to work well in a team and demonstrate strong communication skills.Required to successfully pass an aptitude test to demonstrate the required competency level and demonstrate continuing competency in the positionAbility to maintain/acquire proficiency in relevant regulatory training and certifications as required by position such as, but not limited to, WHMIS, Canadian Transportation of Dangerous Goods (TDG)Must have, or be able to acquire, the skills required to successfully demonstrate basic PC skills (MS Suite and Axapta) and proficiency in internet navigationComprehensive geographical knowledge of the province, especially main highways and major cities currently serviced by the fleet.
Working Conditions:All required PPE must be worn while performing tasksOut of City travel and overnight stays during multiple day deliveries is a requirementHours of work may vary according to operational needs such as vacations, absences, and fluctuating workloads
Director - Distribution OperationsFull-time, Permanent
Location: 100%On-site working between two locations: Etobicoke and Mississauga, future locationHours: No set hours for this positionSalary: Up to$190K + 15% BonusTravel: Frequent travel up to 40% across CanadaDepartment: Supply ChainReporting Manager: VP, Supply Chain
About Our ClientOur client is seeking a full-time Director - Distribution Operations. Reporting to Engineering and Facilities Manager. This role will support facility projects by providing technical expertise in design, planning and execution.
Why Join Our Client’s Team?Competitive Total Compensation — commensurate with your experience and contributions.Day-One Group Benefits — comprehensive health and dental coverage, plus $1,000/year for mental wellness support.6% Employer Contribution to the company pension plan (bi-weekly).$400 Annual Fitness & Wellness Reimbursement — applicable toward gym memberships, personal trainers, weight loss programs, golf lessons, and more.Educational Assistance — support for continued professional and personal development.Paid Time Off — vacation, floater, and community days.Community Involvement — the company proudly supports organizations such as Canadian Tire Jump Start, SickKids Hospital, Daily Bread Food Bank, and Women’s Habitat.Fun & Inclusive Culture — a vibrant workplace that celebrates its people with:o Company BBQso Ticket giveaways to sporting eventso Holiday parties and cultural celebrationso Food trucks and ice cream dayso Lunch & Learns
About the roleWe are seeking a highly organized and detail-driven Director, Distribution Operations. This position is based in Toronto and has overall responsibility for the physical movement of goods through Supply Chain and Sales Order Management. The Director will be leading and implementing initiatives that impact Transportation, Warehousing and Sales Order Management designed to improve cost to serve and/or service level. This role will provide national leadership for Supply Chain strategy, working in conjunction with Supply Chain Leadership, with a strong commitment to the organizations’ goals and values.
Key Responsibilities
Distribution Network:Accountable for management of all aspects of and finished goods transportation for the fleet of trucks, and Third-Party transportation providersDevelopment of policies/standards with Sales, Marketing and other functions to improve profitability and managing customer expectationsDetermine business requirements for and ensure there is enough capacity in Transportation, and Warehousing to support 95%+ In Full On Time (IFOT)Manage and maintain healthy relationships with all transportation service providersAccountable for management of all aspects of the cost, capacity and productivity of the national warehousing networkEnsure that the national warehousing network is able to meet future business requirementsManage and maintain healthy relationships with all Third-Party Warehousing service providersLeverage technology to improve the Supply Chain. Work with internal cross-functional stakeholders to prioritize improvements and systems changes.Unify and improve transportation planning nationally through active leadership of the processes and software tools used to load build and route plan outbound SO’s to maximize customer satisfaction and reduce our cost to serve.
GENERAL ACCOUNTABILITIES:Participate in developing, recommending and implementing the Supply Chain network strategy.Interact with all levels of Management providing effective communication and direction regarding Supply Chain initiatives.Key participant in budget process and cost reviews.
Key Competencies:Superior leadership and demonstration of ability to work with cross-functional groups to solve problems, improve processes, increase efficiencies and develop new business strategies.Strong working understanding of best practices in supply chain management, distribution and warehousing, transportation equipment, management, organization, planning, systems, safety, and regulatory environment.Exceptional project management skills including clear understanding and knowledge of project controls, management of change and project selection.Leadership level business acumen understanding financial and non-financial management information, data and key performance indicators.Leadership level understanding and demonstration of principles and practices concerning Health, Safety, Security and Environment, and regulatory compliance practices.Understands and delivers on Customer Service Orientation, Customer Insights, and Complaint Handling.
Direct Managerial / Supervisory Responsibility:Responsible for the supervision, evaluation, and development of Regional Supply Chain Managers. Direct reports are located in Toronto, Quebec, and Alberta, and the role includes regular travel to these regions.Providing direction, coaching/mentoring, and training to all members of your team.Create an environment that encourages personal and career development.Strong collaboration, influencing and partnering responsibilities with entire Leadership Team.
Education / Experience:Minimum of 10 years’ experience in Supply Chain Management, covering the following areas:o Strategy developmento Systems/ERPo Management of Change Leadershipo Strategic Demand Planning/Forecasting; Inventory Management, Logistics/Distribution Managemento Strategic Operations ManagementProfessional qualifications; minimum Undergraduate degree (Supply Chain, Science or engineering preferred)Exposure to different cultures and environmentsKnowledge of Lubricants, Fast Moving Consumer Goods (FMCG) or special chemical businessExperience in supply chain fundamentals (i.e. transportation, warehouse operations and sales order management)Well-developed skills in leadership, problem solving, communications, negotiations and planningExperience managing a variety of third-party contractors, suppliers, vendors and assets nationallyProven ability to work with a team of professionals located remotelyDemonstrated experience with a working knowledge in Logistics Safety, Storage & Handling Operations, Warehouse Operations, and Network Modeling & OptimizationDemonstrated capability in budgeting, planning and cross-functional relationship buildingDemonstrated excellence in customer experience management
Director - Distribution OperationsFull-time, Permanent
Location: 100%On-site working between two locations: Etobicoke and Mississauga, future locationHours: No set hours for this positionSalary: Up to$190K + 15% BonusTravel: Frequent travel up to 40% across CanadaDepartment: Supply ChainReporting Manager: VP, Supply Chain
About Our ClientOur client is seeking a full-time Director - Distribution Operations. Reporting to Engineering and Facilities Manager. This role will support facility projects by providing technical expertise in design, planning and execution.
Why Join Our Client’s Team?Competitive Total Compensation — commensurate with your experience and contributions.Day-One Group Benefits — comprehensive health and dental coverage, plus $1,000/year for mental wellness support.6% Employer Contribution to the company pension plan (bi-weekly).$400 Annual Fitness & Wellness Reimbursement — applicable toward gym memberships, personal trainers, weight loss programs, golf lessons, and more.Educational Assistance — support for continued professional and personal development.Paid Time Off — vacation, floater, and community days.Community Involvement — the company proudly supports organizations such as Canadian Tire Jump Start, SickKids Hospital, Daily Bread Food Bank, and Women’s Habitat.Fun & Inclusive Culture — a vibrant workplace that celebrates its people with:o Company BBQso Ticket giveaways to sporting eventso Holiday parties and cultural celebrationso Food trucks and ice cream dayso Lunch & Learns
About the roleWe are seeking a highly organized and detail-driven Director, Distribution Operations. This position is based in Toronto and has overall responsibility for the physical movement of goods through Supply Chain and Sales Order Management. The Director will be leading and implementing initiatives that impact Transportation, Warehousing and Sales Order Management designed to improve cost to serve and/or service level. This role will provide national leadership for Supply Chain strategy, working in conjunction with Supply Chain Leadership, with a strong commitment to the organizations’ goals and values.
Key Responsibilities
Distribution Network:Accountable for management of all aspects of and finished goods transportation for the fleet of trucks, and Third-Party transportation providersDevelopment of policies/standards with Sales, Marketing and other functions to improve profitability and managing customer expectationsDetermine business requirements for and ensure there is enough capacity in Transportation, and Warehousing to support 95%+ In Full On Time (IFOT)Manage and maintain healthy relationships with all transportation service providersAccountable for management of all aspects of the cost, capacity and productivity of the national warehousing networkEnsure that the national warehousing network is able to meet future business requirementsManage and maintain healthy relationships with all Third-Party Warehousing service providersLeverage technology to improve the Supply Chain. Work with internal cross-functional stakeholders to prioritize improvements and systems changes.Unify and improve transportation planning nationally through active leadership of the processes and software tools used to load build and route plan outbound SO’s to maximize customer satisfaction and reduce our cost to serve.
GENERAL ACCOUNTABILITIES:Participate in developing, recommending and implementing the Supply Chain network strategy.Interact with all levels of Management providing effective communication and direction regarding Supply Chain initiatives.Key participant in budget process and cost reviews.
Key Competencies:Superior leadership and demonstration of ability to work with cross-functional groups to solve problems, improve processes, increase efficiencies and develop new business strategies.Strong working understanding of best practices in supply chain management, distribution and warehousing, transportation equipment, management, organization, planning, systems, safety, and regulatory environment.Exceptional project management skills including clear understanding and knowledge of project controls, management of change and project selection.Leadership level business acumen understanding financial and non-financial management information, data and key performance indicators.Leadership level understanding and demonstration of principles and practices concerning Health, Safety, Security and Environment, and regulatory compliance practices.Understands and delivers on Customer Service Orientation, Customer Insights, and Complaint Handling.
Direct Managerial / Supervisory Responsibility:Responsible for the supervision, evaluation, and development of Regional Supply Chain Managers. Direct reports are located in Toronto, Quebec, and Alberta, and the role includes regular travel to these regions.Providing direction, coaching/mentoring, and training to all members of your team.Create an environment that encourages personal and career development.Strong collaboration, influencing and partnering responsibilities with entire Leadership Team.
Education / Experience:Minimum of 10 years’ experience in Supply Chain Management, covering the following areas:o Strategy developmento Systems/ERPo Management of Change Leadershipo Strategic Demand Planning/Forecasting; Inventory Management, Logistics/Distribution Managemento Strategic Operations ManagementProfessional qualifications; minimum Undergraduate degree (Supply Chain, Science or engineering preferred)Exposure to different cultures and environmentsKnowledge of Lubricants, Fast Moving Consumer Goods (FMCG) or special chemical businessExperience in supply chain fundamentals (i.e. transportation, warehouse operations and sales order management)Well-developed skills in leadership, problem solving, communications, negotiations and planningExperience managing a variety of third-party contractors, suppliers, vendors and assets nationallyProven ability to work with a team of professionals located remotelyDemonstrated experience with a working knowledge in Logistics Safety, Storage & Handling Operations, Warehouse Operations, and Network Modeling & OptimizationDemonstrated capability in budgeting, planning and cross-functional relationship buildingDemonstrated excellence in customer experience management
Bilingual Trade Services Administrator5 Bilingual Positions Available 1 English Positions Available
Location: Toronto Location preferred, or Montreal or Vancouver Candidates MUST work Eastern Time Zone business hours everyday if living in Vancouver Environment: Hybrid - Currently 1 day/week in the office, soon to be 2 days/week, typically Mon & Tues Can go up to 3 times we week.Days: Monday to Friday Shifts: Pacific Standard Time: 7:00 am to 4:00 pm , 7:00 am-3:00 pm, 7:30am – 3:30pm or 8:00 am to 4:00 pm Shifts: Eastern Standard Time: 9:00 am – 5:00 pm - 30-minute lunch Salary: $46,000 - $55,000 CAD annually. (Potential for higher salary if experienced) Type: Full time, Permanent Reporting: Reporting to the Supervisor, Trade Services
Company Overview:This leading wealth management organization is focused on improving Canadians’ financial well-being. They are an investment services provider for the Canadian financial industry, valuing leadership, innovation, partnership, responsibility, and community, and our culture sets them apart.
Perks: Here, you will find a dynamic and inclusive culture that rewards innovation and celebrates success. Here are a few things that set us apart:Competitive compensation package that rewards and recognizes individual contributionsExcellent health, dental and insurance benefits to meet the diverse needs of our employeesGenerous vacation time, fitness benefit, parental leave top-up optionsMatching contributions to our retirement programCommitment to the continuous improvement of our staff through learning & development and an education assistance programRegular social events to foster teamwork
The Opportunity:We’re looking for a Bilingual Trade Services Administrator to join our Trade Services team. The Bilingual Trade Services Administrator is responsible for the processing and settlement of mutual fund trades and GIC’s, completing trade corrections, adhering to regulatory standards and internal standards to meet necessary deadlines and using reasonable judgement to resolve problems in their daily tasks.
Responsibilities:This role is a problem solver, resolving transactions and trade-related issues with mutual fundsThe team handles trade transactional functions for all platformsEnsure daily settlement totals match the central depositoryMaintain daily settlement reports, and request money movement for transaction settlement Monitor rejections for trades and transactions, identify any issues and correct them on the system or advise the Credit Union of the corrections requiredProcess GIC purchases, settlements, reconciliations and maturitiesProcess Pool fund trades and settlements within specified SLAsReview and complete financial and non-financial adjustments Review requests for completeness and accuracy, communicating with internal and partner staff to verify and confirm details if necessaryCommunicating with Mutual Fund Companies via Letter of Indemnity, email, or phone call, to correct and resolve issuesRespond to faxes received from Fund Companies and Credit Unions in a timely manner Respond to queries from other Aviso departments in a timely mannerSupport external and internal partners using the most efficient processing methods and recommending solutions for timely and accurate issue resolutionIncludes clearing and settlement for mutual funds, segregated funds, GICs, pooled funds. Looking after trade adjustments and responding to escalated enquiriesFixing mistakes by advisors or other departments or rejections that come back from fund companies. Receive issues via Dataphile, emails, and OSM (our internal problem log application)Each issue requires gathering details from others to determine the resolution and communicating with other internal departments and external fund managers to resolve problemsIncludes writing letters, emails, phone calls with 3rd parties as appropriate and taking calls from financial advisors
Qualifications:Your experience and skills:Fluency (written and spoken) in English and French is required to effectively communicate with partners, clients, and colleagues across CanadaPost-secondary education or professional development in a related field is an assetMinimum 1 years’ experience in the Operations team of a Financial Services firm, preferably Transaction Services relatedSuccessful completion of the Canadian Securities Course or IFIC Operations course would be an assetDataphile, Fundserv, and Capital Markets experience is an assetAbility to work independently to achieve the required objectives, within company and regulatory requirementsA creative and adaptable approach to solving problemsSelf-motivated and results drivenStrong attention to detail and accuracy Proven ability to work well under pressure and in a fast-paced environmentStrong customer service orientationStrong organizational, time management and administrative skills Proven decision-making, prioritizing, and interpersonal skills with the ability to establish and maintain effective working relationships with various levels of management and staffIntermediate Excel and Microsoft Office Knowledge
