When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Dix Hills Job ID 2025-223803 JOB OVERVIEW "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."- Sunrise Leader The Resident Care Coordinator (RCC) is responsible for providing overall leadership and management of the Assisted Living, Terrace Club and/or Reminiscence Neighborhoods to which they are assigned. Responsibilities include but are not limited to participating in the evaluation of and service planning for residents, leading the care manager team in the provision of high quality, safe care to residents, collaborating with the Resident Care Director (RCD) when residents require care that is clinical in nature, and creating staffing and scheduling plans for the care manager team. The RCC assists in the recruiting, hiring, and training of team members, and is responsible for team member recognition, engagement and performance management and evaluations. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed below: Plans, organizes, develops, and leads the overall operation of the Assisted Living, Terrace Club and/or Reminiscence Neighborhood(s) in accordance with federal, state/provincial, local laws and Sunrise Senior Living standards, guidelines, and policies. Participates in resident evaluation and contributes to the development of resident Service Plans (SP). Maintains appropriate staffing levels and creates daily assignments based on the resident evaluations and assigned levels of care. Schedules and leads the move-in meeting with the new resident and family to discuss the resident care needs and preferences and the proposed Service Plan; coordinates with the Resident Care Director (RCD) when there are clinical care and training needs. Recognizes changes in resident condition, takes appropriate action including making appropriate notifications. Appropriately accesses, uses, and documents actions in Sunrise systems including, but not limited to the electronic health record (Sunrise Care Connect), iCIMS, new resident portal, OnShift, etc. Participates in the community’s weekly Interdisciplinary Team (IDT) meeting to review and discuss selected residents and any changes in care needs or Service Plan interventions. Partners with the Activities & Volunteer Coordinator (AVC) when activities are scheduled in the neighborhood to assure resident participation. Facilitates care manager involvement in activities as staffing allows. Partners with the Dining Services Coordinator (DSC) when special events are planned for residents. Monitors the resident dining experience. Engages in strong proactive communication with families on a monthly basis, at a minimum, to provide information on changes in condition or updates on the resident’s life in the community. Communicates with physicians and all support services as appropriate. Responsible for developing resident schedules for bathing, laundry, and housekeeping services. Conducts monthly Lead Care Manager Meetings. Quality Assurance and Regulatory Compliance: Follows all federal, state/provincial, and local laws and regulations and Sunrise standards as they pertain to resident care and services. Strives for excellence in quality care and service delivery, participates in the community QAPI meetings and Performance Improvement Plan committees as required. Follows all approved plans of correction to assure ongoing regulatory compliance. Maintains a thorough knowledge of current and evolving state laws and regulations, policies and procedures related to resident care and community operations and ensures compliance. Partners with leadership team to ensure community is in compliance with OSHA requirements. Assists in the leadership and promotion of all Sunrise policies and programs related to resident care, quality, safety, and risk management. Financial Management: Explains and discusses the value of Sunrise’s products and services for our residents, families, team members and targeted referral sources. Assists the Executive Director (ED) in completing the annual community budget, as needed. Understands and manages the department budget to include labor and other expenses and can discuss its impact on the overall community budget. Reviews monthly financial information and implements plans of action for deficiencies. Processes and submits monthly expenses and budget data timely per Sunrise policies and internal business controls. Coordinates with the community team to achieve maximum staff economies and cross training when appropriate. Understands the internal cost associated with Sunrise resident care programs (e.g., care levels, medication program, continence products). Training, Leadership and Team Member Development: Performs overall management of the department, including but not limited to, recruiting, hiring, training, coaching and performance improvement. Provides training to care manager staff related to their job responsibilities and resident activities of daily living. Partners in the delivery of Sunrise University, onboarding, and annual training, as needed. Achieves stated Team Member Engagement goals and actively leads in engagement improvement initiatives as needed. Completes team member staffing and scheduling according to operational and budgetary guidelines. Reviews timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid. Conducts timely performance appraisals with meaningful conversations. Holds team accountable and corrects actions when necessary and documents conversations and actions taken. Attends regular community meetings including, but not limited to, Stand Up, Cross Over, Department Head, Town Hall, QAPI, IDT, and others as required by the ED. Keeps abreast of professional developments in the field by reading, attending conferences and training. Maintains compliance in assigned required training as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. One (1) year experience in assisted living, long term care or hospital industries or experience/exposure to the memory impaired senior population, preferred. One (1) year supervisory and management experience including hiring staff, coaching, performance management, daily operations supervision, discipline, and counseling, preferred. College degree and management experience may be required per state regulations. Ability to manage multiple priorities. Ability to delegate assignments to appropriate individuals based on their skills, roles, and interests. Possess written and verbal skills for effective communication and the ability to facilitate small group presentations. Competent in organizational and time management skills. Demonstrates good judgment, problem solving and decision-making skills. Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications. Ability to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times. As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). #J-18808-Ljbffr
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
COMMUNITY NAME
Sunrise of Killarney
Job Overview
"It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them – we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"
At Sunrise, our Associate Director of Sales is responsible for supporting and assisting the Sales & Marketing team in achieving the Community’s sales and revenue goals.
Responsibilities
Assisting the Director of Sales in managing the community’s sales & marketing database Maintaining appropriate sales collateral Coordinating and obtaining all required move-in paperwork and preparing the resident’s Administrative file Conducting resident’s orientation and ensuring each resident’s move-in to their new home at Sunrise is smooth and successful following our Sunrise shared values May include conducting presentations with customers
Qualifications
One (1) year experience in a sales administrative support role (preferred) Previous customer service experience including demonstration of customer service skill set Ability to handle multiple priorities Possess excellent communication skills, including phone, written and verbal skills for effective communication and the ability to facilitate small group presentations Competent in organizational and time management skills Demonstrates good judgment, problem solving and decision making skills Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) The ability to work a flexible schedule that may include evenings and weekends
About Sunrise
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.
We Also Offer Benefits And Other Compensation That Include
Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements
Compensation Disclaimer
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Accessibility For Ontarians With Disabilities Act
Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact #J-18808-Ljbffr
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Burlington Job ID 2024-220607 JOB OVERVIEW "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."- Sunrise Leader The Executive Director is responsible for overall leadership, management, and success of their community. These responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure maximization of revenue and our market position. At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence; we strive to provide care & services to seniors better than anyone. The Executive Director is expected to create, in alignment with our mission and values, a positive atmosphere in the community for residents, family and friends, and all team members. RESPONSIBILITIES & QUALIFICATIONS Responsibilities As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed below: Inspiring Others: Motivates individuals toward higher levels of performance that are aligned with the organization’s vision and values. Communicates a clear, customer focused vision, based upon a Resident Centered Model of care. Models a strong belief in mission, vision, and purpose. Clearly articulates, in words and behavior, the Sunrise Shared Values, Principles of Service, the Sunrise Team Credo and the Leaders Serve Hallmarks. Guiding Team Success: Using appropriate methods and a flexible interpersonal style, builds, motivates, and guides a cohesive team to complete team goals. Provides clear direction and structure for the team in order to support their success. Effectively manages the talent selection process by utilizing Sunrise best practices and resources. Embraces workforce diversity. Establishes stretch but realistic team goals and motivates the team to work together to achieve them. Shares important and relevant information with the team. Ensures consistent and timely orientation and ongoing training is delivered to team members. Focuses on building team engagement by providing team building opportunities, addressing team member concerns, and guiding the team in conflict resolution. Promotes the Employee Assistance Program (EAP) as a resource for team members. Researches and resolves Hotline Call Reports timely and effectively. Coaching and Developing Others: Provides feedback, instruction, and development guidance to help others excel in their current or future job responsibilities and plans and supports the development of individual skills and abilities. Conveys performance expectations and provides timely feedback to ensure performance standards are met. Holds effective 1:1 meetings with direct reports. Provides feedback and counsels on a continuous basis. Supports team members’ career growth by having regular development-focused conversations. Utilizes and promotes Sunrise’s development programs as appropriate to prepare high-potential team members for future roles. Actively builds a qualified, internal pipeline for community roles and strives to promote internal team members to key leadership positions. Maintains compliance in assigned required training as applicable to this role to ensure that Sunrise standards are always met. Creating a Culture of Trust: Fosters a work environment that encourages people to act with integrity and treat each other and their ideas with respect, creates and protects a high-trust environment by setting an example, advocates for others in the face of challenges, removes barriers to trust, and rewards others for demonstrating behaviors that cultivate trust. Demonstrates personal integrity and sets an example by being honest, keeping commitments and behaving consistently. Establishes and sustains trusting relationships by accurately perceiving and interpreting own and others' emotions. Listens and responds with empathy. Treats people with dignity, respect, and fairness. Creates an environment that results in team members sharing positive feedback related to trust on annual engagement surveys. Encourages disclosure and facilitates an open exchange of ideas. Advocates for both team members and residents. Provides frequent and consistent communication with team, residents, and the community. Leading Change: Drives organizational and cultural changes needed to achieve strategic objectives, catalyzes new approaches to improve results by transforming organizational culture, systems, or products/services, and helps others overcome resistance to change. Identifies change opportunities that lead to improved customer service, efficiencies, cost reduction, and team member engagement. Creates momentum by explaining the purpose of change, taking action, and encouraging others to take action to improve organizational culture, processes, or products/services. Facilitates transition for team members by helping them overcome resistance, seeking their ideas and feedback, and demonstrating sensitivity to concerns. Customer Focus: Ensures that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities, crafts and implements service practices that meet customers’ and own organization’s needs and promotes and operationalizes customer service as a value. Achieves outstanding customer engagement and team member engagement survey results, realizing that this is key to achieving customer engagement. Leads the development and regular review of the engagement improvement plan. Effectively resolves customer concerns through consistent use of the problem resolution program. Holds consistent, effective Resident Council meetings. Achieves customer referrals on a regular, recurring basis and strives to be above the company average. Ensures that the leadership team interacts with residents. Maintains a commitment to say “YES” and the courage to say “NO” only when absolutely needed. Strives for minimal loss of residents to competitors, with a declining trend that is below company average. Quality Assurance and Regulatory Compliance: Strives for excellent quality care and service delivery and institutes and ensures corrective action in a timely manner. Reviews customer and secret shopper surveys and acts accordingly by instituting appropriate corrective actions in a timely manner. Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents and ensures compliance. Acts as the Community Privacy Representative. Ensures all resident administrative files are well maintained, current and in compliance with state Regulations. Follows up on issues identified in the regional team site visit report. Follows up on mock survey process. Ensures community is in compliance with OSHA requirements. Provides leadership and promotion of the Sunrise Safety and Risk Management policies. Reviews all incident reports and ensures corrective actions are in place in a timely manner. Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS) and Lockout Tagout procedures. Family Services: Maintains monthly proactive communication with resident’s family members or responsible parties via calls, care plan meetings, letters from the Executive Director, etc. Oversees the planning of an in-house family event monthly. Encourages family involvement via Volunteer Programs. Makes self available to residents and their families. Ensures implementation and maintenance of a family support program. Ensures Family Service Meetings are happening regularly according to Sunrise policy. Ensures Sunrise Wellness and Resident Care systems are implemented and followed. Business Development and Top Line Growth: Demonstrates the ability to identify and build relationships within the local area that drives business into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieving appropriate market position. Spends one hour weekly with the Director of Sales (DOS), coaching as the DOS makes database contact calls. Ensures that the DOS is using selling skills terminology in lead management and customer relations database and achieving benchmark sales effectiveness metrics, new leads, IPP’s/SPP’s and sales. Spends five minutes per day, performing post call reviews of DOS’s in-person presentations. Holds DOS accountable for the community’s daily contact goal. Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned and is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins. Holds DOS and other community leaders accountable for a predetermined number of quality visits and establishes appropriate referral sources, resulting in move-ins from referrals approaching company best practice standards. Driving for Results: Sets high goals for personal and group accomplishment, uses measurement methods to monitor progress toward goals and works tenaciously to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. Meets NOI expectations. Meets occupancy expectations. Manages the P&L. Achieves and executes consistent labor schedules seven days a week. Achieves great resident retention through a focus on service. Actively participates in local business councils. Instills in team members a “whole community approach”. Drives ownership to the department leaders. Business Acumen: Uses one’s knowledge of economic, financial, market, and industry trends to understand and improve individual, work group, and/or organizational results and uses one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and/or tactics. Meets the financial targets with the goal to maximize the capital partners return. Thinks abstractly and makes things work when there is no absolute instruction and is able to adapt to business needs. Possesses functional knowledge of all operating programs including memory care, clinical, dining, and social programs. Makes accurate forecasts. Overcomes competitive obstacles. Understands market dynamics: What is our niche? What do we do better or worse than our competition? New service opportunities. Demographics – culture, income, ethnicity, size. Labor availability – overcome obstacles. Financial Management: Strives to improve profitability year over year in line with owner expectations. Prepares and adheres to the community budget. Ensures budgeted revenue is achieved or exceeded by maximizing occupancy and room rate. Reviews monthly financial statements and implements plans of action for deficiencies. Utilizes revenue management tools to effectively manage pricing to benchmarks including service level and other program margins and utilization. Effectively manages collections process. Manages variable and other productive labor to benchmarks, adjusting timely to occupancy and service level changes. Manages key, non-labor operating costs in line with budgeted levels. Processes and submits monthly expenses and budget data timely per Sunrise policies and internal business controls. Operational Decision Making: Secures and compares information from multiple sources to identify business issues and commits to an action after weighing alternative solutions against important decision criteria. Complies with all regulations and principles. Thinks past today (proactive). Learns from bad decisions. Encourages and rewards for prudent risk taking. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required: College degree preferred; degree and management experience may be required per state/provincial requirements. Administrator’s License / certification may be required per state/provincial requirements. Prior General Manager/Administrator experience focused on growing both top and bottom lines; required length determined by type of community. Previous management experience including hiring, coaching, performance management, daily operations supervision, and leading a team through change. Previous sales experience preferred, including building customer relationships, and resolving customer concerns. Passion for working with seniors. Demonstration of success in managing operating expenses. Ability to handle multiple priorities effectively. Ability to delegate assignments to the appropriate individuals. Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations. Proficient in organizational and time management skills. Demonstrates good judgment and problem solving and decision-making skills. Demonstration of proficiency in computer skills, Microsoft Office & Sunrise applications with the ability to learn new applications. As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety. Ability to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times. #LI-KT2 ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). #J-18808-Ljbffr
COMMUNITY NAME Sunrise of Killarney JOB OVERVIEW "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them – we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!" - Sunrise Team Member At Sunrise, our Associate Director of Sales is responsible for supporting and assisting the Sales & Marketing team in achieving the Community’s sales and revenue goals. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: Assisting the Director of Sales in managing the community’s sales & marketing database Maintaining appropriate sales collateral Coordinating and obtaining all required move-in paperwork and preparing the resident’s Administrative file Conducting resident’s orientation and ensuring each resident’s move-in to their new home at Sunrise is smooth and successful following our Sunrise shared values May include conducting presentations with customers Qualifications: One (1) year experience in a sales administrative support role (preferred) Previous customer service experience including demonstration of customer service skill set Ability to handle multiple priorities Possess excellent communication skills, including phone, written and verbal skills for effective communication and the ability to facilitate small group presentations Competent in organizational and time management skills Demonstrates good judgment, problem solving and decision making skills Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) The ability to work a flexible schedule that may include evenings and weekends #J-18808-Ljbffr
Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise at Beaconsfield / Maison de Vie Sunrise Beaconsfield JOB OVERVIEW "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."- Sunrise Leader At Sunrise, our Director of Sales is responsible for building relations and developing referrals. This is the key to success for this sales leadership opportunity. Keeping a pulse on local market conditions and potential referral sources can impact lead generation. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: Nurturing lead sources Organizing strategic marketing events on site to promote the Sunrise Story Delivering other creative tactics to convert leads to move-ins Training new team members as they gain experience on the Sunrise sales team Reinforce the community’s brand reputation and achieve maximum occupancy goals Qualifications: Demonstrated sales experience in senior living, hotel/hospitality or related healthcare environment preferred (i.e. hospital, skilled nursing, long term care, hospice, CCRC or home health) Previous sales experience and successful track record in identifying and building local relationships to drive business Excellent written and verbal communication skills, as well as the ability to facilitate small-group presentations Proven ability to effectively handle multiple priorities with exceptional organizational and time management skills Excellent customer service and interpersonal communication skills, as well as a deeply ingrained passion for seniors to successfully nurture relationships Schedule flexibility to work one weekend day per week (usually a Tuesday-Saturday schedule) as well as some evenings as necessary Computer proficiency with the Microsoft Office suite, as well as the ability to learn new applications; previous knowledge of a client relationship management tool for tracking leads preferred ABOUT SUNRISE Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will… Make a Difference Every Day We are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your Potential We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact #J-18808-Ljbffr
Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Sunrise at Beaconsfield / Maison de Vie Sunrise Beaconsfield "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."
- Sunrise Leader At Sunrise, our Director of Sales is responsible for building relations and developing referrals. This is the key to success for this sales leadership opportunity. Keeping a pulse on local market conditions and potential referral sources can impact lead generation. Responsibilities:
- Nurturing lead sources
- Organizing strategic marketing events on site to promote the Sunrise Story
- Delivering other creative tactics to convert leads to move-ins
- Training new team members as they gain experience on the Sunrise sales team
- Reinforce the community’s brand reputation and achieve maximum occupancy goals Qualifications:
-Demonstrated sales experience in senior living, hotel / hospitality or related healthcare environment preferred (i.e. hospital, skilled nursing, long term care, hospice, CCRC or home health)
- Previous sales experience and successful track record in identifying and building local relationships to drive business
- Excellent written and verbal communication skills, as well as the ability to facilitate small-group presentations
- Proven ability to effectively handle multiple priorities with exceptional organizational and time management skills
- Excellent customer service and interpersonal communication skills, as well as a deeply ingrained passion for seniors to successfully nurture relationships
- Schedule flexibility to work one weekend day per week (usually a Tuesday-Saturday schedule) as well as some evenings as necessary
- Computer proficiency with the Microsoft Office suite, as well as the ability to learn new applications; previous knowledge of a client relationship management tool for tracking leads preferred #LI-RF1 Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will… Make a Difference Every Day We are passionate about our mission - to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. I gnite Your Potential We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact
Sunrise of Mississauga "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"- Sunrise Team Member At Sunrise, our Care Manager is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living and reminiscence neighborhoods. Responsibilities:- Build meaningful relationships with a specified number of seniors and their families as you provide assistance with activities of daily living, attend to individual care needs and get to know their unique preferences and personalities- Notify management of changes in condition and recommend adjustments in the level of care and service- Assist residents in life skills and other life enriching activities as indicated on their individual profile- Blends a variety of multi-sensory experiences into the resident's day- Participates in the development of the Individualized Service Plans (ISP) and monthly updates- Responsible for their designated group of residents during the shift, knows where their residents are and physically checks on them throughout the shift.- Partners with community team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations.- Responds to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards- Invite, Encourage, Assist (IEA) residents in life skills and other life enriching activities as indicated on ISP and demographic profile- Committed to serving our residents and guests through our Principles of Services Qualifications:- Dedication to and passion to serve seniors with excellent customer service skills- Positive attitude, the flexibility to perform various duties in service to the residents and the ability to work in a team environment are keys to success- High School diploma/GED accepted and may be required per state regulations- In states where appropriate, must maintain certifications- Must be at least 18 years of age- Previous experience working with seniors preferred- Ability to make choices, decisions and act in the resident’s best interest- Possess written and verbal skills for effective communication and a level of understanding- Competent in organizational and time management skills- Demonstrate good judgment, problem solving and decision making skills Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will… Make a Difference Every DayWe are passionate about our mission - to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive CommunityThe care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your PotentialWe believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. We also offer benefits and other compensation that include:Medical, Dental, Vision, Life, and Disability PlansRetirement Savings PlansEmployee Assistant Program / Discount ProgramPaid time off (PTO), sick time, and holiday payDaily Pay offered to get paid within hours of a shift (offered in the U.S. only)Tuition ReimbursementIn addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.Some benefits have eligibility requirementsApply today to learn why Sunrise Senior Living is a certified Great Place to Work® Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact Talent.Acquisition@sunriseseniorliving.com
Sunrise of Richmond Hill "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"- Sunrise Team Member At Sunrise, our Concierge is responsible for providing excellent hospitality as they are the first impression for all visitors into the Sunrise community. The Concierge will be greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts. Responsibilities:- Monitoring the Bistro area for refreshments, music, cleanliness- General administrative duties- Welcoming and support the hospitality of a Sunrise community. Qualifications:- A high school diploma or GED is required- Proven experience in a customer service role is also required, having demonstrated excellent customer service, organizational and communication skills- You must have good judgment, problem solving and decision making skills as well as be an organized record keeper- Proficiency in computer skills to include the use of Microsoft Outlook, Word and Excel as well as the ability to learn new applications Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will… Make a Difference Every DayWe are passionate about our mission - to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive CommunityThe care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your PotentialWe believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. We also offer benefits and other compensation that include:Medical, Dental, Vision, Life, and Disability PlansRetirement Savings PlansEmployee Assistant Program / Discount ProgramPaid time off (PTO), sick time, and holiday payDaily Pay offered to get paid within hours of a shift (offered in the U.S. only)Tuition ReimbursementIn addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.Some benefits have eligibility requirementsApply today to learn why Sunrise Senior Living is a certified Great Place to Work® Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact Talent.Acquisition@sunriseseniorliving.com
Sunrise at Lonsdale Square "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"- Sunrise Team Member At Sunrise, our Wellness Nurse is responsible for our overall well being of our residents. Casual Wellness Nurse - RN Responsibilities:Identifies on-going needs and services of residents in promotion of the highest quality resident services to be delivered.Ensures proper follow through, assessment and documentation for residents with a change in health care services and status.Assists Resident Care Director (RCD) in conducting resident assessments at time of move in, 30 days post move in, semi-annually and with any change in status.Conducts monthly wellness visits for all residents.Assesses, monitors, and follows up with residents who have experienced any fall, accident, or incident; documents and reports as required and directed.Documents all pertinent information in the resident wellness file.Maintains communications with resident’s family and or responsible party to ensure medical needs for the resident are being met.Contacts resident’s attending physician when necessary and/or upon family request.Ensures weights and vital signs are obtained monthly for each resident.Assists in maintaining wellness files according to Sunrise policies and federal and state regulations.Maintains medical supplies and emergency kits for the community.Provides clinical support and assistance to community team members as needed.Understands and follows infection control practices.Partners with the RCD and community team to promote infection control standards including any resident testing, training, and skills checks.Understands and practices the proper method of attending to and disposing of and the possibility of exposure to blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials in compliance with universal care precautions.Regularly monitors each resident’s medication and treatment profile to ensure each medication and treatment is administered as ordered and documented accurately.Demonstrates and is knowledgeable in the following key quality improvement areas:Resident Centered Care ModelAPIEQuality Care Indicators and OutcomesActively participates in Sunrise Quality Assurance Meetings & Clinical MeetingsDemonstrates and is knowledgeable in the following key regulations:All Federal, State and Local resident care and services regulationsResident RightsResident Assessment/Evaluation process in accordance to state / province regulatory requirements Qualifications:Graduate of approved college / school of nursing.Maintains a current state license as a professional Registered Nurse (RN).Minimum of one (1) year experience in home health, assisted living, hospital, or long-term care environment.Demonstrates knowledge of nursing practices, techniques and methods applied to health and wellness resident care, and federal, state, and local regulations.Demonstrates knowledge of good assessment skills.Ability to handle multiple priorities.Possesses written and verbal skills for effective communication and the ability to teach and guide team members to provide quality clinical care.Competent in organizational, time management skills.Demonstrates good judgment, problem solving and decision-making skills.Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications.Ability to work weekends, evenings, and flexible hours, available to our customers at peak service delivery days and times Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will… Make a Difference Every DayWe are passionate about our mission - to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive CommunityThe care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your PotentialWe believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. We also offer benefits and other compensation that include:Medical, Dental, Vision, Life, and Disability PlansRetirement Savings PlansEmployee Assistant Program / Discount ProgramPaid time off (PTO), sick time, and holiday payDaily Pay offered to get paid within hours of a shift (offered in the U.S. only)Tuition ReimbursementIn addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.Some benefits have eligibility requirementsApply today to learn why Sunrise Senior Living is a certified Great Place to Work® Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Sunrise of Killarney The Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Responsibilities include but are not limited to administration of medications, documentation of medication administration and providing resident care while demonstrating the Mission for Sunrise Senior Living, “to champion the quality of life for all seniors” in accordance with federal, state/provincial, and local laws, standards, and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents. Responsibilities:As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:Medication Administration:Provides the highest degree of quality care and services by administering medication and treatments in a safe organized manner.Reviews, reads, notates, and initializes Daily Log to document and learn about pertinent information about residents.Receives medication updates from Resident Care Director (RCD) or Wellness Nurse.Administers, assists with, and observes medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse).Ensures that medications are passed according to times.Documents and initials as medications are given and ensures that appropriate documentation is completed for refusal or missed doses.Maintains confidentiality of all resident information including resident medication among other residents.Reports all resident concerns made while administering the medication to the RCD or Wellness Nurse.Restocks medication cart after all medication passes.Assists in checking medication regardless of packaging system.Assesses the residents to determine need for “as needed medication” and appropriately documents and reports to supervisor.Counts all narcotics with another Medication Care Manager (MCM) or Lead Care Manager (LCM) each shift.Maintains and cleans the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.Follows re-fill process for medications.Helps residents maintain independence and promotes dignity and physical safety of each resident adhering to the Sunrise Principles of Service.Strives to understand and respond to each resident with empathy, always remaining mindful of the resident’s unique communication patterns, history, and basic human needs.Practices routinely good standard care precautions of cleanliness, hygiene, and health.Resident Care Communications:Notifies RCD of any resident and/or family concerns through the LEAD process.Attends and actively participates in daily Cross Over meetings facilitated by the LCM.Participates in the development of the Individualized Service Plans (ISP)/Individualized Care Plans (ICP) and monthly updates.Risk Management and General Safety:Partners with community team to ensure community is in compliance with OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.Reports all accidents/incidents immediately.Reports all unsafe and hazardous conditions/equipment immediately.Ensures any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits and in compliance with fire codes.Complies with all infection control techniques, placement of bio-hazard containers, removal techniques, procedures, and policies.Understands and practices the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.Reports occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately.Ensures oxygen tanks are stored safely, exchanges guest/resident’s tanks when empty and monitors to make sure liters of oxygen are at prescribed levels.Training and Contributing to Team Success:Actively participates as a member of a team and commits to working toward team goals.Demonstrates in daily interactions with others, our Team Member Credo.Commits to serving our residents and guests through our Principles of Service.Contributes to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.Attends regular meetings; Town Hall, Department Team., Cross Over, Medication Technician., and others as directed by the Supervisor/Department Coordinator.Attends regular training by RCD and neighborhood coordinators.Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.High School diploma/GED accepted and may be required per state/provincial regulations.In states/provinces where appropriate, must maintain certifications.Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:CPR and First AidMust be at least 18 years of age.Previous experience working with seniors preferred.Desire to serve and care for seniors.Ability to make choices and decisions and act in the resident’s best interest.Ability to react and remain calm in difficult situations.Ability to handle multiple priorities.Possess written and verbal skills for effective communication and level of understanding.Demonstrates good judgment, problem solving and decision-making skills.As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance. Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will… Make a Difference Every DayWe are passionate about our mission - to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive CommunityThe care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your PotentialWe believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. We also offer benefits and other compensation that include:Medical, Dental, Vision, Life, and Disability PlansRetirement Savings PlansEmployee Assistant Program / Discount ProgramPaid time off (PTO), sick time, and holiday payDaily Pay offered to get paid within hours of a shift (offered in the U.S. only)Tuition ReimbursementIn addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.Some benefits have eligibility requirementsApply today to learn why Sunrise Senior Living is a certified Great Place to Work® Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact Talent.Acquisition@sunriseseniorliving.com
