Medical Writer (Medical Information Lead)Inizio Engage Canda is seeking a team of Medical Information Leads that is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders. The Medical Information Lead will be reporting to the Associate Business Unit Director, Contact Center Operations. The role is mainly remote.The Medical Information (MI) Lead is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders.You Will:Create and/or co-create and review medical content for patients, HCPs and payers to ensure scientific rigor, balance and impact, this includes field medical slides (Medical Science Liaisons and Managed Care Liaisons), and standard or complex medical information responses.As needed, provide medical review for scientific accuracy and provide input on the development/use of scientific and promotional materials consistent with approved client processes and policies (Product Review Committee (PRC), Reprint Dissemination Committee(RDC)) and in close partnership with client Medical Content Strategy Leads and MI leadership team to identify and address training needs of Medical Information and Communications staff, internal partners, or external vendors.Write, review, edit and deliver medical content for training purposes, as needed.Author and review US MI responses by identifying and summarizing complex scientific literature in a scientifically accurate, fair balanced, concise and compliant manner to help inform clinical decision-making by HCPs.Plan and maintain a robust product response MI database including launch readiness plans that meets the scientific needs of customersServe as subject matter expert for the Therapeutic Area and maintains in-depth product and therapeutic area knowledgePerform ongoing literature reviews and extracts complex data from scientific literature and arranges the data in an organized formatProvide clinical guidance and medical information to assist the resolution of escalated medical and/or access inquiries from the contact centerUtilize internal scientific narratives and employing creative data visualization techniques to the develop medical resources and tools, enhancing scientific engagement through compelling content practicesReview of complex and/or escalated MI casesReview derivative content and ensuring alignment with MI responses and compliant with relevant review and approval processTrack recurring queries and identify need for creation of new standard responsesProvide relevant stakeholders with actionable insights and recommendations based on knowledge of product/therapeutic areaCreate and/or update reference materials and data on file summariesContribute to departmental project/task assignmentsParticipate in cross-functional project teamsMaintain robust understanding of MI contact center processes and technologyLeverage expertise to support the quality and training initiatives for team members in partnership with leadership and or client, as appropriateEnsure that assigned projects are completed on scheduleLeadership Responsibilities: Understands how own contribution contributes to resultsUnderstands what the organization delivers and our position within a global contextBuilds a network of useful contacts to help get things done more efficientlyIs proactive and anticipatory with solutions to problems in the businessSeeks to stretch own capability, willing to operate outside of comfort zoneYou Have:Advanced Clinical/Science Degree (e.g., MD, PhD, PharmD, or equivalent)Excellent verbal, written and listening communication skills
Medical Writer (Medical Information Lead)Inizio Engage Canda is seeking a team of Medical Information Leads that is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders. The Medical Information Lead will be reporting to the Associate Business Unit Director, Contact Center Operations. The role is mainly remote.The Medical Information (MI) Lead is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders.You Will:Create and/or co-create and review medical content for patients, HCPs and payers to ensure scientific rigor, balance and impact, this includes field medical slides (Medical Science Liaisons and Managed Care Liaisons), and standard or complex medical information responses.As needed, provide medical review for scientific accuracy and provide input on the development/use of scientific and promotional materials consistent with approved client processes and policies (Product Review Committee (PRC), Reprint Dissemination Committee(RDC)) and in close partnership with client Medical Content Strategy Leads and MI leadership team to identify and address training needs of Medical Information and Communications staff, internal partners, or external vendors.Write, review, edit and deliver medical content for training purposes, as needed.Author and review US MI responses by identifying and summarizing complex scientific literature in a scientifically accurate, fair balanced, concise and compliant manner to help inform clinical decision-making by HCPs.Plan and maintain a robust product response MI database including launch readiness plans that meets the scientific needs of customersServe as subject matter expert for the Therapeutic Area and maintains in-depth product and therapeutic area knowledgePerform ongoing literature reviews and extracts complex data from scientific literature and arranges the data in an organized formatProvide clinical guidance and medical information to assist the resolution of escalated medical and/or access inquiries from the contact centerUtilize internal scientific narratives and employing creative data visualization techniques to the develop medical resources and tools, enhancing scientific engagement through compelling content practicesReview of complex and/or escalated MI casesReview derivative content and ensuring alignment with MI responses and compliant with relevant review and approval processTrack recurring queries and identify need for creation of new standard responsesProvide relevant stakeholders with actionable insights and recommendations based on knowledge of product/therapeutic areaCreate and/or update reference materials and data on file summariesContribute to departmental project/task assignmentsParticipate in cross-functional project teamsMaintain robust understanding of MI contact center processes and technologyLeverage expertise to support the quality and training initiatives for team members in partnership with leadership and or client, as appropriateEnsure that assigned projects are completed on scheduleLeadership Responsibilities: Understands how own contribution contributes to resultsUnderstands what the organization delivers and our position within a global contextBuilds a network of useful contacts to help get things done more efficientlyIs proactive and anticipatory with solutions to problems in the businessSeeks to stretch own capability, willing to operate outside of comfort zoneYou Have:Advanced Clinical/Science Degree (e.g., MD, PhD, PharmD, or equivalent)Excellent verbal, written and listening communication skills
Medical Writer (Medical Information Lead)Inizio Engage Canda is seeking a team of Medical Information Leads that is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders. The Medical Information Lead will be reporting to the Associate Business Unit Director, Contact Center Operations. The role is mainly remote.The Medical Information (MI) Lead is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders.You Will:Create and/or co-create and review medical content for patients, HCPs and payers to ensure scientific rigor, balance and impact, this includes field medical slides (Medical Science Liaisons and Managed Care Liaisons), and standard or complex medical information responses.As needed, provide medical review for scientific accuracy and provide input on the development/use of scientific and promotional materials consistent with approved client processes and policies (Product Review Committee (PRC), Reprint Dissemination Committee(RDC)) and in close partnership with client Medical Content Strategy Leads and MI leadership team to identify and address training needs of Medical Information and Communications staff, internal partners, or external vendors.Write, review, edit and deliver medical content for training purposes, as needed.Author and review US MI responses by identifying and summarizing complex scientific literature in a scientifically accurate, fair balanced, concise and compliant manner to help inform clinical decision-making by HCPs.Plan and maintain a robust product response MI database including launch readiness plans that meets the scientific needs of customersServe as subject matter expert for the Therapeutic Area and maintains in-depth product and therapeutic area knowledgePerform ongoing literature reviews and extracts complex data from scientific literature and arranges the data in an organized formatProvide clinical guidance and medical information to assist the resolution of escalated medical and/or access inquiries from the contact centerUtilize internal scientific narratives and employing creative data visualization techniques to the develop medical resources and tools, enhancing scientific engagement through compelling content practicesReview of complex and/or escalated MI casesReview derivative content and ensuring alignment with MI responses and compliant with relevant review and approval processTrack recurring queries and identify need for creation of new standard responsesProvide relevant stakeholders with actionable insights and recommendations based on knowledge of product/therapeutic areaCreate and/or update reference materials and data on file summariesContribute to departmental project/task assignmentsParticipate in cross-functional project teamsMaintain robust understanding of MI contact center processes and technologyLeverage expertise to support the quality and training initiatives for team members in partnership with leadership and or client, as appropriateEnsure that assigned projects are completed on scheduleLeadership Responsibilities: Understands how own contribution contributes to resultsUnderstands what the organization delivers and our position within a global contextBuilds a network of useful contacts to help get things done more efficientlyIs proactive and anticipatory with solutions to problems in the businessSeeks to stretch own capability, willing to operate outside of comfort zoneYou Have:Advanced Clinical/Science Degree (e.g., MD, PhD, PharmD, or equivalent)Excellent verbal, written and listening communication skills
Medical Writer (Medical Information Lead)Inizio Engage Canda is seeking a team of Medical Information Leads that is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders. The Medical Information Lead will be reporting to the Associate Business Unit Director, Contact Center Operations. The role is mainly remote.The Medical Information (MI) Lead is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders.You Will:Create and/or co-create and review medical content for patients, HCPs and payers to ensure scientific rigor, balance and impact, this includes field medical slides (Medical Science Liaisons and Managed Care Liaisons), and standard or complex medical information responses.As needed, provide medical review for scientific accuracy and provide input on the development/use of scientific and promotional materials consistent with approved client processes and policies (Product Review Committee (PRC), Reprint Dissemination Committee(RDC)) and in close partnership with client Medical Content Strategy Leads and MI leadership team to identify and address training needs of Medical Information and Communications staff, internal partners, or external vendors.Write, review, edit and deliver medical content for training purposes, as needed.Author and review US MI responses by identifying and summarizing complex scientific literature in a scientifically accurate, fair balanced, concise and compliant manner to help inform clinical decision-making by HCPs.Plan and maintain a robust product response MI database including launch readiness plans that meets the scientific needs of customersServe as subject matter expert for the Therapeutic Area and maintains in-depth product and therapeutic area knowledgePerform ongoing literature reviews and extracts complex data from scientific literature and arranges the data in an organized formatProvide clinical guidance and medical information to assist the resolution of escalated medical and/or access inquiries from the contact centerUtilize internal scientific narratives and employing creative data visualization techniques to the develop medical resources and tools, enhancing scientific engagement through compelling content practicesReview of complex and/or escalated MI casesReview derivative content and ensuring alignment with MI responses and compliant with relevant review and approval processTrack recurring queries and identify need for creation of new standard responsesProvide relevant stakeholders with actionable insights and recommendations based on knowledge of product/therapeutic areaCreate and/or update reference materials and data on file summariesContribute to departmental project/task assignmentsParticipate in cross-functional project teamsMaintain robust understanding of MI contact center processes and technologyLeverage expertise to support the quality and training initiatives for team members in partnership with leadership and or client, as appropriateEnsure that assigned projects are completed on scheduleLeadership Responsibilities: Understands how own contribution contributes to resultsUnderstands what the organization delivers and our position within a global contextBuilds a network of useful contacts to help get things done more efficientlyIs proactive and anticipatory with solutions to problems in the businessSeeks to stretch own capability, willing to operate outside of comfort zoneYou Have:Advanced Clinical/Science Degree (e.g., MD, PhD, PharmD, or equivalent)Excellent verbal, written and listening communication skills
Medical Writer (Medical Information Lead)Inizio Engage Canda is seeking a team of Medical Information Leads that is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders. The Medical Information Lead will be reporting to the Associate Business Unit Director, Contact Center Operations. The role is mainly remote.The Medical Information (MI) Lead is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders. You Will: Create and/or co-create and review medical content for patients, HCPs and payers to ensure scientific rigor, balance and impact, this includes field medical slides (Medical Science Liaisons and Managed Care Liaisons), and standard or complex medical information responses.As needed, provide medical review for scientific accuracy and provide input on the development/use of scientific and promotional materials consistent with approved client processes and policies (Product Review Committee PRC , Reprint Dissemination Committee RDC ) and in close partnership with client Medical Content Strategy Leads and MI leadership team to identify and address training needs of Medical Information and Communications staff, internal partners, or external vendors.Write, review, edit and deliver medical content for training purposes, as needed.Author and review US MI responses by identifying and summarizing complex scientific literature in a scientifically accurate, fair balanced, concise and compliant manner to help inform clinical decision-making by HCPs.Plan and maintain a robust product response MI database including launch readiness plans that meets the scientific needs of customersServe as subject matter expert for the Therapeutic Area and maintains in-depth product and therapeutic area knowledgePerform ongoing literature reviews and extracts complex data from scientific literature and arranges the data in an organized formatProvide clinical guidance and medical information to assist the resolution of escalated medical and/or access inquiries from the contact centerUtilize internal scientific narratives and employing creative data visualization techniques to the develop medical resources and tools, enhancing scientific engagement through compelling content practicesReview of complex and/or escalated MI casesReview derivative content and ensuring alignment with MI responses and compliant with relevant review and approval processTrack recurring queries and identify need for creation of new standard responsesProvide relevant stakeholders with actionable insights and recommendations based on knowledge of product/therapeutic areaCreate and/or update reference materials and data on file summariesContribute to departmental project/task assignmentsParticipate in cross-functional project teamsMaintain robust understanding of MI contact center processes and technologyLeverage expertise to support the quality and training initiatives for team members in partnership with leadership and or client, as appropriateEnsure that assigned projects are completed on scheduleLeadership Responsibilities: Understands how own contribution contributes to resultsUnderstands what the organization delivers and our position within a global contextBuilds a network of useful contacts to help get things done more efficientlyIs proactive and anticipatory with solutions to problems in the businessSeeks to stretch own capability, willing to operate outside of comfort zone You Have: Advanced Clinical/Science Degree (e.g., MD, Ph D, Pharm D, or equivalent)Excellent verbal, written and listening communication skills 3 or more years of relevant medical communication experience3 or more years of direct medical information and/or relevant medical affairs experience in the pharmaceutical industry, a clinical setting or equivalent background and experienceProficient in Google Workspace and Office 365Ability to work both independently and within a group settingResults oriented, excellent organizational skills and ability to work cross-functionally Our Benefits: Break paid between Christmas and New Years Health Benefits as of day 1 of employment Length of Service Awards Quarterly Star Awards Yearly Inizio Circle of Excellence Awards Referral bonusLibrary of online training courses About Inizio Engage: (Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. To learn more about Inizio Engage, visit us at: Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Medical Writer (Medical Information Lead)Inizio Engage Canda is seeking a team of Medical Information Leads that is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders. The Medical Information Lead will be reporting to the Associate Business Unit Director, Contact Center Operations. The role is mainly remote.The Medical Information (MI) Lead is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders. You Will: Create and/or co-create and review medical content for patients, HCPs and payers to ensure scientific rigor, balance and impact, this includes field medical slides (Medical Science Liaisons and Managed Care Liaisons), and standard or complex medical information responses.As needed, provide medical review for scientific accuracy and provide input on the development/use of scientific and promotional materials consistent with approved client processes and policies (Product Review Committee PRC , Reprint Dissemination Committee RDC ) and in close partnership with client Medical Content Strategy Leads and MI leadership team to identify and address training needs of Medical Information and Communications staff, internal partners, or external vendors.Write, review, edit and deliver medical content for training purposes, as needed.Author and review US MI responses by identifying and summarizing complex scientific literature in a scientifically accurate, fair balanced, concise and compliant manner to help inform clinical decision-making by HCPs.Plan and maintain a robust product response MI database including launch readiness plans that meets the scientific needs of customersServe as subject matter expert for the Therapeutic Area and maintains in-depth product and therapeutic area knowledgePerform ongoing literature reviews and extracts complex data from scientific literature and arranges the data in an organized formatProvide clinical guidance and medical information to assist the resolution of escalated medical and/or access inquiries from the contact centerUtilize internal scientific narratives and employing creative data visualization techniques to the develop medical resources and tools, enhancing scientific engagement through compelling content practicesReview of complex and/or escalated MI casesReview derivative content and ensuring alignment with MI responses and compliant with relevant review and approval processTrack recurring queries and identify need for creation of new standard responsesProvide relevant stakeholders with actionable insights and recommendations based on knowledge of product/therapeutic areaCreate and/or update reference materials and data on file summariesContribute to departmental project/task assignmentsParticipate in cross-functional project teamsMaintain robust understanding of MI contact center processes and technologyLeverage expertise to support the quality and training initiatives for team members in partnership with leadership and or client, as appropriateEnsure that assigned projects are completed on scheduleLeadership Responsibilities: Understands how own contribution contributes to resultsUnderstands what the organization delivers and our position within a global contextBuilds a network of useful contacts to help get things done more efficientlyIs proactive and anticipatory with solutions to problems in the businessSeeks to stretch own capability, willing to operate outside of comfort zone You Have: Advanced Clinical/Science Degree (e.g., MD, Ph D, Pharm D, or equivalent)Excellent verbal, written and listening communication skills 3 or more years of relevant medical communication experience3 or more years of direct medical information and/or relevant medical affairs experience in the pharmaceutical industry, a clinical setting or equivalent background and experienceProficient in Google Workspace and Office 365Ability to work both independently and within a group settingResults oriented, excellent organizational skills and ability to work cross-functionally Our Benefits: Break paid between Christmas and New Years Health Benefits as of day 1 of employment Length of Service Awards Quarterly Star Awards Yearly Inizio Circle of Excellence Awards Referral bonusLibrary of online training courses About Inizio Engage: (Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. To learn more about Inizio Engage, visit us at: Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Medical Writer (Medical Information Lead)Inizio Engage Canda is seeking a team of Medical Information Leads that is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders. The Medical Information Lead will be reporting to the Associate Business Unit Director, Contact Center Operations. The role is mainly remote.The Medical Information (MI) Lead is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders. You Will: Create and/or co-create and review medical content for patients, HCPs and payers to ensure scientific rigor, balance and impact, this includes field medical slides (Medical Science Liaisons and Managed Care Liaisons), and standard or complex medical information responses.As needed, provide medical review for scientific accuracy and provide input on the development/use of scientific and promotional materials consistent with approved client processes and policies (Product Review Committee PRC , Reprint Dissemination Committee RDC ) and in close partnership with client Medical Content Strategy Leads and MI leadership team to identify and address training needs of Medical Information and Communications staff, internal partners, or external vendors.Write, review, edit and deliver medical content for training purposes, as needed.Author and review US MI responses by identifying and summarizing complex scientific literature in a scientifically accurate, fair balanced, concise and compliant manner to help inform clinical decision-making by HCPs.Plan and maintain a robust product response MI database including launch readiness plans that meets the scientific needs of customersServe as subject matter expert for the Therapeutic Area and maintains in-depth product and therapeutic area knowledgePerform ongoing literature reviews and extracts complex data from scientific literature and arranges the data in an organized formatProvide clinical guidance and medical information to assist the resolution of escalated medical and/or access inquiries from the contact centerUtilize internal scientific narratives and employing creative data visualization techniques to the develop medical resources and tools, enhancing scientific engagement through compelling content practicesReview of complex and/or escalated MI casesReview derivative content and ensuring alignment with MI responses and compliant with relevant review and approval processTrack recurring queries and identify need for creation of new standard responsesProvide relevant stakeholders with actionable insights and recommendations based on knowledge of product/therapeutic areaCreate and/or update reference materials and data on file summariesContribute to departmental project/task assignmentsParticipate in cross-functional project teamsMaintain robust understanding of MI contact center processes and technologyLeverage expertise to support the quality and training initiatives for team members in partnership with leadership and or client, as appropriateEnsure that assigned projects are completed on scheduleLeadership Responsibilities: Understands how own contribution contributes to resultsUnderstands what the organization delivers and our position within a global contextBuilds a network of useful contacts to help get things done more efficientlyIs proactive and anticipatory with solutions to problems in the businessSeeks to stretch own capability, willing to operate outside of comfort zone You Have: Advanced Clinical/Science Degree (e.g., MD, Ph D, Pharm D, or equivalent)Excellent verbal, written and listening communication skills 3 or more years of relevant medical communication experience3 or more years of direct medical information and/or relevant medical affairs experience in the pharmaceutical industry, a clinical setting or equivalent background and experienceProficient in Google Workspace and Office 365Ability to work both independently and within a group settingResults oriented, excellent organizational skills and ability to work cross-functionally Our Benefits: Break paid between Christmas and New Years Health Benefits as of day 1 of employment Length of Service Awards Quarterly Star Awards Yearly Inizio Circle of Excellence Awards Referral bonusLibrary of online training courses About Inizio Engage: (Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. To learn more about Inizio Engage, visit us at: Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Navigateur de traitement Inizio Engage Canada est à la recherche d'une personne possédant de solides compétences en télé-communication et une connaissance de la réglementation de Santé Canada en matière de déclaration d'événements indésirables, qui lui permettra d'inscrire rapidement le patient à un programme de soutien aux patients. Le poste relève du Directeur des Opérations, Solutions Patient. Il s'agit d'un poste hybride travaillant à domicile et au siège social pour un contrat de 6 mois. Objectifs principaux : Responsable de l'inscription en temps utile du patient, du soignant ou du tuteur au programme de soutien au patient. Assurer la liaison entre le patient, le soignant ou le tuteur, et l'assureur ainsi que le professionnel des soins de santé en ce qui concerne la documentation requise pour une couverture de remboursement maximale, y compris la recherche de tous les assureurs publics et privés. Assurer un suivi proactif du dossier du patient afin de veiller à ce que le remboursement s'effectue dans les délais impartis. Effectuer et gérer les appels entrants et sortants de patients et prestataires de soins de santé pour effectuer des mises à jour et coordonner les services liés au programme d'aide aux remboursements. Documenter avec précision toutes les communications et téléverser tous les documents sources dans la base de données électronique du programme. Respecter les protocoles de gestion de cas particuliers au programme, y compris la collecte de données et le signalement des événements indésirables. Apporter un soutien aux patients en facilitant les démarches de remboursement auprès des assurances privées et/ou publiques. Participer à divers projets, programmés ou non, susceptibles d'être mis en œuvre à tout moment au sein du service. Respecter l'ensemble des politiques, procédures, règles de sécurité et réglementations en vigueur. Participer et assister à des cours de formation continue pour des produits ou des programmes précis, selon les besoins. Répondre aux appels entrants en fournissant l'information générale sur le programme et les services offerts ou orienter l'appelant vers l'associé ou le service approprié. Autres tâches et responsabilités selon les besoins et directives du gestionnaire. Spécifications du titulaire du poste : Diplôme d'études collégiales (DEC) exigé ; baccalauréat un atout. Parfaitement bilingue (français-anglais). Au moins deux ans d'expérience professionnelle dans un domaine connexe ; une à deux années d'expérience dans le domaine des médicaments et de l'information médicale sont un atout. Compétences efficaces en matière de communication et de télégestion Connaissance de la réglementation de Santé Canada en matière de signalement d'événements indésirables. Excellentes capacités de communication, tant à l'oral qu'à l'écrit Excellentes compétences informatiques, capacité à naviguer dans différents systèmes. Capacité à travailler efficacement dans un environnement d'équipe. Souplesse et capacité d'adaptation pour répondre aux besoins en matière de calendrier et d'organisation. À propos d' Inizio Engage Inizio Engage est un partenaire responsable stratégique, commercial et créatif spécialisé dans les soins de santé. Notre main-d'œuvre mondiale passionnée renforce l'expertise locale et les diverses compétences avec les données, la science et la technologie pour fournir des solutions d'implication sur mesure qui aident les clients à repenser leur façon d'interagir avec leurs patients, les payeurs, les individus et les fournisseurs afin d'améliorer les résultats des traitements. Notre mission est de travailler en partenariat avec nos clients, d'améliorer des vies en aidant les professionnels de soins de santé et les patients à obtenir les médicaments, les connaissances et le soutien dont ils ont besoin. Nous croyons en nos valeurs : Nous donnons à chacun les moyens d'agir, nous relevons les défis, nous travaillons ensemble, nous nous demandons ce qui se passerait si , nous faisons ce qu'il faut , et nous vous demanderons comment vos valeurs personnelles s'alignent avec ces valeurs. Pour en savoir plus sur Inizio Engage, visitez notre site : Treatment Navigator Inizio Engage Canada is seeking an individual with strong tele-communications skills and knowledge of Health Canada regulations for adverse event reporting that will allow them to provide timely enrolment of the patient into Patient Support Programs. The role reports to the Director of Operations, Patient Solutions. This is a hybrid role working from home and head office for a 6 month contract. Key Objectives:Responsible for the timely enrolment of the patient/ caretaker/guardian into the Patient Support ProgramLiaise with the patient/caretaker/guardian, insurer and healthcare professional regarding the documentation required for maximum reimbursement coverage, including the exploration of all public and private insurersProactively monitor the patient's file to ensure that reimbursement support is done in a timely mannerConduct outbound calls/ receive inbound calls from patients and healthcare providers to provide updates, coordinate program-related services on reimbursement navigation.Accurately document all communications and upload all source documents into the electronic program database.Adhere to program-specific case management protocols, including data collection and adverse event reporting.Provide support to patients by assisting with reimbursement navigation with private and/or public insurances.Assist with a variety of scheduled and unscheduled projects that may occur within the department at any given time.Comply with all appropriate policies, procedures, safety rules and regulations.Participate in and attend on-going training courses for specific products or programs as required.Respond to inbound calls providing general information regarding the program and the services offered or direct the caller to the appropriate associate or department.Other duties and tasks as required and assigned by the manager.Job Holder Specification:DEC is required; Bachelor degree is an assetFully Bilingual (French-English)Minimum of 2 years of related job experience; 1-2 years of Drug/Medical Information experience is a plusEffective communication and tele-management skillsKnowledge of Health Canada regulations for adverse event reportingExcellent communication skills, both verbal and writtenExcellent computer skills, can navigate through different systemAbility to wok effectively in a team environmentFlexible and adaptable to meet scheduling and organizational needs About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing , and we will ask you how your personal values align to them. To learn more about Inizio Engage, visit us at:
Medical Writer (Medical Information Lead)Inizio Engage Canda is seeking a team of Medical Information Leads that is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders. The Medical Information Lead will be reporting to the Associate Business Unit Director, Contact Center Operations. The role is mainly remote.The Medical Information (MI) Lead is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders. You Will: Create and/or co-create and review medical content for patients, HCPs and payers to ensure scientific rigor, balance and impact, this includes field medical slides (Medical Science Liaisons and Managed Care Liaisons), and standard or complex medical information responses.As needed, provide medical review for scientific accuracy and provide input on the development/use of scientific and promotional materials consistent with approved client processes and policies (Product Review Committee PRC , Reprint Dissemination Committee RDC ) and in close partnership with client Medical Content Strategy Leads and MI leadership team to identify and address training needs of Medical Information and Communications staff, internal partners, or external vendors.Write, review, edit and deliver medical content for training purposes, as needed.Author and review US MI responses by identifying and summarizing complex scientific literature in a scientifically accurate, fair balanced, concise and compliant manner to help inform clinical decision-making by HCPs.Plan and maintain a robust product response MI database including launch readiness plans that meets the scientific needs of customersServe as subject matter expert for the Therapeutic Area and maintains in-depth product and therapeutic area knowledgePerform ongoing literature reviews and extracts complex data from scientific literature and arranges the data in an organized formatProvide clinical guidance and medical information to assist the resolution of escalated medical and/or access inquiries from the contact centerUtilize internal scientific narratives and employing creative data visualization techniques to the develop medical resources and tools, enhancing scientific engagement through compelling content practicesReview of complex and/or escalated MI casesReview derivative content and ensuring alignment with MI responses and compliant with relevant review and approval processTrack recurring queries and identify need for creation of new standard responsesProvide relevant stakeholders with actionable insights and recommendations based on knowledge of product/therapeutic areaCreate and/or update reference materials and data on file summariesContribute to departmental project/task assignmentsParticipate in cross-functional project teamsMaintain robust understanding of MI contact center processes and technologyLeverage expertise to support the quality and training initiatives for team members in partnership with leadership and or client, as appropriateEnsure that assigned projects are completed on scheduleLeadership Responsibilities: Understands how own contribution contributes to resultsUnderstands what the organization delivers and our position within a global contextBuilds a network of useful contacts to help get things done more efficientlyIs proactive and anticipatory with solutions to problems in the businessSeeks to stretch own capability, willing to operate outside of comfort zone You Have: Advanced Clinical/Science Degree (e.g., MD, Ph D, Pharm D, or equivalent)Excellent verbal, written and listening communication skills 3 or more years of relevant medical communication experience3 or more years of direct medical information and/or relevant medical affairs experience in the pharmaceutical industry, a clinical setting or equivalent background and experienceProficient in Google Workspace and Office 365Ability to work both independently and within a group settingResults oriented, excellent organizational skills and ability to work cross-functionally Our Benefits: Break paid between Christmas and New Years Health Benefits as of day 1 of employment Length of Service Awards Quarterly Star Awards Yearly Inizio Circle of Excellence Awards Referral bonusLibrary of online training courses About Inizio Engage: (Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. To learn more about Inizio Engage, visit us at: Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Directeur (trice), développement des affaires / Director Business Development Inizio Engage Canada est à la recherche d’une personne dynamique pour pourvoir le poste de directeur du développement des affaires! Ce poste passionnant est essentiel à l’amélioration de notre position sur le marché et à l’atteinte d’objectifs financiers ambitieux. Le candidat idéal devra non seulement établir, maintenir et développer des relations avec des clients clés, mais aussi identifier et saisir activement de nouvelles occasions d’affaires. En tant que membre essentiel de notre équipe de développement des affaires, vous collaborerez étroitement avec les dirigeants des unités opérationnelles pour soutenir et propulser notre stratégie de développement des affaires au Canada. Comme nous visons l’excellence en matière de développement des affaires, il s’agit d’un poste hybride qui fait appel à l’engagement sur le terrain et en présentiel, au travail à distance et à une présence occasionnelle au bureau. Objectifs principaux : Contacter de nouveaux clients potentiels en se concentrant sur l’augmentation du nombre de clients qu’Inizio Engage soutient à travers tous les services d’Inizio Engage Canada. Travailler en partenariat avec les équipes de développement des affaires et de gestion des comptes. Suivre et communiquer les progrès réalisés par rapport aux plans des comptes clients. Identifier et entretenir des relations avec des clients potentiels. Préparer et présenter les capacités d’Inizio Engage. Connaître en profondeur les services d’Inizio Engage. Amorcer le processus de nouveaux contrats-cadres de services et de propositions. Devenir un membre actif de l’équipe du développement des affaires. Travailler en partenariat avec les gestionnaires de comptes pour assurer la transition des comptes. Collaborer avec les gestionnaires de comptes pour formuler des recommandations stratégiques. Superviser tous les nouveaux comptes et les comptes en croissance. Fournir un retour d’information sur des sujets comme les concurrents et les conditions du marché. Spécifications du titulaire du poste : Posséder un B.A./B.S. ou un diplôme de niveau supérieur. Parfaitement bilingue en français et en anglais (oral et écrit). Expérience confirmée dans l’utilisation d’une approche de vente de solutions. Au moins 5 à 7 ans d’expérience dans la vente sur le terrain. Excellentes aptitudes à la présentation et à la communication. Savoir développer et entretenir des relations solides. Compétences avancées en matière d’analyse et de résolution de problèmes. Un leader naturel avec de fortes capacités d’influence. Démontrer les valeurs d’Inizio Engage au quotidien. Connaissances approfondies de la technologie. Nos Avantages : Congé payé entre Noël et le Nouvel An. Prestations de santé dès le premier jour d’emploi. Primes d’ancienneté. Prix étoile trimestriel. Récompenses annuelles du cercle d’excellence Inizio. Prime pour recommandation. Bibliothèque de cours de formation en ligne. À propos d’Inizio Engage : Inizio Engage est un partenaire d’affaires responsable, stratégique et créatif spécialisé dans les soins de santé. Nous croyons en nos valeurs : Nous donnons à chacun les moyens d’agir, nous relevons les défis, nous travaillons ensemble. Pour en savoir davantage sur Inizio Engage, visitez notre site : https://inizio.health/ Vous ne répondez pas à toutes les exigences du poste? Pas de souci! Nous sommes déterminés à créer un lieu de travail diversifié, inclusif et authentique. #J-18808-Ljbffr
