Recipe Unlimited Corporation is Canada's leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey's, St.Hubert, The Keg, Montana's, Kelseys, Pubs, Bier Markt, East Side Mario's, Landing Group, New York Fries, the Burger's Priest, The Pickle Barrel & Catering, State and Main, Elephant and Castle and Original Joe's. With this diverse portfolio of restaurants our Home Office Teammates have the opportunity to work on a wide variety of some of the most popular, well-loved brands in Canada. Variety isn't the only thing we offer - we are passionate about our industry, we celebrate and support diversity of thought, we are innately curious and encourage our Teammates to take ownership. Above all else, we believe in doing the right thing for our people, our communities and our planet
The Guest Experience, Technical Analyst will interact with multiple lines of business within Recipe's organization in defining business processes, gathering requirements, and aligning Recipe's Guest Experience solutions to ensure seamless integration.
In this role you will assist in planning, designing, configuring, developing, testing, and implementing enterprise level solutions related to Guest Experience management, reputation management, integration, and reporting. An in-depth understanding of emerging technologies and their application and overall usefulness is required. The Guest Experience, Technical Analyst will have a good blend of people, functional, and technical skills for cross team collaboration and support.
The key responsibilities of this role can be segregated into four major categories;
Business Analysis Data Management Enterprise level Business Solutions Design, Development and Deployment Support/Training
What you will do in this role:
Investigate and analyze existing systems and business requirements in order to provide cost effective and efficient solutions to Recipe's end user community Create reports from a variety of databases including Zendesk, Yext, Sprout Social and Ring Central Work with end-users in mapping current and future business processes, identify gap analysis, and propose recommendations. Ability to analyze and document business processes relating to Zendesk, Yext, Sprout Social and Ring Central Define, design, and develop business application solutions in liaison with external vendors and Recipe's internal technical team. Understands source and target data systems, addresses data quality issues, and develops integrated solutions between systems where necessary. Stay up to date on industry trends, best-practices, and frameworks used to track, measure, and model customer data, metrics, and behaviours Present quarterly to teammates and internal partners, sharing key KPIs, trends, and insight
What we are looking for from you:
3+ years of experience as a Business Analyst Undergraduate degree in Business/Commerce, Engineering, Mathematics preferred Meticulous attention to detail, strong organizational skills, and strong sense of ownership. Experience creating reports/dashboards using a variety of different styles of tables and charts to tell a story clearly and concisely Proven ability to quantify and analyze customer data/results in a concise easily understood format tailored to the audience Enjoys helping teammates work through problems using frameworks, logic, and analytics Strong communication skills, able to comfortably interact with partners and executive management Ability to prioritize tasks, manage deadlines, and communicate effectively in a fast-paced environment A self-starter ready to proactively take initiative and seize opportunities to make an impact A drive to be curious, test, and learn!
What's in it for you?
Flexible/Hybrid work environment. 3 Days working in-office and 2 days working from home! You'd be joining a close-knit, innovative team of creative and energetic go-getters You'd be a part of Canada's largest full-service restaurant company that leads the industry in size and innovation 20% associate discount dining card and monthly dining allowance valid at participating Recipe brands A welcoming, fun and safe work environment founded on respect Career advancement opportunities with a company that owns some of Canada's most iconic restaurant brands Industry-leading benefits, wellness programs, and total rewards programs
Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.
Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact .
Recipe Unlimited Corporation is Canada's leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey's, St.Hubert, The Keg, Montana's, Kelseys, Pubs, Bier Markt, East Side Mario's, Landing Group, New York Fries, the Burger's Priest, The Pickle Barrel & Catering, State and Main, Elephant and Castle and Original Joe's. With this diverse portfolio of restaurants our Home Office Teammates have the opportunity to work on a wide variety of some of the most popular, well-loved brands in Canada. Variety isn't the only thing we offer - we are passionate about our industry, we celebrate and support diversity of thought, we are innately curious and encourage our Teammates to take ownership. Above all else, we believe in doing the right thing for our people, our communities and our planet
The Director, Real Estate is responsible for leading and overseeing all new store leasing functions for all Recipe Unlimited brands in the respective territory across Canada. In this role, you will also deliver on the strategic retail growth plans for all brands to meet business objectives.
What you will do in this role:
Prepare and present executive presentations of all Real Estate Proposals/Deals in the respective territory. This includes, but not limited to; preparing letters of intent/proposals prior to Real Estate Committee approvals. Coordinate with brand leads, construction, legal, market planning and finance for required supporting documentation and economics for these submissions. Evaluate markets with brands and market planning and develop strategic growth plans for their respective territories for market prioritization and implementation. Perform market analysis of all potential sites and manage site selection process, using business management tools such as Sitewise and Smartsheet. Provide strategic direction on required relocations, expansions, etc. to enhance the growth portfolio in the respective territory. Inform the company of competitive and unique marketplace/retail characteristics by specific regions that are of value to the company. Deliver on the strategic objectives for new store growth. Negotiate terms and conditions in the respective territory for all term sheets, letters of intent, leases, and lease amending agreements, working closely with the legal, design, and construction teams. Collaborate with both external and internal cross-functional teams to ensure that projects are opened on time and on budget. Manage all new store real estate initiatives including leasing processes. Maintain a pipeline of future business opportunities in the respective territory to ensure that we are on target to meet growth plans over the next several years. Build strong partnerships with shopping centre developers and landlords throughout Canada to obtain relevant and timely information on their sites and promote Recipe brands. Ensure that we are the first call for new store opportunities. Ensure that all existing store real estate related issues are investigated and resolved with a sense of urgency and commitment as required. Provide solutions in a timely fashion to our franchise partners as well as corporate General Managers. Provide Disposition support by liaising with the Real Estate Managers who are negotiating with landlords to get underperforming assets via lease buyouts to minimize Recipe's financial exposure. Coach and mentor direct reports on their markets, deals, process improvements and development. Work on special projects as required.
What we are looking for from you:
Business Degree in business administration, real estate, or accounting At least 10 years of experience in a related field. Working knowledge of retail commercial real estate, business law, retail financing and accounting principles Property Management Experience Excellent oral and written communication and interpersonal skills. Ability to interact independently with various levels of management across the company. Strong negotiation skills and understanding of retail commercial lease terms and leases Strong relationships within the landlord community Detail oriented and highly organized Skilled in time management and the ability to prioritize tasks Excellent critical thinking and problem-solving skills Strong customer service skills Data oriented with a proven ability to analyze, interpret and synthesize data, making recommendations to drive the business. Ability to coach and develop direct reports. Proactive with a sense of urgency
What's in it for you?
Flexible/Hybrid work environment You'd be joining a close-knit, innovative team of creative and energetic go-getters You'd be a part of Canada's largest full-service restaurant company that leads the industry in size and innovation 20% associate discount dining card and monthly dining allowance valid at participating Recipe brands A welcoming, fun and safe work environment founded on respect Career advancement opportunities with a company that owns some of Canada's most iconic restaurant brands Industry-leading benefits, wellness programs, and total rewards programs
Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.
Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact .
Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Pubs, Bier Markt, East Side Mario’s, Landing Group, New York Fries, the Burger’s Priest, The Pickle Barrel & Catering, State and Main, Elephant and Castle and Original Joe’s. With this diverse portfolio of restaurants our Home Office Teammates have the opportunity to work on a wide variety of some of the most popular, well-loved brands in Canada. Variety isn’t the only thing we offer – we are passionate about our industry, we celebrate and support diversity of thought, we are innately curious and encourage our Teammates to take ownership. Above all else, we believe in doing the right thing for our people, our communities and our planet
The Guest Experience, Technical Analyst will interact with multiple lines of business within Recipe’s organization in defining business processes, gathering requirements, and aligning Recipe’s Guest Experience solutions to ensure seamless integration.
In this role you will assist in planning, designing, configuring, developing, testing, and implementing enterprise level solutions related to Guest Experience management, reputation management, integration, and reporting. An in-depth understanding of emerging technologies and their application and overall usefulness is required. The Guest Experience, Technical Analyst will have a good blend of people, functional, and technical skills for cross team collaboration and support.
The key responsibilities of this role can be segregated into four major categories;
Business Analysis Data Management Enterprise level Business Solutions Design, Development and Deployment Support/Training
What you will do in this role:
Investigate and analyze existing systems and business requirements in order to provide cost effective and efficient solutions to Recipe’s end user community Create reports from a variety of databases including Zendesk, Yext, Sprout Social and Ring Central Work with end-users in mapping current and future business processes, identify gap analysis, and propose recommendations. Ability to analyze and document business processes relating to Zendesk, Yext, Sprout Social and Ring Central Define, design, and develop business application solutions in liaison with external vendors and Recipe’s internal technical team. Understands source and target data systems, addresses data quality issues, and develops integrated solutions between systems where necessary. Stay up to date on industry trends, best-practices, and frameworks used to track, measure, and model customer data, metrics, and behaviours Present quarterly to teammates and internal partners, sharing key KPIs, trends, and insight
What we are looking for from you:
3+ years of experience as a Business Analyst Undergraduate degree in Business/Commerce, Engineering, Mathematics preferred Meticulous attention to detail, strong organizational skills, and strong sense of ownership. Experience creating reports/dashboards using a variety of different styles of tables and charts to tell a story clearly and concisely Proven ability to quantify and analyze customer data/results in a concise easily understood format tailored to the audience Enjoys helping teammates work through problems using frameworks, logic, and analytics Strong communication skills, able to comfortably interact with partners and executive management Ability to prioritize tasks, manage deadlines, and communicate effectively in a fast-paced environment A self-starter ready to proactively take initiative and seize opportunities to make an impact A drive to be curious, test, and learn!
What’s in it for you?
Flexible/Hybrid work environment. 3 Days working in-office and 2 days working from home! You’d be joining a close-knit, innovative team of creative and energetic go-getters You’d be a part of Canada’s largest full-service restaurant company that leads the industry in size and innovation 20% associate discount dining card and monthly dining allowance valid at participating Recipe brands A welcoming, fun and safe work environment founded on respect Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands Industry-leading benefits, wellness programs, and total rewards programs
Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.
Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact
Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Pubs, Bier Markt, East Side Mario’s, Landing Group, New York Fries, the Burger’s Priest, The Pickle Barrel & Catering, State and Main, Elephant and Castle and Original Joe’s. With this diverse portfolio of restaurants our Home Office Teammates have the opportunity to work on a wide variety of some of the most popular, well-loved brands in Canada. Variety isn’t the only thing we offer – we are passionate about our industry, we celebrate and support diversity of thought, we are innately curious and encourage our Teammates to take ownership. Above all else, we believe in doing the right thing for our people, our communities and our planet
The Director, Real Estate is responsible for leading and overseeing all new store leasing functions for all Recipe Unlimited brands in the respective territory across Canada. In this role, you will also deliver on the strategic retail growth plans for all brands to meet business objectives.
What you will do in this role:
Prepare and present executive presentations of all Real Estate Proposals/Deals in the respective territory. This includes, but not limited to; preparing letters of intent/proposals prior to Real Estate Committee approvals. Coordinate with brand leads, construction, legal, market planning and finance for required supporting documentation and economics for these submissions. Evaluate markets with brands and market planning and develop strategic growth plans for their respective territories for market prioritization and implementation. Perform market analysis of all potential sites and manage site selection process, using business management tools such as Sitewise and Smartsheet. Provide strategic direction on required relocations, expansions, etc. to enhance the growth portfolio in the respective territory. Inform the company of competitive and unique marketplace/retail characteristics by specific regions that are of value to the company. Deliver on the strategic objectives for new store growth. Negotiate terms and conditions in the respective territory for all term sheets, letters of intent, leases, and lease amending agreements, working closely with the legal, design, and construction teams. Collaborate with both external and internal cross-functional teams to ensure that projects are opened on time and on budget. Manage all new store real estate initiatives including leasing processes. Maintain a pipeline of future business opportunities in the respective territory to ensure that we are on target to meet growth plans over the next several years. Build strong partnerships with shopping centre developers and landlords throughout Canada to obtain relevant and timely information on their sites and promote Recipe brands. Ensure that we are the first call for new store opportunities. Ensure that all existing store real estate related issues are investigated and resolved with a sense of urgency and commitment as required. Provide solutions in a timely fashion to our franchise partners as well as corporate General Managers. Provide Disposition support by liaising with the Real Estate Managers who are negotiating with landlords to get underperforming assets via lease buyouts to minimize Recipe’s financial exposure. Coach and mentor direct reports on their markets, deals, process improvements and development. Work on special projects as required.
What we are looking for from you:
Business Degree in business administration, real estate, or accounting At least 10 years of experience in a related field. Working knowledge of retail commercial real estate, business law, retail financing and accounting principles Property Management Experience Excellent oral and written communication and interpersonal skills. Ability to interact independently with various levels of management across the company. Strong negotiation skills and understanding of retail commercial lease terms and leases Strong relationships within the landlord community Detail oriented and highly organized Skilled in time management and the ability to prioritize tasks Excellent critical thinking and problem-solving skills Strong customer service skills Data oriented with a proven ability to analyze, interpret and synthesize data, making recommendations to drive the business. Ability to coach and develop direct reports. Proactive with a sense of urgency
What’s in it for you?
Flexible/Hybrid work environment You’d be joining a close-knit, innovative team of creative and energetic go-getters You’d be a part of Canada’s largest full-service restaurant company that leads the industry in size and innovation 20% associate discount dining card and monthly dining allowance valid at participating Recipe brands A welcoming, fun and safe work environment founded on respect Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands Industry-leading benefits, wellness programs, and total rewards programs
Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.
Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact
Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing Group, New York Fries, The Pickle Barrell & Catering, State and Main, Elephant and Castle, Original Joe’s, Fresh Kitchen + Juice Bar, and The Burger's Priest. With this diverse portfolio of restaurants our Home Office Teammates have the opportunity to work on a wide variety of some of the most popular, well-loved brands in Canada. Variety isn’t the only thing we offer – we are passionate about our industry, we celebrate and support diversity of thought, we are innately curious and encourage our Teammates to take ownership. Above all else, we believe in doing the right thing for our people, our communities and our planet.
Sr. Specialist Food Safety is responsible to support the development and implementation of Food Safety & Quality Management programs across all restaurant Brands. As an innovative, solution orientated, self-starter technical professional, you are responsible to provide the right leadership, program customization, tools, training and coaching to support the Recipe Food Safety mandate. Sr. Specialist Food Safety is proactive, customer centric leader in Canadian restaurant Food Safety & Quality Assurance – supporting the business to deliver the perfect guest experience, every time.
What you will do in this role:
Support the development of policy, procedures, reporting and evaluation systems that advance the company’s strategic plan as related to Food Safety & Quality at Recipe Develop, train & implement the banner HACCP program to ensure practical usage and legal compliance Support Banner prerequisite programs such as pest control, sanitation etc. Ensure all Food Safety training and training tools at store level are current, effective, in place and meet company goals and legislation Provide guidance on processes and operational standards to ensure regulatory compliance and lowest practicable food safety risks for business Follow up food safety audits and/or government inspections, manage corrective action plans as required and ensure that plans are implemented in accordance with the requirements of the Cara Food Safety Program Monitor KPI results, proactively identify trends and/or emerging issues, and champion remediation of same Investigate complaints as required and support root cause address of issues Liaise with government inspectors (Public Health, CFIA) as appropriate to address and resolve food safety issues as they arise at the banner and restaurant level Remain current on all relevant legislation surrounding food safety management in Canada Work collaboratively with the Brand leadership to report on progress, issues, barriers and successes Develop food safety training material and content utilizing a variety of learning modalities Key contributor to food safety crisis management as required Be knowledgeable of all Industry issues and up to date with legislation, training, best practices to support the continued advancement of the Food Safety & Quality program at Recipe
What we are looking for from you:
Post-Secondary degree in Food Science, Microbiology, Public Health Inspection or other related disciplines 5-10 years of relevant experience in a relevant field such as food production, quality assurance, auditing services, public health food safety inspection & enforcement services etc. Regulatory knowledge Excellent Communication skills including written, oral, presentation Ability to communicate effectively both written, oral and presentation in French is highly desirable Demonstrated ability to influence at all levels (restaurant, executive, publicly etc) Strong Analytical skills Ability to develop positive relationships amongst stakeholders with various backgrounds Strong planning, and reporting skills, including excel/power point A Self-directed leader A passion for food safety Strong and related practical knowledge HACCP knowledge Valid driver’s license - this role requires frequent travel to restaurants and vendor/supplier sites or meetings
What’s in it for you?
Flexible/Hybrid work environment You’d be joining a close-knit, innovative team of creative and energetic go-getters You’d be a part of Canada’s largest full-service restaurant company that leads the industry in size and innovation 20% associate discount dining card and monthly dining allowance valid at participating Recipe brands A welcoming, fun and safe work environment founded on respect Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands Industry-leading benefits, wellness programs, and total rewards programs
Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.
Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact
