A leading technology company is seeking a Chief Technology Officer (CTO) in Toronto to lead technical initiatives and manage a high-impact team. The ideal candidate will have 15+ years of experience in software development and demonstrated leadership skills. This role entails developing corporate strategies, managing budgets, and ensuring top-notch service to customers. A competitive compensation package, including base salary and equity, is offered to the successful candidate. #J-18808-Ljbffr
Our client is a successful Canadian B to C internet pioneer whose family of internet brands enjoy a global market and strong prospects of continued growth. Our client’s mission is to deliver the highest value to its customers with unparalleled industry solutions built on creative, reliable technologies, deep technical knowledge and feature-rich applications. Our client is profitable, privately owned and headquartered in the Toronto area. Scope of Position Broadly, the objective of the role of the Chief Technology Officer (CTO) is to cultivate an environment that attracts, deploys and retains the human and other resources required to effectively develop, deliver and support our client’s platform providing value to their customers, while meeting the business strategy and goals for profitable growth. Reporting to the President and CEO, the CTO is responsible for providing leadership in all activities related to the technical dimensions of the company’s offerings from definition and specification through design, release, reliability, enhancement, quality assurance, security, implementation and support. The successful candidate will assume responsibility for leading the technological environment while managing a team of highly capable individuals who are characterized by their loyalty, creativity and commitment to the company and its customers. This role will require an individual that has both the technical knowledge for scaling and enhancing our client’s technical environment and the ability to guide and lead others to perform at their best. Functional Tasks Contribute to overall company vision and strategies. Work with senior team to deliver and support the company’s platform roadmap consistent with and reflecting the company’s overall strategic plans for corporate growth. Develop and document corporate plans and systems for new application development. Develop reliable, robust applications/updates on-time, within cost targets, using accepted state-of-the-art methodologies balancing the demands of release content, quality and desired release dates. Manage the overall engineering budget Audit and enhance existing platform and where appropriate recommend and implement new scalable development platforms and processes which meet current organizational requirements anticipating future growth and complexity and balancing the need for predictability, reliability and costs. Maintain keen awareness of the trends and conditions in technology, platform and development tools relative to the needs of the company’s customers and businesses Establish key indicators for competitive performance in completion of development projects and for rapid, realistic decisions on strategies, plans and projects Build and facilitate the development of strong relationships and synergy with all other areas of the company, with key suppliers and with the company’s technical partners in order to achieve the corporate goals and objectives while executing product and technology development plans Foster an environment that enables highly technical staff to consistently perform with excellence, to set and meet personal and team goals, and to develop and be recognized for world-class competence in their field(s) within the context of the company’s technology programs Establish and maintain succession plans and programs for all positions within the engineering organization to ensure the smooth transition and minimize vacancies for critical roles Evaluate third party technologies and participate in due diligence process to help accelerate the speed of adding quality, breadth and depth in the company’s product portfolio. Provide ongoing direction, performance management and developmental support to the team. Continue to build world-class capabilities. Focus the team to accelerate and drive the growth of the business, new market development, sector leadership and profitability. Ensure operational milestones are met on time, with high quality, and that they meet the cost objectives that are established; report on a monthly as well as a quarterly basis. Report regularly and proactively to the board of directors on results and plans going forward. Adapt business model to capitalize on evolving customer needs and new competitive offerings. Implement and continually refine a product roadmap that incorporates customer feedback and ensures competitive advantage in the marketplace. Key Performance Indicators In light of the identified responsibilities, the following are specific deliverables that the position is designed to achieve: Specific measures of performance relating to growth, profitability, customer satisfaction, efficiencies, etc. will be discussed and agreed upon with the successful candidate. They will likely include measures of: Development of staff eg. Goals completed, performance reviews completed etc Quality of Service and customer satisfaction Retention and recruiting Functionality and performance Budget management as well as product cost Product reliability Innovation as measured by benchmarking against competitive products. Productivity eg. Developers/revenue ratio Responsiveness eg. to market changes, customers Achievement of overall corporate goals Competency Profile The following competencies listed below define the role ofCTO Role Expertise Demonstrates critical technical or professional knowledge/skills related to the role. Has thorough knowledge of relevant products, services and methods. Expands technical knowledge/skills and keeps up-to-date in own area of expertise. Quality Orientation Strives for excellence in products, processes and/or services through continued evaluation, enhancement and redefinition of quality standards. Planning & Objective Setting Systematic in approach to work. Produces action plans in which objectives are defined and steps for achieving them are clearly specified. Plans by breaking down large task into subtasks. Develops plans that anticipate obstacles. Is realistic about time-scales and builds in appropriate checkpoints, milestones and controls in order to ensure that desired results are realized. People Management Establishes and communicates clear priorities and sense of direction. Clarifies roles and responsibilities. Adapts management style to achieve optimum results. Developing & Coaching Others Accurately assesses strengths and development needs of employees. Challenges others to improve their abilities and actively supports their development. Continually provides timely and constructive feedback, coaching and challenging learning opportunities. Adjusts coaching style based on each employee’s ability and motivation level. Leading Change Recognizes when change is necessary. Challenges the status quo and champions new initiatives. Acts as a catalyst to change and stimulates others to change. Develops an effective action plan to implement change and monitors results. Results Orientation Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them. Commercial Acumen Applies appropriate commercial and financial principles. Understands situations in terms of costs, profits, added-value and return on investment. Appreciates the commercial impact of own work on the organization’s total expenses and revenues. Team Skills Helps to create a sense of team spirit and harmonious relations through cooperation and support. Balances personal goals with those of the team. Fosters collaboration among team members. Preferred Experience / Education The following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables. The successful candidate will be a leader and a team player with excellent management, technical and communication skills. The successful candidate will have a technical degree with at least 15 years of commercial software/internet development experience, as a developer, a first line manager and then as leader of a development organization Enterprise software experience required while experience in platform development is preferred. The successful candidate will have worked outside of large, bureaucratic, process-heavy organizations. The successful candidate will have been successful scaling development organizations. The successful candidate will have hands-in, detail oriented and be able to anticipate problems and head off projects that are headed astray and have the ability to get products back on track. The successful will be straight-forward, highly ethical, and self-effacing. Highly competitive base, variable and equity compensation package to the successful candidate #J-18808-Ljbffr
About the CompanyWe are excited to introduce a unique opportunity to join, Upward Trajectory Fund (‘UTF’), a newly established private investment vehicle spearheaded by a visionary entrepreneur with a proven track record of success. Leveraging strategic insights and financial acumen UTF is focused on investing in established small to mid-market companies within legacy industries, to drive growth and innovation.Learn more about UTF by visiting www.upwardtrajectoryfund.com.Scope of PositionAs the Senior Investment Associate, you will be the first key hire, working directly with the principal investor to shape the UTF’s investment approach, conduct in-depth analyses, and drive the development of a robust portfolio. The role offers an exceptional chance to influence the foundation and future of the fund’s investment strategy, playing a central role in a transformative journey from the ground up.Functional TasksSource and evaluate attractive investment opportunities for UTF through in-depth due diligence, financial modelling and analysis.Assist the Principal in determining the appropriate amount of capital deployment for each investment by modelling projected return scenarios.Ensure that investments are made consistent with the UTF’s strategy.Proactive outreach and cultivation of relationships with owner-operators, market intermediaries and sponsors as well as other centres of influence and private equity funds for direct investing, co-investing and deal sourcing.Monitor existing investments to accurately predict return of capital timing and redeployment for efficient recycling of capital.Assist with developing systems, models and processes to optimize deal sourcing, evaluation and ‘go, no-go’ investment decisions.Develop operational and business systems, playbooks and best practices to create a sustainable, top-performing mid-market fund.Attend and participate as appropriate industry conferences, events and forums to develop the firm’s brand and market presence.As appropriate, monitor, oversee and interact with portfolio companies providing guidance and act as a sounding board.Key Performance DeliverablesIn light of the identified responsibilities, the following are specific deliverables that the position is designed to achieve.Capital preservation combined with a hurdle internal rate of return.Development and adoption of investment template models, playbooks and best practices.Competency ProfileThe following competencies listed below define the role of Investment Associate:Commercial Acumen: Applies appropriate commercial and financial principles; understands situations in terms of costs, profits, added-value and return on investment; thinks broadly and investigates a wide-range of alternatives in developing a vision for the future. Selects the most promising vision from a range of alternatives and communicates this vision to others.Results Orientation: Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them.Role Expertise: Demonstrates critical technical or professional knowledge/skills related to the role. Has thorough knowledge of relevant products, services and methods. Expands technical knowledge/skills and keeps up-to-date in own area of expertise.Decisiveness: Gathers and interprets all available sources of information. Willing to make solid and quick decisions when necessary. Can commit to a course of action without delay when faced with limited information.Strategic Approach: Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas.Initiative: Proactive. Seizes opportunities and acts upon them immediately. Takes responsibility for own actions and addresses problems before asked.Drive: Adopts an energetic approach. Demonstrates capacity for sustained effort and hard work over long periods of time, even in the face of adversity. Works towards goals and willingly tackles demanding tasks.Adaptability: Quickly adapts to new situations and approaches. Can alter own perspective and behavior in order to adjust to changing demands and plans. Open to change and readily adopts new methods in the face of shifting priorities and ambiguity.Preferred Experience / EducationThe following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables.Minimum of 8-10 years of prior investment experience with a successful track record of investing in small to mid-market legacy businesses.An undergraduate degree in business, sciences or engineering coupled ideally with an MBA, CFA or CPA.Strong analytical and quantitative skills in order to conduct original research and assess new investment opportunities.Ability to think critically, question the status quo and adapt to evolving market conditions.A visionary with a ‘partner’ mentality, long term perspective and commitment to sustainable wealth creation.An insatiable curiosity combined with an even greater work ethic, intelligence, integrity and strategic orientation.Well-respected and well networked to ensure that quality investment opportunities are in constant supply.Remuneration & BenefitsA compensation package commensurate with experience.If interested, please contact:Sal Rocco
StoneWood Group, Toronto
Cell: 416-500-7100 srocco@stonewoodgroup.com
Shreya Rao
StoneWood Group, Toronto
Cell: 647.550.1654
srao@stonewoodgroup.com
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A leading seismic monitoring solutions provider in Ottawa, Canada is seeking a Senior Product Development Manager. This role demands expertise in leading high-performing teams and implementing Agile methodologies. The ideal candidate will have over 10 years of experience in software development and a passion for innovation within a scientific organization. The company offers a competitive compensation package and an engaging workplace environment. #J-18808-Ljbffr
A leading Canadian software company seeks a Vice-President of Research and Development to oversee product development and engineering teams. The successful candidate will manage approximately 150 staff, ensuring quality and timely delivery of software solutions. Requires expertise in Agile methodologies and a strong focus on team leadership. This role offers a competitive compensation package including salary, bonuses, and benefits. #J-18808-Ljbffr
Our client is an award-winning large employee-owned multidisciplinary firm that delivers a comprehensive range of technical and strategic services, including consulting, information technology, engineering, process development, project, and construction management to large industrial sectors. The company has served clients for over 80 years and has project experience in more than 150 countries worldwide.Our client’s ability to bridge the gaps between research and innovative technologies and between engineering and reliable operations is widely renowned. The company is particularly known for working with clients to develop business strategies and technologies; managing and optimizing production; executing projects that involve the scale-up of process technologies; and managing start-ups, commissioning, and ramp-ups.It delivers unprecedented business results for our clients through a commitment to quality, lower operating costs, more efficient utilization of capital assets, higher standards for safety and risk management, faster start-ups and continuous performance improvements in all projects and programs.Through its Environmental Services Group (ESG) our client integrates environmental and social issues into all phases of project development. Our client’s environmental specialists, engineers and social-management professionals work directly with external clients and our project teams and to deliver optimum value to our clients. ESG is a specialized practice group that works through multiple disciplines to integrate environmental considerations into client projects. Our client’s baseload of work in ESG is Environmental & Social Impact Assessments (ESIA’s) and permitting for projects in the infrastructure, mining & metals, and energy sectors. In addition, ESG provides consulting services in Indigenous Engagement, Climate Change and Corporate Social Responsibility (CSR) & Sustainability to external clients (along with leading our internal initiatives in these areas).In summary, the Environmental Services Group serves clients by managing EISA’s, permitting, regulatory compliance, community, sustainability/corporate social responsibility, indigenous engagement, climate change & carbon management consulting and related project delivery services.Scope of PositionOur client is seeking an entrepreneur to provide leadership and take responsibility for the growth and operational management of their Environmental Services Group (ESG) business across Ontario through to and including Western Canada. This role is focussed on growing ESG through the development of external facing new business opportunities, as well as in collaboration with other service areas within our client through cross-selling. The successful candidate will be expected to proactively grow market share (i.e., sell) in the environmental services area. The organisational and resource development to meet this growth is also an important component of the role.Our client’s leaders perform in a seller-doer-manager role and you will be part of the global ESG management team. The company’s overall senior leadership team will be available to support you in achieving the above objectives.Functional TasksDeveloping and expanding a continuous stream of new stand-alone ESG work, as well as cross-selling ESG work into ongoing company proposals and projects. ie., leading assertive and proactive initiatives to develop new client opportunities and acquire additional business from existing company client and project relationships.Client engagement at VP and CEO level with existing company clients and the development of new client relationships for ESG and the broader business.Growing and managing a multi-disciplinary team of professionals (currently a team of approximately 90) providing environment, ESIA / EIA / permitting, community, sustainability/corporate responsibility, climate change / carbon management consulting and project delivery services within the business globally and regionally.Assisting senior management in strategy planning and organizational design initiatives.Ensuring the development of budgets and plans which will deliver the organization’s strategic goals.Developing and implementing plans to adapt and grow the existing operational systems, processes, and personnel in order to accommodate the rapid growth objectives of the business.Ensuring the commercial viability of the business at all times and acting in compliance with agreed profitability objectives.Assist in the preparation of supporting materials, including communication materials, training documents and technical reports.Participates in projects with cross-functional teams to address business opportunitiesEngendering a style of management that encourages an ethos of excellence and a mindset of continuous improvement;Providing project management and specialist advisory support to project teams working on mining, infrastructure and energy projects;Managing the performance reporting requirements of the Environmental Services Group for the region.Liaising with Global peers across the business as required.Key Performance DeliverablesIn light of the identified responsibilities, the following are specific deliverables that the position is designed to achieve.Specific additional measures of performance will be discussed with the successful candidate.Competency ProfileThe following competencies listed below define the role of Regional Director – Environmental & Sustainability – Toronto/Calgary/Vancouver based:Strategic ApproachDevelops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas.InitiativeProactive. Seizes opportunities and acts upon them immediately. Takes responsibility for own actions and addresses problems before asked.InfluenceArticulates the key points of an argument persuasively. Negotiates skillfully and convinces others to own point of view. Directly and indirectly impacts the decisions/opinions of others. Mobilizes people into action.Results OrientationFocuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them.Customer/Client OrientationStrives to provide customers/clients with personalized and efficient service. Anticipates customers’/clients’ needs. Quickly follows up on customer/client contacts and complaints. Monitors and acts on measures of customer/client satisfaction.Industry & Market AwarenessSeeks to anticipate and respond to industry and market changes/challenges by understanding key characteristics, issues and the factors driving them. Aware of competitor’s products, services and position.Team SkillsHelps to create a sense of team spirit and harmonious relations through cooperation and support. Balances personal goals with those of the team. Fosters collaboration among team members.Commercial AcumenApplies appropriate commercial and financial principles. Appreciates the commercial impact of own work on the organization’s total expenses and revenues. Understands situations in terms of costs, profits, added-value and return on investment.Preferred Experience / EducationThe following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables.Bachelor’s/University degree in engineering, science, environmental science, environmental management or a related discipline.A postgraduate qualification in a related discipline and/or MBA desirable.A minimum of 10 years’ experience in selling, managing and delivering ESG related servicesA minimum of 5 years of demonstrated leadership and supervisory experience.Strong financial management and people management skills.An understanding of how to formulate and execute business strategies as well as effectively leading a team of people.In-depth knowledge of environmental legislation and requirements in the regionWillingness to travel as work requires.An ability to work in a multi-disciplinary and integrated team environment.Effective and open communication and presentation style and the ability to plan and deliver high quality reports.An ability to be flexible, learn and perform challenging tasks outside their area of skills and experience.CompensationHighly competitive, unique compensation package to the successful candidateOur client is committed to fostering a workforce in each of their locations that reflects the diversity of the communities in which they operate. They are an Equal Opportunity Employer that considers employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, marital status, disability or any other protected status. If you have any special needs requirements, they will do their utmost to accommodate, in accordance with applicable local legislation. #J-18808-Ljbffr
A leading analytics firm in Toronto is seeking a VP Engineering to lead the development of their software platform. This position involves managing a software development team, strategizing product delivery, and ensuring customer satisfaction while fostering a creative work environment. The ideal candidate has extensive experience in software engineering management and Agile methodologies, ready to drive innovation and growth. #J-18808-Ljbffr
Our client is an award-winning large employee-owned multidisciplinary firm that delivers a comprehensive range of technical and strategic services, including consulting, information technology, engineering, process development, project, and construction management to large industrial sectors. The company has served clients for over 80 years and has project experience in more than 150 countries worldwide.Our client’s ability to bridge the gaps between research and innovative technologies and between engineering and reliable operations is widely renowned. The company is particularly known for working with clients to develop business strategies and technologies; managing and optimizing production; executing projects that involve the scale-up of process technologies; and managing start-ups, commissioning, and ramp-ups.It delivers unprecedented business results for our clients through a commitment to quality, lower operating costs, more efficient utilization of capital assets, higher standards for safety and risk management, faster start-ups and continuous performance improvements in all projects and programs.Through its Environmental Services Group (ESG) our client integrates environmental and social issues into all phases of project development. Our client’s environmental specialists, engineers and social-management professionals work directly with external clients and our project teams and to deliver optimum value to our clients. ESG is a specialized practice group that works through multiple disciplines to integrate environmental considerations into client projects. Our client’s baseload of work in ESG is Environmental & Social Impact Assessments (ESIA’s) and permitting for projects in the infrastructure, mining & metals, and energy sectors. In addition, ESG provides consulting services in Indigenous Engagement, Climate Change and Corporate Social Responsibility (CSR) & Sustainability to external clients (along with leading our internal initiatives in these areas).In summary, the Environmental Services Group serves clients by managing EISA’s, permitting, regulatory compliance, community, sustainability/corporate social responsibility, indigenous engagement, climate change & carbon management consulting and related project delivery services.Scope of PositionOur client is seeking an entrepreneur to provide leadership and take responsibility for the growth and operational management of their Environmental Services Group (ESG) business across Ontario through to and including Western Canada. This role is focussed on growing ESG through the development of external facing new business opportunities, as well as in collaboration with other service areas within our client through cross-selling. The successful candidate will be expected to proactively grow market share (i.e., sell) in the environmental services area. The organisational and resource development to meet this growth is also an important component of the role.Our client’s leaders perform in a seller-doer-manager role and you will be part of the global ESG management team. The company’s overall senior leadership team will be available to support you in achieving the above objectives.Functional TasksDeveloping and expanding a continuous stream of new stand-alone ESG work, as well as cross-selling ESG work into ongoing company proposals and projects. ie., leading assertive and proactive initiatives to develop new client opportunities and acquire additional business from existing company client and project relationships.Client engagement at VP and CEO level with existing company clients and the development of new client relationships for ESG and the broader business.Growing and managing a multi-disciplinary team of professionals (currently a team of approximately 90) providing environment, ESIA / EIA / permitting, community, sustainability/corporate responsibility, climate change / carbon management consulting and project delivery services within the business globally and regionally.Assisting senior management in strategy planning and organizational design initiatives.Ensuring the development of budgets and plans which will deliver the organization’s strategic goals.Developing and implementing plans to adapt and grow the existing operational systems, processes, and personnel in order to accommodate the rapid growth objectives of the business.Ensuring the commercial viability of the business at all times and acting in compliance with agreed profitability objectives.Assist in the preparation of supporting materials, including communication materials, training documents and technical reports.Participates in projects with cross-functional teams to address business opportunitiesEngendering a style of management that encourages an ethos of excellence and a mindset of continuous improvement;Providing project management and specialist advisory support to project teams working on mining, infrastructure and energy projects;Managing the performance reporting requirements of the Environmental Services Group for the region.Liaising with Global peers across the business as required.Key Performance DeliverablesIn light of the identified responsibilities, the following are specific deliverables that the position is designed to achieve.Specific additional measures of performance will be discussed with the successful candidate.Competency ProfileThe following competencies listed below define the role of Regional Director – Environmental & Sustainability – Toronto/Calgary/Vancouver based:Strategic ApproachDevelops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas.InitiativeProactive. Seizes opportunities and acts upon them immediately. Takes responsibility for own actions and addresses problems before asked.InfluenceArticulates the key points of an argument persuasively. Negotiates skillfully and convinces others to own point of view. Directly and indirectly impacts the decisions/opinions of others. Mobilizes people into action.Results OrientationFocuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them.Customer/Client OrientationStrives to provide customers/clients with personalized and efficient service. Anticipates customers’/clients’ needs. Quickly follows up on customer/client contacts and complaints. Monitors and acts on measures of customer/client satisfaction.Industry & Market AwarenessSeeks to anticipate and respond to industry and market changes/challenges by understanding key characteristics, issues and the factors driving them. Aware of competitor’s products, services and position.Team SkillsHelps to create a sense of team spirit and harmonious relations through cooperation and support. Balances personal goals with those of the team. Fosters collaboration among team members.Commercial AcumenApplies appropriate commercial and financial principles. Appreciates the commercial impact of own work on the organization’s total expenses and revenues. Understands situations in terms of costs, profits, added-value and return on investment.Preferred Experience / EducationThe following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables.Bachelor’s/University degree in engineering, science, environmental science, environmental management or a related discipline.A postgraduate qualification in a related discipline and/or MBA desirable.A minimum of 10 years’ experience in selling, managing and delivering ESG related servicesA minimum of 5 years of demonstrated leadership and supervisory experience.Strong financial management and people management skills.An understanding of how to formulate and execute business strategies as well as effectively leading a team of people.In-depth knowledge of environmental legislation and requirements in the regionWillingness to travel as work requires.An ability to work in a multi-disciplinary and integrated team environment.Effective and open communication and presentation style and the ability to plan and deliver high quality reports.An ability to be flexible, learn and perform challenging tasks outside their area of skills and experience.CompensationHighly competitive, unique compensation package to the successful candidateOur client is committed to fostering a workforce in each of their locations that reflects the diversity of the communities in which they operate. They are an Equal Opportunity Employer that considers employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, marital status, disability or any other protected status. If you have any special needs requirements, they will do their utmost to accommodate, in accordance with applicable local legislation. #J-18808-Ljbffr
Our client is a successful, profitable Canadian software company that provides powerful business solutions to enterprise clients around the world. The company is a world leader in business communications, powering more than 2 billion business connections with their cloud, enterprise and next-generation collaborative applications. Their mission is to deliver the highest value to their clients, with unparalleled industry solutions that are based on advanced proven technologies and a feature-rich enterprise suite of applications, professionally delivered with the breadth and depth of expertise harnessed by their more than 4000 employees. The firm has more than 70 million users in nearly 100 countries around the world.As with many established market leaders, our client has and continues to make a concerted push to transition their portfolio of market offerings to the cloud and subscription models. The technology aspects of this collective task, along with managing a growing, globally distributed development organization, will be the responsibility of the new Vice-President Research and Development, Service Delivery (OSS/BSS).Scope of the PositionBroadly, the objective of the role of the VP Research and Development, Service Delivery (OSS/BSS) is to cultivate an environment that attracts, deploys and retains the human and other resources required to effectively develop, deliver and support cloud offerings that will provide value to the company’s customers, while meeting the business strategy and goals for profitable growth.Reporting to the SVP R&D, the VP Research and Development, Service Delivery (OSS/BSS) is responsible for providing leadership in all activities to help grow the firm’s global Unified Communications as a Service (UCaaS) offerings. The successful candidate will lead a 100+ person global multi-site software development organization using an Agile methodology. They will set the direction for the evolution of the platform while ensuring timely delivery of new capabilities with the utmost quality.Key Responsibilities• Set the tone for the organization and model expected behaviours;
• Manage direct reports, along with their goal setting, performance measurement, and development feedback. Provide for similar initiatives across the entire engineering organization;
• Work with the senior management team to deliver and support the company’s product roadmap consistent with and reflecting the company’s overall strategic plans for corporate growth;
• Develop and document corporate plans and systems for product development;
• Manage system and software architecture, planning and program delivery;
• Lead the definition of the group’s ‘end state’ system and software architecture and deliver a clear path to achieve it;
• Develop reliable, robust software on-time, within cost targets, using accepted, state-of-the-art methodologies balancing the demands of release content, quality and desired release dates;
• Manage the engineering budget;
• Audit existing and establish new scalable development platforms and processes which meet current organizational requirements, anticipates future growth and complexity and balance the need for predictability and creative license;
• Protect proprietary products and technology information to ensure the documentation and retention of information on products and their design, within the company, and the protection of the company’s investments throughout patents, copyrights, NDAs and any other protective vehicles;
• Maintain a keen awareness of the trends and conditions in technology, products and development tools relative to the needs of the company’s customers and business;
• Establish key indicators for competitive performance in the completion of development projects and for rapid, realistic decisions on strategies, plans and projects;
• Provide timely and accurate reporting on KPIs and project health;
• Maintain an awareness of all applicable public support for development activities and for human resource development;
• Align the product development organization’s activities with the company goals and strategic direction, as well as with the company’s corporate values in areas such as people, integrity, passion and innovation;
• Build and facilitate the development of strong relationships and synergy with all other areas of the company, with key suppliers and with the company’s technical partners in order to achieve the corporate goals and objectives while executing product and technology development plans;
• Foster an environment that enables highly technical staff to consistently perform with excellence, to set and meet personal and team goals, and to develop and be recognized for world-class competence in their field(s) within the context of the company’s software development programs;
• Establish and maintain succession plans and programs for all positions within the engineering organization to ensure the smooth transition and minimize vacancies for critical roles.Key Performance DeliverablesIn light of the identified responsibilities, the following are illustrative of the type of deliverables that the position is designed to achieve.• Cycle time excellence and on-time product delivery to market;
• Quality and customer satisfaction in both custom and packaged development initiatives;
• Retention and recruiting;
• Employee satisfaction and motivation;
• Development of staff, e.g. Goals completed, performance reviews completed etc.;
• Functionality and performance;
• Budget management as well as product cost;
• Product reliability;
• Innovation is measured by benchmarking against competitive products;
• Productivity, e.g. Developers/revenue ratio;
• Responsiveness, e.g. to market changes, customers;
• Achievement of overall corporate goals.Competency ProfilePlanning & Objective Setting
Systematic in approach to work. Produces action plans in which objectives are defined, and steps for achieving them are clearly specified. Plans by breaking down a large task into subtasks. Develops plans that anticipate obstacles. Is realistic about time-scales and builds in appropriate checkpoints, milestones and controls in order to ensure that desired results are realized.Results Orientation
Focuses strongly on achieving agreed-upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them.Team Skills
Helps to create a sense of team spirit and harmonious relations through cooperation and support. Balances personal goals with those of the team. Fosters collaboration among team members.Role Expertise
Demonstrates critical technical or professional knowledge/skills related to the role. Has thorough knowledge of relevant products, services and methods. Expands technical knowledge/skills and keeps up-to-date in own area of expertise.People Management
Establishes and communicates clear priorities and a sense of direction. Clarifies roles and responsibilities. Adapts management style to achieve optimum results.Influence
Articulates the key points of an argument persuasively. Negotiates skillfully and convinces others to own point of view. Directly and indirectly impacts the decisions/opinions of others. Mobilizes people into action.Commercial Acumen
Applies appropriate commercial and financial principles. Understands situations in terms of costs, profits, added value and return on investment. Appreciates the commercial impact of own work on the organization’s total expenses and revenues.Boundary-Spanning
Incorporates information about the organization’s structure and protocol into decisions. Attentive to the internal politics and alert to shifting interpersonal dynamics. Establishes the necessary support networks and cross-functional relationships through rapport building. Recognizes, maintains and effectively balances the interests and needs of one’s own group with those of the broader organization.Preferred Experience and Education• University degree in Software Engineering or related field;
• Experience in managing engineering teams of 100+ with multiple product lines;
• Experience delivering cloud-based, scalable and highly available services;
• Varied experience with productivity and quality enhancing engineering methodologies, including Agile;
• Experience/understanding leading large-scale BSS/OSS transformation efforts;
• Prior experience with UCaaS or telecom technologies and big data or mediation is desirable;
• Experience with AWS, and GCP;
• Ability to set architectural and technical direction in order to meet business requirements;
• Experience in both large complex and more entrepreneurial environments;
• Outstanding people skills to be applied within the engineering organization as well as across the executive team;
• Management experience within an enterprise software environment of similar size or larger;
• Experience leading global, multi-site product development;
• Change management.• A competitive base compensation package will be offered, which shall include base salary, variable bonus, stock options, and benefits package.
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Our client is a successful, profitable Canadian software company that provides powerful business solutions to enterprise clients around the world. The company is a world leader in business communications, powering more than 2 billion business connections with their cloud, enterprise and next-generation collaborative applications. Their mission is to deliver the highest value to their clients, with unparalleled industry solutions that are based on advanced proven technologies and a feature-rich enterprise suite of applications, professionally delivered with the breadth and depth of expertise harnessed by their more than 4000 employees. The firm has more than 70 million users in nearly 100 countries around the world.As with many established market leaders, our client has and continues to make a concerted push to transition their portfolio of market offerings to the cloud and subscription models. The technology aspects of this collective task, along with managing a growing, globally distributed development organization, will be the responsibility of the new Vice-President Research and Development, Service Delivery (OSS/BSS).Scope of the PositionBroadly, the objective of the role of the VP Research and Development, Service Delivery (OSS/BSS) is to cultivate an environment that attracts, deploys and retains the human and other resources required to effectively develop, deliver and support cloud offerings that will provide value to the company’s customers, while meeting the business strategy and goals for profitable growth.Reporting to the SVP R&D, the VP Research and Development, Service Delivery (OSS/BSS) is responsible for providing leadership in all activities to help grow the firm’s global Unified Communications as a Service (UCaaS) offerings. The successful candidate will lead a 100+ person global multi-site software development organization using an Agile methodology. They will set the direction for the evolution of the platform while ensuring timely delivery of new capabilities with the utmost quality.Key Responsibilities• Set the tone for the organization and model expected behaviours;
• Manage direct reports, along with their goal setting, performance measurement, and development feedback. Provide for similar initiatives across the entire engineering organization;
• Work with the senior management team to deliver and support the company’s product roadmap consistent with and reflecting the company’s overall strategic plans for corporate growth;
• Develop and document corporate plans and systems for product development;
• Manage system and software architecture, planning and program delivery;
• Lead the definition of the group’s ‘end state’ system and software architecture and deliver a clear path to achieve it;
• Develop reliable, robust software on-time, within cost targets, using accepted, state-of-the-art methodologies balancing the demands of release content, quality and desired release dates;
• Manage the engineering budget;
• Audit existing and establish new scalable development platforms and processes which meet current organizational requirements, anticipates future growth and complexity and balance the need for predictability and creative license;
• Protect proprietary products and technology information to ensure the documentation and retention of information on products and their design, within the company, and the protection of the company’s investments throughout patents, copyrights, NDAs and any other protective vehicles;
• Maintain a keen awareness of the trends and conditions in technology, products and development tools relative to the needs of the company’s customers and business;
• Establish key indicators for competitive performance in the completion of development projects and for rapid, realistic decisions on strategies, plans and projects;
• Provide timely and accurate reporting on KPIs and project health;
• Maintain an awareness of all applicable public support for development activities and for human resource development;
• Align the product development organization’s activities with the company goals and strategic direction, as well as with the company’s corporate values in areas such as people, integrity, passion and innovation;
• Build and facilitate the development of strong relationships and synergy with all other areas of the company, with key suppliers and with the company’s technical partners in order to achieve the corporate goals and objectives while executing product and technology development plans;
• Foster an environment that enables highly technical staff to consistently perform with excellence, to set and meet personal and team goals, and to develop and be recognized for world-class competence in their field(s) within the context of the company’s software development programs;
• Establish and maintain succession plans and programs for all positions within the engineering organization to ensure the smooth transition and minimize vacancies for critical roles.Key Performance DeliverablesIn light of the identified responsibilities, the following are illustrative of the type of deliverables that the position is designed to achieve.• Cycle time excellence and on-time product delivery to market;
• Quality and customer satisfaction in both custom and packaged development initiatives;
• Retention and recruiting;
• Employee satisfaction and motivation;
• Development of staff, e.g. Goals completed, performance reviews completed etc.;
• Functionality and performance;
• Budget management as well as product cost;
• Product reliability;
• Innovation is measured by benchmarking against competitive products;
• Productivity, e.g. Developers/revenue ratio;
• Responsiveness, e.g. to market changes, customers;
• Achievement of overall corporate goals.Competency ProfilePlanning & Objective Setting
Systematic in approach to work. Produces action plans in which objectives are defined, and steps for achieving them are clearly specified. Plans by breaking down a large task into subtasks. Develops plans that anticipate obstacles. Is realistic about time-scales and builds in appropriate checkpoints, milestones and controls in order to ensure that desired results are realized.Results Orientation
Focuses strongly on achieving agreed-upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them.Team Skills
Helps to create a sense of team spirit and harmonious relations through cooperation and support. Balances personal goals with those of the team. Fosters collaboration among team members.Role Expertise
Demonstrates critical technical or professional knowledge/skills related to the role. Has thorough knowledge of relevant products, services and methods. Expands technical knowledge/skills and keeps up-to-date in own area of expertise.People Management
Establishes and communicates clear priorities and a sense of direction. Clarifies roles and responsibilities. Adapts management style to achieve optimum results.Influence
Articulates the key points of an argument persuasively. Negotiates skillfully and convinces others to own point of view. Directly and indirectly impacts the decisions/opinions of others. Mobilizes people into action.Commercial Acumen
Applies appropriate commercial and financial principles. Understands situations in terms of costs, profits, added value and return on investment. Appreciates the commercial impact of own work on the organization’s total expenses and revenues.Boundary-Spanning
Incorporates information about the organization’s structure and protocol into decisions. Attentive to the internal politics and alert to shifting interpersonal dynamics. Establishes the necessary support networks and cross-functional relationships through rapport building. Recognizes, maintains and effectively balances the interests and needs of one’s own group with those of the broader organization.Preferred Experience and Education• University degree in Software Engineering or related field;
• Experience in managing engineering teams of 100+ with multiple product lines;
• Experience delivering cloud-based, scalable and highly available services;
• Varied experience with productivity and quality enhancing engineering methodologies, including Agile;
• Experience/understanding leading large-scale BSS/OSS transformation efforts;
• Prior experience with UCaaS or telecom technologies and big data or mediation is desirable;
• Experience with AWS, and GCP;
• Ability to set architectural and technical direction in order to meet business requirements;
• Experience in both large complex and more entrepreneurial environments;
• Outstanding people skills to be applied within the engineering organization as well as across the executive team;
• Management experience within an enterprise software environment of similar size or larger;
• Experience leading global, multi-site product development;
• Change management.• A competitive base compensation package will be offered, which shall include base salary, variable bonus, stock options, and benefits package.
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