Our client is a Canadian, employee-owned multidisciplinary professional services firm that delivers a comprehensive range of technical and strategic services, including consulting, information technology, engineering, process development, project and construction management to the Mining, Metallurgical, Energy, and Infrastructure sectors. The firm has served clients for over 80 years and has project experience in more than 150 countries around the world. Our client is widely recognized for its ability to bridge the gaps between research and innovative technologies, and between engineering and reliable operations. The firm is particularly known for working with senior client management to develop business strategies; managing and optimizing production; executing projects that involve the scale-up of process technologies; and managing start-ups, commissioning and ramp-ups. Our client delivers unprecedented business results for its clients through a commitment to quality, lower operating costs, more efficient utilization of capital assets, higher standards for safety and risk management, faster start-ups and continuous performance improvements in all projects and programs. Scope of Position Our client is currently seeking a highly accomplished individual to lead and drive its Operational Readiness advisory practice across its spectrum of vertical markets in the Americas. Reporting to the Global Director Operational Readiness, the Regional Practice Lead will lead a team mandated with finding the best solutions for clients across the firm’s mining, metals, energy and infrastructure businesses. Solutions currently include expert advisory services to senior executives for operational improvement/support, strategic advisory, enterprise solutions, asset management, due diligence, enterprise risk, operations readiness and investment business planning. They combine consulting process expertise with deep technical expertise to deliver on its reputation of excellence. The position will be based in the firm’s Toronto area office. Functional Tasks Working with the Global head Operational Readiness to further refine and implement the strategic direction for the regional advisory group. This will include refining the strategic road map and existing market plans, expanding and improving market penetration, and enhancing competitive positioning. Ensuring that organizational capacity is in place by which to deliver on the group’s regional plans. Championing the group’s interests to major customers and internal stakeholders. Providing ongoing direction and developmental support to the team. Continue to build world-class capabilities. Focus the team to accelerate and drive the growth of the business, new market development, regional leadership and profitability. Ensuring that the regional advisory team is fully aligned with the objectives and direction of advisory group overall and the region. Aligning the culture, values, metrics and governance of the advisory group to those of overall organization. Reporting regularly and proactively to the Global Head of Advisory and the Regional MD on results and plans going forward. Leading the expansion of the advisory business and brand into new markets. Engage with strategic stakeholders in those markets. Remaining abreast of the industry, competitors and trends with a view to ensuring that the firm’s regional services best align to market needs. Ensure that all alliance, acquisition and investment opportunities are considered and the most attractive pursued. Serve as an ambassador for the advisory group representing it at appropriate conferences, speaking engagements, and other external industry related events in the region. Key Performance Deliverables In light of the identified responsibilities, the following arespecific deliverables that the position is designed to achieve. Specific performance measures will be discussed with and agreed upon with the successful candidate. Competency Profile The following competencies listed below define the role ofRegional Practice Lead Operational Readiness Advisory Services – Americas: Strategic Approach Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas. Influence Articulates the key points of an argument persuasively. Negotiates skillfully and convinces others to own point of view. Directly and indirectly impacts the decisions/opinions of others. Mobilizes people into action. Results Orientation Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them. Initiative Proactive. Seizes opportunities and acts upon them immediately. Takes responsibility for own actions and addresses problems before asked. Customer/Client Orientation Strives to provide customers/clients with personalized and efficient service. Anticipates customers’/clients’ needs. Quickly follows up on customer/client contacts and complaints. Monitors and acts on measures of customer/client satisfaction. Industry & Market Awareness Seeks to anticipate and respond to industry and market changes/challenges by understanding key characteristics, issues and the factors driving them. Aware of competitor’s products, services and position. Boundary-Spanning Incorporates information about the organization’s structure and protocol into decisions. Attentive to the internal politics and alert to shifting interpersonal dynamics. Establishes the necessary support networks and cross-functional relationships through rapport building. Recognizes, maintains and effectively balances the interests and needs of one’s own group with those of the broader organization. Team Skills Helps to create a sense of team spirit and harmonious relations through cooperation and support. Balances personal goals with those of the team. Fosters collaboration among team members. Role Expertise Demonstrates critical technical or professional knowledge/skills related to the role. Has thorough knowledge of relevant products, services and methods. Expands technical knowledge/skills and keeps up-to-date in own area of expertise Preferred Experience / Education The following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables: Experience in consulting/leadership capacity preferably with experience in engineering. Engineering degree and an MBA would be assets Proven experience in building a significant practice focused on operational improvement, operations readiness, investment and business planning, strategy or related advisory practices to industrial markets. A highly intelligent, strategically minded executive with superb communication and interpersonal skills and a willingness to roll-up his/her sleeves. High collaborative, strong team orientation well-suited to building consensus in a global concern. Toronto based or willing to relocate toToronto Demonstrated site experience (in a supervisory capacity) in areas of Asset Management, Operations or Maintenance Experience working in a Project Management environment Experience in building and managing distributed teams of professionals Highly competitive, unique compensation package to the successful candidate #J-18808-Ljbffr
Our Client is the largest real estate software company in North America in its sector. The firm’s products provide clients with the vital tools to thrive in today’s highly competitive and fast-changing market. They also serve as a blueprint to drive their customers’ businesses, from infrastructure to user experience and ultimately a healthy, profitable enterprise – all backed by their family’s commitment to client success. Thousands of customers utilize their feature rich, fully integrated windows and web based software solutions. Our Client continues to grow rapidly and its investment in people, innovation, and acquisitions, promises to fuel significantly more growth. Meanwhile, the firm’s commitment to the well-being of its employees, customer satisfaction and trust-based relationships is steadfast and unwavering. The combination promises to maintain them as the undisputed leader of the pack. Our Client’s company is headquartered in SouthernOntario. The firm is well established, profitable, privately owned and backed by one of the most successful, software focused private equity firms in the world. Scope of Position Due to the success and growth of the company, our client is currently seeking a VP of Product Management, to be based in their head office location. Reporting to the President, the VP of Product Management leads the product management team and retains responsibility for the product lifecycle of all of the company’s products. As a senior leader with portfolio level responsibility for the product strategy, product management and the market success of the firm’s product offerings, this person is a key contributor to achieving their near-term and long-term objectives. The VP Product Management works closely with other members of the executive team to deliver product solutions that will be highly successful in the marketplace. Functional Tasks Lead the product vision and strategy development process including Product Roadmap development and annual review process Performing market research, market validation and whitespace analysis to identify new opportunities for existing and new products Foster close relationships with all key market constituents (customers, non-customers, analyst and competitors) to validate product strategy and roadmap Oversee/complete competitive analysis against key criteria. Identify, analyze and distill customer requirements into a prioritized set suitable to achieve the business goals of the company. Maintain close oversight of market analyses to develop and provide market requirements in response to customer needs, and market opportunities Understand the thorough business case for proposed products and initiatives, including cost/benefit estimates, market trends, competitive analysis, risk analysis, industry best practices and product development timelines. Establish selection criteria for product opportunities. Plan, prioritize and manage the product features and requirements from conceptual stages through product life cycles to optimize revenue and meet operational, financial and corporate objectives Collaborate with the CTO and Engineering teams to ensure consistent execution of product plans that result in product delivery on time, on budget Collaborate with the Sales and Marketing teams to ensure go-to-market strategies, plans and activities are aligned with the company’s business drivers Define goals and success metrics for the product management function Provide ongoing direction, performance management and developmental support of the product management team. Focus the team to drive the business to increased revenue generation, growth, sector leadership, and ultimately profitability; Define new product roll-out program plans, aligning business, technical and logistic efforts with customer requirements. Develop initial and ongoing management of the product road map in conjunction with engineering, sales and senior management teams. Champion on-going improvements in product cost, delivery and quality. Ensure that company is represented at relevant external activities such as industry trade shows, customer meetings/presentations and standard body conferences. Proactive member of the senior management team involved with all M&A analysis and activities. Key Performance Deliverables In light of the identified responsibilities, the following are deliverables that the position is designed to achieve. Specific performance measures will be agreed upon with the successful candidate. Corporate measures include bookings, revenues and profitability. Competency Profile
The following competencies listed below define the role ofVP, Product Management Results Orientation
Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them. Strategic Approach
Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas. People Management
Establishes and communicates clear priorities and sense of direction. Clarifies roles and responsibilities. Adapts management style to achieve optimum results. Planning & Objective Setting
Systematic in approach to work. Produces action plans in which objectives are defined and steps for achieving them are clearly specified. Plans by breaking down large task into subtasks. Develops plans that anticipate obstacles. Is realistic about time-scales and builds in appropriate checkpoints, milestones and controls in order to ensure that desired results are realized. Communication
Expresses ideas in a clear, fluent and concise manner. Written and oral arguments are compelling and responsive to the needs of the audience. Comprehends communications from others and responds appropriately. Commercial Acumen
Applies appropriate commercial and financial principles. Understands situations in terms of costs, profits, added-value and return on investment. Appreciates the commercial impact of own work on the organization’s total expenses and revenues. Customer/Client Orientation
Strives to provide customers/clients with personalized and efficient service. Anticipates customers’/clients’ needs. Quickly follows up on customer/client contacts and complaints. Monitors and acts on measures of customer/client satisfaction. Team Skills
Helps to create a sense of team spirit and harmonious relations through cooperation and support. Balances personal goals with those of the team. Fosters collaboration among team members. Preferred Experience / Education The following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables. Possess an undergraduate degree Have 10+ years professional experience in the enterprise software space Experienced in building and launching software applications in SaaS environment Able to operate effectively in a small to midsize software company A strong team-player with proven ability to work effectively with and influence engineering, sales, marketing, services and support Able to plan and execute the product strategy Have proven business and market planning skills Demonstrated excellent presentation and communication skills Established a record of driving market adoption Have a strong understanding of sales solution selling and product lifecycle development Certified in Pragmatic Marketing PM methodology is an asset Undergraduate degree in Computer Science or Engineering and MBA are preferred Experience in Real Estate industry is an asset Possess strong leadership and interpersonal skills; able to work with all levels of internal staff, clients and prospective clients Exhibit strong project management, planning and budgeting skills Possess a strong sense of urgency and ownership over projects and deliverables Highly competitive compensation package structured to the needs of the successful candidate. #J-18808-Ljbffr
Our client is a Canadian, employee-owned multidisciplinary professional services firm that delivers a comprehensive range of technical and strategic services, including consulting, information technology, engineering, process development, project and construction management to the Mining, Metallurgical, Energy, and Infrastructure sectors. The firm has served clients for over 80 years and has project experience in more than 150 countries around the world, delivering solutions that are smarter, more efficient, and innovative. Our client is widely recognized for its ability to bridge the gaps between research and innovative technologies, and between engineering and reliable operations. The firm is particularly known for working with senior client management to develop business strategies; managing and optimizing production; executing projects that involve the scale-up of process technologies; and managing start-ups, commissioning and ramp-ups. Our client delivers unprecedented business results for its clients through a commitment to quality, lower operating costs, more efficient utilization of capital assets, higher standards for safety and risk management, faster start-ups and continuous performance improvements in all projects and programs. Scope of Position This is an exciting new leadership role to build a business practice around corporate social responsibility (CSR) and sustainability, serving clients in the Metals, Infrastructure and Energy sectors. Reporting to the Managing Director of the Environmental Services Group (ESG), the mandate is to develop services and a team to offer clients CSR and sustainability consulting and support throughout the full project lifecycle, form initial studies, through project implementation, operations and closure. This person will ensure that the external CSR and sustainability consulting effort is profitable and supports the long-term interests of their clients, the company, and thecommunities in which they live and work. This role is primarily external facing, developing a leading-edge CSR practice and service offering for external clients. The individual will also be responsible for internal CSR and sustainability programs. The Environmental Services Group provides scientific expertise and environmental, risk, social consulting, sustainability and management consultancy services throughout Canada and abroad. Functional Tasks Lead the effort to create a CSR and sustainability consulting practice for the company encompassing people, environment and performance. Develop and implement a business plan to build a revenue and profit generating consulting business around CSR & Sustainability Interact at VP and CEO level of clients to advise them on CSR and Sustainability Develop and implement a business plan to build a revenue generating consulting business around CSR and sustainability. Work cross-functionally collaborating with the company’s internal groups (i.e. Engineering, Environmental Health & Safety, Marketing). Build CSR and sustainability principles into short and long-range business planning and operating plans. Form and lead an internal CSR & Sustainability Steering Committee that will help shape and implement our CSR & Sustainability business. Serve as the internal leader and “go to” expert for CSR, researching emerging trends, programs and issues, and communicating and educating internal and external stakeholders on relevant topics. Serve as the central point of contact for all interfaces with business units, clients and vendors on the subject of CSR and sustainability. Lead the interface with government agencies and departments, domestic and international, relating to the company’s responses to questions or statements of position on CSR and Sustainability related matters. Assure that all CSR and sustainability initiatives are implemented and aligned with the company’s Risk Management program and strategic plan. Build effective partnerships with external organizations to support CSR and sustainability efforts. Assess CSR and sustainability performance and identify and prioritize the key issues, reporting on a regular basis. Build appropriate controls and measurement systems to support the program / practice and measure and monitor progress against performance targets. Key Performance Deliverables In light of the identified responsibilities, the following arespecific deliverables that the position is designed to achieve. Specific additional measures of performance will be discussed with the successful candidate. Competency Profile The following competencies listed below define the role ofDirector – CSR and Sustainability : Strategic Approach Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas. Initiative Proactive. Seizes opportunities and acts upon them immediately. Takes responsibility for own actions and addresses problems before asked. Influence Articulates the key points of an argument persuasively. Negotiates skillfully and convinces others to own point of view. Directly and indirectly impacts the decisions/opinions of others. Mobilizes people into action. Results Orientation Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them. Customer/Client Orientation Strives to provide customers/clients with personalized and efficient service. Anticipates customers’/clients’ needs. Quickly follows up on customer/client contacts and complaints. Monitors and acts on measures of customer/client satisfaction. Industry & Market Awareness Seeks to anticipate and respond to industry and market changes/challenges by understanding key characteristics, issues and the factors driving them. Aware of competitor’s products, services and position. Team Skills Helps to create a sense of team spirit and harmonious relations through cooperation and support. Balances personal goals with those of the team. Fosters collaboration among team members. Commercial Acumen Applies appropriate commercial and financial principles. Appreciates the commercial impact of own work on the organization’s total expenses and revenues. Understands situations in terms of costs, profits, added-value and return on investment. Preferred Experience / Education The following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables: University undergraduate degree (Environmental, Engineering, or Business is preferred). Professional designation, such as ECO Canada’s Environmental Professional (EP) designation, is an asset. Minimum 10 years of experience in an Account Manager, Business Development Manager, Commercial, Engineering, Project Manager or equivalent role, demonstrating increasing responsibilities over time. Minimum 5 years of experience in one of the following core industries – mining, energy or infrastructure. Sales and business development with established networks and previous experience building a practice in a new market segment. Highly competitive, unique compensation package to the successful candidate Our client is committed to fostering a workforce in each of their locations that reflects the diversity of the communities in which they operate. They are an Equal Opportunity Employer that considers employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, marital status, disability or any other protected status. If you have any special needs requirements, they will do their utmost to accommodate, in accordance with applicable local legislation. #J-18808-Ljbffr
About the Company
Our client is a large, multidisciplinary professional services firm that delivers a comprehensive range of technical and strategic services, including consulting, information technology, engineering, process development, as well as project and construction management to various heavy industrial sectors. Major corporations around the world recognize our client for its ability to bridge the gaps between research and innovative technologies, and between engineering and reliable operations. The firm places strong emphasis on developing innovative approaches, technologies and solutions that add value to its customers businesses. Our client delivers unprecedented business results through a commitment to quality, lower operating costs, more efficient utilization of capital assets, higher standards for safety and risk management, faster start-ups and continuous performance improvements in all projects and programs. Scope of Position
As entire industries cope with tectonic market shifts, the appetite for disruptive thinking, technology and solutions to enhance their operations grows at an unprecedented pace. Our client’s Solutions and Systems Division specializes in addressing these needs. Leveraging its vast experience with the technologies, processes, concepts and techniques used by its customers, as well as its longstanding investment in the R&D of new technologies and concepts, the Solutions and Systems Division provides innovative and commercially effective software and hardware solutions for specialized industrial markets. Currently, our client is seeking a highly accomplished General Manager to provide global leadership to this division. The incumbent will work closely with the vertical market business units to identify opportunities for creative industry-wide customer solutions which reduce their costs, increase efficiencies and/or enhance performance. The General Manager will marshal a team of highly capable software and systems professionals to address these opportunities while leveraging the resulting IP to additional customers around the world. The position will be based in Toronto. Functional Tasks Work with the Senior VP and members of the senior management team to refine, develop and implement the strategic direction for the Solutions and Systems Division. This will include focusing the strategic road map and existing market plans, expanding and improving market penetration, and enhancing competitive positioning. Work closely with the vertical business teams and customers to identify and anticipate opportunities for the division Ensure that organizational capacity is in place by which to deliver on the group’s plans. Provide ongoing direction, performance management and developmental support to the team. Continue to build world-class capabilities. Focus the team to accelerate and drive the growth of the business, new market development, sector leadership and profitability. Ensure that the Solutions and Systems Division is fully aligned with the objectives and direction of the major vertical market business units. Aligning the culture, values, metrics and governance of the Solutions and Systems Division to those of the overall organization. Report regularly and proactively to the Senior VP on results and plans going forward. Champion the group’s interests to major customers and internal stakeholders. Lead the expansion of the division and brand into new customers. Engage with strategic stakeholders in those customers. Remaining abreast of the industry, competitors and trends with a view to ensuring that the firm’s services best align to market needs. Ensure that all alliance, acquisition and investment opportunities are considered and the most attractive pursued. Serve as an ambassador for the group representing it at conferences, speaking engagements, and other external industry related events. Where possible leverage relationships and projects to the benefit of other divisions and the organization as a whole. Drive growth Key Performance Deliverables Specific measures of performance will be discussed with and agreed upon with the successful candidate The following competencies listed below define the role of General Manager – Industrial Solutions and Systems Strategic Approach Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas. Imagines future possibilities. Thinks broadly and investigates a wide-range of alternatives in developing a vision for the future. Selects the most promising vision from a range of alternatives and communicates this vision to others. Influence Articulates the key points of an argument persuasively. Negotiates skillfully and convinces others to own point of view. Directly and indirectly impacts the decisions/opinions of others. Mobilizes people into action. Integrity & Sincerity Inspires trust and supports others through own authenticity and following up on commitments. Maintains high ethical standards both personally and professionally. Shows consistency among principles. People Management Establishes and communicates clear priorities and sense of direction. Clarifies roles and responsibilities. Adapts management style to achieve optimum results. Results Orientation Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them. Initiative Proactive. Seizes opportunities and acts upon them immediately. Takes responsibility for own actions and addresses problems before asked. Customer/Client Orientation Strives to provide customers/clients with personalized and efficient service. Anticipates customers’/clients’ needs. Quickly follows up on customer/client contacts and complaints. Monitors and acts on measures of customer/client satisfaction. Industry & Market Awareness Seeks to anticipate and respond to industry and market changes/challenges by understanding key characteristics, issues and the factors driving them. Aware of competitor’s products, services and position. Boundary-Spanning Incorporates information about the organization’s structure and protocol into decisions. Attentive to the internal politics and alert to shifting interpersonal dynamics. Establishes the necessary support networks and cross-functional relationships through rapport building. Recognizes, maintains and effectively balances the interests and needs of one’s own group with those of the broader organization. Team Skills Helps to create a sense of team spirit and harmonious relations through cooperation and support. Balances personal goals with those of the team. Fosters collaboration among team members. Role Expertise Demonstrates critical technical or professional knowledge/skills related to the role. Has thorough knowledge of relevant products, services and methods. Expands technical knowledge/skills and keeps up-to-date in own area of expertise. Preferred Experience / Education The following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables. Minimum of 15 years of experience in software, solutions and advanced technologies Proven experience in creatively applying technology to solving problems Heavy industrial market experience Experience in growing a P&L A highly intelligent, strategically minded executive with superb communication and interpersonal skills and a willingness to roll-up his/her sleeves. Strong team orientation well-suited to building consensus in a global concern. Toronto-based or willingness to relocate to Toronto Experience in building and managing distributed teams of professionals Highly competitive, unique compensation package to the successful candidate #J-18808-Ljbffr
Our client is a large, multidisciplinary professional services firm that delivers a comprehensive range of technical and strategic services, including consulting, information technology, engineering, process development, as well as project and construction management to various heavy industrial sectors. Major corporations around the world recognize our client for its ability to bridge the gaps between research and innovative technologies, and between engineering and reliable operations. The firm places strong emphasis on developing innovative approaches, technologies and solutions that add value to its customers businesses. Our client delivers unprecedented business results through a commitment to quality, lower operating costs, more efficient utilization of capital assets, higher standards for safety and risk management, faster start-ups and continuous performance improvements in all projects and programs. Scope of Position As entire industries cope with tectonic market shifts, the appetite for disruptive thinking, technology and solutions to enhance their operations grows at an unprecedented pace. Our client’s Smart Industries group specializes in addressing these needs. Leveraging its vast experience with the technologies, processes, concepts and techniques used by its customers, as well as its longstanding investment in the R&D of new technologies and concepts, the Smart Industries group provides innovative and commercially effective IOP, m2m, big data and related software and hardware solutions for specialized industrial markets. Currently, our client is seeking a highly accomplished Managing Director to provide global leadership to this division. The incumbent will work closely with the vertical market business units to identify opportunities for creative industry-wide customer solutions which reduce their costs, increase efficiencies and/or enhance performance. The Managing Director will marshal a team of highly capable software and systems professionals to address these opportunities while leveraging the resulting IP to additional customers around the world. The position will be based in Toronto. Functional Tasks Work with the Senior VP and members of the senior management team to refine, develop and implement the strategic direction for the Smart Industries group. This will include focusing the strategic road map and existing market plans, expanding and improving market penetration, and enhancing competitive positioning. Work closely with the vertical business teams and customers to identify and anticipate opportunities for the division Ensure that organizational capacity is in place by which to deliver on the group’s plans. Provide ongoing direction, performance management and developmental support to the team. Continue to build world-class capabilities. Focus the team to accelerate and drive the growth of the business, new market development, sector leadership and profitability. Ensure that the Solutions and Systems Division is fully aligned with the objectives and direction of the major vertical market business units. Aligning the culture, values, metrics and governance of the Smart Industries Group to those of the overall organization. Report regularly and proactively to the Senior VP on results and plans going forward. Champion the group’s interests to major customers and internal stakeholders. Lead the expansion of the division and brand into new customers. Engage with strategic stakeholders in those customers. Remaining abreast of the industry, competitors and trends with a view to ensuring that the firm’s services best align to market needs. Ensure that all alliance, acquisition and investment opportunities are considered and the most attractive pursued. Serve as an ambassador for the group representing it at conferences, speaking engagements, and other external industry related events. Where possible leverage relationships and projects to the benefit of other divisions and the organization as a whole. Drive growth Key Performance Deliverables In light of the identified responsibilities, the following arespecific deliverables that the position is designed to achieve. Specific measures of performance will be discussed with and agreed upon with the successful candidate Competency Profile The following competencies listed below define the role ofManaging Director Smart Industries Group Strategic Approach
Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas. Visioning
Imagines future possibilities. Thinks broadly and investigates a wide-range of alternatives in developing a vision for the future. Selects the most promising vision from a range of alternatives and communicates this vision to others. Influence
Articulates the key points of an argument persuasively. Negotiates skillfully and convinces others to own point of view. Directly and indirectly impacts the decisions/opinions of others. Mobilizes people into action. Integrity & Sincerity
Inspires trust and supports others through own authenticity and following up on commitments. Maintains high ethical standards both personally and professionally. Shows consistency among principles. People Management
Establishes and communicates clear priorities and sense of direction. Clarifies roles and responsibilities. Adapts management style to achieve optimum results. Results Orientation
Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them. Initiative
Proactive. Seizes opportunities and acts upon them immediately. Takes responsibility for own actions and addresses problems before asked. Customer/Client Orientation
Strives to provide customers/clients with personalized and efficient service. Anticipates customers’/clients’ needs. Quickly follows up on customer/client contacts and complaints. Monitors and acts on measures of customer/client satisfaction. Industry & Market Awareness
Seeks to anticipate and respond to industry and market changes/challenges by understanding key characteristics, issues and the factors driving them. Aware of competitor’s products, services and position. Boundary-Spanning
Incorporates information about the organization’s structure and protocol into decisions. Attentive to the internal politics and alert to shifting interpersonal dynamics. Establishes the necessary support networks and cross-functional relationships through rapport building. Recognizes, maintains and effectively balances the interests and needs of one’s own group with those of the broader organization. Team Skills
Helps to create a sense of team spirit and harmonious relations through cooperation and support. Balances personal goals with those of the team. Fosters collaboration among team members. Role Expertise
Demonstrates critical technical or professional knowledge/skills related to the role. Has thorough knowledge of relevant products, services and methods. Expands technical knowledge/skills and keeps up-to-date in own area of expertise. Preferred Experience / Education The following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables. Minimum of 15 years of experience in software, solutions and advanced technologies Proven experience in creatively applying technology to solving problems Heavy industrial market experience Experience in growing a P&L A highly intelligent, strategically minded executive with superb communication and interpersonal skills and a willingness to roll-up his/her sleeves. Strong team orientation well-suited to building consensus in a global concern. Toronto-based or willingness to relocate to Toronto Experience in building and managing distributed teams of professionals Highly competitive, unique compensation package to the successful candidate #J-18808-Ljbffr
Our client is a large, multidisciplinary engineering/professional services firm that delivers a comprehensive range of technical and strategic services, including consulting, information technology, engineering, process development, as well as project and construction management to various heavy industrial sectors. Major corporations around the world recognize our client for its ability to bridge the gaps between research and innovative technologies, and between engineering and reliable operations. The firm places strong emphasis on developing innovative approaches, technologies and solutions that add value to its customers businesses. Our client delivers unprecedented business results through a commitment to quality, lower operating costs, more efficient utilization of capital assets, higher standards for safety and risk management, faster start-ups and continuous performance improvements in all projects and programs. Scope of Position As entire industries cope with tectonic market shifts, the appetite for disruptive thinking, technology and solutions to design, build and enhance their operations grows at an unprecedented pace. Our client’s mining business leads its sector in this revolution. From brownfield upgrades to making processes more efficient, to fine-tuning machinery, to planning and implementing major new integrated developments, our client’s objective is always the same: to address their clients’ most serious challenges and solve their toughest problems. Our client’s services include: Mine design and planning Backfill Automation Mass mining Electrification Shafts and hoisting systems Operational improvement Mine ventilation and refrigeration Project management and procurement services Construction management Dynamic simulation Currently our client is seeking an individual to assume global leadership for its mining practice which includes: Mining Infrastructure Mine Design and Operational Excellence Reporting to the Global Managing Director, the successful candidate will leverage his/her personal and professional knowledge, experience and capabilities, as well as our client’s extensive in-house resources, to drive the practice’s technologies and services to a larger global market share. The firm’s Mining Practice serves key clients across all commodities groups (Base Metals, Bulk and Minerals) and boasts a significant opportunity to expand its client relationships. This successful candidate will be at the helm of the strategy, team, and execution plan to deliver on the promise of this opportunity with the support the firm’s most senior leadership. The successful candidate will bring deep technical experience in the mining sector. He/she will demonstrate proven effectiveness in influencing through insight, building trusted advisor relationships, partnering with clients to understand their needs (from issue to outcome), shaping the ‘right’ solutions in order to help mining companies implement sustainable business plans, become more competitive and get the most value from their assets. The role requires a differentiated understanding of clients’ industry landscape and the capacity to create solutions that bring the best of our client to help customers achieve their objectives. This successful candidate will also be responsible for practice building activities, thought leadership, people development, and continuing to build an extraordinary team. Functional Tasks Work with members of the senior management team to refine, develop and implement the strategic direction for the Mining Practice. This will include focusing the strategic road map and existing market plans, expanding and improving market penetration, and enhancing competitive positioning. Work closely with the vertical business teams and customers to identify and anticipate opportunities for the practice Ensure that organizational capacity is in place by which to deliver on the practice’s plans. Provide ongoing direction, performance management and developmental support to the team. Continue to build world-class capabilities. Focus and inspire the team to accelerate and drive the growth of the business, new market development, sector leadership and profitability. Ensure that the Mining Practice is fully aligned with the objectives and direction of the major vertical market business units. Aligning the culture, values, metrics and governance of the Mining Practice to those of the overall organization. Meet operating requirements demonstrating strong program and project governance and delivery skills. Ensure consistent high-quality deliverables from the practice. Report regularly and proactively to the Global MD on results and plans going forward. Champion the group’s interests to major customers and internal stakeholders. Lead the expansion of the practice and brand into new customers. Engage with strategic stakeholders in those customers. Drive growth. Find and create business opportunities across multiple geographies within established and emerging client organizations. Remaining abreast of the industry, competitors and trends with a view to ensuring that the firm’s services best align to market needs. Ensure that all alliance, acquisition and investment opportunities are considered and the most attractive pursued. Serve as an ambassador for the group representing it at conferences, speaking engagements, and other external industry related events. Where possible leverage relationships and projects to the benefit of other practices and the organization as a whole. Drive growth Key Performance Deliverables In light of the identified responsibilities, the following arespecific deliverables that the position is designed to achieve. Specific measures of performance will be discussed with and agreed upon with the successful candidate Competency Profile The following competencies listed below define the role of Global Lead Mining Practice Strategic Approach
Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas. Visioning
Imagines future possibilities. Thinks broadly and investigates a wide-range of alternatives in developing a vision for the future. Selects the most promising vision from a range of alternatives and communicates this vision to others. Influence
Articulates the key points of an argument persuasively. Negotiates skillfully and convinces others to own point of view. Directly and indirectly impacts the decisions/opinions of others. Mobilizes people into action. Integrity & Sincerity
Inspires trust and supports others through own authenticity and following up on commitments. Maintains high ethical standards both personally and professionally. Shows consistency among principles. People Management
Establishes and communicates clear priorities and sense of direction. Clarifies roles and responsibilities. Adapts management style to achieve optimum results. Results Orientation
Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them. Initiative
Proactive. Seizes opportunities and acts upon them immediately. Takes responsibility for own actions and addresses problems before asked. Customer/Client Orientation
Strives to provide customers/clients with personalized and efficient service. Anticipates customers’/clients’ needs. Quickly follows up on customer/client contacts and complaints. Monitors and acts on measures of customer/client satisfaction. Industry & Market Awareness
Seeks to anticipate and respond to industry and market changes/challenges by understanding key characteristics, issues and the factors driving them. Aware of competitor’s products, services and position. Boundary-Spanning
Incorporates information about the organization’s structure and protocol into decisions. Attentive to the internal politics and alert to shifting interpersonal dynamics. Establishes the necessary support networks and cross-functional relationships through rapport building. Recognizes, maintains and effectively balances the interests and needs of one’s own group with those of the broader organization. Team Skills
Helps to create a sense of team spirit and harmonious relations through cooperation and support. Balances personal goals with those of the team. Fosters collaboration among team members. Role Expertise
Demonstrates critical technical or professional knowledge/skills related to the role. Has thorough knowledge of relevant products, services and methods. Expands technical knowledge/skills and keeps up-to-date in own area of expertise. Preferred Experience / Education The following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables. Minimum of 20 years of relevant mining sector experience C-Suite level experience, ideally with an extensive network of relationships at senior levels Solid technical understanding of relevant services/solutions in: Mine engineering, Data management, Mine technical computing, Mineral processing, Geological modeling, Mine optimization and design, Process optimization, Mill design, Commissioning assistance, Financial evaluation, Operational support, Backfill Systems, Dynamic Simulation, Environmental Mining Services, Mine Design and Planning, Mine Ventilation, Refrigeration Systems, Shafts and Hoisting (Winder) Systems. A highly intelligent, strategically minded executive with superb communication and interpersonal skills and a willingness to roll-up his/her sleeves. Strong team orientation well-suited to building consensus in a global concern. Toronto-based or willingness to relocate to Toronto Experience in building and managing distributed teams of professionals Relevant degree in mining engineering or related discipline Highly competitive, unique compensation package to the successful candidate #J-18808-Ljbffr
Our client is a large, multidisciplinary engineering/professional services firm that delivers a comprehensive range of technical and strategic services, including consulting, information technology, engineering, process development, as well as project and construction management to various heavy industrial sectors. Major corporations around the world recognize our client for its ability to bridge the gaps between research and innovative technologies, and between engineering and reliable operations. The firm places strong emphasis on developing innovative approaches, technologies and solutions that add value to its customers businesses. Our client delivers unprecedented business results through a commitment to quality, lower operating costs, more efficient utilization of capital assets, higher standards for safety and risk management, faster start-ups and continuous performance improvements in all projects and programs. Scope of Position As entire industries cope with tectonic market shifts, the appetite for disruptive thinking, technology and solutions to design, build and enhance their operations grows at an unprecedented pace. Our client’s mineral processing business leads its sector in this revolution. From brownfield upgrades to making processes more efficient, to fine-tuning machinery, to planning and implementing major new integrated developments, our client’s objective is always the same: to address their clients’ most serious challenges and solve their toughest problems. Geometallurgy and ore testing Heap leach and in-situ leach Process modeling and studies Dewatering Process intensification Mine-to-mill optimization Crushing and grinding Operational support, asset management, and sustaining capital projects Ore sorting and pre-concentration Project management and procurement Services Beneficiation Construction management Flotation Commissioning and ramp-up Gold processing Digital strategies Currently our client is seeking an individual to assume global leadership for its Mineral Processing Practice which includes: Process Design Operational Support Reporting to the Global Managing Director, the successful candidate will leverage his/her personal and professional knowledge, experience and capabilities, as well as our client’s extensive in-house resources, to drive the practice’s technologies and services to a larger global market share. The firm’s Mineral Processing Practice serves key clients across all commodities groups (Base Metals, Bulk and Minerals) and boasts a significant opportunity to expand its client relationships. This successful candidate will be at the helm of the strategy, team, and execution plan to deliver on the promise of this opportunity with the support the firm’s most senior leadership. The successful candidate will possess a deep understanding of mineral processing across major commodities (Copper, Zinc, Nickel, Iron Ore, Gold and Silver, etc). He/she will demonstrate proven effectiveness in influencing through insight, building trusted advisor relationships, partnering with clients to understand the client’s needs (from issue to outcome), shaping the ‘right’ solutions in order to help mining companies develop and exploit new orebodies profitably. The role requires a differentiated understanding of clients’ industry landscape and the capacity to create solutions that bring the best of Hatch to help clients overcome their processing challenges. This successful candidate will also be responsible for practice building activities, thought leadership, people development, and continuing to build an extraordinary team. Functional Tasks Work with members of the senior management team to refine, develop and implement the strategic direction for the Mineral Processing Practice. This will include focusing the strategic road map and existing market plans, expanding and improving market penetration, and enhancing competitive positioning. Work closely with the vertical business teams and customers to identify and anticipate opportunities for the practice Ensure that organizational capacity is in place by which to deliver on the practice’s plans. Provide ongoing direction, performance management and developmental support to the team. Continue to build world-class capabilities. Focus and inspire the team to accelerate and drive the growth of the business, new market development, sector leadership and profitability. Ensure that the Mineral Processing Practice is fully aligned with the objectives and direction of the major vertical market business units. Aligning the culture, values, metrics and governance of the Mineral Processing Practice to those of the overall organization. Meet operating requirements demonstrating strong program and project governance and delivery skills. Ensure consistent high-quality deliverables from the practice. Report regularly and proactively to the Global MD on results and plans going forward. Champion the group’s interests to major customers and internal stakeholders. Lead the expansion of the practice and brand into new customers. Engage with strategic stakeholders in those customers. Drive growth. Find and create business opportunities across multiple geographies within established and emerging client organizations. Remaining abreast of the industry, competitors and trends with a view to ensuring that the firm’s services best align to market needs. Ensure that all alliance, acquisition and investment opportunities are considered and the most attractive pursued. Serve as an ambassador for the group representing it at conferences, speaking engagements, and other external industry related events. Where possible leverage relationships and projects to the benefit of other practices and the organization as a whole. Drive growth Key Performance Deliverables In light of the identified responsibilities, the following arespecific deliverables that the position is designed to achieve. Specific measures of performance will be discussed with and agreed upon with the successful candidate Competency Profile The following competencies listed below define the role ofPractice Leader/Director Smart Urbanization. Strategic Approach
Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas. Visioning
Imagines future possibilities. Thinks broadly and investigates a wide-range of alternatives in developing a vision for the future. Selects the most promising vision from a range of alternatives and communicates this vision to others. Influence
Articulates the key points of an argument persuasively. Negotiates skillfully and convinces others to own point of view. Directly and indirectly impacts the decisions/opinions of others. Mobilizes people into action. Integrity & Sincerity
Inspires trust and supports others through own authenticity and following up on commitments. Maintains high ethical standards both personally and professionally. Shows consistency among principles. People Management
Establishes and communicates clear priorities and sense of direction. Clarifies roles and responsibilities. Adapts management style to achieve optimum results. Results Orientation
Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them. Initiative
Proactive. Seizes opportunities and acts upon them immediately. Takes responsibility for own actions and addresses problems before asked. Customer/Client Orientation
Strives to provide customers/clients with personalized and efficient service. Anticipates customers’/clients’ needs. Quickly follows up on customer/client contacts and complaints. Monitors and acts on measures of customer/client satisfaction. Industry & Market Awareness
Seeks to anticipate and respond to industry and market changes/challenges by understanding key characteristics, issues and the factors driving them. Aware of competitor’s products, services and position. Boundary-Spanning
Incorporates information about the organization’s structure and protocol into decisions. Attentive to the internal politics and alert to shifting interpersonal dynamics. Establishes the necessary support networks and cross-functional relationships through rapport building. Recognizes, maintains and effectively balances the interests and needs of one’s own group with those of the broader organization. Team Skills
Helps to create a sense of team spirit and harmonious relations through cooperation and support. Balances personal goals with those of the team. Fosters collaboration among team members. Role Expertise
Demonstrates critical technical or professional knowledge/skills related to the role. Has thorough knowledge of relevant products, services and methods. Expands technical knowledge/skills and keeps up-to-date in own area of expertise. Preferred Experience / Education The following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables. Minimum of 20 years of relevant mining sector experience C-Suite level experience, ideally with an extensive network of relationships at senior level Deep understanding of the mineral processing and operational trends across major commodities (Copper, Zinc, Nickel, Iron Ore, Molybdenum, Gold and Silver, etc.) and ability to develop and drive innovation to process projects. The successful candidate will also have skills in areas such as iron ore beneficiation, ore testing and site characterization, process modeling and studies, materials handling, crushing, grinding, flotation, dewatering and separation among others. A highly intelligent, strategically minded executive with superb communication and interpersonal skills and a willingness to roll-up his/her sleeves. Strong team orientation well-suited to building consensus in a global concern. International experience Toronto-based or willingness to relocate to Toronto Experience in building and managing distributed teams of professionals Relevant degree in process engineering or related discipline Highly competitive, unique compensation package to the successful candidate #J-18808-Ljbffr
A service-driven industrial and consumer manufacturing company, our client has grown to become one of Canada’s largest corrugated box manufacturers. With multiple offices and manufacturing locations both in the United States and Canada, our client now seeks a General Manager to lead one of its businesses located in Southern Ontario. Scope of Position The General Manager will be responsible for providing strategic direction to our client’s integrated manufacturing operations and sales team while ensuring that the plant operations meet production and sales demands in a cost-optimized, safe, and environmentally responsible manner. Reporting to the President, the General Manager will be responsible for a $100 million revenue business with a headcount of 225 people overseeing all sales, business development, production, finance, and operations by clearly defining goals and objectives that promote and maintain an atmosphere of efficiency and continuous improvement in all areas of business and operations. Functional Tasks Manage and oversee all business operations including but not limited to sales, production, quality, finance, corporate strategy, and human resources. Ownership of the Profit & Loss (P&L) responsibility, actively strategizing, organizing, and executing the business plan to align with group company’s financial and strategic objectives. Harness existing relationships within the company’s network to develop a comprehensive business plan for the facility while focusing on fostering long-term, high-value partnerships as well as local relationships. Provide recommendations for capital investments that align with the company’s overarching goals. Collaborate with other company leaders to achieve collective objectives and utilize the full range of capabilities available within the company’s network. Through effective sales leadership and team support, develop and execute a growth plan while identifying opportunities to deliver solutions to both existing and new customers and suppliers. Collaborate with other leaders to effectively allocate resources that strike a balance between strategic objectives and financial returns while ensuring efficient asset utilization. Establish and implement manufacturing and business processes that drive operational excellence, adhering to company policies and procedures. Foster an environment of lean/continuous improvement, increased efficiencies, and reduced costs. Understand and address critical factors related to plant operations, including capital projects, hiring, performance, environmental concerns, safety, and budgeting, to make sound decisions that impact the local site. Maintain and develop effective analysis and reporting tools to communicate plant performance to internal and external stakeholders. Identify and nurture future leaders, cultivating bench strength within the organization. Apply a deep understanding of people and performance management processes to set expectations and conduct regular performance reviews with all direct reports. Collaborate with the Health & Safety department to continually enhance safety discipline, practices, and policies. Leverage a strong understanding of labor relations and unions to effectively address relevant issues, such as collective agreements and grievances. Promote a culture rooted in customer-centric behaviors and problem-solving. Competency Profile The following competencies listed below define the role of General Manager. Customer Focus
Personally, demonstrates that external and internal customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer.
Keeps customers informed about the status of pending actions and audits customer satisfaction with products or services. Decision Quality
Gather enough information to allow a pragmatic assessment of risks and benefits of alternative approaches in any decision. Stays focused on objectives and considers both the short-term and longer-term impact of decisions and keeps objectives in mind throughout the process. Communicates the impact and implications of decisions. Completes the appropriate level of due diligence required to make a quick, accurate decision. Drive For Results
Achieves results within established timelines. Understands and demonstrates that intentions, activities, and results are not the same. Pursues everything with energy, drive, and a need to finish; does not give up before finishing, even in the face of resistance or setbacks; consistently challenges self and others for results. Leadership
The expectation of leadership is not reserved solely for only those who are in positions of authority, but for all employees. They demonstrate high integrity and are motivated by wanting to make a real difference to people by delivering a high-quality service for their customer and the organization. In positions of authority they: invest in development for the right people and identify and develop future leaders, and coach and provide candid feedback to others. They are visible and they model behaviors, competencies and values expected and inspire others to undertake challenging tasks and projects. Teamwork
Is an effective team player who adds complementary skills and contributes valuable ideas, opinions, and feedback. Communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team. Ensures the right stakeholders are informed and involved where necessary. Is ready to “roll up their sleeves” as necessary. Think and Act like an owner.
Thinks and cares about the organization like an owner. Commits to and upholds organizational values, and core behaviors even under difficult circumstances. Demonstrates a strong sense of responsibility and dedication to the
success of the organization. Takes appropriate risks, holds self and others accountable for measurable, high-quality, timely, and cost-effective results and openly raises a challenge even if others don’t. Preferred Experience / Education The following describes industry and functional experience/qualifications important to success in the role. A minimum of 15 years’ manufacturing production experience. Proven business leadership in a market-focused, multi-functional organization of significant size. Demonstrated expertise in P&L management, production, finance, and sales within a technical, customer-centric manufacturing environment. Engineering-related university degrees (e.g., Mechanical, Process) are an asset. Track record in leading operations-focused teams, including performance and conflict management. Proficiency in implementing best practices in operations management, encompassing asset optimization, cycle time reduction, waste reduction, workforce flexibility, training, and recruitment. Exceptional communication skills with the ability to build strong relationships among diverse internal and external stakeholders. Key Success Factors Ability to grow and develop business for the division. Positive safety performance without safety incidents. Maximized production volume adhering to quality standards at the lowest possible cost. Well trained operations crew that are motivated to achieve safety, quality, and environmental targets. Strong employee development and engagement, creating accountability and coordination across teams to achieve objectives. Positioning the business to be at the forefront of technology and efficiency to provide customers with the highest possible value. Highly competitive compensation and benefits package. #J-18808-Ljbffr
Director Operations and Administration – Kingston, Ontario THIS SEARCH WAS SUCCESSFULLY COMPLETED. About the Company Headquartered in spectacular Kingston, Ontario, our client distributes a wide range of innovative and reliable products to contractors, government agencies, industrial firms, institutions and commercial businesses. The firm is committed to providing superior personal service at a local level. The firm’s multiple locations provide intimate local market knowledge with experienced, highly trained staff dedicated to exceeding customer expectations. The firm’s success is in no small part due to the quality and passion of that staff, its training, attitude and its highly engaged, supportive corporate culture. Our client is consistently recognized as one of Canada’s Best Managed Companies. It has also been awarded multiple business achievement and Business of the Year awards. The firm proudly supports numerous charitable events and organizations as part of its commitment to give back to the great communities in which they do business and live. Our client is growing, profitable, debt-free and boasts a very stable, highly committed ownership. Scope of Position Currently our client is undergoing a planned leadership transition with the retirement of a key executive. While the firm has well-established and functioning systems and processes that have helped it thrive to date, its growth plans will test its ability to adapt and scale. Ensuring that appropriate company systems, processes and operations are in place and aligned with those growth plans will be the responsibility of the Director Operations and Administration. Reporting to the CEO, the Director Operations and Administration will be responsible for strategic and day to day financial matters and finance team leadership. The individual will also lead and support human resources, IT, supply chain and other operational areas critical to the company’s success. The Director Operations and Administration will work proactively and collaboratively to provide strong leadership while continually enhancing policies and practices to meet the organization’s overall requirements. The Director Operations and Administration will have a strong financial background complemented with operations, HR, ERP, CRM, and perhaps even e-commerce experience. This is an outstanding opportunity that features : Strong industry and company growth Committed ownership A proven organization and team Highly entrepreneurial culture An opportunity to make a real difference Spectacular city of Kingston location Functional Tasks Plan and direct the operational priorities, goals, policies, practices and initiatives in accordance with the goals and strategic direction set by the CEO Recommend and participate in the development of policies that address corporate growth and strengthens organizational processes Lead and execute a strategy that drives excellence across the finance and operational organizations, leveraging best-of-class processes, technology and team members to meet and exceed customer expectations as measured by output and efficiency Participate as an open, engaged and committed member of the Management Team in the formulation and execution of the corporate vision, strategy and business objectives Understand and apply efficient and cost-effective operations knowledge and practices to sustain a profitable day to day business operations that enable service delivery which meets or exceeds customer expectation. Ensure operational milestones are met on time, with high quality and that they meet the objectives established Create and sustain a viable organizational structure to make optimum use of financial and operational resources, technology and systems Build and facilitate the development of strong relationships and synergies with all areas of the company and with the company’s suppliers and customers in order to achieve the corporate goals, objectives and revenue targets Foster a culture of highly productive team spirit and innovation into the short- and longer-term operations of the organization Inspire and lead a talented group of customer-centric focused team members, helping them manage their careers and grow as professionals Instill a culture of empowerment Monitor, measure and report on the financial and organizational results Help instill an intensely customer service mindset within the organization Spearhead the commercial agreements and sustainable relationships with potential customers. Manage purchasing and supply chain to strike the right balance for adequate though not excess inventory levels to meet customer requirements Work with VP Sales on demand planning / forecasting issues and models Recruit highly engaged, high achieving individuals to join the team as the company continues to grow Remain abreast of competitive offerings, pricing and distribution strategies. Make recommendations to ensure positioning of existing technologies is optimized. Key Performance Indicators In light of the identified responsibilities, the following are specific deliverables that the position is designed to achieve. Strategic metrics : Ensuring that product offerings and roadmap align with market requirements Financial metrics : Attainment of costs and profitability targets through a strong focus on management, costs, processes and revenue growth. Operational metrics : Ensure that best in class operational practices are in place Team Metrics : Building overall effectiveness of the team along with morale Competency Profile The following competencies listed below define the role of Director Operations and Administration : Results Orientation : Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them. Strategic Approach : Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas. People Management : Establishes and communicates clear priorities and sense of direction. Clarifies roles and responsibilities. Adapts management style to achieve optimum results. Developing & Coaching Others : Accurately assesses strengths and development needs of employees. Challenges others to improve their abilities and actively supports their development. Continually provides timely and constructive feedback, coaching and challenging learning opportunities. Adjusts coaching style based on each employee’s ability and motivation level. Planning & Objective Setting : Systematic in approach to work. Produces action plans in which objectives are defined and steps for achieving them are clearly specified. Plans by breaking down large task into subtasks. Develops plans that anticipate obstacles. Is realistic about time-scales and builds in appropriate checkpoints, milestones and controls in order to ensure that desired results are realized. Commercial Acumen : Applies appropriate commercial and financial principles. Understands situations in terms of costs, profits, added-value and return on investment. Appreciates the commercial impact of own work on the organization’s total expenses and revenues. Team Skills : Helps to create a sense of team spirit and harmonious relations through cooperation and support. Balances personal goals with those of the team. Fosters collaboration among team members. Integrity & Sincerity : Inspires trust and supports others through own authenticity and following up on commitments. Maintains high ethical standards both personally and professionally. Shows consistency among principles. Preferred Experience / Education A minimum of 10 years of experience in relevant finance leadership or controller roles or Director Finance and progressively responsible experience Several years additional Operations Management experience Knowledge and experience with Six sigma, Lean and other continuous improvement projects an asset Demonstrable evidence of a track record distinguished by exceeding expectations Proven entrepreneurial / smaller company experience, with appropriate financial and business acumen acquired from scaling an organization with similar characteristics to achieve the next level of growth where you have been instrumental in the progress with. Discipline and the knowledge to focus, prioritize and set in place procedures and processes; Flexibility and the ability to adapt to a very fluid, rapidly changing environment. High degree of honesty, humility, respect, integrity and loyalty; The ability to see beyond obstacles or setbacks and be energized by the challenges of achieving a goal; Strong team building skills with the ability to effectively communicate and motivate A professional and mature disposition with the confidence and stature to challenge issues and positions in a respectful, tactful and non-confrontational manner; Highly competitive compensation package structured to the needs of the successful candidate. J-18808-Ljbffr Create a job alert for this search Director And Ontario • Kingston, ON, Canada #J-18808-Ljbffr
Our client is a Toronto-based world-class designer and manufacturer of advanced microwave, millimeter-wave and electro-optic components and sub-systems. Our client was founded in 1992 on a mission to provide high reliability, cutting‑edge RF solutions. The company has grown by focusing on customer success and by assembling a fully‑integrated, skilled team of experts in high frequency circuits and systems, communication and radar subsystem design, engineering and custom manufacturing. The firm is uniquely vertically integrated through all key functions including RFIC design in GaAs, GaN, SiGe and CMOS, thin film manufacturing, automated HMIC (Hybrid Microwave Integrated Circuit) Assembly, CNC machining, PC Board population, and system integration and test, allowing responsive, high quality support of customers’ demanding requirements. The firm’s expertise in developing customised RF and electro‑optic sensing and communications solutions makes our client a critical partner in commercial aerospace, defence, industrial, medical, space and SatCom markets. Our client consistently invests heavily in IR&D and boasts a large engineering team with most having advanced degrees in their realms of specialization. In the past few years our client has further augmented its R&D footprint by developing strategic research partnerships at selected universities in Canada and the US. Our client occupies a 65,000 square foot state‑of‑the‑art engineering and manufacturing facility in Toronto including Class 1000 to 10,000 clean rooms. The firm’s systems maintain compliance to AS9100C and ISO9001:2008 and encompass all the core capabilities needed for end‑to‑end electronic product development, redesign and life‑cycle maintenance. The firm also maintains a second facility in Canada. To best serve US customers with ITAR restrictions, and to provide a 2nd source with identical capability, our client has also established a US‑based design and manufacturing facility focused on MMIC and high‑power device design. Scope of Position Reporting directly to the CEO, the Manager/Director of Human Resources will be responsible for nurturing and supporting a culture that attracts, motivates and retains the firm’s human capital. This will include guiding and supporting the organization on all HR matters to meet its strategic objectives and goals for profitability and growth. In addition, this Manager/Director of Human Resources will also be responsible for overseeing the company’s legal matters as applied to the firm’s human resources. This mandate is truly “transformational”, driving change and improvements throughout the organization to allow them to keep growing. With no shortage of opportunities to contribute, this role will appeal to individuals with boundless energy and ambition looking to make an impact while growing both personally and professionally. The Manager/Director will manage Human Resources to support both head office and distributed business operations. He/she will serve as a member of the management team and be involved in the overall planning and management of the organisational mission, goals and priorities. He/she will work with the support of the Leadership Team in an effort to consistently provide the support, guidance, and resources necessary to create a great place to work for all employees. Functional Tasks Key responsibilities of the role: Direct all functional activities of the Human Resources department including: Recruiting and staffing; Performance management and improvement systems; Organization development; Employment and compliance to regulatory concerns regarding employees; Employee Relations; Payroll; Employee communications; Compensation and Benefits administration; Employee safety, welfare, and wellness; Policy development; Partner with the senior leadership executive team, department managers and employees to identify and address the critical HR needs of the organisation and achieve an effective long‑range HR strategy; Work in compliance with Provincial Authorities, WCB, legal counsel, as well as working closely with service providers such as benefits providers, recruitment agencies, etc; Direct the Human Resources department staff; Research and evaluate best‑practices in Human Resources management policies, procedures, methodologies, and metrics; Establish benchmarks for organisational effectiveness, employee performance, training and career development, health and benefits, employee relations and payroll; Lead the development of, and effectively manage and integrate HR policies and programmes including performance reviews, succession planning, career development, performance management, goal setting and reviews, training and mentoring, employee benefits, employee handbook, etc; Counsel and work with senior leadership team to ensure compensation plans are competitive and promote attitudes and behaviours that support the firm’s goals and values; Drive initiatives to accelerate integration of new employees, align workforce around goals and priorities, and instill an HR culture of continuous improvement, while monitoring and measuring compliance and engagement; Work with the CEO and other senior leaders to define and effectively communicate organisational values to drive culture of service, professionalism and performance excellence; Develop HR strategies to identify and address competency, knowledge, talent and performance gaps; Develop recruitment and retention strategies to attract and retain top talent; Assess and upgrade current training programmes; launch management mentoring initiatives to support employee growth and development. Identify and stretch high potential talent; Field employee surveys to assess and monitor employee engagement on key initiatives such as culture; Create and manage employee recognition and awards programmes; Manage the firm’s health and safety programmes against best practices in the sector. Competency Profile The following competencies listed below define the role of Manager/Director of Human Resources: Role Expertise Demonstrates critical technical or professional knowledge/skills related to the role. Has thorough knowledge of relevant products, services and methods. Expands technical knowledge/skills and keeps up‑to‑date in own area of expertise. Motivating Encourages others by creating enthusiasm, a feeling of investment and a desire to excel. Inspires a healthy attitude to work by recognising positive contributions. Results Orientation Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them. Influ Articulates the key points of an argument persuasively. Negotiates skilfully and convinces others to own point of view. Directly and indirectly impacts the decisions/opinions of others. Mobilises people into action. Leading Change Recognises when change is necessary. Challenges the status quo and champions new initiatives. Acts as a catalyst to change and stimulates others to change. Develops an effective action plan to implement change and monitors results. Impact Makes an immediate positive impression upon others. Has presence and commands respect. Comes across with force and quickly establishes credibility. Accurately predicts the effects of own words and actions. Makes an immediate positive impression upon others. Integrity & Sincerity Inspires trust and supports others through own authenticity and following up on commitments. Maintains high ethical standards both personally and professionally. Shows consistency among principles. Team Skills Helps to create a sense of team spirit and harmonious relations through cooperation and support; Balances personal goals with those of the team; Fosters collaboration among team members. Preferred Experience / Education A bachelor’s degree in Human Resources or equivalent. 5+ years of broad‑based and progressive experience in a general human resources senior leadership role. Demonstrated success in leading a strategic, transformative HR function. Experience in communicating and presenting progressive HR strategies and plans to senior management. Ability to support ideas and plans with appropriate facts and data. Recognised for abilities to manage significant change of corporate cultures. Proven leadership and management skills with a knowledge of current industry best‑practices. Results orientation, proactive and possessing a drive to succeed. Able to influence others and effect change of direction, while keeping participants fully engaged. Must be capable of interfacing effectively at all levels of the organisation. Possess excellent communications skills, strong organisational skills, and well‑developed tact and diplomacy. Must be a team player. Experience in privately owned mid‑sized businesses. Strategic planning. High level of interpersonal skills and integrity. Creative and forwarding thinking. Highly competitive compensation package tailored to the successful candidate. #J-18808-Ljbffr
