Duration: 12 months contract, Full-TimeEmployment Type: W-2 Job Description:The Customer Logistics Representative (CLR) is owner of the customer relationship from an operations perspective.The incumbent has direct responsibility for delivering outstanding customer experience to an assigned portfolio of accounts within a territory.The incumbent handles both the execution of tactical processes such as customer order intake, order management, order follow-up and troubleshooting, as well as critical initiatives using business analytics to influence customer collaboration.The CLR will also engage with internal partners to provide resolution to customer complaints.The CLR will monitor key performance indicators (KPI's) to track progress of the efficiencies and value-added services offered to the customers.This role also involves extensive collaboration with multiple business partners including Distribution, Transportation, Sales and Marketing, and Planning CLS strives to strengthen customer trust by providing enterprise customer & logistics services that improve the customer experience while ensuring a safe and compliant supply chain.Responsibilities:1. Value Add Through the tactical operations the Customer Logistics Representative will seek to deliver value to our customers. The CLR's main objective is to build and maintain a strong and positive relationship with their assigned customers. The CLR actively seeks to build further collaboration with existing customers to achieve:An increase of the number of orders sent electronically to client.A reduction of errors that occur for customers submitting already electronic orders.A decrease of the number of corrective documents (Credits/Debits and Returns)A reduction of the cycle time of Credit / Debit issuanceCLR will act as an internal representation of the customer and will search for the optimized balance between client capabilities/controls and customer expectations.Apply available information and reporting to measure efficiencies within the assigned customer portfolio.2. Tactical Place orders in the system for customers belonging to the regional portfolio; orders can be received via Email, Phone, or Fax.Review orders for pricing, product availability, dating, discontinued items, payments terms and make any necessary adjustments.Respond to inquiries from internal and external customers via phone or email; inquiries may be related to back-orders, order status, order amendments, among others.Ensure e-commerce orders are monitored and that any discrepancies or blocks are resolved to allow for timely processing.Ensure that orders are processed in a timely manner through collaboration with Supply Planning, Distribution, and Transportation.Ensure all activities are performed according to internal Standard Operating Procedures (SOP's), Work Instructions (WI's) to guarantee a compliant supply chain.Respond and capture service complaints according to internal procedures while ensuring customer satisfaction in a compliant fashion.Initiate the investigation as a result of a complaint and if applicable, initiate the process to issue Credit / Debit.Responsible for creating and maintaining awareness with our customers of the Customer Care model offered to them.Provide support and coordinate with the rest of the team while other peers are out of office.3. Process & Projects, Data and AnalysisFunction as a subject matter expert on all assigned Customer Experience processesIdentify, assess, and communicate process and cost improvements opportunities to Customer Logistics management teamParticipate in projects that are identified to be part of professional development and business needs, which will be identified in the Personal Development Plan.Experience:A minimum of 2 years in a customerSkills:MS Office, Bilingual, AgilityEducation: Bachelors or associates or high school About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Recruiter Details:Name: AzharEmail: Azhar@ustechsolutionsinc.comInternal Id: 25-52788
Location: Markham, Ontario CAN L3R 0T5- Hybrid role Duration: 12 months contract, Full-TimeJob Description:The Customer Logistics Representative (CLR) is owner of the customer relationship from an operations perspective.The incumbent has direct responsibility for delivering outstanding customer experience to an assigned portfolio of accounts within a territory.The incumbent handles both the execution of tactical processes such as customer order intake, order management, order follow-up and troubleshooting, as well as critical initiatives using business analytics to influence customer collaboration.The CLR will also engage with internal partners to provide resolution to customer complaints.The CLR will monitor key performance indicators (KPI's) to track progress of the efficiencies and value-added services offered to the customers.This role also involves extensive collaboration with multiple business partners including Distribution, Transportation, Sales and Marketing, and Planning CLS strives to strengthen customer trust by providing enterprise customer & logistics services that improve the customer experience while ensuring a safe and compliant supply chain. Responsibilities:1. Value Add Through the tactical operations the Customer Logistics Representative will seek to deliver value to our customers. The CLR's main objective is to build and maintain a strong and positive relationship with their assigned customers. The CLR actively seeks to build further collaboration with existing customers to achieve:An increase of the number of orders sent electronically to client.A reduction of errors that occur for customers submitting already electronic orders.A decrease of the number of corrective documents (Credits/Debits and Returns)A reduction of the cycle time of Credit / Debit issuanceCLR will act as an internal representation of the customer and will search for the optimized balance between client capabilities/controls and customer expectations.·Apply available information and reporting to measure efficiencies within the assigned customer portfolio.2. Tactical Place orders in the system for customers belonging to the regional portfolio; orders can be received via Email, Phone, or Fax.Review orders for pricing, product availability, dating, discontinued items, payments terms and make any necessary adjustments.Respond to inquiries from internal and external customers via phone or email; inquiries may be related to back-orders, order status, order amendments, among others.Ensure e-commerce orders are monitored and that any discrepancies or blocks are resolved to allow for timely processing.Ensure that orders are processed in a timely manner through collaboration with Supply Planning, Distribution, and Transportation.Ensure all activities are performed according to internal Standard Operating Procedures (SOP's), Work Instructions (WI's) to guarantee a compliant supply chain.Respond and capture service complaints according to internal procedures while ensuring customer satisfaction in a compliant fashion.Initiate the investigation as a result of a complaint and if applicable, initiate the process to issue Credit / Debit.Responsible for creating and maintaining awareness with our customers of the Customer Care model offered to them.Provide support and coordinate with the rest of the team while other peers are out of office.3. Process & Projects, Data and AnalysisFunction as a subject matter expert on all assigned Customer Experience processesIdentify, assess, and communicate process and cost improvements opportunities to Customer Logistics management teamParticipate in projects that are identified to be part of professional development and business needs, which will be identified in the Personal Development Plan.Experience:A minimum of 2 years in a customerSkills:MS Office, Bilingual, AgilityEducation: Bachelors or associates or high schoolAbout US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Recruiter Details:Name: I.Prudvi kumarEmail: prudvi.k@ustechsolutionsinc.comInternal Id: 25- 52788
Duration: 12 months contract, Full-Time
Employment Type: W-2
Job Description:
The Customer Logistics Representative (CLR) is owner of the customer relationship from an operations perspective. The incumbent has direct responsibility for delivering outstanding customer experience to an assigned portfolio of accounts within a territory. The incumbent handles both the execution of tactical processes such as customer order intake, order management, order follow-up and troubleshooting, as well as critical initiatives using business analytics to influence customer collaboration. The CLR will also engage with internal partners to provide resolution to customer complaints. The CLR will monitor key performance indicators (KPI's) to track progress of the efficiencies and value-added services offered to the customers. This role also involves extensive collaboration with multiple business partners including Distribution, Transportation, Sales and Marketing, and Planning CLS strives to strengthen customer trust by providing enterprise customer & logistics services that improve the customer experience while ensuring a safe and compliant supply chain.
Responsibilities: 1. Value Add Through the tactical operations the Customer Logistics Representative will seek to deliver value to our customers. The CLR's main objective is to build and maintain a strong and positive relationship with their assigned customers. The CLR actively seeks to build further collaboration with existing customers to achieve: An increase of the number of orders sent electronically to client. A reduction of errors that occur for customers submitting already electronic orders. A decrease of the number of corrective documents (Credits/Debits and Returns) A reduction of the cycle time of Credit / Debit issuance CLR will act as an internal representation of the customer and will search for the optimized balance between client capabilities/controls and customer expectations. Apply available information and reporting to measure efficiencies within the assigned customer portfolio.
2. Tactical Place orders in the system for customers belonging to the regional portfolio; orders can be received via Email, Phone, or Fax. Review orders for pricing, product availability, dating, discontinued items, payments terms and make any necessary adjustments. Respond to inquiries from internal and external customers via phone or email; inquiries may be related to back-orders, order status, order amendments, among others. Ensure e-commerce orders are monitored and that any discrepancies or blocks are resolved to allow for timely processing. Ensure that orders are processed in a timely manner through collaboration with Supply Planning, Distribution, and Transportation. Ensure all activities are performed according to internal Standard Operating Procedures (SOP's), Work Instructions (WI's) to guarantee a compliant supply chain. Respond and capture service complaints according to internal procedures while ensuring customer satisfaction in a compliant fashion. Initiate the investigation as a result of a complaint and if applicable, initiate the process to issue Credit / Debit. Responsible for creating and maintaining awareness with our customers of the Customer Care model offered to them. Provide support and coordinate with the rest of the team while other peers are out of office. 3. Process & Projects, Data and Analysis Function as a subject matter expert on all assigned Customer Experience processes Identify, assess, and communicate process and cost improvements opportunities to Customer Logistics management team Participate in projects that are identified to be part of professional development and business needs, which will be identified in the Personal Development Plan.
Experience: A minimum of 2 years in a customer
Skills: MS Office, Bilingual, Agility
Education:
Bachelors or associates or high school
About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details: Name: Azhar Email: Internal Id:
Duration 12 months Contract Job Description Manage and sell to assigned customers. Quote across customer total product offering. Understand the customer’s needs, now and going forward Work with buyers and engineers to identify new sales opportunities. Provide quotes, technical support and data sheets as required. Responsibilities Provide post‑sales service, ensuring the products delivery to the customer as requested. Strategically manage customer set through competition analysis, customer profiling and interaction with Field Resources Coordinate with internal corporate resource groups to ensure customer satisfaction Focus on developing product knowledge and skills advancement through available internal training opportunities. Be a team player. Experience Proficiency in MS Office, Internet, and Outlook. Proven track record of strong work ethic, exceptional customer service and interpersonal skills. Superior organizational, problem‑solving, and multitasking capabilities. Skills Demonstrated ability to influence and to interact at multiple levels of an organization Ability to maintain composure while working in a fast‑paced, sometimes demanding, environment Bilingualism an asset. Excellent written and verbal communication skills. Education College degree (preferred), or high school diploma with sales training and equivalent experience. About US Tech Solutions US Tech Solutions is a global staff augmentation firm providing a wide range of talent on‑demand and total workforce solutions. To know more about US Tech Solutions, please visit US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr
This range is provided by US Tech Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $60.00/hr - $80.00/hr Matching professionals with opportunities Duration: 12 months contract. Our team works on the ROCm Platform an open-source HPC/Hyperscale-class platform for GPU computing. We are looking for an experienced software engineer to develop, maintain, and support ROCm. The Person The successful candidate will utilize their knowledge of machine learning and driver development to be a key contributor to the ongoing development of client drivers and future hardware. The ideal candidate will use outstanding cross-component, independent problem-solving skills, and work with other Compute / Machine Learning teams at client. They will thrive in a dynamic environment, be a strong teammate with proven initiative who is passionate about developing leading-edge products. Key Responsibilities GPU driver development in support of Machine Learning and Data Centre applications Contributes to software projects of significant technical importance Solves sophisticated non-recurring problems that leads to development and implementation Debug, analyze and resolve quality and certification issues as reported by Customers and QA Coordinate closely with peers and colleagues to ensure timely and effective communication of all assigned work activities Coordinate with developers in the open source development community Preferred Experience Proficient in C and C++ programming Excellent debugging and trouble-shooting skills PC architecture knowledge Strong oral and written communication skills Familiarity with compute, graphics, or multimedia GPU application development Proven track record of contributions to open source projects Academic Credentials Bachelor's degree with 5-7 years or Masters with 3-5 years of proven experience U.S. Tech Solutions, Inc. is an Affímative Action, Equal Opportunity Employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or military status, or any other legally protected status. US Tech Solutions ( is a global firm providing a wide-range of talent on-demand and total workforce solutions. We are an Equal Opportunity Employer and Prohibit Discrimination and Harassment of Any Kind. Recruiter Details: Email: Internal id : #J-18808-Ljbffr
A global technology firm in Markham, Canada, is seeking a skilled software engineer to develop GPU drivers for Machine Learning applications. The ideal candidate has a strong background in C/C++ programming and debugging, paired with excellent communication skills. This role involves solving complex problems and collaborating within the open source community. The position offers a pay range of $60.00/hr to $80.00/hr for a 12-month contract.
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Duration 6 + Months Contract to Hire Job Description We are seeking a SailPoint Developer with 5 to 7 years of experience in designing and implementing Identity and Access Management (IAM) solutions using SailPoint IdentityIQ (IIQ) and at least 2 to 3 years of recent experience with SailPoint IdentityNow (IDN) implementation. The ideal candidate will have direct customer engagement experience, including initial consultations, solution design, and technical implementation. Essential Job Functions Administer, customize, and integrate SailPoint to meet IAM business requirements, serving as the technical point of contact for ServiceNow integration. Onboard applications using built-in and custom SailPoint connectors, developing and configuring integrations for both connected and disconnected systems. Develop, implement, and support complex workflows using Java, BeanShell, XML, and SQL to manage enterprise-wide user access controls. Lead requirements gathering, use case development, and solution design in collaboration with stakeholders. Oversee testing, piloting, documentation, and implementation planning for new IAM services and environments. Research, design, and advocate for emerging IAM technologies and architectures aligned with enterprise security needs. Assist in developing a SailPoint IAM roadmap, including integration with ServiceNow to enhance ITIL Service Management (Incident, Problem, and Change Management). Perform administration, upgrades, security updates, monitoring, maintenance, and performance tuning for SailPoint environments. Troubleshoot and resolve IAM-related technical issues, including database and infrastructure-related challenges. Train technical staff on SailPoint usage, developing documentation such as design guides, administrator manuals, and user training materials. Manage day-to-day implementation and delivery of assigned projects, collaborating with engineers, trainers, and other professionals. Identify and recommend improvements to IAM processes, operational efficiency, and security governance. Qualifications 4+ years of IAM maintenance experience, including Active Directory and LDAP. 5+ years of experience developing, customizing, and troubleshooting SailPoint IdentityIQ (IIQ) and IdentityNow (IDN) workflows, rules, and connectors using BeanShell, Java, XML, and SQL. Strong knowledge of IAM concepts, including identity lifecycle management, role management, and joiner-mover-leaver processes. Practical experience with agile software development and continuous integration methodologies. Expertise in API development for access policies, access requests, and application integrations. Proven experience in designing and developing workflows, forms, and reusable components within SailPoint IIQ and IDN. Strong background in Active Directory, SQL, and relational databases. Deep understanding of IT security best practices and IAM governance. Excellent analytical, problem-solving, and debugging skills. Strong communication and stakeholder engagement skills, able to effectively convey technical concepts to both technical and non-technical audiences. Ability to work independently while also collaborating in a fast-paced, team-oriented environment. Eager to continuously expand knowledge and skill set, with a consultative and solution-driven approach. Agile mindset, thriving in a dynamic, technology-driven environment. About US Tech Solutions US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr
