A career as Account Manager in the Commercial & Wealth management team means having the responsibility of growing the portfolio of business clients assigned to you. The varied and complex tasks will allow you to quickly become a privileged guide in all your clientele's financial projects. Your Job: Identify and develop business opportunities in your market, increase your commercial client base, and establish business development strategies Help your clients attain their business objectives by proposing financial strategies based on the most suitable combination of Bank products and services Meet clients' changing needs by adapting and optimizing financial products and advice/approaches Negotiate the terms and conditions of agreements with clients, while making sure that they meet risk management standards and profitability criteria Draw up business development plans Assist the Associate Vice-President in reaching objectives Work with the Manager - Financing Solutions Actively participate to various networking activities (cocktails, conferences, etc.) The candidate needs to be able to identify all risks inherent to the Personal and Commercial Banking sector’s activities Your Team: Within the Commercial & Wealth Management 1859 sector, you are part of a team of professionals supporting commercial clients. In addition, you are surrounded by an entire ecosystem of experts to help you offer the best possible solutions to customers. Reporting to the Regional Vice-President, the position is based in Montreal, servicing the West-Island region. Our learning-by-doing training programs enable you to master your job. Access to colleagues with different expertise, experience and profiles will enrich your development in every way. Basic requirements: Based on your academic background, at least 4 to 8 years' experience in sales and business development within the financial industry: University certificate and 8 years' experience Bachelor's degree and 6 years' experience Master's degree and 4 years' experience Experience in sales and business development Experience in analysis of financial statements Experience in commercial credit Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

A career as an SME Account Manager in the 1859 Private Wealth Management team means acting as a privileged guide for hundreds of small to medium-sized businesses, surrounded by experts, to guide clients towards the most suitable financial solutions. Your job: Develop your client portfolio; Meet business development objectives by proposing solutions tailored to all of your clients' needs; Seize referral opportunities in a context of synergy across the Bank; Conduct financial analyses and develop financing scenarios; Negotiate the terms and conditions of products with clients, ensuring that they meet the desired profitability criteria; Ensure the application of service quality standards, as well as compliance with compliance and risk management rules; Identify business opportunities in your market for all of the Bank's products and services; Participate in visibility activities in your market; Identify risks inherent to the sector's activities; Your team: Within the Private Wealth Management & Enterprises 1859 sector, you are part of a team of professionals supporting commercial customers. In addition, you are surrounded by an entire ecosystem of experts to help you offer the best possible solutions to customers. Reporting to the Regional Vice-President, the position is based in Montreal. Our action-based learning training programs allow you to master your trade. Access to colleagues with different expertise, experiences and diversified profiles enriches your development in every way. Prerequisites: University certificate and 7 years of experience; Bachelor's degree and 5 years of experience; Master's degree and 3 years of experience; Experience in business development; Knowledge of financial statement analysis; Established professional network of contacts with local small and medium-sized businesses; Negotiation skills; Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

Maintain/develop a good relationship of trust with the client Respond to emails Answer the phone Submit the quotes Distribute documentation such as leaflets, catalogs Develop new business opportunities Present new product Maintain up-to-date customer information in the Sugar CRM system Explain policy: price, delivery, warranty, return of goods and customer credit Track STOCK Bo orders for distribution and notify customers Advise and assist customers (sales, issues, training, credit) Perform double checks of orders entered into the computer Managing Authorization Numbers for Returns

A career as an Commercial Account Manager in the 1859 Private Wealth Management team means acting as a privileged guide for hundreds of small to medium-sized businesses, surrounded by experts, to guide clients towards the most suitable financial solutions. Your job: Develop your client portfolio; Meet business development objectives by proposing solutions tailored to all of your clients' needs; Seize referral opportunities in a context of synergy across the Bank; Conduct financial analyses and develop financing scenarios; Negotiate the terms and conditions of products with clients, ensuring that they meet the desired profitability criteria; Ensure the application of service quality standards, as well as compliance with compliance and risk management rules; Identify business opportunities in your market for all of the Bank's products and services; Participate in visibility activities in your market; Identify risks inherent to the sector's activities; Your team: Within the Private Wealth Management & Enterprises 1859 sector, you are part of a team of professionals supporting commercial customers. In addition, you are surrounded by an entire ecosystem of experts to help you offer the best possible solutions to customers. Reporting to the Regional Vice-President, the position is based in the Laurentians region. Our action-based learning training programs allow you to master your trade. Access to colleagues with different expertise, experiences and diversified profiles enriches your development in every way. Prerequisites: University certificate and 7 years of experience; Bachelor's degree and 5 years of experience; Master's degree and 3 years of experience; Experience in business development; Knowledge of financial statement analysis; Established professional network of contacts with local small and medium-sized businesses; Negotiation skills; Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

A career as Account Manager in the Commercial & Wealth management team means having the responsibility of growing the portfolio of business clients assigned to you. The varied and complex tasks will allow you to quickly become a privileged guide in all your clientele's financial projects. Your Job: Identify and develop business opportunities in your market, increase your commercial client base, and establish business development strategies Help your clients attain their business objectives by proposing financial strategies based on the most suitable combination of banking products and services Meet clients' changing needs by adapting and optimizing financial products and advice/approaches Negotiate the terms and conditions of agreements with clients, while making sure that they meet risk management standards and profitability criteria Draw up business development plans Assist the Associate Vice-President in reaching objectives Work with the Manager - Financing Solutions Actively participate to various networking activities (cocktails, conferences, etc.) The candidate needs to be able to identify all risks inherent to the Personal and Commercial Banking sector’s activities Your Team: Within the Commercial & Wealth Management 1859 sector, you are part of a team of professionals supporting commercial clients. In addition, you are surrounded by an entire ecosystem of experts to help you offer the best possible solutions to customers. Reporting to the Regional Vice-President, the position is based in Rimouski (but you will be assigned files in the Québec, Charlevoix, Portneuf and Chaudière Appalaches regions) Our learning-by-doing training programs enable you to master your job. Access to colleagues with different expertise, experience and profiles will enrich your development in every way. Basic requirements: Based on your academic background, at least 4 to 8 years' experience in sales and business development within the financial industry University certificate and 8 years' experience Bachelor's degree and 6 years' experience Master's degree and 4 years' experience Experience in sales and business development Experience in analysis of financial statements Experience in commercial credit Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

A career as a Senior Account Manager on the team of Agri-Food at National Bank is to adopt a friendly approach and provide high-quality advice, you will offer clients a people-centric experience and help them reach their business goals. Your complex and varied duties will help you rapidly become a trusted advisor to your clients for their financial projects for companies located in the greater Montreal and Montérégie region. Our banking team is dedicated exclusively to handling companies with high growth potential in the Agrifood/Food transformation sector. Your job • Identify and develop business opportunities in your market, increase your commercial client base, and establish business development strategies • Help your clients attain their business objectives by proposing financial strategies based on the most suitable combination of Bank products and services • Manage relationships with sophisticated clients who have financing needs between $3 million and $50 million in situations that are often transactional • Meet clients' changing needs by adapting and optimizing financial products and sales approaches • Provide expertise in the areas of financing structure, financial analysis, and all aspects of file assessment • Help prepare files, including analyzing and setting up business financing structures • Participate in negotiations with internal stakeholders (legal advisors, Credit department, Syndication department, etc.) and external stakeholders (legal advisors, other financial institutions, clients, prospective clients, etc.) • Negotiate terms and conditions of agreements with clients, while making sure that they meet risk management standards and profitability criteria • Identification of potential growth opportunities and market expansion avenues. Your team Within the Specialized Groups sector, you are part of a team of 14 colleagues, and you report to the Associate Vice-President. Our team stands out for its collaboration. With the assistance of a team of various credit and treasury specialists, you will structure complex credit files for your clients. Our team values passionate people and bold ideas. We work together to make sure our clients reach their goals and our colleagues do what they love. We rely on our colleagues to share knowledge and help one another. We ultimately aim to offer you maximum flexibility and quality of life. This notably means a hybrid work environment, as well as adaptable working hours. Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience, and backgrounds to enrich all aspects of your development. Basic requirements • Bachelor's degree and 5 to 10 years of relevant experience • Experience in business development and with an established business network (in the Agrifood sector is an important asset) • Experience in underwriting and financing structure • Discipline, commitment to teamwork and eagerness to learn Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

A career as an SME Account Manager in the 1859 Private Wealth Management team means acting as a privileged guide for hundreds of small to medium-sized businesses, surrounded by experts, to guide clients towards the most suitable financial solutions. Your job: Develop your client portfolio; Meet business development objectives by proposing solutions tailored to all of your clients' needs; Seize referral opportunities in a context of synergy across the Bank; Conduct financial analyses and develop financing scenarios; Negotiate the terms and conditions of products with clients, ensuring that they meet the desired profitability criteria; Ensure the application of service quality standards, as well as compliance with compliance and risk management rules; Identify business opportunities in your market for all of the Bank's products and services; Participate in visibility activities in your market; Identify risks inherent to the sector's activities; Your team: Within the Private Wealth Management & Enterprises 1859 sector, you are part of a team of professionals supporting commercial customers. In addition, you are surrounded by an entire ecosystem of experts to help you offer the best possible solutions to customers. Reporting to the Regional Vice-President, the position is based in Victoriaville, Québec. Our action-based learning training programs allow you to master your trade. Access to colleagues with different expertise, experiences and diversified profiles enriches your development in every way. Prerequisites: University certificate and at least 3 years of relevant experience; Experience in business development; Knowledge of financial statement analysis; Established professional network of contacts with local small and medium-sized businesses; Negotiation skills. Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

A career as an Account Manager, Commercial Banking at National Bank, in the Pharmacy Group, means pursuing your ambitions by improving your life, that of our clients, and your colleagues. Thanks to your warm approach and the quality of your advice, you provide a human experience to commercial clients to help them achieve their business goals. Join our banking team dedicated exclusively to covering companies with high growth potential in the Pharmacy and Healthcare sector. As an Account Manager, Commercial Banking Pharmacy Group, you are responsible for growing the client portfolio assigned to you. The varied and complex tasks allow you to quickly become a privileged guide in all your clients' financial projects. Your job : Identify and develop business opportunities in your market, grow your commercial clientele, and establish business development strategies. Achieve your clients' business objectives by proposing financial strategies based on an optimal combination of products and services offered by the Bank. Manage a sophisticated clientele with financing needs ranging from 1 to 50 million dollars, often in transactional contexts. Ensure that you meet the evolving needs of the clientele by adapting and optimizing financial products and sales approaches. Provide expertise in financing structure, financial analysis, and all aspects of case evaluation. Participate in the preparation of files, including analyses and the establishment of financing structures for companies. Participate in negotiations with internal stakeholders (legal advisors, credit service, syndication service, etc.) and external stakeholders (legal advisors, other financial institutions, clients, prospects, etc.). Negotiate the terms of agreements with clients, ensuring they meet risk management standards and profitability criteria. Develop sales and business development plans. Your team : With a team composed of various credit and treasury specialists, you will report to the Team Lead and will help structure complex credit files for your clients. Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or your colleagues realize what they love in life, we are united. We know we can count on our colleagues to promote knowledge sharing and mutual assistance. Prerequisites : Holder of a bachelor's or master's degree. Experience in business development and an established business network. Experience in underwriting and financing structuring. Rigor, interest in teamwork, and a thirst for learning. Established professional network with medium and large local companies. Interest in technologies and ease in sharing your knowledge. Ability to adapt to different situations. Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

A career as a Senior Account Manager, Restructuring in the Commercial High Risk Loan Management Unit at National Bank means acting as a restructuring expert in the management of a Commercial financing portfolio. It's through your client service skills, negotiation skills and risk management experience that you have a positive impact on the Bank's credit loss reduction and client experience. Your job Assess risk, develop restructuring strategies for defaulted/deteriorating loans and make credit recommendations accordingly Support and supervise clients in order to bring them back to profitability Maintain effective communications and negotiate terms of agreement with various stakeholders Ensure monitoring of the portfolio under management to maintain its quality Act as an expert with different sectors of the Bank Promote a win-win client approach Your team Within the Commercial High Risk Loan Management Unit (HRLMU), you are part of a team of 6 colleagues and you report to the Senior Director, HRLMU. Our team stands out for its expertise, proactivity, knowledge sharing and collaboration. We favor a variety of forms of continuous learning to enrich your development, in particular learning in action, training content made available to you and working in collaboration with colleagues with diverse expertise and profiles. Prerequisites Bachelor's degree in administration, accounting or other field related to the sector of activity and 7 to 10 years of relevant experience Experience as a Agribusiness and Commericial Account Manager OR  in Commercial credit risk management Mastery of Commercial products, guarantees and processes Knowledge of restructuring or collection; an asset Negotiation skills, agility and client centricity Ability to manage priorities and difficult relationships Availability for travel Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

What We Offer: Wellness leave (32 hours) Customizable group insurance plan FTQ RRSP with employer contribution Free parking Stimulating work environment Close, accessible management Why join DCM? Joining DCM means playing a direct role in projects that drive the aerospace industry forward. As a rapidly growing Quebec‑based manufacturing group, we design, manufacture, and repair critical structures, components, and tooling for world‑class clients. Thanks to our integrated business model, we are involved at every stage—from engineering to production. Here, challenges are real, impact is tangible, and every contribution matters. Our teams thrive in a dynamic environment driven by values of collaboration, integrity, and excellence. Ready to be part of the momentum? At DCM, we don’t just follow the evolution of the industry. Tomorrow starts now. Purpose of the position Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their portfolio, and serving as the main point of contact between the company and its clients. Key Responsibilities Responsible for all customer-related activities (reviews, contract updates and contract knowledge, quotations, orders, delivery reports, etc.) Occasional project management; Schedule and milestone follow-ups; Change management (risk analysis), action item tracking, and contractual reviews; Participate in project meetings, record action items and key decisions, and communicate relevant decisions; Work closely with estimators, purchasing, inspectors, methods, and planning teams; Identify, analyze, and escalate any issues, risks, or changes; Identify and propose process improvements related to project control; Customer portfolio retention and business development; Meet regularly with clients to identify new opportunities; Complaint management (quality issues, certificates, RMA, etc.). Job Requirements Education DEC in Business Administration or another relevant discipline; More than 3 years of experience in business development, negotiation, and account management will be strongly considered; Project management experience is a strong asset. Technical Skills Strong proficiency in Microsoft Office Suite; Experience with ERP/MRP systems; experience with EPICOR is considered an asset; Experience in the manufacturing and/or aerospace industry is an asset; Knowledge of R&D and the military sector is an asset; Excellent proficiency in French (spoken and written), along with advanced proficiency in English (spoken and written), is required to support regular communications with clients and suppliers outside Quebec. Personal Skills Ability to establish a trusting relationship with clients, partners, and employees; Strong interpersonal skills, including active listening and rapid analytical abilities; Ability to work autonomously and with rigor to manage daily tasks and meet all client deadlines; Ability to perform well under pressure without compromising accuracy or quality of customer responses; Strong negotiation, communication, and teamwork skills; Highly organized and capable of managing multiple priorities effectively; Ability to manage multiple projects simultaneously; Interest in working in a fast-paced, evolving environment; Demonstrates initiative, self-discipline, and strong analytical thinking. Now that you can see yourself in this role, apply and join the DCM team! In this document, the masculine form is used solely to simplify the text. This posting is intended for all individuals, without distinction of gender, in accordance with our commitments to equity, diversity, and inclusion.

In the role of Account Manager , your primary mandate will be to act as the main point of contact with clients. Your mission is to represent the client’s interests within the organization, ensure smooth communication, and guarantee overall client satisfaction throughout the project lifecycle. You will also be responsible for identifying potential business opportunities. More precisely, you will have to : Understand client needs, requirements, and expectations, and clearly communicate them to internal stakeholder ; Maintain a strong, proactive, and professional relationship with assigned clients ; Coordinate the preparation and validate the issuance of quotations in collaboration with estimators and technical teams ; Follow up on proposals with clients, answer questions, and adjust information as required ; Negotiate contractual terms to ensure project profitability ; Ensure compliance with response timelines and the accuracy of submitted documentation ; Upon receipt of the purchase order, confirm the ongoing project and delivery date with the client ; Coordinate project kickoff meetings, circulate relevant information, and ensure compliance with project constraints (objectives, timelines, costs) ; Monitor project progress, identify potential issues, and collaborate with internal teams to resolve them ; Provide regular project status updates to clients and communicate necessary information ; Develop and maintain long-term client relationships based on trust, service quality, and an understanding of client needs ; Manage special requests, changes, and adjustments throughout the project ; Provide post-project support and contribute to the continuous improvement of the customer experience ; Participate in the optimization of account management and project coordination processes ; Contribute to the identification of business opportunities with existing clients ; Collaborate with the management team on client trends, recurring needs, and areas for improvement ; Perform any other related duties. REQUIREMENTS Hold a college diploma in the electrical field or any other equivalent training ; Training in project management and/or sales (an asset) ; 1 to 5 years in the manufacturing industry ; Be fluent in French and English, both spoken and written, to communicate effectively with our partners outside of Quebec ; Knowledge of CSA/UL/ISO standards (an asset) ; Knowledge of control panels as well as licenses, capacities, and restrictions (an asset) ; Comfortable with the Office suite; Comfortable with Microsoft tools (SharePoint, Power BI, Microsoft Project) (an asset) ; Comfortable with ERP and CRM systems and report analysis ; Display autonomy ; Exhibit communication skills ; Express interpersonal skills and good team spirit ; Uphold leadership and initiative ; Demonstrate organizational and planning skills ; Show ingenuity ; Convey a sense of responsibility ; Work effectively under pressure.

In the role of  Account Manager , your primary mandate will be to act as the main point of contact with clients. Your mission is to represent the client’s interests within the organization, ensure smooth communication, and guarantee overall client satisfaction throughout the project lifecycle. You will also be responsible for identifying potential business opportunities. More precisely, you will have to : Understand client needs, requirements, and expectations, and clearly communicate them to internal stakeholder; Maintain a strong, proactive, and professional relationship with assigned clients; Coordinate the preparation and validate the issuance of quotations in collaboration with estimators and technical teams; Follow up on proposals with clients, answer questions, and adjust information as required; Negotiate contractual terms to ensure project profitability; Ensure compliance with response timelines and the accuracy of submitted documentation; Upon receipt of the purchase order, confirm the ongoing project and delivery date with the client; Coordinate project kickoff meetings, circulate relevant information, and ensure compliance with project constraints (objectives, timelines, costs); Monitor project progress, identify potential issues, and collaborate with internal teams to resolve them; Provide regular project status updates to clients and communicate necessary information; Develop and maintain long-term client relationships based on trust, service quality, and an understanding of client needs; Manage special requests, changes, and adjustments throughout the project; Provide post-project support and contribute to the continuous improvement of the customer experience; Participate in the optimization of account management and project coordination processes; Contribute to the identification of business opportunities with existing clients; Collaborate with the management team on client trends, recurring needs, and areas for improvement; Perform any other related duties. REQUIREMENTS Hold a college diploma in the electrical field or any other equivalent training; Training in project management and/or sales (an asset). 1 to 5 years in the manufacturing industry. Be fluent in French and English, both spoken and written, to communicate effectively with our partners outside of Quebec. Knowledge of CSA/UL/ISO standards (an asset); Knowledge of control panels as well as licenses, capacities, and restrictions (an asset); Comfortable with the Office suite; Comfortable with Microsoft tools (SharePoint, Power BI, Microsoft Project) (an asset); Comfortable with ERP and CRM systems and report analysis. Display autonomy; Exhibit communication skills; Express interpersonal skills and good team spirit; Uphold leadership and initiative; Demonstrate organizational and planning skills; Show ingenuity; Convey a sense of responsibility; Work effectively under pressure.

In the role of Account Manager , your primary mandate will be to act as the main point of contact with clients. Your mission is to represent the client’s interests within the organization, ensure smooth communication, and guarantee overall client satisfaction throughout the project lifecycle. You will also be responsible for identifying potential business opportunities. More precisely, you will have to : Understand client needs, requirements, and expectations, and clearly communicate them to internal stakeholder; Maintain a strong, proactive, and professional relationship with assigned clients; Coordinate the preparation and validate the issuance of quotations in collaboration with estimators and technical teams; Follow up on proposals with clients, answer questions, and adjust information as required; Negotiate contractual terms to ensure project profitability; Ensure compliance with response timelines and the accuracy of submitted documentation; Upon receipt of the purchase order, confirm the ongoing project and delivery date with the client; Coordinate project kickoff meetings, circulate relevant information, and ensure compliance with project constraints (objectives, timelines, costs); Monitor project progress, identify potential issues, and collaborate with internal teams to resolve them; Provide regular project status updates to clients and communicate necessary information; Develop and maintain long-term client relationships based on trust, service quality, and an understanding of client needs; Manage special requests, changes, and adjustments throughout the project; Provide post-project support and contribute to the continuous improvement of the customer experience; Participate in the optimization of account management and project coordination processes; Contribute to the identification of business opportunities with existing clients; Collaborate with the management team on client trends, recurring needs, and areas for improvement; Perform any other related duties. REQUIREMENTS Hold a college diploma in the electrical field or any other equivalent training; Training in project management and/or sales (an asset). 1 to 5 years in the manufacturing industry. Be fluent in French and English, both spoken and written, to communicate effectively with our partners outside of Quebec. Knowledge of CSA/UL/ISO standards (an asset); Knowledge of control panels as well as licenses, capacities, and restrictions (an asset); Comfortable with the Office suite; Comfortable with Microsoft tools (SharePoint, Power BI, Microsoft Project) (an asset); Comfortable with ERP and CRM systems and report analysis. Display autonomy; Exhibit communication skills; Express interpersonal skills and good team spirit; Uphold leadership and initiative; Demonstrate organizational and planning skills; Show ingenuity; Convey a sense of responsibility; Work effectively under pressure.

Building a career within the Corporate Financing Structuring team offers the opportunity to work on complex, large‑scale financing transactions across Canada, within the Enterprise segment (Business Banking and National Accounts Group). You will support a commercial and large corporate client base facing financial or business performance challenges. As a Senior Account Manager, Corporate Financing Structuring, and in close collaboration with your colleagues, you will play a key role in the strategic support of companies nationwide. The diversity and complexity of your mandates will enable you to quickly become a trusted advisor, both for clients and for colleagues within the Enterprise sector. Your Role Act as a trusted advisor aligned with client needs by leveraging advanced expertise in corporate credit and extensive professional experience (primarily Type 1 Credit; solid experience in Type 2 Credit is considered an asset) Support the achievement of client business objectives by proposing financial strategies based on an optimal mix of financing solutions tailored to each situation Support Account Managers and Senior Account Managers in the management of financing files Identify financial risks for the Bank related to financing transactions and make recommendations to mitigate or eliminate them Participate in the structuring and renewal of credit files, including financial analysis and the design of corporate financing structures In certain cases, in collaboration with the Account Manager, participate in client meetings that may require business travel across Canada Take part in negotiations with internal stakeholders (Legal, Credit, Syndication, etc.) and external stakeholders (legal advisors, other financial institutions, financial investors, institutional lenders, etc.) Use credit risk and profitability assessment tools while ensuring compliance with financing policies, standards, and risk management frameworks Your Team Within the Corporate Financing Structuring team, you will be part of a broad group of expert colleagues and will report directly to the Vice President and Managing Director. Established in 2024, the team stands out for its strong expertise in structuring complex and higher‑risk credit solutions for the Bank. Our collaborative work environment promotes hands‑on learning, allowing you to quickly develop mastery of your role while benefiting from the support of your peers. Access to colleagues with diverse expertise, backgrounds, and experiences will enrich your professional development from every angle. An extensive external network further enhances your professional profile, including interactions with accountants, lawyers, external partners, and bilateral lenders. Hybrid work arrangements apply in accordance with the Bank’s guidelines. Prerequisites : Bachelor’s degree in a related field with 7 years of relevant experience, OR Master’s degree in a related field with 5 years of relevant experience Experience in complex commercial credit; strong knowledge of business banking products and services Proficiency with internal decision‑making tools: WRR, BRR, FRR, RAROC, and experience with Unisson Experience analyzing sophisticated financial models Experience in client service, negotiation, and business development Strong ability to manage priorities and deadlines Excellent interpersonal skills and strong team player Knowledge of capital markets debt instruments (asset) Experience with Type 2 credit financing and syndicated financings (asset) Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

A career as a Senior Account Manager on the team of Agri-Food at National Bank is to adopt a friendly approach and provide high-quality advice, you will offer clients a people-centric experience and help them reach their business goals. Your complex and varied duties will help you rapidly become a trusted advisor to your clients for their financial projects for companies located in the greater Quebec City region. Our banking team is dedicated exclusively to handling companies with high growth potential in the Agrifood/Food transformation sector. Your job • Identify and develop business opportunities in your market, increase your commercial client base, and establish business development strategies • Help your clients attain their business objectives by proposing financial strategies based on the most suitable combination of Bank products and services • Manage relationships with sophisticated clients who have financing needs between $3 million and $50 million in situations that are often transactional • Meet clients' changing needs by adapting and optimizing financial products and sales approaches • Provide expertise in the areas of financing structure, financial analysis, and all aspects of file assessment • Help prepare files, including analyzing and setting up business financing structures • Participate in negotiations with internal stakeholders (legal advisors, Credit department, Syndication department, etc.) and external stakeholders (legal advisors, other financial institutions, clients, prospective clients, etc.) • Negotiate terms and conditions of agreements with clients, while making sure that they meet risk management standards and profitability criteria • Identification of potential growth opportunities and market expansion avenues. Your team Within the Specialized Groups sector, you are part of a team of 14 colleagues, and you report to the Associate Vice-President. Our team stands out for its collaboration. With the assistance of a team of various credit and treasury specialists, you will structure complex credit files for your clients. Our team values passionate people and bold ideas. We work together to make sure our clients reach their goals and our colleagues do what they love. We rely on our colleagues to share knowledge and help one another. We ultimately aim to offer you maximum flexibility and quality of life. This notably means a hybrid work environment, as well as adaptable working hours. Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience, and backgrounds to enrich all aspects of your development. Basic requirements • Bachelor's degree and 5 to 10 years of relevant experience • Experience in business development and with an established business network (in the Agrifood sector is an important asset) • Experience in underwriting and financing structure • Discipline, commitment to teamwork and eagerness to learn Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

A career as Account Manager in the Commercial & Private Banking team means having the responsibility of growing the portfolio of business clients assigned to you. The varied and complex tasks will allow you to quickly become a privileged guide in all your clientele's financial projects. Your Job Identify and develop business opportunities in your market, increase your commercial client base, and establish business development strategies Help your clients attain their business objectives by proposing financial strategies based on the most suitable combination of Bank products and services Meet clients' changing needs by adapting and optimizing financial products and advice/approaches Negotiate the terms and conditions of agreements with clients, while making sure that they meet risk management standards and profitability criteria Draw up business development plans Assist the Regional Vice-President in reaching objectives Work with the Manager - Financing Solutions Actively participate to various networking activities (cocktails, conferences, etc.) The candidate needs to be able to identify all risks inherent to the Personal and Commercial Banking sector’s activities. Your team Within the Commercial & Private Banking 1859 sector, you are part of a team of professionals supporting commercial clients. In addition, you are surrounded by an entire ecosystem of experts to help you offer the best possible solutions to customers. Reporting to the Regional Vice-President, the position is based in Rouyn Noranda. Our learning-by-doing training programs enable you to master your job. Access to colleagues with different expertise, experience and profiles will enrich your development in every way. Prerequisites Based on your academic background, at least 4 to 8 years' experience in sales and business development within the financial industry: University certificate and 8 years' experience Bachelor's degree and 6 years' experience Master's degree and 4 years' experience Experience in sales and business development Experience in analysis of financial statements Experience in commercial credit. Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

A career as an SME Account Manager in the 1859 Private Wealth Management team means acting as a privileged guide for hundreds of small to medium-sized businesses, surrounded by experts, to guide clients towards the most suitable financial solutions. Your job: Develop your client portfolio; Meet business development objectives by proposing solutions tailored to all of your clients' needs; Seize referral opportunities in a context of synergy across the Bank; Conduct financial analyses and develop financing scenarios; Negotiate the terms and conditions of products with clients, ensuring that they meet the desired profitability criteria; Ensure the application of service quality standards, as well as compliance with compliance and risk management rules; Identify business opportunities in your market for all of the Bank's products and services; Participate in visibility activities in your market; Identify risks inherent to the sector's activities; Your team: Within the Private Wealth Management & Enterprises 1859 sector, you are part of a team of professionals supporting commercial customers. In addition, you are surrounded by an entire ecosystem of experts to help you offer the best possible solutions to customers. Reporting to the Regional Vice-President, the position is based in Joliette. Our action-based learning training programs allow you to master your trade. Access to colleagues with different expertise, experiences and diversified profiles enriches your development in every way. Prerequisites: University certificate and 7 years of experience; Bachelor's degree and 5 years of experience; Master's degree and 3 years of experience; Experience in business development; Knowledge of financial statement analysis; Established professional network of contacts with local small and medium-sized businesses; Negotiation skills; Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

A career as an SME Account Manager in the Private Banking 1859 team means acting as a privileged guide for hundreds of small to medium-sized businesses, surrounded by experts, to guide clients towards the most suitable financial solutions. Your job Develop your client portfolio Meet business development objectives by proposing solutions tailored to all of your clients' needs Seize referral opportunities in a context of synergy across the Bank Conduct financial analyses and develop financing scenarios Negotiate the terms and conditions of products with clients, ensuring that they meet the desired profitability criteria Ensure the application of service quality standards, as well as compliance with compliance and risk management rules Identify business opportunities in your market for all of the Bank's products and services Participate in visibility activities in your market Identify risks inherent to the sector's activities. Your team Within the Private Banking 1859 & Commercial sector, you are part of a team of professionals supporting commercial customers. In addition, you are surrounded by an entire ecosystem of experts to help you offer the best possible solutions to customers. Reporting to the Regional Vice-President, the position is based in Levis. Our action-based learning training programs allow you to master your trade. Access to colleagues with different expertise, experiences and diversified profiles enriches your development in every way. Prerequisites University certificate and 7 years of experience or bachelor's degree and 5 years of experience or master's degree and 3 years of experience Experience in business development Knowledge of financial statement analysis Established professional network of contacts with local small and medium-sized businesses Negotiation skills. Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

Pursuing a career as a Flex Business Account Manager means being part of a dynamic team surrounded by experts. It also involves taking charge of entrepreneurial clients who contact Flex Business and referrals received from our partners. You ensure the growth of the client portfolio while efficiently serving SME clients who wish to receive remote advice. Through your passion for business development and your customer service experience, you will create a trusting relationship over the phone and develop our small to medium-sized business clientele. You will quickly become a privileged guide in all their financial projects. Your job Provide advisory services in line with client needs Analyze credit files, develop financing scenarios, and propose appropriate solutions Negotiate terms and conditions of agreements with clients Implement and follow up on recommendations made by various Bank specialists and its subsidiaries, promoting profitable business development Take charge of your personal development, both in terms of skill evolution and knowledge of the economic aspects surrounding SMEs Your team   Reporting to the Director, Sales and Services, Flex Business, you collaborate daily with a team of 110 experts. The full-time position is 37.5 hours per week. The position holder must be available to work on rotation, from 8 am to 6 pm, Monday to Friday. The schedule may vary according to operational needs. The selected candidate will work in hybrid mode and will have a presence in our branches in the Granby region.   Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or your colleagues realize what they love in life, we are united. We know we can count on our colleagues to promote knowledge sharing and mutual assistance.   Prerequisites Holder of a bachelor's degree, university certificate, or master's degree, depending on your academic achievements, with a minimum experience of three to seven years in business development Experience in personal (or business, an asset) financing Negotiation skills Ability to communicate effectively Knowledge of commercial products, an asset Excellent teamwork and customer service skills Ability to work in a constantly changing environment Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

Position Summary As a Reprocessing Capital and Consumable (Hybrid) Account Manager at STERIS, you are responsible for the overall financial performance and Customer satisfaction in the assigned territory. This is accomplished by meeting yearly sales goals, driving growth in market share from competitors, distributor networks and assuring that all Customer experiences are positive, noteworthy and exceeding expectations. You will act as a primary contact and sales consultant accountable for the Customer experience within MDRA. You are expected to appropriately balance your time selling the Company's established line of products as well as all new product introductions. Using consultative selling skills and competencies and thorough understanding of the industry and market need, you will focus on positioning the Company's capital and consumable products and services to provide solutions including both Customer direct sales and indirect sales through Distribution partners. This territory covers Greater Montreal. What you will do as an Account Manager * Develop and implement annual business plans for territory/assigned accounts including, but not limited to, opportunity development, competitive strategies and targets to drive sales growth. * Maintain and grow market share of all designated product/services. * Obtain highest margin and revenue sales goals by providing solution-based opportunities for the Customer. * Actively identify profitable revenue growth opportunities while maintaining account retention in assigned territory. * Prepare analysis and develop the overall package for new sales. * Negotiate Customer agreements while leveraging the complete product/services offering from STERIS working closely with our sales Business unit's counterparts. * Ensure thorough knowledge of GPO contracts and their application to individual Accounts. Maintain constant communication with all internal and external parties during the progression of the sales transaction. * Call on a wide spectrum of call points within hospitals, including C-suite (CEO, CFO, CMO), MDRA, OR and Endoscopy leadership, Risk Management, Materials Management, Bio-Medical, Infection Prevention Practitioners and nursing staff. * Develop and maintain consultative sales relationships with all key-buying influences in each account and continuously strengthen those relationships by both frequent communication and on-going self-education of the industry changes. * Maintain complete knowledge of each account's history, contacts, and current and long-term purchase plans for designated products. * Develop relationships with Customers in MM, Biomed, MDRA, Infection Prevention, Operating Room, Endoscopy, Risk Management, Architects, Equipment Planners, Physicians and the CEOs, COOs, CNOs and CFOs. * Participate in local Chapters CAMDR, IPAC, CSGNA or other relevant organizations including regional level buying groups. * Participate as an active member of Customer professional organizations in meetings and conferences as an educator and or exhibitor. * Develop and maintain a close association with key distributors in the region and work closely with distributor area representatives providing education and support on STERIS products. * Possess a strong working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions. * Provide product demonstration, presentations, Customer pricing and in-servicing based upon Customer's needs. * Balance priorities to manage current Customer needs while reserving adequate time to prospect new business opportunities. * Effectively manage and utilize company provided sales resources to maximize sales outcomes while providing best solutions to Customers. * Participates in on-board training programs for new hires. The Experience, Skills and Abilities Needed * Required:Bachelor's degree * Bilingual in French and English * 3 years of sales experience with consistently meeting/exceeding sales goals * 2 years of successful B2B or medical device sales experience * Successful history of selling new products, increasing product utilization, and protecting existing market share position * Ability to travel overnight up to 35% * Must be able to be compliant with hospital/customer credentialing requirements * Preferred: Degree in Business or Marketing * Experience in medical and consumable equipment sales; experience selling to a variety of departments with an emphasis within the MDRD/GI departments * Understanding of the hospital buying process including the role of National Accounts, GPO, and Distributors What STERIS Offers At STERIS, we offer a stimulating work environment with real opportunities for advancement! STERIS is a well established company operating in the medical equipment field, specifically in decontamination, sterilization, and other infection prevention technologies. This field directly impacts people's health, which is why we make sure to surround ourselves with a rigorous team that adheres to the highest quality standards. Here is just a brief overview of what we offer: * Base Salary + Incentive Compensation Program * Company Vehicle * Cell Phone Stipend * Robust Sales Training Program * 3 Weeks Paid Vacation Per Year + Corporate Holidays (based on Province) * Bank of personal days (5 days) * Day off on your work anniversary * Group RRSP with employer contributions from STERIS, up to 3% of annual salary * Comprehensive and flexible group insurance plan - offering various options and approximately 90% covered by STERIS. This plan includes prescription drug coverage, vision care, paramedical services, and dental care. * Telemedicine services * Employee Assistance Program (EAP) * Working with an experienced and multidisciplinary team #LI-LS1 #remote

Position Summary As a Reprocessing Capital and Consumable (Hybrid) Account Manager at STERIS, you are responsible for the overall financial performance and Customer satisfaction in the assigned territory. This is accomplished by meeting yearly sales goals, driving growth in market share from competitors, distributor networks and assuring that all Customer experiences are positive, noteworthy and exceeding expectations. You will act as a primary contact and sales consultant accountable for the Customer experience within MDRA. You are expected to appropriately balance your time selling the Company's established line of products as well as all new product introductions. Using consultative selling skills and competencies and thorough understanding of the industry and market need, you will focus on positioning the Company's capital and consumable products and services to provide solutions including both Customer direct sales and indirect sales through Distribution partners. This territory covers Greater Montreal. What you will do as an Account Manager * Develop and implement annual business plans for territory/assigned accounts including, but not limited to, opportunity development, competitive strategies and targets to drive sales growth. * Maintain and grow market share of all designated product/services. * Obtain highest margin and revenue sales goals by providing solution-based opportunities for the Customer. * Actively identify profitable revenue growth opportunities while maintaining account retention in assigned territory. * Prepare analysis and develop the overall package for new sales. * Negotiate Customer agreements while leveraging the complete product/services offering from STERIS working closely with our sales Business unit's counterparts. * Ensure thorough knowledge of GPO contracts and their application to individual Accounts. Maintain constant communication with all internal and external parties during the progression of the sales transaction. * Call on a wide spectrum of call points within hospitals, including C-suite (CEO, CFO, CMO), MDRA, OR and Endoscopy leadership, Risk Management, Materials Management, Bio-Medical, Infection Prevention Practitioners and nursing staff. * Develop and maintain consultative sales relationships with all key-buying influences in each account and continuously strengthen those relationships by both frequent communication and on-going self-education of the industry changes. * Maintain complete knowledge of each account's history, contacts, and current and long-term purchase plans for designated products. * Develop relationships with Customers in MM, Biomed, MDRA, Infection Prevention, Operating Room, Endoscopy, Risk Management, Architects, Equipment Planners, Physicians and the CEOs, COOs, CNOs and CFOs. * Participate in local Chapters CAMDR, IPAC, CSGNA or other relevant organizations including regional level buying groups. * Participate as an active member of Customer professional organizations in meetings and conferences as an educator and or exhibitor. * Develop and maintain a close association with key distributors in the region and work closely with distributor area representatives providing education and support on STERIS products. * Possess a strong working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions. * Provide product demonstration, presentations, Customer pricing and in-servicing based upon Customer's needs. * Balance priorities to manage current Customer needs while reserving adequate time to prospect new business opportunities. * Effectively manage and utilize company provided sales resources to maximize sales outcomes while providing best solutions to Customers. * Participates in on-board training programs for new hires. The Experience, Skills and Abilities Needed * Required:Bachelor's degree * Bilingual in French and English * 3 years of sales experience with consistently meeting/exceeding sales goals * 2 years of successful B2B or medical device sales experience * Successful history of selling new products, increasing product utilization, and protecting existing market share position * Ability to travel overnight up to 35% * Must be able to be compliant with hospital/customer credentialing requirements * Preferred: Degree in Business or Marketing * Experience in medical and consumable equipment sales; experience selling to a variety of departments with an emphasis within the MDRD/GI departments * Understanding of the hospital buying process including the role of National Accounts, GPO, and Distributors What STERIS Offers At STERIS, we offer a stimulating work environment with real opportunities for advancement! STERIS is a well established company operating in the medical equipment field, specifically in decontamination, sterilization, and other infection prevention technologies. This field directly impacts people's health, which is why we make sure to surround ourselves with a rigorous team that adheres to the highest quality standards. Here is just a brief overview of what we offer: * Base Salary + Incentive Compensation Program * Company Vehicle * Cell Phone Stipend * Robust Sales Training Program * 3 Weeks Paid Vacation Per Year + Corporate Holidays (based on Province) * Bank of personal days (5 days) * Day off on your work anniversary * Group RRSP with employer contributions from STERIS, up to 3% of annual salary * Comprehensive and flexible group insurance plan - offering various options and approximately 90% covered by STERIS. This plan includes prescription drug coverage, vision care, paramedical services, and dental care. * Telemedicine services * Employee Assistance Program (EAP) * Working with an experienced and multidisciplinary team #LI-LS1 #remote

Transform Your Career with Us! A leader in agri-food processing, our company specializes in the production of apple and fruit purées . Located in the Haut-Saint-Laurent RCM , we rely on a team of over 350 dedicated employees who make a real difference every day. Why Choose Us? At our company, employees are at the heart of everything we do. We are proud to offer a comprehensive benefits package: Group insurance Simplified retirement savings plan (SRSP) Paid sick leave Free products On-site daycare We’re hiring! We are looking for motivated individuals . Do you want to work in a dynamic, people-focused, and stimulating environment ? Apply now! Position The Account Manager is responsible for the strategic management and development of national accounts in the grocery and foodservice sectors . By promoting the Applesnax brand, this role plays a key part in increasing product visibility, maintaining strong customer relationships, and driving the growth of our national brands’ sales. With a strong focus on results and customer satisfaction, the Account Manager actively contributes to the company’s market positioning and performance across Canada and internationally . Responsibilities Know and comply at all times with applicable quality and food safety standards , occupational health and safety regulations , and company policies . Account Development and Management Manage and grow assigned national accounts in the grocery and foodservice sectors, with a particular focus on the Applesnax brand ; Identify and develop new business opportunities, prospect potential clients, and close sales to support revenue growth. Customer Relationship and Experience Ensure a high level of customer satisfaction and retention through a proactive approach, active listening to customer needs, and a personalized, solution-oriented service; Participate in business reviews and strategic planning meetings with customers to strengthen relationships and foster long-term partnerships. Brand Promotion and Visibility Increase product visibility in-store and on customer menus by coordinating efforts with internal teams; Represent the brand at industry events (in Canada and internationally), including trade shows, business reviews, and customer planning meetings, to enhance brand awareness, strengthen business relationships, and identify new market opportunities. Strategic Analysis and Reporting Produce analytical reports and detailed presentations using sales, market, and performance data for both customers and internal teams to support informed decision-making. Internal Collaboration and Coordination Collaborate with the sales team to ensure departmental alignment with the company’s strategic objectives; Work closely with marketing, operations, logistics, and product development teams to meet customer requirements and ensure the success of commercial initiatives. * The masculine gender is used in this job posting solely to lighten the text. Our organization fully adheres to the principles of equity, diversity, and inclusion, and welcomes all qualified applications without any form of discrimination. * The use of English is required at an advanced level in order to ensure daily communication with English-speaking clients and suppliers.

What We Offer: Wellness leave (32 hours) Customizable group insurance plan FTQ RRSP with employer contribution Free parking Stimulating work environment Close, accessible management Why join DCM? Joining DCM means playing a direct role in projects that drive the aerospace industry forward. As a rapidly growing Quebec‑based manufacturing group, we design, manufacture, and repair critical structures, components, and tooling for world‑class clients. Thanks to our integrated business model, we are involved at every stage—from engineering to production. Here, challenges are real, impact is tangible, and every contribution matters. Our teams thrive in a dynamic environment driven by values of collaboration, integrity, and excellence. Ready to be part of the momentum? At DCM, we don’t just follow the evolution of the industry. Tomorrow starts now. Purpose of the position Reporting to the VP customer support, the incumbent is responsible for managing customers, acting as a representative of their portfolio and being the contact person (main point of contact) between the company and customers. Responsabilities Responsible for all activities related to customers (review, update of contracts and knowledge of contracts, quotes, orders, delivery reports etc.) ; Occasional project management ; Milestone tracking ; Change management (risk analysis), action case and FAI contract review ; Participate in project meetings, capture key actions and decisions, communicate appropriate decisions ; Work in collaboration with estimators, purchasing, inspectors, methods agent and planning ; Identify, analyze and escalate any issues, risks or changes ; Identify and propose process improvements related to project control ; Customer portfolio loyalty and prospecting ; Meet regularly with the client to stay on the lookout for new opportunities ; Complaint management (quality problems, certificates, RMA etc.). Job requirements Education requirements DEC in business administration or any other discipline deemed relevant ; More than 3 years' experience in account development, negotiation and management will be highly regarded ; Experience in project management is a strong asset. Technical skills Excellent proficiency in French (spoken and written), along with advanced proficiency in English (spoken and written), is required to support regular communications with clients and suppliers outside Quebec; Good command of the Microsoft suite ; Experience of systems with an ERP/MRP. Experience with EPICOR software will be considered an asset ; Experience in the manufacturing field and/or aeronautics an asset ; Knowledge of R&O and military field (an asset). Personal skills Ability to build trust with customers, partners and staff; Demonstrate good interpersonal skills, listening skills and a good level of quick analysis ; Be autonomous and rigorous to be able to organize one's daily tasks and not miss any customer deadlines ; Knowing how to withstand stress without losing precision and quality in the answers given to customers ; Have negotiation, communication and teamwork skills ; Be well organized and able to effectively manage multiple priorities ; Ability to manage multiple projects at once ; Interest in working in a constantly changing environment ; Initiative, self-discipline and analytical thinking. Now that you can see yourself in this role, apply and join the DCM team! In this document, the masculine form is used solely to simplify the text. This posting is intended for all individuals, without distinction of gender, in accordance with our commitments to equity, diversity, and inclusion.

What We Offer: Wellness leave (32 hours) Customizable group insurance plan FTQ RRSP with employer contribution Free parking Stimulating work environment Close, accessible management Why join DCM? Joining DCM means playing a direct role in projects that drive the aerospace industry forward. As a rapidly growing Quebec‑based manufacturing group, we design, manufacture, and repair critical structures, components, and tooling for world‑class clients. Thanks to our integrated business model, we are involved at every stage—from engineering to production. Here, challenges are real, impact is tangible, and every contribution matters. Our teams thrive in a dynamic environment driven by values of collaboration, integrity, and excellence. Ready to be part of the momentum? At DCM, we don’t just follow the evolution of the industry. Tomorrow starts now. Purpose of the position Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their portfolio, and serving as the main point of contact between the company and its clients. Key Responsibilities Responsible for all customer-related activities (reviews, contract updates and contract knowledge, quotations, orders, delivery reports, etc.) Occasional project management; Schedule and milestone follow-ups; Change management (risk analysis), action item tracking, and contractual reviews; Participate in project meetings, record action items and key decisions, and communicate relevant decisions; Work closely with estimators, purchasing, inspectors, methods, and planning teams; Identify, analyze, and escalate any issues, risks, or changes; Identify and propose process improvements related to project control; Customer portfolio retention and business development; Meet regularly with clients to identify new opportunities; Complaint management (quality issues, certificates, RMA, etc.). Job Requirements Education DEC in Business Administration or another relevant discipline; More than 3 years of experience in business development, negotiation, and account management will be strongly considered; Project management experience is a strong asset. Technical Skills Strong proficiency in Microsoft Office Suite; Experience with ERP/MRP systems; experience with EPICOR is considered an asset; Experience in the manufacturing and/or aerospace industry is an asset; Knowledge of R&D and the military sector is an asset; Excellent proficiency in French (spoken and written), along with advanced proficiency in English (spoken and written), is required to support regular communications with clients and suppliers outside Quebec. Personal Skills Ability to establish a trusting relationship with clients, partners, and employees; Strong interpersonal skills, including active listening and rapid analytical abilities; Ability to work autonomously and with rigor to manage daily tasks and meet all client deadlines; Ability to perform well under pressure without compromising accuracy or quality of customer responses; Strong negotiation, communication, and teamwork skills; Highly organized and capable of managing multiple priorities effectively; Ability to manage multiple projects simultaneously; Interest in working in a fast-paced, evolving environment; Demonstrates initiative, self-discipline, and strong analytical thinking. Now that you can see yourself in this role, apply and join the DCM team! In this document, the masculine form is used solely to simplify the text. This posting is intended for all individuals, without distinction of gender, in accordance with our commitments to equity, diversity, and inclusion.

Mission The art of customer service: your area of expertise! As the primary point of contact for our customers, you’ll play a key role within our team. With your organizational skills and communication abilities, you’ll be essential to understanding and anticipating the needs of our B2B clients. This role will allow you not only to contribute to our clients’ satisfaction but also to support sales growth and boost Soucy’s brand awareness. It’s a strategic opportunity that makes you a key player in our collective success! In this role, you will have the opportunity to: Serve as the primary point of contact for our international clients Oversee the entire customer journey, from initial contact to completion, with seamless and efficient follow-up Serve as the key liaison internally and across all teams to ensure every project is delivered to meet client expectations Manage client orders, ensure they are entered into our systems, and rigorously track them to deliver a customer experience that goes above and beyond Anticipate and resolve logistics and supply chain issues to ensure efficient execution Track KPIs (key performance indicators) related to your clients Build strong relationships with clients on a daily basis Propose concrete solutions that simplify their experience Communicate clearly to build trust and loyalty Add value to every interaction Are you passionate about customer satisfaction? We want to get to know you! Send us your application today. Profile With the following skills and qualities, you will thrive in this role: Administrative skills 3 to 5 years of experience in customer management; experience in a manufacturing environment is a plus (B2B) Bilingual in French and English to communicate with our English-speaking clients. Interpersonal Skills Known for being self-reliant, organized, and skilled with computer systems/software (knowledge of Salesforce, EDI, and Syteline is a plus) Benefits designed to help you go far! A flexible work program tailored to your needs (flexible hours, compressed workweek, remote work, and more) Group insurance plans that fit your lifestyle An RRSP with employer contributions for financial stability An Employee and Family Assistance Program (EFAP) and access to telemedicine services for a helping hand when needed A $2,000 referral bonus to help you find colleagues who are as dedicated to their work as you are! And even more! Social activities to connect with your colleagues

Job Description: Isabelle Export Inc. & C. Isabelle Inc., a company specialized in the production and distribution of potatoes and fresh vegetables, is looking for a motivated Buyer/Sales Representative to join its dynamic team. You will play a key role in developing sales with both our existing and potential clients. Responsibilities: Manage and develop a portfolio of clients (food distributors, wholesalers, etc.) Present products, negotiate sales terms, and close agreements Ensure excellent customer service and maintain thorough order follow-ups Participate in trade shows Manage transportation/logistics Working Conditions: Full-time position: 40 hours/week On-site work Competitive salary based on experience + commission Group insurance Company cell phone provided Requirements: Minimum of 3 years of relevant sales experience, ideally in the agri-food sector High School Diploma (asset) Bilingualism (French/English) required Valid passport Strong communication and negotiation skills Excellent organizational skills, autonomy, and team spirit Knowledge of the agricultural sector or fresh produce industry (asset)

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. We are looking for future leaders to come and join our team, to build client relationships, and work with them to understand their needs and how we can solve them with Engine’s technology. Who are Engine by Starling Engine is the technology arm of Starling, headquartered in London with offices in Dublin, Sydney and the UK. We've recently launched in North America where we are establishing an East Coast HQ, as well as our presence in Canada. This role will be based in Toronto. We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our place of work in Toronto so that we're able to interact and collaborate in person. Travel (including international) may be necessary depending on the client and nature of the engagement. About the role As the inaugural Senior Technical Account Manager (TAM) for the Canadian region, you will be at the forefront of Engine's strategic market entry. This is a high-impact, executive-facing role, critical to the successful onboarding and sustained success of our newest, strategic Canadian Client. You will serve as the primary technical executive advisor, architecting a strong, foundational relationship that defines our regional credibility. Reporting directly to the Lead TAM, you will be instrumental in ensuring our strategic client maximises the value of our platform and achieves their business goals, all while architecting and owning the effective localisation of our established global customer success playbook for the unique requirements of the Canadian financial market. This senior position involves fostering trusted relationships with C-level and VP-level senior stakeholders within the client organisation, and leveraging internal Technology, Delivery, and Product teams to drive exceptional service and platform evolution. Note: You will be required to participate in an On-Call rotation (e.g., 1 week every 8-10) with other global TAMs to support our global clients outside of standard business hours. You can find out more about our TAM roles using this link here. What you'll get to do: Strategic Client Success & Market Establishment (40%) Drive the technical success strategy for our strategic Canadian launch client, focusing on achieving client satisfaction, maximum platform adoption, and driving quantifiable business outcomes. Guide the execution and localisation of the established global TAM strategy for the Canadian market, ensuring successful platform integration and adoption. Develop and execute joint success plans with the client, identifying and prioritising technical initiatives that secure the client's use case success. Direct and present during Monthly/Quarterly Business Reviews (QBRs), focusing on strategic alignment, platform performance, and identifying opportunities for key feature adoption growth and value realisation. Cultivate and maintain a trusted advisory relationship with the client's executive management team (VP and C-Suite), influencing their technical strategy and translating complex platform capabilities into clear strategic value for their Canadian market operations. Technical Guidance & Incident Management (30%) Own and direct the end-to-end Major Incident lifecycle for the Canadian client, driving cross-functional resolution for all incidents. Oversee proactive Problem Management initiatives to identify root causes and mitigate systemic risks. Oversee post-incident review (PIR) evaluation and documentation for all Major Incidents, ensuring 100% completion of preventative actions within a defined timeframe. Global Strategy Execution & Product Influence (20%) Ensure successful implementation of global product changes and API updates within the client's environment. Synthesise and localise client feedback to identify market-specific product requirements. Serve as the primary voice of the Canadian client in global product forums, ensuring regional strategic requirements are appropriately weighted and incorporated into the international platform roadmap. Continually engage in the client's quarterly and annual planning cycles to ensure Engine's platform roadmap aligns with their critical Canadian market entry goals. Knowledge Management & Mentorship (10%) Oversee the creation of Canadian market-specific knowledge assets (e.g., localised runbooks, best practice guides) to accelerate future TAM hires in the region. Act as the go-to regional technical expert, proactively supporting cross-training of internal teams (e.g., Sales, Delivery) on the nuances of the Canadian client's environment and integration. Maintain compliance with global knowledge management standards ensuring teams in other regions can support out of hours effectively 7+ years of progressive experience in Technical Account Management or a Strategic Customer Success role, with a demonstrated focus on managing top-tier enterprise accounts or foundational market entry clients. Proven track record of successfully executing and localising a defined global strategy or methodology within a new market or region. Expert-level technical aptitude with cloud-based SaaS systems and APIs, demonstrated by the ability to troubleshoot and resolve complex technical issues with autonomy. Proven executive gravitas and effectiveness in influencing and guiding technical strategy with C-level and VP-level senior stakeholders in a major financial institution environment. Exceptional presentation and interpersonal communication skills, with a track record of successfully conveying complex technical concepts to non-technical executive audiences. Direct experience operating in or supporting clients in the Canadian market is highly desirable. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview:~45 minutes with Lead TAM Second Interview:~1 hour with some members of the TAM team & Client Solutions delivery team, including take home test Final Interview:~45 minutes with our LTAM again andour VP of Client Solutions About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal data, and the rights you can exercise over our use of your personal information. #J-18808-Ljbffr

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. We are looking for future leaders to come and join our team, to build client relationships, and work with them to understand their needs and how we can solve them with Engine’s technology. Who are Engine by Starling Engine is the technology arm of Starling, headquartered in London with offices in Dublin, Sydney and the UK. We've recently launched in North America where we are establishing an East Coast HQ, as well as our presence in Canada. This role will be based in Toronto. We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our place of work in Toronto so that we're able to interact and collaborate in person. Travel (including international) may be necessary depending on the client and nature of the engagement. About the role As the inaugural Senior Technical Account Manager (TAM) for the Canadian region, you will be at the forefront of Engine's strategic market entry. This is a high-impact, executive-facing role, critical to the successful onboarding and sustained success of our newest, strategic Canadian Client. You will serve as the primary technical executive advisor, architecting a strong, foundational relationship that defines our regional credibility. Reporting directly to the Lead TAM, you will be instrumental in ensuring our strategic client maximises the value of our platform and achieves their business goals, all while architecting and owning the effective localisation of our established global customer success playbook for the unique requirements of the Canadian financial market. This senior position involves fostering trusted relationships with C-level and VP-level senior stakeholders within the client organisation, and leveraging internal Technology, Delivery, and Product teams to drive exceptional service and platform evolution. Note: You will be required to participate in an On-Call rotation (e.g., 1 week every 8-10) with other global TAMs to support our global clients outside of standard business hours. You can find out more about our TAM roles using this link here. What you'll get to do: Strategic Client Success & Market Establishment (40%) Drive the technical success strategy for our strategic Canadian launch client, focusing on achieving client satisfaction, maximum platform adoption, and driving quantifiable business outcomes. Guide the execution and localisation of the established global TAM strategy for the Canadian market, ensuring successful platform integration and adoption. Develop and execute joint success plans with the client, identifying and prioritising technical initiatives that secure the client's use case success. Direct and present during Monthly/Quarterly Business Reviews (QBRs), focusing on strategic alignment, platform performance, and identifying opportunities for key feature adoption growth and value realisation. Cultivate and maintain a trusted advisory relationship with the client's executive management team (VP and C-Suite), influencing their technical strategy and translating complex platform capabilities into clear strategic value for their Canadian market operations. Technical Guidance & Incident Management (30%) Own and direct the end-to-end Major Incident lifecycle for the Canadian client, driving cross-functional resolution for all incidents. Oversee proactive Problem Management initiatives to identify root causes and mitigate systemic risks. Oversee post-incident review (PIR) evaluation and documentation for all Major Incidents, ensuring 100% completion of preventative actions within a defined timeframe. Global Strategy Execution & Product Influence (20%) Ensure successful implementation of global product changes and API updates within the client's environment. Synthesise and localise client feedback to identify market-specific product requirements. Serve as the primary voice of the Canadian client in global product forums, ensuring regional strategic requirements are appropriately weighted and incorporated into the international platform roadmap. Continually engage in the client's quarterly and annual planning cycles to ensure Engine's platform roadmap aligns with their critical Canadian market entry goals. Knowledge Management & Mentorship (10%) Oversee the creation of Canadian market-specific knowledge assets (e.g., localised runbooks, best practice guides) to accelerate future TAM hires in the region. Act as the go-to regional technical expert, proactively supporting cross-training of internal teams (e.g., Sales, Delivery) on the nuances of the Canadian client's environment and integration. Maintain compliance with global knowledge management standards ensuring teams in other regions can support out of hours effectively 7+ years of progressive experience in Technical Account Management or a Strategic Customer Success role, with a demonstrated focus on managing top-tier enterprise accounts or foundational market entry clients. Proven track record of successfully executing and localising a defined global strategy or methodology within a new market or region. Expert-level technical aptitude with cloud-based SaaS systems and APIs, demonstrated by the ability to troubleshoot and resolve complex technical issues with autonomy. Proven executive gravitas and effectiveness in influencing and guiding technical strategy with C-level and VP-level senior stakeholders in a major financial institution environment. Exceptional presentation and interpersonal communication skills, with a track record of successfully conveying complex technical concepts to non-technical executive audiences. Direct experience operating in or supporting clients in the Canadian market is highly desirable. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview:~45 minutes with Lead TAM Second Interview:~1 hour with some members of the TAM team & Client Solutions delivery team, including take home test Final Interview:~45 minutes with our LTAM again andour VP of Client Solutions About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal data, and the rights you can exercise over our use of your personal information. #J-18808-Ljbffr

AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.

AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Vivino, Harry’s, Mous, and Rakuten—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.

Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.

Your Mission: We succeed when our customers succeed. Customer Success is not only a critical function at AfterShip but a core value of the organization. As a Technical Account Manager, you will serve as the primary contact for AfterShip's Enterprise customers and some of the top DTC brands in the industry, ensuring that nothing hinders the full potential of AfterShip's solutions. You will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will actively engage in troubleshooting applications, databases, and architectural challenges, utilizing a variety of internal tools and drawing on your existing knowledge and toolkits.

Your meticulous attention to detail prioritizes the needs of the customer, ensuring swift onboarding and success. You will apply your passion for eCommerce and product expertise to ensure technical fit and seamless execution of our products. This will ultimately improve renewals and overall success while helping to collect customer testimonials, stories, and feedback. This is a high-impact position within the growing Customer Success team. You will have the opportunities to create meaningful impact within our organization and, most importantly, for your customer's businesses.

We are looking for people with solid experience in IT consulting as well as any of these connected fields, including media technologies, database management, application and system development, big data and analytics, solution designing, and devops consulting. ERP and REST API expertise is advantageous for the position. This position is an opportunity to serve as the primary technical advisor for businesses of all sizes, not just start-ups.

What You'll Do:

Lead end-to-end technical setup and configuration for enterprise customers.

Provide ongoing technical support to ensure smooth operations and customer satisfaction.

Manage and execute migration processes for enterprise accounts, ensuring minimal downtime and seamless transitions.

Act as the primary technical contact for enterprise clients, addressing escalated issues and managing complex scenarios.

Handle technical queries, including API-related requests, and track resolution progress.

Partner with Customer Success teams across regions to align on customer needs and goals.

Participate in team meetings to ensure consistent customer support and shared success strategies.

Work with Operations, Engineering, and Product Marketing teams to stay updated on platform changes.

Communicate platform updates and relevant changes effectively to enterprise clients.

You will be expected to be in the office 2 times per week, located in downtown Toronto.

Who We're Looking For

3+ years experience in customer-facing technical roles in either SaaS, ecommerce, or marketing automation technology.

Experience working with clients, product, ops, and engineering teams—with the ability to break down complex concepts to non-technical stakeholders.

Ability to prioritize, multi-task, and perform effectively under pressure.

Aptitude for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.

Strong knowledge of business processes (Sales, Service, Marketing, Support) business applications and automation.

Ability to grasp customer's needs and suggest timely solutions.

Executive level interpersonal, project management, communication, and problem-solving skills.

Excellent written and verbal communication and presentation skills.

At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.

Why You Should Join Us:

Great Place to Work Certified:

We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.

Innovative & Inclusive Culture:

Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.

Ambitious Mission with Real Impact:

Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.

Thrive & Grow:

There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.

Flexible Work Setup : We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.

Competitive compensationli>

Healthcare coverage offered from day 1

Retirement plans including company match

Unlimited PTO

Annual learning & wellness benefit

Monthly book perk

In-office lunch and commuter benefits for those located in our hub locations

Salary range for this role: $111,000 - $150,000 CAD on-target earnings

We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.

We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible.

Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.

#J-18808-Ljbffr

About CDW At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job Summary CDW Canada is seeking a

Technical Account Manager (TAM)

to act as the

primary technical advisor

for a major enterprise client in the Greater Toronto Area. In this senior presales role, you will serve as the client’s

trusted technical partner

and

C-level advisor , dedicated to one strategic account. Your mission is to build a long‑term partnership with the client’s IT leadership, deeply understand their environment and business goals, and

align technology solutions

to drive their strategy forward. You will coordinate all of CDW’s technical engagements for this account – bringing in the right experts at the right time – to ensure smooth execution of initiatives.

This role requires broad technical knowledge

across infrastructure, cloud, networking, security, and software , combined with strategic insight. You’ll comfortably switch between hands‑on technical discussions and high‑level strategy sessions with CIO/CTO stakeholders. If you are passionate about

driving innovation , translating business needs into technology outcomes, and leading teams to deliver results, this role is for you.

Responsibilities

Strategic Advisory & Relationship Management:

Serve as a

strategic technical advisor

to the client’s senior IT leaders (CIO, CTO, VPs), helping shape their multi‑year IT roadmap to support key business objectives. Build

trusted relationships

across the client’s organization, from technical teams to C‑level, by consistently providing credible guidance and insight.

Technical Orchestration:

Act as the client’s primary

technical point of contact

and advocate within CDW.

Orchestrate all technical presales activities

– from early discovery and solution design to workshops and proposal development – by bringing in the appropriate CDW architects and engineers. Ensure each engagement is executed by the right experts and aligns with the client’s overall strategy. Maintain visibility into ongoing projects (even post‑sale) to guarantee continuity and identify follow‑up opportunities.

Solution Development & Opportunity Growth:

Facilitate the development of solutions

for the client’s needs by guiding and overseeing the work of solution architects and engineers. Review high‑level architecture plans and proposals to ensure they meet the client’s requirements and fit into their strategic roadmap.

Proactively identify new opportunities

(e.g. cloud adoption, security enhancements, infrastructure upgrades) and work with the sales team to develop these into proposals. Leverage your understanding of the client’s business to anticipate needs and position

relevant CDW services

that deliver genuine value (always in a consultative, not pushy, manner).

Communication & Reporting:

Communicate regularly

with both the client and internal CDW teams. Lead quarterly technology reviews and strategy sessions to update the client on progress, gather feedback, and adjust plans. Provide executive‑level briefings on the account’s status, upcoming initiatives, and any challenges, ensuring the client’s priorities are understood within CDW. Internally, share insights from the account (e.g. feedback on solutions, competitor considerations) to help refine CDW’s offerings and approach.

Partner & Vendor Engagement:

Develop and maintain relationships with key technology partners relevant to the account, including both established CDW/client partners and emerging partners. This includes coordinating and selectively participating in vendor executive briefings (EBCs), technical workshops, and proofs of concept for strategic solutions.

Act as a point of control for vendor engagement with the client—balancing vendor‑driven sales motions with the client’s need for stable, secure, and strategically aligned solutions. At times, this will require serving as a gatekeeper to ensure vendor access and activity are appropriate, value‑driven, and aligned with the client’s priorities and operating environment.

Requirements

Extensive IT Experience:

10+ years in IT roles such as Solutions Architect, Technical Consultant, or Enterprise Architect, with significant

customer‑facing

experience. Exposure to large enterprise or public‑sector clients is highly preferred (understanding complex, multi‑stakeholder environments).

Broad Technical Expertise:

Working knowledge across

infrastructure, cloud, networking, security, and software

domains. Ability to discuss a wide range of technologies at a high level, with

hands‑on proficiency

in at least one domain (e.g. cloud architecture, cybersecurity, data center infrastructure) to establish credibility.

Business Acumen:

Proven ability to connect technology solutions to

business outcomes . Comfortable engaging with C‑level executives and translating business priorities into technical initiatives (and vice versa). Experience developing IT strategy or roadmaps for an organization is a strong asset.

Exceptional Communication:

Excellent presentation and communication skills. Able to deliver compelling presentations to senior executives and produce clear, concise documentation and proposals. Equally adept at leading high‑level visionary discussions and detailed technical working sessions as needed.

Relationship & Influence:

Demonstrated aptitude for building

trusted advisor

relationships. Skilled at establishing rapport and credibility with clients, influencing decisions

without direct authority , and diplomatically navigating complex organizations.

Cross‑Functional Leadership:

Experience coordinating or leading teams across different departments (sales, engineering, service delivery, support, etc.) to achieve a common goal. Ability to

lead through influence , rallying colleagues and partners to address client needs collaboratively.

Proactive Ownership:

Self‑motivated with an

ownership mindset

– able to identify what needs to be done and take initiative without waiting for direction. Examples of proactively improving customer relationships or spotting and developing new opportunities in previous roles are highly valued.

Education & Certifications:

Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). Relevant

industry certifications

(e.g. AWS/Azure cloud certifications, Cisco networking, security credentials) are strong assets, demonstrating continuous learning and technical breadth.

Nice to Have

Industry Knowledge:

Familiarity with the

utilities sector or other large‑scale enterprise environments

is a plus. Ability to quickly learn an industry’s unique challenges and regulatory landscape if not already experienced in it.

Thought Leadership:

A track record of contributing to the tech community (e.g. writing blogs/whitepapers, speaking at events, developing best‑practice guides) is an asset, indicating a forward‑thinking mindset and passion for innovation.

Consulting Background:

Experience in a consulting firm or an

Enterprise Architecture/IT Strategy

role involving multi‑year planning and executive‑level advising is beneficial. This background suggests strength in assessing current vs. target states and driving transformation roadmaps—key aspects of the TAM role.

Project Management Familiarity:

Understanding of project management frameworks (e.g. basics of PMO processes, ITIL change management) is helpful. While you won’t directly manage projects, speaking the language of project managers and knowing how projects run will aid in coordinating with delivery teams and setting expectations.

Pay range: $180,000 - $252,000 total compensation, depending on experience and skill set

Current Opening:

This posting reflects a currently available position within our organization for which we are actively recruiting.

CDW is committed to being an AI‑fluent organization

We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever‑evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision‑making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

We make technology work so people can do great things.

CDW is a leading multi‑brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

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