Maintain/develop a good relationship of trust with the clientRespond to emailsAnswer the phoneSubmit the quotesDistribute documentation such as leaflets, catalogsDevelop new business opportunitiesPresent new productMaintain up-to-date customer information in the Sugar CRM systemExplain policy: price, delivery, warranty, return of goods and customer creditTrack STOCK Bo orders for distribution and notify customersAdvise and assist customers (sales, issues, training, credit)Perform double checks of orders entered into the computerManaging Authorization Numbers for Returns

A career as an SME Account Manager in the 1859 Private Wealth Management team means acting as a privileged guide for hundreds of small to medium-sized businesses, surrounded by experts, to guide clients towards the most suitable financial solutions. Meet business development objectives by proposing solutions tailored to all of your clients' needs; Seize referral opportunities in a context of synergy across the Bank; Conduct financial analyses and develop financing scenarios; Ensure the application of service quality standards, as well as compliance with compliance and risk management rules; Identify business opportunities in your market for all of the Bank's products and services; Participate in visibility activities in your market; Identify risks inherent to the sector's activities; Within the Private Wealth Management & Enterprises 1859 sector, you are part of a team of professionals supporting commercial customers. In addition, you are surrounded by an entire ecosystem of experts to help you offer the best possible solutions to customers. Our action-based learning training programs allow you to master your trade. Bachelor's degree and 5 years of experience; Master's degree and 3 years of experience; Knowledge of financial statement analysis; Established professional network of contacts with local small and medium-sized businesses; In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.  * Flexible group insurance * Generous pension plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic  Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.

Job Opportunities in Anjou, St-Bruno or Blainville! ~ Group insurance ~ Group RRSP ~ Flexible schedule / summer schedule ~32 hours of personal leave ~ Growing company with advancement opportunities Position Summary Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their portfolio, and serving as the main point of contact between the company and its clients. Key Responsibilities Responsible for all customer-related activities (reviews, contract updates and contract knowledge, quotations, orders, delivery reports, etc.) Occasional project management; Schedule and milestone follow-ups; Change management (risk analysis), action item tracking, and contractual reviews; Participate in project meetings, record action items and key decisions, and communicate relevant decisions; Work closely with estimators, purchasing, inspectors, methods, and planning teams; Identify, analyze, and escalate any issues, risks, or changes; Identify and propose process improvements related to project control; Customer portfolio retention and business development; Meet regularly with clients to identify new opportunities; Complaint management (quality issues, certificates, RMA, etc.). Job Requirements Education DEC in Business Administration or another relevant discipline; More than 3 years of experience in business development, negotiation, and account management will be strongly considered; Project management experience is a strong asset. Technical Skills Excellent knowledge of French and English, both spoken and written; Strong proficiency in Microsoft Office Suite; Experience with ERP/MRP systems; experience with EPICOR is considered an asset; Experience in the manufacturing and/or aerospace industry is an asset; Knowledge of R&D and the military sector is an asset. Personal Skills Ability to establish a trusting relationship with clients, partners, and employees; Strong interpersonal skills, including active listening and rapid analytical abilities; Ability to work autonomously and with rigor to manage daily tasks and meet all client deadlines; Ability to perform well under pressure without compromising accuracy or quality of customer responses; Strong negotiation, communication, and teamwork skills; Highly organized and capable of managing multiple priorities effectively; Ability to manage multiple projects simultaneously; Interest in working in a fast-paced, evolving environment; Demonstrates initiative, self-discipline, and strong analytical thinking.

Job Opportunities in Anjou, St-Bruno or Blainville! Group insurance Group RRSP Flexible schedule / summer schedule 32 hours of personal leave Growing company with advancement opportunities Position Summary Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their portfolio, and serving as the main point of contact between the company and its clients. Key Responsibilities Responsible for all customer-related activities (reviews, contract updates and contract knowledge, quotations, orders, delivery reports, etc.) Occasional project management; Schedule and milestone follow-ups; Change management (risk analysis), action item tracking, and contractual reviews; Participate in project meetings, record action items and key decisions, and communicate relevant decisions; Work closely with estimators, purchasing, inspectors, methods, and planning teams; Identify, analyze, and escalate any issues, risks, or changes; Identify and propose process improvements related to project control; Customer portfolio retention and business development; Meet regularly with clients to identify new opportunities; Complaint management (quality issues, certificates, RMA, etc.). Job Requirements Education DEC in Business Administration or another relevant discipline; More than 3 years of experience in business development, negotiation, and account management will be strongly considered; Project management experience is a strong asset. Technical Skills Excellent knowledge of French and English, both spoken and written; Strong proficiency in Microsoft Office Suite; Experience with ERP/MRP systems; experience with EPICOR is considered an asset; Experience in the manufacturing and/or aerospace industry is an asset; Knowledge of R&D and the military sector is an asset. Personal Skills Ability to establish a trusting relationship with clients, partners, and employees; Strong interpersonal skills, including active listening and rapid analytical abilities; Ability to work autonomously and with rigor to manage daily tasks and meet all client deadlines; Ability to perform well under pressure without compromising accuracy or quality of customer responses; Strong negotiation, communication, and teamwork skills; Highly organized and capable of managing multiple priorities effectively; Ability to manage multiple projects simultaneously; Interest in working in a fast-paced, evolving environment; Demonstrates initiative, self-discipline, and strong analytical thinking.

Transform Your Career with Us! A leader in agri-food processing, our company specializes in the production of apple and fruit purées . Located in the Haut-Saint-Laurent RCM , we rely on a team of over 350 dedicated employees who make a real difference every day. Why Choose Us? At our company, employees are at the heart of everything we do. We are proud to offer a comprehensive benefits package: Group insurance Simplified retirement savings plan (SRSP) Paid sick leave Free products On-site daycare We're hiring! We are looking for motivated individuals . Do you want to work in a dynamic, people-focused, and stimulating environment ? Apply now! Position The Account Manager is responsible for the strategic management and development of national accounts in the grocery and foodservice sectors . By promoting the Applesnax brand, this role plays a key part in increasing product visibility, maintaining strong customer relationships, and driving the growth of our national brands' sales. With a strong focus on results and customer satisfaction, the Account Manager actively contributes to the company's market positioning and performance across Canada and internationally . Responsibilities Know and comply at all times with applicable quality and food safety standards , occupational health and safety regulations , and company policies . Account Development and Management Manage and grow assigned national accounts in the grocery and foodservice sectors, with a particular focus on the Applesnax brand ; Identify and develop new business opportunities, prospect potential clients, and close sales to support revenue growth. Customer Relationship and Experience Ensure a high level of customer satisfaction and retention through a proactive approach, active listening to customer needs, and a personalized, solution-oriented service; Participate in business reviews and strategic planning meetings with customers to strengthen relationships and foster long-term partnerships. Brand Promotion and Visibility Increase product visibility in-store and on customer menus by coordinating efforts with internal teams; Represent the brand at industry events (in Canada and internationally), including trade shows, business reviews, and customer planning meetings, to enhance brand awareness, strengthen business relationships, and identify new market opportunities. Strategic Analysis and Reporting Produce analytical reports and detailed presentations using sales, market, and performance data for both customers and internal teams to support informed decision-making. Internal Collaboration and Coordination Collaborate with the sales team to ensure departmental alignment with the company's strategic objectives; Work closely with marketing, operations, logistics, and product development teams to meet customer requirements and ensure the success of commercial initiatives.

Mission The art of customer service: your area of excellence! As the main point of contact for our customers, you'll play a key role in our team. Thanks to your organizational and communication skills, you'll be essential in understanding and anticipating the needs of our B2B customers. This position will enable you not only to contribute to our customers' satisfaction, but also to support sales growth and increase Soucy's reputation. This is a strategic opportunity that will make you a major player in our collective success! In this position, you will have the opportunity to: Act as the main point of contact for its portfolio of assigned customersActively contribute to the establishment and development of strong and lasting customer relationshipsEnsure smooth, proactive and transparent communication with internal and external customersEnter orders into the system and carry out any necessary follow-upHandle and follow up development/quotation requestsRecord complaints and follow up with customers to contribute to their satisfactionCollect and analyze sales data, establish sales forecasts and identify growth opportunitiesMonitor account performance, prepare reports and recommend improvements based on customer feedbackCollaborate with internal partners to respond to various customer requestsSupport customers in their continuous improvement projects, proposing solutions tailored to their needsKeep abreast of market trends, customer needs, and innovations in the rubber manufacturing sector. Are you passionate about customer satisfaction? We want to hear from you! Send us your application today. Profile With the following skills and qualities, you'll be successful in this role: Bilingualism essential (French-English) for communication with customersProactivity, positive attitude and "solution modeManagement of priorities and good resistance to stressComputer skills (Office Suite, in-house software, CRM (Sales Force), ERP (SAP)) And these assets will strengthen your impact:Valid passport to travel to trade eventsAnalytical skillsInterpersonal skills, empathy and dynamismTeam player Benefits designed to take you far!A flexibility program tailored to your needs (flextime, compressed work schedule, telecommuting and more)Group insurance with plans that fit your realityAn RRSP with employer contributions to keep your finances on trackAn Employee and Family Assistance Program (EFAP) and access to a telemedicine service for a helping hand when needed And even more!A life outside work thanks to time off for sickness, personal needs or family reasonsSocial activities to connect with your colleaguesDevelopment support to advance your careerA safe and healthy environment and a health committee to ensure your daily well-being

A career as an SME Account Manager in the 1859 Private Wealth Management team means acting as a privileged guide for hundreds of small to medium-sized businesses, surrounded by experts, to guide clients towards the most suitable financial solutions.Your job:Develop your client portfolio;Meet business development objectives by proposing solutions tailored to all of your clients' needs;Seize referral opportunities in a context of synergy across the Bank;Conduct financial analyses and develop financing scenarios;Negotiate the terms and conditions of products with clients, ensuring that they meet the desired profitability criteria;Ensure the application of service quality standards, as well as compliance with compliance and risk management rules;Identify business opportunities in your market for all of the Bank's products and services;Participate in visibility activities in your market;Identify risks inherent to the sector's activities;Your team:Within the Private Wealth Management & Enterprises 1859 sector, you are part of a team of professionals supporting commercial customers. In addition, you are surrounded by an entire ecosystem of experts to help you offer the best possible solutions to customers.Reporting to the Regional Vice-President, the position is based in Joliette. Our action-based learning training programs allow you to master your trade. Access to colleagues with different expertise, experiences and diversified profiles enriches your development in every way.Prerequisites:University certificate and 7 years of experience;Bachelor's degree and 5 years of experience;Master's degree and 3 years of experience;Experience in business development;Knowledge of financial statement analysis;Established professional network of contacts with local small and medium-sized businesses;Negotiation skills;Your benefits In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!

Job Description:Isabelle Export Inc. & C. Isabelle Inc., a company specializing in the production and distribution of potatoes and fresh vegetables, is seeking a motivated USA Account Manager to join its dynamic team. You will play a key role in developing sales with both existing and prospective clients. Responsibilities: Manage and grow a portfolio of clients (food distributors, wholesalers, etc.) Present products, negotiate sales terms, and close agreements Provide excellent customer service and ensure thorough order follow-up Work closely with the production and logistics teams Participate in trade shows Working Conditions: Full-time position: 40 hours per week On-site work Competitive salary based on experience Requirements: Minimum of 3 years of relevant sales experience, ideally in the agri-food sector High School Diploma (asset) Bilingualism (French/English) required Valid passport Strong communication and negotiation skills Excellent organizational skills, autonomy, and team spirit Knowledge of the agricultural sector or fresh produce industry (asset)

A career as an Account Manager within the Real Estate Development Unit at National Bank means acting as a specialist in multi‐residential and construction financing. With your knowledge of multi‐residential mortgages, your experience in sales and commercial client service, and your banking expertise, you will have a positive impact on the sector's profitability and on the client experience.Your role:Support clients in transactions involving the purchase of rental properties, construction of rental buildings, and development of integrated projects such as land financing, infrastructure, and residential development.Achieve the sector's financial objectives.Ensure portfolio management through loan renewals and annual reviews.Support clients and refer them to the appropriate teams based on their needs.Identify sales opportunities.Participate in team meetings and meetings with partners.Your team:Within the Real Estate Development Unit, you are part of a team of 50 colleagues and report to the Associate Vice‐President, Real Estate Development Unit. Our team stands out for its expertise, service delivery, real estate knowledge, and strong collaboration.We promote a variety of continuous learning opportunities to support your development, including on‐the‐job learning, training content made available to you, and collaborative work with colleagues of diverse expertise and backgrounds.Prerequisites:Bachelor's degree in a related field, or any combination of education and relevant experience for the roleExperience in sales and customer serviceKnowledge of real estate, particularly multi‐residential mortgagesStrong organizational skillsSales and negotiation abilities Your benefits In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!

As an Account Manager, your primary mandate will be to manage and develop a client portfolio while collaborating with internal teams to ensure the quality and profitability of projects . More precisely, you will have to : Business development and prospecting Develop and maintain a portfolio of prospects to achieve our annual sales targets; Conduct networking, monitoring, and research activities to identify new business opportunities; Establish and maintain strong relationships with potential customers, understand their needs, and offer them tailored solutions; Give presentations and analyze customer needs; Support the team in business development activities (tenders, client presentations); Actively participate in meetings related to business development and designated projects to manage issues, follow up on actions, and evaluate progress. Account management and sales Offer the best solutions to our customers by collaborating with our technical experts; Manage a portfolio of active and potential customer accounts; Develop sales strategies and action plans to achieve set objectives (volume, margins, etc.); Manage the entire sales cycle, from initial contact to contract signing; Facilitate the development of our cross-selling of services across the four business units (automation, manufacturing, electrical, and robotics). Proposals and negotiations Develop competitive service offerings and close sales; Prepare and present compelling service offerings, quotes, and sales proposals; Support bids for small and medium-sized projects; Negotiate contract terms and conditions to secure advantageous and sustainable agreements. Cross-departmental collaboration Ensure projects are transferred to the implementation teams and monitor their progress; Work closely with production, project managers, and the engineering department to ensure the feasibility and profitability of the proposed solutions; Regularly communicate developments in opportunities and orders within the Automation sales governance structure. Customer follow-up and satisfaction Maintain regular contact with customers to ensure their satisfaction; Maintain a relationship of trust with signed customers to ensure their satisfaction and identify opportunities for future development; Manage specific after-sales issues or requests, drawing on the company's internal resources. Analysis and reporting Monitor performance and adapt sales strategies; Develop and execute the business unit's annual business plan; Monitor the competition and the market to adapt sales strategies and identify new trends or opportunities; Achieve sales and opportunity generation targets; Align market coverage priorities with the company's strategies issued by management; Stay informed of provincial economic developments; Perform all other related duties. REQUIREMENTS Bachelor's degree in automated production engineering, electrical engineering, mechanical engineering, or other relevant field; Member of the Ordre des ingénieurs du Québec (an asset)3 to 5 years in a similar position Proficiency in Microsoft Office and CRM software (Prextra an asset); Knowledge of industrial automation (an asset); Be fluent in French and English, both spoken and written, to communicate effectively with our partners outside of Quebec ; Valid driver's license (an asset). Demonstrate autonomy; Be able to work effectively under pressure; Ability to manage multiple cases simultaneously; Be results-oriented; Interpersonal communication skills; Ability to work in a team; Demonstrate productivity and efficiency.

Pursuing a Career as an Account Manage r, Business Flex means joining a dynamic team surrounded by experts. It also means taking charge of entrepreneur clients who contact Business Flex and handling referrals from our partners. You will grow your client portfolio while efficiently serving SME clients who seek remote advisory services. Through your passion for business development and your customer service experience, you will build trust-based relationships over the phone and develop our small to mid-sized business clientele. You will quickly become a trusted guide in all their financial projects.The selected candidate will be required to work in a hybrid model across our branches and business centers in the Monteregie East & West region (Brossard).Your Role Provide advisory services aligned with client needs Analyze credit files, develop financing scenarios, and recommend appropriate solutions Negotiate terms and conditions of agreements with clients Implement and follow up on recommendations from various Bank specialists and subsidiaries to support profitable business development Take ownership of your personal development, including improving your skills and expanding your knowledge of economic aspects related to SMEs Your TeamReporting to the Senior Director, Flex Business, you'll collaborate daily with a team of 110 experts. This is a full-time role of 37.5 hours per week. The selected candidate must be available to work on a rotating schedule between 8 a.m. and 6 p.m., Monday to Friday. The schedule may vary based on operational needs. The person will work in a hybrid model and must ensure a presence in our branches and business centers in Monteregie East & West region (Brossard).Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or supporting colleagues in doing what they love, we stand united. We count on each other to promote knowledge-sharing and mutual support.PrerequisitesHolder of a university certificate, bachelor's degree, or master's degreeMinimum of three to five years of experience in business developmentExperience in personal or (ideally) business financingStrong negotiation skillsEffective communication skillsKnowledge of commercial products is an assetExcellent teamwork and customer service abilitiesAbility to work in a constantly changing environmentProficiency in English is an assetSkillsCommunicationDiversity and InclusionResults-OrientedEmotional IntelligenceTeamwork [Collaboration]ResponsibilityCustomer-FocusedEmpathyInitiativeLearning AgilityResilienceHumilityYour benefits In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!

Our client, Velan, a world leader in the design and manufacture of industrial valves for critical sectors (energy, oil and gas, chemicals, etc.), is an organization renowned for its innovation, quality, and international presence. They are seeking an Account Manager – Inside Sales / Customer Service , who will be the primary point of contact for Velan's key distributors. Their mission: to provide exceptional customer service and manage strategic programs for major accounts. Your Responsibilities Manage key accounts: track orders, proactively communicate, and resolve issues. Administer inventory and pricing programs for your clients. Maintain and develop strong relationships with decision-makers. Collaborate with internal teams and regional managers to achieve objectives. Ensure order entry and tracking in the ERP system (Infor LN). Participate in monthly and quarterly reviews with clients. Why join Velan? A solid and innovative international company. A strategic role at the heart of customer relations. A collaborative environment where your expertise makes a difference. Location: Montreal What We Are Looking For 3 years in a similar role (inside sales/customer service), ideally in a manufacturing environment. University or college degree with relevant experience. Bilingualism (French/English, spoken and written). Knowledge of industrial products (pumps, valves, etc.) – an asset.

Pursuing a Career as an Account Manage r, Business Flex means joining a dynamic team surrounded by experts. It also means taking charge of entrepreneur clients who contact Business Flex and handling referrals from our partners. You will grow your client portfolio while efficiently serving SME clients who seek remote advisory services. Through your passion for business development and your customer service experience, you will build trust-based relationships over the phone and develop our small to mid-sized business clientele. You will quickly become a trusted guide in all their financial projects.The selected candidate will be required to work in a hybrid model across our branches and business centers in the great Quebec East & West region (Ste-Foy).Your Role Provide advisory services aligned with client needs Analyze credit files, develop financing scenarios, and recommend appropriate solutions Negotiate terms and conditions of agreements with clients Implement and follow up on recommendations from various Bank specialists and subsidiaries to support profitable business development Take ownership of your personal development, including improving your skills and expanding your knowledge of economic aspects related to SMEs Your TeamReporting to the Senior Director, Flex Business, you'll collaborate daily with a team of 115 experts. This is a full-time role of 37.5 hours per week. The selected candidate must be available to work on a rotating schedule between 8 a.m. and 6 p.m., Monday to Friday. The schedule may vary based on operational needs. The person will work in a hybrid model and must ensure a presence in our branches in the great Quebec East & West region (Ste-Foy).Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or supporting colleagues in doing what they love, we stand united. We count on each other to promote knowledge-sharing and mutual support.PrerequisitesHolder of a university certificate, bachelor's degree, or master's degreeMinimum of three to five years of experience in business developmentExperience in personal or (ideally) business financingStrong negotiation skillsEffective communication skillsKnowledge of commercial products is an assetExcellent teamwork and customer service abilitiesAbility to work in a constantly changing environmentProficiency in English is an assetSkillsCommunicationDiversity and InclusionResults-OrientedEmotional IntelligenceTeamwork [Collaboration]ResponsibilityCustomer-FocusedEmpathyInitiativeLearning AgilityResilienceHumilityYour benefits In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!

Pursuing a Career as an Account Manage r, Business Flex means joining a dynamic team surrounded by experts. It also means taking charge of entrepreneur clients who contact Business Flex and handling referrals from our partners. You will grow your client portfolio while efficiently serving SME clients who seek remote advisory services. Through your passion for business development and your customer service experience, you will build trust-based relationships over the phone and develop our small to mid-sized business clientele. You will quickly become a trusted guide in all their financial projects.The selected candidate will be required to work in a hybrid model across our branches and business centers in the Quebec East & West region.Your Role Provide advisory services aligned with client needs Analyze credit files, develop financing scenarios, and recommend appropriate solutions Negotiate terms and conditions of agreements with clients Implement and follow up on recommendations from various Bank specialists and subsidiaries to support profitable business development Take ownership of your personal development, including improving your skills and expanding your knowledge of economic aspects related to SMEs Your TeamReporting to the Senior Director, Flex Business, you'll collaborate daily with a team of 110 experts. This is a full-time role of 37.5 hours per week. The selected candidate must be available to work on a rotating schedule between 8 a.m. and 6 p.m., Monday to Friday. The schedule may vary based on operational needs. The person will work in a hybrid model and must ensure a presence in our branches in the Quebec East & West region.Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or supporting colleagues in doing what they love, we stand united. We count on each other to promote knowledge-sharing and mutual support.PrerequisitesHolder of a university certificate, bachelor's degree, or master's degree Minimum of three to five years of experience in business development Experience in personal or (ideally) business financing Strong negotiation skills Effective communication skills Knowledge of commercial products is an asset Excellent teamwork and customer service abilities Ability to work in a constantly changing environment Proficiency in English is an asset Your benefits In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!

As an Account Manager, your primary mandate will be to manage and develop a client portfolio while collaborating with internal teams to ensure the quality and profitability of projects . More precisely, you will have to : Business development and prospecting Develop and maintain a portfolio of prospects to achieve our annual sales targets; Conduct networking, monitoring, and research activities to identify new business opportunities; Establish and maintain strong relationships with potential customers, understand their needs, and offer them tailored solutions; Give presentations and analyze customer needs; Support the team in business development activities (tenders, client presentations); Actively participate in meetings related to business development and designated projects to manage issues, follow up on actions, and evaluate progress. Account management and sales Offer the best solutions to our customers by collaborating with our technical experts; Manage a portfolio of active and potential customer accounts; Develop sales strategies and action plans to achieve set objectives (volume, margins, etc.); Manage the entire sales cycle, from initial contact to contract signing; Facilitate the development of our cross-selling of services across the four business units (automation, manufacturing, electrical, and robotics). Proposals and negotiations Develop competitive service offerings and close sales; Prepare and present compelling service offerings, quotes, and sales proposals; Support bids for small and medium-sized projects; Negotiate contract terms and conditions to secure advantageous and sustainable agreements. Cross-departmental collaboration Ensure projects are transferred to the implementation teams and monitor their progress; Work closely with production, project managers, and the engineering department to ensure the feasibility and profitability of the proposed solutions; Regularly communicate developments in opportunities and orders within the Automation sales governance structure. Customer follow-up and satisfaction Maintain regular contact with customers to ensure their satisfaction; Maintain a relationship of trust with signed customers to ensure their satisfaction and identify opportunities for future development; Manage specific after-sales issues or requests, drawing on the company's internal resources. Analysis and reporting Monitor performance and adapt sales strategies; Develop and execute the business unit's annual business plan; Monitor the competition and the market to adapt sales strategies and identify new trends or opportunities; Achieve sales and opportunity generation targets; Align market coverage priorities with the company's strategies issued by management; Stay informed of provincial economic developments; Perform all other related duties. REQUIREMENTS Bachelor's degree in automated production engineering, electrical engineering, mechanical engineering, or other relevant field; Member of the Ordre des ingénieurs du Québec (an asset)3 to 5 years in a similar position; Proficiency in Microsoft Office and CRM software (Prextra an asset); Knowledge of industrial automation (an asset); Be fluent in French and English, both spoken and written, to communicate effectively with our partners outside of Quebec ; Valid driver's license (an asset). Demonstrate autonomy; Be able to work effectively under pressure; Ability to manage multiple cases simultaneously; Be results-oriented; Interpersonal communication skills; Ability to work in a team; Demonstrate productivity and efficiency.

Pursuing a Career as an Account Manage r, Business Flex means joining a dynamic team surrounded by experts. It also means taking charge of entrepreneur clients who contact Business Flex and handling referrals from our partners. You will grow your client portfolio while efficiently serving SME clients who seek remote advisory services. Through your passion for business development and your customer service experience, you will build trust-based relationships over the phone and develop our small to mid-sized business clientele. You will quickly become a trusted guide in all their financial projects.The selected candidate will be required to work in a hybrid model across our branches and business centers in the Saguenay & Lac St-Jean region (Chicoutimi).Provide advisory services aligned with client needs Implement and follow up on recommendations from various Bank specialists and subsidiaries to support profitable business development Take ownership of your personal development, including improving your skills and expanding your knowledge of economic aspects related to SMEs Your TeamReporting to the Senior Director, Flex Business, you'll collaborate daily with a team of 110 experts. This is a full-time role of 37.5 hours per week. The selected candidate must be available to work on a rotating schedule between 8 a.m. Monday to Friday. Whether it's helping our clients achieve their goals or supporting colleagues in doing what they love, we stand united. We count on each other to promote knowledge-sharing and mutual support.PrerequisitesHolder of a university certificate, bachelor's degree, or master's degree Minimum of three to five years of experience in business development Experience in personal or (ideally) business financing Knowledge of commercial products is an asset Excellent teamwork and customer service abilities Proficiency in English is an asset Your benefits In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.

Pursuing a career as a Flex Business Account Manager means being part of a dynamic team surrounded by experts. It also involves taking charge of entrepreneurial clients who contact Flex Business and referrals received from our partners. You ensure the growth of the client portfolio while efficiently serving SME clients who wish to receive remote advice. Through your passion for business development and your customer service experience, you will create a trusting relationship over the phone and develop our small to medium-sized business clientele. You will quickly become a privileged guide in all their financial projects.Your job Provide advisory services in line with client needsAnalyze credit files, develop financing scenarios, and propose appropriate solutionsNegotiate terms and conditions of agreements with clientsImplement and follow up on recommendations made by various Bank specialists and its subsidiaries, promoting profitable business developmentTake charge of your personal development, both in terms of skill evolution and knowledge of the economic aspects surrounding SMEsYour teamReporting to the Director, Sales and Services, Flex Business, you collaborate daily with a team of 110 experts. The full-time position is 37.5 hours per week. The position holder must be available to work on rotation, from 8 am to 6 pm, Monday to Friday. The schedule may vary according to operational needs. The selected candidate will work in hybrid mode and will have a presence in our branches in the Laval region.Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or your colleagues realize what they love in life, we are united. We know we can count on our colleagues to promote knowledge sharing and mutual assistance.Prerequisites Holder of a bachelor's degree, university certificate, or master's degree, depending on your academic achievements, with a minimum experience of three to seven years in business developmentExperience in personal (or business, an asset) financingNegotiation skillsAbility to communicate effectivelyKnowledge of commercial products, an assetExcellent teamwork and customer service skillsAbility to work in a constantly changing environmentYour benefits In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!

Pursuing a career as a Flex Business Account Manager means being part of a dynamic team surrounded by experts. It also involves taking charge of entrepreneurial clients who contact Flex Business and referrals received from our partners. You ensure the growth of the client portfolio while efficiently serving SME clients who wish to receive remote advice. Through your passion for business development and your customer service experience, you will create a trusting relationship over the phone and develop our small to medium-sized business clientele. You will quickly become a privileged guide in all their financial projects.Your job Provide advisory services in line with client needsAnalyze credit files, develop financing scenarios, and propose appropriate solutionsNegotiate terms and conditions of agreements with clientsImplement and follow up on recommendations made by various Bank specialists and its subsidiaries, promoting profitable business developmentTake charge of your personal development, both in terms of skill evolution and knowledge of the economic aspects surrounding SMEsYour team Reporting to the Director, Sales and Services, Flex Business, you collaborate daily with a team of 110 experts. The full-time position is 37.5 hours per week. The position holder must be available to work on rotation, from 8 am to 6 pm, Monday to Friday. The schedule may vary according to operational needs. The selected candidate will work in hybrid mode and will have a presence in our branches in the Granby region. Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or your colleagues realize what they love in life, we are united. We know we can count on our colleagues to promote knowledge sharing and mutual assistance. Prerequisites Holder of a bachelor's degree, university certificate, or master's degree, depending on your academic achievements, with a minimum experience of three to seven years in business developmentExperience in personal (or business, an asset) financingNegotiation skillsAbility to communicate effectivelyKnowledge of commercial products, an assetExcellent teamwork and customer service skillsAbility to work in a constantly changing environmentYour benefits In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!

Pursuing a Career as an Account Manage r, Business Flex means joining a dynamic team surrounded by experts. It also means taking charge of entrepreneur clients who contact Business Flex and handling referrals from our partners. You will grow your client portfolio while efficiently serving SME clients who seek remote advisory services. Through your passion for business development and your customer service experience, you will build trust-based relationships over the phone and develop our small to mid-sized business clientele. You will quickly become a trusted guide in all their financial projects.The selected candidate will be required to work in a hybrid model across our branches and business centers in the Eastern Montérégie region.Your Role Provide advisory services aligned with client needs Analyze credit files, develop financing scenarios, and recommend appropriate solutions Negotiate terms and conditions of agreements with clients Implement and follow up on recommendations from various Bank specialists and subsidiaries to support profitable business development Take ownership of your personal development, including improving your skills and expanding your knowledge of economic aspects related to SMEs Your TeamReporting to the Senior Director, Flex Business, you'll collaborate daily with a team of 110 experts. This is a full-time role of 37.5 hours per week. The selected candidate must be available to work on a rotating schedule between 8 a.m. and 6 p.m., Monday to Friday. The schedule may vary based on operational needs. The person will work in a hybrid model and must ensure a presence in our branches in the Montérégie East region.Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or supporting colleagues in doing what they love, we stand united. We count on each other to promote knowledge-sharing and mutual support.PrerequisitesHolder of a university certificate, bachelor's degree, or master's degree Minimum of three to five years of experience in business development Experience in personal or (ideally) business financing Strong negotiation skills Effective communication skills Knowledge of commercial products is an asset Excellent teamwork and customer service abilities Ability to work in a constantly changing environment Proficiency in English is an asset Your benefits In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!

A career as Account Manager in the Commercial & Wealth management team means having the responsibility of growing the portfolio of business clients assigned to you. The varied and complex tasks will allow you to quickly become a privileged guide in all your clientele's financial projects.Your Job:Identify and develop business opportunities in your market, increase your commercial client base, and establish business development strategiesHelp your clients attain their business objectives by proposing financial strategies based on the most suitable combination of Bank products and servicesMeet clients' changing needs by adapting and optimizing financial products and advice/approachesNegotiate the terms and conditions of agreements with clients, while making sure that they meet risk management standards and profitability criteriaDraw up business development plansAssist the Associate Vice-President in reaching objectivesWork with the Manager - Financing SolutionsActively participate to various networking activities (cocktails, conferences, etc.)The candidate needs to be able to identify all risks inherent to the Personal and Commercial Banking sector's activities Your Team:Within the Commercial & Wealth Management 1859 sector, you are part of a team of professionals supporting commercial clients. In addition, you are surrounded by an entire ecosystem of experts to help you offer the best possible solutions to customers.Reporting to the Regional Vice-President, the position is based in Rivière du Loup.Our learning-by-doing training programs enable you to master your job. Access to colleagues with different expertise, experience and profiles will enrich your development in every way. Basic requirements:Based on your academic background, at least 4 to 8 years' experience in sales and business development within the financial industry:University certificate and 8 years' experienceBachelor's degree and 6 years' experienceMaster's degree and 4 years' experienceExperience in sales and business developmentExperience in analysis of financial statementsExperience in commercial credit Your benefits In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!

Work Location Type: Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years. Compensation The base salary for this role ranges between $48,062- $66,085 , with eligibility for an incentive target of $12,600.00 which is contingent upon achieving both individual and company performance objectives. The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law. This job posting is for an existing vacancy. Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked): DEI Statement We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact. We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance. Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

Maintain/develop a good relationship of trust with the client
Respond to emails
Answer the phone
Submit the quotes
Distribute documentation such as leaflets, catalogs
Develop new business opportunities
Present new product
Maintain up-to-date customer information in the Sugar CRM system
Explain policy: price, delivery, warranty, return of goods and customer credit
Track STOCK Bo orders for distribution and notify customers
Advise and assist customers (sales, issues, training, credit)
Perform double checks of orders entered into the computer
Managing Authorization Numbers for Returns

Work Location Type: Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years. Compensation The base salary for this role ranges between $ 62 995 - $ 86 618, with eligibility for an incentive target of $27,000.00 which is contingent upon achieving both individual and company performance objectives. The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law. This job posting is for an existing vacancy. Position Details Account Managers will produce positive sales growth for a specific geography or vertical market with an average of 40-45 current accounts and average of $2M dollars annually. Use Grainger's Customer Relationship Management (CRM) system, Salesforce, to perform all the aspects of business daily. You will report to the District Sales Manager. You Will You Have This role may require you to attend customers’ sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process. Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites. #LI-IS1 Rewards and Benefits
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked): DEI Statement We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact. We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance. Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

* Retain year-over-year revenue for assigned accounts* Seek expansion opportunities and grow assigned accounts by identifying unmet needs and responding to strategic client issues* Forecast and ensure maximum revenue recognition as measured by P&L, margins, targets, And other financial metrics* Serve as main point-of-contact to Client teams and Agencies* Build loyalty and cultivate relationships with Client teams and Agencies* Demonstrate knowledge with DMD’s product and service offerings* Utilize learning derived from results and offer expertise and strategy for campaigns to drive future strategy* Drive/lead presentations for Client Team/Agencies and support Sales VP in senior level presentations* Visit client sites if needed and designated by supervisor* Tactical oversight and project management of all campaigns for which this Account Manager is lead* Ensure projects are on budget, in scope, and on time* Execute or coordinate tasks, including list pulls, reports, email testing/deployments, and Live (Deployment) file creation* Collaborate with functional teams to ensure all projects are developed for the best end-user experience* Assist Sales VP with contracting of new business* Work with Sales VP or lead contracting for expansion and renewals in existing business* Communicate client needs and expectations clearly across development teams* Understand the needs of the client and translate those needs into a tactical plan of execution* Collaborate with functional teams to ensure all projects are developed for the best end-user experience* Analyze results data and communicate the findings in a meaningful way to clients* High client-satisfaction skills with commitment to quality* Ability to establish, manage, and maintain key relationships at Client team and Agency levels* Ability to manage project execution for successful deliveries* Ability to demonstrate strong leadership and exercise good judgment and diplomacy with both clients and internal teams* Ability to identify opportunities for campaign expansion or extension* Ability to support multiple teams/assignments* Ability to grow business within established portfolio of accounts* Proficiency in revenue recognition practices* Willingness to travel for client and corporate meetings as needed* Commitment to utilization of systems and tools* You will be required to work directly with IQVIA departments, teams, support functions and stakeholders located across Canada and around the world therefore, a functional knowledge of English, both written and spoken, is necessary to perform the duties of this position.* 15% travel is required (based on location)* To be eligible for this position, you must reside in the same country where the job is located.* Four-year bachelor’s degree* Project Management experience* 2+ years of account management experience* Understanding of email marketing as a primary communication channel* Knowledge of digital marketing within the pharmaceutical and/or healthcare industries is desirable**Aperçu du poste** Le ou la gestionnaire de comptes agit comme propriétaire global du compte, intermédiaire et concierge pour les clients des secteurs pharmaceutique et des soins de santé. Le rôle se concentre principalement sur la planification, l’exécution et la stratégie des campagnes numériques dans le canal courriel ainsi que sur d’autres technologies et produits novateurs.Un(e) gestionnaire de comptes performant(e) démontrera des aptitudes dans la livraison et l’exécution des campagnes, des initiatives et des technologies connexes. Il ou elle contribue à maximiser la performance des programmes clients dans le respect du budget du projet et est responsable de la gestion et de l’exécution directe des projets clients, de leur lancement à leur achèvement, puis jusqu’au renouvellement.Le ou la gestionnaire de comptes soutiendra son gestionnaire ainsi que le/la vice-président(e) des solutions numériques lors de l’offre de nouveaux services et sera responsable de développer les opportunités, principalement au sein des comptes existants.**Fonctions essentielles*** Maintenir les revenus d’une année à l’autre pour les comptes attribués.* Identifier des occasions d’expansion et développer les comptes en répondant aux besoins non comblés et aux enjeux stratégiques des clients.* Prévoir et assurer la reconnaissance maximale des revenus selon les indicateurs financiers (P&L, marges, cibles, etc.).* Servir de principal point de contact pour les équipes clients et les agences.* Renforcer la fidélité et cultiver des relations avec les équipes clients et les agences.* Démontrer une connaissance des produits et services offerts par DMD.* Exploiter les apprentissages tirés des résultats et offrir expertise et stratégie pour orienter les campagnes futures.* Diriger les présentations auprès des équipes clients/agences et soutenir le/la vice-président(e) des ventes lors des présentations de haut niveau.* Effectuer des visites chez les clients au besoin, selon les directives du superviseur.* Assurer la supervision tactique et la gestion de projet de toutes les campagnes dont il ou elle est responsable.* Veiller à ce que les projets respectent le budget, la portée et les échéances.* Exécuter ou coordonner les tâches, y compris les extractions de listes, les rapports, les tests/déploiements de courriels et la création des fichiers de déploiement.* Collaborer avec les équipes fonctionnelles pour garantir la meilleure expérience utilisateur.* Aider le/la vice-président(e) des ventes à la contractualisation de nouvelles affaires.* Travailler avec le/la vice-président(e) des ventes ou diriger la contractualisation pour les expansions et renouvellements.* Communiquer clairement les besoins et attentes des clients aux équipes de développement.* Comprendre les besoins des clients et les traduire en plan tactique d’exécution.* Analyser les données de résultats et présenter les conclusions de manière pertinente aux clients.**Exigences du poste*** Excellentes compétences en satisfaction client et engagement envers la qualité.* Capacité à établir, gérer et maintenir des relations clés avec les équipes clients et agences.* Capacité à gérer l’exécution des projets pour des livraisons réussies.* Leadership solide et bon jugement, avec diplomatie auprès des clients et des équipes internes.* Capacité à identifier des opportunités d’expansion ou de prolongation de campagnes.* Capacité à soutenir plusieurs équipes et mandats simultanément.* Capacité à développer les affaires au sein d’un portefeuille de comptes établi.* Maîtrise des pratiques de reconnaissance des revenus.* Disponibilité pour voyager pour des rencontres clients et corporatives au besoin.* Engagement envers l’utilisation des systèmes et outils.* Vous devrez travailler directement avec des départements, des équipes, des fonctions de support et des parties prenantes d'IQVIA situés partout au Canada et à travers le monde, par conséquent, une connaissance fonctionnelle de l'anglais, tant à l'écrit qu'à l'oral, est nécessaire à l'exercice des fonctions de ce poste.* Déplacements requis à 15% (selon la localisation).* Pour être éligible à ce poste, vous devez résider dans le même pays où se trouve le poste.**Qualifications*** Diplôme universitaire de quatre ans.* Expérience en gestion de projets.* Minimum de 2 ans d’expérience en gestion de comptes.* Compréhension du marketing par courriel comme canal principal de communication.* Connaissance du marketing numérique dans les industries pharmaceutique et/ou des soins de santé (atout).IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health #J-18808-Ljbffr

About MADHUBMADHUB is a performance-focused digital marketing agency working with growth-oriented brands across eCommerce, lead generation, and service-based businesses. We like things a bit out of the ordinary, we encourage creative and ambitious minds. Our team brings together strategy, paid media, creative, and conversion optimization to drive results. We operate with a strong emphasis on accountability, transparency, and long-term partnerships (both with clients and within our team).The RoleMADHUB is looking for a Performance Marketing Account Manager to manage and grow a portfolio of client accounts. This role sits at the intersection of strategy, performance, and client communication. You will be responsible for owning client relationships, guiding paid media strategy, and ensuring campaigns are aligned with business objectives. This is a client-facing role requiring confidence, strong communication skills, and the ability to translate performance data into clear recommendations.ResponsibilitiesServe as the primary point of contact for assigned client accounts, maintaining strong relationships and clear communication.Lead paid media strategy across platforms such as Meta and Google.Collaborate with internal media buyers and creative teams to execute campaigns effectively.Oversee campaign performance, budgets, and pacing to meet or exceed agreed-upon KPIs.Analyze performance data, identify trends, and translate insights into actionable recommendations.Prepare and present performance reports; lead client calls and provide strategic guidance on scaling, optimization, and testing opportunities.Work with the creative team on landing pages, offers, and conversion improvements.Identify opportunities to grow accounts, retain customers, and upsell when appropriate.RequirementsMinimum of 3 years of experience in a digital or performance marketing agency environment.Hands‑on experience managing campaigns on Meta and Google Ads with an understanding of full‑funnel performance marketing.Comfortable leading client calls, explaining performance results, and making strategic recommendations.Highly organized, detail oriented, and capable of managing multiple accounts simultaneously.Strong written and verbal communication skills; comfortable working in a remote, fast‑paced environment.Experience with additional platforms such as TikTok Ads or LinkedIn Ads is an asset.Familiarity with CRO, analytics tools, or landing page optimization is also an asset.What Success Looks LikeClients trust you as a strategic partner and see measurable business impact from the work being done. Campaigns are well organized, consistently optimized, and aligned with client goals. Communication is proactive, clear, and professional. Accounts are stable, growing, and well managed.Why Work at MADHUBWe’re all about autonomy and giving people wings to grow beyond their limits, and we want to work with people who want to grow with us. We’re a talented team that values proactiveness, strategy, accountability, and quality execution - but we know when it’s time to relax and have a great time. There are several opportunities for growth and learning. The role is fully remote with a strong focus on outcomes rather than micromanagement. We also offer benefits and performance bonuses. #J-18808-Ljbffr

A global healthcare services provider seeks an experienced Account Manager in Toronto. You will oversee client accounts, ensuring satisfaction and identifying growth opportunities within digital marketing campaigns. The role requires project management expertise and a strong background in account management. You will collaborate with teams to execute campaigns effectively and present project strategies to clients. A Bachelor's degree and at least 2 years of relevant experience in account management are required. Join a company dedicated to improving patient outcomes through innovative solutions. #J-18808-Ljbffr

À propos de cette opportunité : GoEngineer est un fournisseur des plateformes de conception les plus performantes du secteur, déployant des logiciels d'ingénierie et des technologies d'impression 3D pour rendre le processus de conception innovant, efficace et intelligent. Nous renforçons notre équipe au Québec et recherchons un gestionnaire de comptes : GoEngineer est un fier partenaire de solutions logicielles et matérielles en Amérique du Nord. GoEngineer emploie plus de 80 résidents canadiens et possède des bureaux à Toronto, Montréal et Calgary. Vos principales contributions dans ce rôle seront les suivantes : Être proactif et capable de prospecter efficacement de nouveaux clients et de développer les relations avec les clients existants en vendant à la fois des solutions logicielles techniques et des services. Posséder de solides compétences en gestion de comptes pour soutenir la clientèle existante. Avoir la confiance et la capacité nécessaires pour interagir avec les cadres supérieurs, en plus d'établir des relations avec les contacts de niveau C au sein de ces comptes. Posséder de solides compétences en communication pour articuler la proposition de valeur de GoEngineer et son approche éprouvée en matière de services de premier ordre. Créer, positionner et exécuter efficacement des campagnes de vente à forte valeur ajoutée et de haute qualité auprès des clients actuels et des nouveaux prospects. Aider à documenter les engagements de services en élaborant des cahiers des charges (SOW) de haute qualité. Mener les négociations et conclure les campagnes de vente développées auprès des clients actuels et des nouveaux prospects. Compréhension des activités requises pour vendre des solutions techniques permettant de résoudre des problèmes commerciaux de haut niveau (ROI, POC, CJ). Accomplir toute autre tâche assignée par le superviseur. Nous recherchons des candidats possédant l'expérience et les compétences ci-dessous. Toutefois, même si vous ne répondez pas à toutes les exigences énumérées, les candidats très intéressés sont invités à postuler : Bilingue en anglais et en français canadien, capable de communiquer de manière collaborative avec les clients locaux et les équipes réparties à travers l’Amérique du Nord. Au moins 5 ans d’expérience dans la vente de SOLIDWORKS, CATIA, SIMULIA, ENOVIA, DELMIA ou similaire. Connaissance du développement de produits d'ingénierie et des processus de développement de produits. Compréhension et expérience du processus de vente de logiciels techniques. Compréhension et expérience du développement d’un engagement de services. Capacité à s’adapter à un environnement en évolution rapide et à bien travailler sous pression. Disponibilité pour voyager quotidiennement au niveau local, avec jusqu’à 10 % de déplacements avec nuitées. Capacité à fournir occasionnellement une assistance en dehors des heures de travail normales. Diplôme de licence préféré. En savoir plus sur ce que GoEngineer offre : Chez GoEngineer, nous comprenons que notre valeur provient de nos employés, et nous célébrons et respectons leurs expériences uniques. Nous nous efforçons de créer une culture où nos employés et nos clients sont au centre de notre travail, et où les employés se sentent les bienvenus dès leur premier jour. Competitive Compensation Includes: This position is full-time, Monday - Friday, 8am - 5pm. This position is expected to be hybrid, with some time spent in our office or at client sites within the territory.
Generous Benefits Include: Extended Healthcare including Prescription Coverage and Paramedical Coverage. Employer paid Life insurance, Short-Term and Long-Term Disability Benefits. Participation in GoEngineer's Vacation policy with up to 6 weeks of paid time off. Group Retirement & Savings Plan with employer match. Employer paid Life Insurance policy; optional Supplemental Life available. Dental, Vision, and other wellness benefits. To apply, please complete the application. If you require accommodations during the interview process, you may reach us at .
About this opportunity: GoEngineer is a provider of the most compelling design platforms in the industry, deploying engineering software and 3D Printing technology to make the design process innovative, efficient, and intelligent. GoEngineer is a proud software and hardware solutions partner in North America. GoEngineer employs over 80 Canadian residents and has offices in Toronto, Montreal, and Calgary. We are adding to our team in Quebec, and are looking for an Account Manager to work with our customers selling advanced solutions like CATIA, ENOVIA, DELMIA, and more. Your key contributions in this role will be: Self-starter who can effectively prospect for new business as well as grow existing customer relationships selling both technical software solutions and services. Strong account management capabilities in support of existing customer base. Confidence and ability to engage at the Sr. management level in addition to forming a relationship with C-level contacts within these accounts. Strong communication skills to articulate GoEngineer’s value proposition and proven best-in-class services approach. Effectively create, position, and execute high value/quality sales campaigns within current customers and new prospects. Assist in documenting services engagements through the development of high quality Statements of Work (SOW’s) Conduct the negotiation and closure of developed sales campaigns within current customers and new prospects. Understanding of activities required in selling technical solutions to solve high level business problems (ROI, POC, CJ), Perform any other duties as assigned by the supervisor. We are looking for candidates with the below experience and skills, however, even if you do not meet all the listed requirements, very interested candidates should still apply: Bilingual in English and French Canadian with the ability to communicate collaboratively with local customers and distributed teams across North America. Minimum 5+ years sales experience in selling SOLIDWORKS, CATIA, SIMULIA, ENOVIA, or DELMIA or similR. Knowledge of engineering product development and product development processes. Understanding and experience of a technical software sales process. Understanding and experience developing a services engagement. Ability to adapt to a fast changing environment and work well under pressure. Willingness to travel locally daily with up to 10% travel with overnight stays. Ability to occasionally provide support outside normal working hours. Bachelor’s Degree preferred More about what GoEngineer offers: At GoEngineer, we understand that our value comes from our employees, and we celebrate and respect their unique experiences. We are working to build a culture where both our employees and customers are centered in the work we do, and employees feel welcomed as they are from the first day. Competitive Compensation Includes: This position is full-time, Monday - Friday, 8am - 5pm. This position is expected to be hybrid, with some time spent in our office or at client sites within the territory. We offer a competitive base pay + uncapped commissions, plus the great benefits detailed below. The base salary starts at $80k, with OTE Potential of $180k.
Generous Benefits Include: Extended Healthcare including Prescription Coverage and Paramedical Coverage. Employer paid Life insurance, Short-Term and Long-Term Disability Benefits. Participation in GoEngineer's Vacation policy with up to 6 weeks of paid time off. Group Retirement & Savings Plan with employer match. Employer paid Life Insurance policy; optional Supplemental Life available. Dental, Vision, and other wellness benefits. To apply, please complete the application. If you require accommodations during the interview process, you may reach us at .
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A leading global provider of clinical research services seeks an experienced Account Manager in Toronto, Ontario. Responsibilities include managing client accounts, identifying growth opportunities, and ensuring successful project execution. Candidates should possess a bachelor's degree and a minimum of 2 years in account management. Familiarity with email marketing and digital marketing within healthcare is an asset. 15% travel may be required. Competitive compensation and dynamic work environment offered. #J-18808-Ljbffr

Overview Job Description We are looking for a talented Technical Account Manager to join our growing global team at Sectigo. The Technical Account Manager (TAM) plays a pivotal role in providing Premier Support to high value enterprise customers, delivering an elevated level of access to Sectigo experts and features. Acting as the single point of contact for issue management, this individual ensures consistent, proactive, and personalized service while collaborating with internal teams to optimize solutions for customer success. Sectigo Premier Support is designed to provide 24/7/365 access to experts, minimizing downtime, maximizing productivity, and driving customer success. This role is critical to achieving Sectigo’s mission of delivering a world-class customer experience. Please Note: The Reporting Manager and the Work Arrangement requirements may be modified and redesigned based on business needs to ensure operational flexibility and organizational effectiveness. This is a full-time in-office position, reporting to our Ottawa office 5 days a week. This is an individual contributor role, reporting to our Director, Technical Customer Success. Responsibilities Technical Support And Guidance — Facilitate timely solutions for technical support problems, ensuring minimal disruption and productivity loss; collaborate with internal technical teams to proactively monitor and manage customer issues; troubleshoot and resolve technical problems with a strong understanding of Sectigo's PKI/Digital Security products, including SSL/TLS, S/MIME, and Certificate Lifecycle Management (CLM); adhere to support metrics, including SLAs, response times, and resolution times, while meeting and exceeding customer expectations. Customer Relationship Management — Provide Premier-quality account management to assigned customers, ensuring they fully receive the benefits of the Premier Support program; act as the primary point of contact, delivering advanced troubleshooting and maintaining strategic relationships; build trust by providing consistency, accountability, and visibility tailored to the customer's business and product needs; conduct periodic business reviews to discuss technical health, actionable insights, and personalized assessments. Product Expertise — Provide product training and technical advice to clients, ensuring they are empowered to use Sectigo solutions effectively; maintain expertise in Sectigo's product suite and related technologies, including Microsoft, Cisco, AWS, Citrix, Linux, Apache, RedHat, and Windows operating systems; demonstrate strong knowledge of networking concepts (TCP/IP, DNS, SMTP, SSH, SSL) and information security products (antivirus, spam filters, email encryption, etc.); leverage deep technical skills to proactively manage key events and prevent disruptions for customers. Account Management and Growth — Manage customer relationships to ensure satisfaction, retention, and long-term success; identify opportunities by analyzing customer needs and usage trends; act as a trusted advisor by providing personalized, data-driven insights and technical health reviews to achieve customer objectives; advocate for customers by providing feedback to Sectigo's engineering and product teams based on customer insights; additional tasks associated with this position may be assigned in response to company initiatives and business needs. Qualifications Education: Bachelor’s degree in business, information technology, or a related field (or equivalent experience) is strongly preferred. Experience: Minimum 3 years of dedicated customer support, account management, or client success experience in a technical or service-related field; proven ability to work effectively in team environments and manage cross-functional communication; experience in the security industry or with technical support products is a strong asset. Ideal Candidate Profiles, Talents, And Desired Qualifications Account Management: Proven ability to build and nurture long-term customer relationships; experience in enterprise account management or a similar customer-facing role; experience conducting business reviews and delivering customer-centric solutions. Technical Expertise: Familiarity with enterprise-grade technical environments, including Microsoft products, AWS, Cisco, and Java; understanding of PKI/Digital Security products; expertise in operating systems (Linux, Apache, RedHat, Windows) and networking concepts (TCP/IP, DNS, SMTP, etc.); hands-on experience troubleshooting server-level and security product issues. Communication and Problem-Solving: Excellent interpersonal and organizational skills to manage multiple accounts effectively; strong problem-solving skills to address technical challenges and provide timely resolutions. Soft Skills: Ability to work collaboratively in a team environment and adapt to flexible schedules; strong relationship-building, problem-solving, and customer service skills; ability to manage multiple accounts and prioritize tasks effectively; analytical mindset with a proactive approach to identifying and solving issues; willingness to adjust working hours based on customer needs and business demands; fluency in English with excellent verbal and written communication skills is critical. Additional language expertise with business level proficiency is a plus. Additional Information All your information will be kept confidential according to EEO guidelines. Global team. Global reach. Global impact. At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day. #J-18808-Ljbffr

Job Description Posted Monday, December 29, 2025 at 5:00 AM Company: Preston Phipps Are you a talented, entrepreneurial, and technical salesperson motivated to help customers optimize the performance of their systems with industry leading products and services? Are you looking for a challenging new position where you can be very successful, have development opportunities, manage a territory with growth potential and work with a great support team? If yes, you may be the next great team member to join the Preston Phipps team. The selected candidate will be responsible for developing business within the assigned territory. To succeed in this role, you must build credibility, establish trust‑based relationships, and gain a deep understanding of end‑users’ systems and objectives in order to identify valuable opportunities. This is a challenging and competitive industry, and the successful candidate needs to be determined and smart about their approach, picking the best opportunities to pursue, balancing their time between end users, contractors, and engineering consultants while navigating internal resources and maintaining an expert level of knowledge on an extensive list of technical products. The challenge and the potential of this role go hand in hand. This position will be covering the commercial and institutional markets in the Ottawa region (covering approximatively Kingston to Ottawa). Responsibilities Develop sales and ensure growth within the assigned territory while meeting company objectives. Maintain a clear business plan including: annual forecasts and account targets, key account follow‑up (volume, potential, development plans), commercial initiatives and call plans. Identify and develop new customers through networking, industry events (trade shows, seminars, associations), and product demonstrations. Act as a Preston Phipps product expert: understand product applications and demonstrate their added value to clients. Advise and train end‑users, contractors, and engineering consultants in selecting the best solutions. Lead formal and informal training sessions on system selection, application, and optimization. Build and maintain a strong network of users, consulting engineers, and contractors, clearly identifying decision‑makers and influencers. Collaborate with manufacturing partners and internal divisions to maximize technical expertise and participate in joint sales calls. Work in synergy with other territory managers to develop multi‑site accounts. Manage the sales funnel effectively by balancing key accounts, active projects, and new business development. Prioritize in‑person client meetings. Manage tenders and engineered projects, document all information, and transfer details to the delivery team. Use the CRM to ensure rigorous tracking of contacts, pipeline, opportunities, and forecasts. Provide management with strategic insights on competition, market trends, and territory evolution. Actively participate in internal sales meetings and share relevant updates (quotes, orders, results). Qualifications Bachelor’s degree in mechanical engineering is preferred. Applicants with Engineering Technologist, equivalent industry experience, and technical sales experience are encouraged to apply. 3 to 5 years' experience in a similar position or field is preferred. Experience in HVAC, hydronics, industrial, laboratory or controls are favorable. Required Skills Excellent communication, follow up, organizational and project tracking skills. Commitment to driving sales and being active in the territory. Disciplined, driven, professional and with a positive work ethic. Strong technical acumen and problem‑solving capacity. Driver’s licence and clean driving record. Alignment with our values of Entrepreneurship, Integrity, Respect, Partnership, Success, and Innovation. Only selected candidates will be contacted. We would like to thank all applicants for your interest in Preston Phipps Inc. Preston Phipps operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission‑critical components to a diverse array of end markets and applications. Why Build a Career with Us? Everyone’s an Owner of the Company Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad‑based employee ownership program extended to every employee within our portfolio companies. Competitive Benefits Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training FCG University learning and training platform available to all employees offering over 80k courses. Career Growth Opportunities At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you’re just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact. Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics. #J-18808-Ljbffr