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    Senior Software Engineering Manager  

    - Toronto

    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Software Engineering ManagerOur Capital One Software Studio.Since 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 270. We’re passionate about what we do, and we’re always on the lookout for people who want to make a difference in the world of credit through technology. We’re obsessed with doing the right thing, and we achieve that by finding innovative ways to better serve our customers.Working with us.How do we do things at Capital One Canada? We listen — to our people, and to our customers. We change with the times and have adopted a flexible hybrid model (remote and/or in-office). A flexible hybrid working model is one that creates the opportunity to match the work that we do to the environment that best supports that work. We recognize that everyone has a unique working pattern so we’re open to discussing flexible working arrangements that will best accommodate you.At Capital One we’re committed to diversity, inclusion and belonging. We strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and inclusive behaviors are embedded in everything we do to positively impact associates. Strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and to help challenge the status quo and create the best outcomes for everyone. We’re focused on helping associates live well—physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents. We’ve designed our benefits program to be flexible, comprehensive and consistent across our organization. From health and fitness center discounts, to training and professional development programs—and much more—you’ll discover that Capital One is committed to helping you live your best life.
     Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit Keeper Enabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good. So, let’s do something great together. Want to learn more? Check out life at Capital One in the Software Studio! What You’ll Do:Directly and indirectly lead 2+ teams of engineers to build solutions that help to reduce fraud and improve  our customers’ experienceParticipate in talent and succession planning, encourage innovation, implement cutting-edge technologies, elevate inclusion, offer out of the box thinking, celebrate teamwork, self-organization and diversityLead the craftsmanship, availability, resilience and scalability of applications within the Software StudioBring passion to stay on top of tech trends, experiment with and learn new technology, participate in internal & external technology communities, and mentor other members of the engineering communityBasic RequirementsAt least 4 years of experience leading a team within an agile environmentAt least 4 years of experience providing direct people leadership including talent development, performance management, team building and succession planningAt least 10 years of experience as a hands-on software engineerKnowledge of software engineering best practices including security, automated testing, continuous delivery (CI/CD), high-availability and system resiliency    Bachelor’s Degree ​Preferred Qualifications(Don’t have them all? Don’t worry. We’ll help you develop the right skills for the job!)Experience with AWS, GCP, Microsoft Azure, or another cloud serviceExperience with Mobile architecture for iOS and AndroidExposure to financial/tech industryBachelor’s Degree and/or Master’s Degree in Computer Science, Information Systems or EngineeringExperience leading multiple teams Demonstrated ability to influence senior business and product stakeholders (Director+) on strategy and roadmapsAt least 5 years of experience managing relationships with Business and/or Product stakeholders, and/or external partnersAt least 4 years of experience leading software engineers creating customer facing and enterprise facing web applications and/or supporting application servicesAt least 10 years of experience contributing to application and/or data design, architecture and developmentAbout Capital One Canada.We've been helping millions of Canadians for over 20 years by providing them with access to credit when others wouldn’t. We're on a journey to put our customers first, and keep them there, by building modern technology solutions to simplify and humanize the world of credit cards. We have the positive energy of a startup, with the advantages of a big company.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • C

    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Principal Associate, Software EngineerPrincipal Associate, Software EngineerAbout Capital One Canada.For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! 
    A day in the life of a Capital One Software Engineer.You’ll work alongside other Software Engineers on innovative projects. You’ll have the opportunity to learn, design and build software products from the ground up. Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit Keeper Enabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source technologies, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good. So, let’s do something great together. Want to learn more? Check out life at Capital One in the Software Studio! Responsibilities:Working on a variety of projects focusing on backend developmentCreate exciting new applications using object oriented programming methodologies.Following TDD approach from inception to production.Explore and evaluate new and emerging software tools, technologies, and practices.Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering communitySupport the continued professionalization of the engineering practice in the studio with effective communication and advocacy in public speaking, presentations, documentation, etc.Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full-stack of development tools and technologies.Identify gaps and solve problems to completion.Basic Qualifications: At least 4 years of hands-on experience in Application Development using one or more programming languages (e.g. Java, Python, Golang, .NET, etc.)A Bachelor's DegreePreferred Qualifications:(Don’t have them all? Don’t worry. We’ll help you develop the right skills for the job!)At least 6 years of experience in Application Development using one or more programming languages (e.g. Java, Python, Golang, .NET, etc.)Experience with AWS and/or AWS Certification (Solution Architect-Associate preferred)Experience in distributed systems, API, microservices, data processing, databases (relational, NoSQL or time-series)Master’s Degree or higher in Computer Science, Software Engineering, Information Technology or in related fields.Experience working in a team environment, understanding the importance of mutual respect, empathy, and ensuring everyone’s voice is heard and problems are brought up early and oftenExperience with Test Driven DevelopmentExperience working in an Agile environmentWorking at Capital One.
    Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. 
    Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life. Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.
    If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
    For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com.
    Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
     
    Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process. 
     Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • C

    Staff Software Engineer  

    - Toronto

    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Staff Software EngineerStaff Software EngineerAbout Capital One Canada.For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! Our Capital One Software Studio.Since 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 270. We’re passionate about what we do, and we’re always on the lookout for people who want to make a difference in the world of credit through technology. We’re obsessed with doing the right thing, and we achieve that by finding innovative ways to better serve our customers.This is a senior technical position (manager equivalent) that does not have direct reports. We require advanced hands-on development, technical design, and architecture.A day in the life of a Capital One Staff EngineerYou’ll work alongside other Software Engineers on innovative projects. You’ll have the opportunity to learn, design and build software products from the ground up. You’ll share knowledge through conducting technical workshops/office hours, and participating in hackathons or community of practices or staff engineering forums. You’ll explain complex technical challenges and solutions to diverse stakeholders with tech and non-technical backgrounds.Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit Keeper Enabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good. So, let’s do something great together. Want to learn more? Check out life at Capital One in the Software Studio! Responsibilities:Work as part of a dynamic team throughout the Software Development Life CycleAct as a tech lead developer owning technical design and development of cross-functional, multi-platform, fault tolerant application systemsContinuously improve software engineering developer experience;  identify gaps in existing internal framework and tools and contributeEstablish Engineering best practices; identify and establish best practices and standards, such as code review standards. Technical expertises and Problem solving; define technical standards and providing technical support to ensure Engineering best practices are consistently metArchitecture ownership - apply strong understanding of how evolving technology affects domain, follow High Level Design (HLD) methodology and contribute to HLDProvide mentorship to junior and intermediate associates through engineering best practises and standardsBasic RequirementsAt least 8 years of hands-on development experience preferably using Java or other object-oriented programming languagesAt least 8 years of experience with application and/or data design, architecture and development  Experience with AWS (highly preferred) or other cloud products (Microsoft Azure, Google Cloud)Experience providing mentorship to Junior/Intermediate Associates and guidance to technical and business stakeholdersBachelor's DegreePreferred Qualifications10+ Years of experience leading the full life-cycle of Software Development Experience working in an agile environment and familiar with agile development methodologies Working at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life. Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com.Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process. Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • C

    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Software Engineering Manager - Mobile AppsAbout Capital One Canada.For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! Working at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life. At Capital One we’re committed to diversity, inclusion and belonging. We strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and inclusive behaviors are embedded in everything we do to positively impact associates. Strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and to help challenge the status quo and create the best outcomes for everyone. We’re focused on helping associates live well—physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents. We’ve designed our benefits program to be flexible, comprehensive and consistent across our organization. From health and fitness center discounts, to training and professional development programs—and much more—you’ll discover that Capital One is committed to helping you live your best life.
     Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit Keeper Enabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good. So, let’s do something great together. Want to learn more? Check out life at Capital One in the Software Studio! What You’ll Do:Directly and indirectly lead a team of mobile engineers to build next generation native mobile AppsParticipate in talent and succession planning, encourage innovation, implement cutting-edge technologies, elevate inclusion, offer out of the box thinking, celebrate teamwork, self-organization and diversityLead the craftsmanship, availability, resilience and scalability of mobile applications within the Software StudioBring passion to stay on top of tech trends, experiment with and learn new technology, participate in internal & external technology communities, and mentor other members of the engineering communityBasic RequirementsAt least 4 years of experience leading a team within an agile environmentAt least 4 years of experience providing direct people leadership including talent development, performance management, team building and succession planningAt least 10 years of experience as a hands-on software engineerExperience with Mobile architecture for iOS and AndroidKnowledge of software engineering best practices including security, automated testing, continuous delivery (CI/CD), high-availability and system resiliency    Bachelor’s Degree ​Preferred Qualifications(Don’t have them all? Don’t worry. We’ll help you develop the right skills for the job!)Experience with AWS, GCP, Microsoft Azure, or another cloud serviceExposure to financial/tech industryBachelor’s Degree and/or Master’s Degree in Computer Science, Information Systems or EngineeringExperience leading multiple teams Demonstrated ability to influence senior business and product stakeholders (Director+) on strategy and roadmapsAt least 5 years of experience managing relationships with Business and/or Product stakeholders, and/or external partnersAt least 4 years of experience leading software engineers creating customer facing and enterprise facing web applications and/or supporting application servicesAt least 10 years of experience contributing to application and/or data design, architecture and developmentWe may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process. Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • B

    Job DescriptionPlease note, this position is located at Blue Mountain Resort in The Blue Mountains, Ontario.\nSeasonal
    WHAT'S IN IT FOR ME?

    Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations! Alterra Mountain Passes for your family; Discounts on Blue Mountain Lift tickets for friends and family; Free skating; Staff priced meals &Starbucks treats; Staff room rates at all our hotels; Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more!
    HOURLY RATE: $18.00/hour

    FULL & PART-TIME HOURS (*currently looking for day shift coverage)

    WHAT WILL I BE DOING?

    Love helping people find the perfect gear or souvenir? Thrive in a fast-paced, sales and merchandising setting? Come work where the slopes meet the village! As a Retail Sales Associate, you'll be part of a team that keeps our ski resort guests smiling - from cozy mittens to mountain-ready merch. Whether it's Blue Mountain Supply Co., The North Face, Burton, Red Devil Sports or Blue Basin, we have logo wear to mountain essentials for every guests.
    Greet guests with warmth and guide them through our four-part selling style - Welcome, Initiate, Suggest, Help.Learn all about our products and help guests find exactly what they need for a great day on the mountain or in the village. (Don't worry, we do lots of product knowledge training for you!)Handle merchandising, inventory, and daily cash-outs like a pro.Maintain our high retail standards by keeping the stores looking fresh, organized, and ready for the next wave of skiers and snowboarders.
    WHAT DO WE NEED FROM YOU?
    Previous retail experience is preferred.Comfortable working indoors - it can get lively when the slopes are busy!Flexibility to work weekends, evenings, holidays - we're all about teamwork and good vibes.
    AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

    BLUE MOUNTAIN RESORT COMPANY OVERVIEW

    Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

    ALTERRA COMPANY OVERVIEW

    Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

    Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

  • B

    Job DescriptionPlease note, this position is located at Blue Mountain Resort in The Blue Mountains, Ontario.\nSeasonal
    WHAT'S IN IT FOR ME?

    Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations! Alterra Mountain Passes for your family; Discounts on Blue Mountain Lift tickets for friends and family; Free skating; Staff priced meals &Starbucks treats; Staff room rates at all our hotels; Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more!
    HOURLY RATE: $18.00/hour

    FULL & PART-TIME HOURS (*currently looking for day shift coverage)

    WHAT WILL I BE DOING?

    Love helping people find the perfect gear or souvenir? Thrive in a fast-paced, sales and merchandising setting? Come work where the slopes meet the village! As a Retail Sales Associate, you'll be part of a team that keeps our ski resort guests smiling - from cozy mittens to mountain-ready merch. Whether it's Blue Mountain Supply Co., The North Face, Burton, Red Devil Sports or Blue Basin, we have logo wear to mountain essentials for every guests.
    Greet guests with warmth and guide them through our four-part selling style - Welcome, Initiate, Suggest, Help.Learn all about our products and help guests find exactly what they need for a great day on the mountain or in the village. (Don't worry, we do lots of product knowledge training for you!)Handle merchandising, inventory, and daily cash-outs like a pro.Maintain our high retail standards by keeping the stores looking fresh, organized, and ready for the next wave of skiers and snowboarders.
    WHAT DO WE NEED FROM YOU?
    Previous retail experience is preferred.Comfortable working indoors - it can get lively when the slopes are busy!Flexibility to work weekends, evenings, holidays - we're all about teamwork and good vibes.
    AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

    BLUE MOUNTAIN RESORT COMPANY OVERVIEW

    Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

    ALTERRA COMPANY OVERVIEW

    Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

    Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

  • B

    Job DescriptionPlease note, this position is located at Blue Mountain Resort in The Blue Mountains, Ontario.\nSeasonal
    WHAT'S IN IT FOR ME?

    Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations! Alterra Mountain Passes for your family; Discounts on Blue Mountain Lift tickets for friends and family; Free skating; Staff priced meals &Starbucks treats; Staff room rates at all our hotels; Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more!
    HOURLY RATE: $18.00/hour

    FULL & PART-TIME HOURS (*currently looking for day shift coverage)

    WHAT WILL I BE DOING?

    Love helping people find the perfect gear or souvenir? Thrive in a fast-paced, sales and merchandising setting? Come work where the slopes meet the village! As a Retail Sales Associate, you'll be part of a team that keeps our ski resort guests smiling - from cozy mittens to mountain-ready merch. Whether it's Blue Mountain Supply Co., The North Face, Burton, Red Devil Sports or Blue Basin, we have logo wear to mountain essentials for every guests.
    Greet guests with warmth and guide them through our four-part selling style - Welcome, Initiate, Suggest, Help.Learn all about our products and help guests find exactly what they need for a great day on the mountain or in the village. (Don't worry, we do lots of product knowledge training for you!)Handle merchandising, inventory, and daily cash-outs like a pro.Maintain our high retail standards by keeping the stores looking fresh, organized, and ready for the next wave of skiers and snowboarders.
    WHAT DO WE NEED FROM YOU?
    Previous retail experience is preferred.Comfortable working indoors - it can get lively when the slopes are busy!Flexibility to work weekends, evenings, holidays - we're all about teamwork and good vibes.
    AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

    BLUE MOUNTAIN RESORT COMPANY OVERVIEW

    Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

    ALTERRA COMPANY OVERVIEW

    Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

    Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.


  • B

    Job DescriptionPlease note, this position is located at Blue Mountain Resort in The Blue Mountains, Ontario.\nSeasonal
    WHAT'S IN IT FOR ME?

    Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations! Alterra Mountain Passes for your family; Discounts on Blue Mountain Lift tickets for friends and family; Free skating; Staff priced meals &Starbucks treats; Staff room rates at all our hotels; Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more!
    HOURLY RATE: $18.00/hour

    FULL & PART-TIME HOURS (*currently looking for day shift coverage)

    WHAT WILL I BE DOING?

    Love helping people find the perfect gear or souvenir? Thrive in a fast-paced, sales and merchandising setting? Come work where the slopes meet the village! As a Retail Sales Associate, you'll be part of a team that keeps our ski resort guests smiling - from cozy mittens to mountain-ready merch. Whether it's Blue Mountain Supply Co., The North Face, Burton, Red Devil Sports or Blue Basin, we have logo wear to mountain essentials for every guests.
    Greet guests with warmth and guide them through our four-part selling style - Welcome, Initiate, Suggest, Help.Learn all about our products and help guests find exactly what they need for a great day on the mountain or in the village. (Don't worry, we do lots of product knowledge training for you!)Handle merchandising, inventory, and daily cash-outs like a pro.Maintain our high retail standards by keeping the stores looking fresh, organized, and ready for the next wave of skiers and snowboarders.
    WHAT DO WE NEED FROM YOU?
    Previous retail experience is preferred.Comfortable working indoors - it can get lively when the slopes are busy!Flexibility to work weekends, evenings, holidays - we're all about teamwork and good vibes.
    AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

    BLUE MOUNTAIN RESORT COMPANY OVERVIEW

    Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

    ALTERRA COMPANY OVERVIEW

    Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

    Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

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    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Technical Program ManagerAre you interested in leading programs that deliver on critical business goals, build large scale products, and contribute to core platforms?At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. Working with us.How do we do things at Capital One Canada? We listen — to our people, and to our customers. We change with the times and have adopted a flexible hybrid model (remote and/or in-office). A flexible hybrid working model is one that creates the opportunity to match the work that we do to the environment that best supports that work. We recognize that everyone has a unique working pattern so we’re open to discussing flexible working arrangements that will best accommodate you.At Capital One we’re committed to diversity, inclusion and belonging. We strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and inclusive behaviors are embedded in everything we do to positively impact associates. Strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and to help challenge the status quo and create the best outcomes for everyone. We’re focused on helping associates live well—physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents. We’ve designed our benefits program to be flexible, comprehensive and consistent across our organization. From health and fitness center discounts, to training and professional development programs—and much more—you’ll discover that Capital One is committed to helping you live your best life. ResponsibilitiesAs a Senior Manager of Technical Program Management (TPM), we’re looking for someone that can help us build reliable long term road maps, establish foundational alignment across multiple teams, and accelerate delivery of critical intents that will help Capital One customers to have incredible experiences.In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.Our Senior Manager TPM will have:Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycleExceptional communication and collaboration skillsExcellent problem solving and influencing skillsA quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representativesDeep focus on execution, follow-through, accountability, and resultsExceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.Highly tuned emotional intelligence, good listening capabilities, and deep seated empathy for teams and partnersThe ability to navigate situations where business problems, program strategies, and technology product solutions may still be undefinedThe proficiency to recognize both risks and opportunities within technical implementationsExpertise in making crucial trade-offs, balancing business opportunities against available resources and sustainability considerationsBasic Qualifications:At least 5 years of experience in technical program managementAt least 3 years of experience with Agile deliveryBachelor's degreePreferred Qualifications:3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impactExperience in building systems & solutions within a highly regulated environmentPMP certification or equivalent (preferred)Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering)MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experienceCapital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    Job DescriptionJob DescriptionOur client is seeking a senior SAP TM Functional Consultant to lead delivery across Freight Order Management, TM master data, S/4 delivery-based integration, and Freight Costing & Settlement. The role is client-facing with hands-on configuration and integration responsibilities.Key ResponsibilitiesOwn Freight Order Management design, configuration, and support.Set up and govern TM master data (locations, resources, lanes, etc.).Deliver TM Delivery-Based Integration with S/4HANA (O2C/P2P flows).Configure Freight Costing & Settlement (agreements, charges, conditions).Partner with business/IT to capture requirements, produce FS/CS, test (SIT/UAT), and support cutover/hypercare.Collaborate on 3rd-party TMS integrations (e.g., Uber Freight) where applicable.Provide client stakeholder management and status reporting.Must-Have Qualifications10+ years hands-on SAP TM functional experience.Proven delivery in: Freight Order Management, TM master data, TM–S/4 Delivery-Based Integration, Freight Costing & Settlement.SAP TM certification (required).Excellent client-facing communication and documentation skills.Nice to HaveExperience integrating SAP TM with Uber Freight or other 3rd-party TMS platforms.Prior work in hybrid enterprise environments (S/4HANA).Work ModelFully Remote candidates will be considered (align to ET hours) and opened to US CandidatesPandoLogic. Keywords: SAP Consultant, Location: Toronto, ON - M5R 1M4

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    Job DescriptionJob DescriptionOverviewWe’re seeking an experienced Lead Technical Consultant to join a high-performing product and engineering team delivering enterprise-grade, cloud-based software for the financial sector. This individual will act as a hands-on technical leader—driving design, architecture, and implementation standards while mentoring engineers and ensuring delivery excellence across distributed systems.
     Key ResponsibilitiesTranslate business and product requirements into robust, scalable technical solutions.Collaborate with Product Management, Architecture, QA, and Project Delivery teams across multiple geographies.Define and review low-level designs to align with architectural best practices.Lead code reviews, optimize performance, and uphold maintainable, secure coding standards.Provide technical guidance and mentorship to developers, fostering innovation and knowledge sharing.Champion automation, DevOps adoption, and continuous improvement across development processes.Ensure milestones and deliverables are achieved while maintaining technical quality.
     Required Skills & ExperienceBachelor’s degree in Computer Science, Engineering, or equivalent discipline.10+ years of enterprise software development experience, with at least 3 years in a lead or senior technical role.Deep expertise in Java, Spring Boot, Microservices, REST API development, and SQL/NoSQL data stores.Proven experience with Kafka and event-driven architectures (must have).Hands-on experience with CI/CD tools (Jenkins, GitHub Actions, etc.) and modern DevOps practices.Proficiency working in cloud environments such as Azure, AWS, or GCP.Strong grasp of distributed systems, fault tolerance, and performance optimization.Exposure to Agile/Scrum methodologies.Excellent communication and collaboration skills.
     Preferred QualificationsExperience with Apache Flink or other real-time stream processing frameworks.Familiarity with Kubernetes, Docker, and container orchestration.Knowledge of monitoring and observability tools (Prometheus, Grafana, ELK Stack).Prior work within the banking or financial services domain.Ability to coach and develop team members at varying experience levels.
     Additional DetailsAll candidates must successfully complete a comprehensive background screening, including:
    Criminal Record Check, Credit Inquiry, Identity Verification, Global Sanctions & Media Check, PEP Screening, Right to Work Validation, Education Verification, and Employment Reference Checks.Only candidates with fully verifiable credentials will be considered.PandoLogic. , Location: Toronto, ON - M5R 1M4

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    Job DescriptionJob DescriptionRole & ResponsibilitiesGuide financial institutions through the adoption of enterprise SaaS solutions by applying deep understanding of end-to-end architectures—from legacy platforms to modern cloud SaaS environments.Articulate the business value of the Client’s platform within each bank’s broader architectural ecosystem.Collaborate closely across internal product, engineering, sales, and delivery teams, as well as with customers and industry partners, to ensure proposed solutions are technically sound, strategically aligned, and aligned to client business objectives and modernization roadmaps.Engage in solving complex business challenges through technology, with an ability to translate architecture decisions into business outcomes.ObjectivesEnhance Customer Value Through Strategic Engagement – Partner with clients to understand priorities, co-create architectural roadmaps, and position the Client’s platform within their end-to-end ecosystems.Drive Enterprise SaaS Architecture Excellence – Provide complete architectural guidance from legacy transformation through SaaS adoption, ensuring designs are robust, scalable, and aligned to business and technical goals.Foster High-Performing Cross-Functional Collaboration – Mentor team members, champion best practices, and support alignment across engineering, product, and delivery functions.Components of the RoleCollaborate internally with SMEs, business stakeholders, and technical leadership.Operate as an external client-facing architect to ensure successful delivery outcomes.Required Technical SkillsExtensive enterprise SaaS experience with strong client-facing solution delivery background.Strong technical foundation in banking architectures, including core banking, modernization, pricing, and billing across retail, corporate, and commercial banking.Ability to design scalable, secure, and reliable systems leveraging microservices, APIs, and integration frameworks.Experience with CI/CD, containerization (Docker, Kubernetes), DevOps pipelines, and automation tooling.Knowledge of identity management, encryption, and regulatory standards (SOC 2, GDPR, ISO 27001).Ability to produce clear and comprehensive architecture documentation for development and delivery teams.Important:

    We’re targeting a Senior-to-Director-level professional—someone capable of shaping strategy and driving results across multiple teams and geographies. The ideal candidate brings strong autonomy, strategic judgement, and exceptional executive-level communication and influence skills. A minimum of  8+ years of banking/banking domain and architecture experience and 12+ years of overall industry experience is required.
     Delivery Responsibilities (Solution Architect – Delivery Focus)Act as the primary Solution Architect during delivery engagements, working hands-on with client teams to ensure implementation aligns with the defined target architecture.Provide architectural oversight throughout delivery, including design reviews, integration decisions, data flow modeling, and resolution of technical blockers.Ensure continuity between pre-sales solutioning and delivery execution, maintaining architectural integrity and solution intent.Partner with project managers and engineering leads to validate requirements, guide technical workstreams, and ensure delivered outcomes meet the proposed architecture.Additional SkillsStrategic Problem Solving: Ability to design innovative, technology-driven solutions aligned to business strategy.Communication & Stakeholder Management: Strong ability to translate complex technical concepts into clear business language.Collaboration & Leadership: Works effectively across cross-functional teams and stakeholder groups.Decision-Making Under Uncertainty: Makes sound architectural decisions with limited information while balancing risk, cost, and performance.
    PandoLogic. Keywords: Enterprise Architect, Location: Ottawa, ON - K1A 0K2

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    Data Architect - MDM (34545)  

    - Ottawa

    Job DescriptionJob DescriptionOur client is seeking a Data Architect to support a major enterprise data governance initiative focused on building an Enterprise Data Reference Model (EDRM). This architect will work closely with the Data Governance Center of Excellence to design conceptual and logical business data models, support master data standardization efforts, and enable consistent data governance across the organization.Key ResponsibilitiesDesign and develop conceptual and logical enterprise data models aligned to governance standards.Collaborate with Data Governance leadership, Data Quality Analysts, and BI Analysts on EDRM design.Define API specifications and integration patterns to support interoperability across systems.Translate business requirements into clear, actionable data architecture solutions.Support Discovery & Impact Assessment activities for the Location Hierarchy Standardization Project.Recommend approaches for extending the EDRM to additional domains.Produce data architecture standards, guidelines, and stakeholder communication materials.DeliverablesEnterprise Data Reference Model (conceptual + logical)API specification documentsAlignment with Discovery & Impact Assessment for Location HierarchyData architecture standards & guidelinesEDRM roadmap for additional domainsRequired Skills & ExperienceProven experience as a Data Architect with strong enterprise data modeling expertise.Hands-on experience designing conceptual and logical data models.Strong understanding of MDM frameworks, governance practices, and data quality concepts.Experience defining API specifications and integration patterns.Ability to translate business requirements into technical architecture.Experience with cloud data platforms (Microsoft Fabric and/or Azure Data Services preferred).Strong communication and stakeholder engagement skills.PandoLogic. Keywords: Data Architect, Location: Ottawa, ON - K1A 0K2

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    Job DescriptionJob DescriptionSenior Embedded Software Engineer – RTOS / C / C++Overview
    We’re seeking a Senior Embedded Software Engineer experienced in real-time operating systems (RTOS) and low-level C/C++ development. The ideal candidate will play a key role in designing, developing, and optimizing embedded system components across mission-critical environments such as automotive, avionics, and telecommunications. This position requires hands-on expertise with operating system internals, device drivers, and board-level integration.Key Responsibilities & Skills5+ years of embedded software development using C/C++ within VxWorks, QNX, or similar RTOS environments.Strong understanding of operating system concepts — memory management, task scheduling, interrupts, synchronization, and file systems.Proven experience in low-level programming, including device drivers, BSPs, and hardware bring-up for ARM or Intel platforms.Proficiency in C/C++ and Assembly (ARM assembler experience preferred).Exposure to virtualization and hypervisor environments (e.g., VMware vSphere or equivalent).Skilled with Linux development tools, Git/GitHub, and automation scripting (Python, Bash, Perl).Working knowledge of embedded security, including secure bootloaders, encrypted file systems, and network protocol encryption.Familiarity with software safety standards such as DO-178C, DO-254, or ISO 26262 (Avionics / Automotive).Strong analytical, debugging, and problem-solving skills at kernel and hardware interaction levels.Degree in Computer Science, Electrical Engineering, or related discipline; mentoring or technical leadership experience is an asset.PandoLogic. Keywords: Embedded Software Engineer, Location: Toronto, ON - M5R 1M4

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    Staff Android Engineer  

    - Toronto

    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Staff Android EngineerStaff Android Engineer
     Our Capital One Software Studio.Since 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 250. We’re passionate about what we do, and we’re always on the lookout for people who want to make a difference in the world of credit through technology. We’re obsessed with doing the right thing, and we achieve that by finding innovative ways to better serve our customers.This role does not have direct reports. We require advanced hands-on development, technical design, and architecture.Working with us. How do we do things at Capital One Canada? We listen — to our people, and to our customers. We change with the times and have adopted a flexible hybrid model (remote and/or in-office). A flexible hybrid working model is one that creates the opportunity to match the work that we do to the environment that best supports that work. We recognize that everyone has a unique working pattern so we’re open to discussing flexible working arrangements that will best accommodate you.
     At Capital One we’re committed to diversity, inclusion and belonging. We strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and inclusive behaviors are embedded in everything we do to positively impact associates. Strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and to help challenge the status quo and create the best outcomes for everyone. We’re focused on helping associates live well—physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents. We’ve designed our benefits program to be flexible, comprehensive and consistent across our organization. From health and fitness center discounts, to training and professional development programs—and much more—you’ll discover that Capital One is committed to helping you live your best life.  
    A day in the life of a Capital One Manager, Software EngineeringYou’ll motivate, manage, and inspire a team of software engineers to deliver innovative products.Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit Keeper Enabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good. So, let’s do something great together. Want to learn more? Check out life at Capital One in the Software Studio! ResponsibilitiesOwn technical design, architecture, and development of cross-functional, multi-platform application systemsWork as part of a dynamic mobile team throughout the Software Development Life CycleImprove software engineering practices – work within agile teams to design, develop, test, implement and support technical solutions across a full stack of development tools and technologiesContribute expertise on how evolving technology affects domain; and Provide mentorship to Junior, Intermediate, and Senior mobile associatesBasic QualificationsAt least 6 years of hands-on development of Native Android applications using Java/KotlinAt least  6 years of experience with application and/or data design, architecture and development  Experience with RxJava, Coroutines, Dagger, Espresso, Junit and Jenkins Experience providing mentorship to Junior/Intermediate Associates and guidance to technical and business stakeholdersBachelor's, Master’s or Diploma in Computer Science, Software Engineering, Information Technology or in related fieldPreferred Qualifications(Don’t have them all? Don’t worry. We’ll help you develop the right skills for the job)8+ Years of experience leading the full life-cycle of Software Development Exposure to AWS or other cloud products Experience working in an agile environment and familiar with agile development methodologies About Capital One CanadaWe've been helping millions of Canadians for over 20 years by providing them with access to credit when others wouldn’t. We're on a journey to put our customers first, and keep them there, by building modern technology solutions to simplify and humanize the world of credit cards. We have the positive energy of a startup, with the advantages of a big company. Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    Sr. SAP ECPayroll Configuration Analyst (Virtual, Canada, CA) Summary The Senior SAP ECPayroll Configuration Analyst is responsible for designing, developing, and implementing the EC Payroll cloud solution for Foundever.  We are seeking an experienced SAP SuccessFactors Employee Central Payroll Consultant with specialized knowledge in payroll. The ideal candidate will have a deep understanding of payroll processes, compliance requirements, and the ability to implement and support SAP SuccessFactors Payroll solutions. This is a remote role, candidate must be located and eligible to work in Canada. Job Responsibilities Support and configure SAP SuccessFactors Employee Central Payroll solutions for US and Canada Hands on experience in Payroll configuration (schemas, PCRs, Wage Type attributes, Payroll Posting, DRM, GL posting) Analyze SAP PAYROLL business requirements and propose innovative and integrated solutions Troubleshoot and resolve issues as they arise, ensuring timely collaborative solutions Configure, support and optimize key payroll processes, including gross-to-net calculations, tax reporting, garnishments, third-party remittances, year-end activities, and accrual setup Conduct parallel payroll testing, troubleshoot issues, and resolve integration challenges effectively Ability to work independently and as part of a team Environment maintenance and technical enhancements Develop and refine custom operations, rules, and functions as required Maintain system performance and compliance by monitoring and applying support packs timely Communicate progress, risks, and issues clearly to management and stakeholders Collaborate with cross-functional teams to ensure end-to-end payroll process efficiency Demonstrates Logical thinking and problem solving skills along with an ability to collaborate Ability to adapt to evolving processes, tools, and team structure Ability to adhere to processes and guidance and make sound decisions under sometimes ambiguous circumstances Skills and Qualifications Experience with US Canadian payroll business legislation Experience in a minimum of 1 End to End SAP Payroll implementation for each of these phases:  requirement gathering, conduct workshops, technical analysis and design, build, training, testing, data migration 3-5 years of hands on independent experience in SAP Payroll configuration SAP SuccessFactors Employee Central Payroll certification Effective written and verbal communication skills in English About Us Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. - #LI-MAM #LI-Remote #LI-Canada

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    CareCoach(R) bilingue - ASG (Virtuel, Nouveau-Brunswick, CA) Titre du poste : CareCoach® bilingue 
    Présentation du poste : 
    En tant que CareCoach bilingue, vous mettrez à profit vos compétences interpersonnelles exceptionnelles et votre capacité à travailler sous pression tout en faisant preuve d'empathie et d'écoute active afin d'influencer positivement la santé mentale de vos clients. Relevant directement du responsable de l'équipe CareCoach, votre principale responsabilité sera de fournir un soutien professionnel aux clients par le biais de canaux de communication entrants et sortants. Vous appliquerez des méthodologies basées sur des données probantes pour évaluer les besoins des clients et fournir une assistance sur mesure. L'application de l'approche des soins progressifs (Stepped Care) et de l'approche « un à la fois », ainsi que des techniques telles que l'entretien motivationnel, la thérapie cognitivo--comportementale (TCC), la thérapie narrative et les soins adaptés aux traumatismes, constitueront la pierre angulaire de votre approche. 
    Dans ce rôle, vous :  Assister les clients anglophones et francophones  Adapterez chaque interaction aux besoins uniques, à la préparation et aux préférences du client.  Dé-escaladerez efficacement les situations de crise tout en gérant plusieurs tâches pour assurer une prestation de services efficace. 
    Rejoignez notre équipe et embarquez dans un parcours enrichissant, en ayant un impact significatif lors des moments les plus difficiles pour les clients.  Avantages de travailler avec nous : Travail à distance : Profitez de la commodité de travailler depuis chez vous, éliminant le stress des trajets et préservant l'environnement.  Avantages complets : Notre package inclut une assurance maladie, dentaire, vie et vision, un REER de l'entreprise, des congés payés, un abonnement gratuit à l'assistance routière, un programme d'aide aux employés et un programme de bien-être.  Formation pratique : Bénéficiez d'une formation virtuelle dans un format de classe, payée, ainsi que d'une éducation continue spécifique au poste pour développer vos compétences.  Communauté solidaire : Collaborez avec des professionnels partageant les mêmes idées et profitez d'une culture qui met en avant l'engagement et reconnaît les contributions des employés.  Équipement fourni : Téléphone, casque et ordinateur fournis par nos soins. Rémunération : Le taux horaire pour ce poste est de 26,00 $, avec un supplément de 2,50 $ de l'heure pour les CareCoaches bilingues. Qualifications: Résidence : Vous devez résider actuellement au Canada.  Éducation : Diplôme de baccalauréat (ou équivalent) en Services sociaux (par exemple, travail social, counseling, psychologie), ou expérience équivalente incluant une expérience récente et pertinente en counseling.  Expérience : Un minimum d'un an d'expérience récente en counseling ou coaching dans un cadre de santé mentale ou de dépendance, démontrant une maîtrise des compétences telles que l'entretien motivationnel, la thérapie cognitivo-comportementale (TCC), les techniques de mise à terre et les pratiques de pleine conscience. 
    Compétences :  Expérience pratique avec les techniques d'entretien motivationnel ou leurs équivalents.  Familiarité avec les traitements en santé mentale et dépendance (stades du changement, prévention des rechutes, principes de rétablissement utilisant une approche par soins progressifs). 
    Atout :  Une expérience antérieure en centre d'appels est un précieux complément, ainsi que des certifications telles que le Secourisme en santé mentale, ASIST et San’Yas.  Expérience en intervention d'urgence/counseling, y compris la compétence en évaluation des risques et en planification de la sécurité. 
    Exigences du bureau à domicile :  Un bureau dédié et une chaise ergonomique confortable.  Accès à un espace de travail calme et privé.  Connexion Internet haut débit fiable avec des vitesses de téléchargement et de téléversement constantes (minimum 10 Mbit/s en téléchargement et 5 Mbit/s en téléversement).  Un routeur domestique auquel notre équipement fourni peut se connecter directement (Wi-Fi non autorisé).  Un destructeur de documents à coupe transversale (micro). 
    Compétence linguistique : Maîtrise du français et de l'anglais. À propos du Groupe des services d’assistance      Assistance Services Group (ASG), une société du groupe Foundever, s’engage à établir des relations positives et durables avec les clients, les employés et les citoyens de nos clients. Nous fournissons des services à l’échelle de l’entreprise répondant aux besoins d’une variété d’industries, notamment l’automobile, les soins de santé, l’assurance et le droit. Mais quel que soit le secteur d’activité, notre objectif reste le même : fournir une assistance et des informations en temps opportun pour les moments qui comptent le plus. Qu’il s’agisse d’un problème de voiture au milieu de nulle part ou de la fièvre d’un enfant au milieu de la nuit, nous sommes fiers d’être là 24 heures sur 24 et 7 jours sur 7 avec une aide rapide, professionnelle et expérimentée.    EEO       Foundever s’engage à sélectionner, développer et récompenser la meilleure personne pour le poste en fonction des exigences du travail à effectuer et sans égard à la race, l’âge, la couleur, la religion, le sexe, la croyance, l’origine nationale, l’ascendance, la citoyenneté, le handicap/handicap, l’état matrimonial, le statut d’ancien combattant protégé, le statut d’uniforme militaire, l’orientation sexuelle, la grossesse, les informations génétiques, l’identité et l’expression de genre ou toute autre base protégée par la loi fédérale, étatique ou locale. La Société interdit toute forme de discrimination, qu’elle soit à l’égard des Associés, des candidats, des fournisseurs, des clients ou des visiteurs. Cette politique s’applique à toutes les conditions d’emploi, y compris le recrutement, l’embauche, la promotion, la rémunération, les avantages sociaux, la formation, la discipline et le licenciement.  

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    Senior Network Engineer (Canada) (Remote, Ontario, CA, L2R 5L3) About Foundever® Foundever® is the next-generation services leader reinventing customer experience (CX). Built on diverse and proven industry experience, we proudly combine the latest in digital operations with a 150,000-strong, people-led workforce across +45 countries. Each year we enable 3.3 billion conversations in +60 languages for more than 800 world-leading brands, helping them keep their brand promises in every moment that matters. And every day our AI-powered solutions integrate deep human insight to deliver technology-enabled, people-led and insight-driven outcomes at scale. We are building new ways to simplify the complexity of change, accelerate digital transformation and create measurable brand and business momentum for our clients. How’s it going so far? Here’s what others have to say about the work we’re doing: check out our award-winning results . And, we’re having fun while we do it – learn more about our award-winning culture . Get to know more about us at foundever.com and connect with us on LinkedIn , Facebook and Instagram. Or hear directly from our people about what it’s like to wake up and keep brand promises:  Foundever stories . About the role We are currently looking for a Senior Network Engineer to join the Foundever family!  80% virtual and 20% onsite (within reasonable driving distance from the Green Valley Datacenter).   As a member of our IT team you will not only build your skillset, but also have exposure to numerous environments and challenges.  While working with many major vendors, we deploy the latest technologies to our clients as well as our associates.  We service over 400 clients- Fortune Global 500 companies as well as local businesses- through our network of more than 150 offices in 24 countries.  With our innovation-led approach and entrepreneurial spirit, you’ll always remain on the forefront of technology with a career at Foundever. As a Senior Network Engineer you will be supporting enterprise technologies (VOIP, Security, Routing, Layer 3 switching, Proxy, wireless) in complex networking environments. What you need in order to be successful Minimum 5 years relevant work experience Ability to work large or medium size projects, develop documentation, and testing processes, a must. Ability to understand and support security (Firewall, VPN, IPS, Proxy) application in a networking environment. Level 3 support for complex enterprise break/fix. Ability to install, administer and troubleshoot layer 2 and 3 switching (Cisco Catalyst, Nexus) and Routing MPLS wide area technologies.   Understanding and troubleshooting VPNs, Firewalls (Cisco ASA/Firepower, Checkpoint). Experience with FTD and FMC is a plus. Experience with corporate Meraki Wireless networks a plus. Practical experience with intelligent routing protocols BGP, IGP, OSPF Practical understanding of VOIP/SIP. Mentor engineers in technology and processes.   Able to attend meetings with management and clients and contribute suggestions, develop enterprise infrastructure designs, and answers in a professional manner. Ability to drive and work as part of a team on larger projects. Exceppent communication skills. Required Education and Qualifications Essential Four-year degree or equivalent combination of education and experience.   CCNP with equivalent experience, with proven specialization in either voice or security or equivalent experience.   Preferred CCDA or CCDP  Check Point Firewall  F5  Cabling standards for SMF, MMF, Copper  The Day to Day   Work on assigned tickets based on a ticket queue and priority Work on large-scale IT projects in multi-language and multi-cultural environments across multiple time zones across the world Submit change requests to complete project or ticket-related work after-hours Provide network design solutions for new deployments together with documentation according to organizational standards Provide detailed documentation for client and facilities in the form of Wiki articles and MS Visio diagrams in order to facilitate the support of our clients Remediate security vulnerabilities on firewalls, switches and routers Implement and optimize firewall rules based on organizational standards Assist with creation of yearly budget for equipment refresh Deploy new equipment at call center facilities and data centers Analyze and provide solutions for client connectivity according to organizational standards Troubleshoot client-impacting incidents and find resolution to complex network-related issues while complying with security standards and Minimum Time To Resolve metrics Continuous training and development is encouraged in the form of online training and certifications  Other Requirements Up to 30% domestic travel Ability to work different shifts and extended hours.   Ability to lift 40lbs overhead. Have a valid driver’s license. Advantages of Working with Us:
    Remote Work : Enjoy the convenience of working from home, eliminating commuting stress and respecting the environment. 
    Comprehensive Benefits : Our package includes medical, dental, life, and vision insurance, a company-matched RRSP, paid time off, free roadside assistance membership, an employee assistance program, and a wellness program. 
    Compensation : Salary range starts from $65000 (Canadian Dollars) EEO
    Foundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience. #LI-KH1 #LI-Remote #LI-Canada

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    Care Coach Bilingual - ASG 1 (Remote, New Brunswick, CA) Bilingual Care Coach Job Title: Bilingual CareCoach® 
    Position Overview:  As a Bilingual CareCoach, you will leverage your exceptional interpersonal skills and ability to perform under pressure while demonstrating empathy and active listening to positively influence the mental health of your clients. Reporting directly to the CareCoach Team Leader, your primary responsibility will be to provide professional support to clients through both inbound and outbound communication channels. You will employ evidence-based methodologies to assess client needs and deliver tailored assistance. Application of the Stepped Care and One-at-a time approach, along with techniques such as Motivational Interviewing, Cognitive Behavioral Therapy (CBT), Narrative Therapy, Trauma-Informed Care, will form the cornerstone of your approach. 
    In this role, you will:  assist English and French speaking clients  tailor each interaction to the unique needs, readiness, and preferences of the client.  effectively de-escalate crisis situations while managing multiple tasks to ensure efficient service delivery. 
    Join our team and embark on a rewarding journey, making a significant impact during clients’ most challenging times. Advantages of Working with Us: Remote Work: Enjoy the convenience of working from home, eliminating commuting stress and respecting the environment.  Comprehensive Benefits: Our package includes medical, dental, life, and vision insurance, a company-matched RRSP, paid time off, free roadside assistance membership, an employee assistance program, and a wellness program.  Hands-On Training: Receive paid, virtual, classroom-style training, along with continuous job-specific education to develop your skills.  Supportive Community: Collaborate with like-minded professionals and benefit from a culture that highlights commitment and recognizes associates' contributions.  Equipment Provided: Phone, headset and computer are provider by us.   Compensation: The hourly rate for this position is $26.00, with an additional $2.50 per hour for bilingual CareCoaches.  Qualifications Residence: You must currently reside in Canada.  Education: Bachelor’s degree (or diploma) in Social Services (e.g., Social Work, Counseling, Psychology), or equivalent experience that includes relevant and recent counseling experience.  Experience: A minimum of 1 year of recent experience in counseling or coaching in a mental health or addiction setting, demonstrating proficiency in applying skills such as Motivational Interviewing, Cognitive Behavioral Therapy (CBT), grounding techniques, and mindfulness practices. 
    Skillset:  Practical experience with Motivational Interviewing techniques or their equivalent.  Familiarity with mental health and addiction treatments (stages of change, relapse prevention, recovery principles using a stepped care approach). 
    Asset:  Previous call center experience is a valuable addition, along with certifications such as Mental Health First Aid, ASIST, and San’Yas  Crisis intervention/counseling experience, including proficiency in risk assessment and safety planning.  Home Office Requirements:   A dedicated desk and comfortable ergonomic chair.  Access to a quiet, private workspace   Reliable high speed internet connection with consistent upload and download speeds (minimum 10 download/5 upload)  Home router that our supplied equipment can connect to directly (Wi-Fi not permitted)  A cross-cut (micro) shredder   Language Proficiency: Fluent in both French and English.  About Assistance Services Group Assistance Services Group (ASG), a Foundever Group company, is committed to building positive and lasting relationships with our clients’ customers, employees and citizens. We provide enterprise-wide services addressing needs across a variety of industries, including automotive, healthcare, insurance and legal. But regardless of the industry, our goal remains the same: to provide timely assistance and information for the moments that matter most. Whether it’s car trouble in the middle of nowhere, or child’s fever in the middle of the night, we pride ourselves on being there 24/7 with prompt, professional and experienced help.      

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    CareCoach - ASG (Remote, Any Province, CA) CareCoach As a CareCoach, you will leverage your exceptional interpersonal skills and ability to perform under pressure while demonstrating empathy and active listening to positively influence the mental health of your clients. Reporting directly to the CareCoach Team Leader, your primary responsibility will be to provide professional support to clients through both inbound and outbound communication channels. You will employ evidence-based methodologies to assess client needs and deliver tailored assistance. Application of the Stepped Care and One-at-a time approach, along with techniques such as Motivational Interviewing, Cognitive Behavioral Therapy (CBT), Narrative Therapy, Trauma-Informed Care, will form the cornerstone of your approach.   In this role, you will:   tailor each interaction to the unique needs, readiness, and preferences of the client.   effectively de-escalate crisis situations while managing multiple tasks to ensure efficient service delivery.     Join our team and embark on a rewarding journey, making a significant impact during clients’ most challenging times.   Advantages of Working with Us: Remote Work: Enjoy the convenience of working from home, eliminating commuting stress and respecting the environment.  Comprehensive Benefits : Our package includes medical, dental, life, and vision insurance, a company-matched RRSP, paid time off, free roadside assistance membership, an employee assistance program, and a wellness program.  Hands-On Training: Receive paid, virtual, classroom-style training, along with continuous job-specific education to develop your skills.  Supportive Community: Collaborate with like-minded professionals and benefit from a culture that highlights commitment and recognizes associates' contributions.  Equipment Provided: Phone, headset and computer are provider by us.   Compensation: The hourly rate for this position is $26.00 Qualifications Residence: You must currently reside in Canada.  Education: Bachelor’s degree (or diploma) in Social Services (e.g., Social Work, Counseling, Psychology), or equivalent experience that includes relevant and recent counseling experience.  Experience: A minimum of 1 year of recent experience in counseling or coaching in a mental health or addiction setting, demonstrating proficiency in applying skills such as Motivational Interviewing, Cognitive Behavioral Therapy (CBT), grounding techniques, and mindfulness practices.  Skillset:  Practical experience with Motivational Interviewing techniques or their equivalent.  Familiarity with mental health and addiction treatments (stages of change, relapse prevention, recovery principles using a stepped care approach) Asset:  Previous call center experience is a valuable addition, along with certifications such as Mental Health First Aid, ASIST, and San’Yas  Crisis intervention/counseling experience, including proficiency in risk assessment and safety planning.  Home Office Requirements:  A dedicated desk and comfortable ergonomic chair.  Access to a quiet, private workspace   Reliable high speed internet connection with consistent upload and download speeds (minimum 10 download/5 upload)  Home router that our supplied equipment can connect to directly (Wi-Fi not permitted)  A cross-cut (micro) shredder   Language Proficiency: Fluent in English.  About Assistance Services Group Assistance Services Group (ASG), a Foundever Group company, is committed to building positive and lasting relationships with our clients’ customers, employees and citizens. We provide enterprise-wide services addressing needs across a variety of industries, including automotive, healthcare, insurance and legal. But regardless of the industry, our goal remains the same: to provide timely assistance and information for the moments that matter most. Whether it’s car trouble in the middle of nowhere, or child’s fever in the middle of the night, we pride ourselves on being there 24/7 with prompt, professional and experienced help.   EEO EEO Statement Foundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience.
    Site: ASG

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    Associé(e) saisonnier(ère) au service client technique bilingue (Remote, Province du Québec, CA) Associé(e) saisonnier(ère) au service client technique bilingue Rejoignez notre équipe dynamique chez Foundever, où chaque interaction est une opportunité de faire la différence .   Aperçu du poste Pourquoi devriez-vous nous rejoindre 18,90 $/h à 19,00 $/h avec une prime bilingue de 2 $ Pas d'équipement ? Nous fournissons tout cedontvousavezbesoin ! Profitez des avantages de travailler à domicile. Économisez du temps, de l'argent et réduisez le stress. Joignezunecommunauté de soutienaxée sur l'engagement et la reconnaissance. Formation virtuelle pratique, style classe, ainsi que formation continue spécifique au poste. Mobilité interne (84 % de nosresponsablessontpromus de l'intérieur). Ce que nous recherchons Résider au Canada  Avoir au moins 18 ans  Diplôme d'études secondaires ou équivalent  Flexibilité pour travailler divers quarts, y compris les nuits, les soirées et les week-ends  Doit être capable de réussir une vérification des antécédents  Compétences clés Excellentes compétences en communication verbale et écrite en français et en anglais  Capacité à multitâcher et à naviguer entre les écrans efficacement tout en assistant le client  Expérience préalable dans le support technique à la clientèle préférée  Expérience en comptabilité et en tenue de livres considérée comme un atout  Exigences de configuration à domicile Une connexion câblée avec une vitesse Internet de 10,0 Mbps en téléchargement et 5,0 Mbps en upload  Un espace calme et sans distractions est essentiel ; la présence vidéo par webcam sera requise pendant la formation et la production  À propos de Foundever® Foundever® est un leader mondial dans l'industrie de l'expérience client (CX). Avec 150 000 associés à travers le monde, nous sommes l'équipe derrière les meilleures expériences pour plus de 800 des marques les plus prestigieuses et axées sur le numérique. Nos solutions innovantes en CX, notre technologie et notre expertise sont conçues pour soutenir les besoins opérationnels de nos clients et offrir une expérience sans faille aux clients dans les moments qui comptent.  Égalité d'accès à l'emploi   Foundever s'engage à sélectionner, développer et récompenser la meilleure personne pour le poste au regard des exigences du travail à réaliser et sans tenir compte de la race, de l'âge, de la couleur, de la religion, du sexe, de la croyance, de l'origine nationale, de l'ascendance, de la citoyenneté, du handicap, de l'état matrimonial, du statut de vétéran protégé, du statut d'uniforme, de l'orientation sexuelle, de la grossesse, de l'information génétique, de l'identité de genre et l'expression ou de toute autre base protégée par la loi fédérale, provinciale ou locale. L'entreprise interdit toute forme de discrimination, qu'elle soit dirigée contre des Associés, des candidats, des fournisseurs, des clients ou des visiteurs. Cette politique s'applique à toutes les conditions d'emploi, y compris le recrutement, l'embauche, la promotion, la rémunération, les avantages, la formation, la discipline et le licenciement.

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    Seasonal Bilingual Customer Service Associate (Remote, Province of Quebec, CA) Seasonal Bilingual Customer Service Associate  Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference.   Job Overview   Foundever Canada is hiring French Bilingual Technical Customer Service Associates! Join our dynamic team and provide exceptional, personalized service by guiding Intuit customers using the Intuit QuickBooks application. If you’re passionate about delivering outstanding support, we’d love for you to be part of our dedicated team.   Why You Should Join Us $18.90/h to $19.00/h with a $2 bilingual premium No equipment?  We provide everything you need!  Enjoy the benefits of working from home.  Save time, money and reduce stress  Join a supportive community focused on engagement and recognition  Hands-on paid virtual classroom-style training, as well as ongoing job specific training  Internal Mobility (93% of our managers are promoted from within)  What We Are Looking For Must reside in Canada  Must be at least 18 yrs of age  Highschool diploma or equivalent   The flexibility to work various shifts, including nights, evenings, and weekends  Must be able to pass a background check Qualifications Strong verbal and written communication skills in both French and English as you will be assisting both English and French speaking customers  Ability to multitask and navigate between screens efficiently while assisting customer  Previous technical customer service support preferred  Accounting and bookkeeping experience as asset  Home Setup Requirements A hardwired connection with an internet Speed of 10.0 Mbps download speed and 5.0 Mbps upload speed  A quiet, distraction-free space is essential; webcam video presence will be required during training and production  About Foundever® Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.     EEO Foundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience.

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    Customer Service Representative - ASG (Remote, New Brunswick, CA) Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference   Job Overview   As a full-time Work from Home Customer Service Representative, you'll be the trusted Canadian voice for a major automotive brand. You'll provide exceptional service to vehicle owners addressing concerns about warranty coverage, repairs, dealership issues, and vehicle features. By listening calmly, responding with effective solutions, and taking complaints seriously, you’ll help reduce their stress and enhance their experience.   Why You Should Join Us $15 - $18.90/H depending on your province of residence with a $2.50 Bilingual Premium  Enjoy the benefits of working from home.  Save time, money and reduce stress  No equipment?  We provide everything you need!  Join a supportive community focused on engagement and recognition  Hands-on paid virtual classroom-style training, as well as ongoing job specific training  Comprehensive benefits including medical, dental, life and vision insurance, company-matched RRSP contribution, paid vacation time, a complimentary Roadside Assistance membership, EAP and wellness program What We Are Looking For Must reside in Canada   Must be at least 18 yrs of age   Highschool diploma or equivalent    Must have at least 6 months of working experience in the customer service field   The flexibility to work various shifts, including nights, evenings and weekends   Key Skills Strong verbal and written communication skills in both French and English   Proficient in MS Office 365, MS TEAMS and a Microsoft Windows environment    Able to navigate multiple systems and have an understanding google maps or similar tools   Strong problem-Solving, Empathy, Adaptability and Reliability    Home Setup Requirements A hardwired connection with an internet Speed of 10.0 Mbps download speed and 5.0 Mbps upload speed   A quiet, distraction-free space is essential; webcam video presence will be required during training and production   About Assistance Services Group Assistance Services Group (ASG), a Foundever Group company, is committed to building positive and lasting relationships with our clients’ customers, employees and citizens. We provide enterprise-wide services addressing needs across a variety of industries, including automotive, healthcare, insurance and legal. But regardless of the industry, our goal remains the same: to provide timely assistance and information for the moments that matter most. Whether it’s car trouble in the middle of nowhere, or child’s fever in the middle of the night, we pride ourselves on being there 24/7 with prompt, professional and experienced help. EEO Foundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience.

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    Bilingual Customer Service Representative (Remote, New Brunswick, CA) Bilingual Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference  Job Overview   As a full-time Work from Home Customer Service Representative, you'll be the trusted Canadian voice for a major automotive brand. You'll provide exceptional service to vehicle owners addressing concerns about warranty coverage, repairs, dealership issues, and vehicle features. By listening calmly, responding with effective solutions, and taking complaints seriously, you’ll help reduce their stress and enhance their experience.   Why You Should Join Us 16.10/H with a $2.00 Bilingual Premium  NO WEEKENDS! Shifts will be Monday to Friday between the hours of 8:30 AM to 6:30 PM ET  Enjoy the benefits of working from home.  Save time, money and reduce stress  No equipment?  We provide everything you need!  Join a supportive community focused on engagement and recognition  Hands-on paid virtual classroom-style training, as well as ongoing job specific training  Comprehensive benefits including medical, dental, life and vision insurance, company-matched RRSP contribution, paid vacation time, EAP and wellness program  What We Are Looking For Must reside in Canada  Must be at least 18 yrs of age  Highschool diploma or equivalent   Must have at least three 6 months of working experience in the customer service field  The flexibility to work various shifts, including nights, evenings and weekends  Key Skills Strong verbal and written communication skills in both French and English will be needed to assist both French and English speaking customers.  Proficient in MS Office 365, MS TEAMS and a Microsoft Windows environment  Able to navigate multiple systems and have an understanding google maps or similar tools  Strong problem-Solving, Empathy, Adaptability and Reliability   Home Setup Requirements A hardwired connection with an internet Speed of 10.0 Mbps download speed and 5.0 Mbps upload speed  A quiet, distraction-free space is essential; webcam video presence will be required during training and production About Foundever Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.    EEO  Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. 

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    Représentant(e) du service à la Clientèle Bilingue (Virtuel, Nouveau-Brunswick, CA) Représentant(e) du service à la Clientèle Bilingue Rejoignez notre équipe dynamique chez Foundever, où chaque interaction est une occasion de faire la différence.  Aperçu du poste  En tant que représentant(e) du service à la clientèle à temps plein en télétravail, vous serez la voix canadienne de confiance d'une grande marque automobile. Vous offrirez un service exceptionnel aux propriétaires de véhicules en répondant à leurs préoccupations concernant la couverture de garantie, les réparations, les problèmes avec les concessionnaires et les caractéristiques des véhicules. En écoutant calmement, en proposant des solutions efficaces et en prenant les plaintes au sérieux, vous contribuerez à réduire leur stress et à améliorer leur expérience Pourquoi Vous Devriez Nous Rejoindre 16,10 $/h avec une prime bilingue de 2,00 $  AUCUNE FIN DE SEMAINE ! Les quarts de travail seront du lundi au vendredi, entre 8 h 30 et 18 h 30  Profitez des avantages de travailler à domicile. Épargnez du temps, de l'argent et réduisez le stress.  Pas de matériel ? Nous vous fournissons tout ce dont vous avez besoin !  Rejoignez une communauté de soutien axée sur l'engagement et la reconnaissance.  Formation pratique rémunérée en ligne, ainsi qu’une formation continue spécifique au poste.  Avantages complets, y compris assurance médicale, dentaire, vie et vision, cotisation au REER par l’entreprise, programme d’aide aux employés et programme de bien-être.  Ce que nous recherchons Doit résider au Canada.  Doit avoir au moins 18 ans.  Diplôme de secondaire ou équivalent.  Doit avoir au moins 6 mois d'expérience de travail dans le domaine du service à la clientèle.  La flexibilité pour travailler différents quarts, y compris les nuits, les soirées et les fins de semaine.  Compétences clés Solides compétences en communication verbale et écrite en français et en anglais.  Compétent dans MS Office 365, MS TEAMS et un environnement Microsoft Windows.  Capable de naviguer dans plusieurs systèmes et familiarisé avec Google Maps ou des outils similaires.  Solides compétences en résolution de problèmes, empathie, adaptabilité et fiabilité.  Exigences Pour l’Installation à Domicile Une connexion câblée avec une vitesse Internet de 10,0 Mbps en téléchargement et 5,0 Mbps en téléversement.  Un espace calme et sans distraction est essentiel ; une présence vidéo par webcam sera requise durant la formation et la production.  À propos de Foundever® Foundever® est un leader mondial dans l'industrie de l'expérience client (CX). Avec 150 000 associés à travers le monde, nous sommes l'équipe derrière les meilleures expériences pour plus de 800 des marques les plus prestigieuses et axées sur le numérique. Nos solutions innovantes en CX, notre technologie et notre expertise sont conçues pour soutenir les besoins opérationnels de nos clients et offrir une expérience sans faille aux clients dans les moments qui comptent.     EEE  Foundever s'engage à sélectionner, développer et récompenser la meilleure personne pour le poste en fonction des exigences du travail à effectuer et sans tenir compte de la race, de l'âge, de la couleur, de la religion, du sexe, de la croyance, de l'origine nationale, de l'ascendance, de la citoyenneté, du handicap, de l'état civil, du statut de vétéran protégé, du statut d'uniforme, de l'orientation sexuelle, de la grossesse, de l'information génétique, de l'identité et de l'expression sexuelles, ou de toute autre base protégée par la loi fédérale, étatique ou locale. L'entreprise interdit toute forme de discrimination, qu'elle soit exercée à l'encontre d'associés, de candidats, de vendeurs, de clients ou de visiteurs. Cette politique s'applique à toutes les conditions d'emploi, y compris le recrutement, l'embauche, la promotion, la rémunération, les avantages, la formation, la discipline et le licenciement. 


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    RSC appels entrants 1 (Virtuel, Province de Québec, CA)

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    Senior Associate, Data Analyst  

    - Toronto

    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Associate, Data AnalystOur Capital One DA Team.Data is at the center of everything we do. It started in 1988, when we launched as a startup with the goal of using data to deliver personalized credit card products. Fast-forward a few years — we’re a Fortune 200 company and a leader in the world of data-driven decision-making.As a Data Analyst on our team, you’ll be curious enough to ask questions and brave enough to blurt out a cool idea. You approach problems with creativity, and you love exploring new ways of doing things. But most importantly, you enjoy collaborating, and you’re always willing to share your knowledge with your peers — because you know that’s how the best ideas are made.Working with usHow do we do things at Capital One Canada? We listen — to our people, and to our customers. We change with the times and have adopted a flexible hybrid model. A flexible hybrid working model is one that creates the opportunity to match the work that we do to the environment that best supports that work. Associates working in the hybrid model are expected to come into the office 3 days a week across Tuesdays and Thursdays, reserving Mondays and Fridays as company-wide virtual days. As was true before the pandemic, expectations of being in the office will be balanced with personal life flexibility.​At Capital One we’re committed to diversity, inclusion and belonging. We strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and inclusive behaviours are embedded in everything we do to positively impact associates. Strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and to help challenge the status quo and create the best outcomes for everyone. We’re focused on helping associates live well—physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents. We’ve designed our benefits program to be flexible, comprehensive and consistent across our organization. From health and fitness center discounts, to training and professional development programs—and much more—you’ll discover that Capital One is committed to helping you live your best life. Here are some examples of projects that you may work on as a Senior Data Analyst:Build, automate, and maintain critical business reporting using cutting-edge tools.Write SQL to clean, transform, investigate, and augment large, complex database tablesWork closely with business partners to make sure our business strategy is as data driven as possibleDesign and implement rich data visualizations to communicate complex ideas to customers or company leadersEnsure data and intent integrity by automating data quality verificationSupport and consult with the business to propagate data management best practicesCreate and maintain well-managed critical data processes to meet regulatory requirements.Identify process improvements and deliver on them.Perform ad hoc analytics on large/diverse datasets.We want you to be one of us if you are:Curious: You ask why, you explore, and you’re not afraid to blurt out your disruptive idea. You know SQL and are constantly exploring new open source tools, and hitting up stack overflow on a regular basis.A Wrangler: You know how to programmatically extract data from a database or an API, bring it through a transformation or two, and convert into a human-readable form (Matplotlib, QuickSight, Tableau, etc.).Creative: Big, undefined problems and petabytes of data don’t frighten you. You’re used to working with abstract data, and you love discovering new narratives in unmined territories.Proactive: You will want to share your knowledge with your peers and contribute back to inner/open source projects which you might consume.Collaborative: You’re able to work with teammates with diverse skill sets and explain your work to less technical audiences.Basic Qualifications:Bachelor's DegreeAt least 2 years of experience with SQLAt least 1 year of experience with Unix or equivalentAt least 1 year of experience with version control systems like GitHub.Preferred Qualifications:Master's Degree Experience working with AWS (EC2, S3, Lambda, RDS, etc.)Experience working with advanced Git Workflows (Pull Requests, Code Reviews, Issues, and Branching)At least 1 year of experience in open source programming languages for large scale data analysis (Python or equivalent)At least 3 years’ experience with SQLCapital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    Job DescriptionAre you a passionate scientist in the computer vision area who is aspired to apply your skills to bring value to millions of customers? Here at Ring, we have a unique opportunity to innovate and see how the results of our work improve the lives of millions of people and make neighborhoods safer.

    You will be part of a team committed to pushing the frontier of computer vision and machine learning technology to deliver the best experience for our neighbors.

    This is a great opportunity for you to innovate in this space by developing highly optimized algorithms that will work on scale. This position requires experience with developing Multi-modal LLMs and Vision Language Models. You will collaborate with different Amazon teams to make informed decisions on the best practices in machine learning to build highly-optimized integrated hardware and software platforms.

    Key job responsibilities
    - Participate in the design, development, evaluation, deployment and updating of data-driven models for computer vision applications.
    - Research and implement the state-of-the-art computer vision and Vision Language models algorithms.
    - Collaborate with product managers and engineering teams to design and implement computer vision and machine learning based features for Ring devices
    - Influence system design and product vision by making informed decisions on the selection of technology, data sources, algorithms, and sensors.
    BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience
    - Experience in building models for business application
    - Experience programming in Java, C++, Python or related language
    - Experience developing and implementing deep learning algorithms, particularly with respect to computer vision algorithms
    PREFERRED QUALIFICATIONS- Proven track record of innovation in creating novel algorithms and advancing the state-of-the-art
    - Experienced in prototyping, designing, implementing and deploying computer vision applications and tools
    - Experience in Vision Language Models and LLMs
    - Effective verbal and written communication skills with non-technical and technical audiences.
    - Exhibits excellent business judgment; balances business, product, and technology very well.

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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    Job DescriptionAre you fueled by a passion for computer vision, machine learning and AI, and are eager to leverage your skills to enrich the lives of millions across the globe? Join us at Ring AI team, where we're not just offering a job, but an opportunity to revolutionize safety and convenience in our neighborhoods through innovation.

    You will be part of a dynamic team dedicated to pushing the boundaries of computer vision, machine learning and AI to deliver an unparalleled user experience for our neighbors. This position presents an exceptional opportunity for you to pioneer and innovate in AI, making a profound impact on millions of customers worldwide. You will partner with world-class AI scientists, engineers, product managers and other experts to develop industry-leading AI algorithms and systems for a diverse array of Ring and Blink products, enhancing the lives of millions of customers globally. Join us in shaping the future of AI innovation at Ring and Blink, where exciting challenges await!

    Key job responsibilities
    - Research and implement the state-of-the-art computer vision and machine learning methods to deliver high-quality artifacts that meets product specifications.
    - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and gap analysis.
    - Provide technical leadership and research new machine learning approaches to drive continued scientific innovation.
    - Work in a collaborative environment with other scientists, engineers, product managers and cross-functional teams.
    - Mentor and develop junior scientists on the team

    BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience
    - PhD, or Master's degree and 6+ years of applied research experience
    - Experience programming in Java, C++, Python or related language
    - Experience with neural deep learning methods and machine learning
    PREFERRED QUALIFICATIONS- Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.
    - Experience with large scale distributed systems such as Hadoop, Spark etc.
    - Proven track record of innovation in creating novel algorithms and advancing the state-of-the-art
    - Experience in prototyping, designing, implementing and deploying large-scale computer vision applications and tools
    - Experience in developing highly-optimized CV and ML algorithms on resource-constrained platforms
    - Ability to juggle multiple priorities and dealing with ambiguities
    - Exceptional writing and verbal communications skills

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

  • I

    Be your Own Boss - Shop and Deliver  

    - Montréal

    FULL-SERVICE SHOPPER Start earning money fast and be your own boss. Become an Instacart Shopper. Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop. Instacart's platform helps people get groceries, home essentials, and more from their favorite local stores. Shoppers deliver convenience and excellent service to people in their neighborhood. Set your own schedule, choose the areas where you want to shop, and earn money towards your financial goals. There's never been a better time to become a shopper-sign up today. As an Instacart Shopper, you will: Use the Instacart Shopper app on your smartphone to accept incoming orders as you choose. Go to stores in your selected area to accurately shop for what's requested. Deliver the order to customers in the area, and keep 100% of your tips! Get paid weekly, with the option of cashing out in minutes. Benefits of working with Instacart: Start earning quickly on your own schedule Paid weekly, with the option of cashing out in minutes Potential to earn tips for good service Special earnings promotions Tip protection: if a customer zeroes out their tip without reporting an issue with the order, we'll cover the amount of the tip that the customer removed, up to $10 Basic requirements: At least 18 years old (19+ to deliver alcohol) Eligible to work in Canada Consistent access to a vehicle and a recent smartphone Ability to lift 50 lbs with or without accommodation Additional information: If you already provide services as a personal shopper or are involved in the grocery or transportation industries (such as a courier, driver, truck driver, professional driver, taxi driver, food delivery driver), you might want to consider shopping with Instacart. Interested individuals from an array of industries and backgrounds are welcome to sign-up. Shopping via the Instacart platform is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can work more flexibly than a part time job. Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law. Instacart also values providing prospective contractors with a fair chance to pursue opportunities. Instacart evaluates criminal histories in accordance with this value and applicable local, provincial, and federal laws, and tailors any consideration of criminal histories to the requirements of the contract engagement sought. subject to availability of batches in your area. ACHETEUR À SERVICE COMPLET Commencez à gagner de l'argent rapidement et devenez votre propre patron. Devenez un acheteur Instacart! Instacart est une plateforme de premier plan qui contribue à l'amélioration de la vente au détail et qui travaille avec les détaillants et les épiciers pour changer la façon de magasiner des gens. La plateforme Instacart aide les gens à obtenir leurs aliments, produits essentiels et plus encore de leurs magasins favoris près de chez eux. Les acheteurs offrent de la commodité et un excellent service aux gens de leur quartier. Définissez votre propre horaire, choisissez les régions où vous voulez faire les courses et gagnez de l'argent pour atteindre vos objectifs financiers. Il n'y a jamais eu de meilleur moment pour devenir acheteur; inscrivez-vous aujourd'hui! En tant qu'acheteur Instacart, vous allez : Utiliser l'appli Acheteur Instacart sur votre téléphone intelligent pour accepter les commandes de votre choix; Vous rendre dans les magasins de votre région présélectionnée et choisir soigneusement les aliments souhaités des clients; Livrer les commandes aux clients dans votre région et conserver 100 % de vos pourboires; Être payé à toutes les semaines avec l'option d'encaisser en quelques minutes. Les avantages de travailler avec Instacart : Commencer à gagner de l'argent rapidement selon votre propre horaire; Être payé toutes les semaines avec l'option d'encaisser en quelques minutes; Toucher possiblement des pourboires lorsque vous offrez un bon service; Obtenir des promotions spéciales sur les revenus; Obtenir une protection sur votre pourboire : si un client annule le pourboire sans signaler de problème avec la commande, nous compenserons le montant du pourboire annulé, jusqu'à un maximum de 10 $. Exigences de base : Être âgé de 18 ans ou plus (19 ans ou plus pour la livraison d'alcool); Être admissible à travailler au Canada; Avoir accès à un véhicule ainsi qu'à un téléphone intelligent récent en tout temps; Avoir la capacité de soulever 23 kg avec ou sans accommodement. Renseignements supplémentaires : Si vous fournissez déjà des services en tant qu'acheteur personnel ou si vous œuvrez au sein du secteur de l'épicerie ou du transport (comme coursier, chauffeur, camionneur, chauffeur professionnel, chauffeur de taxi, livreur de nourriture), un poste d'acheteur avec Instacart pourrait vous intéresser. Les personnes intéressées provenant d'une panoplie de secteurs et d'horizons sont les bienvenues à s'inscrire. Le travail d'acheteur sur la plateforme Instacart est idéal pour les personnes qui sont à la recherche d'un travail avec un horaire flexible, saisonnier, à domicile, de premier échelon, de fin de semaine, de semaine, après l'école ou temporaire. En tant qu'acheteur à service complet Instacart, vous pouvez obtenir un horaire plus flexible qu'avec un travail à temps partiel. Instacart s'est engagée envers la diversité et offre une égalité des chances aux entrepreneurs indépendants. Instacart considère les candidatures de toutes les personnes qualifiées, sans égard au sexe, à l'orientation sexuelle, à l'ethnie, au statut de vétéran, au handicap ou à tout autre élément protégé par les lois en vigueur. Instacart tient également à offrir à tous les entrepreneurs potentiels une chance équitable de saisir les occasions. Instacart évalue les antécédents criminels en fonction de cette valeur et des lois locales, provinciales et fédérales applicables, et adapte toute prise en compte des antécédents criminels aux exigences de l'engagement contractuel recherché. Selon la disponibilité des lots dans votre région.


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