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    Maintenance Mechanic III  

    - Saint-Valérien-de-Milton

    Job DescriptionCette position se trouve dans le secteur de la nutrition animale et de la sante de Cargill, ou nous ameliorons la vie des animaux grace a une meilleure nutrition. Notre usine effectue des recherches, innove et cree des solutions qui produisent des resultats sains pour nos clients. Suite au depart a la retraite d'un de nos membres, notre equipe desire s'adjoindre une nouvelle personne pour gerer toute la maintenance de nos installations de St-Valerien de Milton Job Purpose and Impact De nouvelles options faciles a postuler sont disponibles pour ce poste : discutez avec notre assistante de recrutement Ana sur careers.cargill.com ou envoyez CargillJobs par SMS au 60196. Taux horaire : 28.82 / h RESPONSABILITES CLES Responsable du demontage, montage et travaux routiniers de tous les equipements lies a la salubrite.Effectuer la maintenance preventive des equipements de productionRepondre aux appels de la production. En plus, le(a) Technicien(nne) de Maintenance est responsable du bon fonctionnement des equipements. Il doit s'assurer que la production demarre a temps.Proceder a certains travaux de soudure, de fabrication et modifications.Effectuer certains projets d'amelioration et de replacement d'equipement.Reparer les equipements dans l'atelier, s'assurer de la proprete de l'atelier, rempli ses bons de travail, requisitions et autres.Effectuer l'entretien et la reparation des composants et systemes (moteurs, variateurs, roulements, engrenages, embrayages, accouplements, etc.)Identifier les problemes et determiner les causes des pannesEffectuer des travaux de soudage et d'usinage de baseParticiper aux programmes de securite du site et appliquer les politiques de l'entrepriseRepondre aux demandes d'entretien d'urgence (en dehors des heures de travail, si requis)Gerer les outils, pieces de rechange, manuels et consommablesTravailler en hauteur (echelles, echafaudages, plateformes) avec equipement de protection requisAutres fonctions assignees QUALIFICATIONS MINIMALES Avoir legalement le droit de travailler pour Cargill au CanadaAvoir un minimum de 18 ansExperience dans un environnement manufacturierAvoir un D.E.P. en electromecanique ou mecanicien industriel au Quebec ou equivalence quebecoiseCapacite a effectuer les suivantes taches physiques telle que : se pencher, s'accroupir, monter sur des echelles, vous penchez, soulever jusqu'a 25 kg, vous mettre a genoux, grimper, rester debout longtempsCapacite de travailler en hauteur, dans des endroits chauds et ou poussiereux.Ouvert a suivre des formations complementaires en lien avec le travail.Le candidat doit pouvoir repondre aux appels d'urgence de maintenance en dehors des heures normales, y compris les fins de semaine si necessaire. Qualifications Preferees

    Avoir de la capacite de travailler sous pression et avec un minimum de supervisionConnaissances en logiciels informatique.Connaissances de base en AnglaisEtre capable de travailler en equipeFaire preuve d'autonomie, de debrouillardise, d'initiative et de dynamismeAvoir une bonne communicationAvoir une mentalite et un comportement de travail en securite
    Ce poste se trouve a St Valerien de Milton, Quebec ; Cependant, attendez-vous a recevoir des appels d'un indicatif regional 204 si vous etes considere. 
    L'aide au demenagement n'est pas fournie.Cargill souscrit a l'equite en emploi et s'engage a fournir de l'accommodement aux postulants ayant une incapacite.  

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    Mobile Developer  

    - Montreal

    Job DescriptionWe are looking for a mobile developer to join one of our game development teams. In this role you will be part of a team responsible for the development of exciting new features for our next flagship title at Product Madness.

    As a developer you’ll take part in technical discussions, design solutions and code implementation. You’ll work closely with producers, designers, and other developers in a highly collaborative and genuinely agile environment.

    We’re a small team of game developer veterans and this is the opportunity for you to have an impact on a new game and work on various aspects of game development!What you’ll doProgram and craft new features based on Unity for MobilePerform unit tests and integration tests, and debug existing and new featuresParticipate in code reviewsParticipate in daily Agile scrum meetingContribute to detailing the new featuresTech Stack:UnityAndroidiOSGoogle Cloud PlatformJenkinsArtifactoryWhat We're Looking ForConfirmed experience working with Unity and/or C# Experience in the game industryGood understanding of design patterns and design principlesAbility to craft and build flexible and reusable systemsGood communication skillsAbility to write and read user documentationNice to haveFamiliarity with the games-as-a-service conceptsUnderstanding of client-server architectureExperience with Unity Addressables and/or asset managementExperience with asynchronous codeWhy Product Madness?As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.So, what’s stopping you?Travel ExpectationsNoneAdditional InformationAt this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

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    Senior Game Economy Manager  

    - Montreal

    Job DescriptionAre you a skilled game economist with at least 2 years of crafting, analyzing, and coordinating economies in the gaming industry? In your next role you will form part of a major game management team in advising, strategizing and optimizing the economy of one of the top grossing games in the genre. You will additionally play a crucial role in developing the overall game economy strategy and vision at Product Madness.As a Sr. Game Economy Manager, you will be crucial to the success of our games. You will work closely with our product, game ops, and data teams to design and balance the economy of our games and to provide the teams with actionable insights. In parallel to this, you will also be an integral part of the Game Economy team, helping to build the craft of game economy in the company, supporting long-term strategy, helping build and evaluate top-class tooling to continuously improve our ways of working, and ensuring we support new games currently in production.What You’ll DoAssist the teams responsible for product development, game operations, and data management by accurately understanding the game economy to drive growth and improve player happiness. This will include creating and testing high-level strategies for pricing of all purchasable items and collectibles, and balancing the economy of the game.Explore the segmentation of the players based on behaviour and motivation theory, and recommend new and useful segments to use for our game operations and feature design.Define and help build simulations and predictive models to forecast the results of changes and balancing of content, for optimal player experience.Increase the level of insights in the game economy within the teams.Implement game economy guidelines and promote knowledge sharing across the company, collaborating with other Game Economy Managers to develop this knowledge base.What We’re Looking For2+ years of experience working in the field of game economyGood understanding of behavioural economics and motivational theoriesExperience in predictive analytics, segmentation, and related areasA proven understanding of SQLPossessing a solid grasp of numerical simulation methods and their applications (such as Monte Carlo, Metropolis-Hastings, etc.) is beneficialIntermediate Python or R is an advantageGreat personal communication skillsAbility to work with ambiguityHighly curious problem solverCollaborator leadership skillsAbility to switch context quicklyWhy Product Madness?As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.So, what’s stopping you?Travel ExpectationsNoneAdditional InformationAt this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

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    Senior Associate, Data Analyst  

    - Toronto

    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Associate, Data AnalystOur Capital One DA Team.Data is at the center of everything we do. It started in 1988, when we launched as a startup with the goal of using data to deliver personalized credit card products. Fast-forward a few years — we’re a Fortune 200 company and a leader in the world of data-driven decision-making.As a Data Analyst on our team, you’ll be curious enough to ask questions and brave enough to blurt out a cool idea. You approach problems with creativity, and you love exploring new ways of doing things. But most importantly, you enjoy collaborating, and you’re always willing to share your knowledge with your peers — because you know that’s how the best ideas are made.Working with usHow do we do things at Capital One Canada? We listen — to our people, and to our customers. We change with the times and have adopted a flexible hybrid model. A flexible hybrid working model is one that creates the opportunity to match the work that we do to the environment that best supports that work. Associates working in the hybrid model are expected to come into the office 3 days a week across Tuesdays and Thursdays, reserving Mondays and Fridays as company-wide virtual days. As was true before the pandemic, expectations of being in the office will be balanced with personal life flexibility.​At Capital One we’re committed to diversity, inclusion and belonging. We strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and inclusive behaviours are embedded in everything we do to positively impact associates. Strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and to help challenge the status quo and create the best outcomes for everyone. We’re focused on helping associates live well—physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents. We’ve designed our benefits program to be flexible, comprehensive and consistent across our organization. From health and fitness center discounts, to training and professional development programs—and much more—you’ll discover that Capital One is committed to helping you live your best life. Here are some examples of projects that you may work on as a Senior Data Analyst:Build, automate, and maintain critical business reporting using cutting-edge tools.Write SQL to clean, transform, investigate, and augment large, complex database tablesWork closely with business partners to make sure our business strategy is as data driven as possibleDesign and implement rich data visualizations to communicate complex ideas to customers or company leadersEnsure data and intent integrity by automating data quality verificationSupport and consult with the business to propagate data management best practicesCreate and maintain well-managed critical data processes to meet regulatory requirements.Identify process improvements and deliver on them.Perform ad hoc analytics on large/diverse datasets.We want you to be one of us if you are:Curious: You ask why, you explore, and you’re not afraid to blurt out your disruptive idea. You know SQL and are constantly exploring new open source tools, and hitting up stack overflow on a regular basis.A Wrangler: You know how to programmatically extract data from a database or an API, bring it through a transformation or two, and convert into a human-readable form (Matplotlib, QuickSight, Tableau, etc.).Creative: Big, undefined problems and petabytes of data don’t frighten you. You’re used to working with abstract data, and you love discovering new narratives in unmined territories.Proactive: You will want to share your knowledge with your peers and contribute back to inner/open source projects which you might consume.Collaborative: You’re able to work with teammates with diverse skill sets and explain your work to less technical audiences.Basic Qualifications:Bachelor's DegreeAt least 2 years of experience with SQLAt least 1 year of experience with Unix or equivalentAt least 1 year of experience with version control systems like GitHub.Preferred Qualifications:Master's Degree Experience working with AWS (EC2, S3, Lambda, RDS, etc.)Experience working with advanced Git Workflows (Pull Requests, Code Reviews, Issues, and Branching)At least 1 year of experience in open source programming languages for large scale data analysis (Python or equivalent)At least 3 years’ experience with SQLCapital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    MANAGER SENIOR DE L'ÉCONOMIE DE JEU  

    - Montreal

    Job DescriptionÊtes-vous un(e) économiste du jeu expérimenté(e) avec au moins 2 ans passés à créer, analyser et coordonner des économies dans l’industrie du gaming ? Dans votre prochain rôle, vous ferez partie de l’équipe de management d’un jeu majeur afin de conseiller, définir des stratégies et optimiser l’économie de l’un des jeux les plus rentables du genre. Vous jouerez également un rôle clé dans le développement de la stratégie et de la vision économique globale du jeu chez Product Madness.En tant que Senior Game Economy Manager, vous serez essentiel(le) à la réussite de nos jeux. Vous travaillerez en étroite collaboration avec nos équipes produit, opérations jeu et data pour concevoir et équilibrer l’économie de nos jeux, ainsi que pour fournir des insights exploitables. En parallèle, vous serez également un membre actif de l’équipe Game Economy, contribuant à développer l’expertise économique au sein de l’entreprise, soutenant la stratégie long terme, participant à la création et à l’évaluation d’outils de pointe pour améliorer continuellement nos méthodes de travail, et vous assurant d’apporter un soutien aux nouveaux jeux en production.CE QUE VOUS FEREZSoutenir les équipes responsables du développement produit, des opérations jeu et de la gestion des données en comprenant avec précision l’économie du jeu afin de stimuler la croissance et d’améliorer la satisfaction des joueurs. Cela inclut la création et les tests de stratégies de haut niveau pour la tarification de tous les objets achetables et des collectibles, ainsi que l’équilibrage de l’économie du jeu.Explorer la segmentation des joueurs basée sur leurs comportements et les théories de la motivation, et recommander de nouveaux segments pertinents à utiliser pour nos opérations jeu et la conception de fonctionnalités.Définir et contribuer à la création de simulations et de modèles prédictifs pour anticiper les résultats des changements et de l’équilibrage du contenu, visant une expérience optimale pour les joueurs.Accroître le niveau d’insights liés à l’économie du jeu au sein des équipes.Mettre en œuvre les lignes directrices de l’économie de jeu et promouvoir le partage des connaissances dans l’entreprise, en collaborant avec les autres Game Economy Managers pour enrichir cette base de connaissances.CE QUE NOUS RECHERCHONS2+ années d’expérience dans le domaine de l’économie de jeuBonne compréhension de l’économie comportementale et des théories de la motivationExpérience en analytique prédictive, segmentation et domaines associésMaîtrise avérée de SQLBonne compréhension des méthodes de simulation numérique et de leurs applications (comme Monte Carlo, Metropolis-Hastings, etc.) — un atoutNiveau intermédiaire en Python ou R — un plusExcellentes compétences de communicationCapacité à travailler dans l’ambiguïtéCuriosité marquée et esprit de résolution de problèmesCompétences en leadership collaboratifCapacité à changer rapidement de contextePourquoi Product Madness?En tant que membres de la famille Aristocrat, nous partageons sa mission de donner vie à la joie grâce au pouvoir du jeu, avec une équipe de calibre mondial qui crée des titres de premier plan dans le genre des jeux de casino sociaux, y compris Heart of Vegas, Lightning Link et Cashman Casino. Comptant 800 membres d’équipe répartis dans le monde entier, Product Madness a son siège social à Londres, des bureaux à Barcelone, Gdańsk, Lviv, Montréal et une équipe à distance couvrant les États-Unis, ce qui fait de nous une véritable puissance mondiale.Nous vivons selon une approche axée sur les gens. Peu importe où, quand et comment ils travaillent, les membres de notre équipe ont l’occasion de perfectionner leur carrière et de grandir à nos côtés. Nous sommes fiers de favoriser une culture d’inclusion, où nos gens sont encouragés à donner le meilleur d’eux-mêmes, chaque jour. Ne vous fiez toutefois pas simplement à notre parole. En 2024, nous nous sommes classés au palmarès des Global Inspiring Workplace Awards, et nous avons remporté le bronze aux Stevie Awards for Great Employers dans la catégorie de l’employeur de l’année en médias et divertissement.Alors, qu’est-ce qui vous arrête?Attentes relatives aux déplacementsAucunInformations supplémentairesÀ l’heure actuelle, nous ne sommes pas en mesure de parrainer des visas de travail pour ce poste. Les candidats doivent être autorisés à travailler à temps plein sur le lieu de l’offre d’emploi pour ce poste sans avoir besoin de parrainage de visa, actuellement ou dans le futur.

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    Sr. SAP ECPayroll Configuration Analyst (Virtual, Canada, CA) Summary The Senior SAP ECPayroll Configuration Analyst is responsible for designing, developing, and implementing the EC Payroll cloud solution for Foundever.  We are seeking an experienced SAP SuccessFactors Employee Central Payroll Consultant with specialized knowledge in payroll. The ideal candidate will have a deep understanding of payroll processes, compliance requirements, and the ability to implement and support SAP SuccessFactors Payroll solutions. This is a remote role, candidate must be located and eligible to work in Canada. Job Responsibilities Support and configure SAP SuccessFactors Employee Central Payroll solutions for US and Canada Hands on experience in Payroll configuration (schemas, PCRs, Wage Type attributes, Payroll Posting, DRM, GL posting) Analyze SAP PAYROLL business requirements and propose innovative and integrated solutions Troubleshoot and resolve issues as they arise, ensuring timely collaborative solutions Configure, support and optimize key payroll processes, including gross-to-net calculations, tax reporting, garnishments, third-party remittances, year-end activities, and accrual setup Conduct parallel payroll testing, troubleshoot issues, and resolve integration challenges effectively Ability to work independently and as part of a team Environment maintenance and technical enhancements Develop and refine custom operations, rules, and functions as required Maintain system performance and compliance by monitoring and applying support packs timely Communicate progress, risks, and issues clearly to management and stakeholders Collaborate with cross-functional teams to ensure end-to-end payroll process efficiency Demonstrates Logical thinking and problem solving skills along with an ability to collaborate Ability to adapt to evolving processes, tools, and team structure Ability to adhere to processes and guidance and make sound decisions under sometimes ambiguous circumstances Skills and Qualifications Experience with US Canadian payroll business legislation Experience in a minimum of 1 End to End SAP Payroll implementation for each of these phases:  requirement gathering, conduct workshops, technical analysis and design, build, training, testing, data migration 3-5 years of hands on independent experience in SAP Payroll configuration SAP SuccessFactors Employee Central Payroll certification Effective written and verbal communication skills in English About Us Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. - #LI-MAM #LI-Remote #LI-Canada

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    CareCoach(R) bilingue - ASG (Virtuel, Nouveau-Brunswick, CA) Titre du poste : CareCoach® bilingue 
    Présentation du poste : 
    En tant que CareCoach bilingue, vous mettrez à profit vos compétences interpersonnelles exceptionnelles et votre capacité à travailler sous pression tout en faisant preuve d'empathie et d'écoute active afin d'influencer positivement la santé mentale de vos clients. Relevant directement du responsable de l'équipe CareCoach, votre principale responsabilité sera de fournir un soutien professionnel aux clients par le biais de canaux de communication entrants et sortants. Vous appliquerez des méthodologies basées sur des données probantes pour évaluer les besoins des clients et fournir une assistance sur mesure. L'application de l'approche des soins progressifs (Stepped Care) et de l'approche « un à la fois », ainsi que des techniques telles que l'entretien motivationnel, la thérapie cognitivo--comportementale (TCC), la thérapie narrative et les soins adaptés aux traumatismes, constitueront la pierre angulaire de votre approche. 
    Dans ce rôle, vous :  Assister les clients anglophones et francophones  Adapterez chaque interaction aux besoins uniques, à la préparation et aux préférences du client.  Dé-escaladerez efficacement les situations de crise tout en gérant plusieurs tâches pour assurer une prestation de services efficace. 
    Rejoignez notre équipe et embarquez dans un parcours enrichissant, en ayant un impact significatif lors des moments les plus difficiles pour les clients.  Avantages de travailler avec nous : Travail à distance : Profitez de la commodité de travailler depuis chez vous, éliminant le stress des trajets et préservant l'environnement.  Avantages complets : Notre package inclut une assurance maladie, dentaire, vie et vision, un REER de l'entreprise, des congés payés, un abonnement gratuit à l'assistance routière, un programme d'aide aux employés et un programme de bien-être.  Formation pratique : Bénéficiez d'une formation virtuelle dans un format de classe, payée, ainsi que d'une éducation continue spécifique au poste pour développer vos compétences.  Communauté solidaire : Collaborez avec des professionnels partageant les mêmes idées et profitez d'une culture qui met en avant l'engagement et reconnaît les contributions des employés.  Équipement fourni : Téléphone, casque et ordinateur fournis par nos soins. Rémunération : Le taux horaire pour ce poste est de 26,00 $, avec un supplément de 2,50 $ de l'heure pour les CareCoaches bilingues. Qualifications: Résidence : Vous devez résider actuellement au Canada.  Éducation : Diplôme de baccalauréat (ou équivalent) en Services sociaux (par exemple, travail social, counseling, psychologie), ou expérience équivalente incluant une expérience récente et pertinente en counseling.  Expérience : Un minimum d'un an d'expérience récente en counseling ou coaching dans un cadre de santé mentale ou de dépendance, démontrant une maîtrise des compétences telles que l'entretien motivationnel, la thérapie cognitivo-comportementale (TCC), les techniques de mise à terre et les pratiques de pleine conscience. 
    Compétences :  Expérience pratique avec les techniques d'entretien motivationnel ou leurs équivalents.  Familiarité avec les traitements en santé mentale et dépendance (stades du changement, prévention des rechutes, principes de rétablissement utilisant une approche par soins progressifs). 
    Atout :  Une expérience antérieure en centre d'appels est un précieux complément, ainsi que des certifications telles que le Secourisme en santé mentale, ASIST et San’Yas.  Expérience en intervention d'urgence/counseling, y compris la compétence en évaluation des risques et en planification de la sécurité. 
    Exigences du bureau à domicile :  Un bureau dédié et une chaise ergonomique confortable.  Accès à un espace de travail calme et privé.  Connexion Internet haut débit fiable avec des vitesses de téléchargement et de téléversement constantes (minimum 10 Mbit/s en téléchargement et 5 Mbit/s en téléversement).  Un routeur domestique auquel notre équipement fourni peut se connecter directement (Wi-Fi non autorisé).  Un destructeur de documents à coupe transversale (micro). 
    Compétence linguistique : Maîtrise du français et de l'anglais. À propos du Groupe des services d’assistance      Assistance Services Group (ASG), une société du groupe Foundever, s’engage à établir des relations positives et durables avec les clients, les employés et les citoyens de nos clients. Nous fournissons des services à l’échelle de l’entreprise répondant aux besoins d’une variété d’industries, notamment l’automobile, les soins de santé, l’assurance et le droit. Mais quel que soit le secteur d’activité, notre objectif reste le même : fournir une assistance et des informations en temps opportun pour les moments qui comptent le plus. Qu’il s’agisse d’un problème de voiture au milieu de nulle part ou de la fièvre d’un enfant au milieu de la nuit, nous sommes fiers d’être là 24 heures sur 24 et 7 jours sur 7 avec une aide rapide, professionnelle et expérimentée.    EEO       Foundever s’engage à sélectionner, développer et récompenser la meilleure personne pour le poste en fonction des exigences du travail à effectuer et sans égard à la race, l’âge, la couleur, la religion, le sexe, la croyance, l’origine nationale, l’ascendance, la citoyenneté, le handicap/handicap, l’état matrimonial, le statut d’ancien combattant protégé, le statut d’uniforme militaire, l’orientation sexuelle, la grossesse, les informations génétiques, l’identité et l’expression de genre ou toute autre base protégée par la loi fédérale, étatique ou locale. La Société interdit toute forme de discrimination, qu’elle soit à l’égard des Associés, des candidats, des fournisseurs, des clients ou des visiteurs. Cette politique s’applique à toutes les conditions d’emploi, y compris le recrutement, l’embauche, la promotion, la rémunération, les avantages sociaux, la formation, la discipline et le licenciement.  


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    Care Coach Bilingual - ASG 1 (Remote, New Brunswick, CA) Bilingual Care Coach Job Title: Bilingual CareCoach® 
    Position Overview:  As a Bilingual CareCoach, you will leverage your exceptional interpersonal skills and ability to perform under pressure while demonstrating empathy and active listening to positively influence the mental health of your clients. Reporting directly to the CareCoach Team Leader, your primary responsibility will be to provide professional support to clients through both inbound and outbound communication channels. You will employ evidence-based methodologies to assess client needs and deliver tailored assistance. Application of the Stepped Care and One-at-a time approach, along with techniques such as Motivational Interviewing, Cognitive Behavioral Therapy (CBT), Narrative Therapy, Trauma-Informed Care, will form the cornerstone of your approach. 
    In this role, you will:  assist English and French speaking clients  tailor each interaction to the unique needs, readiness, and preferences of the client.  effectively de-escalate crisis situations while managing multiple tasks to ensure efficient service delivery. 
    Join our team and embark on a rewarding journey, making a significant impact during clients’ most challenging times. Advantages of Working with Us: Remote Work: Enjoy the convenience of working from home, eliminating commuting stress and respecting the environment.  Comprehensive Benefits: Our package includes medical, dental, life, and vision insurance, a company-matched RRSP, paid time off, free roadside assistance membership, an employee assistance program, and a wellness program.  Hands-On Training: Receive paid, virtual, classroom-style training, along with continuous job-specific education to develop your skills.  Supportive Community: Collaborate with like-minded professionals and benefit from a culture that highlights commitment and recognizes associates' contributions.  Equipment Provided: Phone, headset and computer are provider by us.   Compensation: The hourly rate for this position is $26.00, with an additional $2.50 per hour for bilingual CareCoaches.  Qualifications Residence: You must currently reside in Canada.  Education: Bachelor’s degree (or diploma) in Social Services (e.g., Social Work, Counseling, Psychology), or equivalent experience that includes relevant and recent counseling experience.  Experience: A minimum of 1 year of recent experience in counseling or coaching in a mental health or addiction setting, demonstrating proficiency in applying skills such as Motivational Interviewing, Cognitive Behavioral Therapy (CBT), grounding techniques, and mindfulness practices. 
    Skillset:  Practical experience with Motivational Interviewing techniques or their equivalent.  Familiarity with mental health and addiction treatments (stages of change, relapse prevention, recovery principles using a stepped care approach). 
    Asset:  Previous call center experience is a valuable addition, along with certifications such as Mental Health First Aid, ASIST, and San’Yas  Crisis intervention/counseling experience, including proficiency in risk assessment and safety planning.  Home Office Requirements:   A dedicated desk and comfortable ergonomic chair.  Access to a quiet, private workspace   Reliable high speed internet connection with consistent upload and download speeds (minimum 10 download/5 upload)  Home router that our supplied equipment can connect to directly (Wi-Fi not permitted)  A cross-cut (micro) shredder   Language Proficiency: Fluent in both French and English.  About Assistance Services Group Assistance Services Group (ASG), a Foundever Group company, is committed to building positive and lasting relationships with our clients’ customers, employees and citizens. We provide enterprise-wide services addressing needs across a variety of industries, including automotive, healthcare, insurance and legal. But regardless of the industry, our goal remains the same: to provide timely assistance and information for the moments that matter most. Whether it’s car trouble in the middle of nowhere, or child’s fever in the middle of the night, we pride ourselves on being there 24/7 with prompt, professional and experienced help.      

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    CareCoach - ASG (Remote, Any Province, CA) CareCoach As a CareCoach, you will leverage your exceptional interpersonal skills and ability to perform under pressure while demonstrating empathy and active listening to positively influence the mental health of your clients. Reporting directly to the CareCoach Team Leader, your primary responsibility will be to provide professional support to clients through both inbound and outbound communication channels. You will employ evidence-based methodologies to assess client needs and deliver tailored assistance. Application of the Stepped Care and One-at-a time approach, along with techniques such as Motivational Interviewing, Cognitive Behavioral Therapy (CBT), Narrative Therapy, Trauma-Informed Care, will form the cornerstone of your approach.   In this role, you will:   tailor each interaction to the unique needs, readiness, and preferences of the client.   effectively de-escalate crisis situations while managing multiple tasks to ensure efficient service delivery.     Join our team and embark on a rewarding journey, making a significant impact during clients’ most challenging times.   Advantages of Working with Us: Remote Work: Enjoy the convenience of working from home, eliminating commuting stress and respecting the environment.  Comprehensive Benefits : Our package includes medical, dental, life, and vision insurance, a company-matched RRSP, paid time off, free roadside assistance membership, an employee assistance program, and a wellness program.  Hands-On Training: Receive paid, virtual, classroom-style training, along with continuous job-specific education to develop your skills.  Supportive Community: Collaborate with like-minded professionals and benefit from a culture that highlights commitment and recognizes associates' contributions.  Equipment Provided: Phone, headset and computer are provider by us.   Compensation: The hourly rate for this position is $26.00 Qualifications Residence: You must currently reside in Canada.  Education: Bachelor’s degree (or diploma) in Social Services (e.g., Social Work, Counseling, Psychology), or equivalent experience that includes relevant and recent counseling experience.  Experience: A minimum of 1 year of recent experience in counseling or coaching in a mental health or addiction setting, demonstrating proficiency in applying skills such as Motivational Interviewing, Cognitive Behavioral Therapy (CBT), grounding techniques, and mindfulness practices.  Skillset:  Practical experience with Motivational Interviewing techniques or their equivalent.  Familiarity with mental health and addiction treatments (stages of change, relapse prevention, recovery principles using a stepped care approach) Asset:  Previous call center experience is a valuable addition, along with certifications such as Mental Health First Aid, ASIST, and San’Yas  Crisis intervention/counseling experience, including proficiency in risk assessment and safety planning.  Home Office Requirements:  A dedicated desk and comfortable ergonomic chair.  Access to a quiet, private workspace   Reliable high speed internet connection with consistent upload and download speeds (minimum 10 download/5 upload)  Home router that our supplied equipment can connect to directly (Wi-Fi not permitted)  A cross-cut (micro) shredder   Language Proficiency: Fluent in English.  About Assistance Services Group Assistance Services Group (ASG), a Foundever Group company, is committed to building positive and lasting relationships with our clients’ customers, employees and citizens. We provide enterprise-wide services addressing needs across a variety of industries, including automotive, healthcare, insurance and legal. But regardless of the industry, our goal remains the same: to provide timely assistance and information for the moments that matter most. Whether it’s car trouble in the middle of nowhere, or child’s fever in the middle of the night, we pride ourselves on being there 24/7 with prompt, professional and experienced help.   EEO EEO Statement Foundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience.
    Site: ASG

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    Associé(e) saisonnier(ère) au service client technique bilingue (Remote, Province du Québec, CA) Associé(e) saisonnier(ère) au service client technique bilingue Rejoignez notre équipe dynamique chez Foundever, où chaque interaction est une opportunité de faire la différence .   Aperçu du poste Pourquoi devriez-vous nous rejoindre 18,90 $/h à 19,00 $/h avec une prime bilingue de 2 $ Pas d'équipement ? Nous fournissons tout cedontvousavezbesoin ! Profitez des avantages de travailler à domicile. Économisez du temps, de l'argent et réduisez le stress. Joignezunecommunauté de soutienaxée sur l'engagement et la reconnaissance. Formation virtuelle pratique, style classe, ainsi que formation continue spécifique au poste. Mobilité interne (84 % de nosresponsablessontpromus de l'intérieur). Ce que nous recherchons Résider au Canada  Avoir au moins 18 ans  Diplôme d'études secondaires ou équivalent  Flexibilité pour travailler divers quarts, y compris les nuits, les soirées et les week-ends  Doit être capable de réussir une vérification des antécédents  Compétences clés Excellentes compétences en communication verbale et écrite en français et en anglais  Capacité à multitâcher et à naviguer entre les écrans efficacement tout en assistant le client  Expérience préalable dans le support technique à la clientèle préférée  Expérience en comptabilité et en tenue de livres considérée comme un atout  Exigences de configuration à domicile Une connexion câblée avec une vitesse Internet de 10,0 Mbps en téléchargement et 5,0 Mbps en upload  Un espace calme et sans distractions est essentiel ; la présence vidéo par webcam sera requise pendant la formation et la production  À propos de Foundever® Foundever® est un leader mondial dans l'industrie de l'expérience client (CX). Avec 150 000 associés à travers le monde, nous sommes l'équipe derrière les meilleures expériences pour plus de 800 des marques les plus prestigieuses et axées sur le numérique. Nos solutions innovantes en CX, notre technologie et notre expertise sont conçues pour soutenir les besoins opérationnels de nos clients et offrir une expérience sans faille aux clients dans les moments qui comptent.  Égalité d'accès à l'emploi   Foundever s'engage à sélectionner, développer et récompenser la meilleure personne pour le poste au regard des exigences du travail à réaliser et sans tenir compte de la race, de l'âge, de la couleur, de la religion, du sexe, de la croyance, de l'origine nationale, de l'ascendance, de la citoyenneté, du handicap, de l'état matrimonial, du statut de vétéran protégé, du statut d'uniforme, de l'orientation sexuelle, de la grossesse, de l'information génétique, de l'identité de genre et l'expression ou de toute autre base protégée par la loi fédérale, provinciale ou locale. L'entreprise interdit toute forme de discrimination, qu'elle soit dirigée contre des Associés, des candidats, des fournisseurs, des clients ou des visiteurs. Cette politique s'applique à toutes les conditions d'emploi, y compris le recrutement, l'embauche, la promotion, la rémunération, les avantages, la formation, la discipline et le licenciement.

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    Seasonal Bilingual Customer Service Associate (Remote, Province of Quebec, CA) Seasonal Bilingual Customer Service Associate  Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference.   Job Overview   Foundever Canada is hiring French Bilingual Technical Customer Service Associates! Join our dynamic team and provide exceptional, personalized service by guiding Intuit customers using the Intuit QuickBooks application. If you’re passionate about delivering outstanding support, we’d love for you to be part of our dedicated team.   Why You Should Join Us $18.90/h to $19.00/h with a $2 bilingual premium No equipment?  We provide everything you need!  Enjoy the benefits of working from home.  Save time, money and reduce stress  Join a supportive community focused on engagement and recognition  Hands-on paid virtual classroom-style training, as well as ongoing job specific training  Internal Mobility (93% of our managers are promoted from within)  What We Are Looking For Must reside in Canada  Must be at least 18 yrs of age  Highschool diploma or equivalent   The flexibility to work various shifts, including nights, evenings, and weekends  Must be able to pass a background check Qualifications Strong verbal and written communication skills in both French and English as you will be assisting both English and French speaking customers  Ability to multitask and navigate between screens efficiently while assisting customer  Previous technical customer service support preferred  Accounting and bookkeeping experience as asset  Home Setup Requirements A hardwired connection with an internet Speed of 10.0 Mbps download speed and 5.0 Mbps upload speed  A quiet, distraction-free space is essential; webcam video presence will be required during training and production  About Foundever® Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.     EEO Foundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience.

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    Customer Service Representative - ASG (Remote, New Brunswick, CA) Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference   Job Overview   As a full-time Work from Home Customer Service Representative, you'll be the trusted Canadian voice for a major automotive brand. You'll provide exceptional service to vehicle owners addressing concerns about warranty coverage, repairs, dealership issues, and vehicle features. By listening calmly, responding with effective solutions, and taking complaints seriously, you’ll help reduce their stress and enhance their experience.   Why You Should Join Us $15 - $18.90/H depending on your province of residence with a $2.50 Bilingual Premium  Enjoy the benefits of working from home.  Save time, money and reduce stress  No equipment?  We provide everything you need!  Join a supportive community focused on engagement and recognition  Hands-on paid virtual classroom-style training, as well as ongoing job specific training  Comprehensive benefits including medical, dental, life and vision insurance, company-matched RRSP contribution, paid vacation time, a complimentary Roadside Assistance membership, EAP and wellness program What We Are Looking For Must reside in Canada   Must be at least 18 yrs of age   Highschool diploma or equivalent    Must have at least 6 months of working experience in the customer service field   The flexibility to work various shifts, including nights, evenings and weekends   Key Skills Strong verbal and written communication skills in both French and English   Proficient in MS Office 365, MS TEAMS and a Microsoft Windows environment    Able to navigate multiple systems and have an understanding google maps or similar tools   Strong problem-Solving, Empathy, Adaptability and Reliability    Home Setup Requirements A hardwired connection with an internet Speed of 10.0 Mbps download speed and 5.0 Mbps upload speed   A quiet, distraction-free space is essential; webcam video presence will be required during training and production   About Assistance Services Group Assistance Services Group (ASG), a Foundever Group company, is committed to building positive and lasting relationships with our clients’ customers, employees and citizens. We provide enterprise-wide services addressing needs across a variety of industries, including automotive, healthcare, insurance and legal. But regardless of the industry, our goal remains the same: to provide timely assistance and information for the moments that matter most. Whether it’s car trouble in the middle of nowhere, or child’s fever in the middle of the night, we pride ourselves on being there 24/7 with prompt, professional and experienced help. EEO Foundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience.

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    Bilingual Customer Service Representative (Remote, New Brunswick, CA) Bilingual Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference  Job Overview   As a full-time Work from Home Customer Service Representative, you'll be the trusted Canadian voice for a major automotive brand. You'll provide exceptional service to vehicle owners addressing concerns about warranty coverage, repairs, dealership issues, and vehicle features. By listening calmly, responding with effective solutions, and taking complaints seriously, you’ll help reduce their stress and enhance their experience.   Why You Should Join Us 16.10/H with a $2.00 Bilingual Premium  NO WEEKENDS! Shifts will be Monday to Friday between the hours of 8:30 AM to 6:30 PM ET  Enjoy the benefits of working from home.  Save time, money and reduce stress  No equipment?  We provide everything you need!  Join a supportive community focused on engagement and recognition  Hands-on paid virtual classroom-style training, as well as ongoing job specific training  Comprehensive benefits including medical, dental, life and vision insurance, company-matched RRSP contribution, paid vacation time, EAP and wellness program  What We Are Looking For Must reside in Canada  Must be at least 18 yrs of age  Highschool diploma or equivalent   Must have at least three 6 months of working experience in the customer service field  The flexibility to work various shifts, including nights, evenings and weekends  Key Skills Strong verbal and written communication skills in both French and English will be needed to assist both French and English speaking customers.  Proficient in MS Office 365, MS TEAMS and a Microsoft Windows environment  Able to navigate multiple systems and have an understanding google maps or similar tools  Strong problem-Solving, Empathy, Adaptability and Reliability   Home Setup Requirements A hardwired connection with an internet Speed of 10.0 Mbps download speed and 5.0 Mbps upload speed  A quiet, distraction-free space is essential; webcam video presence will be required during training and production About Foundever Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.    EEO  Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. 

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    Représentant(e) du service à la Clientèle Bilingue (Virtuel, Nouveau-Brunswick, CA) Représentant(e) du service à la Clientèle Bilingue Rejoignez notre équipe dynamique chez Foundever, où chaque interaction est une occasion de faire la différence.  Aperçu du poste  En tant que représentant(e) du service à la clientèle à temps plein en télétravail, vous serez la voix canadienne de confiance d'une grande marque automobile. Vous offrirez un service exceptionnel aux propriétaires de véhicules en répondant à leurs préoccupations concernant la couverture de garantie, les réparations, les problèmes avec les concessionnaires et les caractéristiques des véhicules. En écoutant calmement, en proposant des solutions efficaces et en prenant les plaintes au sérieux, vous contribuerez à réduire leur stress et à améliorer leur expérience Pourquoi Vous Devriez Nous Rejoindre 16,10 $/h avec une prime bilingue de 2,00 $  AUCUNE FIN DE SEMAINE ! Les quarts de travail seront du lundi au vendredi, entre 8 h 30 et 18 h 30  Profitez des avantages de travailler à domicile. Épargnez du temps, de l'argent et réduisez le stress.  Pas de matériel ? Nous vous fournissons tout ce dont vous avez besoin !  Rejoignez une communauté de soutien axée sur l'engagement et la reconnaissance.  Formation pratique rémunérée en ligne, ainsi qu’une formation continue spécifique au poste.  Avantages complets, y compris assurance médicale, dentaire, vie et vision, cotisation au REER par l’entreprise, programme d’aide aux employés et programme de bien-être.  Ce que nous recherchons Doit résider au Canada.  Doit avoir au moins 18 ans.  Diplôme de secondaire ou équivalent.  Doit avoir au moins 6 mois d'expérience de travail dans le domaine du service à la clientèle.  La flexibilité pour travailler différents quarts, y compris les nuits, les soirées et les fins de semaine.  Compétences clés Solides compétences en communication verbale et écrite en français et en anglais.  Compétent dans MS Office 365, MS TEAMS et un environnement Microsoft Windows.  Capable de naviguer dans plusieurs systèmes et familiarisé avec Google Maps ou des outils similaires.  Solides compétences en résolution de problèmes, empathie, adaptabilité et fiabilité.  Exigences Pour l’Installation à Domicile Une connexion câblée avec une vitesse Internet de 10,0 Mbps en téléchargement et 5,0 Mbps en téléversement.  Un espace calme et sans distraction est essentiel ; une présence vidéo par webcam sera requise durant la formation et la production.  À propos de Foundever® Foundever® est un leader mondial dans l'industrie de l'expérience client (CX). Avec 150 000 associés à travers le monde, nous sommes l'équipe derrière les meilleures expériences pour plus de 800 des marques les plus prestigieuses et axées sur le numérique. Nos solutions innovantes en CX, notre technologie et notre expertise sont conçues pour soutenir les besoins opérationnels de nos clients et offrir une expérience sans faille aux clients dans les moments qui comptent.     EEE  Foundever s'engage à sélectionner, développer et récompenser la meilleure personne pour le poste en fonction des exigences du travail à effectuer et sans tenir compte de la race, de l'âge, de la couleur, de la religion, du sexe, de la croyance, de l'origine nationale, de l'ascendance, de la citoyenneté, du handicap, de l'état civil, du statut de vétéran protégé, du statut d'uniforme, de l'orientation sexuelle, de la grossesse, de l'information génétique, de l'identité et de l'expression sexuelles, ou de toute autre base protégée par la loi fédérale, étatique ou locale. L'entreprise interdit toute forme de discrimination, qu'elle soit exercée à l'encontre d'associés, de candidats, de vendeurs, de clients ou de visiteurs. Cette politique s'applique à toutes les conditions d'emploi, y compris le recrutement, l'embauche, la promotion, la rémunération, les avantages, la formation, la discipline et le licenciement. 


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    RSC appels entrants 1 (Virtuel, Province de Québec, CA)

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    Senior Network Engineer (Canada) (Remote, Ontario, CA, L2R 5L3) About Foundever® Foundever® is the next-generation services leader reinventing customer experience (CX). Built on diverse and proven industry experience, we proudly combine the latest in digital operations with a 150,000-strong, people-led workforce across +45 countries. Each year we enable 3.3 billion conversations in +60 languages for more than 800 world-leading brands, helping them keep their brand promises in every moment that matters. And every day our AI-powered solutions integrate deep human insight to deliver technology-enabled, people-led and insight-driven outcomes at scale. We are building new ways to simplify the complexity of change, accelerate digital transformation and create measurable brand and business momentum for our clients. How’s it going so far? Here’s what others have to say about the work we’re doing: check out our award-winning results . And, we’re having fun while we do it – learn more about our award-winning culture . Get to know more about us at foundever.com and connect with us on LinkedIn , Facebook and Instagram. Or hear directly from our people about what it’s like to wake up and keep brand promises:  Foundever stories . About the role We are currently looking for a Senior Network Engineer to join the Foundever family!  80% virtual and 20% onsite (within reasonable driving distance from the Green Valley Datacenter).   As a member of our IT team you will not only build your skillset, but also have exposure to numerous environments and challenges.  While working with many major vendors, we deploy the latest technologies to our clients as well as our associates.  We service over 400 clients- Fortune Global 500 companies as well as local businesses- through our network of more than 150 offices in 24 countries.  With our innovation-led approach and entrepreneurial spirit, you’ll always remain on the forefront of technology with a career at Foundever. As a Senior Network Engineer you will be supporting enterprise technologies (VOIP, Security, Routing, Layer 3 switching, Proxy, wireless) in complex networking environments. What you need in order to be successful Minimum 5 years relevant work experience Ability to work large or medium size projects, develop documentation, and testing processes, a must. Ability to understand and support security (Firewall, VPN, IPS, Proxy) application in a networking environment. Level 3 support for complex enterprise break/fix. Ability to install, administer and troubleshoot layer 2 and 3 switching (Cisco Catalyst, Nexus) and Routing MPLS wide area technologies.   Understanding and troubleshooting VPNs, Firewalls (Cisco ASA/Firepower, Checkpoint). Experience with FTD and FMC is a plus. Experience with corporate Meraki Wireless networks a plus. Practical experience with intelligent routing protocols BGP, IGP, OSPF Practical understanding of VOIP/SIP. Mentor engineers in technology and processes.   Able to attend meetings with management and clients and contribute suggestions, develop enterprise infrastructure designs, and answers in a professional manner. Ability to drive and work as part of a team on larger projects. Exceppent communication skills. Required Education and Qualifications Essential Four-year degree or equivalent combination of education and experience.   CCNP with equivalent experience, with proven specialization in either voice or security or equivalent experience.   Preferred CCDA or CCDP  Check Point Firewall  F5  Cabling standards for SMF, MMF, Copper  The Day to Day   Work on assigned tickets based on a ticket queue and priority Work on large-scale IT projects in multi-language and multi-cultural environments across multiple time zones across the world Submit change requests to complete project or ticket-related work after-hours Provide network design solutions for new deployments together with documentation according to organizational standards Provide detailed documentation for client and facilities in the form of Wiki articles and MS Visio diagrams in order to facilitate the support of our clients Remediate security vulnerabilities on firewalls, switches and routers Implement and optimize firewall rules based on organizational standards Assist with creation of yearly budget for equipment refresh Deploy new equipment at call center facilities and data centers Analyze and provide solutions for client connectivity according to organizational standards Troubleshoot client-impacting incidents and find resolution to complex network-related issues while complying with security standards and Minimum Time To Resolve metrics Continuous training and development is encouraged in the form of online training and certifications  Other Requirements Up to 30% domestic travel Ability to work different shifts and extended hours.   Ability to lift 40lbs overhead. Have a valid driver’s license. Advantages of Working with Us:
    Remote Work : Enjoy the convenience of working from home, eliminating commuting stress and respecting the environment. 
    Comprehensive Benefits : Our package includes medical, dental, life, and vision insurance, a company-matched RRSP, paid time off, free roadside assistance membership, an employee assistance program, and a wellness program. 
    Compensation : Salary range starts from $65000 (Canadian Dollars) EEO
    Foundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience. #LI-KH1 #LI-Remote #LI-Canada

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    Seasonal Technical Customer Service Representative (Remote, New Brunswick, CA) Job Overview Foundever® is hiring Seasonal Customer Service Associates! Join our dynamic team and provide exceptional, personalized service by guiding Intuit customers through various financial platforms and applications. If you’re passionate about delivering outstanding support, we’d love for you to be part of our dedicated team.  Compensation $19.00 - $19.35/H dependent on province of residence  Why You Should Join our Team No equipment?  We provide everything you need!  Enjoy the benefits of working from home.  Save time, money and reduce stress  Join a supportive community focused on engagement and recognition  Hands-on paid virtual classroom-style training, as well as ongoing job specific training  Comprehensive benefits including medical, dental, life and vision insurance, company-matched RRSP contribution, paid vacation time, EAP and wellness program  Internal Mobility (93% of our managers are promoted from within) Primary Job Responsibilities Deliver exceptional customer support via inbound calls Perform technical assistance by troubleshooting basic system issues within the financial software Guide customers through completing specific tasks/actions within the software Educate customers on various products and solutions to fit their needs Utilize effective communication to de-escalate customer concerns Qualifications Required: Must be authorized to work in Canada Must be at least 18 years of age High school diploma or equivalent Flexibility to work a variety of shifts, including nights, evenings and weekends Strong verbal & written communication Ability to multitask and navigate between screens efficiently while assisting customer  Must be able to complete a pre-employment background check Nice to have: Previous technical customer service support preferred  Experience with accounting or bookeeping systems/software Home Office Requirements A hardwired connection with an internet Speed of 10.0 Mbps download speed and 5.0 Mbps upload speed   A quiet, distraction-free space is essential; webcam video presence will be required during training and production   About Foundever Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.    Get to know us at and connect with us on Facebook, LinkedIn and Twitter. EEO Foundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience.

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    Equipment Technician  

    - Timmins

    Job DescriptionToromont CAT is Hiring TechniciansEarn $35-$50/hour depending on experience, position and location | Multiple Locations In OntarioBenefits:Health and dental careShort-term and long-term disability optionsOpportunity to grow and move across Eastern CanadaAll uniforms providedTool purchase programComprehensive training & Continuing educationFlexible work schedulesSafety trainingsHealth & Wellness programsWhat You'll Do:Toromont technicians diagnose, repair, and maintain Caterpillar heavy equipment and machinery using specialized testing equipment. They work in shops, at customer sites, or remote locations, performing quality repairs, preventative maintenance, and component rebuilding while ensuring safety standards and customer satisfaction across Eastern Canada.Requirements:At least 3 years of working experience repairing and maintaining heavy equipment310T, 310S, and 421A licenses preferredAbout Toromont CATToromont Cat is your Cat Dealer in Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador, and Nunavut. We are dedicated to supplying and servicing new and used equipment, delivering a superior customer experience and exceptional product support to the markets we serve.
    Call Us Today(844) 643-3823

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    Equipment Technician  

    - Ottawa

    Job DescriptionToromont CAT is Hiring TechniciansEarn $35-$50/hour depending on experience, position and location | Multiple Locations In OntarioBenefits:Health and dental careShort-term and long-term disability optionsOpportunity to grow and move across Eastern CanadaAll uniforms providedTool purchase programComprehensive training & Continuing educationFlexible work schedulesSafety trainingsHealth & Wellness programsWhat You'll Do:Toromont technicians diagnose, repair, and maintain Caterpillar heavy equipment and machinery using specialized testing equipment. They work in shops, at customer sites, or remote locations, performing quality repairs, preventative maintenance, and component rebuilding while ensuring safety standards and customer satisfaction across Eastern Canada.Requirements:At least 3 years of working experience repairing and maintaining heavy equipment310T, 310S, and 421A licenses preferredAbout Toromont CATToromont Cat is your Cat Dealer in Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador, and Nunavut. We are dedicated to supplying and servicing new and used equipment, delivering a superior customer experience and exceptional product support to the markets we serve.
    Call Us Today(844) 643-3823

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    Job DescriptionAre you fueled by a passion for computer vision, machine learning and AI, and are eager to leverage your skills to enrich the lives of millions across the globe? Join us at Ring AI team, where we're not just offering a job, but an opportunity to revolutionize safety and convenience in our neighborhoods through innovation.

    You will be part of a dynamic team dedicated to pushing the boundaries of computer vision, machine learning and AI to deliver an unparalleled user experience for our neighbors. This position presents an exceptional opportunity for you to pioneer and innovate in AI, making a profound impact on millions of customers worldwide. You will partner with world-class AI scientists, engineers, product managers and other experts to develop industry-leading AI algorithms and systems for a diverse array of Ring and Blink products, enhancing the lives of millions of customers globally. Join us in shaping the future of AI innovation at Ring and Blink, where exciting challenges await!

    Key job responsibilities
    - Research and implement the state-of-the-art computer vision and machine learning methods to deliver high-quality artifacts that meets product specifications.
    - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and gap analysis.
    - Provide technical leadership and research new machine learning approaches to drive continued scientific innovation.
    - Work in a collaborative environment with other scientists, engineers, product managers and cross-functional teams.
    - Mentor and develop junior scientists on the team

    BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience
    - PhD, or Master's degree and 6+ years of applied research experience
    - Experience programming in Java, C++, Python or related language
    - Experience with neural deep learning methods and machine learning
    PREFERRED QUALIFICATIONS- Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.
    - Experience with large scale distributed systems such as Hadoop, Spark etc.
    - Proven track record of innovation in creating novel algorithms and advancing the state-of-the-art
    - Experience in prototyping, designing, implementing and deploying large-scale computer vision applications and tools
    - Experience in developing highly-optimized CV and ML algorithms on resource-constrained platforms
    - Ability to juggle multiple priorities and dealing with ambiguities
    - Exceptional writing and verbal communications skills

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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    Equipment Technician  

    - Beardmore

    Job DescriptionToromont CAT is Hiring TechniciansEarn $35-$50/hour depending on experience, position and location | Multiple Locations In OntarioBenefits:Health and dental careShort-term and long-term disability optionsOpportunity to grow and move across Eastern CanadaAll uniforms providedTool purchase programComprehensive training & Continuing educationFlexible work schedulesSafety trainingsHealth & Wellness programsWhat You'll Do:Toromont technicians diagnose, repair, and maintain Caterpillar heavy equipment and machinery using specialized testing equipment. They work in shops, at customer sites, or remote locations, performing quality repairs, preventative maintenance, and component rebuilding while ensuring safety standards and customer satisfaction across Eastern Canada.Requirements:At least 3 years of working experience repairing and maintaining heavy equipment310T, 310S, and 421A licenses preferredAbout Toromont CATToromont Cat is your Cat Dealer in Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador, and Nunavut. We are dedicated to supplying and servicing new and used equipment, delivering a superior customer experience and exceptional product support to the markets we serve.
    Call Us Today(844) 643-3823

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    Equipment Technician  

    - Pineal Lake

    Job DescriptionToromont CAT is Hiring TechniciansEarn $35-$50/hour depending on experience, position and location | Multiple Locations In OntarioBenefits:Health and dental careShort-term and long-term disability optionsOpportunity to grow and move across Eastern CanadaAll uniforms providedTool purchase programComprehensive training & Continuing educationFlexible work schedulesSafety trainingsHealth & Wellness programsWhat You'll Do:Toromont technicians diagnose, repair, and maintain Caterpillar heavy equipment and machinery using specialized testing equipment. They work in shops, at customer sites, or remote locations, performing quality repairs, preventative maintenance, and component rebuilding while ensuring safety standards and customer satisfaction across Eastern Canada.Requirements:At least 3 years of working experience repairing and maintaining heavy equipment310T, 310S, and 421A licenses preferredAbout Toromont CATToromont Cat is your Cat Dealer in Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador, and Nunavut. We are dedicated to supplying and servicing new and used equipment, delivering a superior customer experience and exceptional product support to the markets we serve.
    Call Us Today(844) 643-3823

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    Equipment Technician  

    - North Bay

    Job DescriptionToromont CAT is Hiring TechniciansEarn $35-$50/hour depending on experience, position and location | Multiple Locations In OntarioBenefits:Health and dental careShort-term and long-term disability optionsOpportunity to grow and move across Eastern CanadaAll uniforms providedTool purchase programComprehensive training & Continuing educationFlexible work schedulesSafety trainingsHealth & Wellness programsWhat You'll Do:Toromont technicians diagnose, repair, and maintain Caterpillar heavy equipment and machinery using specialized testing equipment. They work in shops, at customer sites, or remote locations, performing quality repairs, preventative maintenance, and component rebuilding while ensuring safety standards and customer satisfaction across Eastern Canada.Requirements:At least 3 years of working experience repairing and maintaining heavy equipment310T, 310S, and 421A licenses preferredAbout Toromont CATToromont Cat is your Cat Dealer in Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador, and Nunavut. We are dedicated to supplying and servicing new and used equipment, delivering a superior customer experience and exceptional product support to the markets we serve.
    Call Us Today(844) 643-3823

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    Equipment Technician  

    - Ignace

    Job DescriptionToromont CAT is Hiring TechniciansEarn $35-$50/hour depending on experience, position and location | Multiple Locations In OntarioBenefits:Health and dental careShort-term and long-term disability optionsOpportunity to grow and move across Eastern CanadaAll uniforms providedTool purchase programComprehensive training & Continuing educationFlexible work schedulesSafety trainingsHealth & Wellness programsWhat You'll Do:Toromont technicians diagnose, repair, and maintain Caterpillar heavy equipment and machinery using specialized testing equipment. They work in shops, at customer sites, or remote locations, performing quality repairs, preventative maintenance, and component rebuilding while ensuring safety standards and customer satisfaction across Eastern Canada.Requirements:At least 3 years of working experience repairing and maintaining heavy equipment310T, 310S, and 421A licenses preferredAbout Toromont CATToromont Cat is your Cat Dealer in Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador, and Nunavut. We are dedicated to supplying and servicing new and used equipment, delivering a superior customer experience and exceptional product support to the markets we serve.
    Call Us Today(844) 643-3823

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    Equipment Technician  

    - Hearst

    Job DescriptionToromont CAT is Hiring TechniciansEarn $35-$50/hour depending on experience, position and location | Multiple Locations In OntarioBenefits:Health and dental careShort-term and long-term disability optionsOpportunity to grow and move across Eastern CanadaAll uniforms providedTool purchase programComprehensive training & Continuing educationFlexible work schedulesSafety trainingsHealth & Wellness programsWhat You'll Do:Toromont technicians diagnose, repair, and maintain Caterpillar heavy equipment and machinery using specialized testing equipment. They work in shops, at customer sites, or remote locations, performing quality repairs, preventative maintenance, and component rebuilding while ensuring safety standards and customer satisfaction across Eastern Canada.Requirements:At least 3 years of working experience repairing and maintaining heavy equipment310T, 310S, and 421A licenses preferredAbout Toromont CATToromont Cat is your Cat Dealer in Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador, and Nunavut. We are dedicated to supplying and servicing new and used equipment, delivering a superior customer experience and exceptional product support to the markets we serve.
    Call Us Today(844) 643-3823

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    Equipment Technician  

    - Petawawa

    Job DescriptionToromont CAT is Hiring TechniciansEarn $35-$50/hour depending on experience, position and location | Multiple Locations In OntarioBenefits:Health and dental careShort-term and long-term disability optionsOpportunity to grow and move across Eastern CanadaAll uniforms providedTool purchase programComprehensive training & Continuing educationFlexible work schedulesSafety trainingsHealth & Wellness programsWhat You'll Do:Toromont technicians diagnose, repair, and maintain Caterpillar heavy equipment and machinery using specialized testing equipment. They work in shops, at customer sites, or remote locations, performing quality repairs, preventative maintenance, and component rebuilding while ensuring safety standards and customer satisfaction across Eastern Canada.Requirements:At least 3 years of working experience repairing and maintaining heavy equipment310T, 310S, and 421A licenses preferredAbout Toromont CATToromont Cat is your Cat Dealer in Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador, and Nunavut. We are dedicated to supplying and servicing new and used equipment, delivering a superior customer experience and exceptional product support to the markets we serve.
    Call Us Today(844) 643-3823

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    Equipment Technician  

    - Mattawa

    Job DescriptionToromont CAT is Hiring TechniciansEarn $35-$50/hour depending on experience, position and location | Multiple Locations In OntarioBenefits:Health and dental careShort-term and long-term disability optionsOpportunity to grow and move across Eastern CanadaAll uniforms providedTool purchase programComprehensive training & Continuing educationFlexible work schedulesSafety trainingsHealth & Wellness programsWhat You'll Do:Toromont technicians diagnose, repair, and maintain Caterpillar heavy equipment and machinery using specialized testing equipment. They work in shops, at customer sites, or remote locations, performing quality repairs, preventative maintenance, and component rebuilding while ensuring safety standards and customer satisfaction across Eastern Canada.Requirements:At least 3 years of working experience repairing and maintaining heavy equipment310T, 310S, and 421A licenses preferredAbout Toromont CATToromont Cat is your Cat Dealer in Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador, and Nunavut. We are dedicated to supplying and servicing new and used equipment, delivering a superior customer experience and exceptional product support to the markets we serve.
    Call Us Today(844) 643-3823

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    Equipment Technician  

    - Stonecliffe

    Job DescriptionToromont CAT is Hiring TechniciansEarn $35-$50/hour depending on experience, position and location | Multiple Locations In OntarioBenefits:Health and dental careShort-term and long-term disability optionsOpportunity to grow and move across Eastern CanadaAll uniforms providedTool purchase programComprehensive training & Continuing educationFlexible work schedulesSafety trainingsHealth & Wellness programsWhat You'll Do:Toromont technicians diagnose, repair, and maintain Caterpillar heavy equipment and machinery using specialized testing equipment. They work in shops, at customer sites, or remote locations, performing quality repairs, preventative maintenance, and component rebuilding while ensuring safety standards and customer satisfaction across Eastern Canada.Requirements:At least 3 years of working experience repairing and maintaining heavy equipment310T, 310S, and 421A licenses preferredAbout Toromont CATToromont Cat is your Cat Dealer in Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador, and Nunavut. We are dedicated to supplying and servicing new and used equipment, delivering a superior customer experience and exceptional product support to the markets we serve.
    Call Us Today(844) 643-3823

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    Job DescriptionAre you fueled by a passion for computer vision, machine learning and AI, and are eager to leverage your skills to enrich the lives of millions across the globe? Join us at Ring AI team, where we're not just offering a job, but an opportunity to revolutionize safety and convenience in our neighborhoods through innovations.

    You will be part of a dynamic team dedicated to pushing the boundaries of computer vision, machine learning and AI to deliver an unparalleled user experience for our neighbors. This position presents an exceptional opportunity for you to pioneer and innovate in AI, making a profound impact on millions of customers worldwide. You will partner with world-class AI scientists, engineers, product managers and other experts to develop industry-leading AI algorithms and systems for a diverse array of Ring and Blink products, enhancing the lives of millions of customers globally. Join us in shaping the future of AI innovation at Ring and Blink, where exciting challenges await!

    Key job responsibilities
    - Research and implement the state-of-the-art computer vision and machine learning methods to deliver high-quality artifacts that meets product specifications.
    - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and gap analysis.
    - Provide technical leadership and research new machine learning approaches to drive continued scientific innovation.
    - Work in a collaborative environment with other scientists, engineers, product managers and cross-functional teams.
    BASIC QUALIFICATIONS- 3+ years of building models for business application experience
    - PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience
    - Experience in patents or publications at top-tier peer-reviewed conferences or journals
    - Experience programming in Java, C++, Python or related language
    PREFERRED QUALIFICATIONS- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams
    - Experience with LLM/VLM pre-training, fine-tuning, and evaluations
    - Experience with CVML, 3D vision and deep learning model development.

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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    Chauffeur Opérateur Classe 3, Services Industriels  

    - Rouyn-Noranda

    Titre : Chauffeur-Opérateur classe 3 Type d'emploi : Temps plein, Permanent Emplacement : 133 Avenue Marcel-Baril,Rouyn-Noranda,QC Bienvenue chez GFL Environmental Inc. Notre division de rouyn-Noranda est à la recherche d'un (e) chauffeur(-euse) opérateur(-trice)/Classe 3 pour rejoindre son équipe! Nous recherchons des candidats qualifiés, responsable et fiable pour apporter un soutien à notre organisation. Principales responsabilités Desservir la clientèle dans un milieu principalement industriel. Conduite de véhicules, manipulation de boyaux, pompage etc. Faire l'inspection des véhicules avant utilisation. Conduire et opérer des unités (vacuum / écureur / hydrovac et haute pression) Effectuer chacune des tâches et responsabilités de manière à préserver la santé, sécurité et environnement. Prendre connaissance des directives de travail et s'assurer que toutes les données pertinentes sont disponibles et en bon état (date, endroit, travaux, fiches signalétiques, etc.). Procéder et préparer le matériel avant le départ (état, disponibilité, etc.). S'assurer d'avoir en main tous les documents nécessaires (permis, bon de travail, facture, etc.). Remettre les documents au Directeur ou le Superviseur des opérations (bon de travail signé, feuille de temps, log book, carburant, motel, etc.). Remplir le camion de carburant et aviser de toute défectuosité mécanique. Informer le Directeur ou le Superviseur des opérations s'il y a de l'équipement manquant et/ou endommagé. Nettoyer et décontaminer le camion, lorsque requis Port des EPI et Fit Test Expérience, Compétences & Scolarité Diplôme d'étude secondaire Atout - Bilinguisme; Exigence - Détenir un permis de conduire valide (Atout - permis de conduire de classe 1 ou 3) Habilité à interagir avec les gens, aptitudes pour le service à la clientèle;
    We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact


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