If operating a restaurant is your dream career, you can make it happen at Red Lobster.As a Restaurant Manager, you will be responsible for leading restaurant operations with a focus on delivering high quality seafood and beverage service while maximizing our guest satisfaction. You will hire, train and inspire the people that make your restaurant stand out.Here's more of what you'll get to doDriving sales and guest satisfactionCreating a FUN safe environment for team members to developEnsuring compliance with all employment policiesManaging performance of team members, including conducting performance evaluations, training, coaching, and disciplineSelecting top talent to add to our winning team Understanding, and practicing safe food handling procedures while maintaining a clean and safe environment for guests at all times Train with the best in the business AND FAST TRACK TO THE CAREER YOU WANT!No other restaurant company puts more effort into developing talent than Red Lobster. We offer an award-winning 11 week in-restaurant training program for new Restaurant Managers, individual development plans and ongoing training and certification programs to keep you at the top of your game. Our leadership mentors and develops team members so that they can fast track to reach their career goals. We take pride in our commitment to giving our Restaurant Managers an increased degree of flexibility to help balance their busy lives while supporting their professional goals.Enjoy work-life balanceOur Restaurant Managers' quality of life is very important to us. Balance is achieved by working with everyone's schedules and having operating hours between 11 a.m. and 11 p.m. Say goodbye to early mornings and late nights!Get benefits worth bragging aboutWe offer competitive base salary and weekly payQuarterly bonus eligibility Immediate eligibility for benefits including medical, dental and visionLife insurance, short-term disability and long-term disability RRSP retirement savings plan with company matchPaid vacation and dining discountsOpportunities – we train and provide career opportunities so you can advance and grow Education, Experience and other Key QualificationsMust be at least 21 years of age1+ years management or supervisory experience in restaurant, hotel, retail or general business required 2+ years casual dining or full-service restaurant management experience preferredFood Handlers Certificate, local and provincial certifications or the ability to obtain requiredBachelor's degree preferredGet started today!Restaurant Manager Restaurant Supervisor Restaurant LeaderCAD $54,000.00 - CAD $64,800.00 /Yr.

If operating a restaurant is your dream career, you can make it happen at Red Lobster.As a Restaurant Manager, you will be responsible for leading restaurant operations with a focus on delivering high quality seafood and beverage service while maximizing our guest satisfaction. You will hire, train and inspire the people that make your restaurant stand out.Here's more of what you'll get to doDriving sales and guest satisfactionCreating a FUN safe environment for team members to developEnsuring compliance with all employment policiesManaging performance of team members, including conducting performance evaluations, training, coaching, and disciplineSelecting top talent to add to our winning team Understanding, and practicing safe food handling procedures while maintaining a clean and safe environment for guests at all times Train with the best in the business AND FAST TRACK TO THE CAREER YOU WANT!No other restaurant company puts more effort into developing talent than Red Lobster. We offer an award-winning 11 week in-restaurant training program for new Restaurant Managers, individual development plans and ongoing training and certification programs to keep you at the top of your game. Our leadership mentors and develops team members so that they can fast track to reach their career goals. We take pride in our commitment to giving our Restaurant Managers an increased degree of flexibility to help balance their busy lives while supporting their professional goals.Enjoy work-life balanceOur Restaurant Managers' quality of life is very important to us. Balance is achieved by working with everyone's schedules and having operating hours between 11 a.m. and 11 p.m. Say goodbye to early mornings and late nights!Get benefits worth bragging aboutWe offer competitive base salary and weekly payQuarterly bonus eligibility Immediate eligibility for benefits including medical, dental and visionLife insurance, short-term disability and long-term disability RSP retirement savings plan with company matchPaid vacation and dining discountsOpportunities – we train and provide career opportunities so you can advance and grow Education, Experience and other Key QualificationsMust be at least 21 years of age1+ years management or supervisory experience in restaurant, hotel, retail or general business required 2+ years casual dining or full-service restaurant management experience preferredFood Handlers Certificate, local and provincial certifications or the ability to obtain requiredBachelor's degree preferredGet started today!Restaurant Manager Restaurant Supervisor Restaurant LeaderCAD $54,000.00 - CAD $64,800.00 /Yr.

Adresse du magasin: 2485 boul St-Anne, Local 15 Résumé du poste L’assistant-gérant assiste le gérant de magasin dans la supervision des opérations quotidiennes du magasin en assurant un niveau élevé de satisfaction de la clientèle et en atteignant les objectifs de vente. En l’absence du gérant, agit à titre de gérant en fonction. Cette fonction implique la gestion du personnel, l’exécution des tâches opérationnelles quotidiennes et s’assurer de la conformité aux politiques et procédures de l’entreprise. L’assistant-gérant s’assure que les règles de l’entreprise sont expliquées, comprises et suivies, que l’inventaire est fait rapidement et avec exactitude afin que les produits soient adéquatement réapprovisionnés et que les normes de présentation établies sont suivies. L’assistant-gérant est responsable du recrutement et de la formation des nouveaux employés. Pourquoi joindre notre équipe? Milieu de travail stimulant et diversifié ; Salaire compétitif, programme de primes et avantages sociaux* ; Régime de retraite auquel les cotisations des employés sont complétées par celles de l’employeur*; Programme de formation et processus d’intégration sur mesure; Possibilité de perfectionner ses compétences en matière de commerce de détail et de gestion et de faire carrière au sein de l’entreprise. Dollarama est une entreprise canadienne en pleine croissance. Tâches quotidiennes (sans s’y limiter) : Assister le gérant de magasin dans les opérations quotidiennes et la gestion du personnel. Participer à la présentation, au remplissage des tablettes ainsi qu’à l’emballage et au déballage des expéditions quotidiennes. Offrir un service à la clientèle exceptionnel et régler les problèmes avec les clients qui ont été escaladés. Offrir de la formation, du coaching et du perfectionnement aux employés. Assurer la gestion de l’argent ainsi que l’ouverture et la fermeture du magasin au besoin. Assigner des tâches à l’équipe. Veiller au respect des normes de sécurité et de propreté du magasin. Effectuer les tâches des gestionnaires en service : s’assurer que les pauses quotidiennes sont prises et que les présences sont entrées. Effectuer régulièrement des évaluations de rendement et donner de la rétroaction aux employés. S’assurer que les politiques, procédures et mesures de sécurité de l’entreprise sont respectées. Mettre en œuvre et maintenir les normes de présentation visuelle basées sur la stratégie de l’entreprise. Être responsable du processus d’embauche et de celui d’évaluation du rendement. Que vous faut-il pour réussir? Minimum de deux (2) ans d’expérience dans le commerce de détail Au moins deux (2) ans d’expérience à un poste de supervision Avoir une grande disponibilité (jour, soir, fin de semaine) Etre capable d’organiser efficacement son temps et de gérer ses priorités Bonnes compétences en matière de leadership, de communication et de prise de décision Capacité à effectuer plusieurs tâches à la fois, à établir des priorités et à travailler dans un environnement dynamique, rapide et à fort volume *Seuls les employés à temps plein sont admissibles. Un salarié atteint le statut de travailleur à temps plein lorsqu’il a travaillé au moins 25 heures par semaine pendant une période de seize (16) semaines consécutives (avec un délai de grâce d’une [1] semaine pour travailler moins de 25 heures).

Job Title: Project managerLocation: Mississauga ONContract duration: 12-month renewable contract5 days on siteArea code: 416, 647Zip code: L5TProvisional start date: ASAPKeywords: #Project.manager.jobs #Aerospace.industry.jobs #Avionic.system.design.jobs

Certification in Project Management with proven program/project management experienceExperience with Agile development standards and use of Azure DevOps and Confluence collaboration toolsExtensive experience with MS Office applications including MS Projects for resource and earned value managementExperience in aircraft engine performance and operability analysisExperience in engine control systems, avionics system design, development and aircraft integrationExtensive management and leadership knowledge to lead cross-department project teamsStrong analytical skills and highly motivated with effective problem-solving skills and collaborative with strong teamwork skillsProficient at handling several analytical tasks concurrentlyExpertise in engine life cycle management including steps involved in entry into serviceExperience with leading technical coordination efforts on a multi-disciplinary level8 years experience in program/project management

About SkyPrepAt SkyPrep, we believe that learning should be simple, efficient, and effective. That’s why we’ve built the “LMS without the mess.” We empower organizations to streamline training and development, equipping their teams to achieve their full potential. Join us in transforming the learning experience for businesses, educators, and institutions around the globe.
About the RoleWe’re looking for a passionate and proactive Customer Success Manager to join our growing team. In this role, you’ll be the key point of contact for SkyPrep’s clients, ensuring they unlock the full potential of our user-friendly LMS. From onboarding to ongoing support, you’ll provide world-class service and be a vital part of their success journey.
ResponsibilitiesClient Onboarding: Welcome new clients and lead them through the seamless implementation of SkyPrep’s LMS, setting them up for success.Customer Training: Deliver engaging, tailored training sessions to ensure users are confident and comfortable with the platform.Relationship Building: Develop strong, lasting relationships with customers by understanding their needs and goals.Proactive Support: Act as a problem solver, addressing customer inquiries and troubleshooting issues with efficiency and empathy.Advocacy: Share customer feedback with internal teams to help refine and improve SkyPrep’s platform.Retention and Growth: Collaborate with clients to identify opportunities for them to grow within SkyPrep’s ecosystem and ensure high retention rates.
Qualifications3+ years of experience in customer success, account management, or related roles (preferably in SaaS or EdTech) for enterprise companies.Strong understanding of learning management systems or e-learning tools.Excellent communication, presentation, and interpersonal skills.A customer-centric mindset with a passion for solving problems.Ability to manage multiple accounts and prioritize tasks effectively.Familiarity with CRM tools (e.g., HubSpot, Salesforce) and customer success platforms (e.g., Vitally) is a plus.Bonus: Background in HR, L&D, or training.
What We OfferComprehensive health, dental, and vision benefits.Flexible work environmentGenerous PTO and paid holidays.Professional growth opportunities in a dynamic, fast-growing company.A supportive and innovative team culture.

About SkyPrepAt SkyPrep, we believe that learning should be simple, efficient, and effective. That’s why we’ve built the “LMS without the mess.” We empower organizations to streamline training and development, equipping their teams to achieve their full potential. Join us in transforming the learning experience for businesses, educators, and institutions around the globe.
About the RoleWe’re looking for a passionate and proactive Customer Success Manager to join our growing team. In this role, you’ll be the key point of contact for SkyPrep’s clients, ensuring they unlock the full potential of our user-friendly LMS. From onboarding to ongoing support, you’ll provide world-class service and be a vital part of their success journey.
ResponsibilitiesClient Onboarding: Welcome new clients and lead them through the seamless implementation of SkyPrep’s LMS, setting them up for success.Customer Training: Deliver engaging, tailored training sessions to ensure users are confident and comfortable with the platform.Relationship Building: Develop strong, lasting relationships with customers by understanding their needs and goals.Proactive Support: Act as a problem solver, addressing customer inquiries and troubleshooting issues with efficiency and empathy.Advocacy: Share customer feedback with internal teams to help refine and improve SkyPrep’s platform.Retention and Growth: Collaborate with clients to identify opportunities for them to grow within SkyPrep’s ecosystem and ensure high retention rates.
Qualifications3+ years of experience in customer success, account management, or related roles (preferably in SaaS or EdTech) for enterprise companies.Strong understanding of learning management systems or e-learning tools.Excellent communication, presentation, and interpersonal skills.A customer-centric mindset with a passion for solving problems.Ability to manage multiple accounts and prioritize tasks effectively.Familiarity with CRM tools (e.g., HubSpot, Salesforce) and customer success platforms (e.g., Vitally) is a plus.Bonus: Background in HR, L&D, or training.
What We OfferComprehensive health, dental, and vision benefits.Flexible work environmentGenerous PTO and paid holidays.Professional growth opportunities in a dynamic, fast-growing company.A supportive and innovative team culture.

Do you welcome the challenge of working on complex, multi-million dollar projects and take pride on completing them on time and on budget? Take the leap and make your mark at Plan Group!
As our Project Manager you:
Establish and achieve project targets and milestones to deliver electrical construction projects on-time and within budget.Provide active promotion and leadership in Health and SafetyMonitor and provide status updates of work in progress, forecasts, cost control and project schedule in line with Plan Group’s T.I.M.E. efficiency program.Proactively identify and bring to management’s attention potential problems and/or schedule delays.Lead and manage project quality assurance, commissioning, and handover objectives.Develop and lead value engineering, cost savings, and pricing initiatives and activities.Monitor and analyze critical path activities and advise project team accordingly.Review and manage short interval planning.Lead pre-job planning including estimate turnover, kick off meetings, subcontractor selection, material handling strategies and opportunities for risk management and improved productivity.Follow up with site supervision on labour/manpower progress; identify and reduce roadblocks to success.Manage project team to ensure requirements for document control, change order process, coordination of equipment and material deliveries, site meetings and progress documentation are adhered to.Identify opportunities to provide project team members with regular feedback, coaching and training.Build strong relationships with clients, GCs and Engineers to positively contribute to the success of the project.
Our ideal candidate has:
Electrical Engineering post-secondary education or relatedOver five years construction project management experience; trade experience a definite asset.Experience managing large scale electrical commercial and institutional projects.
When you join #TeamPlanGroup, you’re not just starting a job—you’re building a career with one of Canada’s most respected contractors. Proudly recognized as a Top Employer in Canada for three consecutive years, Plan Group offers the opportunity to work on landmark projects that shape communities for the future.
As part of our global network, you’ll gain access to unparalleled resources, innovative technologies, and endless opportunities to contribute to impactful work. From advanced technology to complex infrastructure, every project is a chance to build your skills and leave a legacy.
Bring your talent, energy, and ideas, and let’s build something extraordinary—together.
For more information, follow us on social media and visit our website at www.plan-group.com.
Thank you for your interest in joining Plan Group, an equal opportunity employer. Please note that due to the volume of applicants, only those selected for an interview will be contacted. Accommodations for applicants with disabilities will be made during the recruitment process. Should you be contacted for an interview, please advise if accommodations are required.

Do you welcome the challenge of working on complex, multi-million dollar projects and take pride on completing them on time and on budget? Take the leap and make your mark at Plan Group!
As our Project Manager you:
Establish and achieve project targets and milestones to deliver electrical construction projects on-time and within budget.Provide active promotion and leadership in Health and SafetyMonitor and provide status updates of work in progress, forecasts, cost control and project schedule in line with Plan Group’s T.I.M.E. efficiency program.Proactively identify and bring to management’s attention potential problems and/or schedule delays.Lead and manage project quality assurance, commissioning, and handover objectives.Develop and lead value engineering, cost savings, and pricing initiatives and activities.Monitor and analyze critical path activities and advise project team accordingly.Review and manage short interval planning.Lead pre-job planning including estimate turnover, kick off meetings, subcontractor selection, material handling strategies and opportunities for risk management and improved productivity.Follow up with site supervision on labour/manpower progress; identify and reduce roadblocks to success.Manage project team to ensure requirements for document control, change order process, coordination of equipment and material deliveries, site meetings and progress documentation are adhered to.Identify opportunities to provide project team members with regular feedback, coaching and training.Build strong relationships with clients, GCs and Engineers to positively contribute to the success of the project.
Our ideal candidate has:
Electrical Engineering post-secondary education or relatedOver five years construction project management experience; trade experience a definite asset.Experience managing large scale electrical commercial and institutional projects.
When you join #TeamPlanGroup, you’re not just starting a job—you’re building a career with one of Canada’s most respected contractors. Proudly recognized as a Top Employer in Canada for three consecutive years, Plan Group offers the opportunity to work on landmark projects that shape communities for the future.
As part of our global network, you’ll gain access to unparalleled resources, innovative technologies, and endless opportunities to contribute to impactful work. From advanced technology to complex infrastructure, every project is a chance to build your skills and leave a legacy.
Bring your talent, energy, and ideas, and let’s build something extraordinary—together.
For more information, follow us on social media and visit our website at www.plan-group.com.
Thank you for your interest in joining Plan Group, an equal opportunity employer. Please note that due to the volume of applicants, only those selected for an interview will be contacted. Accommodations for applicants with disabilities will be made during the recruitment process. Should you be contacted for an interview, please advise if accommodations are required.

Fleet Manager – Heavy Civil ConstructionFull-Time | 5-Day Work Week Major Canadian heavy civil contractor Our client, a leading heavy civil construction contractor, is seeking an experienced Fleet Manager to oversee a large, diverse fleet of heavy equipment and support the company’s project teams across Western Canada. This is a strategic leadership role responsible for ensuring equipment availability, reliability, and cost efficiency.The position is backfilling a long-term employee who is retiring. Some transitional support will be available, but the organization is seeking a fresh perspective and modernized approach to fleet operations.
About the RoleThe Fleet Manager will oversee the maintenance, service, dispatch, and overall lifecycle management of approximately 450+ pieces of heavy yellow iron, supported by an internal team of mechanics, service technicians, and equipment specialists. You will work closely with project teams to ensure equipment is properly maintained, allocated, and performing optimally on job sites.This is primarily a Monday–Friday position, with limited weekend support required only for urgent situations.
The Fleet Manager reports directly to the Equipment Manager and works within a defined fleet budget.Key ResponsibilitiesOperational LeadershipLead and support a team of in-house mechanics, service technicians, and equipment support staff.Coordinate equipment deployment to construction projects, ensuring readiness and availability.Oversee preventive maintenance programs and repair workflows.
Fleet Strategy & ManagementManage the full lifecycle of heavy equipment: planning, maintenance, repairs, replacement, and disposal.Monitor equipment utilization, downtime, and cost metrics to ensure efficiency and budget alignment.Evaluate, select, and manage vendor relationships for repairs, rentals, and leasing (best-price approach).
Systems & Process ImprovementOversee fleet management systems (currently ManagerPlus; company transitioning to a new platform).Improve processes, standardize reporting, and identify opportunities for modernization.
Safety & ComplianceEnsure all fleet operations meet safety regulations and internal compliance standards.Support projects with on-site equipment issues and coordinate emergency responses when required.
Qualifications5+ years of fleet management experience in heavy civil construction, mining, or industrial equipment environments.Strong understanding of heavy yellow iron, maintenance programs, and equipment lifecycle planning.Experience leading mechanical and service teams.Familiarity with fleet management software (any system; ability to support a transition is a plus).Strong analytical, budgeting, and vendor management abilities.Collaborative leadership style with the ability to support multiple project teams.
What’s OfferedStable, long-term opportunity with a major heavy civil contractor.Supportive team, established equipment department, and strong internal resources.Well-structured role with a standard Monday–Friday schedule (minimal weekend emergency support).Opportunity to help modernize and improve fleet operations during a period of system transition.

Job description:Position SummaryThe Talent Acquisition & Development Manager will be the driving force behind our people strategy across the Ontario market. This role combines high-volume recruitment with comprehensive HR management and team development, ensuring we attract, retain, and grow top talent to support our franchise operations.You will oversee the full employee lifecycle—recruitment, onboarding, training, development, employee relations, compliance, and retention—while leveraging data, technology, and innovative practices to shape a high-performing, inclusive, and future-ready workforce.Key ResponsibilitiesTalent Acquisition & Recruitment (Primary Focus – 50-60%)Manage the full-cycle recruitment process for high-volume restaurant roles and management positions.Source candidates through multiple channels: LinkedIn, Indeed, referrals, community outreach, campus programs, and direct walk-ins.Develop and implement innovative recruitment strategies, including the integration of AI and automation tools to optimize efficiency.Conduct screening, interviewing, reference checks, and extend offers.Ensure a seamless onboarding experience that integrates new hires into the company culture and operations.Employee Development & TrainingAssess operational performance and identify training needs across franchise locations.Design and deliver training programs (classroom, digital, and on-the-job) tailored to operational excellence and leadership development.Develop training manuals, materials, and schedules; partner with external vendors when needed.Facilitate ongoing learning opportunities, including performance improvement sessions and leadership coaching.Track training effectiveness, employee performance, and development metrics.People & Culture / HR ManagementProvide proactive HR support aligned with organizational mission, vision, and values.Coach and support managers on performance management, conflict resolution, and employee engagement.Administer policies, benefits, and performance review programs.Ensure compliance with the Employment Standards Act (ESA), Human Rights Code, OH&S, and other relevant legislation.Manage employee relations, disciplinary processes, and offboarding procedures.Maintain accurate and confidential employee records and HR metrics.Immigration & Workforce ProgramsCollaborate with immigration consultants to support the Temporary Foreign Worker Program.Ensure compliance with immigration regulations, housing administration, and program reporting.Monitor changes to immigration and labor laws that impact recruitment and retention.Data, Analytics & ReportingLeverage Excel, HRIS, and reporting tools (e.g., Power BI) to track recruitment funnel, turnover, absenteeism, training participation, and performance data.Generate insights and dashboards to inform leadership decisions.Use data to refine strategies for talent acquisition, retention, and development.Culture & InclusionFoster an inclusive environment where every employee feels welcome, respected, and valued.Champion diversity, equity, and inclusion initiatives across the Ontario market.Actively contribute to building a positive culture that supports engagement, accountability, and growth.QualificationsEducation: Postgraduate Diploma or Master’s degree in Human Resources; CPHR designation (or working towards) an asset.Experience: Minimum 5+ years in HR, with at least 2 years in high-volume recruitment, ideally in QSR, retail, or hospitality.Knowledge:Strong understanding of ESA, OH&S, Human Rights Code, and related employment legislation.Knowledge of Canadian immigration processes (preferred).Technical Skills:Advanced proficiency in Microsoft Office Suite (particularly Excel: pivot tables, formulas, data analysis).Familiarity with HRIS, recruitment platforms, and data visualization tools (Power BI an asset).Comfort with emerging HR technologies, including AI integration.Soft Skills:Strong communication, interpersonal, and organizational abilities.Ability to coach, influence, and build trust with managers and employees.Adaptability and problem-solving in a fast-paced, multi-unit environment.Other Requirements:Full-time, in-office role based in Toronto, ON (Monday–Friday; flexibility for occasional Saturdays).Must have a valid driver’s license and access to a vehicle for travel within the Ontario market.Job Type: Full-timeSalary -$50,000 - $65,000 per year
Benefits:On-site parkingStore discountExperience:Human Resources : 3 years (required)High volume recruitment: 2 years (required)License/Certification:Driving License and access to vehicle (required)Work Location: In person

Job description:Position SummaryThe Talent Acquisition & Development Manager will be the driving force behind our people strategy across the Ontario market. This role combines high-volume recruitment with comprehensive HR management and team development, ensuring we attract, retain, and grow top talent to support our franchise operations.You will oversee the full employee lifecycle—recruitment, onboarding, training, development, employee relations, compliance, and retention—while leveraging data, technology, and innovative practices to shape a high-performing, inclusive, and future-ready workforce.Key ResponsibilitiesTalent Acquisition & Recruitment (Primary Focus – 50-60%)Manage the full-cycle recruitment process for high-volume restaurant roles and management positions.Source candidates through multiple channels: LinkedIn, Indeed, referrals, community outreach, campus programs, and direct walk-ins.Develop and implement innovative recruitment strategies, including the integration of AI and automation tools to optimize efficiency.Conduct screening, interviewing, reference checks, and extend offers.Ensure a seamless onboarding experience that integrates new hires into the company culture and operations.Employee Development & TrainingAssess operational performance and identify training needs across franchise locations.Design and deliver training programs (classroom, digital, and on-the-job) tailored to operational excellence and leadership development.Develop training manuals, materials, and schedules; partner with external vendors when needed.Facilitate ongoing learning opportunities, including performance improvement sessions and leadership coaching.Track training effectiveness, employee performance, and development metrics.People & Culture / HR ManagementProvide proactive HR support aligned with organizational mission, vision, and values.Coach and support managers on performance management, conflict resolution, and employee engagement.Administer policies, benefits, and performance review programs.Ensure compliance with the Employment Standards Act (ESA), Human Rights Code, OH&S, and other relevant legislation.Manage employee relations, disciplinary processes, and offboarding procedures.Maintain accurate and confidential employee records and HR metrics.Immigration & Workforce ProgramsCollaborate with immigration consultants to support the Temporary Foreign Worker Program.Ensure compliance with immigration regulations, housing administration, and program reporting.Monitor changes to immigration and labor laws that impact recruitment and retention.Data, Analytics & ReportingLeverage Excel, HRIS, and reporting tools (e.g., Power BI) to track recruitment funnel, turnover, absenteeism, training participation, and performance data.Generate insights and dashboards to inform leadership decisions.Use data to refine strategies for talent acquisition, retention, and development.Culture & InclusionFoster an inclusive environment where every employee feels welcome, respected, and valued.Champion diversity, equity, and inclusion initiatives across the Ontario market.Actively contribute to building a positive culture that supports engagement, accountability, and growth.QualificationsEducation: Postgraduate Diploma or Master’s degree in Human Resources; CPHR designation (or working towards) an asset.Experience: Minimum 5+ years in HR, with at least 2 years in high-volume recruitment, ideally in QSR, retail, or hospitality.Knowledge:Strong understanding of ESA, OH&S, Human Rights Code, and related employment legislation.Knowledge of Canadian immigration processes (preferred).Technical Skills:Advanced proficiency in Microsoft Office Suite (particularly Excel: pivot tables, formulas, data analysis).Familiarity with HRIS, recruitment platforms, and data visualization tools (Power BI an asset).Comfort with emerging HR technologies, including AI integration.Soft Skills:Strong communication, interpersonal, and organizational abilities.Ability to coach, influence, and build trust with managers and employees.Adaptability and problem-solving in a fast-paced, multi-unit environment.Other Requirements:Full-time, in-office role based in Toronto, ON (Monday–Friday; flexibility for occasional Saturdays).Must have a valid driver’s license and access to a vehicle for travel within the Ontario market.Job Type: Full-timeSalary -$50,000 - $65,000 per year
Benefits:On-site parkingStore discountExperience:Human Resources : 3 years (required)High volume recruitment: 2 years (required)License/Certification:Driving License and access to vehicle (required)Work Location: In person

REGIONAL PROPERTY MANAGER
About the Role:
The Regional Property Manager is responsible for overseeing all aspects of a residential portfolio in Toronto, including operations, financial performance, tenant relation, and team leadership. This role ensures efficient building operations, an excellent resident experience, and alignment with company policies. The Regional Property Manager will lead and support a team of property management professionals while collaborating closely with Leasing, Marketing, Asset Management and Corporate Operations.
At Fitzrovia, we pride ourselves on being an entrepreneurial and innovative organization, which makes this role well suited for a candidate looking to roll up their sleeves, wear multiple hats and contribute to all aspects of real estate investment and development.
As we are a highly collaborative team, the successful candidate will be required to be on-site full-time.
This posting is for an existing vacancy. The salary range for this position is $120,000 to $145,000, based on skills and experience. Our total rewards program recognizes performance, supports well-being, and encourages growth by offering paid vacation and personal days, comprehensive benefits, wellness and mental health resources, and a generous professional development allowance.
Fitzrovia uses AI-enabled tools to assist in screening and assessing applications. Final hiring decisions are made by Fitzrovia’s hiring team.
Responsibilities
Operations and Financial ManagementEnsuring the seamless operations of our community in a fast-paced environment, overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. Oversee preparation of annual operating plans for each property, collaborating with Property and Asset ManagementPrepare and manage operating budgets and long-range capital budgets in partnership with Property Managers, submitting to ownership for approval. Review monthly operating statements and variance reports, recommending adjustments to maximize revenue and control expenses. Liase with the Accounting team to ensure accurate financial reporting and compliance with established procedures.Conduct regular site visits, inspections and suite turnover reviews to ensure timely completion of work orders, readiness of suites and adherence to company standards. Work collectively with the Facilities Management and CapEx teams on the execution and ongoing management of mixed-use residential, commercial, and office properties.Guide the overall coordination of shared building systems, capital work, and operational integration across asset types within a dedicated region.
Resident Experience & Customer Service Deliver a 5-star living experience by way of exceptional customer service and constantly look for meaningful ways to enhance the resident living experience. Align with the building brand to enhance prospect and customer satisfaction to increase reputation, renewals, revenue, and profitability. Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
Team LeadershipMaintain effective on-site staff through interviewing, hiring, and coaching team, as necessary. Hire optimal candidates with an eye for detail who pay critical attention to their roles.Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, concierge, maintenance, and management personnel, to maximize their engagement and minimize turnover.Oversee all staff operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.Supervise day-to-day operations of entire on-site team, ensuring that all Fitzrovia policies and procedures are being followedInstilling, maintaining, and modeling the Fitzrovia mission to be a best-in-class property management company.Maintain positive relations with all community vendors, prospects, residents, and team members.
Administrative and ReportingApprove invoices and purchase requests within company policy. Audit residents’ files in accordance with company’s standardsEnsure all sites comply with company policies and identify opportunities to improve processes. Perform any other related duties as required or assigned.
Qualifications and Experiences: Minimum 5 years of management experience in property management or hospitality; residential property management experience an asset.Strong knowledge of the Residential Tenancies Act, provincial regulations and related legislationCPM, RPA or related real estate/property management certification an assetUndergraduate degree in business, hospitality or related field preferredProven leadership skills with the ability to coach, motivate and support teams.Excellent communication skills (verbal and written) and strong conflict resolution abilityHighly organized, detail-oriented, and able to manage competing priorities under pressure.Proficiency in Microsoft Office and property management software (Yardi experience preferred). Professional, self-motivated and committed to integrity and continuous growth.
Why Fitzrovia:
Fitzrovia is a vertically integrated development and asset manager focused on Class-A and vintage-style apartment buildings across the Greater Toronto Area (GTA) and Montreal. Fitzrovia provides best-in-class development, construction, property and asset management with a focus on design, active lifestyle management and exceptional customer service.
Fitzrovia partners with public institutions, pension funds and high net worth investors who have a bias towards long-term cash flow generating assets. The company is the largest developer of purpose-built rental apartments in Canada with over $9 billion of assets under management.
We focus on our people and our culture, and offer a competitive salary, benefits, and career development opportunities. Fitzrovia’s commitment to hospitality is at the core of our DNA. To learn more about Fitzrovia, our people and our properties, visit www.fitzrovia.ca.
Fitzrovia is an equal opportunity employer and is committed to creating an inclusive environment for all our employees. If you require reasonable accommodation during the recruitment process, please reach us at .

REGIONAL PROPERTY MANAGER
About the Role:
The Regional Property Manager is responsible for overseeing all aspects of a residential portfolio in Toronto, including operations, financial performance, tenant relation, and team leadership. This role ensures efficient building operations, an excellent resident experience, and alignment with company policies. The Regional Property Manager will lead and support a team of property management professionals while collaborating closely with Leasing, Marketing, Asset Management and Corporate Operations.
At Fitzrovia, we pride ourselves on being an entrepreneurial and innovative organization, which makes this role well suited for a candidate looking to roll up their sleeves, wear multiple hats and contribute to all aspects of real estate investment and development.
As we are a highly collaborative team, the successful candidate will be required to be on-site full-time.
This posting is for an existing vacancy. The salary range for this position is $120,000 to $145,000, based on skills and experience. Our total rewards program recognizes performance, supports well-being, and encourages growth by offering paid vacation and personal days, comprehensive benefits, wellness and mental health resources, and a generous professional development allowance.
Fitzrovia uses AI-enabled tools to assist in screening and assessing applications. Final hiring decisions are made by Fitzrovia’s hiring team.
Responsibilities
Operations and Financial ManagementEnsuring the seamless operations of our community in a fast-paced environment, overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. Oversee preparation of annual operating plans for each property, collaborating with Property and Asset ManagementPrepare and manage operating budgets and long-range capital budgets in partnership with Property Managers, submitting to ownership for approval. Review monthly operating statements and variance reports, recommending adjustments to maximize revenue and control expenses. Liase with the Accounting team to ensure accurate financial reporting and compliance with established procedures.Conduct regular site visits, inspections and suite turnover reviews to ensure timely completion of work orders, readiness of suites and adherence to company standards. Work collectively with the Facilities Management and CapEx teams on the execution and ongoing management of mixed-use residential, commercial, and office properties.Guide the overall coordination of shared building systems, capital work, and operational integration across asset types within a dedicated region.
Resident Experience & Customer Service Deliver a 5-star living experience by way of exceptional customer service and constantly look for meaningful ways to enhance the resident living experience. Align with the building brand to enhance prospect and customer satisfaction to increase reputation, renewals, revenue, and profitability. Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
Team LeadershipMaintain effective on-site staff through interviewing, hiring, and coaching team, as necessary. Hire optimal candidates with an eye for detail who pay critical attention to their roles.Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, concierge, maintenance, and management personnel, to maximize their engagement and minimize turnover.Oversee all staff operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.Supervise day-to-day operations of entire on-site team, ensuring that all Fitzrovia policies and procedures are being followedInstilling, maintaining, and modeling the Fitzrovia mission to be a best-in-class property management company.Maintain positive relations with all community vendors, prospects, residents, and team members.
Administrative and ReportingApprove invoices and purchase requests within company policy. Audit residents’ files in accordance with company’s standardsEnsure all sites comply with company policies and identify opportunities to improve processes. Perform any other related duties as required or assigned.
Qualifications and Experiences: Minimum 5 years of management experience in property management or hospitality; residential property management experience an asset.Strong knowledge of the Residential Tenancies Act, provincial regulations and related legislationCPM, RPA or related real estate/property management certification an assetUndergraduate degree in business, hospitality or related field preferredProven leadership skills with the ability to coach, motivate and support teams.Excellent communication skills (verbal and written) and strong conflict resolution abilityHighly organized, detail-oriented, and able to manage competing priorities under pressure.Proficiency in Microsoft Office and property management software (Yardi experience preferred). Professional, self-motivated and committed to integrity and continuous growth.
Why Fitzrovia:
Fitzrovia is a vertically integrated development and asset manager focused on Class-A and vintage-style apartment buildings across the Greater Toronto Area (GTA) and Montreal. Fitzrovia provides best-in-class development, construction, property and asset management with a focus on design, active lifestyle management and exceptional customer service.
Fitzrovia partners with public institutions, pension funds and high net worth investors who have a bias towards long-term cash flow generating assets. The company is the largest developer of purpose-built rental apartments in Canada with over $9 billion of assets under management.
We focus on our people and our culture, and offer a competitive salary, benefits, and career development opportunities. Fitzrovia’s commitment to hospitality is at the core of our DNA. To learn more about Fitzrovia, our people and our properties, visit www.fitzrovia.ca.
Fitzrovia is an equal opportunity employer and is committed to creating an inclusive environment for all our employees. If you require reasonable accommodation during the recruitment process, please reach us at .

We’re partnering with a fast-growing Canadian infrastructure group that is expanding its overhead distribution design practice across Western Canada. This is not a “heads-down technical” role. It’s a leadership opportunity for someone who enjoys building teams, developing people, and creating the structure that helps strong designers thrive.
If you’re someone who likes to drive the bus -- set direction, remove obstacles, and create a healthy, high-performing environment -- this could be a strong fit.
The OpportunityYou’ll lead a team of 10+ designers and focus on:Coaching, mentoring, and developing talentRunning effective 1:1s and performance conversationsClarifying roles, expectations, and workflowsPlanning and resourcing projects to keep work moving smoothlyRemoving blockers and supporting deliveryImproving onboarding, training, and retentionCreating a culture of accountability, ownership, and psychological safety
You’ll partner with technical experts to ensure quality standards are met — but you won’t be the one doing all the design work. This is about leadership, alignment, and momentum.
What Success Looks LikeWithin your first year, you’ll have:Built strong trust across your teamCreated clear structure and rhythm in how work flowsReduced rework and improved delivery predictabilityStrengthened engagement and retentionElevated the client experience through better communication and coordination
What We’re Looking ForExperience leading teams (formal manager or strong senior lead)Comfortable having real conversations: feedback, accountability, performance supportOrganized, proactive, and calm under shifting prioritiesBackground in utility, infrastructure, or related industriesFamiliarity with overhead distribution environments (technical depth is helpful, but this role is about leadership first)
If you’ve worked around pole line/overhead distribution projects and understand the ecosystem, that’s enough — you don’t need to be the top technical specialist in the room.
Why People Like Working HereStrong, collaborative culture -- low ego, high ownershipLeadership that empowers managers to leadHybrid work modelCompetitive compensation + performance incentivesComprehensive benefits (health, RRSP match, learning budget, wellness support)Real opportunity to grow as the practice expands
This is a chance to step into a meaningful leadership seat within a company that values structure, clarity, and people development just as much as project delivery.
Compensation & BenefitsThe role offers a competitive salary in the range of $110,000 - $125,000 depending on skills and experience, along with a comprehensive extended health and dental plan. Employees enjoy paid vacation, sick time, and statutory holidays. This offering is complemented by strong leadership exposure, the opportunity to mentor others, and the chance to take on increasingly senior responsibilities within a collaborative and growing team.
How to ApplyInterested candidates are encouraged to submit their resume in Word format via this posting or email .
Torus and our clients are equal opportunity employers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

We’re partnering with a fast-growing Canadian infrastructure group that is expanding its overhead distribution design practice across Western Canada. This is not a “heads-down technical” role. It’s a leadership opportunity for someone who enjoys building teams, developing people, and creating the structure that helps strong designers thrive.
If you’re someone who likes to drive the bus -- set direction, remove obstacles, and create a healthy, high-performing environment -- this could be a strong fit.
The OpportunityYou’ll lead a team of 10+ designers and focus on:Coaching, mentoring, and developing talentRunning effective 1:1s and performance conversationsClarifying roles, expectations, and workflowsPlanning and resourcing projects to keep work moving smoothlyRemoving blockers and supporting deliveryImproving onboarding, training, and retentionCreating a culture of accountability, ownership, and psychological safety
You’ll partner with technical experts to ensure quality standards are met — but you won’t be the one doing all the design work. This is about leadership, alignment, and momentum.
What Success Looks LikeWithin your first year, you’ll have:Built strong trust across your teamCreated clear structure and rhythm in how work flowsReduced rework and improved delivery predictabilityStrengthened engagement and retentionElevated the client experience through better communication and coordination
What We’re Looking ForExperience leading teams (formal manager or strong senior lead)Comfortable having real conversations: feedback, accountability, performance supportOrganized, proactive, and calm under shifting prioritiesBackground in utility, infrastructure, or related industriesFamiliarity with overhead distribution environments (technical depth is helpful, but this role is about leadership first)
If you’ve worked around pole line/overhead distribution projects and understand the ecosystem, that’s enough — you don’t need to be the top technical specialist in the room.
Why People Like Working HereStrong, collaborative culture -- low ego, high ownershipLeadership that empowers managers to leadHybrid work modelCompetitive compensation + performance incentivesComprehensive benefits (health, RRSP match, learning budget, wellness support)Real opportunity to grow as the practice expands
This is a chance to step into a meaningful leadership seat within a company that values structure, clarity, and people development just as much as project delivery.
Compensation & BenefitsThe role offers a competitive salary in the range of $110,000 - $125,000 depending on skills and experience, along with a comprehensive extended health and dental plan. Employees enjoy paid vacation, sick time, and statutory holidays. This offering is complemented by strong leadership exposure, the opportunity to mentor others, and the chance to take on increasingly senior responsibilities within a collaborative and growing team.
How to ApplyInterested candidates are encouraged to submit their resume in Word format via this posting or email .
Torus and our clients are equal opportunity employers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Le ou la directeur(trice) général(e) est responsable de la gestion et de la supervision des opérations quotidiennes du restaurant. Il ou elle veille à offrir une expérience client de grande qualité, à assurer l’efficacité opérationnelle et à optimiser la performance de l’équipe.
Ce poste comprend la gestion des ressources humaines, le suivi des résultats financiers, le respect des normes de salubrité et de sécurité alimentaire du Québec, ainsi que le maintien d’un service à la clientèle exemplaire.
Responsabilités
Gestion des opérationsAssurer le bon fonctionnement des opérations quotidiennes, incluant les procédures d’ouverture et de fermeture.Planifier les horaires de travail afin d’assurer une dotation adéquate et un service de qualité.Superviser les activités de la salle à manger, de la cuisine et du bar afin d’assurer une coordination efficace entre les équipes.Identifier, gérer et résoudre rapidement les enjeux opérationnels.
Gestion financièreSuivre les indicateurs financiers clés : chiffre d’affaires, coûts de main-d’œuvre, coûts des boissons et autres dépenses d’exploitation.Élaborer et gérer les budgets, prévisions et rapports financiers.Mettre en place des stratégies de contrôle des coûts et identifier des occasions d’améliorer la rentabilité.
Gestion et développement du personnelRecruter, former et encadrer les gestionnaires et les employés, en assurant une intégration efficace et un développement continu.Effectuer des évaluations de rendement, fournir de la rétroaction et établir des plans de développement.Préparer les horaires de travail et assurer une présence adéquate lors des périodes achalandées.
Expérience clientÉtablir les standards de service à la clientèle et veiller à leur application par l’ensemble de l’équipe.Interagir avec la clientèle afin de recueillir les commentaires, gérer les plaintes et bonifier l’expérience globale.Surveiller et répondre aux avis et commentaires des clients sur les différentes plateformes afin de préserver la réputation du restaurant.
Conformité et sécuritéAssurer le respect des normes de santé, de sécurité et de salubrité alimentaire en vigueur au Québec (MAPAQ, CNESST).Veiller au respect des règles liées au service des boissons alcoolisées (RACJ).Gérer les permis, certifications et inspections afin de maintenir l’établissement conforme.
Gestion des stocks et fournisseursGérer les inventaires, effectuer les commandes et maintenir des niveaux de stock appropriés tout en réduisant le gaspillage.Effectuer des audits d’inventaire réguliers et mettre en place des pratiques de gestion des pertes.
Planification stratégiqueSe tenir informé(e) des tendances de l’industrie de la restauration et adapter les stratégies du restaurant en conséquence.
ExigencesMinimum de 3 ans d’expérience en gestion de restaurant ou dans un poste similaire.Expérience démontrée en leadership et en gestion d’équipe.Excellentes aptitudes en service à la clientèle et orientation vers l’expérience client.Bonne connaissance des opérations de restauration, de la gestion financière et du contrôle des coûts.Connaissance des normes de salubrité alimentaire (MAPAQ).Maîtrise des systèmes de point de vente (POS) et des logiciels de gestion de restaurant.Capacité à travailler dans un environnement dynamique et sous pression.Excellentes habiletés organisationnelles et capacité à gérer plusieurs dossiers simultanément.Disponibilité pour travailler de soir, de fin de semaine et les jours fériés.La connaissance de l’anglais est requise afin d’assurer le service auprès d’une clientèle diversifiée comprenant une proportion importante de clients anglophones. Conformément à la Charte de la langue française, toute exigence linguistique est liée aux besoins réels du poste et aux tâches à accomplir.
+ + + + + +
The General Manager is responsible for overseeing the day-to-day operations of the restaurant, ensuring a high level of guest satisfaction, operational efficiency, and staff performance.
This role involves managing personnel, handling financial performance, maintaining compliance with food safety and hygiene regulations, and ensuring an excellent customer experience.
Responsibilities
Operational OversightEnsure smooth operation of daily restaurant activities, including opening and closing procedures.Oversee scheduling to ensure optimal staffing levels for service quality.Oversee the dining room, kitchen, and bar areas to ensure seamless coordination among departments.Address and troubleshoot operational issues promptly.
Financial ManagementMonitor key financials: revenue, labor costs, alcohol/wine costs, and other operating expenses.Prepare and manage budgets, forecasts, and financial reports.Implement cost-control strategies and identify opportunities to maximize profitability.
Staff Management and DevelopmentHire, train, and develop management and staff ensuring proper onboarding and continuous development.Conduct regular performance reviews, provide feedback, and create development plans.Create work schedules and ensure adequate staffing during peak hours.
Customer ExperienceSet the standard for guest service quality and ensure all team members follow it.Interact with guests to gather feedback, address complaints, and enhance the dining experience.Monitor and respond to reviews and guest feedback on platforms to maintain the restaurant's reputation.
Compliance and SafetyEnsure compliance with health, safety, and sanitation regulations.Maintain standards for alcohol service and food handling.Manage certifications, licenses, and inspections to keep the restaurant in good standing.
Inventory and Vendor RelationsManage inventory, order supplies, and ensure stock levels meet demand while minimizing waste.Conduct regular audits of inventory and implement waste-reduction practices.
Strategic PlanningStay updated on industry trends to adapt the restaurant’s approach to the changing market.
QualificationsProven experience as a Restaurant Manager or similar role in the hospitality industry.Strong leadership and team management skills.Excellent customer service skills and a guest-oriented mindset.Strong understanding of restaurant operations, financial management, and cost control.Knowledge of food safety and sanitation regulations.Proficiency in POS systems and restaurant management software.Excellent problem-solving and decision-making skills.Ability to work in a fast-paced, high-pressure environment.Strong organizational and multitasking abilities.
SkillsMinimum of 3 years of experience in restaurant management or similar role.Food Safety Certification (e.g., Mapaq) is a plus.Flexibility to work evenings, weekends, and holidays as required.Bilingual for smooth communication with the clients.

Le ou la directeur(trice) général(e) est responsable de la gestion et de la supervision des opérations quotidiennes du restaurant. Il ou elle veille à offrir une expérience client de grande qualité, à assurer l’efficacité opérationnelle et à optimiser la performance de l’équipe.
Ce poste comprend la gestion des ressources humaines, le suivi des résultats financiers, le respect des normes de salubrité et de sécurité alimentaire du Québec, ainsi que le maintien d’un service à la clientèle exemplaire.
Responsabilités
Gestion des opérationsAssurer le bon fonctionnement des opérations quotidiennes, incluant les procédures d’ouverture et de fermeture.Planifier les horaires de travail afin d’assurer une dotation adéquate et un service de qualité.Superviser les activités de la salle à manger, de la cuisine et du bar afin d’assurer une coordination efficace entre les équipes.Identifier, gérer et résoudre rapidement les enjeux opérationnels.
Gestion financièreSuivre les indicateurs financiers clés : chiffre d’affaires, coûts de main-d’œuvre, coûts des boissons et autres dépenses d’exploitation.Élaborer et gérer les budgets, prévisions et rapports financiers.Mettre en place des stratégies de contrôle des coûts et identifier des occasions d’améliorer la rentabilité.
Gestion et développement du personnelRecruter, former et encadrer les gestionnaires et les employés, en assurant une intégration efficace et un développement continu.Effectuer des évaluations de rendement, fournir de la rétroaction et établir des plans de développement.Préparer les horaires de travail et assurer une présence adéquate lors des périodes achalandées.
Expérience clientÉtablir les standards de service à la clientèle et veiller à leur application par l’ensemble de l’équipe.Interagir avec la clientèle afin de recueillir les commentaires, gérer les plaintes et bonifier l’expérience globale.Surveiller et répondre aux avis et commentaires des clients sur les différentes plateformes afin de préserver la réputation du restaurant.
Conformité et sécuritéAssurer le respect des normes de santé, de sécurité et de salubrité alimentaire en vigueur au Québec (MAPAQ, CNESST).Veiller au respect des règles liées au service des boissons alcoolisées (RACJ).Gérer les permis, certifications et inspections afin de maintenir l’établissement conforme.
Gestion des stocks et fournisseursGérer les inventaires, effectuer les commandes et maintenir des niveaux de stock appropriés tout en réduisant le gaspillage.Effectuer des audits d’inventaire réguliers et mettre en place des pratiques de gestion des pertes.
Planification stratégiqueSe tenir informé(e) des tendances de l’industrie de la restauration et adapter les stratégies du restaurant en conséquence.
ExigencesMinimum de 3 ans d’expérience en gestion de restaurant ou dans un poste similaire.Expérience démontrée en leadership et en gestion d’équipe.Excellentes aptitudes en service à la clientèle et orientation vers l’expérience client.Bonne connaissance des opérations de restauration, de la gestion financière et du contrôle des coûts.Connaissance des normes de salubrité alimentaire (MAPAQ).Maîtrise des systèmes de point de vente (POS) et des logiciels de gestion de restaurant.Capacité à travailler dans un environnement dynamique et sous pression.Excellentes habiletés organisationnelles et capacité à gérer plusieurs dossiers simultanément.Disponibilité pour travailler de soir, de fin de semaine et les jours fériés.La connaissance de l’anglais est requise afin d’assurer le service auprès d’une clientèle diversifiée comprenant une proportion importante de clients anglophones. Conformément à la Charte de la langue française, toute exigence linguistique est liée aux besoins réels du poste et aux tâches à accomplir.
+ + + + + +
The General Manager is responsible for overseeing the day-to-day operations of the restaurant, ensuring a high level of guest satisfaction, operational efficiency, and staff performance.
This role involves managing personnel, handling financial performance, maintaining compliance with food safety and hygiene regulations, and ensuring an excellent customer experience.
Responsibilities
Operational OversightEnsure smooth operation of daily restaurant activities, including opening and closing procedures.Oversee scheduling to ensure optimal staffing levels for service quality.Oversee the dining room, kitchen, and bar areas to ensure seamless coordination among departments.Address and troubleshoot operational issues promptly.
Financial ManagementMonitor key financials: revenue, labor costs, alcohol/wine costs, and other operating expenses.Prepare and manage budgets, forecasts, and financial reports.Implement cost-control strategies and identify opportunities to maximize profitability.
Staff Management and DevelopmentHire, train, and develop management and staff ensuring proper onboarding and continuous development.Conduct regular performance reviews, provide feedback, and create development plans.Create work schedules and ensure adequate staffing during peak hours.
Customer ExperienceSet the standard for guest service quality and ensure all team members follow it.Interact with guests to gather feedback, address complaints, and enhance the dining experience.Monitor and respond to reviews and guest feedback on platforms to maintain the restaurant's reputation.
Compliance and SafetyEnsure compliance with health, safety, and sanitation regulations.Maintain standards for alcohol service and food handling.Manage certifications, licenses, and inspections to keep the restaurant in good standing.
Inventory and Vendor RelationsManage inventory, order supplies, and ensure stock levels meet demand while minimizing waste.Conduct regular audits of inventory and implement waste-reduction practices.
Strategic PlanningStay updated on industry trends to adapt the restaurant’s approach to the changing market.
QualificationsProven experience as a Restaurant Manager or similar role in the hospitality industry.Strong leadership and team management skills.Excellent customer service skills and a guest-oriented mindset.Strong understanding of restaurant operations, financial management, and cost control.Knowledge of food safety and sanitation regulations.Proficiency in POS systems and restaurant management software.Excellent problem-solving and decision-making skills.Ability to work in a fast-paced, high-pressure environment.Strong organizational and multitasking abilities.
SkillsMinimum of 3 years of experience in restaurant management or similar role.Food Safety Certification (e.g., Mapaq) is a plus.Flexibility to work evenings, weekends, and holidays as required.Bilingual for smooth communication with the clients.

Le ou la directeur(trice) général(e) est responsable de la gestion et de la supervision des opérations quotidiennes du restaurant. Il ou elle veille à offrir une expérience client de grande qualité, à assurer l’efficacité opérationnelle et à optimiser la performance de l’équipe.
Ce poste comprend la gestion des ressources humaines, le suivi des résultats financiers, le respect des normes de salubrité et de sécurité alimentaire du Québec, ainsi que le maintien d’un service à la clientèle exemplaire.
Responsabilités
Gestion des opérationsAssurer le bon fonctionnement des opérations quotidiennes, incluant les procédures d’ouverture et de fermeture.Planifier les horaires de travail afin d’assurer une dotation adéquate et un service de qualité.Superviser les activités de la salle à manger, de la cuisine et du bar afin d’assurer une coordination efficace entre les équipes.Identifier, gérer et résoudre rapidement les enjeux opérationnels.
Gestion financièreSuivre les indicateurs financiers clés : chiffre d’affaires, coûts de main-d’œuvre, coûts des boissons et autres dépenses d’exploitation.Élaborer et gérer les budgets, prévisions et rapports financiers.Mettre en place des stratégies de contrôle des coûts et identifier des occasions d’améliorer la rentabilité.
Gestion et développement du personnelRecruter, former et encadrer les gestionnaires et les employés, en assurant une intégration efficace et un développement continu.Effectuer des évaluations de rendement, fournir de la rétroaction et établir des plans de développement.Préparer les horaires de travail et assurer une présence adéquate lors des périodes achalandées.
Expérience clientÉtablir les standards de service à la clientèle et veiller à leur application par l’ensemble de l’équipe.Interagir avec la clientèle afin de recueillir les commentaires, gérer les plaintes et bonifier l’expérience globale.Surveiller et répondre aux avis et commentaires des clients sur les différentes plateformes afin de préserver la réputation du restaurant.
Conformité et sécuritéAssurer le respect des normes de santé, de sécurité et de salubrité alimentaire en vigueur au Québec (MAPAQ, CNESST).Veiller au respect des règles liées au service des boissons alcoolisées (RACJ).Gérer les permis, certifications et inspections afin de maintenir l’établissement conforme.
Gestion des stocks et fournisseursGérer les inventaires, effectuer les commandes et maintenir des niveaux de stock appropriés tout en réduisant le gaspillage.Effectuer des audits d’inventaire réguliers et mettre en place des pratiques de gestion des pertes.
Planification stratégiqueSe tenir informé(e) des tendances de l’industrie de la restauration et adapter les stratégies du restaurant en conséquence.
ExigencesMinimum de 3 ans d’expérience en gestion de restaurant ou dans un poste similaire.Expérience démontrée en leadership et en gestion d’équipe.Excellentes aptitudes en service à la clientèle et orientation vers l’expérience client.Bonne connaissance des opérations de restauration, de la gestion financière et du contrôle des coûts.Connaissance des normes de salubrité alimentaire (MAPAQ).Maîtrise des systèmes de point de vente (POS) et des logiciels de gestion de restaurant.Capacité à travailler dans un environnement dynamique et sous pression.Excellentes habiletés organisationnelles et capacité à gérer plusieurs dossiers simultanément.Disponibilité pour travailler de soir, de fin de semaine et les jours fériés.La connaissance de l’anglais est requise afin d’assurer le service auprès d’une clientèle diversifiée comprenant une proportion importante de clients anglophones. Conformément à la Charte de la langue française, toute exigence linguistique est liée aux besoins réels du poste et aux tâches à accomplir.
+ + + + + +
The General Manager is responsible for overseeing the day-to-day operations of the restaurant, ensuring a high level of guest satisfaction, operational efficiency, and staff performance.
This role involves managing personnel, handling financial performance, maintaining compliance with food safety and hygiene regulations, and ensuring an excellent customer experience.
Responsibilities
Operational OversightEnsure smooth operation of daily restaurant activities, including opening and closing procedures.Oversee scheduling to ensure optimal staffing levels for service quality.Oversee the dining room, kitchen, and bar areas to ensure seamless coordination among departments.Address and troubleshoot operational issues promptly.
Financial ManagementMonitor key financials: revenue, labor costs, alcohol/wine costs, and other operating expenses.Prepare and manage budgets, forecasts, and financial reports.Implement cost-control strategies and identify opportunities to maximize profitability.
Staff Management and DevelopmentHire, train, and develop management and staff ensuring proper onboarding and continuous development.Conduct regular performance reviews, provide feedback, and create development plans.Create work schedules and ensure adequate staffing during peak hours.
Customer ExperienceSet the standard for guest service quality and ensure all team members follow it.Interact with guests to gather feedback, address complaints, and enhance the dining experience.Monitor and respond to reviews and guest feedback on platforms to maintain the restaurant's reputation.
Compliance and SafetyEnsure compliance with health, safety, and sanitation regulations.Maintain standards for alcohol service and food handling.Manage certifications, licenses, and inspections to keep the restaurant in good standing.
Inventory and Vendor RelationsManage inventory, order supplies, and ensure stock levels meet demand while minimizing waste.Conduct regular audits of inventory and implement waste-reduction practices.
Strategic PlanningStay updated on industry trends to adapt the restaurant’s approach to the changing market.
QualificationsProven experience as a Restaurant Manager or similar role in the hospitality industry.Strong leadership and team management skills.Excellent customer service skills and a guest-oriented mindset.Strong understanding of restaurant operations, financial management, and cost control.Knowledge of food safety and sanitation regulations.Proficiency in POS systems and restaurant management software.Excellent problem-solving and decision-making skills.Ability to work in a fast-paced, high-pressure environment.Strong organizational and multitasking abilities.
SkillsMinimum of 3 years of experience in restaurant management or similar role.Food Safety Certification (e.g., Mapaq) is a plus.Flexibility to work evenings, weekends, and holidays as required.Bilingual for smooth communication with the clients.

Tu es reconnu(e) pour ton sens de l’organisation, ta rigueur et ta capacité à garder le cap, même quand les échéanciers se resserrent? Tu carbures aux défis, à la coordination de multiples intervenants et à la concrétisation de projets d’envergure? Tu es peut-être notre candidat(e) idéal(e) ! En tant que chargé(e) de projets chez Coffrages Synergy, tu joueras un rôle clé dans la réalisation de projets de construction structurants, en assurant la coordination efficace des ressources, des échéanciers et des communications. Ta mission consistera à piloter les différentes étapes des projets, de la planification à la livraison, tout en veillant à la qualité, à la sécurité et à la rentabilité. Tu seras un point de contact central entre le chantier, le bureau et les différents intervenants, contribuant activement à l’atteinte des objectifs de performance et à la satisfaction des clients. Ce que tu gagnes si tu te joins à notre équipe:La chance de faire partie d’une équipe ULTRA dynamique et à l’écoute de tes besoins;Un salaire compétitif et une multitude de possibilités d'avancement selon TES intérêts; Des formations à volonté grâce à notre application mobile; Des événements d'équipe et des programmes de santé et de mieux-être;
C’est bien beau tout ça, mais une journée de travail en tant que chargé(e) de projets, c’est quoi?Faire le suivi et documenter les journaux de chantier;Faire le suivi et mettre à jour les échéanciers (avec le logiciel MS Project); Participer à la planification du besoin de main-d'oeuvre nécessaire au chantier; Mettre à jour les directives de changement; Communiquer avec les divers intervenants du projets; Prendre connaissance des documents contractuels du projet; Effectuer la lecture de plan et devis; Assurer la communication et le transfert de la documentation entre le chantier et le bureau; Faire des suivis de qualité et de la surveillance sur le chantier; Toutes autres tâches connexes.
Ce dont tu auras besoin : Connaissance du milieu de la construction, plus spécifiquement le coffrage (un atout); Bonne maîtrise de la suite Microsoft - Office; Détenir un permis de conduire valide; Entregent et facilité à établir de bonnes relations; Dynamisme et leadership. Une seule rencontre avec nous et tu seras charmé(e)!______________________________________________________
Are you known for your organizational skills, attention to detail, and ability to stay focused even when deadlines tighten? Do you thrive on challengers, coordinating multiple stakeholders, and bringing large-scale projects to life? You might be our ideal candidate! As a Projects Manager at Coffrages Synergy, you'll play a key role in delivering major construction projects by ensuring effective coordination of resources, timelines, and communications. Your mission will be to lead the various phases of projects - from planning to delivery - while ensuring quality, safety, and profitability. You'll be a central point of contact between the construction site, the office, and all stakeholders, actively contributing to performance goals and client satisfaction. What you'll gain by joining our team : The chance to be part of an ULTRA dynamic team that listens to your needs A competitive salary and plenty of opportunities for advancement bases on YOUR interests Unlimited training through our mobile appTeam events and health & wellness programs
Sounds great, but what does a typical day as a Projects Manager look like? Track and document site journals Monitor dans update schedules (using MS Project) Participate in workforce planning for the site Update change directives Communicate with various project stakeholders Review project contractual documents Read plans and specifications Ensure communication and documentation flow between the site and the office Conduct quality follow-ups and site supervision Perform other related tasks
What you'll need : Knowledge of the construction industry, especially formwork (an asset) Strong proficiency in Microsoft Office Suite A valid driver's license Strong interpersonal skills and ability to build good relationships General health and safety training for construction sites Dynamism and leadership
One meeting with us and you'll be won over!

Tu es reconnu(e) pour ton sens de l’organisation, ta rigueur et ta capacité à garder le cap, même quand les échéanciers se resserrent? Tu carbures aux défis, à la coordination de multiples intervenants et à la concrétisation de projets d’envergure? Tu es peut-être notre candidat(e) idéal(e) ! En tant que chargé(e) de projets chez Coffrages Synergy, tu joueras un rôle clé dans la réalisation de projets de construction structurants, en assurant la coordination efficace des ressources, des échéanciers et des communications. Ta mission consistera à piloter les différentes étapes des projets, de la planification à la livraison, tout en veillant à la qualité, à la sécurité et à la rentabilité. Tu seras un point de contact central entre le chantier, le bureau et les différents intervenants, contribuant activement à l’atteinte des objectifs de performance et à la satisfaction des clients. Ce que tu gagnes si tu te joins à notre équipe:La chance de faire partie d’une équipe ULTRA dynamique et à l’écoute de tes besoins;Un salaire compétitif et une multitude de possibilités d'avancement selon TES intérêts; Des formations à volonté grâce à notre application mobile; Des événements d'équipe et des programmes de santé et de mieux-être;
C’est bien beau tout ça, mais une journée de travail en tant que chargé(e) de projets, c’est quoi?Faire le suivi et documenter les journaux de chantier;Faire le suivi et mettre à jour les échéanciers (avec le logiciel MS Project); Participer à la planification du besoin de main-d'oeuvre nécessaire au chantier; Mettre à jour les directives de changement; Communiquer avec les divers intervenants du projets; Prendre connaissance des documents contractuels du projet; Effectuer la lecture de plan et devis; Assurer la communication et le transfert de la documentation entre le chantier et le bureau; Faire des suivis de qualité et de la surveillance sur le chantier; Toutes autres tâches connexes.
Ce dont tu auras besoin : Connaissance du milieu de la construction, plus spécifiquement le coffrage (un atout); Bonne maîtrise de la suite Microsoft - Office; Détenir un permis de conduire valide; Entregent et facilité à établir de bonnes relations; Dynamisme et leadership. Une seule rencontre avec nous et tu seras charmé(e)!______________________________________________________
Are you known for your organizational skills, attention to detail, and ability to stay focused even when deadlines tighten? Do you thrive on challengers, coordinating multiple stakeholders, and bringing large-scale projects to life? You might be our ideal candidate! As a Projects Manager at Coffrages Synergy, you'll play a key role in delivering major construction projects by ensuring effective coordination of resources, timelines, and communications. Your mission will be to lead the various phases of projects - from planning to delivery - while ensuring quality, safety, and profitability. You'll be a central point of contact between the construction site, the office, and all stakeholders, actively contributing to performance goals and client satisfaction. What you'll gain by joining our team : The chance to be part of an ULTRA dynamic team that listens to your needs A competitive salary and plenty of opportunities for advancement bases on YOUR interests Unlimited training through our mobile appTeam events and health & wellness programs
Sounds great, but what does a typical day as a Projects Manager look like? Track and document site journals Monitor dans update schedules (using MS Project) Participate in workforce planning for the site Update change directives Communicate with various project stakeholders Review project contractual documents Read plans and specifications Ensure communication and documentation flow between the site and the office Conduct quality follow-ups and site supervision Perform other related tasks
What you'll need : Knowledge of the construction industry, especially formwork (an asset) Strong proficiency in Microsoft Office Suite A valid driver's license Strong interpersonal skills and ability to build good relationships General health and safety training for construction sites Dynamism and leadership
One meeting with us and you'll be won over!

Bilingual Claim ManagerLocation: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal
The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.
Empire Life is looking to hire a Bilingual Claim Manager to join our Group Operations team! We are actively seeking candidates to fill a current, open position.
Why pursue this opportunityImpactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.
What you’ll be working onInvestigate, evaluate and determine eligibility for initial and ongoing payment claims based on medical information, job requirements, non-medical factors, contract terms and department/industry protocols within established service standards Manage active claims duration by utilizing best practices Interview claimants and employers through telephone interviewsBased on department standards, ensure proactive and timely communication with our customers regarding claim status and developmentsFormulate and implement a detailed case management plan on each file with a focus on a timely, sustainable and safe return to work; interact with and appropriately challenge treating physicians and employers; make referrals for independent medical assessments and third party organizationsCollaborate with in-house return to work facilitators to design and monitor return to work programsCollaborate with team members to exchange ideas, gather information and offer solutions on claims Accountable for positive file resolution and appropriate outcomes
What we’re looking for you to haveBilingualism in French and English is required2+ years work experience in disability claim managementKnowledge of medical terminology and Disability Management best practices/protocolsKnowledge of relevant provincial employment legislation and legal requirements Strong experience with word processing, spreadsheets, email, internet and database softwareCompletion of a post-secondary courses in kinesiology, anatomy, biology, life sciences or rehabilitationWell-developed verbal/written communication and interpersonal skillsWell-developed customer relations skillsAbility to work independently and as a collaborative team member Ability to prioritize and balance multiple tasks Ability to analyze, evaluate, negotiate, make decisions and resolve problemsAbility to apply policy terms and adjudication guidelines LOMA 280, 290, HIAA, CEBS - GBA are assetsIf you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Beyond the salaryFor permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:Hybrid work modelCompetitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributions, for non sales positionsAccess to learning & development programs, and education/tuition reimbursement (role dependent), to support your professional growth and career advancement.Competitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit https://www.empire.ca/workatempire.
Get to know usEmpire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process.
We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .

Bilingual Claim ManagerLocation: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal
The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.
Empire Life is looking to hire a Bilingual Claim Manager to join our Group Operations team! We are actively seeking candidates to fill a current, open position.
Why pursue this opportunityImpactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.
What you’ll be working onInvestigate, evaluate and determine eligibility for initial and ongoing payment claims based on medical information, job requirements, non-medical factors, contract terms and department/industry protocols within established service standards Manage active claims duration by utilizing best practices Interview claimants and employers through telephone interviewsBased on department standards, ensure proactive and timely communication with our customers regarding claim status and developmentsFormulate and implement a detailed case management plan on each file with a focus on a timely, sustainable and safe return to work; interact with and appropriately challenge treating physicians and employers; make referrals for independent medical assessments and third party organizationsCollaborate with in-house return to work facilitators to design and monitor return to work programsCollaborate with team members to exchange ideas, gather information and offer solutions on claims Accountable for positive file resolution and appropriate outcomes
What we’re looking for you to haveBilingualism in French and English is required2+ years work experience in disability claim managementKnowledge of medical terminology and Disability Management best practices/protocolsKnowledge of relevant provincial employment legislation and legal requirements Strong experience with word processing, spreadsheets, email, internet and database softwareCompletion of a post-secondary courses in kinesiology, anatomy, biology, life sciences or rehabilitationWell-developed verbal/written communication and interpersonal skillsWell-developed customer relations skillsAbility to work independently and as a collaborative team member Ability to prioritize and balance multiple tasks Ability to analyze, evaluate, negotiate, make decisions and resolve problemsAbility to apply policy terms and adjudication guidelines LOMA 280, 290, HIAA, CEBS - GBA are assetsIf you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Beyond the salaryFor permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:Hybrid work modelCompetitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributions, for non sales positionsAccess to learning & development programs, and education/tuition reimbursement (role dependent), to support your professional growth and career advancement.Competitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit https://www.empire.ca/workatempire.
Get to know usEmpire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process.
We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .

Bilingual Claim ManagerLocation: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal
The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.
Empire Life is looking to hire a Bilingual Claim Manager to join our Group Operations team! We are actively seeking candidates to fill a current, open position.
Why pursue this opportunityImpactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.
What you’ll be working onInvestigate, evaluate and determine eligibility for initial and ongoing payment claims based on medical information, job requirements, non-medical factors, contract terms and department/industry protocols within established service standards Manage active claims duration by utilizing best practices Interview claimants and employers through telephone interviewsBased on department standards, ensure proactive and timely communication with our customers regarding claim status and developmentsFormulate and implement a detailed case management plan on each file with a focus on a timely, sustainable and safe return to work; interact with and appropriately challenge treating physicians and employers; make referrals for independent medical assessments and third party organizationsCollaborate with in-house return to work facilitators to design and monitor return to work programsCollaborate with team members to exchange ideas, gather information and offer solutions on claims Accountable for positive file resolution and appropriate outcomes
What we’re looking for you to haveBilingualism in French and English is required2+ years work experience in disability claim managementKnowledge of medical terminology and Disability Management best practices/protocolsKnowledge of relevant provincial employment legislation and legal requirements Strong experience with word processing, spreadsheets, email, internet and database softwareCompletion of a post-secondary courses in kinesiology, anatomy, biology, life sciences or rehabilitationWell-developed verbal/written communication and interpersonal skillsWell-developed customer relations skillsAbility to work independently and as a collaborative team member Ability to prioritize and balance multiple tasks Ability to analyze, evaluate, negotiate, make decisions and resolve problemsAbility to apply policy terms and adjudication guidelines LOMA 280, 290, HIAA, CEBS - GBA are assetsIf you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Beyond the salaryFor permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:Hybrid work modelCompetitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributions, for non sales positionsAccess to learning & development programs, and education/tuition reimbursement (role dependent), to support your professional growth and career advancement.Competitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit https://www.empire.ca/workatempire.
Get to know usEmpire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process.
We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .

Bilingual Claim ManagerLocation: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal
The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.
Empire Life is looking to hire a Bilingual Claim Manager to join our Group Operations team! We are actively seeking candidates to fill a current, open position.
Why pursue this opportunityImpactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.
What you’ll be working onInvestigate, evaluate and determine eligibility for initial and ongoing payment claims based on medical information, job requirements, non-medical factors, contract terms and department/industry protocols within established service standards Manage active claims duration by utilizing best practices Interview claimants and employers through telephone interviewsBased on department standards, ensure proactive and timely communication with our customers regarding claim status and developmentsFormulate and implement a detailed case management plan on each file with a focus on a timely, sustainable and safe return to work; interact with and appropriately challenge treating physicians and employers; make referrals for independent medical assessments and third party organizationsCollaborate with in-house return to work facilitators to design and monitor return to work programsCollaborate with team members to exchange ideas, gather information and offer solutions on claims Accountable for positive file resolution and appropriate outcomes
What we’re looking for you to haveBilingualism in French and English is required2+ years work experience in disability claim managementKnowledge of medical terminology and Disability Management best practices/protocolsKnowledge of relevant provincial employment legislation and legal requirements Strong experience with word processing, spreadsheets, email, internet and database softwareCompletion of a post-secondary courses in kinesiology, anatomy, biology, life sciences or rehabilitationWell-developed verbal/written communication and interpersonal skillsWell-developed customer relations skillsAbility to work independently and as a collaborative team member Ability to prioritize and balance multiple tasks Ability to analyze, evaluate, negotiate, make decisions and resolve problemsAbility to apply policy terms and adjudication guidelines LOMA 280, 290, HIAA, CEBS - GBA are assetsIf you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Beyond the salaryFor permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:Hybrid work modelCompetitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributions, for non sales positionsAccess to learning & development programs, and education/tuition reimbursement (role dependent), to support your professional growth and career advancement.Competitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit https://www.empire.ca/workatempire.
Get to know usEmpire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process.
We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .

Bilingual Claim ManagerLocation: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal
The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.
Empire Life is looking to hire a Bilingual Claim Manager to join our Group Operations team! We are actively seeking candidates to fill a current, open position.
Why pursue this opportunityImpactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.
What you’ll be working onInvestigate, evaluate and determine eligibility for initial and ongoing payment claims based on medical information, job requirements, non-medical factors, contract terms and department/industry protocols within established service standards Manage active claims duration by utilizing best practices Interview claimants and employers through telephone interviewsBased on department standards, ensure proactive and timely communication with our customers regarding claim status and developmentsFormulate and implement a detailed case management plan on each file with a focus on a timely, sustainable and safe return to work; interact with and appropriately challenge treating physicians and employers; make referrals for independent medical assessments and third party organizationsCollaborate with in-house return to work facilitators to design and monitor return to work programsCollaborate with team members to exchange ideas, gather information and offer solutions on claims Accountable for positive file resolution and appropriate outcomes
What we’re looking for you to haveBilingualism in French and English is required2+ years work experience in disability claim managementKnowledge of medical terminology and Disability Management best practices/protocolsKnowledge of relevant provincial employment legislation and legal requirements Strong experience with word processing, spreadsheets, email, internet and database softwareCompletion of a post-secondary courses in kinesiology, anatomy, biology, life sciences or rehabilitationWell-developed verbal/written communication and interpersonal skillsWell-developed customer relations skillsAbility to work independently and as a collaborative team member Ability to prioritize and balance multiple tasks Ability to analyze, evaluate, negotiate, make decisions and resolve problemsAbility to apply policy terms and adjudication guidelines LOMA 280, 290, HIAA, CEBS - GBA are assetsIf you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Beyond the salaryFor permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:Hybrid work modelCompetitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributions, for non sales positionsAccess to learning & development programs, and education/tuition reimbursement (role dependent), to support your professional growth and career advancement.Competitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit https://www.empire.ca/workatempire.
Get to know usEmpire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process.
We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .

Bilingual Claim ManagerLocation: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal
The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.
Empire Life is looking to hire a Bilingual Claim Manager to join our Group Operations team! We are actively seeking candidates to fill a current, open position.
Why pursue this opportunityImpactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.
What you’ll be working onInvestigate, evaluate and determine eligibility for initial and ongoing payment claims based on medical information, job requirements, non-medical factors, contract terms and department/industry protocols within established service standards Manage active claims duration by utilizing best practices Interview claimants and employers through telephone interviewsBased on department standards, ensure proactive and timely communication with our customers regarding claim status and developmentsFormulate and implement a detailed case management plan on each file with a focus on a timely, sustainable and safe return to work; interact with and appropriately challenge treating physicians and employers; make referrals for independent medical assessments and third party organizationsCollaborate with in-house return to work facilitators to design and monitor return to work programsCollaborate with team members to exchange ideas, gather information and offer solutions on claims Accountable for positive file resolution and appropriate outcomes
What we’re looking for you to haveBilingualism in French and English is required2+ years work experience in disability claim managementKnowledge of medical terminology and Disability Management best practices/protocolsKnowledge of relevant provincial employment legislation and legal requirements Strong experience with word processing, spreadsheets, email, internet and database softwareCompletion of a post-secondary courses in kinesiology, anatomy, biology, life sciences or rehabilitationWell-developed verbal/written communication and interpersonal skillsWell-developed customer relations skillsAbility to work independently and as a collaborative team member Ability to prioritize and balance multiple tasks Ability to analyze, evaluate, negotiate, make decisions and resolve problemsAbility to apply policy terms and adjudication guidelines LOMA 280, 290, HIAA, CEBS - GBA are assetsIf you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Beyond the salaryFor permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:Hybrid work modelCompetitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributions, for non sales positionsAccess to learning & development programs, and education/tuition reimbursement (role dependent), to support your professional growth and career advancement.Competitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit https://www.empire.ca/workatempire.
Get to know usEmpire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process.
We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .

Bilingual Claim ManagerLocation: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal
The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.
Empire Life is looking to hire a Bilingual Claim Manager to join our Group Operations team! We are actively seeking candidates to fill a current, open position.
Why pursue this opportunityImpactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.
What you’ll be working onInvestigate, evaluate and determine eligibility for initial and ongoing payment claims based on medical information, job requirements, non-medical factors, contract terms and department/industry protocols within established service standards Manage active claims duration by utilizing best practices Interview claimants and employers through telephone interviewsBased on department standards, ensure proactive and timely communication with our customers regarding claim status and developmentsFormulate and implement a detailed case management plan on each file with a focus on a timely, sustainable and safe return to work; interact with and appropriately challenge treating physicians and employers; make referrals for independent medical assessments and third party organizationsCollaborate with in-house return to work facilitators to design and monitor return to work programsCollaborate with team members to exchange ideas, gather information and offer solutions on claims Accountable for positive file resolution and appropriate outcomes
What we’re looking for you to haveBilingualism in French and English is required2+ years work experience in disability claim managementKnowledge of medical terminology and Disability Management best practices/protocolsKnowledge of relevant provincial employment legislation and legal requirements Strong experience with word processing, spreadsheets, email, internet and database softwareCompletion of a post-secondary courses in kinesiology, anatomy, biology, life sciences or rehabilitationWell-developed verbal/written communication and interpersonal skillsWell-developed customer relations skillsAbility to work independently and as a collaborative team member Ability to prioritize and balance multiple tasks Ability to analyze, evaluate, negotiate, make decisions and resolve problemsAbility to apply policy terms and adjudication guidelines LOMA 280, 290, HIAA, CEBS - GBA are assetsIf you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Beyond the salaryFor permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:Hybrid work modelCompetitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributions, for non sales positionsAccess to learning & development programs, and education/tuition reimbursement (role dependent), to support your professional growth and career advancement.Competitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit https://www.empire.ca/workatempire.
Get to know usEmpire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process.
We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .

Bilingual Claim ManagerLocation: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal
The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.
Empire Life is looking to hire a Bilingual Claim Manager to join our Group Operations team! We are actively seeking candidates to fill a current, open position.
Why pursue this opportunityImpactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.
What you’ll be working onInvestigate, evaluate and determine eligibility for initial and ongoing payment claims based on medical information, job requirements, non-medical factors, contract terms and department/industry protocols within established service standards Manage active claims duration by utilizing best practices Interview claimants and employers through telephone interviewsBased on department standards, ensure proactive and timely communication with our customers regarding claim status and developmentsFormulate and implement a detailed case management plan on each file with a focus on a timely, sustainable and safe return to work; interact with and appropriately challenge treating physicians and employers; make referrals for independent medical assessments and third party organizationsCollaborate with in-house return to work facilitators to design and monitor return to work programsCollaborate with team members to exchange ideas, gather information and offer solutions on claims Accountable for positive file resolution and appropriate outcomes
What we’re looking for you to haveBilingualism in French and English is required2+ years work experience in disability claim managementKnowledge of medical terminology and Disability Management best practices/protocolsKnowledge of relevant provincial employment legislation and legal requirements Strong experience with word processing, spreadsheets, email, internet and database softwareCompletion of a post-secondary courses in kinesiology, anatomy, biology, life sciences or rehabilitationWell-developed verbal/written communication and interpersonal skillsWell-developed customer relations skillsAbility to work independently and as a collaborative team member Ability to prioritize and balance multiple tasks Ability to analyze, evaluate, negotiate, make decisions and resolve problemsAbility to apply policy terms and adjudication guidelines LOMA 280, 290, HIAA, CEBS - GBA are assetsIf you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Beyond the salaryFor permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:Hybrid work modelCompetitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributions, for non sales positionsAccess to learning & development programs, and education/tuition reimbursement (role dependent), to support your professional growth and career advancement.Competitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit https://www.empire.ca/workatempire.
Get to know usEmpire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process.
We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .

Bilingual Claim ManagerLocation: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal
The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.
Empire Life is looking to hire a Bilingual Claim Manager to join our Group Operations team! We are actively seeking candidates to fill a current, open position.
Why pursue this opportunityImpactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.
What you’ll be working onInvestigate, evaluate and determine eligibility for initial and ongoing payment claims based on medical information, job requirements, non-medical factors, contract terms and department/industry protocols within established service standards Manage active claims duration by utilizing best practices Interview claimants and employers through telephone interviewsBased on department standards, ensure proactive and timely communication with our customers regarding claim status and developmentsFormulate and implement a detailed case management plan on each file with a focus on a timely, sustainable and safe return to work; interact with and appropriately challenge treating physicians and employers; make referrals for independent medical assessments and third party organizationsCollaborate with in-house return to work facilitators to design and monitor return to work programsCollaborate with team members to exchange ideas, gather information and offer solutions on claims Accountable for positive file resolution and appropriate outcomes
What we’re looking for you to haveBilingualism in French and English is required2+ years work experience in disability claim managementKnowledge of medical terminology and Disability Management best practices/protocolsKnowledge of relevant provincial employment legislation and legal requirements Strong experience with word processing, spreadsheets, email, internet and database softwareCompletion of a post-secondary courses in kinesiology, anatomy, biology, life sciences or rehabilitationWell-developed verbal/written communication and interpersonal skillsWell-developed customer relations skillsAbility to work independently and as a collaborative team member Ability to prioritize and balance multiple tasks Ability to analyze, evaluate, negotiate, make decisions and resolve problemsAbility to apply policy terms and adjudication guidelines LOMA 280, 290, HIAA, CEBS - GBA are assetsIf you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Beyond the salaryFor permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:Hybrid work modelCompetitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributions, for non sales positionsAccess to learning & development programs, and education/tuition reimbursement (role dependent), to support your professional growth and career advancement.Competitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit https://www.empire.ca/workatempire.
Get to know usEmpire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process.
We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .

Bilingual Claim ManagerLocation: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal
The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.
Empire Life is looking to hire a Bilingual Claim Manager to join our Group Operations team! We are actively seeking candidates to fill a current, open position.
Why pursue this opportunityImpactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.
What you’ll be working onInvestigate, evaluate and determine eligibility for initial and ongoing payment claims based on medical information, job requirements, non-medical factors, contract terms and department/industry protocols within established service standards Manage active claims duration by utilizing best practices Interview claimants and employers through telephone interviewsBased on department standards, ensure proactive and timely communication with our customers regarding claim status and developmentsFormulate and implement a detailed case management plan on each file with a focus on a timely, sustainable and safe return to work; interact with and appropriately challenge treating physicians and employers; make referrals for independent medical assessments and third party organizationsCollaborate with in-house return to work facilitators to design and monitor return to work programsCollaborate with team members to exchange ideas, gather information and offer solutions on claims Accountable for positive file resolution and appropriate outcomes
What we’re looking for you to haveBilingualism in French and English is required2+ years work experience in disability claim managementKnowledge of medical terminology and Disability Management best practices/protocolsKnowledge of relevant provincial employment legislation and legal requirements Strong experience with word processing, spreadsheets, email, internet and database softwareCompletion of a post-secondary courses in kinesiology, anatomy, biology, life sciences or rehabilitationWell-developed verbal/written communication and interpersonal skillsWell-developed customer relations skillsAbility to work independently and as a collaborative team member Ability to prioritize and balance multiple tasks Ability to analyze, evaluate, negotiate, make decisions and resolve problemsAbility to apply policy terms and adjudication guidelines LOMA 280, 290, HIAA, CEBS - GBA are assetsIf you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Beyond the salaryFor permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:Hybrid work modelCompetitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributions, for non sales positionsAccess to learning & development programs, and education/tuition reimbursement (role dependent), to support your professional growth and career advancement.Competitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit https://www.empire.ca/workatempire.
Get to know usEmpire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process.
We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .