Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Software Engineering ManagerOur Capital One Software Studio.Since 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 270. We’re passionate about what we do, and we’re always on the lookout for people who want to make a difference in the world of credit through technology. We’re obsessed with doing the right thing, and we achieve that by finding innovative ways to better serve our customers.Working with us.How do we do things at Capital One Canada? We listen — to our people, and to our customers. We change with the times and have adopted a flexible hybrid model (remote and/or in-office). A flexible hybrid working model is one that creates the opportunity to match the work that we do to the environment that best supports that work. We recognize that everyone has a unique working pattern so we’re open to discussing flexible working arrangements that will best accommodate you.At Capital One we’re committed to diversity, inclusion and belonging. We strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and inclusive behaviors are embedded in everything we do to positively impact associates. Strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and to help challenge the status quo and create the best outcomes for everyone. We’re focused on helping associates live well—physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents. We’ve designed our benefits program to be flexible, comprehensive and consistent across our organization. From health and fitness center discounts, to training and professional development programs—and much more—you’ll discover that Capital One is committed to helping you live your best life.
 Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit Keeper Enabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good. So, let’s do something great together. Want to learn more? Check out life at Capital One in the Software Studio! What You’ll Do:Directly and indirectly lead 2+ teams of engineers to build solutions that help to reduce fraud and improve  our customers’ experienceParticipate in talent and succession planning, encourage innovation, implement cutting-edge technologies, elevate inclusion, offer out of the box thinking, celebrate teamwork, self-organization and diversityLead the craftsmanship, availability, resilience and scalability of applications within the Software StudioBring passion to stay on top of tech trends, experiment with and learn new technology, participate in internal & external technology communities, and mentor other members of the engineering communityBasic RequirementsAt least 4 years of experience leading a team within an agile environmentAt least 4 years of experience providing direct people leadership including talent development, performance management, team building and succession planningAt least 10 years of experience as a hands-on software engineerKnowledge of software engineering best practices including security, automated testing, continuous delivery (CI/CD), high-availability and system resiliency    Bachelor’s Degree ​Preferred Qualifications(Don’t have them all? Don’t worry. We’ll help you develop the right skills for the job!)Experience with AWS, GCP, Microsoft Azure, or another cloud serviceExperience with Mobile architecture for iOS and AndroidExposure to financial/tech industryBachelor’s Degree and/or Master’s Degree in Computer Science, Information Systems or EngineeringExperience leading multiple teams Demonstrated ability to influence senior business and product stakeholders (Director+) on strategy and roadmapsAt least 5 years of experience managing relationships with Business and/or Product stakeholders, and/or external partnersAt least 4 years of experience leading software engineers creating customer facing and enterprise facing web applications and/or supporting application servicesAt least 10 years of experience contributing to application and/or data design, architecture and developmentAbout Capital One Canada.We've been helping millions of Canadians for over 20 years by providing them with access to credit when others wouldn’t. We're on a journey to put our customers first, and keep them there, by building modern technology solutions to simplify and humanize the world of credit cards. We have the positive energy of a startup, with the advantages of a big company.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Software Engineering Manager - Mobile AppsAbout Capital One Canada.For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! Working at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life. At Capital One we’re committed to diversity, inclusion and belonging. We strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and inclusive behaviors are embedded in everything we do to positively impact associates. Strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and to help challenge the status quo and create the best outcomes for everyone. We’re focused on helping associates live well—physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents. We’ve designed our benefits program to be flexible, comprehensive and consistent across our organization. From health and fitness center discounts, to training and professional development programs—and much more—you’ll discover that Capital One is committed to helping you live your best life.
 Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit Keeper Enabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good. So, let’s do something great together. Want to learn more? Check out life at Capital One in the Software Studio! What You’ll Do:Directly and indirectly lead a team of mobile engineers to build next generation native mobile AppsParticipate in talent and succession planning, encourage innovation, implement cutting-edge technologies, elevate inclusion, offer out of the box thinking, celebrate teamwork, self-organization and diversityLead the craftsmanship, availability, resilience and scalability of mobile applications within the Software StudioBring passion to stay on top of tech trends, experiment with and learn new technology, participate in internal & external technology communities, and mentor other members of the engineering communityBasic RequirementsAt least 4 years of experience leading a team within an agile environmentAt least 4 years of experience providing direct people leadership including talent development, performance management, team building and succession planningAt least 10 years of experience as a hands-on software engineerExperience with Mobile architecture for iOS and AndroidKnowledge of software engineering best practices including security, automated testing, continuous delivery (CI/CD), high-availability and system resiliency    Bachelor’s Degree ​Preferred Qualifications(Don’t have them all? Don’t worry. We’ll help you develop the right skills for the job!)Experience with AWS, GCP, Microsoft Azure, or another cloud serviceExposure to financial/tech industryBachelor’s Degree and/or Master’s Degree in Computer Science, Information Systems or EngineeringExperience leading multiple teams Demonstrated ability to influence senior business and product stakeholders (Director+) on strategy and roadmapsAt least 5 years of experience managing relationships with Business and/or Product stakeholders, and/or external partnersAt least 4 years of experience leading software engineers creating customer facing and enterprise facing web applications and/or supporting application servicesAt least 10 years of experience contributing to application and/or data design, architecture and developmentWe may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process. Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Technical Program ManagerAre you interested in leading programs that deliver on critical business goals, build large scale products, and contribute to core platforms?At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. Working with us.How do we do things at Capital One Canada? We listen — to our people, and to our customers. We change with the times and have adopted a flexible hybrid model (remote and/or in-office). A flexible hybrid working model is one that creates the opportunity to match the work that we do to the environment that best supports that work. We recognize that everyone has a unique working pattern so we’re open to discussing flexible working arrangements that will best accommodate you.At Capital One we’re committed to diversity, inclusion and belonging. We strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and inclusive behaviors are embedded in everything we do to positively impact associates. Strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and to help challenge the status quo and create the best outcomes for everyone. We’re focused on helping associates live well—physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents. We’ve designed our benefits program to be flexible, comprehensive and consistent across our organization. From health and fitness center discounts, to training and professional development programs—and much more—you’ll discover that Capital One is committed to helping you live your best life. ResponsibilitiesAs a Senior Manager of Technical Program Management (TPM), we’re looking for someone that can help us build reliable long term road maps, establish foundational alignment across multiple teams, and accelerate delivery of critical intents that will help Capital One customers to have incredible experiences.In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.Our Senior Manager TPM will have:Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycleExceptional communication and collaboration skillsExcellent problem solving and influencing skillsA quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representativesDeep focus on execution, follow-through, accountability, and resultsExceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.Highly tuned emotional intelligence, good listening capabilities, and deep seated empathy for teams and partnersThe ability to navigate situations where business problems, program strategies, and technology product solutions may still be undefinedThe proficiency to recognize both risks and opportunities within technical implementationsExpertise in making crucial trade-offs, balancing business opportunities against available resources and sustainability considerationsBasic Qualifications:At least 5 years of experience in technical program managementAt least 3 years of experience with Agile deliveryBachelor's degreePreferred Qualifications:3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impactExperience in building systems & solutions within a highly regulated environmentPMP certification or equivalent (preferred)Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering)MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experienceCapital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job DescriptionMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.McKesson requires new employees to be fully vaccinated for COVID-19 as defined by Health Canada, subject to applicable, verified accommodation requests.Job SummaryReporting to the Senior Manager, Nursing, the Nurse Manager plays a pivotal leadership role in overseeing the day-to-day nursing operations across multiple infusion clinics within the British Columbia region. This position ensures the delivery of safe, high-quality, patient-centered care while maintaining compliance with Accreditation Canada standards.As a key member of the clinical leadership team, you will be responsible for staffing, performance management, clinical oversight, and operational excellence. You’ll also be hands-on when needed—stepping in to support infusion or injection services during scheduling gaps.Specific ResponsibilitiesClinical & Operational LeadershipLead and manage nursing operations across assigned clinics in BC.Provide clinical guidance and mentorship to nursing staff, promoting evidence-based practices and continuous improvement.Ensure clinics operate efficiently and meet key performance indicators (KPIs) for quality and financial performance.Maintain compliance with internal policies, documentation standards, and provincial regulations.Staffing & DevelopmentCollaborate with Talent Acquisition to recruit, onboard, and train certified nursing professionals.Conduct performance evaluations, provide regular feedback, and address performance gaps through coaching and corrective actions.Facilitate orientation and infusion training for new hires.Support ongoing professional development and foster a culture of excellence.Quality & SafetyInvestigate incidents and complaints related to nursing practices.Conduct clinical audits and ensure safe, ethical, and legal conduct in all patient care activities.Collaborate with Nurse Educators to develop clinical forms and training materials for new drug launches and onboarding.Collaboration & CommunicationWork closely with physicians and cross-functional teams to coordinate patient care and clinic activities.Monitor feedback from patients, nurses, and stakeholders to drive process improvements.Represent the nursing team in practice committees and contribute to strategic planning.General DutiesCoordinate site visits, presentations, and service delivery initiatives.Stay informed on industry trends, regulatory changes, and competitive landscape.Manage time and resources effectively to meet operational goals.
 Minimum QualificationsRegistered Nurse (RN) in good standing with the College of Nurses of British Columbia (BC).Minimum 6 years of professional RN experience.At least 2 years of supervisory experience in a clinical or hospital setting.Valid driver’s license and access to a vehicle.Willing and able to travel regularly to clinics across British Columbia.Key CompetenciesStrong leadership and clinical expertise.Exceptional communication and relationship-building skills.Proven ability to manage change, mentor teams, and resolve conflicts.High level of integrity, accountability, and professionalism.Proficiency in Microsoft Office and familiarity with provincial regulatory requirements.We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.  In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$85,400 - $142,300McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

Job DescriptionJob DescriptionFPGA Engineering Manager

Overview:
Our client is seeking an experienced FPGA Engineering Manager to lead the design and delivery of next-generation broadcast and video processing technology. This individual will oversee a multidisciplinary team of FPGA, software, and verification engineers to ensure innovation, quality, and timely delivery across complex hardware development programs. The role combines hands-on technical leadership with team management and strategic planning.

Key Responsibilities:
• Lead and mentor FPGA, software, and verification engineers through design, development, integration, and release cycles.
• Define FPGA architecture and development methodologies aligned with product and business goals.
• Drive execution of FPGA design, verification, and integration to ensure quality and performance targets are met.
• Establish and enforce best practices for design reviews, coding standards, and continuous integration workflows.
• Collaborate with cross-functional teams, including hardware, software, and product management, to deliver cohesive solutions.
• Evaluate new FPGA technologies, EDA tools, and verification methodologies to enhance productivity and design quality.
• Participate in technical discussions, design reviews, and planning sessions to align development with the overall technology roadmap.

Leadership & Team Management:
• Supervise engineering staff, including task planning, progress tracking, and performance reviews.
• Promote a collaborative and accountable culture focused on technical excellence and innovation.
• Support recruitment, onboarding, and professional development of technical staff.

Qualifications:
• Bachelor’s degree in Electrical or Computer Engineering (or equivalent).
• 10+ years of experience in FPGA or high-speed digital design.
• Strong background in FPGA architecture, serial interfaces, and high-speed protocols (e.g., DDR, PCIe, Ethernet, HDMI, DisplayPort, SDI).
• Proficiency with FPGA design and verification tools (Xilinx Vivado, Intel Quartus, ModelSim/QuestaSim) and scripting languages (Python, Tcl, Bash).
• Experience with lab debugging tools (oscilloscopes, logic analyzers, JTAG, etc.).
• Proven leadership in managing multidisciplinary engineering teams and driving product delivery.
• Excellent communication, organizational, and problem-solving skills.

PandoLogic. Keywords: FPGA Engineer, Location: Ottawa, ON - K1A 0K2

Job DescriptionMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.Summary
Lead SAP S/4HANA delivery teams and manage IT transformation projects. Act as the primary liaison between IT and business stakeholders to ensure strategic alignment and successful execution of initiatives. This role requires a strategic thinker with deep experience in SAP, project portfolio management, and service delivery optimization.What You’ll DoServe as the primary point of contact for business stakeholders, translating strategic objectives into IT delivery roadmaps.Manage end-to-end delivery of IT projects and services aligned with business goals.Oversee SAP S/4HANA and related application initiatives.Lead and mentor cross-functional SAP DevOps teams.Plan resources, manage budgets, and ensure performance accountability.Build strong relationships with business stakeholders and IT leadership.Develop and monitor program plans, KPIs, and risk mitigation strategies.Communicate project status and escalate risks to executive leadership.Promote best practices and emerging SAP methodologies.Deliver executive-level reporting on project and portfolio health.Track service delivery metrics and drive continuous improvement.What You Bring8+ years of SAP project management experience, including leadership of large teams.Experience leading at least two full-cycle SAP S/4HANA implementations.Proven success in managing project resourcing, deliverables, and financials.Strong stakeholder engagement and executive reporting experience.Expertise in Agile, Waterfall, and other project management methodologies.Proficiency in IT service delivery metrics and data-driven decision-making.Excellent communication and presentation skills.Deep knowledge of SAP S/4HANA platform; SAP certifications are a plus.Minimum RequirementsDegree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory experience.Preferable Skills & ExperienceAdvanced degrees (MBA, MSc)PMP/PMI certificationsSAP professional certifications_______________________________________________________________________________________________________-Dirigez les équipes de livraison SAP S/4HANA et gérer les projets de transformation informatique. Agissez en tant que principal interlocuteur entre les équipes informatiques et les parties prenantes métier afin d'assurer l'alignement stratégique et la réussite des initiatives. Ce rôle requiert un penseur stratégique doté d'une solide expérience en SAP, en gestion de portefeuille de projets et en optimisation de la prestation de services.Ce que vous ferezServir de point de contact principal pour les parties prenantes métier, en traduisant leurs objectifs stratégiques en une feuille de route claire pour la livraison informatique.Gérer la livraison de bout en bout d’un portefeuille de projets et de services informatiques, en assurant leur alignement avec les priorités métier.Superviser les initiatives autour de SAP S/4HANA et d'autres applications connexes.Diriger et encadrer des équipes DevOps SAP interfonctionnelles.Planifier les ressources, gérer les budgets et assurer la performance des équipes.Établir des relations solides avec les parties prenantes métier et les dirigeants informatiques.Développer des plans de programme complets, surveiller les indicateurs clés de performance et mettre en œuvre des stratégies d’atténuation des risques.Communiquer l’état d’avancement, escalader les risques et aligner les livrables avec les priorités métier et informatiques.Promouvoir les meilleures pratiques et les méthodologies SAP émergentes.Fournir des rapports de niveau exécutif sur l’état des projets et la santé du portefeuille.Suivre les indicateurs de prestation de services et mettre en œuvre des améliorations continues.Ce que vous apportezPlus de 8 ans d’expérience en gestion de projets SAP, incluant la direction d’équipes importantes.Expérience dans au moins deux projets SAP S/4HANA menés de bout en bout en tant que responsable principal.Succès démontré dans la gestion des ressources, des livrables et de la performance financière des projets.Expérience dans l’engagement des parties prenantes et la communication avec les dirigeants informatiques.Maîtrise des méthodologies de gestion de projet (Agile, Waterfall, etc.).Compétence dans les indicateurs de prestation de services informatiques et la prise de décision basée sur les données.Excellentes compétences en communication et en présentation.Connaissance approfondie de la plateforme SAP S/4HANA ; les certifications SAP sont un atout.Le bilinguisme (anglais/français) est fortement souhaité pour les postes au Canada.Exigences MinimalesDiplome ou euivalent. Typiquement requiere + 9 ans d'experience professionelle et +1 an de suprvision our de gestion d'equipe.Compétences et Expériences PréféréesDiplômes avancés (MBA, MSc)Certifications PMP/PMICertifications professionnelles SAPWe are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$98,700 - $164,400McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Strategy and Analytics - Credit Risk ManagementAbout Capital One CanadaFor over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! Yes, we’re a credit card company, but we’re more than that too. With your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our culture is built on openness, collaboration, and diverse perspectives — and fraud prevention is at the heart of protecting our customers and our business.  From day one, you’ll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance. At Capital One, we love to give our Senior Managers the opportunity to rotate to roles across various teams, so while this role is within the Fraud Strategy team, you will have the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.About the Role As a Senior Manager, Strategy & Analytics at Capital One, you will apply your strategic and analytical skills to major company challenges. You will work with senior leaders across the Capital One organization to create solutions that drive transformational business change. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. Furthermore:Credit Advisor partnering with business leadership working across the Canada business and with strong links to UK and US CardReview and challenge of first line strategy to drive better business and customer outcomesInfluential beyond the typical expectations of the job level through working in a small team with broad scopeHigh degree of senior exposure to leaders in Canada and Credit Risk Management organizationsYou will lead a team to formulate strategies, collaborate with experts in areas like legal and technology, and influence senior leadership on critical decisions. You will be a thought leader and influence associates from other job families as well as other people leaders. We work in agile, cross-functional teams so you’ll also have the opportunity to learn from others like Data Scientists, Process Managers and Brand Strategists too.Your ResponsibilitiesStrategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior Product:  Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analyticsMarketing:  Lead direct to consumer marketing efforts for select products, and strategic intent for products distributed through various channels.  Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategiesCredit Risk:  Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysisExecution:  Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrentlyPartnership:  Work closely with colleagues across Capital One including: Technology and Software Engineering, Product, Operations, Finance and others to drive improvement in quality, volume, service, and profitabilityWe are looking for big picture thinking, strategic leaders who possess a range of strengths:   Business ownership: Have an ownership mindset, and potentially P&L accountability for a business segment.  Strategic planning with a 1-3 year horizon. Leadership:  Will act as a thought leader and develop a team of analysts.  Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One.Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk managementStrong business judgment, leadership and integrity: Be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to businessStrong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skillsClear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environmentBasic Qualifications:A bachelor’s degree or higher4+ years of work experience inclusive of quantitative analysis and project management Demonstrated ability to drive business strategy from inception to implementation, leading cross-functional teamsPreferred Qualifications Master’s Degree4+ years of experience in quantitative and qualitative analysis, or;4+ years of experience in financial modeling and economic forecasting Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Working at Capital One
Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. 
Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life. 
We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Fraud Strategy and AnalyticsAbout Capital One CanadaFor over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! Yes, we’re a credit card company, but we’re more than that too. With your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our culture is built on openness, collaboration, and diverse perspectives — and fraud prevention is at the heart of protecting our customers and our business.  From day one, you’ll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance. At Capital One, we love to give our Senior Managers the opportunity to rotate to roles across various teams, so while this role is within the Fraud Strategy team, you will have the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.About the TeamAs Sr. Manager, Fraud Strategy and Analytics, you'll be working with Business Analysts, Product Managers and Data Scientists supporting Fraud Strategy within Canada Card. About the Role Fraud is constantly evolving, and so are our defenses. As a Senior Manager, Fraud Analytics, you will lead strategies that protect Capital One Canada and our customers from fraud while enabling secure business growth. You will be responsible for roadmap development, analytics, and defense execution across all major fraud types — including transaction fraud, application and synthetic fraud, first-party fraud, and account takeover.
 This role requires a unique combination of strategic thinking, analytics expertise, people leadership, and executive communication. You’ll lead and develop a high-performing team of analysts, partner with colleagues across Technology, Credit Risk, Data Science, Operations, and Product, and influence senior leaders with data-driven insights. You will be accountable for fraud losses in the P&L and building business cases with a clear focus on outcomes, trade-offs, and long-term resilience.
 Your ResponsibilitiesStrategic LeadershipDevelop and execute fraud strategies that protect customers and Capital One, while balancing fraud prevention, customer experience and business growth.Provide clear direction and priorities across fraud priorities.People LeadershipLead and develop a high-performing team of fraud analysts, fostering a culture of inclusion, collaboration, and innovation.Provide coaching and remove barriers to grow the next generation of fraud leaders.Strategic & Analytic OrientationGuide and challenge the teams’ analysis to ensure rigor, clarity, and alignment to business priorities.Balance data-driven depth with pragmatic decision-making, ensuring strategies are responsive to changing risks.PartnershipCollaborate with cross-functional partners (Product, Technology, Data Science, Operations, Credit Risk) to ensure fraud strategies are translated into effective business outcomes.Work in partnership with direct-reports to align fraud strategies across domains, integrate insights, and present a unified perspective to senior leaders.Strong Business Judgment & IntegrityExhibit sound judgment and the ability to influence with credibility at senior levels to amplify the work of the team.Basic QualificationsBachelor’s degree or higher At least 7 years of experience in fraud, credit risk, or analytics with demonstrated impact on the P&L, customer experience, and business results.At least 5 years of people leadership experience, with a track record of fostering an inclusive, collaborative team culture where associates feel safe to speak up and challenge ideas constructively.Strong problem-solving skills, with an established history of leveraging analytical skills to effectively influence strategic decisions.Experience in synthesizing complex fraud insights into clear narratives that drive senior leadership decisions.
Preferred QualificationsExperience leading leaders.Proven ability to build strong partnerships with other leaders - balancing alignment with giving managers the autonomy to lead their team.Deep understanding of industry trends and external factors that influence fraud strategies - such adoption of advanced technologies, evolving customer behaviours, regulatory shifts, and new payment or authentication ecosystems.Prove ability to anticipate emerging risks and adapt fraud roadmaps in a rapidly changing environment.Proven ability to manage ambiguity and make strategic decisions under uncertainty.
Working at Capital One
Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. 
Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life. 
We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job DescriptionMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.Position Location: Mississauga Ontario or Saint Laurent QuebecSummaryLead the enterprise-wide digital mindset program to empower employees with the knowledge, skills, and behaviors needed to thrive in a digital workplace. This role drives transformation through people, fostering a culture of innovation and continuous learning.What You’ll DoLead the development, execution, and continuous improvement of the digital mindset program aligned with enterprise goals.Design and deliver engaging learning experiences (e.g., training programs, workshops, webinars) to enhance digital literacy across all levels.Partner with cross-functional teams to identify gaps in digital proficiency and ensure equitable access to upskilling resources.Monitor and report on KPIs related to digital mindset maturity; use data to refine strategies.Support change management efforts to embed a culture of innovation and learning.Stay current on industry trends and integrate best practices into program design.Promote team member engagement with a positive, inclusive approach.What You BringProven experience leading large-scale digital transformation or mindset initiatives.Strong communication and interpersonal skills to engage stakeholders at all levels—and have fun doing it.Expertise in change management, learning and development, or organizational psychology.Strategic thinker with a track record of driving measurable results.Experience with LMS platforms, content authoring tools, and digital learning technologies.Knowledge of adult learning principles and instructional design.Ability to develop and analyze surveys and assessments to measure program impact.Familiarity with organizational behavior and change frameworks.Demonstrated flexibility in thought processing and alignment with core values.Minimum RequirementsDegree or equivalent and typically requires 7+ years of relevant experience.Preferable Skills & ExperienceAdvanced degree in Organizational Development, Psychology, HR, IT, or related field.Certification in change management (e.g., Prosci, Kotter) or instructional design.Experience in enterprise-wide learning initiatives or digital transformation programs.Familiarity with DEI principles and inclusive learning strategies.__________________________________________________________________________________________________________________________________________________________________________________________________RésuméDiriger le programme de mentalité numérique à l’échelle de l’entreprise afin de doter les employés des connaissances, compétences et comportements nécessaires pour réussir dans un environnement de travail numérique. Ce rôle stimule la transformation par les personnes, en favorisant une culture d’innovation et d’apprentissage continu.Ce que vous ferezDiriger le développement, l’exécution et l’amélioration continue du programme de mentalité numérique en alignement avec les objectifs de l’entreprise.Concevoir et offrir des expériences d’apprentissage engageantes (par exemple, formations, ateliers, webinaires) pour améliorer la littératie numérique à tous les niveaux.Collaborer avec des équipes interfonctionnelles pour identifier les lacunes en matière de compétences numériques et garantir un accès équitable aux ressources de perfectionnement.Suivre et rendre compte des indicateurs clés de performance (KPI) liés à la maturité de la mentalité numérique ; utiliser les données pour affiner les stratégies.Soutenir les efforts de gestion du changement pour instaurer une culture d’innovation et d’apprentissage.Se tenir informé des tendances du secteur et intégrer les meilleures pratiques dans la conception du programme.Favoriser l’engagement des membres de l’équipe avec une approche positive et inclusive.Ce que vous apportezExpérience avérée dans la direction d’initiatives de transformation numérique à grande échelle.Excellentes compétences en communication et en relations interpersonnelles pour mobiliser les parties prenantes à tous les niveaux — tout en s’amusant.Expertise en gestion du changement, développement des compétences ou psychologie organisationnelle.Esprit stratégique avec un historique de résultats mesurables.Expérience avec les plateformes LMS, les outils de création de contenu et les technologies d’apprentissage numérique.Connaissance des principes d’apprentissage des adultes et des méthodologies de conception pédagogique.Capacité à développer et analyser des enquêtes et des évaluations pour mesurer l’impact du programme.Familiarité avec les modèles de comportement organisationnel et les cadres de gestion du changement.Souplesse dans la réflexion et alignement avec les valeurs fondamentales.Exigences MinimalesDiplôme ou équivalent et nécessite généralement 7+ années d’expérience pertinente.Compétences et expériences souhaitablesDiplôme avancé en développement organisationnel, psychologie, RH, informatique ou domaine connexe.Certification en gestion du changement (ex. : Prosci, Kotter) ou en conception pédagogique.Expérience dans des initiatives d’apprentissage à l’échelle de l’entreprise ou des programmes de transformation numérique.Familiarité avec les principes DEI et les stratégies d’apprentissage inclusives.We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$89,700 - $149,500McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

Job DescriptionMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.Position Location: Mississauga Ontario or Saint Laurent QuebecSummaryLead the enterprise-wide digital mindset program to empower employees with the knowledge, skills, and behaviors needed to thrive in a digital workplace. This role drives transformation through people, fostering a culture of innovation and continuous learning.What You’ll DoLead the development, execution, and continuous improvement of the digital mindset program aligned with enterprise goals.Design and deliver engaging learning experiences (e.g., training programs, workshops, webinars) to enhance digital literacy across all levels.Partner with cross-functional teams to identify gaps in digital proficiency and ensure equitable access to upskilling resources.Monitor and report on KPIs related to digital mindset maturity; use data to refine strategies.Support change management efforts to embed a culture of innovation and learning.Stay current on industry trends and integrate best practices into program design.Promote team member engagement with a positive, inclusive approach.What You BringProven experience leading large-scale digital transformation or mindset initiatives.Strong communication and interpersonal skills to engage stakeholders at all levels—and have fun doing it.Expertise in change management, learning and development, or organizational psychology.Strategic thinker with a track record of driving measurable results.Experience with LMS platforms, content authoring tools, and digital learning technologies.Knowledge of adult learning principles and instructional design.Ability to develop and analyze surveys and assessments to measure program impact.Familiarity with organizational behavior and change frameworks.Demonstrated flexibility in thought processing and alignment with core values.Minimum RequirementsDegree or equivalent and typically requires 7+ years of relevant experience.Preferable Skills & ExperienceAdvanced degree in Organizational Development, Psychology, HR, IT, or related field.Certification in change management (e.g., Prosci, Kotter) or instructional design.Experience in enterprise-wide learning initiatives or digital transformation programs.Familiarity with DEI principles and inclusive learning strategies.__________________________________________________________________________________________________________________________________________________________________________________________________RésuméDiriger le programme de mentalité numérique à l’échelle de l’entreprise afin de doter les employés des connaissances, compétences et comportements nécessaires pour réussir dans un environnement de travail numérique. Ce rôle stimule la transformation par les personnes, en favorisant une culture d’innovation et d’apprentissage continu.Ce que vous ferezDiriger le développement, l’exécution et l’amélioration continue du programme de mentalité numérique en alignement avec les objectifs de l’entreprise.Concevoir et offrir des expériences d’apprentissage engageantes (par exemple, formations, ateliers, webinaires) pour améliorer la littératie numérique à tous les niveaux.Collaborer avec des équipes interfonctionnelles pour identifier les lacunes en matière de compétences numériques et garantir un accès équitable aux ressources de perfectionnement.Suivre et rendre compte des indicateurs clés de performance (KPI) liés à la maturité de la mentalité numérique ; utiliser les données pour affiner les stratégies.Soutenir les efforts de gestion du changement pour instaurer une culture d’innovation et d’apprentissage.Se tenir informé des tendances du secteur et intégrer les meilleures pratiques dans la conception du programme.Favoriser l’engagement des membres de l’équipe avec une approche positive et inclusive.Ce que vous apportezExpérience avérée dans la direction d’initiatives de transformation numérique à grande échelle.Excellentes compétences en communication et en relations interpersonnelles pour mobiliser les parties prenantes à tous les niveaux — tout en s’amusant.Expertise en gestion du changement, développement des compétences ou psychologie organisationnelle.Esprit stratégique avec un historique de résultats mesurables.Expérience avec les plateformes LMS, les outils de création de contenu et les technologies d’apprentissage numérique.Connaissance des principes d’apprentissage des adultes et des méthodologies de conception pédagogique.Capacité à développer et analyser des enquêtes et des évaluations pour mesurer l’impact du programme.Familiarité avec les modèles de comportement organisationnel et les cadres de gestion du changement.Souplesse dans la réflexion et alignement avec les valeurs fondamentales.Exigences MinimalesDiplôme ou équivalent et nécessite généralement 7+ années d’expérience pertinente.Compétences et expériences souhaitablesDiplôme avancé en développement organisationnel, psychologie, RH, informatique ou domaine connexe.Certification en gestion du changement (ex. : Prosci, Kotter) ou en conception pédagogique.Expérience dans des initiatives d’apprentissage à l’échelle de l’entreprise ou des programmes de transformation numérique.Familiarité avec les principes DEI et les stratégies d’apprentissage inclusives.We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$89,700 - $149,500McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario, Manager, Underwriting & Valuations Strategy Analyst Lead Manager, Underwriting & Valuations Strategy Analyst Lead About Capital One Canada. For over 20 years, we've been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people - in our customers, in our associates, and in talent like you! Yes, we're a credit card company, but we're more than that too. With your help, we'll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you'll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance. At Capital One, we love to give our Strategy Analyst Managers the opportunity to rotate to roles across various teams, so while this role is within the Credit Modeling team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities. About the Team The Underwriting & Valuations team consists of Strategy Analysts and Data Scientists who come together to build our models and policies which lead to our underwriting outcomes. This team collaborates with our best in class Credit Risk Management group to create robust analysis and implement credit based strategies. About the Role In this role, you will be the lead analyst responsible for determining the optimal underwriting strategy for your area of the business. You will perform complex analysis using model outputs and latest insights to determine and propose the winning strategy. You will present your recommendation and gain buy in from leadership. You will function as the lead analyst among a group of analysts, responsible for the teams' most complex problems and guiding junior analysts across the team. From a technical perspective, you'll have access to various coding and visualization tools. You'll work with SQL to query data, use spreadsheets and Python-based notebooks to organize it, and Slides to present it, along with other modern analytics tools, such as Tableau and Quicksight. This role will eventually evolve into a people leadership role, and you will join the Capital One Leads program, which focuses on developing people leadership skills to lead high-performing teams.
Your Responsibilities: You will be the lead analyst in one of the areas of underwriting and valuations, such as new applications or credit limit increases. You will have oversight of the most complex pieces of analysis in the area, including completing the analysis yourself and guiding the junior analysts on the team. You will create and present the recommendations to senior leadership and gain buy-in to proceed with strategies, which you will then implement, monitor and continue to improve as you see your strategy evolve. As the lead of your area, you will determine the strategic roadmap of the team and collaborate across the underwriting and valuations team to lead the change. You will use technical analytical skills (such as SQL and Python) to complete the analysis.
Basic Qualifications: At least 5 years of experience, with an established history of leveraging analytical skills to effectively influence strategic decisions A bachelor's degree or higher Experience working in a team environment, with a strong ability to collaborate effectively with others Experience in coding (e.g. Complete SQL scripts, Python notebooks) and presenting analytical information through slides and memos Preferred Qualifications: Experience in underwriting and valuations with a basic understanding of credit card or other loan based underwriting Working at Capital One. Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. Live well-physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year-and much more-you'll discover that Capital One is committed to helping you live your best life. We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process. Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Location: 24 Colonnade Road, Ottawa ON Schedule: Daytime, Monday to Friday Starting Salary: $108,000 / Year What you will be doing
As Commissionaires Ottawa undergoes a full digital transformation, we are looking for a forward-thinking Manager, Technology Services, to drive innovation, strengthen cybersecurity, and deliver technological solutions that power our mission. Reporting to the Chief Information Officer, this position will lead a team of Technology professionals and oversee critical functions including cloud platforms, enterprise applications, cybersecurity, IT infrastructure, data analytics, and Service Desk operations. The successful candidate will ensure that our technology services are secure, reliable, and aligned with organizational goals while enabling innovation and efficiency across the business.
Some of your responsibilities include Lead, mentor, and manage IT staff across cloud, business systems, data analytics, cybersecurity, and Service Desk operations Oversee the lifecycle, integration, and optimization of enterprise applications (finance, HR, payroll, scheduling, CRM, service delivery platform) to deliver measurable organizational value Drive cloud modernization and business focused initiatives, ensuring security, resilience, and cost-effectiveness Champion Commissionaires Ottawa's digital transformation, aligning technology with business priorities and enhancing operational efficiency and client service Strengthen cybersecurity and data privacy practices, ensuring compliance with frameworks and legislation (e.g., NIST800, CIS Controls, PIPEDA, Law 25) Partner with business leaders to ensure IT is positioned as a trusted enabler and business partner Negotiate and manage vendor and partner relationships to maximize ROI and ensure performance and compliance Provide input into technology budgets, forecasts, and ROI analysis to support cost-effective decision-making Oversee Service Desk and IT service management practices (e.g., ITIL, continual improvement, client support) to ensure timely, customer-focused service Promote service excellence, stakeholder engagement, and end-user experience across all technology functions
What's in it for you? Work for a reputable and nationally known company Work in a challenging and rewarding work environment Employer paid professional development A comprehensive benefits package Generous paid time off, holidays and sick days Retirement plans with company matching of employee contributions Employee discount programs, social outings and holiday gatherings
You're a good fit if you have Strong leadership skills with the ability to inspire, coach, and mentor IT staff while fostering accountability and continual improvement Demonstrated success aligning technology initiatives with organizational goals and positioning IT as a business enabler Excellent communication skills, including the ability to present business cases and complex technical concepts in clear, actionable language for non-technical audiences Demonstrated ability to build and manage data analytics and self-service technology governance models Proven critical thinking and problem-solving skills, with the ability to assess complex issues, evaluate alternatives, and recommend practical solutions Skilled at balancing operational priorities with long-term strategic planning Demonstrated ability to negotiate and manage vendor contracts, ensuring accountability, performance, and value Proven effectiveness under pressure, with the ability to manage competing priorities, drive change, and maintain stability during critical periods Demonstrated ability to lead organizational change and guide teams through technology transformations while maintaining service continuity
Your must-haves: Minimum of seven (7) years' IT management experience leading multidisciplinary teams, with a proven track record in digital transformation, modernization initiatives, and disruptive change Strong knowledge of cybersecurity frameworks, privacy legislation, and IT governance, with applied experience in enterprise applications, SaaS, cloud platforms, and IT service management (ITIL) Undergraduate degree in Computer Science, Information Technology, Software Engineering, or related discipline; an equivalent combination of education and experience may also be considered ITIL certification (e.g., ITIL Practice Manager) and Cloud certification (Azure, AWS, or Google Cloud) required Demonstrated ability to negotiate and manage vendor and partner relationships, ensuring accountability, value, and compliance English essential; French considered an asset Must be able to obtain and maintain a Government of Canada Secret Level Security Clearance
Application Process If we're the right fit for you, we want to hear from you! Send us your resume and cover letter today!
NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities. Commissionaires' values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires' Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires' hiring process. Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology. We appreciate all who apply; however we will only be contacting candidates of interest.

Senior IT Account Manager - Toronto, ON Base Salary: $50k - $85k base + uncapped commission Location: 8 King Street East, 20th Floor, Toronto, ON M5C 1B5 Work Model: Hybrid - 3 days onsite (8:30 AM-5:00 PM) Start Date: ASAP
About Hays At Hays, we're more than a recruitment agency, we're global leaders in workforce solutions with over 50 years of success across 31 countries. Our teams help organizations solve their hiring challenges and help professionals find careers they love. Join a people-driven culture built on ambition, collaboration, and reward.
The Opportunity We're looking for a driven Senior IT Account Manager to join our growing Toronto IT division. This is a client-facing, business-development-focused role (roughly 90% new business, 10% account management) connecting top tech talent with leading organizations across Canada. You'll build relationships with new and existing clients, develop tailored staffing solutions, and play a key role in expanding our IT recruitment business.
What You'll Do Identify, pursue, and win new business opportunities across the IT recruitment market Manage existing client relationships and ensure high-quality service delivery Partner with internal recruiters to match top tech professionals to client needs Conduct client meetings, sales calls, and presentations to position Hays as a trusted advisor Achieve sales and revenue targets while contributing to a collaborative team culture
What We're Looking For Proven experience in IT recruitment or IT business development within a staffing or agency environment Strong ability to prospect, cold call, and develop new business relationships Confident communicator with a competitive, financially motivated mindset Knowledge of IT domains such as cloud, infrastructure, DevOps, or software is an asset Resilient, self-driven, and thrives in a performance-based, high-energy environment
What You'll Get in Return 4 weeks paid vacation + 10 paid wellness days 6 weeks "Work from Anywhere" flexibility each year Comprehensive Canada Life benefits (health, dental, vision) RRSP matching after 1 year Transparent career path with measurable goals and consistent coaching High-performer incentives , including international trips (Fiji 2024, Vietnam 2025!) Global mobility options after 2 years of service
Apply Now If you're ambitious, motivated by success, and ready to make an impact in the IT recruitment industry, we want to hear from you. Apply today or reach out directly to learn more about joining the Hays team in Toronto!

THE ROLE IN A NUTSHELL Responsible for the overall delivery of Network services including scheduling, delivery, monitoring and compliance activities. Lead members of the team consistent with Mission, Vision and Values, and promote achievement of the department's goals and objectives. Accountable to lead, motivate, support and provide effective mentoring, coaching for all direct reports. Provide advice and direction to members of the department in the negotiation of solutions to complex problems as requested. Implement problem management and incident reporting processes that are designed to minimize impacts and promote required communication to required parts of the IT management team. Ability to manage root cause analysis and effectively provide management status in our 7X24 computing environment. Prepare written reports (e.g. monthly activity, special, status, statistical, informational, etc.) to communicate problem status, capacity measures, performance measurements, and other information to management using written communications. Knowledge of industry business trends and best practices and ability to implement where appropriate. Lead and/or participate in multidisciplinary project teams, and manage project accountabilities on time, within budget, and at the expected levels of delivery. Work collaboratively with the strategic solutions and development management teams to ensure the delivery of network operation's deliverables for application development projects. Ensure production related standards and measurable guidelines are adhered to and understood by implementation resources during the construction of applicable infrastructure components. Work closely with other I.T. management in technology planning, development and execution of I.T. operating plan. Key deliverables include capacity, refresh and compliance planning. Ensure compliance of all software license and maintenance agreements in the network areas Works with technical staff and other departments to drive technical excellence and increase overall productivity and profitability. Manage contractual agreements with third party technical and material supply contracts and ensure commitments are fulfilled according to terms and conditions. Network technical testing and recovery as part of the of the overall business continuity plan.
TECHNICAL SCOPE Voice & IVR Systems: Avaya, Verint, NUANCE IVR, Chrysalis IVR Monitoring & Management: PRTG, OpenGear Lighthouse Networking Protocols & Services: DNS, BGP, Radius Authentication Wireless & Hardware: Meraki, Cisco Wireless Technologies Cloud Connectivity: Google Cloud Interconnect, Azure ExpressRoute Security & Firewalls: Checkpoint Firewall, Checkpoint VPN, Cisco ISE, Firepower WAN Technologies: SD-WAN Storage Networking: SAN Switches with PRTG Monitoring
QUALIFICATIONS Proven experience in managing network operations and leading technical teams. Intermediate knowledge of cloud networking (GCP, Azure). Strong troubleshooting skills across voice, data, and security platforms. Familiarity with enterprise monitoring tools and network automation. Excellent communication and leadership skills. Ability to work under pressure and manage on-call responsibilities.

Job Title Technical Program Manager Location Montreal (Day 1 onboarding onsite / in-office presence required 3x/week)
Required Skills and Experience • 5-7 years of experience in program or project management within financial services or technology. • Agile knowledge/experience preferred but not essential. • Strong technical foundation with experience in automation, data analysis, or reporting tools. • Familiarity with Generative AI technologies and platforms is a plus. • Effective communication and collaboration skills; ability to work independently. • Willingness to learn and grow within the organization.

Product Manager -Platform Intelligence, AI/ML
As Product Manager for the Platform Intelligence team at Accelerant, you will define and lead the AI/ML product strategy across the Accelerant Risk Exchange platform. You'll work closely with Design, Engineering, and Decision Science to build tools that help participants across our platform make more informed decisions about selecting, pricing, and managing specialty insurance risk.
This role sits at the intersection of data science, engineering, insurance, and product thinking - and plays a critical part in enabling Accelerant to be a product-led organization.
What You'll Do
Strategy & Discovery
Define and evolve the AI/ML strategy for our Risk Exchange platform in alignment with company objectives. Identify new ways to apply statistical and machine learning models to support risk selection, pricing, aggregation monitoring, catastrophe response and portfolio management. Partner with Product Design and Decision Science teams to explore, test, and validate product ideas through data and user insights.
Execution & Delivery
Own the roadmap for risk scoring, aggregation monitoring, and geo-analytics tools. Translate model outputs into scalable product features that provide value to underwriters, capital providers, and other users of the platform. Prioritize and manage a clear backlog in collaboration with Engineering and technical leads, ensuring clarity of scope and alignment with team goals.
Collaboration & Communication
Work with other Product Managers and functional teams to ensure the delivery of high-quality and high-impact capabilities. Partner with MGA Members, Member Relationship Directors, and Risk Capital partners to deeply understand their needs and translate those into product opportunities. Collaborate with actuaries, underwriters, engineers, and data scientists across Accelerant to ensure solutions are feasible, scalable, and effective. Co-create with Product Design to shape intuitive workflows, test product concepts, and improve usability through iteration. Champion a culture of continuous improvement around data practices across Product & Tech and the broader organization, identifying opportunities to streamline workflows, improve quality, and support better decision-making.
You'll Be Successful If You Have
Required :
At least 5 years experience as a Product Manager delivering commercial products that leverage AI/ML or advanced analytics. Background in data-rich product domains, with comfort in translating technical output into user-facing tools. Familiarity with P&C specialty insurance, especially underwriting or portfolio management. Experience working with geo-analytics, including concepts like aggregation, map-based interfaces, weather layers and peril overlays. Understanding of geo-indexing (e.g., H3) and its application in insurance geo-analytics. Experience working with modern data platforms such as Snowflake. Strong written and verbal communication skills, especially when working across disciplines. Ability to work independently, navigate ambiguity, and make progress without full direction.
Preferred :
Experience with distributed teams and remote collaboration. Comfort working with executives and presenting product decisions clearly. Experience co-developing solutions with cross-functional teams through collaborative exploration and iteration. Familiarity with the Insurtech or Fintech space.
You'll thrive in this role if you:
Are energized by solving complex problems with a cross-functional team. Are comfortable in a fast-moving environment with changing priorities. Seek input, challenge assumptions, and welcome feedback. Are comfortable digging into technical details while keeping the user in focus. Can gain trust across the organization, even when influence is informal.
Enjoy our comprehensive benefits package designed to meet your diverse needs and support your well-being:
Work-life balance: We believe that taking time to rest and recharge makes us all better. That's why we offer flexible time off and encourage our team to take the time they need to prioritize their health and well-being.
Enjoy our comprehensive benefits package designed to meet your diverse needs and support your well-being:
Health and wellness: We offer high-quality health, dental, and other benefits to ensure our team members have access to the care they need.
Remote work: Work where you're most productive and fulfilled. This position is open to remote candidates across the US, Canada, Europe and the UK, who have the flexibility to work with our teams distributed across Europe and North America. Most cross-team collaboration happens in the mornings of the Eastern Time Zone.
Travel: We value face-to-face connections and believe that in-person interactions can enhance collaboration and build stronger relationships. Travel is a part of your role, with opportunities to connect with your team and our Members in-person.
About Accelerant Accelerant is a services and data platform for the specialty insurance market. Our mission is to align incentives across the ecosystem. Our Risk Exchange harnesses advanced data analytics and AI to reduce information asymmetries and operational barriers. We connect expert underwriters with risk-capital partners, turning decades-old, siloed processes into data-rich insight and predictable capacity. Since we launched in 2018, our platform has grown to $3 billion+ in annual premium across 500+ niche programs and 40+ countries, all under the banner of A- (Excellent) AM Best ratings and the support of global carriers like QBE and Tokio Marine. By aligning incentives and arming specialists with real-time data, Accelerant makes it easy for small and midsize businesses to get the coverage they need to keep growing.
Why Accelerant Our incredible team is united by the mission to make insurance work better - for everyone. We're a fully remote, high-trust team where engineers, data scientists, and insurance experts work side-by-side to ship in weeks, not years. Every model trained and feature released unlocks protection for thousands of small businesses, and proves that centuries-old markets can run on modern data. We back bold ideas with meaningful equity, flexible schedules across North America and Europe, and a culture built on curiosity, autonomy, and clear results. If you love tackling hard problems, moving quickly, and seeing your work matter every day-join us.

Bizerba Canada is looking for a results-driven Operations Manager to oversee production at our Boucherville, QC facility. This role leads daily operations, ensuring efficiency, quality, safety, and on-time delivery while driving continuous improvement and supporting a motivated, high-performing team.
Your Tasks
Organize, direct, and control all aspects of daily production. Ensure optimal use of printing equipment and other machinery. Monitor schedules to meet deadlines and maintain high-quality standards. Work closely with production planning to prioritize tasks effectively. Work closely with the quality and maintenance department. Supervise production supervisors, team leaders, press operators, press helpers. Participate in hiring, training, performance evaluation, and talent development. Foster a positive and motivating work environment. Implement and maintain quality control procedures and standards. Plan and staff to ensure SLA targets are maintained (internal and external) Lead continuous improvement initiatives such as Lean, 5S, and Kaizen. Analyze non-conformities and apply corrective and preventive actions. Enforce health and safety regulations throughout the plant. Promote safety best practices and provide ongoing training. Ensure timely response and follow-up to workplace incidents. Manage production budgets and monitor operating costs. Track and analyze KPIs including yield, waste, downtime, and OEE. Collaborate with purchasing, maintenance, quality, logistics, and sales teams.
Tâches Organiser, diriger et contrôler tous les aspects de la production quotidienne. Assurer une utilisation optimale de l'équipement d'impression et des autres machines. Surveiller les échéanciers pour respecter les délais et maintenir des normes de qualité élevées. Travailler en étroite collaboration avec la planification de la production pour prioriser efficacement les tâches. Travailler en étroite collaboration avec le département de qualité et de maintenance des équipements. Superviser les superviseurs de production, les chefs d'équipe, les opérateurs de presse et les aides. Participer à l'embauche, à la formation, à l'évaluation du rendement et au développement des talents. Favoriser un environnement de travail positif et motivant. Mettre en œuvre et maintenir des procédures et des normes de contrôle de la qualité. Planifier et doter le personnel pour s'assurer que les objectifs d'ANS sont maintenus (internes et externes) Diriger des initiatives d'amélioration continue telles que Lean, 5S et Kaizen. Analyser les non-conformités et appliquer des mesures correctives et préventives. Faire respecter les règles de santé et de sécurité dans l'ensemble de l'usine. Promouvoir les pratiques exemplaires en matière de sécurité et offrir une formation continue. Assurer une intervention et un suivi rapides en cas d'incident en milieu de travail. Gérer les budgets de production et surveiller les coûts d'exploitation. Suivre et analyser les indicateurs clés de performance, y compris le rendement, le gaspillage, les temps d'arrêt et le TRS. Collaborer avec les équipes des achats, de la maintenance, de la qualité, de la logistique et des ventes.
Your Profile
Degree in Operations Management, Engineering, Printing Technology, or a related field. 5-10 years of leadership experience in printing or manufacturing. Strong leadership skills and a results-oriented mindset. Excellent analytical, problem-solving, and organizational abilities. Ability to manage multiple priorities effectively. Strong interpersonal and communication skills. Proficiency with production management systems and ERP software. In-depth knowledge of flexographic, offset, and digital printing processes (highly desirable).
Qualifications requises
Diplôme en gestion des opérations, en ingénierie, en technologie d'impression ou dans un domaine connexe. 5 à 10 ans d'expérience en leadership dans l'impression ou la fabrication. Solides compétences en leadership et un état d'esprit axé sur les résultats. Excellentes capacités d'analyse, de résolution de problèmes et d'organisation. Capacité à gérer efficacement plusieurs priorités. Solides compétences interpersonnelles et de communication. Maîtrise des systèmes de gestion de la production et des logiciels ERP. Connaissance approfondie des procédés d'impression flexographique, offset et numérique (hautement souhaitable).

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.
We are seeking a highly skilled and experienced Senior Manager - Cloud Platform Engineering & Operations to lead our AWS-based cloud platform services. This role will drive platform engineering excellence, oversee cloud operations, and ensure secure, reliable, and scalable solutions to support enterprise applications and business growth. The ideal candidate will bring expertise in AWS cloud services, application migration strategies (re-platforming, refactoring), DevOps practices, and strong leadership skills to manage teams, stakeholders, and vendors.
Key Responsibilities
Platform Engineering & Cloud Operations
Lead design, engineering, and operational management of AWS services (EC2, EKS, ECS, RDS, Data Lake, Lambda/Serverless, etc.). Oversee cloud operations, including patching, monitoring, backup/recovery, performance tuning, and cost optimization. Implement observability, monitoring, and security tooling (Dynatrace, Qualys, AWS Backup). Ensure compliance with InfoSec, audit, and governance standards across all workloads. Drive automation, standardization, Infrastructure as Code (IaC), and self-service adoption.
Application Migration & Transformation
Manage application migrations to AWS cloud, including lift & shift, re-platforming, and refactoring initiatives. Collaborate with architects and application teams to define cloud adoption and modernization strategies. Provide technical leadership for transforming workloads into containerized and serverless architectures. Champion a cloud-first mindset and ensure alignment with enterprise architecture roadmaps
DevOps & Tooling
Govern and enhance CI/CD pipelines using AWS CodeSuite, ArgoCD, and integrate CheckMarx for security scanning. Oversee container platforms (EKS, ECS, Docker) and API management (Kong API Gateway). Promote DevOps best practices, version control, automated testing, and release management.
Operations & Service Management
Manage incident, problem, and change processes in ServiceNow, ensuring SLA compliance. Oversee ticket handling and efficient response to production issues, including after-hours support when required. Maintain disaster recovery readiness and business continuity plans.
Cross-Functional Collaboration & Change Management
Work closely with application teams, InfoSec, compliance, and change management functions to ensure smooth adoption of cloud solutions. Enable effective collaboration across technology and business stakeholders. Advocate for Agile and DevOps mindsets, embedding modern practices into project delivery and operations. Ensure alignment of cloud initiatives with organizational strategy and governance frameworks.
Leadership & People Management
Lead and mentor cloud engineering and operations teams, fostering high performance and professional growth. Establish training and certification programs on AWS, DevOps, containers, and security practices. Conduct performance reviews, provide career development, and drive succession planning.
Stakeholder & Vendor Management
Act as primary point of contact for application owners, InfoSec, compliance, and business stakeholders. Manage vendor relationships, contracts, and performance with cloud service providers and third-party tools. Act as a lead and communicate operational updates, project milestones, and risks to senior leadership.
Required Technical Skills
Programming & Automation: Python, Shell scripting (Basic Proficiency) Infrastructure as Code (IaC): Terraform, AWS CloudFormation (Intermediate Proficiency) Cloud Platform Expertise: AWS (EC2, EKS, ECS, RDS, S3, Lambda, Data Lake, Systems Manager) (Intermediate Proficiency) Architecture: AWS Well-Architected Framework, high availability, scalability, and security principles (Intermediate Proficiency) DevOps & SDLC: CI/CD pipelines, AWS CodeSuite, ArgoCD, Git, automated testing, release management (Basic Proficiency) Containers & Orchestration: Docker, Kubernetes (EKS) (Basic Proficiency) ITSM Tools: ServiceNow for incident, change, and problem management (Expert Proficiency)
Key Competencies / Soft Skills
Leadership Presence: Ability to inspire, influence, and lead high-performing technical teams. Strategic Thinking: Strong grasp of cloud adoption roadmaps, aligning IT with business strategy. Collaboration: Proven success working with cross-functional teams (Application, InfoSec, Compliance, Change Mgmt). Communication: Excellent written, verbal, and presentation skills for executive and technical audiences. Problem Solving: Analytical mindset with a pragmatic approach to resolving complex issues. Change Leadership: Ability to drive transformation initiatives and promote a cloud-first culture. Agility & Resilience: Comfortable in fast-paced environments with competing priorities. Stakeholder Management: Skilled at building relationships and managing expectations across technical and business domains.
Qualifications & Experience
15+ years of IT infrastructure and cloud experience with at least 5 years in a leadership/management role. Bachelor's degree in computer science, Engineering, or related field Proven expertise in AWS cloud engineering, operations, and migration strategies (lift & shift, re-platforming, refactoring). Strong experience leading DevOps adoption, automation, and container platforms. Vendor management, contract negotiation, and stakeholder engagement experience. Excellent leadership, communication, and cross-functional collaboration skills.
Work Environment
Hybrid work model: minimum 3 days in-office Availability to work flexible hours including after-hours and weekend on-call or as required for critical issues.
Preferred Certifications
AWS Solutions Architect Associate or Professional CKA - Certified Kubernetes Administrator Terraform Associate PMP, Scrum Master, SAFe certified
What We Offer
Modern HQ location within walking distance from Union Station. Equipment Purchase Program. Training Reimbursement. Paid Professional Designations. Employee Share Purchase Program (ESPP). Corporate Discount Program. Enhanced group benefits. Parental Leave Top-up program. Fitness membership discounts. Volunteer paid Days.
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.
Please submit your resume in confidence by clicking "Apply". Only qualified candidates selected for an interview will be contacted. CI Financial Corp. and all of our affiliates ("CI") are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at , or call ext. 4747.

SAP Services & Support Manager (Leadership Role) Location: Canada (Hybrid) Employment Type: Full-time Experience Level: Senior Management - Operations About the Role We're seeking an accomplished SAP Services & Support Manager to lead the strategic direction, delivery, and optimization of SAP solutions across enterprise operations. In this leadership role, you'll oversee the SAP ecosystem's full lifecycle-from architecture and implementation to sustainment and innovation-ensuring alignment with organizational goals and financial performance. What You'll Be Doing Leadership Provide strategic and operational leadership for SAP business processes, technology architecture, and integration. Oversee implementation of new SAP modules and business processes into production. Recommend initiatives aligned with business and financial objectives. Identify opportunities for continuous improvement while fostering innovation and accountability. Management Lead, coach, and develop cross-functional teams to achieve project success and professional growth. Foster collaboration, learning, and a Kaizen culture for continuous improvement. Inspire and empower team members to proactively influence the business and drive change. Business Partnership & Vendor Management Collaborate with cross-functional stakeholders on complex, enterprise-level projects. Manage vendors and system integrators to meet contractual and performance commitments. Oversee RFP/SOW creation, contract negotiation, and budget performance. Lead integration of SAP Services and Support within the broader Information Services organization. Product Lifecycle Management Manage the full systems development lifecycle (SDLC) for SAP-related projects and programs. Oversee architecture, design, and sustainment of SAP services across business units. Develop and maintain SAP roadmaps aligned with business priorities and emerging technologies. Ensure compliance with ITIL, PMLC, and regulatory standards. Administration Manage operational budgets for SAP support, maintenance, and enhancements. Maintain robust system documentation and enforce standardization across SAP processes. Drive efficiency and cost optimization while ensuring audit and compliance adherence. What You'll Bring Experience & Education Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. 7+ years of progressive IT management experience, including 5+ years in leadership roles. 5+ years managing an SAP Centre of Excellence or similar environment. Hands-on SAP experience across landscape management, cloud applications (IBP, BTP), and integrations. Strong experience in business process enhancement and SAP-driven transformation. Proven project management experience using Agile and/or Waterfall methodologies. Core Competencies Exceptional leadership, stakeholder engagement, and vendor management skills. Strong analytical, communication, and problem-solving abilities. Expertise in ITIL, PMLC, and enterprise service delivery frameworks. Proven ability to bridge business needs with technical strategy and execution. Budget management and strategic planning proficiency.

Join us to make a lasting impact! An excellent work-life balance is waiting for you!
The First Nations Education Steering Committee (FNESC) is currently looking for a dedicated, experienced and organized Manager, First Nations Languages and Culture Program to join our hard-working First Nations Languages and Culture department who work collaboratively and diligently to improve education for all First Nations students in BC.
The Manager, First Nations Languages and Culture Program is responsible for managing a portfolio of First Nations Languages and Culture support services directly related to students, school staff, and community members associated with First Nations schools. This position manages the development, delivery, implementation and evaluation of strategies and programs aimed at increasing the quality of Language and Culture programming throughout BC.
Since 1992, FNESC, led by a strong and diverse board of over 130 First Nations community representatives, has worked in partnership with the First Nations School Association (FNSA), and the Indigenous Adult Higher Learning Association (IAHLA). Communications, research, partnership-building, resource development and advocacy are all part of the work we do to advance issues in First Nations education.
What We Offer:
The salary for this position is $97,053.00 per year; Four (4) weeks of vacation as well as two (2) weeks of vacation at Christmas time (with the latter being subject to annual board approval); Well above-average benefits plan that is 100% paid for by FNESC, that includes: extended health care, dental care, and vision care; Well above-average employer matched pension plan; The potential for partial work-from-home; Career advancement opportunities in a fast-growing organization (approximately 30% of current FNESC employees have been promoted into their current role); Generous annual professional development subsidy; Generous wellness subsidy; 35-hour working week; Regular employee appreciation events such as our annual Summer Barbeque and Christmas Party. Respectful work environment with a stellar work-life balance.
Duties and Responsibilities:
Program Management and Implementation Administering funding programs to communities in collaboration with the Director of First Nations Languages and Culture; Managing funding allocations, reviewing work plans and reports, and supporting the development of allocation plans with the Director; Ensuring completion of funding activities, including final and interim reports, work plans, and maintaining communication with schools and communities; Keeping First Nations communities informed of language and culture funding updates and professional development events; Overseeing the First Nations Language Teacher Mentor-Apprentice Program; Providing reports and proposals for Board and Subcommittee activities as required; Providing data and statistical reports to meet accountability requirements and supporting program expansion. Compilation of monthly coaching statistics and supporting workload distribution of coaches; Acting as the primary contact for First Nations schools regarding language and culture workplans and grant allocations; Support the development and updating of language and culture tools and resources, including those on the FNESC website.
Strategic Project Management & Development Supporting the Director with initiatives related to Languages Teacher succession planning. Researching best practices in Indigenous language revitalization and preparing reports. Collaborating with FNESC staff and affiliated organizations to manage language and culture initiatives. Analyzing data and trends for First Nations languages programming in schools to inform practice. Building alignment with FNESC mission, vision, values, and strategies. Participating in the advocacy and development of Language and Culture programming in collaboration with the Director and senior leadership.
What We're Looking For:
A minimum of a Bachelor's degree in a relevant field (e.g., education, education administration, project management, business administration, etc.) or equivalent; A minimum of three (3) years' experience managing staff; Education administration experience, including experience working in the field of First Nations Languages in BC is an asset; Strong working knowledge of languages development, and support; Experience working with First Nations schools and communities; Comprehensive understanding of First Nations in British Columbia; ideally in education Strong working knowledge of educational technologies, including proficiency with Windows and MacOS operating systems and associated applications; Expertise in language revitalization is an asset; Strong research and analytical skills; Excellent written and verbal communication skills, with the ability to advocate for culturally based education initiatives.
We offer full-time meaningful work in a professional, friendly, and diverse office environment which is easily accessible by transit and right next door to Park Royal Mall. We enjoy having occasional lunches together as a team - pizza is one of our favorites.
This is a full-time, permanent position with most of the work being done between 8:30 a.m. and 4:30 p.m. However, the nature of this position is such that occasional work outside of those hours, including weekend work, may be required.
FNESC requires that all FNESC staff be fully vaccinated for COVID-19 for two reasons: First, because FNESC takes its responsibility to create and maintain a healthy workplace very seriously. And, second, because many of our staff attend First Nations communities in-person. Some First Nations have unique requirements and vulnerabilities related to communicable diseases like COVID-19, and FNESC always respects the needs of First Nations.
We thank everyone who applies for their interest in FNESC. Unfortunately, due to the volume of applications, we are only able to respond to those applicants who are selected for an interview. We cannot respond to telephone or email inquiries.
Please send your resume and cover letter to

Join us to make a lasting impact! An excellent work-life balance is waiting for you!
The First Nations Education Steering Committee (FNESC) is currently looking for a dedicated, experienced and organized Manager, First Nations Languages and Culture Program to join our hard-working First Nations Languages and Culture department who work collaboratively and diligently to improve education for all First Nations students in BC.
The Manager, First Nations Languages and Culture Program is responsible for managing a portfolio of First Nations Languages and Culture support services directly related to students, school staff, and community members associated with First Nations schools. This position manages the development, delivery, implementation and evaluation of strategies and programs aimed at increasing the quality of Language and Culture programming throughout BC.
Since 1992, FNESC, led by a strong and diverse board of over 130 First Nations community representatives, has worked in partnership with the First Nations School Association (FNSA), and the Indigenous Adult Higher Learning Association (IAHLA). Communications, research, partnership-building, resource development and advocacy are all part of the work we do to advance issues in First Nations education.
What We Offer:
The salary for this position is $97,053.00 per year; Four (4) weeks of vacation as well as two (2) weeks of vacation at Christmas time (with the latter being subject to annual board approval); Well above-average benefits plan that is 100% paid for by FNESC, that includes: extended health care, dental care, and vision care; Well above-average employer matched pension plan; The potential for partial work-from-home; Career advancement opportunities in a fast-growing organization (approximately 30% of current FNESC employees have been promoted into their current role); Generous annual professional development subsidy; Generous wellness subsidy; 35-hour working week; Regular employee appreciation events such as our annual Summer Barbeque and Christmas Party. Respectful work environment with a stellar work-life balance.
Duties and Responsibilities:
Program Management and Implementation Administering funding programs to communities in collaboration with the Director of First Nations Languages and Culture; Managing funding allocations, reviewing work plans and reports, and supporting the development of allocation plans with the Director; Ensuring completion of funding activities, including final and interim reports, work plans, and maintaining communication with schools and communities; Keeping First Nations communities informed of language and culture funding updates and professional development events; Overseeing the First Nations Language Teacher Mentor-Apprentice Program; Providing reports and proposals for Board and Subcommittee activities as required; Providing data and statistical reports to meet accountability requirements and supporting program expansion. Compilation of monthly coaching statistics and supporting workload distribution of coaches; Acting as the primary contact for First Nations schools regarding language and culture workplans and grant allocations; Support the development and updating of language and culture tools and resources, including those on the FNESC website.
Strategic Project Management & Development Supporting the Director with initiatives related to Languages Teacher succession planning. Researching best practices in Indigenous language revitalization and preparing reports. Collaborating with FNESC staff and affiliated organizations to manage language and culture initiatives. Analyzing data and trends for First Nations languages programming in schools to inform practice. Building alignment with FNESC mission, vision, values, and strategies. Participating in the advocacy and development of Language and Culture programming in collaboration with the Director and senior leadership.
What We're Looking For:
A minimum of a Bachelor's degree in a relevant field (e.g., education, education administration, project management, business administration, etc.) or equivalent; A minimum of three (3) years' experience managing staff; Education administration experience, including experience working in the field of First Nations Languages in BC is an asset; Strong working knowledge of languages development, and support; Experience working with First Nations schools and communities; Comprehensive understanding of First Nations in British Columbia; ideally in education Strong working knowledge of educational technologies, including proficiency with Windows and MacOS operating systems and associated applications; Expertise in language revitalization is an asset; Strong research and analytical skills; Excellent written and verbal communication skills, with the ability to advocate for culturally based education initiatives.
We offer full-time meaningful work in a professional, friendly, and diverse office environment which is easily accessible by transit and right next door to Park Royal Mall. We enjoy having occasional lunches together as a team - pizza is one of our favorites.
This is a full-time, permanent position with most of the work being done between 8:30 a.m. and 4:30 p.m. However, the nature of this position is such that occasional work outside of those hours, including weekend work, may be required.
FNESC requires that all FNESC staff be fully vaccinated for COVID-19 for two reasons: First, because FNESC takes its responsibility to create and maintain a healthy workplace very seriously. And, second, because many of our staff attend First Nations communities in-person. Some First Nations have unique requirements and vulnerabilities related to communicable diseases like COVID-19, and FNESC always respects the needs of First Nations.
We thank everyone who applies for their interest in FNESC. Unfortunately, due to the volume of applications, we are only able to respond to those applicants who are selected for an interview. We cannot respond to telephone or email inquiries.
Please send your resume and cover letter to

Senior Manager - Software Development & Architecture (AI Contact Center Solutions) Location: Toronto, ON (Hybrid - 2-3 days onsite) We're seeking a Senior Manager, Software Development & Architecture to lead Agile teams building digital onboarding, AI-driven support, and telephony platforms for a leading organization in the financial technology space. What You'll Do: Lead and mentor Agile development teams delivering enterprise-grade digital support and contact center solutions. Define and implement software architecture standards ensuring scalability, performance, and maintainability. Collaborate cross-functionally with product, engineering, and leadership teams to drive platform innovation. Conduct architecture and code reviews, promote engineering best practices, and manage multiple delivery streams. Guide platform evolution by integrating emerging technologies such as AI-powered customer service and enterprise knowledge management systems . What You Bring: 8+ years of progressive software development experience, including 3+ years in team leadership or architecture roles. Strong hands-on coding background and current experience reviewing code and technical designs. Proven experience in AI-enabled contact center or digital support technologies - ideally two of the following: Ada (AI-powered customer service) Five9 (Contact Center) KMS Lighthouse (Enterprise Knowledge Management) Experience leading Agile delivery teams, setting technical direction, and aligning platforms with business strategy. Excellent communication and stakeholder management skills.

Akkodis is partnered with a leading financial service firm who specialize in payment processing here in Toronto. They're looking to recruit a Senior Manager, Software Development & Architecture to lead Agile teams responsible for building and evolving Digital Onboarding, Digital Support, and Telephony platforms in a fast-paced, customer-first environment.
This is a new, high-impact leadership role for a technical leader who can blend hands-on development expertise with architectural vision and team-building / people management skills.
What You'll Do: Build, lead and mentor a growing team of software engineers and architects, fostering innovation, collaboration, and technical excellence. Translate business requirements into scalable, maintainable, and high-performing technical solutions. Define and enforce software architecture standards, guidelines, and best practices across platforms. Collaborate with Product Owners, cross-functional teams, and stakeholders to plan releases, manage multiple streams of work, and deliver predictable results. Conduct architecture reviews, code reviews, and performance evaluations to ensure quality, compliance, and alignment with organizational goals. Anticipate technical challenges and guide the team through ambiguity with proactive problem-solving. Build relationships with internal stakeholders, supporting platform roadmaps, RFPs, and customer initiatives.
What You Bring: 8+ years in software development and architecture, including 3+ years leading technical teams. Experience working in software development, business intelligence, data architecture, and cloud-native and/or modern architecture practices. Experience with call center / customer engagement platforms (e.g., Five9, Genesys, Twilio Flex, Talkdesk, NICE CXone, Amazon Connect) or knowledge management systems (e.g., ServiceNow, Zendesk, Confluence). Candidates should have hands-on experience with at least one of these areas. Experience with Ada or similar AI-powered customer service platforms, including AI integration with CRM and/or contact center solutions, conversation AI, virtual agent automation, etc. Deep understanding of Agile methodologies and modern software development practices. Strong leadership, mentoring, and team-building skills. Comfortable navigating ambiguity, solving unprecedented problems, and anticipating potential issues before they arise. Experience in financial services, payments, or fintech is a strong asset but not required.
Why This Role: Shape the evolution of key digital platforms that directly impact customer experience Lead a growing, high-performing team in a collaborative, innovative environment. Drive architectural strategy and platform modernization in a dynamic and fast moving industry.
If you're interested in learning more, don't hesitate to apply today!

Project Description: Enterprise Systems - supporting areas such as Talent, Finance, Corporate Services, or Public Affairs. Given the scope and visibility of these initiatives, we're looking for a candidate with a strong track record of program delivery in complex environments and the ability to operate with minimal direction. Candidate should demonstrate both strategic stakeholder engagement and hands-on delivery management experience with SaaS, data-related initiatives, and Agile delivery practices. Responsibilities: Scrum Master Responsibilities Facilitate agile ceremonies (daily stand-ups, sprint planning, retrospectives, backlog refinement). Track progress, remove blockers, and promote agile best practices. Drive continuous improvement within the team. Stakeholder Management & Delivery Act as a key liaison between business stakeholders and technology teams. Ensure timely delivery of features and initiatives, highlighting risks and dependencies. Communicate status updates and findings clearly to senior management and stakeholders. Engage with trading desks, risk, treasury, operations, and collateral teams to capture and analyze business needs. Translate requirements into clear functional specifications, process flows, and user stories with acceptance criteria. Partner with the Product Owner to refine and prioritize the backlog in line with strategic objectives. Collateral Management Focus Evaluate and improve workflows around collateral management, and intraday collateral movement. Support delivery of solutions that strengthen efficiency, transparency, and compliance in collateral processes. Mandatory Skills Description: Has extensive experience leading on behalf of technology teams in partnership with SaaS vendors and business stakeholders. Can develop and manage delivery plans for initiatives such as data product builds and system implementations with integrations. Brings hands-on experience delivering projects within Agile frameworks, including sprint planning, backlog management, and iterative delivery across cross-functional teams. Is a clear, confident communicator who can lead steering committee meetings with MDs and Senior MDs and produce concise, executive-ready presentation materials. Brings proven ability to drive cross-functional alignment and manage dependencies across multiple workstreams.

Our client is a rapidly growing global organization with a strong presence across North America and expanding international operations. The company is investing heavily in digital transformation and enterprise technology to support its continued growth. This role offers the opportunity to shape and mature project delivery frameworks within a scaling IT PMO-driving process improvement, governance, and consistency across a diverse portfolio of global initiatives.
We are seeking an experienced Senior Technical Program Manager to oversee enterprise-level initiatives that span both technology infrastructure and software development programs. This role combines strategic leadership, hands-on delivery management, and cross-functional coordination to ensure projects are executed on time, within scope, and aligned with organizational goals.
The ideal candidate will bring a proven track record of leading complex enterprise transformations, encompassing ERP modernization, cloud migrations, merger and acquisitions, and software engineering programs.
Key Responsibilities Lead the planning, execution, and delivery of concurrent technical projects. Develop detailed project and program roadmaps, including scope definition, resource allocation, budgeting, and risk management. Blueprint and drive ERP, application, and infrastructure projects (SAP, Oracle, QAD, Azure, or similar environments). Juggle several projects at once, budgets ranging from $3M-$5M Implement governance frameworks, ensuring adherence to PMO and ITIL best practices. Partner closely with C-suite, business stakeholders, and technical teams to align projects with strategic objectives. Manage cross-functional teams, vendors, and third-party partners, including negotiation and performance oversight. Oversee hybrid (Agile/Waterfall) delivery frameworks. Champion best practices in software lifecycle management (SDLC), CI/CD pipelines, and DevOps collaboration. Drive system integrations, upgrades, and modernization efforts across enterprise applications and infrastructure platforms. Oversee change management initiatives and support adoption of new systems, software releases, and emerging technologies. Ensure financial governance for programs with budgets ranging from $5M-$10M+, delivering within scope and on schedule. Produce executive dashboards, reports, and presentations to communicate progress, KPIs, and value delivery.
Qualifications & Experience 10+ years of progressive IT program and project management experience in enterprise environments. ERP program management experience with systems such as SAP, Oracle, or QAD. Proven experience leading both software development and infrastructure modernization initiatives. Deep understanding of SDLC, Agile frameworks, and hybrid project methodologies. Strong technical understanding of cloud platforms (Azure, AWS) and modern integration technologies. Skilled in vendor management, contract negotiation, and SOW development. Familiarity with ITIL, ServiceNow, and enterprise-level change management practices. Proficiency with tools such as JIRA, Confluence, and Microsoft Project. Exceptional leadership, communication, and stakeholder engagement abilities. Certifications such as PMP, CSM, SAFe, or ITIL are highly desirable. Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred).
Key Attributes: Strategic thinker with a balance of technical depth and business acumen. Adept at managing competing priorities in fast-paced, global environments. Skilled at building trust and alignment across technical and non-technical teams. Highly analytical, results-driven, and committed to continuous improvement.
MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.

Crestline Coach is a long-established, family-oriented organization in Saskatoon, SK, that has grown to become North America's leading ambulance manufacturer and Canada's largest supplier of small to mid-size commercial buses for transit, paratransit, shuttle, and tour applications. With safety, innovation, and durability always at the forefront of our business, we now inspire today's industry standards. Crestline Coach has strong values that align with our culture, demonstrating a customer-centric focus, leadership, integrity, family spirit, and excellence in all we do.
We are seeking a highly skilled Senior IT Manager to provide strategic leadership and operational oversight for IT and information systems at our Saskatoon site. As a key member of the site's Senior Leadership Team (SLT), this role ensures local IT strategies, systems, and operations align with both divisional priorities and the parent company's enterprise standards.
The Senior IT Manager will lead a high-performing IT team, oversee IT service delivery (including ERP, CRM, and manufacturing systems), and ensure cybersecurity, compliance, and system resilience. This is a strategic role for a forward-thinking IT leader who thrives on innovation, collaboration, and enabling business growth through technology.
KEY RESPONSIBILITIES
As the Senior IT Manager, you will: Partner with business leaders to identify and implement technology solutions that drive competitive advantage, enhance customer experience, and improve operational performance. Align local IT strategy with the parent company's enterprise architecture, cybersecurity, and digital transformation initiatives. Lead IT service delivery to support daily operations, including ERP, CRM, manufacturing systems, and end-user technologies. Lead, mentor, and develop a high-performing IT team by setting goals, conducting evaluations, and supporting professional development. Manage division-specific IT projects and implementations, ensuring delivery on time and within budget. Oversee divisional IS tools, databases, and software solutions, collaborating with business leaders to ensure alignment with operational needs. Coordinate with vendors and IT service providers to optimize system performance and value. Implement IT policies, monitor compliance, and ensure data security, reporting accuracy, and disaster recovery preparedness. Analyze divisional processes and recommend IS solutions to improve productivity and operational efficiency. Provide technical leadership to IT support teams and training for end-users on IS tools.
QUALIFICATIONS
As the Senior IT Manager, you will have:
Essential: Bachelor's degree in Information Technology, Computer Science, Business, or related field. Strong experience in IT & IS management, ideally 7-10+ years. Proven leadership and project management abilities. Proficiency with enterprise systems, ERP platforms, IT infrastructure, and cybersecurity. Strategic thinker with strong problem-solving and decision-making skills. Excellent communication and interpersonal skills with the ability to bridge technical and business needs.
Preferred: Relevant certifications (e.g., PMP, ITIL, CISSP). Experience in a manufacturing or managed service provider environment.
Core Competencies & Skills:
Values that align with our culture: Customer Centric, Leadership, Integrity, Family Spirit, Excellence. Strategic mindset with a vision for innovation and continuous improvement. Ability to manage multiple priorities and deadlines. Strong analytical skills and attention to detail. Effective communicator with the ability to simplify complex IT concepts. Adaptability to evolving technologies and business environments. Strong accountability for IT security, compliance, and performance.




WHY CHOOSE CRESTLINE COACH?
Crestline Coach takes pride in a strong company culture that embodies excellence, integrity, trust and innovation. To foster a strong culture, we believe in a progressive, dynamic and solution-based environment and want to prosper amongst the best and brightest in the country. Benefits of working with Crestline Coach include:
A competitive salary with bonus earning potential including a recruitment referral bonus. Health benefits including dental, extended health care, long and short-term disability coverage, accident and serious illness insurance, life insurance, and a health spending account. A group registered retirement savings plan that has a 4% matching, occupational vision care, employee, and family assistance programs along with a virtual walk-in clinic that provides unlimited healthcare for you and your family. Milestone and service awards at five-year increments. Access to CUBBI, a discounted food delivery service of fresh meals from local kitchens, and Sutton Smart Perks Discounts for services and discounts from local businesses. Career path and career longevity support by approved professional development opportunities and cost reimbursement, including association memberships.

FTE Permanent 5 days onsite at Vancouver, BC Must have experience
Should have managed a team of at least 15 testers or related Should come from the technical background includes automation design, coding using JavaScript and similar to compliment the tech stack at this program. Should have customer facing skills and experience.
- Overview of project/tech Good to have: Knowledge on any other tech stack as Java / Python Mobile app automation - iOS , Android, Native Very Good to have Jest framework, similar framework Good knowledge on CI/CD integration and DevOps Responsibilities: Design, develop, and maintain the overall test automation strategy and framework for various projects and platforms Lead, train, and mentor a team of QA engineers on best practices, tools, and methodologies in test automation Oversee the design and implementation of automated test scripts using various automation tools and technologies Integrate automated testing into CI/CD pipelines to ensure continuous testing and quality Analyze and report on test execution progress, test results, and quality metrics to stakeholders. Evaluate and recommend new techniques, and methodologies to improve automation efficiency and quality. Will be automation Point of Contact ("POC") for a given scope automation project. Coordinate automation efforts with QA team, product and engineering teams. Develop code that supports team's automation efforts and goals. Take ownership to maintain and enhance automation test code. Adhere to best practices and standards to deliver reliable and robust code Identify technical blockers / challenges to do a task. (i.e. as part of exploratory 0->1 efforts). Monitor and follow up on the ROI (i.e. health and reliability) for areas under your purview. Works effectively with client dedicated parties to increase automation coverage. Effectively drive team on issues resolution (i.e. RCA issues, specifically around SEV prevention) with XFNs. Debug test failures and test framework issues. Deliver plan/updates/status of product automation effectively. Communicate/escalate blockers/failures to SDET/product engineers. Deliver clear and actionable bug reports.

We are Systematix and we are currently looking for a Professional Services Partner (PSP) to support a critical software transition program for one of our global clients in the life sciences and scientific instrumentation space.
ABOUT THE PROJECT Our client is one of world's leading Scientific Test and Measurement organizations. They are currently in the process of retiring a legacy operating system that supports scientific instruments and is transitioning to a next-generation software platform. For customers with multiple instruments or highly integrated workflows, this transition can be complex and potentially disruptive. As Project Manager/PSP, you will serve as the key interface between the client's commercial, service, and implementation teams-ensuring client needs are fully understood, high-risk transitions are managed proactively, and sales teams are equipped to generate accurate and timely upgrade quotes. This role is best suited for someone who brings a strong technical foundation - such as engineering, field service, or medical device instrumentation - and has transitioned into project or program management.
ABOUT THE RESPONSIBILITIES Engage directly with end customers to assess their current instrument configurations, software environments, and transition risk. Develop customized project plans for complex accounts to ensure smooth migration with minimal disruption to laboratory operations. Interpret customer feedback and usage patterns to support tailored planning and prioritization. Work cross-functionally with sales, quoting, and service teams to clarify client requirements and enable timely, accurate proposal generation. Identify and communicate key technical constraints that may affect upgrade pathways or scheduling. Lead the coordination of high-risk software transitions across internal departments, including service delivery, technical support, and R&D. Maintain visibility into transition pipeline and ensure alignment with implementation capacity and client expectations. Serve as a central point of escalation for complex or time-sensitive transitions. Apply Agile principles to manage evolving customer requirements, prioritize backlog items, and ensure transparent tracking of progress and blockers.
ABOUT THE REQUIRED SKILLS 5+ years of experience in project or program management, ideally supporting software or instrumentation deployments Background in engineering, field service, or technical support for medical devices, scientific instruments, or related hardware/software systems Proven ability to understand technical environments and translate customer needs into actionable plans Experience working in highly regulated or precision-driven industries Strong interpersonal and communication skills, with the ability to bridge technical and commercial functions Self-starter with strong organizational skills and the ability to manage ambiguity Customer-first mindset and a proactive approach to problem solving Familiarity with mass spectrometry, laboratory software platforms, or medical/scientific instrumentation is a strong asset
ABOUT THE ROLE This is a 6-month remote contract role to be performed in a North American time zone.
APPLY NOW If you are interested in finding out more, please contact us or submit your resume to .
ABOUT SYSTEMATIX Systematix is a Global Consulting and Resourcing firm head quartered in Canada with offices across North America and the United Kingdom. We provide the highest caliber consulting solutions to a diverse client base that includes all levels of Government and all Private Industry sectors.
Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we don't just accept difference, we thrive on it and believe that diverse cultures, perspectives, and experiences enhance our workforce and bring value to our community. Systematix Technology Consultants Inc has adopted the Employment Equity Policy to promote the full participation and advancement of members of the designated groups (women, indigenous peoples, members of visible minority groups, and persons with disabilities) under the Canadian Human Rights Act and Employment Equity Act in the Systematix Technology Consultants Inc workforce.

Description What You'll Do:
Lead Scrum Teams Run daily standups, sprint planning, reviews, and retrospectives Keep the team focused on sprint goals and deliverables Remove blockers and maintain team momentum Manage the product backlog with clear priorities
Deliver Q1 Roadmap Execute assigned roadmap priorities for Q1 Participate in planning Q2 features and capabilities Write user stories with clear acceptance criteria Prioritize backlog items based on business value Track progress and communicate status to stakeholders
Manage Product Development Work with engineers and architects to build technical solutions Break down features into deliverable tasks Ensure features ship on time and meet requirements Use analytics to measure performance and guide decisions
Technical Collaboration Partner with engineers to design platform components Define requirements for APIs, services, and integrations Test progress and validate solutions before full build Ensure smooth integration across systems Discovery & Problem Solving Lead discovery sessions to identify opportunities Work with cross-functional teams to prioritize problems Validate ideas with data and customer feedback Align solutions with platform strategy
Required Experience 3+ years as a product manager for digital platforms (B2B or B2C) 3+ years working in Agile/Scrum environments Experience leading scrum teams through development cycles Track record of shipping products on time and within budget E-commerce platform experience is a plus Lead scrum ceremonies effectively Write clear user stories and acceptance criteria Use data and metrics to make decisions Work with APIs, services, and system integrations Communicate technical concepts to both technical and business teams Manage multiple priorities independently Influence cross-functional teams without direct authority
What You'll Work On You'll lead scrum teams to deliver a scalable digital commerce platform with reusable components. Your focus will be executing Q1 roadmap priorities while helping plan Q2 features.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The pay range that the employer in good faith reasonably expects to pay for this position is $26-31/h CAD.
Our optional benefits can include medical, dental, vision and retirement benefits.
Applications will be accepted on an ongoing basis.
Tundra Technical Solutions (the operator of this Talent Community) is a global leader of contingent talent services. Our success and our clients' success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Inclusion without Exception:
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
About TCS: TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada. The company generated consolidated revenues of US $ 30 billion in the fiscal year ended March 31, 2025 BS1 and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Skills and Responsibilities: •The ideal candidate is a versatile PM who can shift gears easily, foster collaboration, navigate interpersonal dynamics, and drive delivery with transparency and accountability. •Experience working closely with multiple teams to successfully execute and complete projects on time and within budget. •Excellent leadership and team management skills, with the ability to motivate and inspire cross-functional teams. •Proficient in project management methodologies and tools, with a track record of delivering projects in agile. •Strong communication skills, both written and verbal, with the ability to effectively convey complex technical concepts to non-technical stakeholders. •Exceptional problem-solving and decision-making abilities, with keen attention to detail. •Ability to work well under pressure, prioritize multiple tasks, and adapt to changing priorities in a fast-paced environment. Candidate Requirements Must Have Skills •Good years of experience as an IT Project Manager •Agile methodology expertise (Scrum, SAFE, etc.) •One or more of Certified ScrumMaster (CSM) Professional Scrum Master (PSM) SAFE Scrum Master (SSM) PMI-ACP or CSP •Experience with Jira and Confluence •Strong technical background in IT.
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.