• T

    Associate Director  

    - Halifax

    ABOUT THE ROLE We are searching for an Associate Director to join our Client Service Team. The Associate Director assists with guiding strategy and client service plans while acting as support for the Account Directors. They ensure campaigns are delivered on time and ensures all client work is delivered within our client service standards.
    RESPONSIBILITIES AND OBJECTIVES Take an active role in understanding client’s businesses and both the opportunities and challenges they are currently facing. Develop a deep understanding of the client’s industry(ies) in which they operate. Participate in the development and presentation of strategies to deliver on client objectives. Brief the Media Operations team to support in planning and research and the development of tactical plans. Demonstrate collaboration by building and maintaining productive relationships with clients, internal teams, and agency partners. Manage engagements of varying scope (Client Service focus) with support from the Project Manager. Work closely with Finance and Media Ops to compile reports on staff capacity, including forecasting, management and ensuring effective employee utilization. Contribute to identifying client revenue growth opportunities. Train and mentor Project Managers in all aspects of account management.
    WHAT YOU’LL BRING We’re looking for someone with 5+ years of relevant media experience who exhibits strong leadership qualities and are client relationship builders. This ideal candidate will have:
    Experience analyzing complex data, market research, and formulating actionable plans. Previous experience managing a team. Experience in developing media strategy and managing campaign execution. Strong communication and presenting skills. Bilingual (French/English) considered a strong asset.
    WHAT WE OFFER We offer a work-life balance uncommon to the industry and the opportunity to work with some of the best and brightest minds locally and nationally. Some of our perks include an RRSP matching program, continual education, professional development, holiday office closures, flexible working arrangements, and more.
    Time & Space has a corporate goal of bringing success – to our clients, to our partners, and to our staff. We’re courageous, collaborative, purposeful, and inclusive. The ideal candidate will embody these values and will help us bring them to life.
    Apply today:
    Time & Space is a media agency committed to helping you profile, reach and engage with your customers. At our core, we are passionate about human behaviour, the motivators that propel people to act and stay at the forefront of a dynamic media landscape.
    Time & Space was founded in 1988, located in Halifax, Nova Scotia. We are proud to represent many regional, national and global brands. Our team of specialized media professionals takes heart in our client’s success, delivering intelligent and inspired solutions that are aligned with our clients’ business strategies.
    Our approach to media starts with identifying key insights through syndicated and proprietary research tools. Listening to consumers provides a deeper understanding of their values, experiences and preferences, and this has proven to be a sound basis for building strong consumer relationships.

  • C

    Entry Level Marketing Assistant  

    - Halifax

    We are looking to hire an Entry Level Marketing Assistant with outstanding organizational and research skills. Marketing Coordinators are expected to be creative individuals with fantastic communication skills and excellent time management.
    Responsibilities: Develop strategic marketing initiatives and activities. Implement marketing plans that include print, broadcast and online content. Create branded advertising campaigns, and support the marketing and design teams by coordinating and collating content. Setup tracking systems for marketing campaigns and online activities. Conduct market research to identify marketing opportunities and negotiate media coverage. Traffic all advertising efforts to appropriate channels. Develop and manage all internal communication systems. Create, maintain and strengthen the organization’s overall brand through all media avenues. Organize and streamline service offerings into user-friendly concepts. Manage print contractors and other promotional vendors. Maintain strict confidentiality of sensitive information. Simplify complex data into a user-friendly format such as graphs, charts and other visual aids for clients and management.
    Qualifications: Bachelor's degree in Marketing/Communications or related (essential). Two years of experience in content management, creative writing, advertising concepts and media negotiations. Critical thinker with strong problem-solving and research proficiencies. Ability to comprehend and interpret competitor strategies and consumer behavior. Ability to gather large amounts of data and convert it into meaningful analysis. Solid organizational skills and detail oriented. Ability to work under pressure and meet strict deadlines. Creative mind with superb written and verbal communication skills. Ability to simplify complex information into a user-friendly format.
    Proficient in Microsoft Office, Photoshop and web editing packages.

  • E

    Mechanical Buildings Technician  

    - Halifax

    Mechanical Technician Position: permanent, full-time (40 hours a week), based out of office at 1801 Hollis
    About EastPoint EastPoint is a multi-disciplined architectural and engineering firm based in Halifax, Nova Scotia. Owned by its management and senior employees, EastPoint’s leadership has worked together as a team for more than 20 years and is the successor firm of Whitman Benn and Associates, which originated in 1933. We service an array of industrial, government, institutional, and commercial clients. Through decades of experience, we have accumulated a deep understanding of costs, processes, regulatory issues, environmental concerns, and technical solutions to support our clients.
    We believe we can work on the most challenging and rewarding of projects, anywhere, with the right people. This entrepreneurial spirit has allowed EastPoint to enter new markets and deliver more than 10,000 projects. We’ve put our fingerprint on multidisciplinary projects from wharf upgrades to community housing improvements, from new public infrastructure to transformative landmark buildings. We work on large and small projects to shape places not only in Nova Scotia, but across Canada and beyond. Yet of all the things we’ve built, we’re most proud of our company culture. We have organically grown our company since our founding to more than 120 architects, engineers, designers, and professionals today.
    How You’ll Be Involved EASTPOINT is seeking a Mechanical Buildings Technician for our Halifax office. Reporting to the BIM Manager, you will be an integral part of BIM / Drawing production team, developing and implementing technical solutions in both the office and field. You will participate in preliminary and detailed design phases of projects, through to tendering and construction. By joining the EastPoint team you will be part of a fun, energetic and collaborative organization that focuses on the quality of your work and not the hours you log. This is an opportunity to work on exciting and creative projects while mentoring a talented and dedicated team of professionals. In return for the skillset and expertise you bring you will be given a competitive compensation and benefits package.
    Key Responsibilities Production of concept and detailed design drawings, as well as 3D models for infrastructure projects including but not limited to commercial buildings, industrial buildings, and institutional facilities. Review drawings, 3D models. Understand, and apply company/client guidelines and drawing standards to all projects. Coordination of design team activities, direct internal and external project team including Revit/CAD technicians and sub-consultants. Assist project managers and design leads by providing insight into how the BIM team workflow and procedures are designed to work with a buildings project.
    Skills / Training Requirements Post-secondary degree or diploma in a related discipline from an accredited university or college. Advanced degrees or certifications in sustainable design or energy management are an asset. 2 years’ applicable experience. Proficient in the use of Revit and AutoCAD. Knowledge in the use of other software such as Microsoft Outlook, Word and Excel. Knowledge of building construction and mechanical systems (HVAC, Plumbing, etc.) A strong focus on drawing production and the importance of presentation and consistency. Ability to work in a sometimes fast-paced environment while still maintaining a focus on procedures and quality of work. Understand the importance of company/client standards and procedures. Strong analytical and critical thinking skills. Strong verbal and written communication skills. Demonstrated self-starter. All successful applicants must meet requirements to obtain a minimum of Reliability Status clearance through the Canadian Industrial Security Directorate (CISD) within 6 months of start date.

  • E

    Electrical Designer  

    - Halifax

    Job Description
    The formation of EFP Engineering Ltd. was driven by a collective demand from clients for a mechanical and electrical design team that is responsive and engages all stakeholders to generate a coordinated and cost-efficient design, that is both technically and practically sound.
    EFP Engineering Ltd. is committed to providing consistent communication and response resulting in a great design and improved project schedules. We link the architect, owner, and design team with 'real world' contractor experience to provide a design that is developed with cost, constructability, and function as key related components.
    We have an immediate requirement for a new team member to assist with our expanding project workload. Located in a modern office in Halifax’s North End, we offer a positive working environment with a small team dedicated to working together in a relaxed and social atmosphere. We look forward to hearing from you!
    Responsibilities
    Produce electrical (Power, Communications, Lighting, Fire Alarm) construction drawings for commercial and multi-unit residential buildings, with the oversight/assistance of engineers and other personnel Coordinate with project team and external consultants/disciplines, including architectural and mechanical Assist engineers and other personnel with general duties, such as calculations, quantity take-offs, plotting, scanning Attend project meetings and/or construction sites Assist in developing standards, templates, processes, and work procedures Track time allocated to various projects/tasks and record weekly in a timesheet
    Education
    Undergraduate degree in Electrical Engineering or completion of a two-year college program in Electrical Engineering Technology, with a focus in design of commercial and residential buildings, or equivalent knowledge developed from previous work experience or education
    Experience
    All levels of experience are encouraged to apply
    Skills
    High proficiency with AutoCAD is required Experience with Revit or other BIM software is required Moderate proficiency with Microsoft Office software (Word, Excel, PowerPoint, Outlook) is required A working knowledge of architectural and electrical building systems is an asset, including national building and electrical codes A working knowledge of fire alarm systems and power generation is an asset Strong technical writing and communication skills Excellent problem solving and troubleshooting skills Strong attention to detail Organized, effective in multi-tasking, and efficient in managing their time Ability to work independently on assignments with minimal supervision, while engaging others as required to overcome roadblocks Ability to work as part of a collaborative team, including the ability to provide and receive constructive feedback to improve the team’s overall efficiency and function Ability to work under pressure in a fast-paced, deadline-driven environment Ability to work outside of normal business hours, when necessary, to meet deadlines
    Benefits
    Competitive salary Paid time off Health and dental benefits package including disability insurance, extended health care, vision care, and life insurance Casual dress On-site parking Opportunity to be part of a small, tight-knit team Accommodating work schedule Opportunity to join a dynamic, growing company and have a strong influence on technical decisions, standards, processes (no ‘red tape’ to overcome in implementing new ideas) Casual and social work environment Participation in group RRSP program
    Application Requirements
    Cover Letter Résumé Currently residing in Canada

  • M

    Programming Analyst  

    - Halifax

    Programmer/Analyst, Halifax, NS
    About Modis We all live in a world where technology drives constant change. To thrive in this world, we need to help the right people work together in the right ways to achieve intelligent solutions. As a global community of IT/IM specialists, we connect people to the opportunities they need to prosper. Driving technical innovation, inspiring transformation, and fueling collaboration is our objective at Modis Canada. As the Canadian leader in IT consulting, we believe in excelling the future. We envision a reality where individuals and teams, companies and cultures, services and sectors are connected. We are Modis Canada.
    Modis is searching for a Programmer/Analyst to join our rapidly growing public sector Halifax team.
    Successful candidates must possess the following skills and experience: Versatile and dynamic programmer analyst Thrives within a diverse environment and possesses the ability to move between languages Major asset to be proficient in .NET (C#), Java, JavaScript, Node.js, etc. Minor asset to be proficient in Python, Golang, Perl, C++ Must be eligible to obtain a secret government clearance
    Tasks could include but are not limited to: Creating and modifying code Developmental support in order to maintain modern web-enabled architecture Developing and maintaining software code for three-tier architecture/applications Database programming, creating complex queries for use within the code Working within an Azure DevOps and Cloud Infrastructure
    Interested candidates are invited to submit their resume in confidence to Marko.Hrga@Modis.com or on the Modis Canada website. No telephone calls please.
    Modis would like to thank all candidates for submitting to this job opportunity, however, only those with the above qualifications clearly identified in their resumes will be contacted for further instruction and submission to the client.
    We’re at the center of exceptional IT connections. Every day, Modis connects premier IT professionals to great opportunities at leading companies. Put our connections to work for you!

  • B

    Field Service Technician  

    - Halifax

    Introduction We are currently hiring a Field Service Technician for our client. The Field Service Technician acts as the face of the company while ensuring top-notch service for customers. In this field-based, Customer-facing role, you will travel to hospitals, laboratories, surgical facilities, and other Customer locations to maintain, troubleshoot, service, and provide calibration and installation support for steam sterilizers, washer/disinfectors, surgical equipment such as tables & lights, and other products as needed. In addition, you will be responsible for building positive relationships with Customers and colleagues, as well as completing necessary administrative tasks.

    Responsibilities Drive Customer satisfaction through pro-active communication and commitment to resolving Customer’s issues/problems. Perform preventive and corrective maintenance required on product lines in a safe and efficient manner. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.). Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components. Ensure a positive Customer experience by providing timely PM performance, service calls, warranty calls, field upgrade programs, perform installations as required, etc. Establish and maintain effective, communicative relationships with Customers, managers, support functions and the sales organization. Promote company growth through identifying sales opportunities and recommending products/services to Customers. Communicate promptly and efficiently with Customers providing informative status updates. Be a positive ambassador for the company at Customer sites. This position may be elevated to a Field Service Technician II role for candidates that possess an appropriate level of relevant experience as determined by the company.
    Requirements High school diploma or GED with 2+ years of relevant experience required. Valid driver’s license is required. Ability to work flexible hours and travel locally as required. Strong technical, organizational, problem-solving and troubleshooting skills. Excellent verbal and written communication skills. Experience with navigating a computer and exposure to Microsoft Office programs. Comfortable working independently without supervision. Flexibility to handle multiple, changing priorities. Willingness to work in a hospital setting that may include visibility to emergency trauma. Physical working requirements include: Routine movement such as walking, bending, kneeling, squatting, sitting, standing, reaching, twisting, pushing, pulling and grasping. Performing work from floor level to above shoulder height. This may include the use of ladders and/or scaffolds. Routinely lifting, lowering and carrying 1 to 35 pounds, as well as occasionally lifting and lowering 36 to 49 pounds. Walking and standing for extended periods of time. Working in confined spaces and under variable temperatures

    What We Offer Why apply through Brunel? Finding the next step in your career can be a full-time job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with onboarding. We’ll get you going while you get on with the job.
    About Us Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Over 45 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services.
    You can contact Cristiano Forezli for additional information at c.forezli@brunel.net .

  • E

    Mechanical Technologist  

    - Halifax

    Atlantic Canadian leader in innovation and design, Enginuity is once again expanding its rapidly growing team. The next step is to expand the mechanical design group, seeking an intermediate or senior level Technologist to build, challenge and nurture projects, as individuals and as part of multi-disciplinary design teams. You will need to exceed expectations in independent thinking, time management, design evolution and personal productivity. Understanding the manufacturability of your designs will be key, as will experience with fabrication and parts sourcing, and demonstrated excellence in drafting and 3D CAD modelling skills. The right candidate will have the above attributes, and a minimum of 4 years relevant experience.
    You will be comfortable working on several projects in different industries at the same time. You will have had hands-on experience with manufacturing, assembly or fabrication of relevant types, and are not afraid of picking up tools and making things happen. Typically, you will work as part of a project team, but happy to work alone to attain a goal or meet a deadline.
    Enginuity is a rapidly growing and diverse team working in oceans-tech, energy, medical, industrial automation and controls, electronics/embedded systems, and consumer products. If successful, you will be exposed to rare, cutting-edge design opportunities across multiple industries and projects. You will have the opportunity to work with seasoned experts as well as new professionals, making their mark in a creative, professional, and fun environment- extremely unique in our region.
    Excellent benefits, with great opportunities for professional growth and career development for candidates with the right mix of drive, ambition, teamwork, dedication and technical excellence.
    Please send resume with a portfolio and/or video, with availability and salary expectations.
    Responsibilities: Understand and participate in the engineering design process to support new product design activities, and service support engineering Plan, conceptualize, and create mechanical designs for new and existing products Analyze and validate design concepts; develop testing procedures, and verify suitability of design outputs to relevant standards Perform detailed documentation to certify designs and track project development Create and review technical drawings, plans, and specifications Collaborate with multi-disciplinary engineering teams, and work with vendors and contractors Maintain and support a positive environment for learning and growth within the team.
    Qualifications: Very strong understanding of engineering and design fundamentals 4+ years experience in mechanical design, preferably in an Industrial or Aerospace environment College diploma engineering technology, or suitable equivalent industrial experience Advanced computer aided design skills Experience with CAD software (Autodesk Inventor considered an asset)
    About you: Entrepreneurial outlook Amazing communications skills Creative with a passion for learning Comfortable in ambiguity and change Happy to ask for help Not intimidated by multiple projects, deadlines and milestones. Initiative and intuition Willing to pitch-in and learn on the fly on projects outside of your background.   Enginuity - Creative, Agile and Trusted Results

  • O

    Field Technician  

    - Halifax

    About Strescon Limited Established in 1963, Strescon Limited has grown to become the largest precast pre-stressed concrete manufacturer in Eastern Canada. The primary market covers the Atlantic Provinces, the New England region of the United States, and Bermuda. Strescon manufactures a wide range of both architectural and structural precast/prestressed concrete products; including, bridge girders, wall panels, complete parking garages, hollow-core planking, piling and deck slabs. Strescon presently has two facilities: 70,000 sq. ft. in Saint John, New Brunswick and 50,000 sq. ft. In Bedford, Nova Scotia.
    In addition to our precast facilities, Strescon opened a state of the art, 32,000 sq. ft. pipe plant in 2001, manufacturing concrete products for engineered drainage systems, such as pipe, manholes and catch basins.
    Job Summary The Field Services Technician is part of the Field crew traveling to various construction job sites, planning and coordinating the installation and maintenance of concrete precast panels. The job sites are often in areas of Nova Scotia, and sometimes New Brunswick, PEI and the New England states. The position is part of a small crew who work closely as a team to achieve efficiencies on-site for a safe and productive work environment. The team typically works a 4-day work-week, with occasional opportunities for overtime.
    Responsibilities Assist with planning and coordination of field jobs, erection sequences and work schedules Generating and submitting daily reports; summarizing work activities and field variance reports Preparing the worksite for installation: reviewing construction drawings, surveying the job site, laying out the building and planning the lifts Assist with shipping coordination, managing limitations and conflicts with other projects Participating in on-site planning meetings Communicating professionally with customers, internal teams and other on-site representatives Entering employee time for payroll into electronic time system, Kronos Manual labour to support the team to complete work on time and within budget Responsible for personal and crew safety in accordance with government and company standards
    Requirements Completion of post-secondary technical college program; civil, mechanical, building engineering, carpentry or equivalent Ability to read a measuring tape and construction drawings Ability to handle very physically demanding work outside and on construction job sites Ability to work within a team environment where trust is critical for safe work procedures Fall arrest and rigging training considered an asset; will be provided otherwise Previous hands-on construction experience is an asset Travel to various work sites, as required Overtime, as required
    As a member of the OSCO Construction Group, Strescon Limited offers a comprehensive compensation and benefits package including health and dental coverage, life insurance and retirement planning. Additionally, we offer health and wellness programming, years of service rewards and employee sport team sponsorships.
    About OSCO The origins of the OSCO Construction Group go back to 1955 when Ocean Steel & Construction Ltd. was founded in Saint John, New Brunswick. Since that time, the OSCO Construction Group has grown to encompass four main operating sectors: Steel, Concrete, Construction and Corporate. Within these sectors lie an ever-expanding number of construction-related companies and divisions, serving a growing market area and employing over twelve hundred employees.

  • S

    Procurement Specialist  

    - Halifax

    We’re searching for highly skilled Senior Procurement professionals to join our client based in Halifax, Nova Scotia! The ideal candidate will have a proven track record in organizing and managing supplier contracts, optimizing global supply chains and establishing successful operational and commercial relationships with suppliers. If you think you or someone you know would be a great fit for this opportunity, let’s connect! Relocation support available. Apply now or email us at info@stellar-recruitment.com to learn more.
    Responsibilities: Work through RFP/Bid process on supplier contracts. Develop and implement category sourcing strategies. Analyze market/supply conditions and lead pre-contract activities. Manage contracts, supplier performance, and risk within portfolio. Generate purchase orders and drive continuous improvement. Engage with stakeholders and monitor KPIs.
    Qualifications: Degree/diploma in relevant fields or equivalent experience. Minimum 10 years of procurement and or contracts management experience Preferred international contracting experience with Tier 1 OEMs. Strong negotiation skills and experience with complex contracts. Supply Chain accreditations (SCMP, MCIPS, ISM) advantageous. Proficiency in organizational, analytical, and communication skills.
    To learn more about Stellar Recruitment’s services, please visit our website at or find us on LinkedIn, Facebook, Twitter, and Instagram.

  • R

    Senior Machine Learning Engineer  

    - Halifax

    ReelData AI is a startup that brings AI disruption to the aquaculture industry. The core of our technology is backed by deep learning and machine learning algorithms that allow fish farms to reduce the intrusiveness and resources needed to understand various metrics around their fish. Our computer vision technology aims to help the industry operate at maximum profitability and sustainability. Our ideal candidate will be a well-rounded individual with at least 4 years of experience in computer vision, machine learning systems and programming. Designing machine learning systems will require the Senior Machine Learning Engineer to assess, analyze, and organize data, execute tests, and optimize the learning process to help develop high-performance models. Main responsibilities include but are not limited to: Design and conduct experiments and tests Evaluate techniques and make technical recommendations Convert prototypes into production-ready systems Identify differences in data distribution that could affect model performance in real-world situations Data visualization Understand business use-cases Ensure that training data is organized and is of high quality Stay up to date with developments in the fields of machine learning and statistics Have an understanding of hardware requirements to ensure feasible latency for data processing pipelines Coach, mentor and lead new and existing team members Own entire elements of a project from the design phase to production readiness Requirements: A minimum of a Bachelor’s degree in a relevant technical field (computer science, physics, engineering or mathematics) as well as a minimum of 4 years of experience working as a machine learning engineer or data scientist Proficiency with Python and basic libraries for machine learning such as PyTorch, NumPy, OpenCV Proficiency in building automated MLOps workflows Excellent skills with regards to data organization, communications and technical documentation Curiosity and an eagerness to learn and improve oneself.
    What we offer: Competitive salary, medical benefits, RRSP matching program, hybrid/remote setup depending on the candidate’s location.

  • C

    Position Overview Calian is seeking a Junior Life Cycle Management Specialist, Junior (Level 1) to support the Technical Authority (TA) in providing ship logistics support on the East Coast for the Major Surface Combatant (MSC) 4 with Hull Outfitting and Domestic Equipment / Systems fitted in Halifax, Kingston and Victoria Class Vessels. The significant systems requiring support include, but are not limited to: Anchor windlass systems Hangar door systems Watertight doors and hatches Non-watertight doors External and internal ladders Non watertight bulkheads Refrigeration equipment Galley equipment Laundry equipment Waste disposal equipment Workshop equipment Habitability furnishings Combat furnishings Washroom furnishings
    Responsibilities Recommend new equipment replacements Recommend up-dates of the equipment database Produce drawing revisions Perform on-site quality surveillance and inspection Monitor progress Review the third-line service provider’s reports and contractual deliverables Interpret specifications Process design changes, deviations, and waivers Identify substitute items Evaluate equipment change proposals Liaison with classification society personnel as required for survey support Advise on material and equipment selection for procurement Verification of procurement data Review Repairable Material requests Review Repairable Arising Control sheets Liaison with HCM (Halifax-Class Modernization) FELEX (Frigate Life Extension) personnel to assist in the resolution of material and installation problems Assist in processing material disposition requests Review and up-date material specifications Prepare draft Engineering Change Proposals and carry out follow-up work, to up-date technical data Evaluate existing and proposed equipment replacements Collate/organize technical data Review Unsatisfactory Condition Reports (UCR’s) Carry out shipboard surveys to validate installations and drawing revisions
    Qualifications Must currently hold a valid Secret (Level II) Clearance with the Government of Canada 2+ years of demonstrated experience as a Life Cycle Management Specialist 2+ years of demonstrated experience in Naval Vessels Hull Outfitting and Domestic Equipment and Systems in LCMS support services fields within the last 10 years 2+ years of demonstrated experience in maintenance, review, and modification of technical data related to Naval Hull systems within the last 10 years 6+ months of demonstrated experience in the use of the following software and programs within the previous 5 years: Records Document Information Management System (RDIMS), Microsoft Outlook, and Microsoft Office Suite

  • A

    Data Entry Clerk Work From Home - Part Time Focus Group Panelists  

    - Halifax
    -

    Now accepting applicants for Focus Group studies. Earn up to $850 per week part-time working from home. Must register to see if you qualify. No Data Entry experience needed. Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$850 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Data entry clerk experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

  • T

    (This is a 100% remote position - the full flexibility to work from home!)
    The Opportunity
    As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been providing care in Canada for over two decades to more than 9 million Canadians and 85,000 plan sponsors. We deliver care across 175 countries (over 51 million members globally), living our mission to empower all people to live their healthiest lives by transforming the healthcare experience. Levering digital technology, we provide whole-person care that spans every stage in a person’s health journey from wellness and prevention to acute care to complex healthcare needs. Our Canadian team has doubled in size over the last two years, and our growth is expected to rapidly continue as we transcend the landscape of future healthcare.
    Position Summary
    The Patient Flow Nurse/Coordinator (Registered Nurse role - FT evening shifts) for Virtual Care is responsible for facilitating the seamless and efficient flow of patients through virtual healthcare services. This role involves coordinating and managing the scheduling, triaging, and any follow-up processes to ensure patients receive timely and high-quality virtual care services. The coordinator will collaborate with healthcare providers, patients, and administrative staff to optimize the virtual care experience and contribute to overall patient satisfaction. The patient flow coordinator requires strong clinical judgment, excellent communication skills, and the ability to work effectively under pressure to ensure that patients receive appropriate and timely care based on their medical needs.
    **** This role requires evening shift coverage 3:30pm-12am Atlantic time (flexibility required), and rotating weekend shifts as per business demands. ****
    Role and Responsibilities
    Scheduling and Visit Triage: Coordinate / oversee the scheduling of virtual appointments, ensuring alignment with healthcare providers' availability and patients' preferences. Co – ordinate flow of patients to determine the urgency of their healthcare needs and appropriately prioritize appointments / visits. Prioritize patients between sites making informed decisions regarding appropriate level of care Provider Collaboration: Collaborate with healthcare providers to optimize their virtual care schedules and prioritize appointments / visits ensuring efficient utilization of their time and skills. Communicate patient-specific information and instructions to providers before virtual booked appointments. Documentation and Data Entry: Oversight of accurate and up-to-date medical records ensures relevant patient information, appointment details, and outcomes of virtual visits. Generate and share virtual care reports with relevant stakeholders as needed. Follow-up and Coordination of lab results Ensure that patients results are communicated as per relevant processes Follow process for communicating critical lab results Collaborate with other healthcare team members to ensure continuity of care for patients transitioning between virtual and in-person services.
    Skill Requirements/Preferences
    Bachelor's degree in nursing or equivalent work experience, and in good standing with governing College Current CTAS certification with +3-5 years’ experience. Competence in CTAS (Canadian Triage and Acuity Scale) in a fast paced environment. Adherence to the Emergency Nursing Scope and Standards of Canadian Practice (National Emergency Nurses Association, 2018). Experience in healthcare coordination, scheduling, and administration. Familiarity with electronic health record (EHR) systems. Strong organizational and time-management skills to manage virtual appointment schedules effectively. Excellent communication skills for interacting with patients, healthcare providers, and administrative staff. Familiarity with virtual care platforms and basic technical troubleshooting. Knowledge of medical terminology and basic understanding of healthcare processes. Ability to work independently and as part of a healthcare team. Attention to detail and accuracy in maintaining patient records and documentation. Empathy and compassion when dealing with patients' health concerns and needs. Understanding of healthcare compliance and patient privacy regulations. Multiple provincial nursing licenses are an asset. Excellent written, verbal, and documentation skills. Strong organizational skills and the ability to multitask with ease. Standout colleague with strong interpersonal skills. Quality driven with a focus on flawless customer service. This role requires evening shift coverage 3:30pm-12am Atlantic time (flexibility required), and rotating weekend shifts as per business demands Previous exposure to telemedicine or virtual care services an asset Additional certifications: ACLS, Telephone Triage Nursing Certification, an asset
    Why Join Teladoc Health?
    A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
    Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
    Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
    Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
    Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
    Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
    At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
    We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at accessibility@teladoc.com

  • M

    Quality Assurance/System Testing Specialist  

    - Halifax

    Position: Quality Assurance/System Testing Specialist Experience Required: Minimum 24 months of relevant experience
    Job Description: We are seeking a highly skilled and detail-oriented Quality Assurance/System Testing Specialist to join our public sector team. The successful candidate will be responsible for ensuring the quality and reliability of our software applications through comprehensive testing and defect identification. As a QA/Testing Specialist, you will play a crucial role in maintaining the highest standards of software quality.
    Responsibilities: Lead the development and review of quality assurance and control test plans, test scripts, and test data. Participate in functional and technical design reviews, perform integration/functional and system testing, and verify test results. Identify, document, and maintain a registry of software defects. Collaborate with other project resources to resolve defects. Perform regression testing of software applications.
    Requirements: Minimum of 24 months of experience in quality assurance and software testing. Strong knowledge of quality assurance and control testing methodologies, including test plan development, test script creation, and test data management. Ability to identify, document, and maintain a registry of software defects. Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Level II Secret Clearance of higher issued by the Government of Canada

    All candidates must possess a current and valid federal government security clearance at the level of Secret or higher. Interested candidates are invited to submit their resume in confidence to samuel.mann@modis.com or on the Modis Canada website. No telephone calls please.
    Modis would like to thank all candidates for submitting to this job opportunity, however, only those with the above qualifications clearly identified in their resumes will be contacted for further instruction and submission to the client. We’re at the center of exceptional IT connections. Every day, Modis connects premier IT professionals to great opportunities at leading companies. Put our connections to work for you!

  • T

    (This is a 100% remote position - the full flexibility to work from home!)
    The Opportunity
    As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been providing care in Canada for over two decades to more than 9 million Canadians and 85,000 plan sponsors. We deliver care across 175 countries (over 51 million members globally), living our mission to empower all people to live their healthiest lives by transforming the healthcare experience. Levering digital technology, we provide whole-person care that spans every stage in a person’s health journey from wellness and prevention to acute care to complex healthcare needs. Our Canadian team has doubled in size over the last two years, and our growth is expected to rapidly continue as we transcend the landscape of future healthcare.
    Position Summary
    The Bilingual Mental Health Member Advocate (French/English required ) is a key player on a cross-functional team comprised of medical coordinators and regulated healthcare professionals such as nurses, social workers, occupational therapists, psychiatrists and psychologists that is responsible for the delivery of clinical support and case management for members with mental health challenges and/or related symptoms. The Mental Health Member Advocate will ensure clinical quality and the highest level of member satisfaction while working directly with the member to implement and measure progress against action plans.
    This is an ideal role for a healthcare professional with a Mental Health background ( Registered Nurses, Social Workers, Occupational Therapists, etc.), who wants to join an exciting global mission to transform future healthcare!
    Role and Responsibilities
    Serve as the case manager for members during their Mental Health program participation, ensuring the highest possible member experience and proactive communication on case progression and next steps. Obtain a comprehensive health history by leading members through an intake assessment to capture all relevant data about their current condition and health history using a bio-psycho-social model. Contribute to completing outcome measures and assessment questionnaires such as assessment inventories/tests as directed by psychology and psychiatry experts on Teladoc’s team. Facilitate expedited procurement of member medical records. Schedule treatment action plan report discussions between members and Teladoc clinicians. Assist members to implement treatment, identifying best path to care as recommended in expert action plan report. Provide technical and case support to Teladoc clinicians. Meet defined service level standards for case progression, overall quality, and member satisfaction. Ensure compliance with privacy legislation such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and Personal Health Information Protection Act (PHIPA). Utilize technology to ensure case coordination and integrity of information documenting all internal and external communications (verbal and written) Provide training and education to members, third party and internal partners on a variety of subjects, from administrative tasks such as how to use video conferencing tools to more in-depth topics, such as how the Mental Health program works. Assist in building the company’s network of quality mental health community resources and partners. Liaise with third party partners to ensure a seamless case management process with measurable outcomes and metrics. Perform other duties, as directed.
    Skill Requirements/Preferences
    *** Candidate must have mental/behavioral health field experience ***
    Minimum Bachelor’s Degree in Occupational Therapy is required and in good standing with governing College Must be fully bilingual French & English 3-5+ years’ experience in a professional office environment required; hospital, physician practice, or other medical environment preferred. Experience working in the mental/behavioral health field and knowledge of the mental health system Demonstrated knowledge of relevant policies and legislation surrounding mental health. Overall expert knowledge of mental health and addiction services. Bilingual French/English is preferred but not required Knowledge and experience in both physical and mental health, bio-psycho-social model, determinants of health, mood disorders and respective treatment plans, prevention and functional aspects of disability, assessment methods and techniques. Advanced assessment and diagnostic reasoning skills. Proven ability to work effectively as part of a multidisciplinary team and demonstrate competence in performance of the facilitator/care coordinator role, case management, clinical assessment and intervention and documentation of care. Proficiency in report writing and ability to summarize and synthesize reports. Exceptional networker or resourceful researcher (i.e. identifying partners, providers, etc.). Demonstrated ability to manage cases and multiple projects in parallel. Proven excellent interpersonal skills and effective oral/written communication skills. Demonstrated excellent organizational, problem-solving, decision-making, conflict resolution and critical thinking abilities. Ability to work independently but recognize when escalation is warranted. Ability to adapt to a fast-paced work environment in a growing company with expanding service lines and client base. Competent using office productivity software (Microsoft Excel, Word, Outlook, PowerPoint, Adobe Acrobat), EMR’s and browser-based software applications to search for information and enter data.
    Why Join Teladoc Health?
    A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
    Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
    Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
    Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
    Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
    Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
    At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
    We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at accessibility@teladoc.com

  • K

    Clinical Coordinator  

    - Halifax

    Kelly a leader in providing global workforce solutions is looking for a Clinical Coordinator for one of our major clients in the downtown Halifax area. We are seeking a passionate and experienced Coordinator to join dynamic team of healthcare administrators.
    If you are a dedicated administrator with strong leadership and organizational skills, this role offers an exciting opportunity to make a significant impact on patient care.
    This an 8 month contract with the possibility to extend, and or become permanent.
    Position Overview: The Clinical Coordinato r plays a pivotal role in the coordination and supervision of clinical staff to ensure the delivery of safe and efficient learning. This position requires a dynamic and detail-oriented professional who can facilitate effective communication among the team, promote best practices, and maintain high standards of care:
    Key Responsibilities: • Establish, maintain, and develop effective relationships with affiliate placement coordinators • Coordinate all clinical placements based on the needs the specific program • Keep the necessary personnel informed of any specific conditions in the field agreements • Liaise with personnel regarding issues arising with the field agreements • Develop and maintain the request form for sessional clinical teachers by course, term, clinical expertise, and time required • Identify new/potential preceptors and/or sites and initiate contact • Contact potential preceptors to inquire as to willingness and availability to precept students in upcoming academic year • Oversee the orientation of the sessional clinical teachers, preceptors and other clinical personnel • Arrange and provide training sessions such as workshops for the development of the clinical teachers and preceptors • Oversee the evaluation of the placement sites as ranging from acceptable to exemplary learning environments for the students • Oversee the evaluation of sessional clinical teachers, preceptors and other clinical personnel such as managers to ensure the clinical experience is of excellent quality to support student learning and outcomes • Oversee the evaluation by the managers of the clinical placement sites of the student experience and clinical teachers • Meet with as many preceptors as possible or at least have phone contact to get feedback on preceptor experiences and input into the process as a whole • Provide the program with the results arising from the evaluations of the clinical placement sites • Participate in review/revision of clinical evaluation tools • Liaise with the clinical coordinators in other educational institutions • Establish a repository of knowledge with respect to clinical education • Provide strategic direction for long term planning in clinical based education
    Qualifications: Minimum of 2 years of human resources experience, with a strong background in recruitment Leadership experience or certification in nurse leadership preferred. Excellent clinical assessment, communication, and problem-solving skills. Strong knowledge of healthcare regulations and standards. Ability to work collaboratively in a fast-paced healthcare environment.
    Why Kelly®? As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined. About Kelly® At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance

  • T

    (This is a 100% remote position - the full flexibility to work from home!) - Please note bilingual French/English is required for this role

    The Opportunity
    As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been providing care in Canada for over two decades to more than 9 million Canadians and 85,000 plan sponsors. We deliver care across 175 countries (over 51 million members globally), living our mission to empower all people to live their healthiest lives by transforming the healthcare experience. Levering digital technology, we provide whole-person care that spans every stage in a person’s health journey from wellness and prevention to acute care to complex healthcare needs. Our Canadian team has doubled in size over the last two years, and our growth is expected to rapidly continue as we transcend the landscape of future healthcare.
    An integral part of the clinical operation’s mental health team, the Bilingual Mental Health Program Coordinator will ensure efficient management of new cases to assign to the mental health teams. The Program Coordinator’s primary responsibilities include providing community resources to members in the Mental Health Navigator program, managing and triaging case distribution amongst the mental health team members, data entry of new cases for the disability management program and providing members with an overview of Teladoc Health’s mental health programs.
    This role is ideally for an RPN Nurse or Social Service Worker in the Mental Health field.
    Responsibilities Provides clear, concise communication on case progress to members and stakeholders with a focus on providing the highest level of customer service; escalates concerns to manager immediately Ability to present program details to members and answer questions relevant to the mental health programs Assists with overall coordination of mental health cases and delegates cases to clinical team in a timely manner Manages a fluctuating caseload providing member with regional community resources Prepares and delivers reports to stakeholders; identifies and develops additional metrics to determine success for the mental health programs Accountable for meeting defined service standards for exceptional customer service and member satisfaction as well as case turnaround times and overall quality Ensures compliance with privacy legislation (PIPEDA, PHIPA) rules and regulations always Aid to track and gather data points needed for analytical and reporting purposes Other duties, as directed
    Candidate Profile Bilingual fluency (both written and verbal) in English & French required Post-secondary degree in the field of Registered Practical Nurse or Social Service Work is strongly preferred Experience working in the mental/behavioral health field +1 to 3 years’ experience in a clinical/ office environment; hospital, community, or another medical environment preferred General knowledge of medical terminology Case management experience considered an asset Strong technology proficiency with software programs including Word, Excel, PowerPoint, Outlook; Salesforce Strong organizational skills Outstanding verbal and written communication and customer service skills Must be a team player Strong analytical skills

    Why Join Teladoc Health?
    A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
    Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
    Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
    Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
    Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
    Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
    At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
    We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at accessibility@teladoc.com

  • C

    Exceptional Pain Medicine Opportunity Earning Potential: $1,000,000 + Halifax, NS Full Time Opportunities Position Description: Our Client is seeking physicians, with experience in pain management, to join their group. The current complement of physicians come from a number of specialties including: Anesthesiology, Physical Medicine & Rehab, Neurology, Family Medicine, Neurosurgery, and Orthopedic Surgery. The physician will have their own medical assistant and have the flexibility to work out of 2 to 3 rooms. A full time physician can expect to see 25 patients per day with an average of 4 patients per hour. Physicians who have joined this group have benefited from a high patient flow, an attractive split, high income potential and a track to partnership. In addition, clinics boast a full administrative support staff; a clinic manager, regional manager, financial manager, IT, Sales and marketing; handling all administrative functions including billing. Location: Our client is a well established leader in chronic pain management with more than nine state-of-the-art facilities in southern Ontario and are rapidly expanding their clinic locations to include Halifax, Nova Scotia, due to increased demand. Our client’s purpose is to change the philosophy of pain management by increasing patients’ access to innovative and integrated healthcare solutions. Their goal is to provide the highest quality of care and break down the barriers of pain. They aim to be their patients' trusted advisors in assisting them to reach their full potential and live their lives to the fullest. Remunerations: FFS split 70/30 Qualifications: Qualified physicians should have or be eligible to have full license with the CPSNS and be able to practice comprehensive pain management including ultrasound guided procedures and anatomical nerve blocks.
    Hold Full license in another Canadian province OR Royal College of Canada Certification OR American Board Certification
    MCCQE1 exam OR a complete set of USMLE’s or has 5 years consultant level experience.
    Candidates with Royal College eligibility via the PER Route will be considered if they have written and passed Royal College exams and are therefore eligible for full license with the CPSNS.. MCCQE1 (or complete set of USMLE's In accordance with immigration requirements, preference given to Canadian citizens and Permanent Residents.
    Interested candidates please contact or send CV to: Michelle Flynn, RPR COO/ Physician Recruitment Consultant CanAm Physician Recruiting Inc. michelleflynn@canamrecruiting.ca Please forward to any and all colleagues

  • T

    ***** Please note: This role is 32hours/week , and you must currently reside in one of the Atlantic provinces *****

    As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been providing care in Canada for over two decades to more than 9 million Canadians and 85,000 plan sponsors. We deliver care across 175 countries (over 51 million members globally), living our mission to empower all people to live their healthiest lives by transforming the healthcare experience. Levering digital technology, we provide whole-person care that spans every stage in a person’s health journey from wellness and prevention to acute care to complex healthcare needs. Our Canadian team has doubled in size over the last two years, and our growth is expected to rapidly continue as we transcend the landscape of future healthcare.
    Position Summary
    The Associate Medical Director, Atlantic Canada is focused on bringing support to patients and organizations related to the provinces of Atlantic Canada (New Brunswick, PEI, Nova Scotia, and Newfoundland & Labrador).
    Teladoc Health Canada supports patients through several service areas, including general telehealth services, expert medical services, and mental health services as well as by bringing support to hospitals and health systems. Physician engagement, quality and patient safety are crucial to all of these. Reporting to the national and deputy medical directors, an associate medical director brings focused attention to specific service areas with a shared responsibility for matters pertaining to clinical quality and patient safety (including cultural safety), clinician wellness and health equity (bringing attention to issues faced by rural Canadians and underserved populations, particularly indigenous communities). Associate medical directors thus provide medical leadership and guidance, ensuring the overall clinical framework is compliant in the stated service area. This position oversees and supports a growing team of physicians and other clinicians.

    Role and Responsibilities
    Align work goals with those of Teladoc Health’s strategic short-, medium- and long-term plan for Canada; Assist with recruitment and training of clinical network Provide clinical oversight of medical work in specified service area(s) Support physician case management, as required Conduct audits and engage in clinical quality discussions, as required Ensure clinical governance standards are maintained Bring medical advice and feedback to development and continuous improvement of service areas(s) Participate in client presentations and sales meetings, as required Develop, review and apply quality control policies and standards for specified service area(s) Engage with other medical directors and/or international medical committees, as required Provide medical advice and feedback during development of medical services and programs Develop relationships with regional hospitals, health systems, and relevant associations and entities Other activities, as reasonably requested
    Skill Requirements/Preferences
    Current and unrestricted registration as a Medical Practitioner in a minimum of 1 Atlantic Province in Canada Must currently reside in one of the Atlantic provinces Bachelor of Medicine / Bachelor of Surgery or equivalent Current and unrestricted registration as a Medical Practitioner in Canada (in good standing) Certificant or Fellow of CFPC, or Fellow of Royal College of Physicians of Canada Experience and demonstrated success leading large clinical teams Experience and demonstrated strength of establishing relationships across the public health sector Experience of successfully working in a dyad model preferred Experience working in the digital health sector preferred

    Why Join Teladoc Health?
    A New Category in Healthcare : Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
    Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
    Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
    Focus on PEOPLE : Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
    Diversity and Inclusion : At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
    Growth and Innovation : We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
    At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
    We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at accessibility@teladoc.com

  • T

    ***** Must speak both French & English *****
    As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been providing care in Canada for over two decades to more than 9 million Canadians and 85,000 plan sponsors. We deliver care across 175 countries (over 51 million members globally), living our mission to empower all people to live their healthiest lives by transforming the healthcare experience. Levering digital technology, we provide whole-person care that spans every stage in a person’s health journey from wellness and prevention to acute care to complex healthcare needs. Our Canadian team has doubled in size over the last two years, and our growth is expected to rapidly continue as we transcend the landscape of future healthcare.
    Position Summary
    The Bilingual Case Coordinator is an integral part of the mental health team that facilitates delivery of Teladoc mental health programs to Teladoc Health members. The Case Coordinator is responsible for scheduling appointments with providers, delivering support and training on necessary software applications, sharing of medical reports, and proactive communication with members, providers, and case team members on appointment confirmation/changes. Responsibilities include continuous collaboration with internal teams, members, stakeholders, and providers, ensuring the highest quality of service and customer experience.

    Role and Responsibilities
    Provide clear, concise communication on case progress to providers and stakeholders with a focus on providing the highest level of customer service; immediately escalates all concerns and challenges to supervisor Document all updates and case team communication thoroughly and accurately in case management platform Facilitate provider case matching and collaborate with team regarding selection of appropriate providers through regular use and management of Teladoc’s database Collaborate with the Provider Advocates to act as a liaison between case team and providers Organize and schedule assessments or other consultations as needed between key stakeholders Provide accurate and timely support to providers, including navigating the case management software and troubleshooting concerns; escalate concerns to the appropriate teams such as IT, Provider Support, leadership, etc. if and when appropriate Review, deliver and receive files from case team members and client partners; fulfilling individual and team metrics to determine success of the programs Complete daily review of cases to ensure timely case management and task completion Accountable for meeting defined service standards for speed of case progression, overall quality, and client/member satisfaction Aid tracking and gathering data points needed for analytical and reporting purposes Ensures compliance with privacy legislation (PIPEDA, PHIPA) rules and regulations at all times, in addition to maintaining high standards of virtual care Other duties, as directed
    Skill Requirements/Preferences
    Bachelor’s degree strongly preferred; Health Sciences/Administration OR 3+ years’ experience in a professional office environment; hospital, healthcare/physician practice, or other medical environment preferred Bilingual fluency (both written and verbal) in English & French Case management experience considered an asset Experience working in the mental/behavioral health field is an asset Strong technological proficiency with software programs including Word, Excel, PowerPoint, Outlook; Teams; Salesforce Strong organizational skills Outstanding verbal and written communication and customer service skills Effective team player able to work independently and collaboratively as part of a high performing team Thrives in a fast-faced environment where change is a welcomed challenge General knowledge of medical terminology Strong analytical skills

    Why Join Teladoc Health?
    A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
    Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
    Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
    Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
    Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
    Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
    At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
    We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at accessibility@teladoc.com

  • T

    Clinical Quality Manager  

    - Halifax

    The Opportunity
    As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been providing care in Canada for over two decades to more than 9 million Canadians and 85,000 plan sponsors. We deliver care across 175 countries (over 51 million members globally), living our mission to empower all people to live their healthiest lives by transforming the healthcare experience. Levering digital technology, we provide whole-person care that spans every stage in a person’s health journey from wellness and prevention to acute care to complex healthcare needs. Our Canadian team has doubled in size over the last two years, and our growth is expected to rapidly continue as we transcend the landscape of future healthcare.
    We are actively seeking a dedicated and detail-oriented Clinical Quality Manager to join our healthcare leadership team. In this pivotal role, you will be at the forefront of overseeing delivery of exceptional patient care by meticulously monitoring, enhancing clinical processes, standards, and outcomes. As an integral member of our dynamic quality management team, you will collaborate closely with medical leadership, healthcare professionals across the organization, and other stakeholders to spearhead continuous improvement initiatives. Additionally, stay at the forefront of healthcare trends, integrating innovative strategies into quality improvement initiatives and health equity practices; act as a mentor and resource for clinical staff, fostering accountability and a commitment to quality standards; and champion the organization's commitment to health equity by bringing attention to issues faced by rural Canadians, indigenous communities, and other underserved populations.
    Responsibilities Regulatory Excellence: Oversee adherence to regulatory standards and best practices through leadership of healthcare credentialing and privileging committees. Clinical Indicators : Collaborate cross-functionally to establish quantifiable performance indicators and benchmarks for clinical quality, patient safety, patient experience and health equity. Clinical Performance : Evaluate and support optimization of clinical processes, workflows, and protocols to bolster efficiency, elevate safety, and drive superior care delivery and patient outcomes. Root Cause Mastery : Investigate adverse events, incidents, and clinical errors meticulously to identify root causes, coordinating corrective and preventive measures to preempt future occurrences. Data-Driven Insights : Inform collection, analysis and interpretation of clinical data to unveil trends, patterns, and avenues for elevating patient care and clinical outcomes. Education Leadership : Collaborate with leadership to develop education and communication strategies, impart quality improvement methodologies, best practices, and compliance standards for professionals. Improvement Initiatives : Forge interdisciplinary partnerships to conceive and enact robust quality improvement plans that drive favorable clinical outcomes and amplify patient experiences. Policy Innovation : Contribute to the development and refinement of clinical policies, protocols and procedures, ensuring they remain aligned with current evidence-based practices and regulatory requisites. Data Custodianship : Maintain meticulous, up-to-date records for quality enhancement initiatives, audits, and compliance measures. Insightful Reporting : Regularly prepare and present comprehensive reports on quality performance metrics, ongoing improvement projects, and well-informed recommendations for medical leadership.
    Candidate Profile
    Educational Excellence : Possess a Bachelor's degree or higher in nursing, allied health, health sciences or health administration, with active registration in relevant regulatory college. Experience Prowess : Present minimum of 5 years' experience within a healthcare environment. Proven ability to lead projects, drive change, foster a culture of continuous improvement and health equity. Managerial Leadership: Present minimum of +3 years' experience of direct managerial/people leadership experience within the healthcare field Regulatory Expertise : Demonstrate a profound comprehension of healthcare regulations and standards. Quality Savviness : Preferred background in organizational quality improvement and quality assurance, with a strong grasp of associated methodologies. Certification Advantage : Certification in quality improvement is preferred. Experience with Lean, Six Sigma, or similar process improvement methodologies is highly desirable. Analytical Ingenuity : Possess an analytical mindset with the proficiency to decipher and leverage data for strategic decision-making. Collaboration Mastery : Exhibit superb communication and interpersonal skills, adeptly fostering collaboration across multifaceted teams. Detail-Focused : Showcase unwavering attention to detail and organizational prowess, coupled with an unwavering dedication to process enhancement. Detail-oriented mindset with a dedication to achieving the highest level of patient care across service areas. Tech Proficiency : Proficiency in use of Microsoft tools (Excel, Outlook, Word, Teams) and new technologies

    Why Join Teladoc Health?
    A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
    Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
    Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
    Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
    Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
    Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
    At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
    We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at accessibility@teladoc.com

  • V

    Head of Product  

    - Halifax

    Venor is excited to partner with LVL Wellbeing in their search for a Head of Product! Based in Dubai, LVL is expanding its presence into Halifax, Nova Scotia, adding to LVL’s mission of creating a happier and healthier world, right here in Atlantic Canada.
    LVL Wellbeing is a digital platform that is designed to help companies and individuals maximize their well-being potential, understanding that wellness is not a one-size-fits-all journey. LVL recognizes that wellness is not just about physical health, but also focuses on the importance of mindfulness and your mental wellbeing. LVL provides access to premium content, events, and programs while empowering teams to collaboratively engage with each other and other community members on their well-being journeys. ​​LVL is currently seeking an experienced and energizing Head of Product who brings proven experience leading product teams, with a balanced approach to product execution and business efficiency.
    Reporting directly to the Chief Information Officer (CIO), and working very closely with the CEO, the Head of Engineering, and other department leads, you will lead a small team of designers and product managers, while potentially leading other facets of the company that relate to the success of LVL and it’s member experience. This is an incredible opportunity for someone who is energized by building world-class/premium digital and physical member experiences, with an exceptional blend of cleanliness and boundary-pushing innovation.
    What you’ll be doing Beyond being able to work directly with leadership on shaping the LVL Wellbeing product, your regular responsibilities will include: Mentorship – LVL has a young team of all-stars who are now looking for a teammate with experienced expertise who can help them further develop Management – Working closely with the Engineering Manager in setting and progressing through sprints Strategy – Working closely with the CIO on developing product strategies and in the development and maintenance of the product roadmap Product ownership – Owning the product process and delivery of LVL’s vision to help people become happier and healthier versions of themselves Product vision – Knowing explicitly where we are going and why, while being able to work with stakeholders to help align this vision with their priorities and audiences Communication – Working with the CIO, serve as the primary conduit between all LVL stakeholders on product-related matters. Feature delivery – Enabling a culture of trust where teammates are brought along the product journey through various validation and feedback loops. Esprit de Corps – Ensuring the team maintains a constructive, and positive environment where everyone can be proud of the impact and growth they are having within the team, and with each other Delivery & maintenance of features – Working closely with the engineering team to ensure features are tested, delivered, and monitored over time Data solutions – Working with the data team to establish success metrics for key features and product experiences. Balance- Helping to maintain a balanced prioritization of product development that accounts for all the various user personas (ex-members, clients, coaches, and champions).
    What we’re looking for
    Someone who can quickly establish what the problem is and then quickly transition to finding solutions A personable and pleasant individual to work with, both up and down the organization, and with external stakeholders Someone who shows enthusiasm for the changing technology landscape, and can leverage new technologies to gain efficiency enhancements ahead of competition. A relentlessly curious individual, with an internal excitement for learning and trialing new user experiences. An excellent communicator both verbally and with documentation A data-driven individual, who is also key to building the data culture as a whole. Someone who values and prioritizes their own well-being, and who is willing to empathetically help teammates when help may be needed An excitement to travel to Dubai and potentially other global locations occasionally
    What’s in it for you?
    Unlimited access to the LVL platform & LVL studios, including your friends & family Comprehensive health, dental, and vision insurance. 4.5-day working week. Recharge Fridays (the last Friday of every month off) Unlimited vacation (PTO) – LVL has an outcome-focused culture Unlimited flex days, to enable a high quality of life that encourages travel, family time, and overall better life experiences. Flexible working hours outside of scheduled meetings A $150 monthly well-being allowance. A $500 annual office allowance. Enrollment into LVL’s SIP (equity/share) bonus program
    Venor and LVL Wellbeing believe that every unique perspective should be valued and that everyone should have a sense of safety and belonging—at work, and in our communities. Leveraging the thoughts of a diverse workforce helps us to be innovative and provide the best service to our customers. We strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles, and members of the 2SLGBTQ+ community. LVL Wellbeing and Venor support candidates and employees with access and accommodation needs.

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    TDM Consultant  

    - Halifax

    At CGI, we offer the opportunity to work with Canada’s largest Information Technology Outsourcing and Management Consulting Company with a true global presence in a fast-paced and energetic atmosphere where your personal and professional growth is accelerated by your desire and sense of commitment. All CGI employees are called members because they feel a powerful sense of ownership and accountability. Members at CGI are building their own company – in 100+ offices worldwide. CGI has the global resources, expertise, stability and dedicated professionals needed to achieve results for clients – and for members; that’s why an astounding 90 percent of them are CGI shareholders.
    Position Summary: • Working as a professional IT consultant in the field of software testing with a geographically spread team for one of the Big Five (Canadian Banks).
    Required Level of Education: • Bachelor’s Degree in Computer Science and/or Business OR Diploma in IT and/or Business with equivalent IT experience
    Skills / Experience:
    Masking Delphix Masking • Ability to use the API features and automate the APIs using python / Java • Ability to create / Modify Custom algorithm • Ability to establish connection and troubleshoot the same • Ability to troubleshoot the errors using the delphix logs Deplhix Virtualization • Can support all the necessary preliminary steps like access / firewall etc., • Can understand the Delphix ability and identify the workaround solutions if needed / supported Provisioning CA TDM • Utilize CA TDM To create tiles with Custom Java programs in the backend through Javelin • Create Data Extracts and link them to Find and reserve Models Python • Write programs to solve data challenges • Use Python to use API for Delphix or other external tools Java • Write programs to solve data challenges • Use Java to use API for Delphix or other external tools Mainframe • Ability to customize/ change jobs and troubleshoot existing jobs SQL • Can create SQL to pull data API • Able to utilize APIs Jenkins • Can create and manage jobs

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    Virtual Physician (remote role)  

    - Halifax

    (This is a 100% remote position - the full flexibility to work from home; part time and/or full time hours available)
    WHO WE ARE: As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been providing care in Canada for over two decades to more than 9 million Canadians and 85,000 plan sponsors. We deliver care across 175 countries (over 51 million members globally), living our mission to empower all people to live their healthiest lives by transforming the healthcare experience. Levering digital technology, we provide whole-person care that spans every stage in a person’s health journey from wellness and prevention to acute care to complex healthcare needs. Our Canadian team has doubled in size over the last two years, and our growth is expected to rapidly continue as we transcend the landscape of future healthcare.
    THE OPPORTUNITY: We are currently seeking more Virtual Physicians and Specialists to join our Teladoc Health Canada team. The Teladoc Health Canada team comprises of a world-class virtual practice of providers with a passion for taking care of people and a devotion to clinical excellence. From family medicine to mental health to specialist medical advice, our providers help millions of Canadians resolve their healthcare needs with confidence through technology & innovation. With our emphasis on medical quality, we place tremendous focus and resources on clinical innovation, standards, and measurement to enable our providers to deliver the best outcome for every patient.
    Join us and build on your vocational mission by enabling complete access to high quality care. We are a national 24/7 program and are seeking to expand our physician provider networks across Canada. With over 9 million Canadian members utilizing our services, we currently have multiple fast-growing Physician programs in Canada!
    ***** Make a greater impact: Expand your care coverage geographically by practicing virtually across Canada – We are offering reimbursement for cross-province licensing opportunities. Please contact us for all the details. *****

    Want to learn more? No resume; no problem – Our Medical Leadership team is ready to chat!
    Let's connect & set up a brief intro chat, please email us at: canadarecruitment@teladochealth.com
    AS A TELADOC HEALTH PHYSICIAN YOU WILL: Provide the best in-class virtual patient care for Teladoc Health members via both video and phone interactions. Prescribing medication where appropriate. Assess TH members clinical needs and/or diagnoses, perform case reviews, and answer medical questions or concerns Maintain complete, timely and legible medical records Maintain patient confidentiality and comply with all federal, provincial and territorial health information privacy laws
    WHAT’S IN IT FOR YOU: Expand your clinical reach to as many Canadians as possible Be part of an innovative, tech-forward, and collaborative learning community Work with convenience and ease via phone, tablet, or computer, in the comfort of your home! Focus on patient care, without the administrative burden (hassle free) Guaranteed hours available We provide additional malpractice coverage Deep collaboration & engagement with a huge Canadian network of physicians and clinicians, while joining the largest global Telemedicine Company in the world
    WHAT WE LOOK FOR: An active Canadian MD license and in good standing with a provincial medical regulatory body A desire to evolve the landscape of future healthcare – Teladoc Health’s culture values quality, innovation & accessibility! Cross-province licensing: A desire to expand your care coverage geographically and make a deeper impact to the lives of Canadians across the country Board certification under RCPSC or CFPC (CCFP, CCFP (EM) or FRCP) History of strong clinical performance A desire to serve as an ambassador regarding the clinical importance of virtual care Those who are passionate regarding the delivery of high-quality and safe medical care Proficiency with Electronic Medical Records and computer-based applications Multilingual: French/English/Other. *Preferred but not required
    Are you ready to transform future healthcare – because we are!

    WHY JOIN TELADOC HEALTH?
    A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
    Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
    Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
    Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
    Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
    Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
    At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
    We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at accessibility@teladoc.com

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    (This is a 100% remote position - the full flexibility to work from home!)
    WHO WE ARE: As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been providing care in Canada for over two decades to more than 9 million Canadians and 85,000 plan sponsors. We deliver care across 175 countries (over 51 million members globally), living our mission to empower all people to live their healthiest lives by transforming the healthcare experience. Levering digital technology, we provide whole-person care that spans every stage in a person’s health journey from wellness and prevention to acute care to complex healthcare needs. Our Canadian team has doubled in size over the last two years, and our growth is expected to rapidly continue as we transcend the landscape of future healthcare.
    POSITION SUMMARY: The Bilingual Clinical Operations Support Coordinator (COSC) role plays an integral part of facilitating the case management and Telemedicine consults while supporting Teladoc Health members. The COSC partners closely with various internal teams to ensure timely and accurate case/consult completion and full member satisfaction. They use their customer service skills and knowledge of Teladoc Health services to efficiently manage incoming and outgoing phone calls, transfers to clinicians, schedule intakes and other appointments with clinicians and provide the highest level of service.
    *** Flexible availability required ***
    Role and Responsibilities
    Provide exceptional service to members, representing Teladoc Health and our services in a professional, member-centric manner through a variety of communication channels including incoming and outgoing calls, emails and chats Take inbound calls daily via the Member Service queues to ensure timely response to member requests and services Extract relevant information to determine member eligibility and appropriate course of action Collaborate with clinicians and the case team to prioritize case management/consults and demonstrate an appropriate sense of urgency Ensure clear, concise and thorough case documentation in the appropriate systems Communicate daily with members, clients and management both in writing and by telephone Schedule member appointments as required Work with clinicians as needed to facilitate pharmacy and prescription needs Ensure the highest quality and timeliness for all outgoing reports and communications Ensure compliance with PIPEDA rules and regulations with all parties encountered in the process
    Qualifications
    Bilingual English and French, is a requirement. Minimum of 2 years college preferred Minimum 3 – 5 years’ experience working in a customer-oriented environment, preferably in healthcare or pharmaceutical industries but not required Experience in a call centre or support team Proficient using PC technology software programs such as Microsoft Word, Outlook, Excel Demonstrate empathy and actively listen to members Ability to write clear and proficient call synopses Excellent telephonic communication skills with the ability to explain concepts in a clear and articulate manner Demonstrate ability to exceed customer expectations with a focus on issue resolution Excellent organization skills with the ability to manage multiple, competing priorities Ability to proficiently navigate multiple internal systems to support initiation of services with Teladoc Health Ability to learn new processes and adapt to changes in a fast-paced working environment Superior problem solving and organizational skills Ability to work independently and as part of a team Comfortable in recommending process changes to management to achieve a better experience for members Work all types of shifts - day, evening, overnight shifts (or other shift) depending on the shift-bid and needs of the business; flexibility required

    WHY JOIN TELADOC HEALTH?
    A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
    Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
    Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
    Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
    Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
    Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
    At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
    We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at accessibility@teladoc.com

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    Administrative Assistant  

    - Halifax

    Join Our Team as an Administrative Assistant!
    Are you an organized and efficient professional with a knack for handling administrative tasks with ease? We have an exciting opportunity for you! Join our team as an Administrative Assistant and play a crucial role in supporting our dynamic organization.
    Why Choose Us? Growth and Development: Be part of a company that values your growth and provides opportunities for career advancement. Collaborative Environment: Work in a friendly and supportive team that appreciates your contributions and ideas. Variety of Responsibilities: Enjoy a diverse range of administrative tasks, keeping each day exciting and fulfilling. Work-Life Balance: We prioritize work-life balance and offer flexible working arrangements. Impactful Work: Your organizational skills will directly contribute to the smooth functioning of our organization.
    Role Responsibilities Efficiently manage office operations, including scheduling, filing, and correspondence. Assist in organizing meetings and events, ensuring seamless coordination. Handle incoming calls and inquiries with professionalism and courtesy. Prepare and edit documents, reports, and presentations as required. Collaborate with various teams to support their administrative needs.
    Qualifications Strong organizational and time management skills. Excellent communication and interpersonal abilities. Proficient in MS Office (Word, Excel, PowerPoint, Outlook). Detail-oriented with a high level of accuracy. Previous experience as an administrative assistant (preferred but not required).
    Join Our Growing Team Today!
    If you're ready to be a key player in our organization's success and thrive in a supportive and rewarding environment, we want you! Apply now to become an Administrative Assistant and take the next step in your career. Efficiency and Excellence in Every Task!

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    Port to Port Immigration Services Inc., is an international recruitment and immigration agency. Our goal is to help Canadian businesses find the talent they need. We recruit globally for all skill levels and business types.
    The legal assisstant will be in charge of collecting documents, sending letters of engagement, and communicating with clients on behalf of the RCIC. Part of job duties will be to set up consultations, schedule calls, design work flows and delegate tasks on behalf of the RCIC.
    Applicants should have strong writing and organizational skills, have the ability to think critically, and be self motivated.
    Port to Port Immigration Services offers open concept offices in downtown Halifax. The company provides multiple types of work stations, a kitchen, and a coffee station.
    We provide full health and dental benefits, one flex day per week, performance incentives, and an RRSP plan.
    If this job feels like the right fit for your skill sets and interests we look forward to hearing from you.

  • L

    We are looking for a mature individual to work 35-40 hours/week. This position requires the individual to be able to spend time in both the Halifax store, as well as The Bedford location.
    The successful candidate will be proficient in English, have a strong work ethic, be able to stand for long periods of time, and lift 25lbs/12kg.
    Retail/customer service experience required.
    We offer a competitive wage based on experience and qualifications as well as the option of participating in our cost shared benefit program.
    We are a fun company to work for, and have really great customers!

  • T

    As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been providing care in Canada for over two decades to more than 9 million Canadians and 85,000 plan sponsors. We deliver care across 175 countries (over 51 million members globally), living our mission to empower all people to live their healthiest lives by transforming the healthcare experience. Levering digital technology, we provide whole-person care that spans every stage in a person’s health journey from wellness and prevention to acute care to complex healthcare needs. Our Canadian team has doubled in size over the last two years, and our growth is expected to rapidly continue as we transcend the landscape of future healthcare.
    Position Summary
    Reporting to the Assistant Finance Manager, the Senior Accountant is responsible in assisting in the financial operations and record-keeping of the organizations. They help maintain an accurate financial record, prepare monthly financial statements in a timely manner, process accruals and journal entries. This role also ensures compliance with accounting principles and regulations, including maintain up to date SOX documentations for audit purposes. They will collaborate often with other Finance departments (A/P, A/R, and local G/L/FP&A teams) and internal stakeholders on financial close and key strategic initiatives to improve financial results. He/she has a continuous improvement mindset and will lead projects and assist with any ad-hoc requests to meet deliverables for the Finance team, as needed.
    Role and Responsibilities
    Decision Support: provide analytical support and using financial data/insights to lead key strategic, quality, performance and financial initiatives to improve results; develop and monitor key performance indicators to measure success and highlight risks Financial record keeping: journalize entries (e.g. accruals, OPEX and payroll), maintenance of the Fixed Asset schedule, ensure accuracy of ending A/P and A/R balances and liaise with US team to ensure proper recording of entries. Financial reporting, analysis and closing: prepare and analyze the P&L and balance sheet including variances to Forecast and Plan; prepare month-end and quarter-end closing working papers, reconciliations, and accruals. Internal Control: Maintain SOX control documentations; coordinate with Internal Audit and External Audit with the year-end audit Software and System Usage: utilize accounting software and other systems to obtain data and perform tasks efficiently and accurately. Lead potential system upgrades, including design solution and performing testing. Tax and compliance: prepare and file the monthly sales tax filings in a timely manner. Liaise with Corporate tax and payroll team as needed to ensure compliance on filing. Maintain the privacy and security of all confidential and protected health information. Communication and Collaboration: vcollaborate with other departments, such as Marketing, Sales, Technology and Operations to gather and exchange financial information and ensure impacts are journalized appropriately in the F/S. Communicate financial data effectively to non-financial stakeholders Continuous Improvement: Identify improvement and automation opportunities to streamline finance processes Ad-hoc: Performs other duties as assigned.
    Skill Requirements/Preferences
    Bachelor’s Degree in Accounting/Commerce. Actively pursuing CPA designation/has CPA designation + 3-5 years of practical full cycle accounting experience Excellent verbal and written communication skills, with strong analytical and critical thinking ability Superior organizational and time management skills Ability to manage competing priorities under pressure/fast paced environment Continuous improvement mindset with ability to automate manual processes Ability to work independently but also function effectively in a team environment Highly proficient in using technology and various software which includes but is not limited to Microsoft Excel, Word and Outlook. Previous experience with CRM Oracle, and SalesForce is preferred but not required Bilingual in English/French is an asset Previous experience/working knowledge of US GAAP is an asset

    Why Join Teladoc Health?
    A New Category in Healthcare : Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
    Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
    Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
    Focus on PEOPLE : Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
    Diversity and Inclusion : At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
    Growth and Innovation : We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
    At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
    We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at accessibility@teladoc.com

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    Human Resources Manager  

    - Halifax

    Employee development oriented. Strategic thinker. Team player Does this sound like you? If so, this position may be for you
    The Armour Group Limited is one of the leading development and hospitality companies in Atlantic Canada. With its dedicated team of professionals, The Armour Group Limited continues a proud history of creating a sense of place in Nova Scotia – carefully designing, developing, constructing and operating some of our region’s most iconic buildings. With more than 50 years of history locally, this family-owned firm remains committed to a principled approach which ensures all of our developments are environmentally sustainable and integrated into the communities they serve. If you share our values and would like to work with skilled professionals, Armour is presently seeking a Human Resources Manager specifically focused on recruitment and training and development initiatives across the portfolio.   Reporting to the Associate General Counsel, the Human Resources Manager will focus on providing effective recruitment and training and development support for all departments across the portfolio. This position will be a key business partner and will be heavily involved with our full-cycle recruitment and onboarding initiatives. This position will need to gain a full understanding of business needs in order to align, create and implement the training and development strategy. The Human Resources Manager will collaborate with all levels of the organization while ensuring consistent application of HR procedures, policies and programs across the Company.   As a Human Resources Manager, you'll get to:
    In accordance with business needs, develop, communicate and deliver training and development policies and programs across the portfolio. Support in the formulation and execution of recruitment efforts across the portfolio, including full-cycle recruitment of key positions. Guide and support the management teams on all recruitment and training and development initiatives. Effectively communicate with internal stakeholders of varying levels across the organization along with third-party vendors (i.e., recruiting agencies, training providers etc.) Support in scheduling and delivering training courses and programs along with new hire onboarding training sessions. Track and strategically understand HR data and current market drivers for recruitment and retention; modify strategy accordingly. Demonstrate HR leadership by enhancing, embodying and communicating HR policies and procedures, including creating new policies and procedures as directed. Ensure consistent application of HR procedures, policies and programs. Monitor legislative changes and HR market drivers including those related to immigration. Support with the development and oversight of the HR recruitment and training and development budget. Participate in and ensure that Joint Occupational Health and Safety Committee (JOHSC) initiatives adhere to all legislative requirements across the portfolio.
    What we're looking for: Undergraduate degree; certificate or diploma in HR Management or related area. Previous related experience in progressive HR positions. Prior experience in the hospitality, construction or property management industry is a significant asset.  Advanced customer service skills. Strong attention to detail and commitment to accuracy. Effective communication and relationship building skills. A commitment to confidentiality and integrity. Knowledge of and ability to apply employment standards, human rights and occupational health and safety legislation. Effective organizational and time management skills with a focus on achieving deadlines.
    What's in it for you? Health and Dental Benefits RRSP’s Paid vacation days Paid sick days Employee Assistance Program Continuing education support Discounts at selected Queens Marque restaurants On-site fitness facilities Opportunity for internal career growth Working along side a collaborative team of likeminded individuals
    The Armour Group Limited is a family business valuing a commitment to excellence, high performance, accountability, integrity, and teamwork. We are looking for diligent people to join our team who share our values, work ethic and passion for building community.   Qualified applicants are invited to submit their resume and cover letter to this job posting or by contacting hr@armourgroup.com.    The Armour Group Limited is an equal opportunity employer. While we thank all applicants only those selected for an interview will be contacted. 


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